Hotel MX mas cuautitlan Izcalli, Trademark by Wyndham

Guests appreciate on-site parking, a gym and a free local shuttle. Reported drawbacks include a busy or partially out-of-order gym and small or occasionally unavailable elevators.

Many reviews describe clean rooms and areas. However, recurring issues include stained linens and towels, missing towels, sporadic deep-clean lapses, a few pest sightings, and housekeeping timing that is sometimes late or too early.

Rooms are modern, comfortable and often larger than comparable hotels, with blackout shades and generally reliable Wi-Fi. Light sleepers report noise near reception or the gym, and a few note hard mattresses, AC or shower-curtain issues and spotty TV.

Staff are widely described as friendly, helpful and efficient; check-in is often quick. Recurring complaints include reservation or billing problems and occasional slow or impersonal responses, as well as housekeeping knocking early.

Across from malls and restaurants with easy highway access, the location is practical for business and errands. Some guests feel the surrounding area is average or less safe.

Breakfast is frequently praised and included, but consistency varies. Guests report limited variety, items running out, an 8 am weekend start and occasional poor quality, plus an isolated food-poisoning report.