Terrasse Hotel Playa del Carmen
From
41 USD
a notte
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From
41 USD
a notte
Informazioni su questa struttura
Fatti coccolare con massaggi e scopri i servizi ricreativi, tra cui una piscina all'aperto. Questo hotel in stile Art Déco propone il Wi-Fi gratuito, un'area soggiorno in comune e l'assistenza per la prenotazione di tour e biglietti.
Servizi
Fatti coccolare con massaggi e scopri i servizi ricreativi, tra cui una piscina all'aperto. Questo hotel in stile Art Déco propone il Wi-Fi gratuito, un'area soggiorno in comune e l'assistenza per la prenotazione di tour e biglietti.
Servizi per le aziende
Potrai usufruire di una reception aperta 24 ore su 24, personale poliglotta e deposito bagagli. È possibile usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento.
Camere
Rilassati in una delle 22 camere con aria condizionata della struttura, complete di minibar e Smart TV. Grazie ad un comodo letto con copriletto in piuma e biancheria da letto di alta qualità dormirai sonni tranquilli. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali in digitale è l'ideale per concedersi un po' di svago. I bagni dispongono di doccia e asciugacapelli.
Posizione
Durante il tuo soggiorno presso Terrasse Hotel Playa del Carmen a Playa del Carmen (Luis Donaldo Colosio), sarai a 5 minuti di auto da Playa 88 e Spiaggia di Punta Esmeralda. Questo hotel si trova a 4,2 km da Gran Coyote Golf e 6,7 km da Spiaggia Xcalacoco.
Nelle vicinanze
Playa Mamitas(0.5 miglia)
Chiesa di Guadalupe(0.6 miglia)
Spiaggia di Coco(0.6 miglia)
Super Chedraui Selecto Avenida 10(0.6 miglia)
Quinta Avenida(0.7 miglia)
Spiaggia principale di Playa del Carmen(0.7 miglia)
Mario Villanueva Madrid(0.7 miglia)
Spiaggia Avenida Colosio(0.7 miglia)
Playa 88(0.8 miglia)
Centro Commerciale Quinta Alegría(0.9 miglia)
Spiaggia di Punta Esmeralda(1 miglia)
Calle Corazón(1.1 miglia)
Calle 12(1.1 miglia)
Pier Navega(1.1 miglia)
Iglesia de Nuestra Senora del Carmen(1.2 miglia)
Aeroporto Internazionale di Cozumel (CZM)(23 miglia)
Aeroporto Internazionale di Cancún (CUN)(35 miglia)
Aeroporto internazionale di Tulum (TQO)(66.2 miglia)
Navetta da/Per aeroporto
Piscina
Camere non fumatori
Banco escursioni
Servizio di pulizia
Cassetta di sicurezza
Posizione
Av 10 entre calle 56 y 58. Colonia Colosio, Luis Donaldo Colosio, Playa del Carmen, Solidaridad, Quintana Roo, Messico
Playa Mamitas (0.5 miglia)
Chiesa di Guadalupe (0.6 miglia)
Spiaggia di Coco (0.6 miglia)
Super Chedraui Selecto Avenida 10 (0.6 miglia)
Quinta Avenida (0.7 miglia)
Spiaggia principale di Playa del Carmen (0.7 miglia)
Opzioni camera
7
Doppia Premium, 1 letto king
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
237 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
8
Doppia Premium, 2 letti matrimoniali
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
237 ft²
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
10
Doppia Deluxe, 1 letto king
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
237 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
9
Doppia Deluxe, 1 letto queen
Dettagli della camera
1 Letto Matrimoniale
Posti letto: 2
188 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
12
Doppia Deluxe, 2 letti matrimoniali
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
237 ft²
Aria condizionataWi-Fi (gratuito)Bagno privato
Recensioni degli ospiti su Terrasse Hotel Playa del Carmen
8.1
Molto buono
Sulla base di 220 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
All'Hotel Terrasse Hotel Playa del Carmen, le recensioni sottolineano un buon rapporto qualità-prezzo in una zona più tranquilla vicino alla Quinta Avenida, con una piacevole terrazza panoramica e piscina, camere semplici e la necessità di fare una passeggiata per raggiungere la spiaggia e la vivace vita notturna.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
All'Hotel Terrasse Hotel Playa del Carmen, le recensioni sottolineano un buon rapporto qualità-prezzo in una zona più tranquilla vicino alla Quinta Avenida, con una piacevole terrazza panoramica e piscina, camere semplici e la necessità di fare una passeggiata per raggiungere la spiaggia e la vivace vita notturna.
Il personale è ripetutamente lodato per la sua cordialità, attenzione e disponibilità. Tra gli inconvenienti più comuni figurano letti rigidi, rumore proveniente dalla strada o da cani, e occasionali problemi di manutenzione o pulizia, oltre a un ristorante in loco che può essere altalenante e alla mancanza di parcheggio privato nonostante alcune inserzioni lo indichino. Ci si può aspettare una base essenziale ed economica adatta a viaggiatori che danno priorità al rapporto qualità-prezzo e a un ambiente più tranquillo rispetto ai servizi completi.
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Servizi
La terrazza panoramica e la piscina sono spesso apprezzate, anche se alcuni ospiti hanno notato acqua fredda o sporca e rumore notturno. L'ascensore può essere lento. Non è presente un parcheggio privato; si utilizza il parcheggio in strada.
Recensioni degli ospiti correlate
4
HECTOR RUBEN
14 ago 2023
·
Soggiorno di 2 notti
En la publicidad dicen que tienen "Parking", pero NO es así. Solo usan la calle de enfrente del hotel como parking. La razón principal por la que escogí este hotel es porque tenía parking, pero al llegar me dijeron que NO había parking privado, solo en la calle. Es un fraude, cuidado!! Expedia debería hacer algo con hoteles fraudes que publicitan servicios que en realidad no ofrecen o NO tienen.
En la publicidad dicen que tienen "Parking", pero NO es así. Solo usan la calle de enfrente del hotel como parking. La razón principal por la que escogí este hotel es porque tenía parking, pero al llegar me dijeron que NO había parking privado, solo en la calle. Es un fraude, cuidado!! Expedia debería hacer algo con hoteles fraudes que publicitan servicios que en realidad no ofrecen o NO tienen.
10
LiLiane
27 dic 2023
·
Soggiorno di 1 notte
**when you're calling the phone number to the hotel, you were not getting the front desk. I'm not sure where I was wired to. ** make sure to go to the rooftop if you want a rooftop pool view, with lounging beds, and seating area. It's great in the morning! Press Gon the elevator button. It is the main reason why I booked this hotel. The hotel is a bit away from the downtown area. But along the main road, this hotel sits on, or so many unique shops and restaurants you must try. The rooms are essentially the average size room. I love the shower stall. You have a blow dryer, mini bar fridge, and a safe in your room. Michelle at the front desk is wonderful ** there is a small pizza restaurant attached to this hotel. The staff is really nice and they do offer a good selection of food.
**when you're calling the phone number to the hotel, you were not getting the front desk. I'm not sure where I was wired to. ** make sure to go to the rooftop if you want a rooftop pool view, with lounging beds, and seating area. It's great in the morning! Press Gon the elevator button. It is the main reason why I booked this hotel. The hotel is a bit away from the downtown area. But along the main road, this hotel sits on, or so many unique shops and restaurants you must try. The rooms are essentially the average size room. I love the shower stall. You have a blow dryer, mini bar fridge, and a safe in your room. Michelle at the front desk is wonderful ** there is a small pizza restaurant attached to this hotel. The staff is really nice and they do offer a good selection of food.
10
JACK
19 dic 2023
·
Soggiorno di 2 notti
Great little hotel at a reasonable rate . Only a few blocks away from the best area of Playa but much quieter. Friendly helpful staff. Very clean , great AC , strong water pressure and lots of hot water. 24 hour reception. Good restaurant downstairs. Beautiful rooftop terrace with pool. Big comfortable bed. Good lighting and power outlets. Lots of stores and restaurants nearby. Big Chedraui supermarket walking distance. Free water dispenser, coffee. Tea and fruit in the lobby. Would highly reccomend.
Great little hotel at a reasonable rate . Only a few blocks away from the best area of Playa but much quieter. Friendly helpful staff. Very clean , great AC , strong water pressure and lots of hot water. 24 hour reception. Good restaurant downstairs. Beautiful rooftop terrace with pool. Big comfortable bed. Good lighting and power outlets. Lots of stores and restaurants nearby. Big Chedraui supermarket walking distance. Free water dispenser, coffee. Tea and fruit in the lobby. Would highly reccomend.
8
TIXIAN
12 dic 2022
·
Soggiorno di 1 notte
Good enough to stay for one night. Parking was not guaranteed though
Good enough to stay for one night. Parking was not guaranteed though
2
Daniel
1 feb 2025
·
Soggiorno di 5 notti
La Terrasse Hotel, Playa del Carmen – A Filthy Scam This so-called 4-star hotel is a complete joke—I refused to stay after seeing the disgusting conditions. Rooms: Beyond Unsanitary • Pubic hair on the bed sheets—clearly unwashed. • Bodily fluids on the sink—absolutely revolting. • Moldy, musty bathroom & dust everywhere—zero cleanliness standards. • Second room was just as filthy—this wasn’t a one-time mistake. Rooftop Pool: A Slimy Disaster • Walls stained brown with dirt—clearly uncleaned for ages. • Pool water was murky and slimy—completely unusable. • Looked abandoned and nothing like the photos. Polite But Powerless Staff The staff were nice but helpless—they knew how bad it was but couldn’t do anything. No refund, no solution—just fake apologies. Final Verdict: AVOID AT ALL COSTS. This is not a 4-star hotel—it’s a dirty, deceptive mess. The false advertising is a scam, and they just take your money with no intention of delivering a quality stay. Do yourself a favor and book elsewhere.
La Terrasse Hotel, Playa del Carmen – A Filthy Scam This so-called 4-star hotel is a complete joke—I refused to stay after seeing the disgusting conditions. Rooms: Beyond Unsanitary • Pubic hair on the bed sheets—clearly unwashed. • Bodily fluids on the sink—absolutely revolting. • Moldy, musty bathroom & dust everywhere—zero cleanliness standards. • Second room was just as filthy—this wasn’t a one-time mistake. Rooftop Pool: A Slimy Disaster • Walls stained brown with dirt—clearly uncleaned for ages. • Pool water was murky and slimy—completely unusable. • Looked abandoned and nothing like the photos. Polite But Powerless Staff The staff were nice but helpless—they knew how bad it was but couldn’t do anything. No refund, no solution—just fake apologies. Final Verdict: AVOID AT ALL COSTS. This is not a 4-star hotel—it’s a dirty, deceptive mess. The false advertising is a scam, and they just take your money with no intention of delivering a quality stay. Do yourself a favor and book elsewhere.
10
Dale
24 gen 2024
·
Soggiorno di 1 notte
Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night.
Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night.
10
Jose
5 ago 2023
·
Soggiorno di 1 notte
Me gustó mucho porque el hotel tiene una muy buena relación calidad-precio. Tiene instalaciones muy limpias y bien cuidadas. De igual manera el servicio por parte de todo el personal, principalmente del área de recepción, fue ideal para que hayamos pasado una excelente estancia. El único detalle fue que no tenía estacionamiento dentro del hotel pero afuera se estacionaba muy bien.
Me gustó mucho porque el hotel tiene una muy buena relación calidad-precio. Tiene instalaciones muy limpias y bien cuidadas. De igual manera el servicio por parte de todo el personal, principalmente del área de recepción, fue ideal para que hayamos pasado una excelente estancia. El único detalle fue que no tenía estacionamiento dentro del hotel pero afuera se estacionaba muy bien.
8
Jordan
27 gen 2024
·
Soggiorno di 9 notti
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
6
Jesus
30 nov 2025
·
Soggiorno di 4 notti
Falta estacionamiento y restaurante son basicos lo demas bien
Falta estacionamiento y restaurante son basicos lo demas bien
4
Timothy M
1 feb 2025
·
Soggiorno di 12 notti
Shout out to the morning staffer - she was the best thing about staying at this hotel, hands-down. Very helpful, friendly, informative, and just genuinely sweet soul. The noise around the property was tough. Dogs barking all day & night. The pictures must have been taken years ago. The room was run down, water leaking from faucet, visible mold in the bathroom and on the ceiling. Ants were all over the bathroom and other dead bugs. The safe beeped on-stop and although this was reported no remedy was provided - I had to stuff wet towels on it to drown out the noise. The patio furniture was not cleaned the entire stay. The pool had dead flies, bees, and other insects floating in it daily, never skimmed. The location was close to several restaurants within walking distance. The beach was a 30-minute walk or 10-minute cab ride. The elevator was slow and sketch. The website showed an on-site restaurant but apparently it had been closed for months. The room smelled of mildew.
Shout out to the morning staffer - she was the best thing about staying at this hotel, hands-down. Very helpful, friendly, informative, and just genuinely sweet soul. The noise around the property was tough. Dogs barking all day & night. The pictures must have been taken years ago. The room was run down, water leaking from faucet, visible mold in the bathroom and on the ceiling. Ants were all over the bathroom and other dead bugs. The safe beeped on-stop and although this was reported no remedy was provided - I had to stuff wet towels on it to drown out the noise. The patio furniture was not cleaned the entire stay. The pool had dead flies, bees, and other insects floating in it daily, never skimmed. The location was close to several restaurants within walking distance. The beach was a 30-minute walk or 10-minute cab ride. The elevator was slow and sketch. The website showed an on-site restaurant but apparently it had been closed for months. The room smelled of mildew.
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Pulizia
Le recensioni sulla pulizia sono contrastanti: molti riferiscono camere molto pulite e un servizio di pulizia regolare, mentre altri segnalano muffa, odori, insetti e bagni e accessori usurati o mal mantenuti.
Recensioni degli ospiti correlate
8
Michel
6 nov 2022
·
Personal muy amable. Pero en el cuarto se siente mucho el ruido y algunas áreas del cuarto y baño tiene hongo.
Personal muy amable. Pero en el cuarto se siente mucho el ruido y algunas áreas del cuarto y baño tiene hongo.
10
CJ
31 lug 2023
·
Soggiorno di 1 notte
All of the staff was very friendly and helpful. Room was very clean and fully stocked. I love the complimentary coffee, tea, fruit, hot and cold water available. I was very content.
All of the staff was very friendly and helpful. Room was very clean and fully stocked. I love the complimentary coffee, tea, fruit, hot and cold water available. I was very content.
10
Timothy
29 feb 2024
·
Soggiorno di 7 notti
Awesome staff, clean hotel, will definitely stay there again!
Awesome staff, clean hotel, will definitely stay there again!
10
JACK
19 dic 2023
·
Soggiorno di 2 notti
Great little hotel at a reasonable rate . Only a few blocks away from the best area of Playa but much quieter. Friendly helpful staff. Very clean , great AC , strong water pressure and lots of hot water. 24 hour reception. Good restaurant downstairs. Beautiful rooftop terrace with pool. Big comfortable bed. Good lighting and power outlets. Lots of stores and restaurants nearby. Big Chedraui supermarket walking distance. Free water dispenser, coffee. Tea and fruit in the lobby. Would highly reccomend.
Great little hotel at a reasonable rate . Only a few blocks away from the best area of Playa but much quieter. Friendly helpful staff. Very clean , great AC , strong water pressure and lots of hot water. 24 hour reception. Good restaurant downstairs. Beautiful rooftop terrace with pool. Big comfortable bed. Good lighting and power outlets. Lots of stores and restaurants nearby. Big Chedraui supermarket walking distance. Free water dispenser, coffee. Tea and fruit in the lobby. Would highly reccomend.
10
Juan Carlos
5 dic 2023
·
Soggiorno di 1 notte
Instalaciones limpias y confortables, buen ubicación
Instalaciones limpias y confortables, buen ubicación
2
Daniel
1 feb 2025
·
Soggiorno di 5 notti
La Terrasse Hotel, Playa del Carmen – A Filthy Scam This so-called 4-star hotel is a complete joke—I refused to stay after seeing the disgusting conditions. Rooms: Beyond Unsanitary • Pubic hair on the bed sheets—clearly unwashed. • Bodily fluids on the sink—absolutely revolting. • Moldy, musty bathroom & dust everywhere—zero cleanliness standards. • Second room was just as filthy—this wasn’t a one-time mistake. Rooftop Pool: A Slimy Disaster • Walls stained brown with dirt—clearly uncleaned for ages. • Pool water was murky and slimy—completely unusable. • Looked abandoned and nothing like the photos. Polite But Powerless Staff The staff were nice but helpless—they knew how bad it was but couldn’t do anything. No refund, no solution—just fake apologies. Final Verdict: AVOID AT ALL COSTS. This is not a 4-star hotel—it’s a dirty, deceptive mess. The false advertising is a scam, and they just take your money with no intention of delivering a quality stay. Do yourself a favor and book elsewhere.
La Terrasse Hotel, Playa del Carmen – A Filthy Scam This so-called 4-star hotel is a complete joke—I refused to stay after seeing the disgusting conditions. Rooms: Beyond Unsanitary • Pubic hair on the bed sheets—clearly unwashed. • Bodily fluids on the sink—absolutely revolting. • Moldy, musty bathroom & dust everywhere—zero cleanliness standards. • Second room was just as filthy—this wasn’t a one-time mistake. Rooftop Pool: A Slimy Disaster • Walls stained brown with dirt—clearly uncleaned for ages. • Pool water was murky and slimy—completely unusable. • Looked abandoned and nothing like the photos. Polite But Powerless Staff The staff were nice but helpless—they knew how bad it was but couldn’t do anything. No refund, no solution—just fake apologies. Final Verdict: AVOID AT ALL COSTS. This is not a 4-star hotel—it’s a dirty, deceptive mess. The false advertising is a scam, and they just take your money with no intention of delivering a quality stay. Do yourself a favor and book elsewhere.
10
Victoria
17 ago 2025
·
Soggiorno di 1 notte
El servicio fue muy bueno, la habitación igual a las fotos y muy a gusto. Todo muy limpio y tranquilo. 5⭐️
El servicio fue muy bueno, la habitación igual a las fotos y muy a gusto. Todo muy limpio y tranquilo. 5⭐️
10
paola crystal jimenez
29 ago 2023
·
Soggiorno di 1 notte
Todo muy limpio y la recepcionista muy amable
Todo muy limpio y la recepcionista muy amable
6
Ilja
7 nov 2025
·
Soggiorno di 5 notti
Das Personal war nett und freundlich. Die Zimmer haben aber schon bessere Tage gesehen.
Das Personal war nett und freundlich. Die Zimmer haben aber schon bessere Tage gesehen.
4
Timothy M
1 feb 2025
·
Soggiorno di 12 notti
Shout out to the morning staffer - she was the best thing about staying at this hotel, hands-down. Very helpful, friendly, informative, and just genuinely sweet soul. The noise around the property was tough. Dogs barking all day & night. The pictures must have been taken years ago. The room was run down, water leaking from faucet, visible mold in the bathroom and on the ceiling. Ants were all over the bathroom and other dead bugs. The safe beeped on-stop and although this was reported no remedy was provided - I had to stuff wet towels on it to drown out the noise. The patio furniture was not cleaned the entire stay. The pool had dead flies, bees, and other insects floating in it daily, never skimmed. The location was close to several restaurants within walking distance. The beach was a 30-minute walk or 10-minute cab ride. The elevator was slow and sketch. The website showed an on-site restaurant but apparently it had been closed for months. The room smelled of mildew.
Shout out to the morning staffer - she was the best thing about staying at this hotel, hands-down. Very helpful, friendly, informative, and just genuinely sweet soul. The noise around the property was tough. Dogs barking all day & night. The pictures must have been taken years ago. The room was run down, water leaking from faucet, visible mold in the bathroom and on the ceiling. Ants were all over the bathroom and other dead bugs. The safe beeped on-stop and although this was reported no remedy was provided - I had to stuff wet towels on it to drown out the noise. The patio furniture was not cleaned the entire stay. The pool had dead flies, bees, and other insects floating in it daily, never skimmed. The location was close to several restaurants within walking distance. The beach was a 30-minute walk or 10-minute cab ride. The elevator was slow and sketch. The website showed an on-site restaurant but apparently it had been closed for months. The room smelled of mildew.
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Camere
Le camere sono semplici, ma diversi ospiti hanno trovato i letti rigidi o affossati e hanno notato rumore proveniente da cani o dalla terrazza panoramica. Occasionalmente si verificano problemi di manutenzione come perdite d'aria condizionata, scarsa pressione dell'acqua e serrature difettose.
Recensioni degli ospiti correlate
6
aka
8 apr 2024
·
Soggiorno di 1 notte
Emplacement proche du centre ville mais quartier « bizzare » et sale. Les photos sont appréciables mais la piscine est petite mais agréable à vie - je ne l’ai pas testé. Nous avons juste fait une nuit mais avons changé de chambre : literie pas confortable + bruit de climatisation + aucune pression d’eau dans la douche. Je suis soulagée de n’avoir pas fait plus d’une nuit.
Emplacement proche du centre ville mais quartier « bizzare » et sale. Les photos sont appréciables mais la piscine est petite mais agréable à vie - je ne l’ai pas testé. Nous avons juste fait une nuit mais avons changé de chambre : literie pas confortable + bruit de climatisation + aucune pression d’eau dans la douche. Je suis soulagée de n’avoir pas fait plus d’une nuit.
10
Ian
14 apr 2025
·
Soggiorno di 9 notti
Amazing staff, very attentive if we needed anything. Beds were a little hard and pillows could use a refresh. Very close to the best beach in Playa Del Carmen so we appreciated that. Overall it's a wonderful small hotel that's a little out of the way to enjoy the 5th Avenue experience but if you don't mind a stroll its well worth staying at, and you can't beat the price.
Amazing staff, very attentive if we needed anything. Beds were a little hard and pillows could use a refresh. Very close to the best beach in Playa Del Carmen so we appreciated that. Overall it's a wonderful small hotel that's a little out of the way to enjoy the 5th Avenue experience but if you don't mind a stroll its well worth staying at, and you can't beat the price.
8
Jenni
12 mar 2023
·
Soggiorno di 4 notti
The hotel was clean and decor was so nice! Pool was okay. Also the staff was so friendly and helpful :) The only downside were the beds, they looked nice but were so hard!
The hotel was clean and decor was so nice! Pool was okay. Also the staff was so friendly and helpful :) The only downside were the beds, they looked nice but were so hard!
6
Robin
3 feb 2025
·
Soggiorno di 3 notti
The rooms are small and the bed is not comfortable. It’s very basic.
The rooms are small and the bed is not comfortable. It’s very basic.
8
Jose
2 gen 2024
·
Soggiorno di 4 notti
Muy bien, en recepción 24 horas, servicio de limpieza muy bien. Únicamente que no hubo conectividad a internet NUNCA. Pero el resto muy bien
Muy bien, en recepción 24 horas, servicio de limpieza muy bien. Únicamente que no hubo conectividad a internet NUNCA. Pero el resto muy bien
10
Doris
5 apr 2024
·
Soggiorno di 5 notti
My stay was good and felt safe. The bed needs to be replaced because it dips on both sides of it. I had to sleep in the middle to avoid the dips. Everything else was good
My stay was good and felt safe. The bed needs to be replaced because it dips on both sides of it. I had to sleep in the middle to avoid the dips. Everything else was good
6
Paula
7 apr 2024
·
Soggiorno di 2 notti
It was all ok except for the noise that kept us up all night from the street outside. A dog barked all night!!!
It was all ok except for the noise that kept us up all night from the street outside. A dog barked all night!!!
8
Jordan
27 gen 2024
·
Soggiorno di 9 notti
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
6
Michelle
10 apr 2024
·
Hotel Terrasse is a hip little hotel off the beaten path of Playa del Carmen. It looked and felt like new construction and is surrounded by construction zones. While close to 5th Avenue, it's not the bustling tourist district at all (give it 5 years) so restaurant and shopping choices are limited. The neighborhood feels very much like one in transition. The beach is several blocks away (it appeared much closer on maps). At the hotel, the staff were very nice, but there were several problems with our rooms - leaking AC, doors that wouldn't lock, staff break (smoking) room next door, grim views. We ended up leaving after one night as they were unable to fulfil our reservation for two rooms fit for stay.
Hotel Terrasse is a hip little hotel off the beaten path of Playa del Carmen. It looked and felt like new construction and is surrounded by construction zones. While close to 5th Avenue, it's not the bustling tourist district at all (give it 5 years) so restaurant and shopping choices are limited. The neighborhood feels very much like one in transition. The beach is several blocks away (it appeared much closer on maps). At the hotel, the staff were very nice, but there were several problems with our rooms - leaking AC, doors that wouldn't lock, staff break (smoking) room next door, grim views. We ended up leaving after one night as they were unable to fulfil our reservation for two rooms fit for stay.
6
Ilja
7 nov 2025
·
Soggiorno di 5 notti
Das Personal war nett und freundlich. Die Zimmer haben aber schon bessere Tage gesehen.
Das Personal war nett und freundlich. Die Zimmer haben aber schon bessere Tage gesehen.
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Servizio
Il servizio è costantemente elogiato per la sua cordialità, attenzione e disponibilità alla reception e al servizio di pulizia. Alcune recensioni menzionano problemi irrisolti o difficoltà di fatturazione.
Recensioni degli ospiti correlate
2
Ebony
4 feb 2024
·
Soggiorno di 7 notti
The pictures are false , false advertisememt .My family & i didnt enjoy it at all ! Staff was not helpful .the pillows had hair on it , hair was behind the bathroom door . my brother got food poisoned . we asked for a refund on the first day & we could not get it . oh and mold is in the hall way , lots & lots of mold . i do not recommend sadly !!!!
The pictures are false , false advertisememt .My family & i didnt enjoy it at all ! Staff was not helpful .the pillows had hair on it , hair was behind the bathroom door . my brother got food poisoned . we asked for a refund on the first day & we could not get it . oh and mold is in the hall way , lots & lots of mold . i do not recommend sadly !!!!
10
CJ
31 lug 2023
·
Soggiorno di 1 notte
All of the staff was very friendly and helpful. Room was very clean and fully stocked. I love the complimentary coffee, tea, fruit, hot and cold water available. I was very content.
All of the staff was very friendly and helpful. Room was very clean and fully stocked. I love the complimentary coffee, tea, fruit, hot and cold water available. I was very content.
6
Eduardo
4 mar 2024
·
Soggiorno di 3 notti
El hotel está en buen estado, sin embargo las fotos son engañosas están muy retocadas y no representan la condición real del hotel. Personal muy atento, el servicio de facturación deficiente aún no recibo la misma. En general hay muchas opciones en PDC, yo buscaría otra.
El hotel está en buen estado, sin embargo las fotos son engañosas están muy retocadas y no representan la condición real del hotel. Personal muy atento, el servicio de facturación deficiente aún no recibo la misma. En general hay muchas opciones en PDC, yo buscaría otra.
10
LiLiane
27 dic 2023
·
Soggiorno di 1 notte
**when you're calling the phone number to the hotel, you were not getting the front desk. I'm not sure where I was wired to. ** make sure to go to the rooftop if you want a rooftop pool view, with lounging beds, and seating area. It's great in the morning! Press Gon the elevator button. It is the main reason why I booked this hotel. The hotel is a bit away from the downtown area. But along the main road, this hotel sits on, or so many unique shops and restaurants you must try. The rooms are essentially the average size room. I love the shower stall. You have a blow dryer, mini bar fridge, and a safe in your room. Michelle at the front desk is wonderful ** there is a small pizza restaurant attached to this hotel. The staff is really nice and they do offer a good selection of food.
**when you're calling the phone number to the hotel, you were not getting the front desk. I'm not sure where I was wired to. ** make sure to go to the rooftop if you want a rooftop pool view, with lounging beds, and seating area. It's great in the morning! Press Gon the elevator button. It is the main reason why I booked this hotel. The hotel is a bit away from the downtown area. But along the main road, this hotel sits on, or so many unique shops and restaurants you must try. The rooms are essentially the average size room. I love the shower stall. You have a blow dryer, mini bar fridge, and a safe in your room. Michelle at the front desk is wonderful ** there is a small pizza restaurant attached to this hotel. The staff is really nice and they do offer a good selection of food.
10
mitchell
8 feb 2025
·
Soggiorno di 7 notti
Great staff, nice quiet hotel.
Great staff, nice quiet hotel.
10
Claudia
31 dic 2022
·
Soggiorno di 19.356 notti
Hard working friendly staff.
Hard working friendly staff.
10
Dale
24 gen 2024
·
Soggiorno di 1 notte
Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night.
Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night.
8
Michelle
6 apr 2025
·
Soggiorno di 4 notti
Mirla works at the front desk. My 3rd day she efficiently moved my room to the back and stored my luggage for when I returned. I found the dogs barking a little annoying, where some people may not even notice. Mirla also helped me with the bike rental at the hotel. Thank you for excellent service.
Mirla works at the front desk. My 3rd day she efficiently moved my room to the back and stored my luggage for when I returned. I found the dogs barking a little annoying, where some people may not even notice. Mirla also helped me with the bike rental at the hotel. Thank you for excellent service.
10
Victoria
17 ago 2025
·
Soggiorno di 1 notte
El servicio fue muy bueno, la habitación igual a las fotos y muy a gusto. Todo muy limpio y tranquilo. 5⭐️
El servicio fue muy bueno, la habitación igual a las fotos y muy a gusto. Todo muy limpio y tranquilo. 5⭐️
10
Tyler
23 set 2025
·
Soggiorno di 1 notte
Front desk staff always g Very personable, cleansing staff pleasant. Rooms fair priced.
Front desk staff always g Very personable, cleansing staff pleasant. Rooms fair priced.
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Posizione
Una posizione tranquilla a nord del centro, vicino alla Quinta Avenida e ai ristoranti, dove molti ospiti si sentono al sicuro. La spiaggia e la vita notturna più vivace richiedono una camminata più lunga, e alcuni notano lavori in corso e abbai di cani nella zona.
Recensioni degli ospiti correlate
10
Sebastien
26 lug 2025
·
Soggiorno di 1 notte
Comfortable hotel north of the Playa del Carmen centre. We only stayed for one night, but it was a good choice.
Comfortable hotel north of the Playa del Carmen centre. We only stayed for one night, but it was a good choice.
8
Kaleph
25 nov 2025
·
Soggiorno di 3 notti
Bonito lugar, lejos del ruido de la zona, buena atención del personal, no se le puede pedir mucho por el costo, es para llegar a descansar y salir a conocer la zona, lejos de la terminal ADO
Bonito lugar, lejos del ruido de la zona, buena atención del personal, no se le puede pedir mucho por el costo, es para llegar a descansar y salir a conocer la zona, lejos de la terminal ADO
10
Victor
22 lug 2024
·
Soggiorno di 1 notte
Me pareció una excelente opción para alguien que quiere descansar, no está cerca de la vida nocturna, por lo que fue excelente para mí!
Me pareció una excelente opción para alguien que quiere descansar, no está cerca de la vida nocturna, por lo que fue excelente para mí!
8
Jessica
21 set 2022
·
Soggiorno di 4 notti
Excelente servicio y atención, solo que no cuentan con estacionamiento como tal, nos estacionamos en la calle, afuera del hotel y si está a una calle de la 5ta avenida solo que la zona de comida y buen ambiente está a 15-20 min caminando.
Excelente servicio y atención, solo que no cuentan con estacionamiento como tal, nos estacionamos en la calle, afuera del hotel y si está a una calle de la 5ta avenida solo que la zona de comida y buen ambiente está a 15-20 min caminando.
10
Laura
8 mar 2025
·
Soggiorno di 5 notti
Lovely!!Not far from the restaurants and the beach.
Lovely!!Not far from the restaurants and the beach.
10
Andy
27 dic 2024
·
Soggiorno di 3 notti
This was place was great, not far from 5th Avenue. Staff were super nice and attentive/helpful. Location was great and felt safe. In front of a Sunday market so it was wholesome to see them prep their stands. Nice spot for our tour guides to find and pick us up. Overall, the stay was excellent! Will visit again soon!
This was place was great, not far from 5th Avenue. Staff were super nice and attentive/helpful. Location was great and felt safe. In front of a Sunday market so it was wholesome to see them prep their stands. Nice spot for our tour guides to find and pick us up. Overall, the stay was excellent! Will visit again soon!
6
Paula
7 apr 2024
·
Soggiorno di 2 notti
It was all ok except for the noise that kept us up all night from the street outside. A dog barked all night!!!
It was all ok except for the noise that kept us up all night from the street outside. A dog barked all night!!!
8
Jordan
27 gen 2024
·
Soggiorno di 9 notti
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
6
Michelle
10 apr 2024
·
Hotel Terrasse is a hip little hotel off the beaten path of Playa del Carmen. It looked and felt like new construction and is surrounded by construction zones. While close to 5th Avenue, it's not the bustling tourist district at all (give it 5 years) so restaurant and shopping choices are limited. The neighborhood feels very much like one in transition. The beach is several blocks away (it appeared much closer on maps). At the hotel, the staff were very nice, but there were several problems with our rooms - leaking AC, doors that wouldn't lock, staff break (smoking) room next door, grim views. We ended up leaving after one night as they were unable to fulfil our reservation for two rooms fit for stay.
Hotel Terrasse is a hip little hotel off the beaten path of Playa del Carmen. It looked and felt like new construction and is surrounded by construction zones. While close to 5th Avenue, it's not the bustling tourist district at all (give it 5 years) so restaurant and shopping choices are limited. The neighborhood feels very much like one in transition. The beach is several blocks away (it appeared much closer on maps). At the hotel, the staff were very nice, but there were several problems with our rooms - leaking AC, doors that wouldn't lock, staff break (smoking) room next door, grim views. We ended up leaving after one night as they were unable to fulfil our reservation for two rooms fit for stay.
10
Eboni
6 set 2023
·
Soggiorno di 25 notti
My family and I really enjoyed our stay at Hotel Terrasse! We stayed a duration of one month and had everything we needed. From the location being central to everything, the kindest and helpful staff, and comfort and cleanliness of our room. I’ll never forget how magical our time spent here was and all the beautiful people we’ve met! Thank you so much for everything💜😁
My family and I really enjoyed our stay at Hotel Terrasse! We stayed a duration of one month and had everything we needed. From the location being central to everything, the kindest and helpful staff, and comfort and cleanliness of our room. I’ll never forget how magical our time spent here was and all the beautiful people we’ve met! Thank you so much for everything💜😁
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Ristorazione
Diversi ospiti hanno apprezzato il bar/ristorante in loco per la colazione, la pizza e il caffè, anche se alcuni hanno segnalato chiusure, opzioni limitate o addebiti inaspettati. Il feedback generale sulla ristorazione è incostante.
Recensioni degli ospiti correlate
10
LiLiane
27 dic 2023
·
Soggiorno di 1 notte
**when you're calling the phone number to the hotel, you were not getting the front desk. I'm not sure where I was wired to. ** make sure to go to the rooftop if you want a rooftop pool view, with lounging beds, and seating area. It's great in the morning! Press Gon the elevator button. It is the main reason why I booked this hotel. The hotel is a bit away from the downtown area. But along the main road, this hotel sits on, or so many unique shops and restaurants you must try. The rooms are essentially the average size room. I love the shower stall. You have a blow dryer, mini bar fridge, and a safe in your room. Michelle at the front desk is wonderful ** there is a small pizza restaurant attached to this hotel. The staff is really nice and they do offer a good selection of food.
**when you're calling the phone number to the hotel, you were not getting the front desk. I'm not sure where I was wired to. ** make sure to go to the rooftop if you want a rooftop pool view, with lounging beds, and seating area. It's great in the morning! Press Gon the elevator button. It is the main reason why I booked this hotel. The hotel is a bit away from the downtown area. But along the main road, this hotel sits on, or so many unique shops and restaurants you must try. The rooms are essentially the average size room. I love the shower stall. You have a blow dryer, mini bar fridge, and a safe in your room. Michelle at the front desk is wonderful ** there is a small pizza restaurant attached to this hotel. The staff is really nice and they do offer a good selection of food.
10
JACK
19 dic 2023
·
Soggiorno di 2 notti
Great little hotel at a reasonable rate . Only a few blocks away from the best area of Playa but much quieter. Friendly helpful staff. Very clean , great AC , strong water pressure and lots of hot water. 24 hour reception. Good restaurant downstairs. Beautiful rooftop terrace with pool. Big comfortable bed. Good lighting and power outlets. Lots of stores and restaurants nearby. Big Chedraui supermarket walking distance. Free water dispenser, coffee. Tea and fruit in the lobby. Would highly reccomend.
Great little hotel at a reasonable rate . Only a few blocks away from the best area of Playa but much quieter. Friendly helpful staff. Very clean , great AC , strong water pressure and lots of hot water. 24 hour reception. Good restaurant downstairs. Beautiful rooftop terrace with pool. Big comfortable bed. Good lighting and power outlets. Lots of stores and restaurants nearby. Big Chedraui supermarket walking distance. Free water dispenser, coffee. Tea and fruit in the lobby. Would highly reccomend.
8
Ariyon
3 gen 2024
·
Soggiorno di 4 notti
Michelle was the best! She made me feel comfortable and was very helpful. My interaction with being charged for something that while at Emilio’s was disappointing and I felt like The young gentleman in Emilio’s was taking advantage of me being American. I would stay at the hotel again but would not dine at the restaurant.
Michelle was the best! She made me feel comfortable and was very helpful. My interaction with being charged for something that while at Emilio’s was disappointing and I felt like The young gentleman in Emilio’s was taking advantage of me being American. I would stay at the hotel again but would not dine at the restaurant.
10
Dale
24 gen 2024
·
Soggiorno di 1 notte
Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night.
Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night.
4
Aaron
31 gen 2024
·
Soggiorno di 1 notte
The all inclusive didn't cover much. They added extra charges to our card after we left, even though we paid for the two waters we drank in the room.
The all inclusive didn't cover much. They added extra charges to our card after we left, even though we paid for the two waters we drank in the room.
10
SARAH
11 ago 2022
·
Soggiorno di 3 notti
Super hôtel, très bien placé à 2 pas de l'avenue principale. Très propre, le ménage était fait tous les jours avec la serpillière. L'équipe est super sympa, très serviable. Merci à Barbara pour son aide. Le restaurant de l'hôtel est très bon également. Je recommande fortement. Nous reviendrons avec plaisir.
Super hôtel, très bien placé à 2 pas de l'avenue principale. Très propre, le ménage était fait tous les jours avec la serpillière. L'équipe est super sympa, très serviable. Merci à Barbara pour son aide. Le restaurant de l'hôtel est très bon également. Je recommande fortement. Nous reviendrons avec plaisir.
8
Jordan
27 gen 2024
·
Soggiorno di 9 notti
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
I came here as a solo female traveller, wanting a place to stay that wasn’t going to be as loud as staying in the heart of town. 5th Ave is one block away, with tonnes of restaurants nearby, and about a 30 minute walk from being right in the heart of the party. The location is awesome, and I felt very safe walking home late at night. I typically had the rooftop pool to myself and the staff was very, very friendly. Coffee in the restaurant below was really good and the staff there kind as well. The only negative is that people who stay there ignore the pool being closed at 10 pm and party all night very loudly. The staff should lock the door the pool or add some security measure. I would also request not staying on the 4th floor because you can hear the pool a lot more. Bring ear plugs for the various dogs barking and doors slamming shut. The room is big and the bathroom as well. There is a smell when you first arrive but it goes away after one night (probably the air con turning on helps). I would definitely recommend staying here! The price is excellent for what you get as well.
10
Eboni
6 set 2023
·
Soggiorno di 25 notti
My family and I really enjoyed our stay at Hotel Terrasse! We stayed a duration of one month and had everything we needed. From the location being central to everything, the kindest and helpful staff, and comfort and cleanliness of our room. I’ll never forget how magical our time spent here was and all the beautiful people we’ve met! Thank you so much for everything💜😁
My family and I really enjoyed our stay at Hotel Terrasse! We stayed a duration of one month and had everything we needed. From the location being central to everything, the kindest and helpful staff, and comfort and cleanliness of our room. I’ll never forget how magical our time spent here was and all the beautiful people we’ve met! Thank you so much for everything💜😁
6
Mohammed
26 feb 2024
·
Soggiorno di 1 notte
Hope you will stay not long there and don't take all inclusive it's not worth staff is wonderful but the choice is very limited.
Hope you will stay not long there and don't take all inclusive it's not worth staff is wonderful but the choice is very limited.
4
Timothy M
1 feb 2025
·
Soggiorno di 12 notti
Shout out to the morning staffer - she was the best thing about staying at this hotel, hands-down. Very helpful, friendly, informative, and just genuinely sweet soul. The noise around the property was tough. Dogs barking all day & night. The pictures must have been taken years ago. The room was run down, water leaking from faucet, visible mold in the bathroom and on the ceiling. Ants were all over the bathroom and other dead bugs. The safe beeped on-stop and although this was reported no remedy was provided - I had to stuff wet towels on it to drown out the noise. The patio furniture was not cleaned the entire stay. The pool had dead flies, bees, and other insects floating in it daily, never skimmed. The location was close to several restaurants within walking distance. The beach was a 30-minute walk or 10-minute cab ride. The elevator was slow and sketch. The website showed an on-site restaurant but apparently it had been closed for months. The room smelled of mildew.
Shout out to the morning staffer - she was the best thing about staying at this hotel, hands-down. Very helpful, friendly, informative, and just genuinely sweet soul. The noise around the property was tough. Dogs barking all day & night. The pictures must have been taken years ago. The room was run down, water leaking from faucet, visible mold in the bathroom and on the ceiling. Ants were all over the bathroom and other dead bugs. The safe beeped on-stop and although this was reported no remedy was provided - I had to stuff wet towels on it to drown out the noise. The patio furniture was not cleaned the entire stay. The pool had dead flies, bees, and other insects floating in it daily, never skimmed. The location was close to several restaurants within walking distance. The beach was a 30-minute walk or 10-minute cab ride. The elevator was slow and sketch. The website showed an on-site restaurant but apparently it had been closed for months. The room smelled of mildew.
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10
Karina del Carmen
3 giu 2026
·
Soggiorno di 4 notti
Excelente atención del Personal, la habitación muy bien.
Excelente atención del Personal, la habitación muy bien.
8
Floyd
1 giu 2026
·
Soggiorno di 1 notte
Good value for a boutique property located walking distance to the beaches. NOTE: Be careful about parking if you self-drive as you can get a ticket since there are no designated parking spaces and the local police will ticket your vehicle AND remove the plate from the vehicle! This can disrupt your trip as you need to spend your time to visit a local govt department to pay fees to retrieve your license plate 😖
Good value for a boutique property located walking distance to the beaches. NOTE: Be careful about parking if you self-drive as you can get a ticket since there are no designated parking spaces and the local police will ticket your vehicle AND remove the plate from the vehicle! This can disrupt your trip as you need to spend your time to visit a local govt department to pay fees to retrieve your license plate 😖
10
Gustavo
8 mag 2026
·
Soggiorno di 1 notte
La atención y las condiciones de la propiedad.
La atención y las condiciones de la propiedad.
10
Evany
24 apr 2026
·
Soggiorno di 2 notti
Todo bien ni una queja
Todo bien ni una queja
10
Luz
9 apr 2026
·
Soggiorno di 1 notte
Muy lindo, espacioso y relativamente cerca de las playas públicas y de las atracciones principales ahí en playa del carmen. La 5ta avenida esta a una calle abajo, solo que para llegar a donde están las tiendas y las plazas si tienes que caminar alguito.
Muy lindo, espacioso y relativamente cerca de las playas públicas y de las atracciones principales ahí en playa del carmen. La 5ta avenida esta a una calle abajo, solo que para llegar a donde están las tiendas y las plazas si tienes que caminar alguito.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 00:00
Prima delle 12:00
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Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-18: 35.13935111675262USD
- 2026-09-19: 34.618776269245146USD
- 2026-09-20: 33.421433741283415USD
- 2026-09-21: 33.473920931625365USD
- 2026-09-22: 33.405225009727474USD
- 2026-09-23: 34.183621020698546USD
- 2026-09-24: 33.426447338390346USD
- 2026-09-25: 33.725472907447816USD
- 2026-09-26: 34.57464434366226USD
- 2026-09-27: 34.188796770858765USD
- 2026-09-28: 34.32029851455688USD
- 2026-09-29: 33.426447338390346USD
- 2026-09-30: 34.35560405502319USD
- 2026-10-01: 34.35560405502319USD
- 2026-10-02: 34.61610293512344USD
- 2026-10-03: 34.57464434366226USD
- 2026-10-04: 35.00121643667221USD
- 2026-10-05: 34.35560405502319USD
- 2026-10-06: 34.61610293512344USD
- 2026-10-07: 35.49388562021255USD
- 2026-10-08: 34.980544113636014USD
- 2026-10-09: 35.02245410413742USD
- 2026-10-10: 34.57464434366226USD
- 2026-10-11: 36.37394721307754USD
- 2026-10-12: 35.020617830371854USD
- 2026-10-13: 34.32157601766586USD
- 2026-10-14: 35.03690544719696USD
- 2026-10-15: 34.35560405502319USD
- 2026-10-16: 35.49388562021255USD
- 2026-10-17: 35.03690544719696USD
- 2026-10-18: 34.225355710601804USD
- 2026-10-19: 35.056944496822354USD
- 2026-10-20: 35.02245410413742USD
- 2026-10-21: 35.056944496822354USD
- 2026-10-22: 35.527843537330625USD
- 2026-10-23: 34.78427537269592USD
- 2026-10-24: 35.527843537330625USD
- 2026-10-25: 35.056944496822354USD
- 2026-10-26: 35.056944496822354USD
- 2026-10-27: 36.413159765625USD
- 2026-10-28: 35.020617830371854USD
- 2026-10-29: 35.056944496822354USD
- 2026-10-30: 36.389632234096524USD
- 2026-10-31: 35.020617830371854USD
- 2026-11-01: 36.73551127052307USD
- 2026-11-02: 36.75573657703399USD
- 2026-11-03: 37.27117292575836USD
- 2026-11-04: 36.790253264808655USD
- 2026-11-05: 36.76034479150772USD
- 2026-11-06: 36.790253264808655USD
- 2026-11-07: 36.75573657703399USD
- 2026-11-08: 36.75039210004806USD
- 2026-11-09: 37.861725580787656USD
- 2026-11-10: 54.36096967048645USD
- 2026-11-11: 36.95056127929687USD
- 2026-11-12: 36.76034479150772USD
- 2026-11-13: 38.777158451843256USD
- 2026-11-14: 38.777158451843256USD
- 2026-11-15: 36.790253264808655USD
- 2026-11-16: 36.790253264808655USD
- 2026-11-17: 36.95056127929687USD
- 2026-11-18: 184.54523295822142USD
Questa struttura offre trasferimenti dall'aeroporto (possono essere previsti supplementi). Contatta la struttura 48 ore prima dell'arrivo per organizzare il servizio, utilizzando i recapiti riportati sulla conferma della prenotazione. Prima dell'arrivo, gli ospiti devono completare la registrazione online con la struttura tramite un link sicuro. Gli ospiti dovranno fornire alla struttura una copia del loro documento di identità ufficiale con fotografia prima dell'arrivo.
Gli ospiti riceveranno un'e-mail 24 ore prima dell'arrivo con le istruzioni per il check-in. All'arrivo, saranno accolti dal personale alla reception. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti tramite i contanti
- Le transazioni senza contanti sono disponibili
- La struttura è dotata di un rilevatore di monossido di carbonio, un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza e un kit di pronto soccorso
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un hotel prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- La colazione gratuita potrebbe non essere inclusa per i bambini.
- Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
- Navetta per l'aeroporto: 2500 MXN per veicolo (andata e ritorno, massimo 4 persone)
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Navetta da/Per aeroporto
Piscina
Camere non fumatori
Banco escursioni
Servizio di pulizia
Cassetta di sicurezza
Servizi
Banco escursioni
Servizio di pulizia
Cassetta di sicurezza
Noleggio biciclette
Deposito bagagli
Zona fumatori
24-Hour Front Desk
Concierge Services
Parcheggio
Navetta da/Per aeroporto
Internet
Wi-fi gratuito
Attività
Piscina
Piscina scoperta
Mobili da esterno
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrazza
Informazioni generali
Camere non fumatori
Massaggi
Family room
Beach Sun Loungers