What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

A complimentary roundtrip airport shuttle is available upon request. Guests must contact the property with arrival details before travel.

Where is the property located in relation to key landmarks?

The property is located in Phu Quoc (Khem Beach), within a 10-minute drive of Sao Beach and Phu Quoc Prison. It is 12.8 mi (20.6 km) from Phu Quoc Beach and 0.7 mi (1.1 km) from Khem Beach.

Does the property have a swimming pool?

Yes, the property features 2 outdoor swimming pools, including a children's pool. The pools are available for use, but seasonal availability is not specified.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of VND 1,300,000 per night. Advance request or confirmation is required for extra beds.

New World Phu Quoc Resort - Luxury Retreat in Vietnam

What guests think

At New World Phu Quoc Resort, guests consistently praise the beautiful Khem Beach setting, spacious villas with private pools, and family-friendly facilities like a large pool and water play areas, while noting the quiet, remote location away from town.

Staff are often described as warm and helpful, but service can be inconsistent with slow or delayed check-ins, limited English, and occasional waits for buggies or orders. Breakfast is widely praised, yet several reviews find on-site dining pricey, dinner uneven, and policies such as no outside food or kitchen fees restrictive. Cleanliness is generally good, though some note housekeeping lapses, pests like ants or geckos, and sporadic maintenance issues. Expect a relaxing, family-oriented beach resort with standout hardware and variable service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Beautiful beach and large pools, plus family features like kids slides and water play areas, and a well regarded spa; buggies help with the big grounds. Recurring downsides are towel shortages and difficulty finding sun loungers.

Related guest reviews

10

LOGICS

Jan 5, 2026

·

Stayed 3 nights

가족들을 위한 객실 업그레이드 최고였습니다. 직원들도 친절했구요. 전용 해변도 깨끗하게 관리되어서 바다를 즐기기에도 좋았습니다. 또한 그랜드월드까지의 버기 서비스도 무척 편리했습니다. 아침 뷔페 메뉴도 다양해서 아이들과 함께 먹기에도 무난했습니다. 다만 수영장 바닥청소를 조금만 더 신경써 주면 최고라고 생각됩니디.

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10

YEONSIL

Dec 28, 2025

·

Stayed 4 nights

객실 깨끗하고 아이, 어른 모두 편하게 지낼 수 있었습니다. 특히 수영장, 비치, 워터파크가 너무 좋습니다. 배수가 좀 안되는 단점은 있었지만 크게 불편한 정돈 아니었어요. 조식은 정신 없고 맛은 보통이예요.

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10

Magnus

Jan 13, 2026

·

Stayed 5 nights

Fantastisk anläggning! Läget är det bästa på Phu Quoc. Direkt anslutning till Khem beach. Väldigt bra frukost. Fantastiskt poolområde. Utmärkt service! Finns inget att klaga på.

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10

Cole

Dec 16, 2025

·

Stayed 4 nights

직원들 친절하고, 시설 깨끗하고, 식당 퀄리티는 생각만큼 훌륭하진 않았고 조식이 너무 붐볐지만 그 외 위치와 모든것이 좋았습니다. 외부 식당도 이용해봤는데 그냥 호텔음식이 나았습니다. 리조트 앞의 켐비치는 기대했던것 이상으로 환상적이었고, 수심이 낮아 가족들과 함께 즐기기 좋았습니다. 처음 도착했을 때 셔틀 어레인지가 누락되어 30분정도 공항 게이트에서 기다렸는데, 프라이빗 밴을 무료로 제공해주었고, 체크아웃하고 공항으로 돌아갈 때도 무료 프라이빗 밴을 제공해주어서 기분이 풀렸습니다. 워터파크가 진짜 물건입니다. 유료 워터파크에거 줄 서서 탈 법란 워터슬라이드를 마음껏 하루 종일 즐길 수 있습니다. 성인과 어린이 모두요. 공용풀도 좋고, 어메니티도 좋고, 그냥 다 좋았습니다. 해외 여행을 많이 해보았습니다만 이곳은 아주 다이나믹하거나 익사이팅하지는 않지만 가족단위로 푹 쉬기에는 최 마음이 아주 푸근해지는 인생 최고의 여행이었습니다.적이었고

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8

Lisa

Jun 28, 2025

·

Stayed 3 nights

We had a lovely stay in a premium pool villa for 3 nights. The villas are spacious, the staff are friendly, the breakfast was fantastic, and the beach was lovely. There are a few reasons I didn't rate this more highly. No off site food or beverage is allowed and there is a charge for using the kitchen in the villa that you paid to stay in. These are crazy rules, made worse by very overpriced food and drinks. We opted to leave the resort for lunch and dinner and eat at a different restaurant for each meal at the various places that were within walking distance as they had great food options at a reasonable price. We also went to go paddleboarding only to find there are only two that are a bit dated and they only had one paddle. The villa itself had a dingy shower, old leaves piled up all over the patio, and it's as if the walls were dirty, particularly around switches and other high traffic areas, and the sofa was stained. We had a lovely stay as we kept to ourselves and used our private pool, but I'd simply expect more from a 5 star resort.

8

William

Jan 6, 2026

·

Stayed 5 nights

Jättefint resort beläget vid en mycket fin strand. Villorna är både fina och välskötta och området som helhet ger ett lyxigt och avkopplande intryck. Personalen är trevlig och tillmötesgående, men tyvärr är engelskkunskaperna bristfälliga, vilket drar ner servicenivån avsevärt och ibland gör det svårt att få hjälp. Det är också väldigt svårt att få tag i solstolar på stranden, vilket är ett minus. I övrigt är vi väldigt nöjda med vistelsen och har haft en härlig semester.

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10

Ramona

May 2, 2023

·

Stayed 2 nights

This resort was exceptional. If you're debating between resorts, go with this one. Beautiful property: infinity pool overlooking the beach, private pools in the villa. There are many things you can do. They have bikes you can ride around the property with, kayaks to kayak around the water, volleyball to play on the beach, and more. It is a very clean property. The thing we love most about this resort was the customer service. They are beyond amazing and very accommodating. Highly highly recommend.

6

Chan Minh

Dec 17, 2024

·

Stayed 2 nights

I expect more from a 5 star hotel. It was often that they run out towels at the pools. It was chaos with both sun beds and towels. The cleaning was not good and it was missing equipments. Breakfeast and service was good. And the gym was very good compare to many others I have been to.

10

Ching Man

May 1, 2025

·

Stayed 5 nights

This resort has many facilities that cater for the family in particularly families with children. Each villa has its privacy and is very spacious! The spa services is excellent. I enjoyed my body treatment in a luxurious and quiet private room. The therapist is great too. Her techniques is gentle but right to the pressures I preferred!

10

Bukyoung

Jan 8, 2026

·

Stayed 2 nights

수영장이 너무 좋아요 바닷가도 가깝고 일출보기좋아요

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Cleanliness

Many find villas and grounds clean, but housekeeping is inconsistent with missed replenishment and some grime; pests like ants or geckos and occasional pool cleanliness issues were noted.

Related guest reviews

10

LOGICS

Jan 5, 2026

·

Stayed 3 nights

가족들을 위한 객실 업그레이드 최고였습니다. 직원들도 친절했구요. 전용 해변도 깨끗하게 관리되어서 바다를 즐기기에도 좋았습니다. 또한 그랜드월드까지의 버기 서비스도 무척 편리했습니다. 아침 뷔페 메뉴도 다양해서 아이들과 함께 먹기에도 무난했습니다. 다만 수영장 바닥청소를 조금만 더 신경써 주면 최고라고 생각됩니디.

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8

Ka Kay

Aug 23, 2025

·

Stayed 4 nights

It’s a great hotel but there are too many ants around. In the room and in bed too. That’s not very pleasant. The staff worked hard to kill thek but it’s too nature.

10

Diane

Jun 9, 2025

·

Stayed 5 nights

Breakfast is excellent! Anna at the breakfast restaurant really made our 5 days vacation a great one. She treated my family like family. Room cleaning can be improved. The backyard and private pool was not clean for all the 5 days we were there. However, I can overlook all that because of an excellent service in other areas. Thanks

8

Lisa

Jun 28, 2025

·

Stayed 3 nights

We had a lovely stay in a premium pool villa for 3 nights. The villas are spacious, the staff are friendly, the breakfast was fantastic, and the beach was lovely. There are a few reasons I didn't rate this more highly. No off site food or beverage is allowed and there is a charge for using the kitchen in the villa that you paid to stay in. These are crazy rules, made worse by very overpriced food and drinks. We opted to leave the resort for lunch and dinner and eat at a different restaurant for each meal at the various places that were within walking distance as they had great food options at a reasonable price. We also went to go paddleboarding only to find there are only two that are a bit dated and they only had one paddle. The villa itself had a dingy shower, old leaves piled up all over the patio, and it's as if the walls were dirty, particularly around switches and other high traffic areas, and the sofa was stained. We had a lovely stay as we kept to ourselves and used our private pool, but I'd simply expect more from a 5 star resort.

8

SEHWAN

Jan 5, 2026

·

Stayed 3 nights

객실이 깨끗하고 바닷가가 가까워서 정말 좋았습니다. 가족과 함께 여행하기 정말 좋은 리조트였습니다.

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2

Chun Yin

Aug 10, 2025

·

Stayed 4 nights

Plenty of Gecko in the villa and keeping screaming

10

???

Nov 27, 2025

·

Stayed 2 nights

客室は清潔だったが、中の部屋の鍵が壊れていた。

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6

Seula

Aug 23, 2025

·

Stayed 7 nights

The staff were friendly and the food at the restaurants was generally good. However, the dinner dining options were too limited, which was disappointing, and although the villa had a kitchen, it required an extra fee to use it, so I didn’t understand the point of having one. Cleanliness was the biggest issue. The common areas, such as the living room floor, dining table, and sink area, didn’t feel properly cleaned, and it seemed as though the individual rooms and bathroom floors were hardly cleaned at all. The toilet wasn’t cleaned daily, and when the shower gel in the shower ran out, even though it was left on the floor, it wasn’t refilled for several days. The pool water quality also wasn’t very good. On top of that, the coffee pot was nasty, with white mold inside that looked like it had been there for weeks. Another challenge was that the staff spoke very little English, which made it difficult to communicate our needs. Overall, staying there wasn’t terrible, but it wasn’t a very comfortable trip either.

6

Chan Minh

Dec 17, 2024

·

Stayed 2 nights

I expect more from a 5 star hotel. It was often that they run out towels at the pools. It was chaos with both sun beds and towels. The cleaning was not good and it was missing equipments. Breakfeast and service was good. And the gym was very good compare to many others I have been to.

10

JUNHYUK

Jan 5, 2026

·

Stayed 4 nights

깨끗한 객실 직원 친절

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Rooms

Villas are spacious, private, and comfortable, often with private pools. A few note dated elements or layout quirks, such as separated bedroom buildings or bathroom odors in larger villas.

Related guest reviews

10

Alexandra

Jan 8, 2023

·

Likes: Spacious villas. Beautiful pool. Gorgeous landscaping. Dinning facilities/food were excellent. Cleanliness of resort. Excellent WiFi and TV channels. Friendliness of resort staff. Dislikes: At check-in, being told no outside food of any kind is allowed. Schedule times for pick-up/drop-off airport shuttle are not very convenient. Taxi from airport to resort is 300k. Resort charges 3x that rate (900k) for same service in private car. Some dinning room staff had limited English language skills making it difficult to communicate.

10

hyojung

Dec 31, 2022

·

Stayed 2 nights

리조트 위치나 부대시설, 메인풀장 등 너무너무 예쁘고 좋았습니다 10인 대가족 여행이었는데 너무 만족했습니다 딱한가지 아쉬운 점은 4베드룸은 객실에 욕실,화장실이 일체형이어서 에어컨을 끄면 냄새가 심했습니다 그것 말고는 모두 좋았습니다

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10

TAI YUK

Aug 8, 2025

·

Stayed 5 nights

The room (house) is very spacious and the private swimming pool is terrific for kids. The environment is peaceful. The infinity pool and the beach are great to enjoy. The spa is awesome! Will definitely come for the second time!

8

Mayumi

Aug 27, 2025

·

Stayed 2 nights

I stayed with a family of 3. I thought the bedrooms were divided, but the buildings were separate. It was inconvenient.

10

Cristian

Oct 22, 2025

·

Stayed 4 nights

Beautiful 5 Star resort. Our pool villas were immaculate. The beach was outstanding and the pool was massive. I loved the efficiency of the buggy’s driving us around this huge resort. The breakfast buffet was next level. Everything was beautiful except for the prices of food and drinks within the resort. After spending two weeks in other parts of Vietnam, it was a rude shock to see the prices set by this resort. Daylight robbery! As lovely as this resort was, I will not be returning as it lacked any Vietnamese authenticity. It was just another 5 star resort without much character.

10

Jeremy

Jul 24, 2025

·

Stayed 4 nights

It was an amazing property. The breakfast that was included was top notch and had so many different options. The staff were friendly. The pool was nice and the beach was wonderful. The sand was very soft and my kids enjoyed paddle boarding and kayaking. There was really no dining options around the area except for the resort and after being in other areas in Vietnam where food was very cheap, the pricing at the hotel seemed high although it was still cheaper that what we would pay in the US. Over all, the villa was amazing and we thoroughly enjoyed our 4 night stay.

2

JOSIE

Jul 3, 2025

·

Stayed 6 nights

房間太舊

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8

KOHSUKE

Jun 16, 2025

·

Stayed 4 nights

広い敷地でラグジュアリーな体験ができました

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10

Amber

Aug 21, 2023

·

Stayed 2 nights

LOVELY LOVELY LOVELY! The experience was so positive I want to visit Phu Quoc again before I had even left! You travel by buggy everywhere within the premises, and staff nicely arrange everything for you. The rooms are clean and spacious, with the pool in the villa makes the whole experience another level up! Recommend!!!!!

10

Ching Man

May 1, 2025

·

Stayed 5 nights

This resort has many facilities that cater for the family in particularly families with children. Each villa has its privacy and is very spacious! The spa services is excellent. I enjoyed my body treatment in a luxurious and quiet private room. The therapist is great too. Her techniques is gentle but right to the pressures I preferred!

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Service

Staff are frequently friendly and helpful, with standout support in some cases. However, reviews also report inconsistent service: slow or chaotic check-ins, language barriers, towel management limits, and delays for buggies or orders.

Related guest reviews

4

YONGKYU

Sep 24, 2024

·

Stayed 4 nights

I arrived at 10 p.m. due to a resort server error, but I didn't check in for more than 2 hours. The manager did not appear to be trying to solve the problem. We were able to be guided to the room at 1 a.m. after paying separately. It was the worst situation because it was accompanied by children. I got a call from Expedia the next day and corrected it There was no separate compensation.

8

maggie

Dec 27, 2023

·

Stayed 4 nights

5 star hardware but 2 star service. This is the first time I’ve experienced no beach towels in a 5-star beachfront resort. Staffs walking around but don’t take your orders, kept avoiding eye contacts and simply don’t want to serve

6

Seoyoon

Jan 17, 2026

·

Stayed 2 nights

체크인시간도 늦었고, 어떠한 안내없이 로비에서 커피먹고잇으라며 대기했습니다. 방 준비가 안되었던 이유에 대해서도 설명하지않고, 그냥 미안하다. 방키여기있다. 리조트에 대한 기본적인 안내조차 하지 않았습니다. 체크인이 거의 1시간 남짓 걸렷던것같습니다.

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4

Thanh

Jan 11, 2023

·

Stayed 19,364 nights

The first thing the resort did to ruin our holiday mood was checking us into a villa that still had guests staying there. It was a very awkward experience having other guests telling us to leave our allocated villa and seeing their personal belongings in the rooms. The second thing the resort did was getting our food orders wrong when they were non-standard from the menu. The restaurant staff seemed inexperienced in serving and helping guests. When they were asked to fix the order, it took them a very long time to do it. The last thing was getting our shower drains to work properly. We called a serviceman out but after looking at the drains for some time he couldnt fix it and claimed the design of the drains couldn't handle the volume of water that we used in our showers. We had to have dripping showers so as to not flood our shower rooms. The good things about the resort are the kids pool with water slides, my son absolutely loved it, the mega big adults pool and the white sand beach. For the costs of staying at this hotel, we felt it was not worth it given all the faults we experienced.

8

William

Jan 6, 2026

·

Stayed 5 nights

Jättefint resort beläget vid en mycket fin strand. Villorna är både fina och välskötta och området som helhet ger ett lyxigt och avkopplande intryck. Personalen är trevlig och tillmötesgående, men tyvärr är engelskkunskaperna bristfälliga, vilket drar ner servicenivån avsevärt och ibland gör det svårt att få hjälp. Det är också väldigt svårt att få tag i solstolar på stranden, vilket är ett minus. I övrigt är vi väldigt nöjda med vistelsen och har haft en härlig semester.

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10

Murray

Nov 13, 2025

·

Stayed 2 nights

The hotel was excellent and the staff really did their best to assist. the Bearch front Seafood restaurant was brilliant and well worth a dinner. quite busy during the day, but after sunset its a lot less crowded. the manager Ms Kai was terrific too.

6

Seula

Aug 23, 2025

·

Stayed 7 nights

The staff were friendly and the food at the restaurants was generally good. However, the dinner dining options were too limited, which was disappointing, and although the villa had a kitchen, it required an extra fee to use it, so I didn’t understand the point of having one. Cleanliness was the biggest issue. The common areas, such as the living room floor, dining table, and sink area, didn’t feel properly cleaned, and it seemed as though the individual rooms and bathroom floors were hardly cleaned at all. The toilet wasn’t cleaned daily, and when the shower gel in the shower ran out, even though it was left on the floor, it wasn’t refilled for several days. The pool water quality also wasn’t very good. On top of that, the coffee pot was nasty, with white mold inside that looked like it had been there for weeks. Another challenge was that the staff spoke very little English, which made it difficult to communicate our needs. Overall, staying there wasn’t terrible, but it wasn’t a very comfortable trip either.

10

Laura

Sep 2, 2023

·

Stayed 5 nights

We had a fabulous stay at the New World Resort Phu Quoc. Pros: The beach is absolutely stunning and the villas are gorgeous. The breakfast buffet was incredible, we loved that it was slightly different every day. Happy hour is good value and generally all of the staff are eager to please. Cons: Food and drink prices are very expensive for Vietnam, almost on London levels which was a shock after travelling here from a 5 star hotel in Hoi An where spa/food/drinks prices were roughly half those here. Too many rules - e.g. bikes can’t be taken outside the property. Why not? At other hotels we stayed at on our trip they could be taken anywhere, where the roads were far less quiet! My husband got chased down the road by security. Likewise towels could not be taken further along the beach etc. There was no flexibility either, e.g. we had half an hour to kill before we could check in so our children wanted to use the giant pool flamingo for 30 mins, but the staff were adamant we had to pay for an hour and it was not possible to pay half for the time we actually wanted to use it. No outside food allowed to be taken into bills etc etc. These little niggles were quite irritating and don’t make for a relaxing holiday. However, we still loved the hotel and really enjoyed our stay.

10

Mimiko

Jan 4, 2026

·

Stayed 3 nights

日本人スタッフは1人もいませんが、ヴィラはとても綺麗で広く感動しました。施設内はかなり広くバギーで移動しますが、呼ぶとスタッフがバギーで迎えに来てくれます。中は広くプライベートビーチやプール、レストランもいくつかありホテルの外に出なくても良い所がスタッフは皆さん笑顔でとても親切でした。困った時も早急に対応してくれました。また絶対に来たいホテルの1つになりました。日本人も沢山利用して欲しいです。

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10

Jerome

Jan 1, 2026

·

Stayed 3 nights

This hotel is incredible! The villas are top quality, beautiful pool, very nice beach, good food and drinks. The staff is very helpful and friendly, in particular the Food and Beverages director René who helped us a lot as our reservation in an other hotel has been cancelled last minute and the island. René with Steven saved our holiday and did everything for us to enjoy our time in the resort. I truly recommend this resort.

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Location

Set on beautiful Khem Beach in a quiet area, with easy beach access and the cable car nearby. It is remote from town with limited nearby dining, so taxis are commonly used.

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8

NAM PHUONG

Apr 16, 2025

·

Stayed 2 nights

The property was excellent and near the cable car ride to Hong Thom. The rooms were clean and nice and the pool was great and big. It’s also next to the beach so you have swim options. However the night market near by doesn’t give much option and neither is there much to do outside of the resort. The breakfast dining was food but lunch and dinner at the resort is actually quite bad. Meats were chewy and dinner option at the buffet was not much for the $900k dong that you pay. We tried the restaurant inside the resort called Lua and that was also pretty bad. The food was bland and not good.

10

Magnus

Jan 13, 2026

·

Stayed 5 nights

Fantastisk anläggning! Läget är det bästa på Phu Quoc. Direkt anslutning till Khem beach. Väldigt bra frukost. Fantastiskt poolområde. Utmärkt service! Finns inget att klaga på.

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10

Markus

Aug 20, 2023

·

Stayed 7 nights

Sehr ruhiges Strandhotel. Schöne Bucht zum entspannen am Strand und Pool. Mit Hängematten, Schaukeln am Strand. Nicht viel drumherum und man muss mit dem Taxi raus fahren

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10

Nam

Oct 10, 2023

·

Stayed 3 nights

5 Star Resorts - Next to a private quiet beach. The villa is clean and the staff are really friendly. Breakfast was amazing. Great resorts if you need to rest and relax. It's far away from most of the attractions.

8

YUICHI

Jan 8, 2024

·

Stayed 2 nights

フーコック旅行の最初2泊はこのホテルに宿泊しました。スタッフの接客はあっさりでインターコンチと比較するとかなりアバウトでした。家族3人でプレミアヴィラに泊まりましたが、3ベットルームだったので、ひとり一部屋使えて荷物などを広げるのはすごく便利でした。またビーチ沿いに安いカフェやシーフードのお店が沢山あり、景色も良いのでオススメです。空港からはグラブで2,000円ぐらいなので、ホテルの送迎バスのタイミングが合わなければタクシーで行くことをオススメします。

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8

CHUI KING

Apr 10, 2025

·

Stayed 1 night

Without shuttle bus to sunset town

10

Jeremy

Jul 24, 2025

·

Stayed 4 nights

It was an amazing property. The breakfast that was included was top notch and had so many different options. The staff were friendly. The pool was nice and the beach was wonderful. The sand was very soft and my kids enjoyed paddle boarding and kayaking. There was really no dining options around the area except for the resort and after being in other areas in Vietnam where food was very cheap, the pricing at the hotel seemed high although it was still cheaper that what we would pay in the US. Over all, the villa was amazing and we thoroughly enjoyed our 4 night stay.

8

SEHWAN

Jan 5, 2026

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Stayed 3 nights

객실이 깨끗하고 바닷가가 가까워서 정말 좋았습니다. 가족과 함께 여행하기 정말 좋은 리조트였습니다.

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10

Lars Raahauge

Apr 3, 2023

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Stayed 8 nights

Top 3 perfect beach, perfect pool and perfect staff. Good service. But again perfect beach 🤗. Breakfast was fine, with a wide selection. Only 2 small-small negative was that the hotel played house-music loud when you eat breakfast outside. The other is the hotel is a resort, so is a but outside town. But taxi is cheap sooo 👍

8

seong hee

Mar 4, 2025

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Stayed 5 nights

Everything was amazing but didn’t get enough towels and not much to do or eat around. Little far from everything by foot. And not easy to get grab but if you like to stay in the resort, this is one of the best

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Dining

Breakfast is widely praised for variety and quality. Dinner is more mixed, with repeated complaints about high prices, limited vegetarian options, and strict policies banning outside food or charging for kitchen use, plus occasional breakfast queues.

Related guest reviews

8

NAM PHUONG

Apr 16, 2025

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Stayed 2 nights

The property was excellent and near the cable car ride to Hong Thom. The rooms were clean and nice and the pool was great and big. It’s also next to the beach so you have swim options. However the night market near by doesn’t give much option and neither is there much to do outside of the resort. The breakfast dining was food but lunch and dinner at the resort is actually quite bad. Meats were chewy and dinner option at the buffet was not much for the $900k dong that you pay. We tried the restaurant inside the resort called Lua and that was also pretty bad. The food was bland and not good.

10

Magnus

Jan 13, 2026

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Stayed 5 nights

Fantastisk anläggning! Läget är det bästa på Phu Quoc. Direkt anslutning till Khem beach. Väldigt bra frukost. Fantastiskt poolområde. Utmärkt service! Finns inget att klaga på.

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6

Sara

Nov 9, 2024

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Stayed 5 nights

The villas and the beach area is really nice but you are not allowed to bring food or beer/wine from outside the resort into the villa…. The fridge in the villa is not even turned on and they will charge you if you use the kitchen…. Since food and drinks are quite expensive in the resort area, we had to leave the resort to eat and we could not enjoy the villa. Also these rules are really not clearly stated in hotels.com. The strict rules at this hotel really took away from my experience, and I think they risk losing guests because of it.

10

Cole

Dec 16, 2025

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Stayed 4 nights

직원들 친절하고, 시설 깨끗하고, 식당 퀄리티는 생각만큼 훌륭하진 않았고 조식이 너무 붐볐지만 그 외 위치와 모든것이 좋았습니다. 외부 식당도 이용해봤는데 그냥 호텔음식이 나았습니다. 리조트 앞의 켐비치는 기대했던것 이상으로 환상적이었고, 수심이 낮아 가족들과 함께 즐기기 좋았습니다. 처음 도착했을 때 셔틀 어레인지가 누락되어 30분정도 공항 게이트에서 기다렸는데, 프라이빗 밴을 무료로 제공해주었고, 체크아웃하고 공항으로 돌아갈 때도 무료 프라이빗 밴을 제공해주어서 기분이 풀렸습니다. 워터파크가 진짜 물건입니다. 유료 워터파크에거 줄 서서 탈 법란 워터슬라이드를 마음껏 하루 종일 즐길 수 있습니다. 성인과 어린이 모두요. 공용풀도 좋고, 어메니티도 좋고, 그냥 다 좋았습니다. 해외 여행을 많이 해보았습니다만 이곳은 아주 다이나믹하거나 익사이팅하지는 않지만 가족단위로 푹 쉬기에는 최 마음이 아주 푸근해지는 인생 최고의 여행이었습니다.적이었고

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10

Cristian

Oct 22, 2025

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Stayed 4 nights

Beautiful 5 Star resort. Our pool villas were immaculate. The beach was outstanding and the pool was massive. I loved the efficiency of the buggy’s driving us around this huge resort. The breakfast buffet was next level. Everything was beautiful except for the prices of food and drinks within the resort. After spending two weeks in other parts of Vietnam, it was a rude shock to see the prices set by this resort. Daylight robbery! As lovely as this resort was, I will not be returning as it lacked any Vietnamese authenticity. It was just another 5 star resort without much character.

10

Jeremy

Jul 24, 2025

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Stayed 4 nights

It was an amazing property. The breakfast that was included was top notch and had so many different options. The staff were friendly. The pool was nice and the beach was wonderful. The sand was very soft and my kids enjoyed paddle boarding and kayaking. There was really no dining options around the area except for the resort and after being in other areas in Vietnam where food was very cheap, the pricing at the hotel seemed high although it was still cheaper that what we would pay in the US. Over all, the villa was amazing and we thoroughly enjoyed our 4 night stay.

10

Pablo

Dec 29, 2025

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Stayed 2 nights

Beautiful resort. Amazing beach. Nice breakfast buffet. Family loved it!

6

Jeppe Schyth

Dec 25, 2025

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Stayed 7 nights

Sødt personale og lækker strand trækker op, men lange køer til morgenmad, kun et håndklæde om dagen og lignende trækker lidt ned.

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6

simran

Sep 8, 2025

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Stayed 2 nights

There were red ants in our villa and we showed it to the staff multiple times. After so much of back and forth they finally moved us to a new villa. Being vegetarians they had limited options for us and we were not allowed to order in via grab also. That was a bummer. Other than that, everything was good!

10

Laura

Sep 2, 2023

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Stayed 5 nights

We had a fabulous stay at the New World Resort Phu Quoc. Pros: The beach is absolutely stunning and the villas are gorgeous. The breakfast buffet was incredible, we loved that it was slightly different every day. Happy hour is good value and generally all of the staff are eager to please. Cons: Food and drink prices are very expensive for Vietnam, almost on London levels which was a shock after travelling here from a 5 star hotel in Hoi An where spa/food/drinks prices were roughly half those here. Too many rules - e.g. bikes can’t be taken outside the property. Why not? At other hotels we stayed at on our trip they could be taken anywhere, where the roads were far less quiet! My husband got chased down the road by security. Likewise towels could not be taken further along the beach etc. There was no flexibility either, e.g. we had half an hour to kill before we could check in so our children wanted to use the giant pool flamingo for 30 mins, but the staff were adamant we had to pay for an hour and it was not possible to pay half for the time we actually wanted to use it. No outside food allowed to be taken into bills etc etc. These little niggles were quite irritating and don’t make for a relaxing holiday. However, we still loved the hotel and really enjoyed our stay.

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New World Phu Quoc Resort

About this property

Location

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Garden Pool Villa 3 Bedrooms

Garden Pool Villa 3 Bedrooms (Twin)

Grand Pool Villa 2 Bedrooms

Grand Pool Villa

Grand Deluxe Pool Villa

Deluxe Pool Villa

Premium Pool Villa 3 Bedrooms

Premium Pool Villa 1 Bedroom

Garden Pool Villa 1 Bedroom

Premium Pool Villa 2 Bedrooms

Guest reviews of New World Phu Quoc Resort

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