This is our 4th year staying at Colony Reef Club and while I absolutely recommend staying at CRC (beautiful grounds, perfect for families, great location, food trucks, etc) I can't say that I would recommend this particular unit. The ground floor location is nice and close to the pool and the unit is well stocked but that's about where it ends for us. As soon as we walked in the door, a very musty smell immediately hit us in the face. When the fan in the master bathroom was on (auto with light) there was a sewage smell that lasted for hours. It was so overwhelming that we were in the front office the next morning to see if they had any other units available. My husband noticed that there were water bubbles behind the wall in the master bath and mold on the ceiling. We contacted the property manager, Paula, asking for her to call us. We received a text later that maintenance was on the way and that the bathroom was fine the day before. Maintenance came, discovered the toilet above our unit was leaking. Plumbers came, fixed the toilet above us. The smell was a little better but did not completely go away. I understand things happen, especially at popular condos such as CRC that stay busy year-round, but we didn't receive any follow up communication from the property manager which I thought was a little odd. We spent as much time out of the unit as possible, only to sleep and shower. We had to re-wash all of our clothes when we got home because they smelled so bad from this unit. Beach is beautiful, highly recommended Colony Reef Club, just not this unit.
This is our 4th year staying at Colony Reef Club and while I absolutely recommend staying at CRC (beautiful grounds, perfect for families, great location, food trucks, etc) I can't say that I would recommend this particular unit. The ground floor location is nice and close to the pool and the unit is well stocked but that's about where it ends for us. As soon as we walked in the door, a very musty smell immediately hit us in the face. When the fan in the master bathroom was on (auto with light) there was a sewage smell that lasted for hours. It was so overwhelming that we were in the front office the next morning to see if they had any other units available. My husband noticed that there were water bubbles behind the wall in the master bath and mold on the ceiling. We contacted the property manager, Paula, asking for her to call us. We received a text later that maintenance was on the way and that the bathroom was fine the day before. Maintenance came, discovered the toilet above our unit was leaking. Plumbers came, fixed the toilet above us. The smell was a little better but did not completely go away. I understand things happen, especially at popular condos such as CRC that stay busy year-round, but we didn't receive any follow up communication from the property manager which I thought was a little odd. We spent as much time out of the unit as possible, only to sleep and shower. We had to re-wash all of our clothes when we got home because they smelled so bad from this unit. Beach is beautiful, highly recommended Colony Reef Club, just not this unit.