Hotel Casa Real
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About this property
Amenities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include a fireplace in the lobby and bike storage.
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 8:00 AM to 1:00 PM for a fee.
Rooms
Make yourself at home in one of the 32 guestrooms featuring minibars. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Location
A stay at Hotel Casa Real places you in the heart of San Andrés Cholula, a 4-minute drive from Great Pyramid of Cholula and 6 minutes from Explanada Shopping Center. This hotel is 5.2 mi (8.3 km) from Angelopolis Commercial Center and 5.4 mi (8.8 km) from Metropolitan Auditorium.
What's nearby
University of the Americas Puebla(0.1 Miles)
Container City(0.4 Miles)
Great Pyramid of Cholula(1 Miles)
Plaza de la Concordia(1.1 Miles)
Capilla Real(1.1 Miles)
La Virgen de los Remedios Sanctuary(1.1 Miles)
San Gabriel Convent(1.1 Miles)
Templo de San Gabriel(1.1 Miles)
Ex-Convento de San Gabriel(1.2 Miles)
Museo de la Ciudad de Cholula(1.3 Miles)
Francisco Pelaez Ethnobotanical Garden(1.3 Miles)
Federalized Higher Normal School of the State of Puebla(1.8 Miles)
Botanic Garden Tzapoteca Dra Helia Bravo Hollis(1.8 Miles)
Explanada Shopping Center(2.3 Miles)
Universidad Madero(2.3 Miles)
The nearest major airport is Puebla Intl. Airport (PBC)(10.2 Miles)
Free wi-fi
Multilingual staff
Garden
Luggage storage
24-Hour Front Desk
Parking (Bicycle)
Location
University of the Americas Puebla (0.1 Miles)
Container City (0.4 Miles)
Great Pyramid of Cholula (1 Miles)
Plaza de la Concordia (1.1 Miles)
Capilla Real (1.1 Miles)
La Virgen de los Remedios Sanctuary (1.1 Miles)
Room options
7
Comfort Double Room Single Use, 1 King Bed
Room details
Sleeps 2
7
Signature Room
Room details
Sleeps 4
9
Classic Double Room, 2 Double Beds, Balcony
Room details
Sleeps 4
8
Royal Double Room
Room details
Sleeps 4
6
Superior Double Room
Room details
Sleeps 4
6
Basic Room
Room details
Sleeps 2
Guest reviews of Hotel Casa Real
Based on 230 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across the reviews, Hotel Casa Real Cholula stands out for its convenient location near UDLAP and attractions, comfortable rooms, and friendly staff, but recurring noise from the street and courtyard is a downside, especially at night and early mornings.
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What guests think
Across the reviews, Hotel Casa Real Cholula stands out for its convenient location near UDLAP and attractions, comfortable rooms, and friendly staff, but recurring noise from the street and courtyard is a downside, especially at night and early mornings.
Cleanliness is often praised, though some guests report lapses and maintenance issues like dust, insects in toiletries, and inconsistent hot water. Several reviews note the lack of air conditioning and occasional poor Wi‑Fi, with some rooms facing the interior restaurant. Food at the on-site restaurant and breakfast is frequently described as good, and parking is secure though spaces can be tight. Expect a convenient, good-value stay if you can tolerate noise and warm rooms in hot weather.
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AI-generated summary based on recent guest reviews
Facilities
On-site parking is available and generally secure, though a few mention limited space. The property feels recently updated with visible security presence; bar and room service hours are reported to end early.
Related guest reviews
DIANA
29 Dec 2024
·
Stayed 2 nights
Alejandra
27 Jul 2024
·
Stayed 3 nights
Mark
6 Nov 2025
·
Stayed 1 night
Luis fernando
17 Nov 2023
·
Stayed 1 night
Erik
10 Jul 2023
·
Stayed 1 night
Andrea
22 Nov 2025
·
Stayed 1 night
WALFRED
1 Feb 2024
·
Martin
2 Aug 2024
·
Stayed 1 night
Sergio Apodaca
20 Mar 2025
·
Stayed 1 night
vidal
17 Jun 2024
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe rooms and common areas as clean, but there are repeated reports of lapses such as dust behind furniture, average housekeeping, and isolated issues like insects in a shampoo bottle or a room not ready. Hot water can take long to heat or fluctuate.
Related guest reviews
Adriana
11 Dec 2025
·
Stayed 2 nights
Arnulfo Flores
17 Nov 2024
·
Stayed 1 night
Gabriela
4 Apr 2024
·
Stayed 3 nights
Mark
6 Nov 2025
·
Stayed 1 night
Dalia
18 Nov 2025
·
Stayed 2 nights
Daniel
2 Sept 2023
·
Stayed 1 night
Rosalba
25 Aug 2024
·
Stayed 8 nights
Gustavo
7 Jan 2025
·
Stayed 3 nights
Andrea
22 Nov 2025
·
Stayed 1 night
Tania
30 Oct 2023
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Rooms
Rooms are comfortable with appealing decor and beds, but multiple reviews highlight the lack of air conditioning and, at times, unreliable Wi‑Fi. Some guests also report significant heat in warm weather and occasional equipment issues like TV signal or nonworking fans.
Related guest reviews
Rodrigo
24 Nov 2025
·
Stayed 2 nights
Manishi
5 Apr 2024
·
Stayed 2 nights
Claudia
28 May 2025
·
Stayed 1 night
Ivan
1 Nov 2024
·
Stayed 1 night
Jorge Alejandro
25 Sept 2023
·
Stayed 1 night
JESUS ALBERTO
10 Sept 2024
·
Stayed 2 nights
Blanca
12 May 2024
·
Stayed 1 night
Ignacio
18 Nov 2025
·
Stayed 3 nights
Arturo Mendoza
18 Nov 2025
·
Stayed 1 night
Adolfo
22 Oct 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, with smooth check‑ins. A few guests experienced issues such as slow breakfast service, billing follow‑up problems, and occasional lapses in attentiveness or checkout miscommunication.
Related guest reviews
Juan
23 May 2023
·
Stayed 2 nights
Russell
4 Aug 2025
·
Stayed 1 night
Olivia
6 Jun 2025
·
Stayed 1 night
Yurema
21 May 2023
·
Stayed 2 nights
Mark
6 Nov 2025
·
Stayed 1 night
Andrew
31 Aug 2025
·
Stayed 7 nights
Dalia
18 Nov 2025
·
Stayed 2 nights
Gustavo
7 Jan 2025
·
Stayed 3 nights
Irasema
17 May 2025
·
Stayed 3 nights
Andrea
22 Nov 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Location
Convenient location near UDLAP and within walking distance of several attractions, with easy access to dining and nightlife. Being on a busy nightlife street brings notable nighttime noise; one review notes the San Pedro center is not very close.
Related guest reviews
Jerry
18 Mar 2025
·
Stayed 2 nights
R A
6 Nov 2024
·
Stayed 3 nights
lucia cristela
16 Oct 2024
·
Stayed 2 nights
Justo Enrique
13 May 2025
·
Stayed 1 night
Daniel
27 Jan 2025
·
Stayed 1 night
Nancy
25 Nov 2024
·
Stayed 1 night
Olga
22 Oct 2025
·
Stayed 5 nights
Gustavo
18 Nov 2024
·
Stayed 2 nights
Luis
28 Dec 2024
·
Stayed 2 nights
Oscar
17 Oct 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Dining
The on‑site restaurant and breakfast receive consistent praise for taste and quality. Some guests note slow service and that room service and bar hours end early, though the food remains well regarded.
Related guest reviews
Ivonne
8 Nov 2023
·
Stayed 3 nights
Alejandra
27 Jul 2024
·
Stayed 3 nights
Luis fernando
17 Nov 2023
·
Stayed 1 night
Sergio Apodaca
20 Mar 2025
·
Stayed 2 nights
Erik
10 Jul 2023
·
Stayed 1 night
Jorge Fernando
6 Dec 2023
·
Stayed 1 night
Luis
28 Dec 2024
·
Stayed 2 nights
Martin
2 Aug 2024
·
Stayed 1 night
Sergio Apodaca
20 Mar 2025
·
Stayed 1 night
Luisa
24 Dec 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Zoey
4 weeks ago
·
Stayed 1 night
Rodrigo
27 Jun 2026
·
Stayed 1 night
JUAN
13 Feb 2026
·
Stayed 2 nights
Chris
11 Feb 2026
·
Stayed 1 night
Timothy
26 Jan 2026
·
Stayed 2 nights
FAQs about Hotel Casa Real
Is parking available at the hotel?
Yes, the hotel offers free on-site parking for guests.
What type of breakfast is offered and what are the serving hours?
Continental breakfast is served on weekdays from 8:00 AM to 1:00 PM for a fee of approximately MXN 190 for adults and MXN 120 for children.
Does the hotel allow pets?
Yes, the hotel allows pets in specific rooms for a fee of MXN 250 per pet, per night. A pet deposit of MXN 250 per stay is also required. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 6:00 PM, and check-out is at 12:30 PM. Early or late check-in/check-out may incur additional charges and should be arranged in advance.
What accessibility features does the hotel offer?
The hotel has accessible facilities, including step-free entrances and wheelchair-accessible public areas. Specific details about room accessibility features are not mentioned.
Where is the hotel located in relation to nearby attractions?
The hotel is located in the heart of San Andrés Cholula, just a 4-minute drive from the Great Pyramid of Cholula and 6 minutes from Explanada Shopping Center. Other nearby attractions include the University of the Americas Puebla (0.1 km), Zócalo (1.5 km), and Museo de la Ciudad de Cholula (2.1 km).
What are the hotel's policies regarding children?
Children are allowed at the hotel, but specific age policies for free stays are not mentioned.
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Prices for upcoming dates
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-10: NO DATA
- 2026-10-11: 47.70982264170456USD
- 2026-10-12: 48.39346033259583USD
- 2026-10-13: 48.39346033259583USD
- 2026-10-14: 48.39346033259583USD
- 2026-10-15: 48.39346033259583USD
- 2026-10-16: 69.48773680035782USD
- 2026-10-17: 69.48773680035782USD
- 2026-10-18: 48.39346033259583USD
- 2026-10-19: 49.83673438255692USD
- 2026-10-20: 48.39346033259583USD
- 2026-10-21: 49.83673438255692USD
- 2026-10-22: 48.39346033259583USD
- 2026-10-23: 71.62411152676391USD
- 2026-10-24: 69.48773680035782USD
- 2026-10-25: 48.39346033259583USD
- 2026-10-26: 48.39346033259583USD
- 2026-10-27: 48.39346033259583USD
- 2026-10-28: 48.39346033259583USD
- 2026-10-29: 51.52615286262131USD
- 2026-10-30: 69.48773680035782USD
- 2026-10-31: 69.48773680035782USD
- 2026-11-01: 49.83673438255692USD
- 2026-11-02: 49.83673438255692USD
- 2026-11-03: 51.56597430205536USD
- 2026-11-04: 53.437150460403444USD
- 2026-11-05: 53.30416881194687USD
- 2026-11-06: 93.433084784729USD
- 2026-11-07: 111.18255259030151USD
- 2026-11-08: 44.543806731399535USD
- 2026-11-09: 51.56597430205536USD
- 2026-11-10: 48.39346033259583USD
- 2026-11-11: 48.39346033259583USD
- 2026-11-12: 51.56597430205536USD
- 2026-11-13: 74.12521065032959USD
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: 47.82858204234695USD
- 2026-11-17: 51.52615286262131USD
- 2026-11-18: 49.83673438255692USD
- 2026-11-19: NO DATA
- 2026-11-20: 71.99118992168427USD
- 2026-11-21: NO DATA
- 2026-11-22: 51.56597430205536USD
- 2026-11-23: 51.56597430205536USD
- 2026-11-24: 51.56597430205536USD
- 2026-11-25: 51.52615286262131USD
- 2026-11-26: 43.966564612621305USD
- 2026-11-27: 110.10506245010376USD
- 2026-11-28: NO DATA
- 2026-11-29: 48.39346033259583USD
- 2026-11-30: 51.56597430205536USD
- 2026-12-01: 51.56597430205536USD
- 2026-12-02: 51.56597430205536USD
- 2026-12-03: 51.52615286262131USD
- 2026-12-04: 71.99118992168427USD
- 2026-12-05: 74.12521065032959USD
- 2026-12-06: 51.56597430205536USD
- 2026-12-07: 51.56597430205536USD
- 2026-12-08: 49.83673438255692USD
- 2026-12-09: 51.56597430205536USD
- 2026-12-10: 49.83673438255692USD
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Business details
Property registration number 32
- Fee for continental breakfast: approximately MXN 190 for adults and MXN 120 for children
- Pet deposit: MXN 250 per stay
- Pet fee: MXN 250 per pet, per night
- Service animals are exempt from fees
- A late check-out fee will be charged
- Hosted evening meal: MXN 250
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free wi-fi
Multilingual staff
Garden
Luggage storage
24-Hour Front Desk
Parking (Bicycle)
General
Breakfast Available (surcharge)
Food and Water Bowls
Handrails in Stairways
Hosted Evening Meal (reserve)
Smoke-Free Property
Upper Floors (Stairs Only)
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Services
Multilingual staff
Luggage storage
24-Hour Front Desk
Concierge Services
Fireplace in Lobby
Organic Produce
Porter/Bellhop
Well-Lit Path to Entrance
Activities
Garden
Parking (Bicycle)
Secured Bicycle Storage
Parking
Garage
Parking (Off-street)
Internet
Free wi-fi