HAU Holbox, Oceanfront Boutique Hotel

We enjoyed our stay. David was an excellent server. We love the island! We will be back again

The hotel is located near the ocean, and the restaurant is located next to the restaurant which is nice. But that is about it. The breakfast is a joke. You'll get 3 tablespoons of yoghurt, 20g of serials / nuts, half a toast, 6 pieces of fruit (watermelon, papaya and pineapple). Coffee, Tea (Chocolate for kids), juice of the day and water. During three days over new year, we got scrambled egg, but then we had to pay for them.... The scrambled eggs was just something for christmas they included in the breakfast. We had a bed sofa for our kids, but it was as hard as the concrete floor, so they couldn't sleep in it, and it was so short, that taller persons will not be able to sleep in it. The beach itself is nice, but the ocean has lots of conrete slabs / rocks s it is easy to injure yourself unless you alk careful in the water. The staff themself ain't the best staff, some are rude, some likes to talk down to us. One other thing that is positive is that it is very quite early here, as it is located outside of the main city.

The room had a lovely view, right on the beach. Unfortunately, bright lights on the balcony remained on all night and there was no switch to turn them off. Instructions for the safe lock were left for guests, however they were inaccurate and we needed to ask reception to demonstrate the correct procedure. New instructions need to be provided. We found the rule that no “outside” food or drink could be consumed in our room was overly strict. We checked out a day early because our experience of Holbox did not reflect what we’d seen in online reviews. This tiny island is overrun with tourists and ATVs and the infrastructure needed to support this is not present. The local government should put caps on tourist traffic to the island. Garbage collection seems nonexistent and empty lots are used instead. Prices are very high in all restaurants.

Staff extra friendly and helpful. Beach front property. Water cooler in office, readily accessible. Clean crisp white sheets

Beautiful location, amazing staff, great private beach with fantastic sunsets!