Hotel Cocktail Stay Naha

I had booked a room with a sea view, and technically that is what they gave us. The view was lacklustre. Though that wasn’t the worst of it. The room provided was extremely humid and smelled terribly of a musty odour. We thought we could deal with so decided to not complain. Throughout our stay the first night, we kept finding issues. The sheets were moist, and ripped with holes in many places. Only one pillow provided. Dehumidifier not working. Stains on our towels. But the worst was mould in the washroom, on the exhaust fan. The next day we decided to say something and asked for a refund. The staff denied it. However, they did work with us to relocate us to another room. We were moved to a lower floor and lost our sea view. However, this room was much better on all fronts and didn’t smell of mould. The did not do anything else to make up for the horrible night we spent in the first night. Overall though, I’d avoid staying at this hotel. The breakfast was sub par and the food was not good. I got her chicken the first night and it was under cooked. I couldn’t even eat a single bite and had to spit it out. There is great potential for this hotel though. They need to improve on all fronts stated in this review.

Good location, not too far, rooms were very small. The bathroom was nice, the wall between the bathroom and the room was a window but it at least had a cover

The hotel is close to Naha’s port and the main tourist street. The shower had many functions. The staff were helpful throughout our stay. However, it does not meet the expected standards when it comes to cleanliness of a four-star hotel. Before our first night, we noticed a dark stain on the mattress visible through the bed sheet. We informed the reception, and the staff replaced the mattress cover, which we appreciated. Overall, we found the cleanliness lacking. Some of the sheets had small stains, and the windows in the room were dirty. In addition, the bed and pillows were not comfortable. Since cleanliness is very important for a comfortable stay, we unfortunately would not recommend this hotel for future stays.

Clean room, great bed, downstairs restaurant and bar. Very quite.

Yes