Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:00 AM to 10:30 AM for a fee of approximately CNY 95 for adults and CNY 48 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 14:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Xi'an, just a 5-minute walk from Shaanxi Science and Technology Museum and 8 minutes by foot from Yisu Community Theater. It is 0.4 mi (0.7 km) from Xī'ān Museum and 0.6 mi (0.9 km) from Xi'an City Walls.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of CNY 290 per night, and advance request or confirmation may be required.

Grand Mercure Xian On Renmin Square

What guests think

Across recent reviews, Grand Mercure Xian On Renmin Square is praised for friendly, helpful staff, central yet quiet grounds near the subway, and generally spacious rooms with very large beds, offering solid value for money for many travelers.

Common drawbacks include dated decor, occasional maintenance issues, and mixed cleanliness, with a few remarks about dust, old carpets, or lingering smoke smells. Facilities such as the pool and gym are accessed at the neighboring Sofitel, and some guests found the compound layout and distances within it inconvenient. Overall, a classic stay best suited to travelers comfortable with an older, compound-style hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool and gym are not in the same building; guests use those at the neighboring Sofitel via a short walk. Some reviews highlight the shared complex arrangement.

Related guest reviews

8

Tony

26 Jul 2025

·

Stayed 5 nights

The hotel was very good and I would generally recommend to anyone. However, if you stay, you should know that the hotel does not have a pool of its own, despite how it appears on the website. Instead, you have full access to the pool and spa at the Sofitel which is in the same complex. To reach the pool you do need to leave the Mercure, walk about 100 yards up a quiet road and access the Sofitel we did not know this when we booked and equally, did not have a problem with it when we realised. However, if you are looking for the pool and spa,to be in the same building, this might not be the hotel for you. Important to add here, the hotel staff did give us a free room upgrade. Our room was very comfortable and had one of the biggest beds I’ve ever seen (greater than super king). The Wi-Fi also did not work and no one we spoke to managed to get it to work either.

8

Julien

5 Oct 2024

·

Stayed 2 nights

Très bon hebergement pour le rapport qualité prix avec de très bons services Personnel très accueillant et souriant A 5 min à pied du métro et des centres commerciaux Equipments sportifs et piscine a 3 min à pied de l hôtel Je recommande fortement

4

Rhys

8 Nov 2024

·

Stayed 4 nights

Nice hotel, but not something I’ll recommend to the elderly or if you’re looking for a lively environment. The hotel is within a compound of 3 different hotels, not easily accessible. My immediate feedback: 1) Secluded location 2) Long building, with breakfast in one end. So imagine if you’re staying at the other end of the hotel. 3) All the facilities like gym n swimming pool are not within the building. You’ll need to walk about 8min outdoors to Sofitel hotel to use the facilities. 4) Room is dated. The standard Queen size room is very small. I upgraded the room, as the original room felt uncomfortable. 5) Shower room floor is very slippery. I fell twice during my stay. 6) There’s constructions behind the hotel, which lasted until almost mid night. 7) Most of the staff didn’t smile. There’s that unwelcoming feeling each time I stepped into the hotel. 8) It’s important to pin the hotel correctly as there’s only one entrance. My cab dropped me off at the back gate and I had to walk 20min with my luggage in order to reach the hotel.

6

Marjorie

23 Sept 2025

·

Stayed 2 nights

Nice for the price no bar

10

Carolina

29 Jul 2024

·

Stayed 2 nights

El Hotel está en un complejo hotelero que comparten instalaciones, como la piscina o el bar/restaurante. Habitación grande con cama inmensa, ideal para dormir con niño pequeño sin problema. Limpio, buena ducha. Restaurante y bar con precios elevados. En las inmediaciones no hay vida, hay que andar unos 15 minutos para encontrar los primeros restaurantes.

10

Maria Pia

3 Sept 2024

·

Stayed 2 nights

Posizionato al centro di Xi’an in una location sicura e bella, l’hotel ha camere confortevoli, spaziose, una buona colazione (con molto più salato che dolce), la piscina in comune con il Sofitel e puoi raggiungere tutto a piedi o in qualche minuto di tuk tuk. Ottimo rapporto qualità prezzo

6

Robert

25 Aug 2025

·

Stayed 2 nights

They advertised that they had laundry facilities there, which was false.

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Cleanliness

Many guests found the hotel and rooms clean, but several noted inconsistent housekeeping, dusty shelves or old carpets, and occasional smoke odors.

Related guest reviews

10

Yifan

7 Aug 2024

·

Stayed 3 nights

The hotel and service is beyond great! Very quiet and clean. They offer a five star breakfast buffet that includes both local and International food options. Our family enjoys the food and service a lot during our stay. The hotel room is spacious and beautiful. We will definitely book the hotel again when we visit XI’An next time!

4

Thiago

11 Aug 2024

·

Stayed 3 nights

O Hotel está bem localizado, mas os quartos são extremamente antigos e velhos. Os carpetes não são limpos com frequência e o atendimento deixa a desejar.

2

emilie

22 Jun 2024

·

Stayed 2 nights

This hotel reeks cigarette smoke everywhere, regardless it is technically a smoke-free hotel. They don’t reinforce their rule/law. And don’t expect good service at the reception if you need assistance for anything that isn’t checking-in, checking-out.

10

SEOW CHOW

19 Sept 2024

·

Stayed 2 nights

The building and the room has the old english theme which is very unique. i totally understand if the hotel management want to keep to the theme but some refurbishments are needed as the room look worn out i.e bathroom tiles, the cabinets, carpets. Overall, the room was clean and bed was comfortable.

10

Hakan

8 Jun 2025

·

Stayed 5 nights

Very friendly, clean and quiet Hotel. Definite value for money and would recommend.

8

Stuart

30 Nov 2025

·

Stayed 4 nights

Very clean and lovely friendly staff.

6

Marisa

27 Apr 2025

·

Stayed 1 night

L’albergo È datato le porte ai mobili, sono consunti . Pulizia, insomma, le mensole in camera erano piene Sta suonando di polvere Il personale gentilissimo e la colazione buona

8

Bas

4 May 2025

·

Stayed 4 nights

Good hotel, a bit old, but the staff was great and very supportive. Rooms clean and the bed was enormous!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious with very large, comfortable beds, and some guests received upgrades. However, the decor feels dated and there are occasional maintenance issues, with a few comments about small entry-level rooms.

Related guest reviews

10

Hohyung

10 Jun 2023

·

Stayed 6 nights

오래 된 숙소였음에도 객실 상태는 무난했습니다. 다만 객실 시설(냉장고, 전등스위치 등)의 조치가 필요한 점이 있었습니다. Accor Hotel 단지로 이루어져 있으며 전철역에서 걸어서 10분정도에 위치하고 있어서 교통이 편리했습니다. 직원들의 영어는 조금 부족하지만 친절하였으며, 투숙 기간에 발생했던 문제에도 최선을 다해 도와줬습니다.

10

SEOW CHOW

19 Sept 2024

·

Stayed 2 nights

The building and the room has the old english theme which is very unique. i totally understand if the hotel management want to keep to the theme but some refurbishments are needed as the room look worn out i.e bathroom tiles, the cabinets, carpets. Overall, the room was clean and bed was comfortable.

10

Stefano

22 Aug 2025

·

Stayed 2 nights

Great hotel in central Xian, rooms are large and nice. Close to subway station. Easy and fast check in and check out

8

Tony

26 Jul 2025

·

Stayed 5 nights

The hotel was very good and I would generally recommend to anyone. However, if you stay, you should know that the hotel does not have a pool of its own, despite how it appears on the website. Instead, you have full access to the pool and spa at the Sofitel which is in the same complex. To reach the pool you do need to leave the Mercure, walk about 100 yards up a quiet road and access the Sofitel we did not know this when we booked and equally, did not have a problem with it when we realised. However, if you are looking for the pool and spa,to be in the same building, this might not be the hotel for you. Important to add here, the hotel staff did give us a free room upgrade. Our room was very comfortable and had one of the biggest beds I’ve ever seen (greater than super king). The Wi-Fi also did not work and no one we spoke to managed to get it to work either.

4

Rhys

8 Nov 2024

·

Stayed 4 nights

Nice hotel, but not something I’ll recommend to the elderly or if you’re looking for a lively environment. The hotel is within a compound of 3 different hotels, not easily accessible. My immediate feedback: 1) Secluded location 2) Long building, with breakfast in one end. So imagine if you’re staying at the other end of the hotel. 3) All the facilities like gym n swimming pool are not within the building. You’ll need to walk about 8min outdoors to Sofitel hotel to use the facilities. 4) Room is dated. The standard Queen size room is very small. I upgraded the room, as the original room felt uncomfortable. 5) Shower room floor is very slippery. I fell twice during my stay. 6) There’s constructions behind the hotel, which lasted until almost mid night. 7) Most of the staff didn’t smile. There’s that unwelcoming feeling each time I stepped into the hotel. 8) It’s important to pin the hotel correctly as there’s only one entrance. My cab dropped me off at the back gate and I had to walk 20min with my luggage in order to reach the hotel.

8

Victoria Suzanne

24 May 2024

·

Stayed 3 nights

The room is not well lit and despite the temperature being hot this period, the AC was not working well. Hotel was well located and some of the tourist spots were within walking distance.

8

Hyounook

25 Jun 2025

·

Stayed 5 nights

There was a quiet park near the hotel, and the room was comfortable and spacious. It wasn’t far from the Bell Tower, so it was convenient to get around. I would consider staying here again.

10

Dorothee

17 May 2024

·

Stayed 4 nights

Dank eines Upgrades durfte ich die Executive Suite genießen. Einziges Manko: es gab keine USB-Steckdosen und neben dem Bett keine freien Steckdosen für Euro-Stecker.

4

Luis

5 Oct 2024

·

Stayed 3 nights

The hotel is not only outdated but decadent. Installations, rooms, facilities, appliances, breakfast and almost everything are not even close to a grand mercure standard. One day, in the middle of the night there was a power shortage in our room (electrical installation malfunction) and the emergency light was lit on our faces making it necessary to call maintenance before morning and wait for repairs. It has haf its glory days but today couldn't be classified anything above 3 stars. On the positive side the bed was very good and comfortable.

8

Bas

4 May 2025

·

Stayed 4 nights

Good hotel, a bit old, but the staff was great and very supportive. Rooms clean and the bed was enormous!

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Service

Service is widely praised as friendly, professional, and helpful, with smooth check-in and staff going out of their way. A few guests reported less welcoming interactions.

Related guest reviews

4

Thiago

11 Aug 2024

·

Stayed 3 nights

O Hotel está bem localizado, mas os quartos são extremamente antigos e velhos. Os carpetes não são limpos com frequência e o atendimento deixa a desejar.

10

Stefano

22 Aug 2025

·

Stayed 2 nights

Great hotel in central Xian, rooms are large and nice. Close to subway station. Easy and fast check in and check out

4

Rhys

8 Nov 2024

·

Stayed 4 nights

Nice hotel, but not something I’ll recommend to the elderly or if you’re looking for a lively environment. The hotel is within a compound of 3 different hotels, not easily accessible. My immediate feedback: 1) Secluded location 2) Long building, with breakfast in one end. So imagine if you’re staying at the other end of the hotel. 3) All the facilities like gym n swimming pool are not within the building. You’ll need to walk about 8min outdoors to Sofitel hotel to use the facilities. 4) Room is dated. The standard Queen size room is very small. I upgraded the room, as the original room felt uncomfortable. 5) Shower room floor is very slippery. I fell twice during my stay. 6) There’s constructions behind the hotel, which lasted until almost mid night. 7) Most of the staff didn’t smile. There’s that unwelcoming feeling each time I stepped into the hotel. 8) It’s important to pin the hotel correctly as there’s only one entrance. My cab dropped me off at the back gate and I had to walk 20min with my luggage in order to reach the hotel.

10

Serena

8 May 2024

·

Stayed 3 nights

L’hotel è bello, in una zona silenziosa e super centrale. Staff dell’hotel gentilissimo e disponibile! C’è stato un piccolo problema con la nostra camera e per rimediare ci hanno spostato dalla nostra stanza normale ad una bellissima suite, senza ulteriori pagamenti. Il nostro soggiorno è stato perfetto!

10

thomas

14 Sept 2025

·

Stayed 4 nights

Classic with an excellent staff very helpful and went out of their way to aid us in our daily activities

10

JORGE

23 Oct 2024

·

Stayed 1 night

El hotel está muy bien ubicado, es bonito, y lo mejor de todo fue el personal que fue extremadamente atento y simpático. Queremos destacar en especial a Laura y Warren.

8

Stuart

30 Nov 2025

·

Stayed 4 nights

Very clean and lovely friendly staff.

10

Charles Wai Keung

23 Apr 2025

·

Stayed 19 nights

All staff are very professional and very good service

8

Bas

4 May 2025

·

Stayed 4 nights

Good hotel, a bit old, but the staff was great and very supportive. Rooms clean and the bed was enormous!

10

Cristina

7 Aug 2025

·

Stayed 1 night

Best service in China! Nice, kind, helpful staff. A beautiful area and splendid hotel at an unbeatable price.

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Location

The hotel sits in a central, quiet compound near the metro and key sights like the Bell Tower, making it easy to get around. Some found the complex layout and single entrance confusing or a long walk from drop-off points.

Related guest reviews

10

Chwan Yee

16 Apr 2024

·

Stayed 2 nights

Good hotel in the middle of the city.

8

Alexander

6 Sept 2024

·

Stayed 2 nights

Clean, convenient location, easy access to the subway.

10

Stefano

22 Aug 2025

·

Stayed 2 nights

Great hotel in central Xian, rooms are large and nice. Close to subway station. Easy and fast check in and check out

10

Daisuke

16 Oct 2023

·

Stayed 2 nights

I think this was the best stay in the whole China trip for me. I enjoyed the place, shower & bath, comfortable bed, breakfast, and hospitality staff. The location was a bit distanced from the station but taxi makes a big difference to come back here. I wish Japanese restaurant was open but I enjoyed the Chinese restaurant at Sofitel as well.

8

Julien

5 Oct 2024

·

Stayed 2 nights

Très bon hebergement pour le rapport qualité prix avec de très bons services Personnel très accueillant et souriant A 5 min à pied du métro et des centres commerciaux Equipments sportifs et piscine a 3 min à pied de l hôtel Je recommande fortement

4

Rhys

8 Nov 2024

·

Stayed 4 nights

Nice hotel, but not something I’ll recommend to the elderly or if you’re looking for a lively environment. The hotel is within a compound of 3 different hotels, not easily accessible. My immediate feedback: 1) Secluded location 2) Long building, with breakfast in one end. So imagine if you’re staying at the other end of the hotel. 3) All the facilities like gym n swimming pool are not within the building. You’ll need to walk about 8min outdoors to Sofitel hotel to use the facilities. 4) Room is dated. The standard Queen size room is very small. I upgraded the room, as the original room felt uncomfortable. 5) Shower room floor is very slippery. I fell twice during my stay. 6) There’s constructions behind the hotel, which lasted until almost mid night. 7) Most of the staff didn’t smile. There’s that unwelcoming feeling each time I stepped into the hotel. 8) It’s important to pin the hotel correctly as there’s only one entrance. My cab dropped me off at the back gate and I had to walk 20min with my luggage in order to reach the hotel.

8

Hyounook

25 Jun 2025

·

Stayed 5 nights

There was a quiet park near the hotel, and the room was comfortable and spacious. It wasn’t far from the Bell Tower, so it was convenient to get around. I would consider staying here again.

8

??

15 Jan 2025

·

Stayed 2 nights

敷地に入ってからホテルまで時間がかかる

10

Carolina

29 Jul 2024

·

Stayed 2 nights

El Hotel está en un complejo hotelero que comparten instalaciones, como la piscina o el bar/restaurante. Habitación grande con cama inmensa, ideal para dormir con niño pequeño sin problema. Limpio, buena ducha. Restaurante y bar con precios elevados. En las inmediaciones no hay vida, hay que andar unos 15 minutos para encontrar los primeros restaurantes.

10

Maria Pia

3 Sept 2024

·

Stayed 2 nights

Posizionato al centro di Xi’an in una location sicura e bella, l’hotel ha camere confortevoli, spaziose, una buona colazione (con molto più salato che dolce), la piscina in comune con il Sofitel e puoi raggiungere tutto a piedi o in qualche minuto di tuk tuk. Ottimo rapporto qualità prezzo

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality, with several guests calling it very good or five star.

Related guest reviews

10

Yifan

7 Aug 2024

·

Stayed 3 nights

The hotel and service is beyond great! Very quiet and clean. They offer a five star breakfast buffet that includes both local and International food options. Our family enjoys the food and service a lot during our stay. The hotel room is spacious and beautiful. We will definitely book the hotel again when we visit XI’An next time!

10

Daisuke

16 Oct 2023

·

Stayed 2 nights

I think this was the best stay in the whole China trip for me. I enjoyed the place, shower & bath, comfortable bed, breakfast, and hospitality staff. The location was a bit distanced from the station but taxi makes a big difference to come back here. I wish Japanese restaurant was open but I enjoyed the Chinese restaurant at Sofitel as well.

10

Jaime Alfonso

1 Apr 2025

·

Stayed 2 nights

Muy bien desayuno

6

Marjorie

23 Sept 2025

·

Stayed 2 nights

Nice for the price no bar

10

Carolina

29 Jul 2024

·

Stayed 2 nights

El Hotel está en un complejo hotelero que comparten instalaciones, como la piscina o el bar/restaurante. Habitación grande con cama inmensa, ideal para dormir con niño pequeño sin problema. Limpio, buena ducha. Restaurante y bar con precios elevados. En las inmediaciones no hay vida, hay que andar unos 15 minutos para encontrar los primeros restaurantes.

10

Maria Pia

3 Sept 2024

·

Stayed 2 nights

Posizionato al centro di Xi’an in una location sicura e bella, l’hotel ha camere confortevoli, spaziose, una buona colazione (con molto più salato che dolce), la piscina in comune con il Sofitel e puoi raggiungere tutto a piedi o in qualche minuto di tuk tuk. Ottimo rapporto qualità prezzo

8

TOSHIO

21 Sept 2025

·

Stayed 4 nights

スタッフの対応はとても良かったです！朝食の種類が少なかったです。総合的には良かったと思います！

6

Marisa

27 Apr 2025

·

Stayed 1 night

L’albergo È datato le porte ai mobili, sono consunti . Pulizia, insomma, le mensole in camera erano piene Sta suonando di polvere Il personale gentilissimo e la colazione buona

10

Martha

4 Sept 2025

·

Stayed 3 nights

Muy buen desayuno

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $75
18 $57	19 $59	20 $49	21 $48	22 $43	23 $74	24 $84
25 $44	26 $44	27 $44	28 $54	29 $64	30 $54	31 $54

Su	Mo	Tu	We	Th	Fr	Sa
1 $44	2 $55	3 $49	4 $45	5 $45	6 $50	7 $50
8 $49	9 $49	10 $44	11 $45	12 $44	13 $44	14 $50
15 $50	16 $58	17 $53	18 $44	19 $56	20 $49	21 $50
22 $53	23 $44	24 $44	25 $44	26 $50	27 $47	28 $50
29 $44	30 $44

Grand Mercure Xian On Renmin Square

About this property

Location

Room options

Superior Room, 2 Twin Beds

Deluxe Suite, 1 King Bed

Executive Suite, 1 King Bed

Standard Room, 1 Queen Bed

Superior Room, 1 King Bed

Guest reviews of Grand Mercure Xian On Renmin Square

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Grand Mercure Xian On Renmin Square

Prices for upcoming dates