Is parking available at the property?

Free self-parking is available on-site. However, parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 11:00 AM for a fee of approximately IDR 151250 for adults and IDR 75625 for children.

Are pets allowed at the property?

Pets are allowed, with a maximum of 2 pets (dogs and cats less than 4 lbs each). A pet deposit of IDR 500000 is required per stay, and service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 1:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

A roundtrip airport shuttle is available for a surcharge of IDR 453750 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. However, specific details on room accessibility are not provided.

Where is the property located in relation to key landmarks?

The property is located in Canggu (Berawa), just a 4-minute walk from Berawa Beach and 9 minutes by foot from Atlas Beach Fest. It is also 1.9 mi (3 km) from Batu Bolong Beach and 4.8 mi (7.7 km) from Canggu Beach.

Does the property have a swimming pool?

Yes, the property features 2 outdoor swimming pools. The pools are available seasonally and include a poolside bar. Operational hours are not specified.

What are the policies for guests staying with children?

Children are welcome at the property. One child aged 5 years or younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers free cribs upon request. Rollaway beds are available for a fee of IDR 363000 per day. Advance request for rollaway beds is recommended.

Citadines Berawa Beach Bali Resort in Tibubeneng

Average nightly price at Citadines Berawa Beach Bali Resort by month, last 12 months (USD)
Month	Average price
January	$59
February	$57
March	$55
April	$48
May	$50
June	$52
July	$52
August	$50
September	$48
October	$61
November	$61
December	$68

What guests think

Reviews of Citadines Berawa Beach Bali Resort praise its walkable location near Berawa Beach and major beach clubs, friendly staff, and modern facilities like a rooftop pool, gym, spa, and convenient water refill stations and parking.

Many guests find rooms comfortable and value good, with kitchenettes and strong Wi-Fi in some units. Recurring downsides include construction and beach club noise, thin walls, occasional musty or drain odors, and inconsistent housekeeping or maintenance (e.g., towels, pools, lifts, laundry machines). Expect a well-located stay with lively surroundings and some noise or upkeep trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Two pools (including a rooftop infinity pool), a decent gym, and a well-regarded spa stand out. Guests also value water refill stations and parking, though some noted non-working lifts, occasional pool issues, and laundry machines needing attention.

Related guest reviews

10

Darragh

Apr 27, 2025

·

Stayed 3 nights

Excellwnt stay, very modern with x2 pools available and plemty of space. Didnt have breakfast but many options within walking distance. Some construction near by disrupts the roof pool, but cant be heard in room. Would stay again for amazing closeness to Finns

8

Jedrick Daimler De Silva

Jun 8, 2025

·

Stayed 3 nights

Really nice place but not all lifts are working, and the rooms are so far, quite a bit of walk up and down

10

Kara

Nov 11, 2025

·

Stayed 2 nights

Great location, gym was cool and had everything you would need. The rooftop infinity pool is beautiful and the service in every area is 10/10. Great value

10

credit

Nov 4, 2025

·

Stayed 4 nights

Second time staying here and it's perfect. Big bonus having Filtered water in rooms and just outside rooms.

10

Tenzin

Apr 1, 2024

·

Stayed 3 nights

Met all our needs. Great staff. Can’t say much about breakfast since I was only half awake and missed the next two days. I did notice live egg and noodle station outside on the patio that no one told me about. Hotel has a secure free parking. Bike rental from that garage next door is a plus ! Wish we had stayed here longer.

10

Marius

Sep 23, 2023

·

Stayed 7 nights

Hotel ist nah am Strand, die Straße ist etwas ruhiger als die meisten Straßen in Canggu und Berawa, was sehr angenehm ist. Es hat einen schönen Infinity Pool im fünften Stock, ein gut ausgestattetes Gym und vor allen Dingen phenomenal freundliches und super aufmerksames Personal. Absolut empfehlenswert!

10

sanghun

Jan 22, 2025

·

Stayed 3 nights

우리는 짱구지역에서 4인이 머물수있는 숙소를 찾던중 방문하게 되었습니다. 서비스와 태도는 다른곳보다 친절했고. 4인 불편함 전혀없이 지내다왔습니다. 루프탑 수영장도 좋았으며 1층수영장 또한 훌륭합니다. 피트니스룸은 개선이 필요합니다. 특히 alita라는 직원의 룸관리와 서비스는 우리가족모두를 행복하게 해주었습니다. 좋은 추억 감사합니다

8

Jan

Nov 19, 2025

·

Stayed 5 nights

Das Gym, die Wasser Spender, das Personal

10

Jenny

May 2, 2025

·

Stayed 3 nights

Clean rooms, and great rooftop pool.

8

Chia Wei

Mar 7, 2025

·

Stayed 12 nights

The location is great, it’s super convenient to take grabs everywhere and the parking makes it easy for car pick up rides. There’s restaurants and grocery stores within a minute walk radius. The staff are friendly but poor communication and understanding. I called down to the restaurant, it took 3 people to order, at the end I just went down. Also it took almost 2 hours to get towels for the room, called 3 times because they didn’t replace any while cleaning. Then there was another incident with dry cleaning. I was very specific with my laundry and even written it down to make sure it was brightened but nothing was done. PS. DO NOT USE THE WASHING MACHINES. It ruined all my nice clothes, my stuff came out dirty and murky, I don’t know if it was the water or the machines but I tried multiple and they all made my clothes dark and streaks of dirt. I think overall the amenities (pool gym) and location were their best features but they can definitely work on communication and clean their washing machines.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe very clean rooms and well-kept spaces. However, recurring comments mention musty or drain odors and occasional lapses like dusty areas, dirty showers, worn towels, or missed replenishment.

Related guest reviews

8

HAJEONG

Jul 18, 2025

·

Stayed 2 nights

Hotel was in good condition, and staff are kind as well. But it was a bit dirty because it didn't clean properly. I stayed for 2 nights and I think it's uncomfortable to ring the bell on the second morning. The staff asked me if I need to clean the room and we got up because of ring the bell. Also, when I booked the room a month ago, I requested a high floor room, but I got a ground floor room and finally I got a new room. It's been two hours since I checked in.. Lastly, every morning from 8 a.m., I heard construction next to the hotel or inside hotel, so it was noisy..

6

WONG

Dec 29, 2024

·

Stayed 4 nights

Pros: -staff was very welcoming & polite -quiet area of Canggu -modern facilities -walkable to eateries Cons: -white towels were grey -sink in the kitchenette was not clean -smelly toilet -noise from the construction next door early in the morning

2

carmen bee ling

Dec 9, 2023

·

Stayed 1 night

First and last time at this hotel. Bad soundproof. Could hear motorbikes and loud music from the clubs distance away Bathroom was not cleaned properly before we checked in. Hair and mildew found in bathroom. Shower gel bottle was not refilled. When asked for it, we were given bar soap instead. And the tissue box was empty

10

Shanae

Feb 20, 2025

·

Stayed 2 nights

Good and clean hotel

10

YILMAZ

Oct 1, 2025

·

Stayed 2 nights

Clean room Great personel Great internet Parking opportunity, near the beach

10

KELCI

Aug 12, 2024

·

Stayed 2 nights

Staff was great. Clean.

10

Coretta

Oct 25, 2025

·

Stayed 1 night

The hotel was very clean

8

Dominik

Oct 14, 2024

·

Stayed 2 nights

The rooms are clean and comfortable but I think that the AC need an check because there is a terrible smell in the room like mold and drainpipe so we had to leave the balcony open for fresh air

4

Cheydene

Jul 13, 2025

·

Stayed 3 nights

The shower was so dirty

10

Anna

Oct 6, 2025

·

Stayed 3 nights

Clean room and helpful staff

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, with some offering kitchenettes and reliable Wi-Fi. Noise is a common issue due to thin walls, nearby construction, and beach clubs; a few guests also mentioned inconvenient room locations and minor in-room maintenance issues.

Related guest reviews

8

John

Apr 23, 2025

·

Stayed 3 nights

The property was great. Staying in the back building facing club Atlas was crazily loud up until at least midnight every night. My daughter had trouble falling asleep. Without family would be fine though.

6

Harini

May 5, 2024

·

Stayed 2 nights

Staff were nice, however rooms are far away from reception.

8

Aurélien

Jun 13, 2024

·

Stayed 1 night

Excellent room but the room smelled the mold. Also, bad noise isolation. We heard people and staff in the corridor from far away, and children screaming at the swimming pool at 7am (bad after a flight arrival at 4am…) We decided to not stay and move to a villa to be in a quiet atmosphere.

8

Jedrick Daimler De Silva

Jun 8, 2025

·

Stayed 3 nights

Really nice place but not all lifts are working, and the rooms are so far, quite a bit of walk up and down

10

DongUk

Sep 16, 2024

·

Stayed 3 nights

Lots of things to do nearby, staff members are kind and attentive. I would say that one of the buildings are a bit far from the lobby, but I was told that the other one is noisier. The room was slightly wet (ans opposed to dry), but after all you are in the Southeast Asia! Overall I would recommend.

10

YILMAZ

Oct 1, 2025

·

Stayed 2 nights

Clean room Great personel Great internet Parking opportunity, near the beach

6

Darlene Gayle

Sep 21, 2023

·

Stayed 4 nights

Overall I really liked clean my room looked. There was construction next door and it went on all day. It was hard to relax at the pool and all you hear is loud construction. Also the walls are very thin in the rooms. Whenever the room next door to me would move a furniture (grad chair on tile) I would hear it very loudly. Whenever you would readjust in bed, the floor would make the drag noises too and I’m sure it made the next room annoyed as well. You shouldn’t be able to hear furniture being moved. That such a flaw to this place. It would’ve been perfect but this issue made it hard to have a good night of sleep. I would never stay here again.

8

Rashika

Jan 27, 2025

·

Stayed 2 nights

Citadines is an excellent option for those looking to stay in Canggu, Bali. It’s close to a lot of the eateries and bars. Shops are at a walking distance for those that would like to indulge in some shopping during their trip. I stayed in the Executive Studio at this hotel. Everything was wonderful. The staff go to good lengths to maintain the room cleanliness. The only issues I faced was that the jet spray/health faucet had a very weak water pressure and the sink in the kitchenette had a faint stench. The hotel has been notified of the same. I hope the correct measures are taken to rectify these problems. Other than this, the hotel is amazing. The staff is incredibly helpful and cooperative.

8

Vivian

Dec 4, 2023

·

Stayed 2 nights

Near by restaurants and supermarket. We had a room with view and quiet. There were two swimming pools to chill about. Two bedrooms suited for family

10

Lina

May 10, 2024

·

Stayed 7 nights

Helt fantastiskt ställe! Hotellet var superfint, stor utbud av saker att äta från rooftop bar, café, pool bar. Vi tog aldrig del av frukosten eller roomservicen tyvärr. Rummen var rymliga och rena, supersmidigt med ett litet kök och kyl så man kunde förvara och laga lite smått på rummet. Rekommenderar starkt!

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AI-generated summary based on recent guest reviews

Service

Staff are consistently friendly, professional, and quick to help, including accommodating room changes and resolving disturbances. Some guests experienced slower responses or communication issues, and occasional policy enforcement lapses at the pool.

Related guest reviews

8

HAJEONG

Jul 18, 2025

·

Stayed 2 nights

Hotel was in good condition, and staff are kind as well. But it was a bit dirty because it didn't clean properly. I stayed for 2 nights and I think it's uncomfortable to ring the bell on the second morning. The staff asked me if I need to clean the room and we got up because of ring the bell. Also, when I booked the room a month ago, I requested a high floor room, but I got a ground floor room and finally I got a new room. It's been two hours since I checked in.. Lastly, every morning from 8 a.m., I heard construction next to the hotel or inside hotel, so it was noisy..

10

Maria

Jun 5, 2025

·

Stayed 3 nights

Fantastic Stay in Berawa, Bali We had a wonderful experience at this hotel in Berawa. From the moment we arrived, the staff at reception were incredibly professional and welcoming. Check-in was smooth and efficient, and we were even offered complimentary tea and coffee on arrival—a lovely touch. Our initial room was located on level 5 at the back of the hotel, but due to nearby construction noise, we requested a change. The staff handled this promptly and moved us to a room on the second floor in the middle section of the hotel. We really appreciated how accommodating they were. The hotel itself is spotless—our room was immaculately clean and well-maintained. A standout feature is the fresh water stations available on each floor, along with fresh, refillable water bottles provided daily. It’s a great sustainable touch. Another bonus is the location: directly opposite the hotel is a free shuttle bus that takes you around the town centre, making it super easy to get around. Overall, we couldn’t fault our stay and would have no hesitation in recommending this hotel to anyone visiting the area.

10

Kara

Nov 11, 2025

·

Stayed 2 nights

Great location, gym was cool and had everything you would need. The rooftop infinity pool is beautiful and the service in every area is 10/10. Great value

10

Shen

Jan 6, 2025

·

Stayed 9 nights

We always like to stay at Citadines. The location is perfect, allowing easy access to stores, restaurants, beach clubs and spas. The staff is very friendly and responsive

8

Helene

May 24, 2025

·

Stayed 9 nights

Very friendly and professional staff working there who always went above and beyond for anything you needed. A pleasant stay and amazing facilities.

10

Myscha

Jun 22, 2025

·

Stayed 3 nights

The disappointing lack of hot water in my room was vastly overshadowed by how amazing the staff of this hotel are. They were kind, caring, and went above and beyond. Their customer service alone makes me wish to stay again if I am ever to return to Canggu. On top of that, it is only a 4 minute walk to the beach, and a ~10-15 minute walk to the major beach clubs. The hotel itself is very pretty and well taken care of.

8

Ariane

Jul 26, 2025

·

Stayed 5 nights

Die Lage war eigentlich sehr gut, jedoch waren leider viele Baustellen Schlecht war das die Regel das man am Pool nicht rauchen darf nicht eingehalten wurde und das Personal nichts dagegen gemacht hat. Bei dem anderen Pool wurde immer morgens gestrichen und die Farbe hat sehr gestunken- dad hätte man auch zu einem anderen zeitintensiv machen können

8

Chia Wei

Mar 7, 2025

·

Stayed 12 nights

The location is great, it’s super convenient to take grabs everywhere and the parking makes it easy for car pick up rides. There’s restaurants and grocery stores within a minute walk radius. The staff are friendly but poor communication and understanding. I called down to the restaurant, it took 3 people to order, at the end I just went down. Also it took almost 2 hours to get towels for the room, called 3 times because they didn’t replace any while cleaning. Then there was another incident with dry cleaning. I was very specific with my laundry and even written it down to make sure it was brightened but nothing was done. PS. DO NOT USE THE WASHING MACHINES. It ruined all my nice clothes, my stuff came out dirty and murky, I don’t know if it was the water or the machines but I tried multiple and they all made my clothes dark and streaks of dirt. I think overall the amenities (pool gym) and location were their best features but they can definitely work on communication and clean their washing machines.

10

Michelle

Aug 1, 2024

·

Stayed 7 nights

We were very happy with your service. We appreciated being moved from the noisy side of the building. We did have some very inconsiderate noisy guests near us but once we rang reception, the issue was quickly resolved because this was at 2am. Overall a very pleasant stay and your staff are phenomenal. Thank you

10

Thao

May 12, 2024

·

Stayed 2 nights

Great service all around!

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AI-generated summary based on recent guest reviews

Location

Close to Berawa Beach, Finns and Atlas beach clubs, and various eateries; some transport options like local shuttles and bike rentals are nearby. Frequent construction in the area brings noise, and a few guests felt farther from central spots.

Related guest reviews

10

Darragh

Apr 27, 2025

·

Stayed 3 nights

Excellwnt stay, very modern with x2 pools available and plemty of space. Didnt have breakfast but many options within walking distance. Some construction near by disrupts the roof pool, but cant be heard in room. Would stay again for amazing closeness to Finns

8

John

Apr 23, 2025

·

Stayed 3 nights

The property was great. Staying in the back building facing club Atlas was crazily loud up until at least midnight every night. My daughter had trouble falling asleep. Without family would be fine though.

10

Brendan

Mar 21, 2024

·

Stayed 4 nights

Excellent hotel in the best location

10

Kara

Nov 11, 2025

·

Stayed 2 nights

Great location, gym was cool and had everything you would need. The rooftop infinity pool is beautiful and the service in every area is 10/10. Great value

10

Tommy

Sep 20, 2024

·

Stayed 1 night

Very conveniently located. Shuttle that stops and makes loops to main points. Excellent service.

8

Stephanie

Jun 21, 2024

·

Stayed 4 nights

Nice property, the room was nice, staff were amazing. There is not a lot around the area, also not close to the main part of Canguu if that’s where you want to be. Overall a nice stay and very friendly staff. I would recommend this property.

10

Myscha

Jun 22, 2025

·

Stayed 3 nights

The disappointing lack of hot water in my room was vastly overshadowed by how amazing the staff of this hotel are. They were kind, caring, and went above and beyond. Their customer service alone makes me wish to stay again if I am ever to return to Canggu. On top of that, it is only a 4 minute walk to the beach, and a ~10-15 minute walk to the major beach clubs. The hotel itself is very pretty and well taken care of.

10

Shen

Jul 13, 2024

·

Stayed 3 nights

Located in one of the best parts of Bali, not to mention Canggu, the hotel has great facilities and is just a short walk from restaurants and two of the best beach clubs in Bali - Finn’s and Atlas. Services are excellent and the entire staff exceptionally helpful & friendly. Two pools and good value

8

Rabiye

May 23, 2025

·

Stayed 2 nights

Tolles Hotel, sehr sauber, schöne Zimmer, wunderschöne Pools! Die Lage ist gut, man kommt mit dem Roller problemlos überall hin. Der Rooftop Pool hat es in sich, wunderschöne Aussicht und auch immer sauber. Lediglich die große Baustelle direkt vor dem Hotel ist etwas lästig, da sehr früh schon gearbeitet wird.

8

Lorenz

May 10, 2025

·

Stayed 3 nights

Close to the beach

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for variety, and the rooftop restaurant/bar is popular for views and decent meals. A few reports mention average food or temporary menu item shortages.

Related guest reviews

8

HAJER

Feb 19, 2026

·

Stayed 4 nights

Très bonne localisation, super Hotel, personne très serviables et très gentilles chambre confortable. Le seul bémol, ça sentait l’humidité dans la chambre mais comme un peu partout à Bali le petit déjeuner est exceptionnel très varié et surtout vous avez au lobby du café délicieux et de l’eau citronnée à volonté toute la journée jusqu’en début de soirée, si je reviens à Bali ce sera dans cet hotel

10

Mathew

Jun 3, 2024

·

Stayed 3 nights

For the price the studio apartments were fantastic and well priced. Eating dinner and swimming on the Sky pool was fantastic with the best sunset views. The music and sport options in the below cafe. Simple is best and they nailed it.

10

Darryl

Sep 7, 2024

·

Stayed 3 nights

Very nice and clean, felt very safe. Great pools and food and drink options.

10

Tenzin

Apr 1, 2024

·

Stayed 3 nights

Met all our needs. Great staff. Can’t say much about breakfast since I was only half awake and missed the next two days. I did notice live egg and noodle station outside on the patio that no one told me about. Hotel has a secure free parking. Bike rental from that garage next door is a plus ! Wish we had stayed here longer.

8

Ratna

Oct 15, 2024

·

Stayed 4 nights

The hotel workers are very friendly Over roll inside the hotel are dusty Breakfast is decent but swim pool not so clean. People using the pool for Baptists We saw them doing it lol

10

Brian

Aug 15, 2025

·

Stayed 1 night

Good location and nice rooms with ample breakfast options

4

chelsea

Jul 31, 2023

·

Stayed 2 nights

Very thin walls, no bottled water, out of any bottled water or ginger ale drinks at the restaurant/room service, out of food menu items, dirty stained sheets/blankets/towels.

10

Sebastian

Nov 10, 2024

·

Stayed 6 nights

Really enjoyed my stay at Citadines. The hotel is just a stone throw from the Berawa Beach. They have a wonderful roof terrace with the best view you can get in Canggu. They also serve excellent food and entertainment at the rooftop where there also an infinity pool. Highly recommend!

10

danielle

May 20, 2025

·

Stayed 4 nights

I had a great stay here! I’m a solo female traveler and felt safe. There is constructions going on tho around the hotel but it didn’t really affect my stay. The views from the pool on the upper deck was nice. The restaurant food here was alright.

10

Lina

May 10, 2024

·

Stayed 7 nights

Helt fantastiskt ställe! Hotellet var superfint, stor utbud av saker att äta från rooftop bar, café, pool bar. Vi tog aldrig del av frukosten eller roomservicen tyvärr. Rummen var rymliga och rena, supersmidigt med ett litet kök och kyl så man kunde förvara och laga lite smått på rummet. Rekommenderar starkt!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $66	17 $46
18 $44	19 $44	20 $44	21 $45	22 $45	23 $45	24 $45
25 $45	26 $45	27 $45	28 $45	29 $45	30 $45	31 $45

Su	Mo	Tu	We	Th	Fr	Sa
1 $45	2 $45	3 $45	4 $45	5 $45	6 $45	7 $45
8 $45	9 $45	10 $45	11 $44	12 $45	13 $45	14 $45
15 $45	16 $45	17 $45	18 $45	19 $45	20 $45	21 $45
22 $45	23 $45	24 $45	25 $45	26 $44	27 $45	28 $45
29 $45	30 $45

Citadines Berawa Beach Bali Resort

Prices for Citadines Berawa Beach Bali Resort

Monthly average prices

About this property

Location

Room options

Deluxe Suite

Premier Room, 1 Bedroom

Executive Room, 2 Bedrooms

Premier Studio

Executive Twin Room (Studio)

Executive Studio

Premier Room, 2 Bedrooms

Studio

Executive Suite

Guest reviews of Citadines Berawa Beach Bali Resort

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Citadines Berawa Beach Bali Resort

Considering this hotel for your Tibubeneng trip?

Prices for upcoming dates

Business details