Four Points by Sheraton Penticton at the Convention Centre

New property. Nice gym. Room was clean and everything in working condition, only complaint might be that the windows are designed to not open. Rooftop patio was spacious and the lunches were good. Warm, courteous staff.

The hotel needs hot tub. Weird it has a pool but no hot tub or suana.

Parking lot is not monitored so by the end of the day there is no parking and cars are lining the sidewalks. The rooms were clean and updated, service was subpar

Very clean and new. Enjoyed the rooftop Lounge.

The parking lot could be bigger

Good clean newer hotel. Good gym, decent pool. Roof deck is nice with a decent bar.

Rooftop patio was great.

Overall good stay. My only complaints are there is limited lighting in the kitchenette room (eating on the dining table in the dark). Also, pool towels seem to always run out. Lastly, the water pressure sucks in the shower.

Great place to stay. Spacious room. Comfortable bed. Great location. Loved the roof top deck. Friendly and helpful staff. Restaurant has great food and great service nice walk to the beach.would stay here again .

My wife and 3 friends went for 2 nights anticipating a roof top bar. It was the last weekend of summer and stunning warm weather. Upon arrival, they were told that it was closed for the season!! Was noted still as "Open" on the website

We loved everything about this property. It is very clean and everything is new. All of the staff are outstanding. The Palmer Restaurant was FANTASTIC and the Rooftop patio is amazing. It is a short walk to the beach and downtown. The only issue we had was that our room was only cleaned once in the five days we were there. We were advised it would only be cleaned every second day. We were supplied extras towels but I would have like to get my roomed cleaned daily as provided by most hotels.

The hotel is very nice. The cleaning staff was not up to par. We didn’t get our room cleaned two times out of 4 nights. We didn’t get our coffee bar replenished, we had to ask them to do it. The food at the restaurant and at the patio restaurant was great.

Room was not clean during this stay.Nothing but problems with the tv. When they did clean the room, they did not make the bed. Floor was not swept crumbs everywhere will never stay here again wouldn't recommend it.

The remote was not cleaned. I has fiid residue that i had to clean. The cliche answer "i am sorry" for toue inconvenience we will tell them.

Very clean and well taken care of

The entire hotel seemed new. It was all very clean and the staff were all very friendly. I would definitely stay here again. It was nice and close to the beach and a quick walk to a couple of online recommended ice cream shops (Ogo’s and Tickleberries). Everything was a quick drive away.

Nice sized room. Very clean. Great bathroom. Wonderful location.

Housekeeping never came to tidy the room.

Clean and quiet

Staff was wonderful. Hotel and room was very clean and spacious. Location was super convenient, in a quiet area but walkable to the beach area. Thoroughly enjoyed our stay.

Good location for walking to casino and convention center, friendly staff, and clean rooms. Nice little lounge area for a night cap, and really good coffee station for the mornings (free) Only thing missing is a full closet, but there is a small wardrobe to hang things with coffee maker and fridge.

New property. Nice gym. Room was clean and everything in working condition, only complaint might be that the windows are designed to not open. Rooftop patio was spacious and the lunches were good. Warm, courteous staff.

I liked the size of the suite; perfect for a family of five. The Palmer restaurant for breakfast and dinner was

Bed was super comfy. Big room. Quiet even with the hockey teams staying there.

Overall friendly and efficient staff. Location convenient too. Mattress is a little soft though. Would be nice if the hotel can provide daily housekeeping.

Before I start, I need to say that the service was fantastic. The staff was great. The facilities were clean and inviting. The building structure was TERRIBLE. The walls and floors are so thin, you can hear the person 3 floors up, cough or flush the toilet. The wall vibrate when someone walks down the hall. Real shame. Please do not stay here. They really messed up with the construction on this one. Unbelievably bad.

Front desk staff are terrific, rooms were ready and very clean. The location was perfect. The only issues were an incredibly noisy air conditioning unit and the sound from the hallway carries so that you feel like the people in the hall are in your room.

The room was noisy. Lots of noise from the plumbing. Also, the doors closed with a loud bang.

Nice sized room. Very clean. Great bathroom. Wonderful location.

Great staff. Helpful and friendly. Room had a distinct odour in it.

First time staying at the Sheraton and I come to Penticton alot. Had an excellent stay. Added bonus the new restaurant was exceptional in all facets- staff, food etc

The beds were so comfortable, i actually slept all night, which I haven’t done for years. The front end staff were extremely helpful and kind.

Stuff at the front desk was not responsible. They took my time to pay me back my deposit and several times they told me to leave the hotel and they will pay it later. I just asked them to try another time and it worked. I mean they didn’t even want to try another time And by one time failure they said it isn’t working go leave the hotel and I don’t know when but we will pay you back your deposit

Excellent proximity to OHA The staff were extremely friendly with us and our little dachshund. We love this hotel and will come back over and over !

It's a brand new property, one year old, well maintained. Our room had the water view, however, the street noise could be heard the room, quite loud. We had dinner in the restaurant on two occasions, the food is good, priced well. The second time we ate, we ordered our food, but had to wait for close to a hour to be served. It was a busy Saturday, however, they should have been prepared due to the car show. Not acceptable. Staff at the front desk and at the hotel are excellent.

Staff were excellent and accommodating

Easy check in / check out, clean room, convenient location

Amazing place to stay. Great staff.

The hotel applied an extra charge on my credit card 3 days after checkout. When I contacted the hotel to ask what the charge was for the front desk could not advise what the charge was for. The front desk could not find the extra charge on my credit card. I asked that the manager call me the following day to address the issue with me, After three business days with no contact from the manager, I telephoned the manager directly and left a message with all the details I had regarding the extra charge and asking that individual to contact me directly. The manager has never responded to my message. Finally I resorted to disputing the charge with Master card who have addressed the issue with the hotel. The room was very plain for the money paid, there was no extra blanket in the room and only two paper cups for the coffee maker. I will not stay at this hotel again.

Front desk manager not very friendly.

Hotel is very good and location is very nice

Good location for walking to casino and convention center, friendly staff, and clean rooms. Nice little lounge area for a night cap, and really good coffee station for the mornings (free) Only thing missing is a full closet, but there is a small wardrobe to hang things with coffee maker and fridge.

Awesome location which is right next to the Okanagan Events Centre!

Close to the amenities that i enjoyed on this trip

Great hotel. Modern, clean, comfortable. Great location. Walking distance to Okanagan Lake and beach. Close to good food options (A&W, Edo Japan, Subway, Tim's, Cobbs, Starbucks, and local grocery store). Really enjoyed the stay.

Beautiful hotel and close to the convention centre

The entire hotel seemed new. It was all very clean and the staff were all very friendly. I would definitely stay here again. It was nice and close to the beach and a quick walk to a couple of online recommended ice cream shops (Ogo’s and Tickleberries). Everything was a quick drive away.

Central, easy parking, checking in and out.

It was close to an event we were going to the night we stayed. Convenient & easy walking.

Clean room, central location

Nothing negative to say at all, as it was a great stay attending a concert. We were very impressed with the Palmer restaurant staff & management dealing with the crowd arriving late after the concert, as they handled the onslaught very professionally by also mobilizing extra help quickly to make sure they had happy customers upon leaving after a fantastic dinner!

We liked the price of this hotel. it was in a convenient location, a short walk to the beach, and the casino. We visited the roof top patio. the views of Okanagan Lake were outstanding. Unfortunately the food choices were limited and frankly not very good. the room was nice. they have made very good use of the limited space in the room. Missing were water glasses and/or wine glasses. the only drinking vessel was the paper coffee cups. the other thing we missed was the make up mirror in the bathroom.

Beds were super comfy and it was very quiet in the rooms. The water pressure in the shower was very weak and while I found the service in the restaurant very good the food was overpriced for what you got.

Typically when we come to Penticton we stay at a different Marriott property/ the Fairfield. It was too pricey for this trip so we opted to stay here instead. The hotel was fine. It was great, it wasn’t terrible. Just fine. Lots of parking. Spacious rooms, clean hotel, restaurant in hotel, reasonably quiet location, price was ok. To me, staying in a better hotel is all about the creature comforts. Not really any of that here. Some things I didn’t like which would make me not stay in the future. 1. No breakfast. Nothing. Given the fact that there is a restaurant in the hotel, I guess they’re wanting you to spend your own money on breakfast. I’ve stayed in other hotels that themselves didn’t cook at breakfast, but in the restaurant you were served breakfast that came with the room. Not the case here. 2. They put coffee out in the morning. When we would stay at the Fairfield, that coffee would be out all day. Here, it’s out for a couple of hours in the morning and then they pull it. So if you wandered into the hotel, checking in at 2 o’clock, and wanted to grab a coffee, forget, forget it. 3. They use some horrible spray to scent the air as you walk in through the front door. Hits you like a huge slap in the face. It’s like you’re swimming in aqua Velva Honestly, it was really nauseating to me every time I walked in and out of that hotel. Same thing with the soaps that they provide in your room. It’s not a bar of soap, they use these liquid soap, products that

The stay was great. We went to a concert and after we went to the restaurant in the hotel, not knowing it was supposed to close at 10 pm. They stayed open when the people from the concert decided to fill the restaurant. What great service

Stayed one night with family, nice clean new poperty. Check in/check out was easy. We didn't had much encountered with the staff other than reception ladies... both of them were friendly. Couple of points to notice, they do not have breakfast options in the hotel or in room dining service, which wasn't an issue for us as we had vehicle to go out and eat. Also, bring your own toiletries and slippers, none were provdied in the room. It was a little cooler in our room despite having the heat on, as they have a HVAC unit, which blows cooler air even with having our room setting at heat. Room temperature was maintained by the thermostat to what we had set to, despite that we still felt the cooler air from the unit very uncomfortable.

The food at the restaurant is poor

Great room. Great restaurant. Across the street from our concert venue!

The food in Palmers was very good. Rooms were clean, well laid out and quiet. All in all, great value for the money. All the staff were very friendly and efficient.

Restaurant has great food and great service