Maple Leaf Suites

Perfect location for going to the Roger’s centre or Scotiabank arena. The key boxes were a little tricky to find without the help of security on site if you go in the front door.

We booked this space for a spot in Toronto as a family. Let's be clear, it is a space and definitely not a hotel. That is made abundantly clear when you are in the building as there are signs all over the place mentioning that this is a condo and short term visitors need to respect that. The location was great for the trip, with it close to most of the things we were planning on doing and to Union station for any train trips. The space was also large enough for the four of us with seperate sleeping spots for the kids and a large balcony for late night desserts. Those were the highlights though. On the down side though, there were a few. First the space was beat up. There was plenty of wall damage and throughout the space, the patio door was missing the handle and lock, the window in the bedroom was broken, and the light in the bedroom was not working either. There was a room control touchpad at the front which was inoperable. The small couch that turned into a bed for our son had "seen some stuff" and felt worn in and lumpy. While marketed as a futon/bed it is basically a recliner chair. Luckily our son is small and was able to find a sleeping position but this would not be an option for a teen or an adult. The elevators were continually out of service or over capacity. There was signage for this limiting the number of passengers and luggage to 10 people (which was under the manufactured limited of 16) due to the fact that it caused the elevators to break and require mainte

Terrible communication around check-in. Didn’t have access to keys as was instructed. Attempted to call multiple times and no response. Finally made it in thanks to security. Parking was over $60 for one day. Location was great and nice condo, but not worth the hassle.

La ubicación más que perfecta, el lugar perfecto pero sin amenidades, el gym y la alberca que están en las fotos, no son para uso de huéspedes, fue una de las razones por las cuales reservé.

Communication was terrible. The owners did not answer calls and were slow to respond to texts or voicemail. We arrived to town late and the check-in instructions were not clear, leaving us frustrated and completely on our own to navigate. The posting says that parking is included, only to find out that there is a separate fee and reservation required for parking. This mean we had nowhere to park our car when we checked in and had to park across the street at a $40 rate. The owner did not respond to our calls about this and the next day, sent vague instructions on how to park in the building, after charging us a fee. The instructions were useless and we ended up parking at an offsite location. This is not intuitive to people traveling from out of town. Several items in the apartment were broken/didn't work, including TV, guest bathroom toilet, and toilet seat in main bathroom was broken. Would not stay again and would not recommend.

We were told we were in one location and then ended up in another and my colleague and I were in different buildings and it was a bit of a pain to figure out how to get room keys, etc. I won't be doing this again through Expedia for sure. Low budget towels and only 2 towels for a 4 day stay in both rooms, no coffee pods for the keurig, and the elevators were terribly slow.

Great location and we could walk everywhere downtown within 15 mins. The property had a grocery store located there which made it very convenient........great spot!

Excellent location. Everything is right there including a grocery store.

We initially booked at a different Global Stay location which states on their listing that they have a pool (which upon receiving check in instructions, AFTER sending the deposit, it says the pool is unfortunately closed) this was the main reason for choosing this place. Also, the ‘walkability’ distances to Scotiabank arena, Path, etc. these were off by 30-40 minutes, and I have two small children, so this wasn’t possible for my family to stay there. I contacted them asking to change locations or for a refund (at least 24 hours before arrival) and they wouldn’t help me at all. Finally after a long time chatting with Expedia they helped me change to a different location that advertised a hot tub. I felt defeated so I took the offer for the new location. Global stay doesn’t answer their office or cell phones the entire time I dealt with them. So the only for of communication was email. They told me to let them know when I was 30 minutes away and someone would be there to let me and my children in. I did that and nobody was there to greet us (this is while my husband parked at a different location because the parking they advertise on site was not available). So my two children and myself are waiting around for over 30 minutes wondering if we even have a place to stay. Finally a man came to let us in. He was nice, thank goodness. There was a pool and hot tub that we couldn’t use because we aren’t long term residents. The window blinds were broken so my kids couldn’t sleep.

Good location! Great place!! But you have to check in also at the front desk where there are guards, asking you to send id and filling out same information again. The property states there is a spa but you can access it only when you stay for 28 days and more. It should be told in the property details. The condo was clean, comfortable and very well located!

The location was perfect! We could go pretty much walk to every attraction down town and bikes and union station were really close. The condo was perfect for our family. Very clean, had 2 bathrooms and a great view! Condo contacts were easy to get a hold of and instructions were really good when arriving and departing. Would definitely recommend this place and would stay again!

The property is in an excellent loction. Check in was easy. The condo was clean.

The place was lovely and clean. Great view as well.

Management charging replacement damages from deposit for soiled duvet bedding not even used by us. Management not even responding to our email rebuttal of charges. 'Unwashable stains' they claim we made were from a previous guest or the cleaners. Likely charging each guest. Watchout! Scam by management. Laundry from previous occupants still in clothes dryer and noisy dryer on behind closed cupboard doors heating inside of cupboard unsafely. Bath/shower had unremoved hair in it from previous occupants. Tea and coffee amenities were dirty and not trusted to use. Dirty expired coffee jar in cupboard. No attention to detail by management or cleaners.

Waited in freezing rainy weather outside for 2h30 for someone to arrive for check in!!!!! Bathrooms were dirty. Carpets were stained.

Nice stay, clean apartment

Location is spectacular for Blue Jays games, downtown food scene, proximity to the lake, amazing views. Overall building cleanliness left something to be desired, unit cleanliness and condition left something to be desired. Building felt like it was about a 4 out of 10 on cleanliness. The unit itself had garbage in one of the bathrooms, door handle almost falling off in the same bathroom. Beds are very firm so I found I woke up sore each day (but this is a preference thing). It has everything you need if you aren't cooking but aside from that I would say it is not a "homey" type of unit. If you intention is to catch some baseball and barely ever be at the unit then this is the place for you. If you want something that is clean, comfortable and welcoming I would suggest you keep looking.

Our issue with Bedbugs in the unit did not seem to surprise the management staff. The unit we had also requires a deep clean and some fix ups.

The host was very responsive. The apartment was very clean, in a great location, super safe, close to everything! I would stay again.

GLOBALSTAY are awful. My bedroom had bed bugs. I told them about it Tuesday morning and I'm leaving this afternoon Friday and they've still done nothing about it. Robotic responses and I had to try to fix it through the building workers by myself. I had to sleep on the sofa bed the rest of my days and avoid the bed bug infested bedroom which luckily did not spread. Had to deal with bed bug bites and am leaving Toronto with them. Terrible company. Also took so long to reply to me asking for a late checkout. The only positives are great location, nice gym and building but obviously my unit was not cared for.

We booked this space for a spot in Toronto as a family. Let's be clear, it is a space and definitely not a hotel. That is made abundantly clear when you are in the building as there are signs all over the place mentioning that this is a condo and short term visitors need to respect that. The location was great for the trip, with it close to most of the things we were planning on doing and to Union station for any train trips. The space was also large enough for the four of us with seperate sleeping spots for the kids and a large balcony for late night desserts. Those were the highlights though. On the down side though, there were a few. First the space was beat up. There was plenty of wall damage and throughout the space, the patio door was missing the handle and lock, the window in the bedroom was broken, and the light in the bedroom was not working either. There was a room control touchpad at the front which was inoperable. The small couch that turned into a bed for our son had "seen some stuff" and felt worn in and lumpy. While marketed as a futon/bed it is basically a recliner chair. Luckily our son is small and was able to find a sleeping position but this would not be an option for a teen or an adult. The elevators were continually out of service or over capacity. There was signage for this limiting the number of passengers and luggage to 10 people (which was under the manufactured limited of 16) due to the fact that it caused the elevators to break and require mainte

Location was great. Property needed some maintenance.

Stayed in apartment for 4 nights in late September, 2024. Positives included: Location. Short walk to convention center, apartment is compact, but has adequate space, grocery store around the corner, close to sports arena. Negatives: Does not have coffee pot; noisy ventilation system; toilet requires that one take lid off tank to reset valve ~ every 4 flushes; remote for TV did not work and I finally figured out how to use my iphone as remote; bed is very......firm and pillows are also of low quality and very firm. Apartment needs some love and attention.

Loved the view

This property is in a perfect location and easily walkable to the Scotia Bank Arena and the Rogers Place Centre. The Condo Building was secure and access to the Condo was easily. The Condo itself was compact but enough room to move around and it had everything needed for our stay. The View from the Balcony was enjoyable. The Condition of the Unit however showed an obvious lack of Maintenance as it looked well worn from many previous visits. Upon arriving at the Condo there were issues with this Internet not working and the Cloths Dryer not functioning properly as well. I contacted the host immediately as well as 3 follow up times as we required the Internet for our stay. The host did not respond until we were checking out of the property. I'm very disappointed in this. Also, after my return home it had taken multiple emails with the host to get my Damage Deposit back as they kept insisting the sent it back to me, but did not until 20 days later and only after going back to them multiple times asking them to return it. Be aware of this as it felt like this was something that they do to keep your Deposit. Over-all, I was pleased with the property but disappointed with dealing with the host.

The livingroom 'loveseat' was very small and uncomfortable; the tv was VERY confusing to use and should have had instructions with 2 controlers. there was no plug in the bathtub after a long tradeshow I was hoping to soak... great location overall a good stay and I'd book again

There was no wiggle Room to check in early by even an hour and there were not enough toiletries for the length of the stay for both bathrooms. The remote for the TV did not work so we had to buy our own batteries to make the TV work. The one bathroom light burnt out and there was nothing to replace it with.

Nice apartment in a great location. The unit had a great view bur could use some updating. The wood floor has some damage that needs some repair. The AC was loced at a warm 25.5 celcius ( about 78 F). It was very humis outside so being able to cool the unit would have been nice. The toilet tank takes a long time to refill, so you have to wait several minutes between flushes.

I was traveling to Toronto for a conference and this property was in a great location - close to Union station and the conference center. The apartment itself was overall comfortable and was sufficient for the two days I was there. However, in the main bedroom, the wallpaper is peeling off. The microwave door handle was broken and the microwave did not work. Also, the check-in process was not ideal. You HAVE to follow someone into the elevators to get the elevators to work, as you need to key fob to operate the elevators and you don't get the key fob until you enter the room. This was a bit of a problem as my flight was delayed and I got to the property pretty late, so I had to wait for a bit for someone to come into the elevator so I could get to my room. One last thing, the locking instructions for the door that I was originally provided were incorrect so I had to contact the company to get locking instructions. Pros: the company was excellent at communication and were quick to respond when I contacted them.

Positives: The apartment was in a brilliant location for access to the waterfront and the subway. Negatives: Internet would keep dropping if not in main sitting area, apartment was clean and tidy, but could do with some touch up As i only used the apartment to sleep in then would recommend to anyone for the location and ease of access to the city. Would definitely stay there again

Booking and check-in were easy. Apartment was correct. Impossible to speak with a person on the phone during my stay. Communication was poor by email and text messaging. NO WORKING INTERNET for the entire stay.

Overall it was a good stay but checking in and figuring out the check in process was very confusing and complicated. Now that we did it once, I’m sure the next time will be easier. Our biggest issue was being given a wrong code for the automated lock box in the key “cafe”, it was very frustrating.

Close proximity to everything downtown. Easy check in, however they require a 200$ paypal deposit which they return 7 days after check out. I did have to contact and paypal invoice them to recieve mine back.

Communication was terrible. The owners did not answer calls and were slow to respond to texts or voicemail. We arrived to town late and the check-in instructions were not clear, leaving us frustrated and completely on our own to navigate. The posting says that parking is included, only to find out that there is a separate fee and reservation required for parking. This mean we had nowhere to park our car when we checked in and had to park across the street at a $40 rate. The owner did not respond to our calls about this and the next day, sent vague instructions on how to park in the building, after charging us a fee. The instructions were useless and we ended up parking at an offsite location. This is not intuitive to people traveling from out of town. Several items in the apartment were broken/didn't work, including TV, guest bathroom toilet, and toilet seat in main bathroom was broken. Would not stay again and would not recommend.

It was terrible!!! A headache from the moment we booked. Have to go to a different location to get your key. No directions. Couldn’t get key at 3pm and weren’t allowed in our unit cause cleaners were in there. Horrible experience!!! Do not book with this company. Cleaners knocked in the door at 10:30 and wanted in when check out wasn’t until 11am Absolutely terrible experience!!!

Great location. Easy walking to restaurants and stadiums. Staff communicated well and were prompt with replies. Great overall experience

I arrived late in the evening and still had no check in instructions or room number. I found no security or agent at site so no one to assist. Multiple entrances so I spent a lot of time looking for someone to check me in. After a hour and a half of looking for someone and calling disconnected phone numbers I finally emailed and got a response. When I did find my room it was out of many amenities like shampoo, soap and the room was dirty and bed was uncomfortable. I washed my clothes only to find out the dryer was broken and full of wet smelly bedding. This means I also travelled home with wet smelly laundry. When I did finally find site security they had me fill out duplicate paperwork because global stay had not passed along my information. Floors were damaged, many lights did not work. No wifi information provided so i did finally email my host on last day with the problems I had and they made no effort to assist beyond providing a wifi-password. My colleague who booked accommodations in same building was told they put him in a different building. No food dining or lounge options so bring your food with you. Due to multiple entrances far apart Uber could never find the right one which means chasing them from entrance to entrance with luggage in tow.

Amazing stay, responsive host

Great accommodation, responsive host

This is not a traditional hotel experience, so you know. You have to jump through some hoops to check in and get your room key, then navigate your way in the building, up the elevator and to your room. The instructions from Globalstay give you the basics but there are some things you have to figure out yourself. With that said the overall experience was excellent. I experienced none of the issues other reviewers talked about. The room was beautiful, modern and upscale. It was in the middle of everything Toronto has to offer. You would pay at least twice as much to get a similar hotel room. It was also spotless and fully stocked with sheets, towels, toiletries, etc. Globalstay customer service was awesome. Any text or email was responded to within 3 to 5 minutes and most times within 30 seconds to one minute.

The location was perfect! We could go pretty much walk to every attraction down town and bikes and union station were really close. The condo was perfect for our family. Very clean, had 2 bathrooms and a great view! Condo contacts were easy to get a hold of and instructions were really good when arriving and departing. Would definitely recommend this place and would stay again!

Perfect location for going to the Roger’s centre or Scotiabank arena. The key boxes were a little tricky to find without the help of security on site if you go in the front door.

Good building and location

The property was a good space for a quick city visit. It’s steps from Union Station, so it’s easy to get to via UP Express, GO, VIA, and TTC, which opens up the whole city for travel. It’s also a couple blocks from Front Street and the nightlife there, or a shorter walk up to King for more options. And, it’s between Maple Leaf Square and Roger’s Centre so entertainment is easily accessed. On site laundry, a decent view of Tommy Thompson Park over the Gardiner, and easy access to the building made it a great choice!

Location is spectacular for Blue Jays games, downtown food scene, proximity to the lake, amazing views. Overall building cleanliness left something to be desired, unit cleanliness and condition left something to be desired. Building felt like it was about a 4 out of 10 on cleanliness. The unit itself had garbage in one of the bathrooms, door handle almost falling off in the same bathroom. Beds are very firm so I found I woke up sore each day (but this is a preference thing). It has everything you need if you aren't cooking but aside from that I would say it is not a "homey" type of unit. If you intention is to catch some baseball and barely ever be at the unit then this is the place for you. If you want something that is clean, comfortable and welcoming I would suggest you keep looking.

Nice and close to the Convention Centre. Great stay!

Good value, well run, great location to Scotiabank Arena, restaurants, Union Station.

Great location and we could walk everywhere downtown within 15 mins. The property had a grocery store located there which made it very convenient........great spot!

Excellent location. Everything is right there including a grocery store.

Perfect walking distance for everything downtown

I arrived late in the evening and still had no check in instructions or room number. I found no security or agent at site so no one to assist. Multiple entrances so I spent a lot of time looking for someone to check me in. After a hour and a half of looking for someone and calling disconnected phone numbers I finally emailed and got a response. When I did find my room it was out of many amenities like shampoo, soap and the room was dirty and bed was uncomfortable. I washed my clothes only to find out the dryer was broken and full of wet smelly bedding. This means I also travelled home with wet smelly laundry. When I did finally find site security they had me fill out duplicate paperwork because global stay had not passed along my information. Floors were damaged, many lights did not work. No wifi information provided so i did finally email my host on last day with the problems I had and they made no effort to assist beyond providing a wifi-password. My colleague who booked accommodations in same building was told they put him in a different building. No food dining or lounge options so bring your food with you. Due to multiple entrances far apart Uber could never find the right one which means chasing them from entrance to entrance with luggage in tow.

Great location and we could walk everywhere downtown within 15 mins. The property had a grocery store located there which made it very convenient........great spot!

Excellent location. Everything is right there including a grocery store.