Secrets Riviera Cancún Resort & Spa - Adults Only - All inclusive
492 $US
/nuit
Moyenne pour novembre
Prix pour Secrets Riviera Cancún Resort & Spa - Adults Only - All inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
492 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Secrets Riviera Cancún Resort & Spa - Adults Only - All inclusive, les prix par nuit s'élèvent en moyenne à 324 $US pendant le mois le moins cher (août) et à 573 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 549 $US |
| février | 573 $US |
| mars | 508 $US |
| avril | 499 $US |
| mai | 419 $US |
| juin | 367 $US |
| juillet | 365 $US |
| août | 324 $US |
| septembre | 336 $US |
| octobre | 393 $US |
| novembre | 492 $US |
| décembre | 495 $US |
J
F
M
A
M
J
J
A
S
O
nov. · 492 $US
N
D
Le plus cher : février (env. 573 $US)
Le moins cher : août (env. 324 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Après une longue journée passée sur la plage privée, profitez des nombreuses...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Après une longue journée passée sur la plage privée, profitez des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine extérieure et un bain à remous.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Un parking avec voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Vous profiterez de repas savoureux au restaurant de Secrets Riviera Cancún All Preferred - Adults Only - All inclusive qui dispose également d'un snack bar/épicerie fine où vous pourrez faire vos achats. Si vous avez envie de vous détendre devant un petit verre, pas de panique, l'hébergement abrite un bar / salon et un bar à la plage. Un petit déjeuner préparé à la commande gratuit est servi tous les jours de 07 h 00 à 11 h 30.
Chambres
Les 164 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les salles de bain comprennent une douche, des articles de toilette de luxe et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
En choisissant Secrets Riviera Cancún All Preferred - Adults Only - All inclusive à Puerto Morelos, vous profiterez d'un agréable séjour à moins de 15 minutes en voiture de Plage de Puerto Morelos et Parc national marin d'Arrecife de Puerto Morelos.
À proximité
Baye Petempich(0.1 miles)
Parc national marin d'Arrecife de Puerto Morelos(0.1 miles)
Plage de Puerto Morelos(1.9 miles)
Spa de la Jungle(6.8 miles)
Monument Ruta de los Cenotes(6.8 miles)
Jardin botanique Dr. Alfredo Barrera Marín(7 miles)
Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc(7.4 miles)
Sanctuaire Santuario de la Esperanza et capsule temporelle(7.4 miles)
Place de Puerto Morelos(7.7 miles)
Église catholique San Jose(7.7 miles)
Phare Incliné(7.7 miles)
Coopérative des Artistes de Puerto Morelos(7.8 miles)
Grand Outlet Riviera Maya(7.9 miles)
Plage Ojo de Agua(8 miles)
Parc à thème Xoximilco(8.5 miles)
Aéroport international de Cancún (CUN)(12.7 miles)
Aéroport international Cozumel (CZM)(46.1 miles)
Aéroport international de Tulum (TQO)(90.3 miles)
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Service de voiturier
Emplacement
Bahia Petempich, Puerto Morelos, Quintana Roo, Mexique
Baye Petempich (0.1 miles)
Parc national marin d'Arrecife de Puerto Morelos (0.1 miles)
Plage de Puerto Morelos (1.9 miles)
Spa de la Jungle (6.8 miles)
Monument Ruta de los Cenotes (6.8 miles)
Jardin botanique Dr. Alfredo Barrera Marín (7 miles)
Options de chambre
6
Preferred Club Junior Suite Swimout Ocean Front King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
538 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Preferred Club Junior Suite Tropical View King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
538 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
8
Preferred Club Master Suite Ocean View King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1076 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Preferred Club Junior Suite Swimout Ocean Front Double
Détails de la chambre
1 Lit Double Standard
Couchages 3
538 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
8
Preferred Club Master Suite Ocean Front King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1076 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Preferred Club Junior Suite Swimout Tropical View King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
538 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Preferred Club Junior Suite Ocean View King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
538 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Preferred Club Junior Suite Ocean Front King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
538 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Preferred Club Junior Suite Ocean View Double
Détails de la chambre
1 Lit Double Standard
Couchages 3
538 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
7
Preferred Club Master Suite Swim Out Tropical View King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1076 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Preferred Club Junior Suite Ocean Front Double
Détails de la chambre
1 Lit Double Standard
Couchages 3
538 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
8
Preferred Club Master Suite Swim Out Ocean Front King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1076 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Preferred Club Junior Suite Swimout Tropical View Double
Détails de la chambre
1 Lit Double Standard
Couchages 3
538 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Secrets Riviera Cancún Resort & Spa - Adults Only - All inclusive
9.6
Exceptionnel
Basé sur 506 avis vérifiés
Qui séjourne ici ?
Affaires
1%
Couples
83%
Familles
6%
Groupes
7%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Secrets Riviera Cancún Resort & Spa - Adults Only - Tout compris, les clients soulignent la gentillesse du personnel et l'état bien entretenu du complexe, qui propose différentes ambiances au bord de ses nombreuses piscines et un accès à Breathless. Le principal inconvénient est une plage souvent envahie par les algues, rendant la baignade difficile.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Secrets Riviera Cancún Resort & Spa - Adults Only - Tout compris, les clients soulignent la gentillesse du personnel et l'état bien entretenu du complexe, qui propose différentes ambiances au bord de ses nombreuses piscines et un accès à Breathless. Le principal inconvénient est une plage souvent envahie par les algues, rendant la baignade difficile.
Les chambres sont souvent spacieuses et élégantes, avec des options populaires avec accès direct à la piscine et de belles vues. Cependant, certains clients signalent des nuisances sonores, des matelas usés, une humidité occasionnelle ou des problèmes de climatisation, ainsi que des retards à l'enregistrement. Les animations et le spa sont très appréciés, tandis que les commentaires sur les restaurants sont mitigés : Rosewater et le hibachi reçoivent des éloges, mais certains signalent des fermetures de restaurants, de longues attentes, des portions restreintes ou des plats fades, des boissons diluées, une disponibilité variable des boissons haut de gamme, ainsi que des sollicitations insistantes pour des « visites du complexe » et un service en chambre lent. Attendez-vous à un séjour tout compris raffiné pour adultes, avec un choix d'ambiances de piscine animées ou détendues, mettant davantage l'accent sur le service et les équipements que sur le temps passé à la plage.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les piscines bien entretenues offrent des ambiances variées, allant du calme à l'animation, avec un accès aux installations de Breathless (restaurants, piscines, discothèque) et un spa fréquemment salué. La plage est souvent envahie par les algues et les conditions de baignade sont mauvaises ; le choix des boissons proposées au bar peut varier.
Avis de voyageur à ce sujet
10
Kayla
10 déc. 2023
·
A séjourné 7 nuits
We just got back from a week at Secrets. Love that you can have your choice from quiet to mid party to loud and fist bumpin in one resort. The food was all great. We ate all of our breakfasts and a couple suppers at Rosewood. Love the brick oven pizzas at the swing bar by the beach! Burgers were good by the pool. Hibachi was our favorite. The service was all top notch. Alejandro and Hugo at the Sports bar were the BEST. They took great care of us and were the extra cherry on top. The Sports Bar has any sport you can dream of. We loved watching all the Sunday football in the pool. We didn’t spend any time at the beach. The beach itself is pretty small, but the water is murky and yucky. However, if you are more of a pool vibe person, you will be just fine. Overall, we would come back in a heartbeat.
We just got back from a week at Secrets. Love that you can have your choice from quiet to mid party to loud and fist bumpin in one resort. The food was all great. We ate all of our breakfasts and a couple suppers at Rosewood. Love the brick oven pizzas at the swing bar by the beach! Burgers were good by the pool. Hibachi was our favorite. The service was all top notch. Alejandro and Hugo at the Sports bar were the BEST. They took great care of us and were the extra cherry on top. The Sports Bar has any sport you can dream of. We loved watching all the Sunday football in the pool. We didn’t spend any time at the beach. The beach itself is pretty small, but the water is murky and yucky. However, if you are more of a pool vibe person, you will be just fine. Overall, we would come back in a heartbeat.
10
Sahand
25 sept. 2025
·
A séjourné 5 nuits
Friendly and helpful staff. Great parties and entertainment all day long.
Friendly and helpful staff. Great parties and entertainment all day long.
10
Quanika
2 oct. 2025
·
A séjourné 5 nuits
Stayed in a swim out that was nice and spacious. It was located by a bar so the waiters would bring drinks. This resort is close to Breathless so you have access to their restaurants which gives plenty of options to choose from. The walking distance is decent. There were things going on each day. There’s also a nightclub. I would definitely recommend this resort.
Stayed in a swim out that was nice and spacious. It was located by a bar so the waiters would bring drinks. This resort is close to Breathless so you have access to their restaurants which gives plenty of options to choose from. The walking distance is decent. There were things going on each day. There’s also a nightclub. I would definitely recommend this resort.
8
Paul
12 mai 2023
·
A séjourné 5 nuits
Come here to sleep by the pool or to read a book. Very quiet resort. Had access to Breathless side where much more activities and better vibe around the pool. Restaurants and drinks ok. Service was 5 stars most everywhere both sides. Beach was unswimmable and smelly due to sargassum. DO NOT come here looking with crystal clear blue waters. Had a great vacation, met lots of fun interesting people. Would have preferred more entertainment staff, only 3, and more activities.
Come here to sleep by the pool or to read a book. Very quiet resort. Had access to Breathless side where much more activities and better vibe around the pool. Restaurants and drinks ok. Service was 5 stars most everywhere both sides. Beach was unswimmable and smelly due to sargassum. DO NOT come here looking with crystal clear blue waters. Had a great vacation, met lots of fun interesting people. Would have preferred more entertainment staff, only 3, and more activities.
10
Aurélie
14 juin 2025
·
A séjourné 7 nuits
Nous étions du côté tranquille de l’hôtel (Secrets) et c’était parfait pour nous. Les employés sont vraiment exceptionnels et nous avons particulièrement adoré Luis aux activités et Luis au bar du Prefered Club. On a eu un petit soucis avec l’application les 2 premiers jours, mais ça c’est bien réglé par la suite et ils ont nous ont même offert une compensation pour le désagrément. Nous avons également droit à 1h de spa par séjour, mais le plus agréable c’est que ça se termine par un petit massage (inclus). Côté nourriture, rien de négatif. Je conseil grandement le restaurant français (Coquette) et sa soupe à l’oignon. Un pur délice. Nous prenions la plupart de nos repas au Rosewater, disponible seulement au Secrets. Le menu est varié et les employés sont encore une fois aux petits soins. Les spectacles le soir sont très bien. Il manque un peu de chaises longues et de parasols pour le nombre de vacanciers. On reviendra pour nos 20 ans de mariage! Merci! Aurélie et David
Nous étions du côté tranquille de l’hôtel (Secrets) et c’était parfait pour nous. Les employés sont vraiment exceptionnels et nous avons particulièrement adoré Luis aux activités et Luis au bar du Prefered Club. On a eu un petit soucis avec l’application les 2 premiers jours, mais ça c’est bien réglé par la suite et ils ont nous ont même offert une compensation pour le désagrément. Nous avons également droit à 1h de spa par séjour, mais le plus agréable c’est que ça se termine par un petit massage (inclus). Côté nourriture, rien de négatif. Je conseil grandement le restaurant français (Coquette) et sa soupe à l’oignon. Un pur délice. Nous prenions la plupart de nos repas au Rosewater, disponible seulement au Secrets. Le menu est varié et les employés sont encore une fois aux petits soins. Les spectacles le soir sont très bien. Il manque un peu de chaises longues et de parasols pour le nombre de vacanciers. On reviendra pour nos 20 ans de mariage! Merci! Aurélie et David
10
TURA
12 août 2025
·
A séjourné 3 nuits
This resort is very nice if you're looking for some relaxation... the hydrotherapy experience was AMAZING and the swim out suite was EVERYTHING.
This resort is very nice if you're looking for some relaxation... the hydrotherapy experience was AMAZING and the swim out suite was EVERYTHING.
6
Junil
29 mai 2024
·
A séjourné 4 nuits
It\'s like they\'ve never had an entire team meeting... so everyone is on the same page... The staff was nice, the room was beautiful and all but 1. If you are planning to get married here dont the months of April-Sep because the seaweed is horrible. You can smell it. 2. They SAY they are a dog friendly resort. But they are not. You can\'t leave the dog alone in the room and they tell you, that you can eat at the outdoor restaurants. But non of the restaurants will let you eat OUTDOORS with the dog. Make it make sense. 3. They dont allow you to workout unless you have sneakers in the gym. I\'m a minimalistic packer, taking sneakers to place like this isn\'t necessary. Just have people sign a waiver because not being able to work out was a bummer. 4. When we checked out, we had to go back and get some "check out" paper. Why didn\'t we just get it the moment we checked out the 1st time? 5. The only snack by the pool is pizza... more options would of been great. The staff was friendly and help full but nobody is on the same page. I would never go back.
It\'s like they\'ve never had an entire team meeting... so everyone is on the same page... The staff was nice, the room was beautiful and all but 1. If you are planning to get married here dont the months of April-Sep because the seaweed is horrible. You can smell it. 2. They SAY they are a dog friendly resort. But they are not. You can\'t leave the dog alone in the room and they tell you, that you can eat at the outdoor restaurants. But non of the restaurants will let you eat OUTDOORS with the dog. Make it make sense. 3. They dont allow you to workout unless you have sneakers in the gym. I\'m a minimalistic packer, taking sneakers to place like this isn\'t necessary. Just have people sign a waiver because not being able to work out was a bummer. 4. When we checked out, we had to go back and get some "check out" paper. Why didn\'t we just get it the moment we checked out the 1st time? 5. The only snack by the pool is pizza... more options would of been great. The staff was friendly and help full but nobody is on the same page. I would never go back.
10
JOSE ORLANDO
5 nov. 2024
·
A séjourné 4 nuits
The entertainment team was amazing. Andres was all day energetic.
The entertainment team was amazing. Andres was all day energetic.
8
Timika
2 oct. 2025
·
A séjourné 4 nuits
My husband and I stayed at Secrets Riviera Cancún All Preferred - Adults Only - All Inclusive, and overall, it was a wonderful experience. The resort itself is beautiful and very well maintained. I loved the different vibes of the pools — we started at the quiet pool, ended up at the lively pool on Saturday during the all-day party (SO much fun), and then enjoyed the middle pool on Sunday for the football games. The food was decent, though I’ll admit we didn’t fully explore all of the dining options available. Our room was romantic and comfortable — I never wanted to get out of the shower! We also had a hot tub on our balcony, which unfortunately we didn’t get a chance to use because we spent most of our time relaxing at the pools. We also took full advantage of the spa, which was an excellent experience. The only real negative of our trip was the “resort tour” they promote. It’s positioned as a quick, no-obligation, two-hour experience where you get to see one of their new properties and receive resort credits. Since it was a rainy day, we figured why not. The property we visited, Secrets Moxché, was stunning and honestly blew me away. But the experience quickly shifted into a hard sales pitch. Despite making it clear we weren’t interested in purchasing, we were passed from one rep to another, each offering new “deals.” What was supposed to be two hours dragged into nearly five. By the end, our sales rep became extremely rude and even accused my husband of lying about our
My husband and I stayed at Secrets Riviera Cancún All Preferred - Adults Only - All Inclusive, and overall, it was a wonderful experience. The resort itself is beautiful and very well maintained. I loved the different vibes of the pools — we started at the quiet pool, ended up at the lively pool on Saturday during the all-day party (SO much fun), and then enjoyed the middle pool on Sunday for the football games. The food was decent, though I’ll admit we didn’t fully explore all of the dining options available. Our room was romantic and comfortable — I never wanted to get out of the shower! We also had a hot tub on our balcony, which unfortunately we didn’t get a chance to use because we spent most of our time relaxing at the pools. We also took full advantage of the spa, which was an excellent experience. The only real negative of our trip was the “resort tour” they promote. It’s positioned as a quick, no-obligation, two-hour experience where you get to see one of their new properties and receive resort credits. Since it was a rainy day, we figured why not. The property we visited, Secrets Moxché, was stunning and honestly blew me away. But the experience quickly shifted into a hard sales pitch. Despite making it clear we weren’t interested in purchasing, we were passed from one rep to another, each offering new “deals.” What was supposed to be two hours dragged into nearly five. By the end, our sales rep became extremely rude and even accused my husband of lying about our
8
Anna
16 mai 2024
·
A séjourné 5 nuits
A ton of seaweed on the beach which stretched the entirety of property making it impossible to get into ocean.
A ton of seaweed on the beach which stretched the entirety of property making it impossible to get into ocean.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres et les espaces communs sont généralement très propres et le service de ménage est souvent salué. Quelques commentaires font état de zones humides ou glissantes, ou de problèmes occasionnels de propreté dans les chambres.
Avis de voyageur à ce sujet
10
Makeda
25 juil. 2025
·
A séjourné 5 nuits
Property was clean and well-kept. House keepers did an amazing job cleaning. I went out after dinner and came back to a clean room with bed remade and towels/washcloths restocked. Only 1 restaurant on the secrets side that was really good for breakfast lunch and dinner. However, you would have to go on the breathless side for other restaurants and entertainment. Secrets is for sure, the relaxing side, but you get the best of both worlds
Property was clean and well-kept. House keepers did an amazing job cleaning. I went out after dinner and came back to a clean room with bed remade and towels/washcloths restocked. Only 1 restaurant on the secrets side that was really good for breakfast lunch and dinner. However, you would have to go on the breathless side for other restaurants and entertainment. Secrets is for sure, the relaxing side, but you get the best of both worlds
10
Jaritza
23 sept. 2025
·
A séjourné 3 nuits
Safe, clean, luxurious, not booking anywhere thats not Hyatt Secrets
Safe, clean, luxurious, not booking anywhere thats not Hyatt Secrets
6
Nagela
18 févr. 2025
·
A séjourné 3 nuits
It should be clearer that this facility is a shared resort with Breathless. Rooms were not cleaned well. The food portions were small. Room service ordered but never came. Some of the workers were very nice and warm. My friends and I enjoyed the open game space with the bar that is available on the breathless side of the property.
It should be clearer that this facility is a shared resort with Breathless. Rooms were not cleaned well. The food portions were small. Room service ordered but never came. Some of the workers were very nice and warm. My friends and I enjoyed the open game space with the bar that is available on the breathless side of the property.
8
Scott
20 nov. 2025
·
A séjourné 4 nuits
Clean room and amazing staff
Clean room and amazing staff
10
Maciej
14 mars 2025
·
A séjourné 7 nuits
Ramirez & Samuel are the best at making this property so amazing! Irma at checkin was so helpful and attentive. Jesus at the Secrets bar not only made the best drinks but also felt like family. These people go above and beyond everytime I visit, the facilities are always clean and staff is always so welcoming. Food is great and drinks are delicious (staff is trained to not over serve you). If you prefer to party stay at Breathless side if you prefer to relax stay at Secrets and if you love both still stay at Secrets because you get access to both. Thanks to everyone at the resort for again making the best experience possible!
Ramirez & Samuel are the best at making this property so amazing! Irma at checkin was so helpful and attentive. Jesus at the Secrets bar not only made the best drinks but also felt like family. These people go above and beyond everytime I visit, the facilities are always clean and staff is always so welcoming. Food is great and drinks are delicious (staff is trained to not over serve you). If you prefer to party stay at Breathless side if you prefer to relax stay at Secrets and if you love both still stay at Secrets because you get access to both. Thanks to everyone at the resort for again making the best experience possible!
8
Tamera
14 juin 2024
·
A séjourné 3 nuits
The property is very damp and slippery please be careful. However, the staff were friendly and professional. I would encourage everyone to try the hydrotherapy at the Spa.
The property is very damp and slippery please be careful. However, the staff were friendly and professional. I would encourage everyone to try the hydrotherapy at the Spa.
10
THOMAS
10 sept. 2024
·
A séjourné 4 nuits
Great property! The bar in the check-in lobby made amazing drinks and always had great bartenders with friendly smiles. Everything was super clean, and all the staff was great.
Great property! The bar in the check-in lobby made amazing drinks and always had great bartenders with friendly smiles. Everything was super clean, and all the staff was great.
2
LAURA ALEJANDRA
25 juin 2024
·
A séjourné 2 nuits
The property feels old and dirty. The moisture almost made me slip while walking. I stayed here years ago and realized this was the same terrible property. I will never stay here again. It's not worth the five-star rating it has.!
The property feels old and dirty. The moisture almost made me slip while walking. I stayed here years ago and realized this was the same terrible property. I will never stay here again. It's not worth the five-star rating it has.!
8
Stevanne Latoya
20 nov. 2025
·
A séjourné 5 nuits
Room was clean Staff was friendly
Room was clean Staff was friendly
10
Norman Lee
29 déc. 2024
·
A séjourné 4 nuits
This is a pretty nice mid-level resort. I enjoyed the level of service, how clean things were and just the general vibe. My favorite part was being able to walk to the Breathless side of the resort for more of a party vibe if I wanted.
This is a pretty nice mid-level resort. I enjoyed the level of service, how clean things were and just the general vibe. My favorite part was being able to walk to the Breathless side of the resort for more of a party vibe if I wanted.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Beaucoup trouvent les chambres spacieuses et modernes, avec des suites populaires avec accès direct à la piscine et des vues attrayantes. Certains signalent des nuisances sonores, des matelas usés, des problèmes occasionnels de climatisation ou d'humidité, ainsi qu'une connexion Wi-Fi inégale dans les chambres.
Avis de voyageur à ce sujet
10
Macie
17 août 2025
·
A séjourné 3 nuits
The resort was beautiful! Its about a 20 minute ride from the Cancun airport which isnt bad but its secluded! So if your looking be near clubs i wouldnt recommend! The rooms are amazing showers in the middle of the room and jacuzzi tubs on the balconys! The food was okay! Drinks amazing and the service! They also offer swim out rooms! The hibachi restaurant was the best, but thats the only restaurant you have to make reservations for! All in all definitely a 10/10 stay! And you have access to the breathless resort as well so 3 different pool options with swim up bars and a dj!
The resort was beautiful! Its about a 20 minute ride from the Cancun airport which isnt bad but its secluded! So if your looking be near clubs i wouldnt recommend! The rooms are amazing showers in the middle of the room and jacuzzi tubs on the balconys! The food was okay! Drinks amazing and the service! They also offer swim out rooms! The hibachi restaurant was the best, but thats the only restaurant you have to make reservations for! All in all definitely a 10/10 stay! And you have access to the breathless resort as well so 3 different pool options with swim up bars and a dj!
10
Faazil
23 mai 2023
·
A séjourné 3 nuits
Excellent resort rooms are amazing food was good pool amazing. Staff were so friendly and helpful. Wifi was a little weak in the room not a big deal at all. Highly recommend. Second secrets resort ive stayed at does not disappoint.
Excellent resort rooms are amazing food was good pool amazing. Staff were so friendly and helpful. Wifi was a little weak in the room not a big deal at all. Highly recommend. Second secrets resort ive stayed at does not disappoint.
10
Bradd
12 sept. 2025
·
A séjourné 4 nuits
Awesome! Swimout room is a must! Will return!
Awesome! Swimout room is a must! Will return!
10
Quanika
2 oct. 2025
·
A séjourné 5 nuits
Stayed in a swim out that was nice and spacious. It was located by a bar so the waiters would bring drinks. This resort is close to Breathless so you have access to their restaurants which gives plenty of options to choose from. The walking distance is decent. There were things going on each day. There’s also a nightclub. I would definitely recommend this resort.
Stayed in a swim out that was nice and spacious. It was located by a bar so the waiters would bring drinks. This resort is close to Breathless so you have access to their restaurants which gives plenty of options to choose from. The walking distance is decent. There were things going on each day. There’s also a nightclub. I would definitely recommend this resort.
10
Paul
20 août 2025
·
A séjourné 5 nuits
I took my wife here for our anniversary/her birthday trip and it was our first experience at an all inclusive. TL;DR This place is a DREAM! The resort has amazing layout and has something for everyone based on what your taste is. It was a perfect fit for us because we’re folks who enjoy the peace and quiet but like having the option of going to the party. The Swimout Oceanview Junior Suite and (and the master suite) are absolutely worth it as they always seem to remain a nice cool temperature. That way you can retreat to them if the larger pools get too crowded or too warm in the Mexico heat, Most of all the service above what truly makes this place feel like your own personal heaven. They make sure to remember your name and always treat you like family if you treat them well. A special shoutout to Nidel, Luis, Jacob, Roger, and Brian for their excellence service and making us feel like we never wanted to leave. I see a lot of folks complain about the beach and I can understand because other resorts have those turquoise blue waters you look for in your vacation spot but it turned out that this year was a terrible year for sargassum (look it up and get familiar with it. You’ll be upset if your beach vacation is ruined by it) and Secrets has a barrier to protect its beaches from it. It’s not a perfect solution as some still gets through but it’s nothing compared to what has slammed other resorts in the area, and it’s well maintained. Enjoy your stay! We sure did!
I took my wife here for our anniversary/her birthday trip and it was our first experience at an all inclusive. TL;DR This place is a DREAM! The resort has amazing layout and has something for everyone based on what your taste is. It was a perfect fit for us because we’re folks who enjoy the peace and quiet but like having the option of going to the party. The Swimout Oceanview Junior Suite and (and the master suite) are absolutely worth it as they always seem to remain a nice cool temperature. That way you can retreat to them if the larger pools get too crowded or too warm in the Mexico heat, Most of all the service above what truly makes this place feel like your own personal heaven. They make sure to remember your name and always treat you like family if you treat them well. A special shoutout to Nidel, Luis, Jacob, Roger, and Brian for their excellence service and making us feel like we never wanted to leave. I see a lot of folks complain about the beach and I can understand because other resorts have those turquoise blue waters you look for in your vacation spot but it turned out that this year was a terrible year for sargassum (look it up and get familiar with it. You’ll be upset if your beach vacation is ruined by it) and Secrets has a barrier to protect its beaches from it. It’s not a perfect solution as some still gets through but it’s nothing compared to what has slammed other resorts in the area, and it’s well maintained. Enjoy your stay! We sure did!
8
Sarah E
26 déc. 2024
·
A séjourné 5 nuits
Everything was amazing except the bed. The mattress was horrendous
Everything was amazing except the bed. The mattress was horrendous
10
Rochelle
25 mai 2025
·
A séjourné 5 nuits
We loved our time at the resort. The check in process was easy and the property is beautiful. Most of the employees were very friendly and eager to meet our every desire. We were lucky enough to be offered a free upgrade. We were in a king suite with a swim out. Our butler introduced himself to us right after check in. We were told that he would be in touch frequently to see what he could do for us. He asked about all of our favorites for the mini bar. We never heard from a butler the whole time we were there. We finally reached out to him on the 2nd day we were there and asked for a few things for our mini bar. And we never heard from him again for the rest of our stay. If we had actually paid for this upgrade I would be very disappointed. The breakfast buffet was really good! There were so many options! The resort was in excellent condition. There are just a couple things that may need some updating. The mattress was very worn and sunken in and the bath towels were very rough. They might need to be replaced soon. Overall our visit was awesome and we really enjoyed relaxing here for a week.
We loved our time at the resort. The check in process was easy and the property is beautiful. Most of the employees were very friendly and eager to meet our every desire. We were lucky enough to be offered a free upgrade. We were in a king suite with a swim out. Our butler introduced himself to us right after check in. We were told that he would be in touch frequently to see what he could do for us. He asked about all of our favorites for the mini bar. We never heard from a butler the whole time we were there. We finally reached out to him on the 2nd day we were there and asked for a few things for our mini bar. And we never heard from him again for the rest of our stay. If we had actually paid for this upgrade I would be very disappointed. The breakfast buffet was really good! There were so many options! The resort was in excellent condition. There are just a couple things that may need some updating. The mattress was very worn and sunken in and the bath towels were very rough. They might need to be replaced soon. Overall our visit was awesome and we really enjoyed relaxing here for a week.
10
Amanda Reyes
7 juil. 2025
·
A séjourné 3 nuits
Amazing stay, rooms were very luxurious, the service was so personalized and attentive. Food was great and tons to do throughout the trip.
Amazing stay, rooms were very luxurious, the service was so personalized and attentive. Food was great and tons to do throughout the trip.
10
Jennifer
15 avr. 2025
·
A séjourné 4 nuits
Everything was perfect!! The room and pool area were gorgeous!! The staff was absolutely amazing - 2nd to none!!!
Everything was perfect!! The room and pool area were gorgeous!! The staff was absolutely amazing - 2nd to none!!!
8
monica
11 déc. 2024
·
A séjourné 5 nuits
We came to celebrate our 20th anniversary and loved our experience. Loved our swimout room although it did have a bit of a moldy smell inside the room, not sure why that was because the room and surrounding areas inside and out were well maintained and clean and beautiful.The Staff was great! They go above and beyond! We visited the Rosewater restaurant, hibachi, strip grill, Spumante and buffet. All had great food options. Even the wood grilled pizzas were great by the pool. Only downside was the club After dark. If you weren't drinking wine or beer then their mixed drinks were horrible. Also they closed at 1am, so that's a little early for my preference on vacation. Beach wasn't turquoise clear but it was a good view for those that don't go in the beach waters anyways. Great first experience for all inclusive in Cancun.
We came to celebrate our 20th anniversary and loved our experience. Loved our swimout room although it did have a bit of a moldy smell inside the room, not sure why that was because the room and surrounding areas inside and out were well maintained and clean and beautiful.The Staff was great! They go above and beyond! We visited the Rosewater restaurant, hibachi, strip grill, Spumante and buffet. All had great food options. Even the wood grilled pizzas were great by the pool. Only downside was the club After dark. If you weren't drinking wine or beer then their mixed drinks were horrible. Also they closed at 1am, so that's a little early for my preference on vacation. Beach wasn't turquoise clear but it was a good view for those that don't go in the beach waters anyways. Great first experience for all inclusive in Cancun.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement décrit comme amical et attentionné au bord des piscines, dans les bars et dans les restaurants. Cependant, plusieurs commentaires mentionnent de longues attentes, un service en chambre lent ou manqué, des sollicitations insistantes pour des « visites du complexe », un manque de personnel, ainsi que des problèmes occasionnels à l'enregistrement ou avec le service de majordome.
Avis de voyageur à ce sujet
4
Lacey
2 janv. 2025
·
A séjourné 4 nuits
The service was terrible!!! Definitely not worth the money. Things started off wrong by having to wait more than 30 minutes for someone to take us to our room after checking in. They tried to blame it on it being high season even though it is not. Also, this is a resort, and should be able to service large numbers of people. However, they seemed to be understaffed and poorly managed. Most staff are slow to bring you things that you request. We were never able to use the app to make reservations or order things. We had to request things multiple times or get them ourselves. We were promised a bottle of champagne by a manager for our troubles, which we never received. The dinner buffet was closed without notice on the evening of Jan. 1st. Instead, they had an outdoor semi-buffet with dry overcooked limited items. It was supposed to be open at 6:30, however it didn't open until 7 pm. Several people complained, to which they told people that they could go to one of the restaurants where they would wait 45 minutes. People chose the buffet for convenience, which was not a thing. One of the few people who we thought were nice and attentive in the Spoon café crossed boundaries by holding my hand and kissing my cheek without my permission, which made me feel completely uncomfortable and violated. I never saw any of the other waiters doing this or him doing this to any other guest.
The service was terrible!!! Definitely not worth the money. Things started off wrong by having to wait more than 30 minutes for someone to take us to our room after checking in. They tried to blame it on it being high season even though it is not. Also, this is a resort, and should be able to service large numbers of people. However, they seemed to be understaffed and poorly managed. Most staff are slow to bring you things that you request. We were never able to use the app to make reservations or order things. We had to request things multiple times or get them ourselves. We were promised a bottle of champagne by a manager for our troubles, which we never received. The dinner buffet was closed without notice on the evening of Jan. 1st. Instead, they had an outdoor semi-buffet with dry overcooked limited items. It was supposed to be open at 6:30, however it didn't open until 7 pm. Several people complained, to which they told people that they could go to one of the restaurants where they would wait 45 minutes. People chose the buffet for convenience, which was not a thing. One of the few people who we thought were nice and attentive in the Spoon café crossed boundaries by holding my hand and kissing my cheek without my permission, which made me feel completely uncomfortable and violated. I never saw any of the other waiters doing this or him doing this to any other guest.
10
robynne
13 nov. 2025
·
A séjourné 4 nuits
This was honestly the best vacation we have ever had!!! Room was fantastic.Service was spectacular.Absolutely no complaints. Would offer the idea of having a small table on the patio for room service. As well as keeping the noise down at early morning hours. Other than that, thank you for a great time!
This was honestly the best vacation we have ever had!!! Room was fantastic.Service was spectacular.Absolutely no complaints. Would offer the idea of having a small table on the patio for room service. As well as keeping the noise down at early morning hours. Other than that, thank you for a great time!
6
Jordan Nadia
28 oct. 2025
·
A séjourné 7 nuits
Property was ok. Rundown and the staff seem overworked and understaffed. Check in was u
Property was ok. Rundown and the staff seem overworked and understaffed. Check in was u
10
Elizabeth
7 août 2025
·
A séjourné 3 nuits
Loved every minute! There was a little bit of high pressure bait/switch at check in to “visit” another sister property & go home & tell all our friends & family how great it was -but we heard it was selling a travel club membership & would take almost all day - not sure if that’s true-but didn’t like that so we canceled & were made to feel like it was kind of taking away “someone’s brownie points”…
Loved every minute! There was a little bit of high pressure bait/switch at check in to “visit” another sister property & go home & tell all our friends & family how great it was -but we heard it was selling a travel club membership & would take almost all day - not sure if that’s true-but didn’t like that so we canceled & were made to feel like it was kind of taking away “someone’s brownie points”…
10
Victoria Princess
29 oct. 2025
·
A séjourné 3 nuits
Staff was amazing food could be better
Staff was amazing food could be better
8
Scott
20 nov. 2025
·
A séjourné 4 nuits
Clean room and amazing staff
Clean room and amazing staff
10
tamara
11 nov. 2025
·
A séjourné 7 nuits
The staff was above and beyond! Nadel, Cruz, Kayla, Luis, and Danny were all exceptional to be around and took great care of us our whole trip.
The staff was above and beyond! Nadel, Cruz, Kayla, Luis, and Danny were all exceptional to be around and took great care of us our whole trip.
8
Kelly
29 juil. 2025
·
A séjourné 5 nuits
We are repeat guest—Luis at the preferred club and Maria at the Breathless pool are amazing. Something was off this trip, we waited for food or 2 times didn’t get food, something we hadn’t experienced in other trips
We are repeat guest—Luis at the preferred club and Maria at the Breathless pool are amazing. Something was off this trip, we waited for food or 2 times didn’t get food, something we hadn’t experienced in other trips
10
Malinda
24 mai 2025
·
A séjourné 1 nuit
Excellent service!
Excellent service!
8
Timika
2 oct. 2025
·
A séjourné 4 nuits
My husband and I stayed at Secrets Riviera Cancún All Preferred - Adults Only - All Inclusive, and overall, it was a wonderful experience. The resort itself is beautiful and very well maintained. I loved the different vibes of the pools — we started at the quiet pool, ended up at the lively pool on Saturday during the all-day party (SO much fun), and then enjoyed the middle pool on Sunday for the football games. The food was decent, though I’ll admit we didn’t fully explore all of the dining options available. Our room was romantic and comfortable — I never wanted to get out of the shower! We also had a hot tub on our balcony, which unfortunately we didn’t get a chance to use because we spent most of our time relaxing at the pools. We also took full advantage of the spa, which was an excellent experience. The only real negative of our trip was the “resort tour” they promote. It’s positioned as a quick, no-obligation, two-hour experience where you get to see one of their new properties and receive resort credits. Since it was a rainy day, we figured why not. The property we visited, Secrets Moxché, was stunning and honestly blew me away. But the experience quickly shifted into a hard sales pitch. Despite making it clear we weren’t interested in purchasing, we were passed from one rep to another, each offering new “deals.” What was supposed to be two hours dragged into nearly five. By the end, our sales rep became extremely rude and even accused my husband of lying about our
My husband and I stayed at Secrets Riviera Cancún All Preferred - Adults Only - All Inclusive, and overall, it was a wonderful experience. The resort itself is beautiful and very well maintained. I loved the different vibes of the pools — we started at the quiet pool, ended up at the lively pool on Saturday during the all-day party (SO much fun), and then enjoyed the middle pool on Sunday for the football games. The food was decent, though I’ll admit we didn’t fully explore all of the dining options available. Our room was romantic and comfortable — I never wanted to get out of the shower! We also had a hot tub on our balcony, which unfortunately we didn’t get a chance to use because we spent most of our time relaxing at the pools. We also took full advantage of the spa, which was an excellent experience. The only real negative of our trip was the “resort tour” they promote. It’s positioned as a quick, no-obligation, two-hour experience where you get to see one of their new properties and receive resort credits. Since it was a rainy day, we figured why not. The property we visited, Secrets Moxché, was stunning and honestly blew me away. But the experience quickly shifted into a hard sales pitch. Despite making it clear we weren’t interested in purchasing, we were passed from one rep to another, each offering new “deals.” What was supposed to be two hours dragged into nearly five. By the end, our sales rep became extremely rude and even accused my husband of lying about our
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
À environ 20 minutes de route de l'aéroport, le complexe offre un environnement isolé et paisible. La route d'accès comporte des nids-de-poule et la plupart des endroits nécessitent un taxi, mais il est facile de se rendre à pied entre Secrets et Breathless, ce qui est un plus.
Avis de voyageur à ce sujet
10
Charleen
27 mars 2024
·
A séjourné 3 nuits
This property was very clean and quiet you couldn’t even tell it was a club next or the other side will definitely stay again
This property was very clean and quiet you couldn’t even tell it was a club next or the other side will definitely stay again
10
Macie
17 août 2025
·
A séjourné 3 nuits
The resort was beautiful! Its about a 20 minute ride from the Cancun airport which isnt bad but its secluded! So if your looking be near clubs i wouldnt recommend! The rooms are amazing showers in the middle of the room and jacuzzi tubs on the balconys! The food was okay! Drinks amazing and the service! They also offer swim out rooms! The hibachi restaurant was the best, but thats the only restaurant you have to make reservations for! All in all definitely a 10/10 stay! And you have access to the breathless resort as well so 3 different pool options with swim up bars and a dj!
The resort was beautiful! Its about a 20 minute ride from the Cancun airport which isnt bad but its secluded! So if your looking be near clubs i wouldnt recommend! The rooms are amazing showers in the middle of the room and jacuzzi tubs on the balconys! The food was okay! Drinks amazing and the service! They also offer swim out rooms! The hibachi restaurant was the best, but thats the only restaurant you have to make reservations for! All in all definitely a 10/10 stay! And you have access to the breathless resort as well so 3 different pool options with swim up bars and a dj!
10
Quanika
2 oct. 2025
·
A séjourné 5 nuits
Stayed in a swim out that was nice and spacious. It was located by a bar so the waiters would bring drinks. This resort is close to Breathless so you have access to their restaurants which gives plenty of options to choose from. The walking distance is decent. There were things going on each day. There’s also a nightclub. I would definitely recommend this resort.
Stayed in a swim out that was nice and spacious. It was located by a bar so the waiters would bring drinks. This resort is close to Breathless so you have access to their restaurants which gives plenty of options to choose from. The walking distance is decent. There were things going on each day. There’s also a nightclub. I would definitely recommend this resort.
8
Theresa
13 janv. 2025
·
A séjourné 7 nuits
Beautiful resort, more food options at the resort attraction. Quiet and peaceful, great for relaxing without a crowd of ppl.
Beautiful resort, more food options at the resort attraction. Quiet and peaceful, great for relaxing without a crowd of ppl.
10
Ingrid L
28 mai 2023
·
A séjourné 7 nuits
Beautiful location on the beach.
Beautiful location on the beach.
8
Chris
18 nov. 2023
·
A séjourné 4 nuits
I liked that there was 3 sections; Quiet, Social and 'Party Time'. The beach was not great.
I liked that there was 3 sections; Quiet, Social and 'Party Time'. The beach was not great.
10
Nicole
3 nov. 2024
·
A séjourné 4 nuits
I was initially hesitant about booking this resort since I wanted to be closer to the Hotel Zone and Cancun Beach, but let me tell you – I have *zero* regrets. This place deserves a solid 9.5 out of 10, and the only minor shortfall was the beach. But trust me, every other aspect of the resort more than made up for it. The food? Incredible. Every single meal was a delight – so much so that the common myth about bland all-inclusive resort food in Mexico does not apply here in the slightest. Every restaurant, every bite was full of flavor and authenticity. The staff? Absolutely phenomenal. From the moment we arrived, the customer service was impeccable. The team went above and beyond to ensure that every guest felt like a VIP. And the ambiance? Stunning. The resort’s design is breathtaking, with beautifully maintained pools that look straight out of a dream. The entire atmosphere is curated to perfection, balancing luxury and comfort. There's also no shortage of entertainment. From fun activities to engaging live shows, there was always something exciting happening. Even though we visited during the rainy season, the resort managed to keep us entertained and happy every single day. One of the standout highlights for me was the spa – easily one of the best experiences I've ever had. The pampering, the serene environment, and the attention to detail made it unforgettable. If you're considering booking here, don't hesitate. The videos and photos online don’t do it justice
I was initially hesitant about booking this resort since I wanted to be closer to the Hotel Zone and Cancun Beach, but let me tell you – I have *zero* regrets. This place deserves a solid 9.5 out of 10, and the only minor shortfall was the beach. But trust me, every other aspect of the resort more than made up for it. The food? Incredible. Every single meal was a delight – so much so that the common myth about bland all-inclusive resort food in Mexico does not apply here in the slightest. Every restaurant, every bite was full of flavor and authenticity. The staff? Absolutely phenomenal. From the moment we arrived, the customer service was impeccable. The team went above and beyond to ensure that every guest felt like a VIP. And the ambiance? Stunning. The resort’s design is breathtaking, with beautifully maintained pools that look straight out of a dream. The entire atmosphere is curated to perfection, balancing luxury and comfort. There's also no shortage of entertainment. From fun activities to engaging live shows, there was always something exciting happening. Even though we visited during the rainy season, the resort managed to keep us entertained and happy every single day. One of the standout highlights for me was the spa – easily one of the best experiences I've ever had. The pampering, the serene environment, and the attention to detail made it unforgettable. If you're considering booking here, don't hesitate. The videos and photos online don’t do it justice
10
Zeinab
19 avr. 2024
·
A séjourné 6 nuits
Everything was awesome. The only issue I faced was the long duration of time it took to bring the food in the restaurant. Every time we ordered, it took a while to receive it and I noticed many people giving up on waiting longer to get their food. Another thing was the location of the place. It was far from the highway and other stores, and it was impossible to go anywhere on foot. Taking a taxi was the only option, otherwise, everything was perfect.
Everything was awesome. The only issue I faced was the long duration of time it took to bring the food in the restaurant. Every time we ordered, it took a while to receive it and I noticed many people giving up on waiting longer to get their food. Another thing was the location of the place. It was far from the highway and other stores, and it was impossible to go anywhere on foot. Taking a taxi was the only option, otherwise, everything was perfect.
8
Michelle
10 nov. 2024
·
A séjourné 7 nuits
Property was gorgeous, friendly staff, amazing pools, spa and gym. Food was hit or miss. Part of the road getting to the hotel was terrible and full of potholes.
Property was gorgeous, friendly staff, amazing pools, spa and gym. Food was hit or miss. Part of the road getting to the hotel was terrible and full of potholes.
10
Norman Lee
29 déc. 2024
·
A séjourné 4 nuits
This is a pretty nice mid-level resort. I enjoyed the level of service, how clean things were and just the general vibe. My favorite part was being able to walk to the Breathless side of the resort for more of a party vibe if I wanted.
This is a pretty nice mid-level resort. I enjoyed the level of service, how clean things were and just the general vibe. My favorite part was being able to walk to the Breathless side of the resort for more of a party vibe if I wanted.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner et certains restaurants tels que Rosewater et le hibachi reçoivent des éloges. Les critiques récurrentes concernent la disponibilité limitée ou la fermeture des restaurants du côté Secrets, de longues attentes, des portions restreintes ou des plats fades, des boissons diluées et une disponibilité variable des boissons haut de gamme.
Avis de voyageur à ce sujet
4
Scott Edward
24 août 2025
·
A séjourné 7 nuits
Saw some reviews that said this was the lower end of secrets resorts, and it lived up to that. Menu is subpar, the food is resort food, bland, not exciting at all. Room service menu just sucked! Very limited items and never changes. Biggest complaint was the noise, every night the same thing drunks yelling and screaming till 2-3 in the morning. Then someone decided to use a hammer drill at 3 in the morning for a few nights. Stayed on the Secrets side in a swim out suite, never expected to get 2-3 hours of sleep a night when we went to relax. Will never go back to this location ever. This place was like a carnival cruise! This was our 5th stay at a secrets resort because we loved the others. This one is not for those that want to rest and relax.
Saw some reviews that said this was the lower end of secrets resorts, and it lived up to that. Menu is subpar, the food is resort food, bland, not exciting at all. Room service menu just sucked! Very limited items and never changes. Biggest complaint was the noise, every night the same thing drunks yelling and screaming till 2-3 in the morning. Then someone decided to use a hammer drill at 3 in the morning for a few nights. Stayed on the Secrets side in a swim out suite, never expected to get 2-3 hours of sleep a night when we went to relax. Will never go back to this location ever. This place was like a carnival cruise! This was our 5th stay at a secrets resort because we loved the others. This one is not for those that want to rest and relax.
10
Jordan
19 avr. 2024
·
A séjourné 7 nuits
Demographic Male: 42 Female: 27 Income: 200K Vacation: 4/9/24 - 4/16/24 Staff 10/10 Cleanliness: 10/10 Entertainment 10/10 Drinks: 10/10 Food: 7/10 In-Room Hairdryer 0/10 This is a fantastic choice for couples or friends aged 25+. Entertainment: Perfect blend of party (when you want it) and peace and luxury when you don't. Staff: Attentive, polite, and fun. Drinks: Plentiful and everywhere. Food: For an all-inclusive they did pretty well. The morning breakfast was fantastic. Length: I would recommend 6 nights 5 days. Notes: Bring your own hairdryer. Bring enough cash so you don't need to use the ATM. I think it charged around $120 to take out $1,000. Tips: There is no requirement or expectation of tips - however, I strongly advise tipping $3-5 per meal and $1-2 per drink. Don't forget to support the Housekeepers and others you might find helpful along the way. I also find it's to your advantage to give a nice tip to start with your bartender and they will take care of you. Summary: If you are looking for the Cancun experience without a bunch of 18 year olds running around vomiting on everything this is your place. The median age when we were there was probably 45, however I think any age from 25-90 would have a fantastic vacation here.
Demographic Male: 42 Female: 27 Income: 200K Vacation: 4/9/24 - 4/16/24 Staff 10/10 Cleanliness: 10/10 Entertainment 10/10 Drinks: 10/10 Food: 7/10 In-Room Hairdryer 0/10 This is a fantastic choice for couples or friends aged 25+. Entertainment: Perfect blend of party (when you want it) and peace and luxury when you don't. Staff: Attentive, polite, and fun. Drinks: Plentiful and everywhere. Food: For an all-inclusive they did pretty well. The morning breakfast was fantastic. Length: I would recommend 6 nights 5 days. Notes: Bring your own hairdryer. Bring enough cash so you don't need to use the ATM. I think it charged around $120 to take out $1,000. Tips: There is no requirement or expectation of tips - however, I strongly advise tipping $3-5 per meal and $1-2 per drink. Don't forget to support the Housekeepers and others you might find helpful along the way. I also find it's to your advantage to give a nice tip to start with your bartender and they will take care of you. Summary: If you are looking for the Cancun experience without a bunch of 18 year olds running around vomiting on everything this is your place. The median age when we were there was probably 45, however I think any age from 25-90 would have a fantastic vacation here.
10
Kayla
10 déc. 2023
·
A séjourné 7 nuits
We just got back from a week at Secrets. Love that you can have your choice from quiet to mid party to loud and fist bumpin in one resort. The food was all great. We ate all of our breakfasts and a couple suppers at Rosewood. Love the brick oven pizzas at the swing bar by the beach! Burgers were good by the pool. Hibachi was our favorite. The service was all top notch. Alejandro and Hugo at the Sports bar were the BEST. They took great care of us and were the extra cherry on top. The Sports Bar has any sport you can dream of. We loved watching all the Sunday football in the pool. We didn’t spend any time at the beach. The beach itself is pretty small, but the water is murky and yucky. However, if you are more of a pool vibe person, you will be just fine. Overall, we would come back in a heartbeat.
We just got back from a week at Secrets. Love that you can have your choice from quiet to mid party to loud and fist bumpin in one resort. The food was all great. We ate all of our breakfasts and a couple suppers at Rosewood. Love the brick oven pizzas at the swing bar by the beach! Burgers were good by the pool. Hibachi was our favorite. The service was all top notch. Alejandro and Hugo at the Sports bar were the BEST. They took great care of us and were the extra cherry on top. The Sports Bar has any sport you can dream of. We loved watching all the Sunday football in the pool. We didn’t spend any time at the beach. The beach itself is pretty small, but the water is murky and yucky. However, if you are more of a pool vibe person, you will be just fine. Overall, we would come back in a heartbeat.
6
Cristina
18 sept. 2025
·
A séjourné 3 nuits
Although the staff was very friendly, the resort was lacking. I've stayed at other Secrets locations & this was definitely not 5 star. It was more like 3.5. The food (even with plenty restaurants) was lacking flavor in my opinion. Even with Preferred Club, only the alcohol options were better. It took 2 hours to get into my room, onlly after the 2 hours did they change my room. I wouldn't recommend if you've traveled and enjoy 5 star privileges, this is not that.
Although the staff was very friendly, the resort was lacking. I've stayed at other Secrets locations & this was definitely not 5 star. It was more like 3.5. The food (even with plenty restaurants) was lacking flavor in my opinion. Even with Preferred Club, only the alcohol options were better. It took 2 hours to get into my room, onlly after the 2 hours did they change my room. I wouldn't recommend if you've traveled and enjoy 5 star privileges, this is not that.
6
Kerri
24 sept. 2025
·
A séjourné 4 nuits
Not a lot of options for dining. The breathless had good restaurants but not good service.
Not a lot of options for dining. The breathless had good restaurants but not good service.
8
Christina Niema
23 sept. 2025
·
A séjourné 5 nuits
We love this resort. Food was good. Super nice atmosphere. The room was extremely nice. But will say the drinks were water down a lot most of the time you can tell there was no alcohol in them even when we asked. Also the resort doesn’t really have 14 full restaurants it was more like 6 full ones. The buffet wasn’t really to good. Resort isn’t really as open as expected but still really really nice! Looking forward to coming back!
We love this resort. Food was good. Super nice atmosphere. The room was extremely nice. But will say the drinks were water down a lot most of the time you can tell there was no alcohol in them even when we asked. Also the resort doesn’t really have 14 full restaurants it was more like 6 full ones. The buffet wasn’t really to good. Resort isn’t really as open as expected but still really really nice! Looking forward to coming back!
8
Aaron
10 juil. 2023
·
A séjourné 4 nuits
The resort itself was great, we stayed on the Secrets side which was quiet all the time and they had a lot of activities going on to keep you occupied. The staff upon checkin were nice and answered any questions we had about the resort. The only downside is the food, the food portions and how long you will wait for the food. The restaurants that had good food was Rosewater, Silk City for Hibachi, Picante (only for the guac and tacos), Foam (for the pizza) and maybe Bites at night which turns into the Strip Grill. The Italian restaurant I would avoid, we waited over an hour for our food. The pasta came all soupy and not even cooked all the way, we left and went to Rosewater. If you order food, order 2 of everything, the portions are small which isn't bad but if you're hungry just order 2.
The resort itself was great, we stayed on the Secrets side which was quiet all the time and they had a lot of activities going on to keep you occupied. The staff upon checkin were nice and answered any questions we had about the resort. The only downside is the food, the food portions and how long you will wait for the food. The restaurants that had good food was Rosewater, Silk City for Hibachi, Picante (only for the guac and tacos), Foam (for the pizza) and maybe Bites at night which turns into the Strip Grill. The Italian restaurant I would avoid, we waited over an hour for our food. The pasta came all soupy and not even cooked all the way, we left and went to Rosewater. If you order food, order 2 of everything, the portions are small which isn't bad but if you're hungry just order 2.
10
Masumi
3 mai 2024
·
A séjourné 4 nuits
Food is an amazing!!! Best resort so far!
Food is an amazing!!! Best resort so far!
6
Anthony
20 sept. 2025
·
A séjourné 4 nuits
Most of the Restaurants were closed most Days. Food was edible but note to write home about.
Most of the Restaurants were closed most Days. Food was edible but note to write home about.
8
Sherry
18 janv. 2023
·
A séjourné 19 374 nuits
Grounds and beach area are amazing! Dining in restaurants other than Rosewater and buffet breakfast have taken a decided downturn since I visited last January. The live music on Friday evening was far too loud for dining in the steak restaurant. Could not converse with table mates comfortably. There seems to be a problem with staffing in those restaurants as while the meals, except for the steak restaurant, were tasty, they were on the cool side rather than straight from the kitchen. The servers seemed pressed to accommodate the patrons in a timely fashion. The servers themselves were all professional and extremely courteous. The service at the steak restaurant was iffy as there were two large groups in the dining area. And when did they stop giving the meat options on both the restaurant menu and on the iPad menu in the suites? We enjoyed the steak restaurant so much last year we planned on going twice this time. Didn’t happen as the steaks were bloody rare and cold. Sides were minuscule. Service was very spotty and slow. Didn’t even stay for desert because of service and very loud music next door. I reserved two rooms last summer for January with two double beds in each room for this visit and was assured both by email and personal phone calls this was possible as we had the same on our last visit. Upon arrival I was told only King beds were available. This was rectified the next day for one room, but not the second. Still love this resort and plan to return next January!
Grounds and beach area are amazing! Dining in restaurants other than Rosewater and buffet breakfast have taken a decided downturn since I visited last January. The live music on Friday evening was far too loud for dining in the steak restaurant. Could not converse with table mates comfortably. There seems to be a problem with staffing in those restaurants as while the meals, except for the steak restaurant, were tasty, they were on the cool side rather than straight from the kitchen. The servers seemed pressed to accommodate the patrons in a timely fashion. The servers themselves were all professional and extremely courteous. The service at the steak restaurant was iffy as there were two large groups in the dining area. And when did they stop giving the meat options on both the restaurant menu and on the iPad menu in the suites? We enjoyed the steak restaurant so much last year we planned on going twice this time. Didn’t happen as the steaks were bloody rare and cold. Sides were minuscule. Service was very spotty and slow. Didn’t even stay for desert because of service and very loud music next door. I reserved two rooms last summer for January with two double beds in each room for this visit and was assured both by email and personal phone calls this was possible as we had the same on our last visit. Upon arrival I was told only King beds were available. This was rectified the next day for one room, but not the second. Still love this resort and plan to return next January!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Aurélie
14 juin 2025
·
A séjourné 7 nuits
Nous étions du côté tranquille de l’hôtel (Secrets) et c’était parfait pour nous. Les employés sont vraiment exceptionnels et nous avons particulièrement adoré Luis aux activités et Luis au bar du Prefered Club. On a eu un petit soucis avec l’application les 2 premiers jours, mais ça c’est bien réglé par la suite et ils ont nous ont même offert une compensation pour le désagrément. Nous avons également droit à 1h de spa par séjour, mais le plus agréable c’est que ça se termine par un petit massage (inclus). Côté nourriture, rien de négatif. Je conseil grandement le restaurant français (Coquette) et sa soupe à l’oignon. Un pur délice. Nous prenions la plupart de nos repas au Rosewater, disponible seulement au Secrets. Le menu est varié et les employés sont encore une fois aux petits soins. Les spectacles le soir sont très bien. Il manque un peu de chaises longues et de parasols pour le nombre de vacanciers. On reviendra pour nos 20 ans de mariage! Merci! Aurélie et David
Nous étions du côté tranquille de l’hôtel (Secrets) et c’était parfait pour nous. Les employés sont vraiment exceptionnels et nous avons particulièrement adoré Luis aux activités et Luis au bar du Prefered Club. On a eu un petit soucis avec l’application les 2 premiers jours, mais ça c’est bien réglé par la suite et ils ont nous ont même offert une compensation pour le désagrément. Nous avons également droit à 1h de spa par séjour, mais le plus agréable c’est que ça se termine par un petit massage (inclus). Côté nourriture, rien de négatif. Je conseil grandement le restaurant français (Coquette) et sa soupe à l’oignon. Un pur délice. Nous prenions la plupart de nos repas au Rosewater, disponible seulement au Secrets. Le menu est varié et les employés sont encore une fois aux petits soins. Les spectacles le soir sont très bien. Il manque un peu de chaises longues et de parasols pour le nombre de vacanciers. On reviendra pour nos 20 ans de mariage! Merci! Aurélie et David
10
Patricia
25 août 2026
·
A séjourné 4 nuits
Todo muy lindo la comida muy buena los empleados muy amables y en todo te ayudan y todo hablan un poco de inglés
Todo muy lindo la comida muy buena los empleados muy amables y en todo te ayudan y todo hablan un poco de inglés
6
Lanesha
2 août 2026
·
A séjourné 7 nuits
Beach wasn’t as expected. Not really much to do on the secrets side. Food was just okay not many restaurant options were available.
Beach wasn’t as expected. Not really much to do on the secrets side. Food was just okay not many restaurant options were available.
4
Milaidy D Vigil
16 juil. 2026
·
A séjourné 6 nuits
El hotel no cubrió nuestras expectativas, la comida en el bufet pésima y poco agradable, la atención a clientes en general no es buena, no lo repetiría
El hotel no cubrió nuestras expectativas, la comida en el bufet pésima y poco agradable, la atención a clientes en general no es buena, no lo repetiría
6
Simone
16 juil. 2026
·
A séjourné 3 nuits
Very limited food options especially later in the evening as compared to some of your other resorts. Room service was not good. No way to distinguish between preferred guest on the breathless side where all of the amenities are and you don’t get the VIP experience. Maybe secrets side should have more things to offer. Check in was ok not the best. Overall not the best preferred experience.
Very limited food options especially later in the evening as compared to some of your other resorts. Room service was not good. No way to distinguish between preferred guest on the breathless side where all of the amenities are and you don’t get the VIP experience. Maybe secrets side should have more things to offer. Check in was ok not the best. Overall not the best preferred experience.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-31: 855.65295670813USD
- 2026-11-01: 357.35146106027224USD
- 2026-11-02: 370.79790254910284USD
- 2026-11-03: 369.349649769043USD
- 2026-11-04: 362.5554586106873USD
- 2026-11-05: 362.8326655058289USD
- 2026-11-06: 415.5103530884095USD
- 2026-11-07: 499.7117091033631USD
- 2026-11-08: 520.8322863406678USD
- 2026-11-09: 419.9374902344056USD
- 2026-11-10: 419.8020538926392USD
- 2026-11-11: 394.6934774593201USD
- 2026-11-12: 477.40952896179203USD
- 2026-11-13: 489.35288927975466USD
- 2026-11-14: 531.913683056305USD
- 2026-11-15: 436.42040292697146USD
- 2026-11-16: 376.2648379910889USD
- 2026-11-17: 376.2648379910889USD
- 2026-11-18: 386.43019192141725USD
- 2026-11-19: 544.0616111653138USD
- 2026-11-20: 807.0788166010743USD
- 2026-11-21: 542.6790502895203USD
- 2026-11-22: 421.474490086792USD
- 2026-11-23: 413.4928385811768USD
- 2026-11-24: 395.5347016268616USD
- 2026-11-25: 395.819332490448USD
- 2026-11-26: 415.6954074211121USD
- 2026-11-27: 488.03431756317144USD
- 2026-11-28: 487.0148500431519USD
- 2026-11-29: 466.1627275914002USD
- 2026-11-30: 397.6142982188416USD
- 2026-12-01: 342.08100501239016USD
- 2026-12-02: 389.93127414117436USD
- 2026-12-03: 390.5158605738526USD
- 2026-12-04: 709.4322450737305USD
- 2026-12-05: 538.3369822865296USD
- 2026-12-06: 446.543733109314USD
- 2026-12-07: 411.47529001904303USD
- 2026-12-08: 434.58058689379885USD
- 2026-12-09: 512.9575331696777USD
- 2026-12-10: 452.13946418734747USD
- 2026-12-11: 503.3832020483399USD
- 2026-12-12: 468.89277279483036USD
- 2026-12-13: 369.4973458752137USD
- 2026-12-14: 390.50870904461675USD
- 2026-12-15: 390.50870904461675USD
- 2026-12-16: 389.56365148355104USD
- 2026-12-17: 362.0922779005127USD
- 2026-12-18: 425.60950429095465USD
- 2026-12-19: 392.9326006869507USD
- 2026-12-20: 412.25950628210455USD
- 2026-12-21: 422.67005550051886USD
- 2026-12-22: 436.6140390947571USD
- 2026-12-23: 465.21416237551887USD
- 2026-12-24: 547.098593192566USD
- 2026-12-25: 481.6324048108521USD
- 2026-12-26: 642.4247318671876USD
- 2026-12-27: 501.93328057812505USD
- 2026-12-28: 666.6148816721192USD
- 2026-12-29: 1102.758588527466USD
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Les enfants de moins de 18 ans ne sont pas admis dans cet hébergement réservé aux adultes.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'autres restrictions et d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies sur la confirmation de réservation.
- Accès aux chambres possible à l'aide d'un appareil mobile.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
Informations sur l'établissement
Numéro d'enregistrement de l'établissement 011-007-000113/2025
- Animaux de compagnie : 65 USD par animal et par nuit
- Les animaux d'assistance ne sont soumis à aucuns frais.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Service de voiturier
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Petit-déjeuner en chambre
Réservé aux adultes
Beach Sun Loungers
Snack Bar/Deli
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Zone fumeurs
Laverie
24-Hour Front Desk
Bingo
Concierge Services
Activités
Piscine
Courts de tennis
Jardin
Plage (à proximité)
Karaoké
Billard
Piscine extérieure
Musique live
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Parking
Parking
Service de voiturier
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit