Name: Homewood Suites by Hilton Austin/Round Rock, TX
Address: 2201 S Mays St, Three Points, Round Rock, Austin, Texas, United States of America, Round Rock, Williamson County, US
Price range: $75–$365 per night
Rating: 8.83

What guests think

Across reviews of Homewood Suites by Hilton Austin/Round Rock, TX, guests often praise friendly staff, spacious suites with kitchens, and a convenient location near highways and shopping, while recurring complaints cite intermittent hot-water outages and noticeable maintenance or wear-and-tear.

Breakfast is widely considered good with a decent variety, though a few felt it was just okay. Rooms are generally comfortable, but mattress comfort and noise between rooms vary. Facilities include a small outdoor pool, basketball court, and fitness room; occasional parking or entry-door issues occurred during maintenance. Best suited to travelers prioritizing space and self-catering over high-end finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities include an outdoor pool, basketball court, and fitness room; several guests say the pool is small. Parking or entry access was occasionally affected by maintenance or dim lighting.

Related guest reviews

8

Vee

Oct 29, 2025

·

Stayed 1 night

Clean room / bathroom - door was hard to open and extremely loud . Staff is always great and accommodating. Love the mgr Hoda and Shawn the host. Only downside to this stay was the parking lot was being reconstructed therefore we had to park at Qt and walk to the hotel on our last day . That was a bit inconvenient. Very busy area a bit loud this time . But the rooms are always comfy and super clean . Always a fav ans go to.

8

Erik

Oct 25, 2025

·

Stayed 5 nights

Homewood Suites was clean, quiet and comfortable, but a few hiccups. Had to ask twice for hot water in shower to be fixed (on my 2nd request I was immediately moved into a new room, took care of it but why did the 1st clerk not take care of it?). They were resurfacing the parking lot, one day they used leaf blowers which caked my rental car in dirt. Had to pay for a $6 car wash, no big deal, but really? I’d stay here again but they need to focus on the small details. I’m forgiving, but some people may not be. Breakfast…ugh it was free. Not bad but honestly McDonald’s is better. At least on day 5 they brought out the waffle maker that helped improve things. Again, it was quiet and comfortable. No major complaints. I’d come back. But I think they could do some simple things to bring it from a B- to an A.

8

Denia

Jul 5, 2025

·

Stayed 2 nights

Nice stay the pool was super small

10

Mike

Jan 30, 2025

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Stayed 5 nights

Moving our kid to his new adult life while both of us are working remotely, this was a great place with lots of space to work and relax. The fully functional kitchen allowed us to make our own meals (even though a good breakfast was provided daily), nice table, couch, and desk with a spacious bedroom and bathroom. Great outdoor space and amenities too - pool, BBQ, basketball.

10

DEBORAH

Jul 13, 2025

·

Stayed 3 nights

Easy fast check in/out. Good selection of food for breakfast buffet. Nice pool and basketball court and fitness center. Near to shopping

10

Jacob

Nov 29, 2024

·

Stayed 1 night

Basketball court and pool. Fireplace was nice 👍

8

Josefina

Mar 14, 2024

·

Stayed 1 night

The basketball court was broken ridiculous the only reason we booked this hotel. The man that does the breakfast and complimentary drinks is very polite. He was always working diligently. - very one was super nice here.

10

Abdelghani

Jun 16, 2025

·

Stayed 2 nights

Great hotel with a nice pool and free buffet breakfast. Quiet and safe! Can’t ask for more…

10

Moniqua

Jun 2, 2025

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Stayed 1 night

The suite was great! Roomy enought for 6 to 7 people. They had a pool and basketball court. The breakfast was great too, waffles and taco bar

10

Ashley

Feb 19, 2024

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Stayed 1 night

Check-in was easy, our room was ready and very clean. Staff is kind and property is kept clean. I do wish the parking lots had better lighting as we did worry about our car being parked in a dimly lit section of the lot due to getting back to our room later.

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Cleanliness

Cleanliness is praised frequently, but there are multiple reports of pests, odors, and missed or infrequent room service. Several guests also experienced little or no hot water and other maintenance-related issues.

Related guest reviews

6

LUIS

Mar 2, 2025

·

Stayed 6 nights

Muy deficiente el estado de los cuartos así como la limpieza,tuve que pedir 4 veces en 3 días diferentes para que me hicieran el cuarto,y en toda la estadía solo 1 vez lo hicieron

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2

Carlos

Jan 1, 2024

·

Stayed 5 nights

Huge bug problem! Infested really bad, reported es it every day and was never switched rooms

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6

Heather

Dec 1, 2023

·

Stayed 1 night

Though this is a clean-looking hotel, there were a few roaches and small bugs in our rooms, so we won’t be returning.

6

Hugh

Oct 21, 2025

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Stayed 2 nights

No hot water for the whole stay

8

Jason

Dec 5, 2024

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Stayed 4 nights

We've stayed at this hotel a couple times. This last time in Nov 2024 our room had a musty smell. As if they had to deep clean the room but didn't ventilate well afterwards. Was coughing all night.

10

Jerry

Jan 2, 2026

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Stayed 1 night

Clean room Friendly staff Comfortable temperature Efficient check in and check out

10

Kara

Nov 10, 2025

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Stayed 2 nights

Clean rooms, great service!

2

EDUARDO

May 8, 2024

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Stayed 2 nights

Terriblemente sucio. Es por mucho el peor Homewood en el que haya estado, extremadamente sucio y desatendido. En el área del desayuno abundan las moscas sobre la comida. Los asadores están asquerosos, tienen mugre,insectos, gusanos y larvas. Las áreas comunes y los botes de basura están llenos por días y nadie los limpia. No hacen el aseo en la habitación, el mobiliario es muy anticuado. Definitivamente no lo recomiendo en absoluto.

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4

Amber

Oct 19, 2025

·

Stayed 1 night

Didnt wake up in time for breakfast. Was very upset that the shower water was cold. No hot water. Me and my family got bit my fleas

8

Tina

May 9, 2025

·

Stayed 4 nights

Property has some recent flooding so lower level is needing some work , we requested to be moved due to mold on our bathroom ceiling . Breakfast is lacking choices .

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AI-generated summary based on recent guest reviews

Rooms

Suites are large and apartment-like, many with separate bedrooms and kitchens, and generally comfortable. Downsides include noise between rooms, dated elements in some bathrooms, variable mattress comfort, and occasional Wi‑Fi or TV connectivity issues.

Related guest reviews

6

Richard

Jun 17, 2025

·

Stayed 3 nights

Close proximity to a QT was a plus. Staff very helpful and friendly. However, the mattresses were the absolute worst. Way too soft. Felt like sleeping on your brother-inlaws pull out bed.

10

Neal

Mar 26, 2024

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Stayed 1 night

We were really impressed with the room. It was one of the best sizes we have seen, it’s like a mini apartment I would recommend.

10

Rachel

Sep 13, 2025

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Stayed 1 night

Check in was super easy, room was big, clean, AC cold, just wonderful!!! Im writing this as I lay in the comfy bed watching the big TV. Pool was clean and perfect. Hotel is almost fully booked but very quiet. Big bottles of toiletries are provided for use. I’ll definitely be back.

8

Heather

Jun 23, 2025

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Stayed 3 nights

Overall a good property. Pool is small, bathrooms outdated, but overall a good stay.

6

Stephen

Nov 5, 2024

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Stayed 1 night

Everything was absolutely pleasant until we laid down on the bed. It was the hardest bed that I have ever had to sleep on. When you moved, the springs literally made noises. This is my first negative review ever. The hotel was beautiful. The staff was nice. Everything was clean. But, I found the sofa more comfortable, even with my feet hanging off.

8

Mark

Sep 7, 2024

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Stayed 2 nights

The room was clean and comfortable as usual. I couldn't get the Wi-Fi to connect and I like a hot shower and the water was not hot.

8

Shanice

Mar 8, 2024

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Stayed 1 night

My family and I enjoyed our stay, the place was clean, the breakfast was good, it’s close to a lot of shopping area and the highway. The only issue was the walls are very thin, we could hear the people in the other rooms. But i would stay here again

10

John

May 3, 2025

·

Stayed 2 nights

Rooms are huge

10

Joanne

Nov 29, 2024

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Stayed 2 nights

Very comfortable suite. Had a separate kitchen area with a microwave and 2 burner cooktop (in addition to a full size refrigerator and dishwasher). The bed was firm enough for both my husband and I. The bathroom had a full size tub/shower and was well stocked with shampoo, etc. The breakfast had a lot of options, including make your own breakfast burrito. We had our dog with us and there were several waste receptacles by the doors, so didn't have to search for somewhere to dispose of her bowel movements. Overall, a very nice stay

8

Paulo

Jun 3, 2024

·

Stayed 4 nights

The room was nice and comfortable. The Hotel advertises free Wifi but that was not the case. We were there for four nights and only had it for the first day. We were told that they were repairing it???? We also lost hot water for one day.

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Service

Staff are widely described as friendly, accommodating, and helpful, with quick check-in for many. A minority reported slow or unhelpful responses, strict check-out handling, or long waits at check-in.

Related guest reviews

8

Vee

Oct 29, 2025

·

Stayed 1 night

Clean room / bathroom - door was hard to open and extremely loud . Staff is always great and accommodating. Love the mgr Hoda and Shawn the host. Only downside to this stay was the parking lot was being reconstructed therefore we had to park at Qt and walk to the hotel on our last day . That was a bit inconvenient. Very busy area a bit loud this time . But the rooms are always comfy and super clean . Always a fav ans go to.

4

Yvette

Apr 20, 2025

·

Stayed 2 nights

Customer service is terrible. The staff is definitely not there to accommodate the guest and are to the book on check in and check out.

10

Jamie

Sep 1, 2025

·

Stayed 3 nights

The staff was absolutely amazing. So warm and welcoming and kind! 10/10 would return here!

6

Erik

Mar 17, 2025

·

Stayed 1 night

The room was fine. A little outdated but overall clean. There was a random empt basket if front of our room door when we arrived and no cleaning staff was around. We were able to just push it away, It wasn't a big deal but just a minor attention to detail. What I didn't like was the lack of front desk staff both when I arrived and when I was checking out. Both times I had to try to find someone to assist me. When someone finally came they were helpful.

2

Josiah

Apr 16, 2025

·

Stayed 1 night

I’m a Hilton member and we couldn’t get a late check out room service went knocking at our door from 9:15 am to 10:45 am to keep reminding us that checkout was at 11 in one occasion they opened the door while getting dressed overall a bad experience

10

Julie

Jul 29, 2025

·

Stayed 1 night

Staff do helpful and consolidated 2 reservations so I did not have to move rooms. I arrived late and was nervous to park in back and front desk manager came and checked on me. Really appreciated that. Good value for a hotel stay at a reasonable price!

4

Lance

Oct 17, 2023

·

Stayed 2 nights

The property is nice. The outdoor pool isn't heated and the basketball court only has one hoop. We had to wait hours after check in time to receive our room. I called 2 hours before check in time to let them know I was on my way. The ladies at the counter ignored my partner for 18 min, while they were doing nothing. They didn't acknowledge her. They kept giving us a BS reply about when the room would be ready 15 min was the magic number. We watched about 15 to 20 of those pass by. We had a few roaches in the room upon my initial inspection but I came prepared with the essential as I usually do so no complaints, besides there weren't any more room to move to. The hot breakfast was good and fresh. Overall the stay was good but the initial check in was not.

6

Nicole

Oct 18, 2025

·

Stayed 6 nights

Okay, this place is not good, and I do not recommend. That being said, I felt the staff did the most with what they have, and I super appreciate them! I would give this place 1 star if not for the staff. Doug on the night staff especially, wonderful man, went out of his way to help! There was no hot water in half the rooms and nothing you could do about it. I had to take a shower for my work event and there were no other rooms available, so I literally just had to take a cold shower after a long day of traveling. Felt bad. Anyway, Doug got me upgraded to a better room the next day that DID have hot water. Really appreciated that! The room was a bit dark and had baby ants everywhere in the bathroom, but at that point I didn’t wanna deal with trying to change rooms again. Breakfast was decent. I don’t eat that much so it had enough for me. Good variety. I wish it went a little longer than 9am, since in my time zone that’s 7am and feels way too early to eat. The lobby snacks are wayyy over priced. $6 for water! My friend got a cheese and sausage tray and it was covered in mold. Again, the staff comped her and did their best, but the place itself is dusty. I can’t say I’d stay again.

10

Julie

Apr 8, 2025

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Stayed 2 nights

Great staff, really clean suites and the breakfast was excellent. Lobby was a good place to hang out when waiting for ride share.

10

Carol

Apr 15, 2025

·

Stayed 5 nights

Excellent service. Room was spacious and clean. Very good breakfast every morning.

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Location

Convenient to major highways, gas stations, and shopping, and often noted as quiet despite proximity. A few guests found the area less walkable or busy.

Related guest reviews

10

Kuros

Jun 14, 2025

·

Stayed 9 nights

Convenient location. Easy parking and clean room.

10

Richard

Apr 8, 2024

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Stayed 2 nights

Easy to get around town from here.

10

Caroline

May 18, 2025

·

Stayed 2 nights

Nice hotel. Convenient location

10

Juan

May 26, 2025

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Stayed 1 night

Great location and gas station walking distance too

10

James

Aug 25, 2025

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Stayed 3 nights

Great location for shopping and restaurants.

10

Albert

Aug 17, 2024

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Stayed 1 night

Great hotel and perfect location for our trip with easy access to 35, 45 and 1. Off the beaten path and quiet.

10

Stephen

Sep 9, 2025

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Stayed 2 nights

Front desk and dining area staff were super friendly. Property is conveniently located by a gas station and the highway but surprisingly quiet.

10

Robin Elaine

May 26, 2025

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Stayed 6 nights

What I did not like was that it was not walking friendly but that is common to the area. There are many roads and freeways.

8

Shanice

Mar 8, 2024

·

Stayed 1 night

My family and I enjoyed our stay, the place was clean, the breakfast was good, it’s close to a lot of shopping area and the highway. The only issue was the walls are very thin, we could hear the people in the other rooms. But i would stay here again

10

Alexis

Aug 25, 2025

·

Stayed 2 nights

Great hotel to stay at if visiting Kalahari. Not far and a lot of things around area as well. Very clean and friendly

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Dining

Breakfast is often praised for being good with a solid variety, including waffles and rotating items. Some guests felt it was average or limited at times.

Related guest reviews

8

Barbara

Feb 26, 2025

·

Stayed 6 nights

Suite was convenient and had the necessities for our 6 night stay. The layout with separate bedroom made us feel at home and not at all crowded. The breakfasts were some of the best we’ve encountered in lodgings with included breakfasts. The lobby areas are clean and inviting. Staff were so friendly and helpful. This basic hotel is one of the best.

8

Erik

Oct 25, 2025

·

Stayed 5 nights

Homewood Suites was clean, quiet and comfortable, but a few hiccups. Had to ask twice for hot water in shower to be fixed (on my 2nd request I was immediately moved into a new room, took care of it but why did the 1st clerk not take care of it?). They were resurfacing the parking lot, one day they used leaf blowers which caked my rental car in dirt. Had to pay for a $6 car wash, no big deal, but really? I’d stay here again but they need to focus on the small details. I’m forgiving, but some people may not be. Breakfast…ugh it was free. Not bad but honestly McDonald’s is better. At least on day 5 they brought out the waffle maker that helped improve things. Again, it was quiet and comfortable. No major complaints. I’d come back. But I think they could do some simple things to bring it from a B- to an A.

10

Verna

Oct 5, 2025

·

Stayed 3 nights

Good Internet - room & facility was clean. Breakfast buffet was top tier! Hosts were super accommodating . Only complaint was our fridge stopped cooling .

6

William

Jul 19, 2024

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Stayed 4 nights

Overall it was ok. A few small items came up: Room was not available (not clean yet) when we arrived. The 24 hour coffee bar had no coffee the first morning. The phone in our room did not work (front desk couldn't hear me.) There was trash in the hallway and the trash can outside was over-flowing. The breakfast was not good - food not hot and bacon was tasteless.

10

Kenneth

Jun 26, 2025

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Stayed 1 night

An unusually tasty breakfast was included. Really good. Also the bed and pillows were extremely comfortable. The room was very large.

10

Heidi

Oct 27, 2025

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Stayed 2 nights

Everyone was friendly & helpful! The beds were comfortable--we slept great! Breakfast was excellent--lots of variety.

10

Abdelghani

Jun 16, 2025

·

Stayed 2 nights

Great hotel with a nice pool and free buffet breakfast. Quiet and safe! Can’t ask for more…

10

Moniqua

Jun 2, 2025

·

Stayed 1 night

The suite was great! Roomy enought for 6 to 7 people. They had a pool and basketball court. The breakfast was great too, waffles and taco bar

10

Julie

Apr 8, 2025

·

Stayed 2 nights

Great staff, really clean suites and the breakfast was excellent. Lobby was a good place to hang out when waiting for ride share.

8

Tina

May 9, 2025

·

Stayed 4 nights

Property has some recent flooding so lower level is needing some work , we requested to be moved due to mold on our bathroom ceiling . Breakfast is lacking choices .

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $218	17 $207	18 $148	19 $156
20 $114	21 $154	22 $157	23 $365	24 $169	25 $156	26 $129
27 $156	28 $200	29 $157	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $162	2 $155	3 $156
4 $113	5	6 $156	7 $194	8	9	10 $172
11 $123	12 $126	13 $190	14	15	16 $137	17 $175
18 $75	19 $124	20	21	22 $324	23	24
25 $145	26	27	28	29	30	31

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About this property

Location

Room options

Suite, 1 King Bed, Accessible (Hearing)

Suite, Accessible (Mobility & Hearing, 3X3 Shower)

Suite, 2 Queen Beds, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

Suite, 1 Bedroom

Studio, 1 King Bed, Accessible (Roll-In Shower)

Suite, 2 Bedrooms, Accessible

Suite, 2 Bedrooms

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 2 Queen Beds, Accessible (Hearing)

Guest reviews

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What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Homewood Suites by Hilton Austin/Round Rock, TX

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Prices for upcoming dates