The Sand Hill Inn

I would describe this as a quirky, lovely inn. I appreciated the heads up about no front desk. I like the layout and gorgeous scenery of this inn.

Nice comfortable clean room, good views of the semi secluded balcony. Easy entry with a code. Had some other guests smoking on the premises which made it unpleasant to sit outside another guest playing loud music early in the morning. But without a physical person to manage the property I guess that’s gonna happen. Could use a refreshing on interior, upholstered chairs changed out. Also more info about having a coffeepot and microwave in the room in description and the common room w/ a gas grill. We would stay here again. Great location off the beaten path

Lovely lake view from balcony, but door to balcony was difficult to open. Bed comfortable. Could not make the Roku TV work. Coffee maker did not work properly and left huge amount of grounds in the tiny cup provided. No stir sticks, decaf pods, or tea bags. Luckily there was another coffee machine in the commom room. No ice machine that we could find. There was a broken floor tile in the foyer and the wall in the bathroom had some damage. Could not rate service as there was no one there to provide any, which makes the property feel rather unwelcome.

We had a lake view cottage/room with fireplace and jacuzzi tub. It was perfect. It is outdated but still nice.

Spa tub was disappointing

Nice quiet property overlooking the lake. Easy room access, no hassle check in.

The property is on a good location. The upkeep of the facility was average. There is no staff at the property. You are given a code by email to get in the main door and a code to get into your room. I had questions regarding the refrigerator in the hangout room/kitchen for the guests. Wasn’t sure if any of the breakfast items in the refrigerator and freezer were for the guests or something a guest brought for themselves. We’re always had a very nice day and a very nice view of lake Como.

Beautiful scenery on the lake and enjoyed watching the geese and their babies. Very peaceful quiet area and the inn provided everything we needed for a comfortable stay!the fireplaces the jetted tub and the comfortable bed made our stay even better.

The property is right at lake shore in a very quiet area. It's a 10 min drive to Lake Geneva where you'll find a bunch of restaurants. There is is also food options right next door but the reviews aren't the best. The concept of the cottage is good, the hot tub is a nice touch but it is very loud, not sure my downstairs neighbours really enjoyed it as I did. There is no front desk but a phone call will get you any questions answered. Actually one of their staff came to the place to sort things out, good on you! Unfortunately, the place needs more love to make it great. Carpets stained and smelly, mosquito screen jammed, more reliable wifi. My lower neighbours were quite noisy on the balcony, the insulation is bad. Luckily, the second night, I was alone and it was quiet except for the noise coming from a ventilation fan (I guess?) located below my room; but it is a weird feeling to be the only one in the entire hotel. Basically, I liked the place and will book again but they need to upgrade it to bring it back at the standard it deserves...

Loved the suite room we got. It is very spacious, hot tub was nice. Looking out towards the lake at sunrise was beautiful! Would definitely book this again! Its definitely beautiful there during fall.

Nice comfortable clean room, good views of the semi secluded balcony. Easy entry with a code. Had some other guests smoking on the premises which made it unpleasant to sit outside another guest playing loud music early in the morning. But without a physical person to manage the property I guess that’s gonna happen. Could use a refreshing on interior, upholstered chairs changed out. Also more info about having a coffeepot and microwave in the room in description and the common room w/ a gas grill. We would stay here again. Great location off the beaten path

Beautiful, cozy property on the lake. Could use some maintenance though. A little power washing would go a long way. So many spider webs and bird droppings. Overall very nice property. Would definitely return.

The room was clean & spacious with a nice view of the lake. The convenience of restaurants in walking distance was very nice. The property was quiet & peaceful. It is in need of a refresh but overall was fine.

The property owners were very responsive and helpful during our stay. The property was perfect and seem less. The lake was quiet and beautiful in the off season. We absolutely loved the hot tub and fire. It was a perfect quiet spot. Very clean. Lots of helpful niceties in the kitchen and common area.

Nice enough but patio could be cleaner

Second time being here. Sunset was beautiful. Very clean.

Right off of Lake Como. Extremely quiet and beautiful. Room was very clean.

We’re cheerful and easygoing travelers, but this experience was truly disappointing. Upon arrival, we found our suite (225 Upper) had not been cleaned after the prior guest — the bed was unmade, towels and bathmat were used, and the trash bin was still full. It was clearly not ready for anyone to check in. While we understand that mistakes happen, the real problem was the complete inability to reach a human being for help. There was no front desk, no local contact, and no response to repeated phone calls or our immediate email (which included photos). We waited in our car for a while hoping someone would respond, but no one ever did — leaving us with no choice but to leave and find other accommodations that evening. We genuinely would have been happy to move to another room or work it out on-site, but the lack of communication made that impossible. We travel often, and this was the first time we felt completely stranded. Hopefully this helps future travelers — and the property — improve the guest experience.

I had made a reservation based upon the photos and information online for the Inn. When we arrived, we took a walk around the property and were appalled by the condition of it. There were weeds everywhere. The outdoor furniture was filthy and the few cushions on the chairs were dirty. When we walked to the front of the property to see the "beautiful" lake, we were walking through geese droppings. The pier was covered with geese droppings. We tried our code to the building which did not work. Another guest was able to get in on the west side and opened the door for us on the east side. We climbed three small flights of terribly lit stairs to get to our room. When we opened the door, we could smell a strong scent of bleach. We turned on the television and were unable to get a signal. We called the "Manager" who said the internet had been out and should be up shortly. We told her that we would not be staying as long as planned and would like to change our date of departure. She said since we had gone through a third party, we would have to contact Expedia. I asked her if she had a number for Expedia. She said she did not. I tried several different methods of reaching Expedia and had no success. There was no maid service. Fresh towels were supposed to be in a hamper in the hallway. We were booked for three nights. We stayed one night and left the next day. Disappointed is an understatement.

Came for holiday weekend. Stayed on the cottage and really enjoyed the peace and quiet. Room was beautifully decorated and very clean.

The property location is nice, right on Lake Como however, that is the only thing worth mentioning. For the price, the property is outdated and rooms are quite noisy. If guests next door or below are showering or using the hot tub, the water pressure noise sounds like its in your room (very loud). Property in general looks rundown and needs updating, maintenance etc. Carpeting in the room and common hallway smells musty. Will not book this property again.

The room was clean & spacious with a nice view of the lake. The convenience of restaurants in walking distance was very nice. The property was quiet & peaceful. It is in need of a refresh but overall was fine.

Lovely lake view from balcony, but door to balcony was difficult to open. Bed comfortable. Could not make the Roku TV work. Coffee maker did not work properly and left huge amount of grounds in the tiny cup provided. No stir sticks, decaf pods, or tea bags. Luckily there was another coffee machine in the commom room. No ice machine that we could find. There was a broken floor tile in the foyer and the wall in the bathroom had some damage. Could not rate service as there was no one there to provide any, which makes the property feel rather unwelcome.

Beautiful, romantic and right on the lake.

The room itself was ok. However, my husband and I couldn’t give it a higher rating because the air conditioning system was extremely loud. We were up most of the night because of the noise from the AC.

The property is right at lake shore in a very quiet area. It's a 10 min drive to Lake Geneva where you'll find a bunch of restaurants. There is is also food options right next door but the reviews aren't the best. The concept of the cottage is good, the hot tub is a nice touch but it is very loud, not sure my downstairs neighbours really enjoyed it as I did. There is no front desk but a phone call will get you any questions answered. Actually one of their staff came to the place to sort things out, good on you! Unfortunately, the place needs more love to make it great. Carpets stained and smelly, mosquito screen jammed, more reliable wifi. My lower neighbours were quite noisy on the balcony, the insulation is bad. Luckily, the second night, I was alone and it was quiet except for the noise coming from a ventilation fan (I guess?) located below my room; but it is a weird feeling to be the only one in the entire hotel. Basically, I liked the place and will book again but they need to upgrade it to bring it back at the standard it deserves...

The property was beautiful and the room was nice. We had a little balcony that went over the water and really looked forward to sitting out on this and enjoying the view. However,You cannot sit on the chairs on the balcony and see the water as the view is obstructed by the wood of the balcony.

Loved the suite room we got. It is very spacious, hot tub was nice. Looking out towards the lake at sunrise was beautiful! Would definitely book this again! Its definitely beautiful there during fall.

My room exceded my expectations. It was clean, comfortable with the back door opening out to Lake Como. Great biee.

The hotel and location was fantastic. Other than the bed, the furniture was uncomfortable and/or spartan. I was expecting more amenities or perks at this price. Updating is definitely needed.

I really like the whole experience. The manager was friendly. Everything in my room worked and it wasa perfect way to spend a couple of days.

Everything we saw on line is accurate . The room is beautiful and exactly as we expected Staff was reachable immediately to answer the few questions we had.comfortable clean and romantic

The service was so poor that I could not even get a bucket of ice. There’s some required maintenance in around the room that makes this place look like it is second rate and doesn’t pay attention to maintenance details, such as holes in the wall in my room, a carpet lack of the convenience of in changes

Lovely lake view from balcony, but door to balcony was difficult to open. Bed comfortable. Could not make the Roku TV work. Coffee maker did not work properly and left huge amount of grounds in the tiny cup provided. No stir sticks, decaf pods, or tea bags. Luckily there was another coffee machine in the commom room. No ice machine that we could find. There was a broken floor tile in the foyer and the wall in the bathroom had some damage. Could not rate service as there was no one there to provide any, which makes the property feel rather unwelcome.

We loved everything about Sandhill. The lady who helped us ( May ) helped us throughout correcting Expedia's mistakes as they popped up from Expedia including not being able to get into the place. If not for May our trip through Expedia would of never worked out. Expedia is run by a bunch of incompetent moron's and we will recommend to everyone - AVOID USING THEM

Excellent property. Excellent staff. Excellent experience. Highly recommended.

The property owners were very responsive and helpful during our stay. The property was perfect and seem less. The lake was quiet and beautiful in the off season. We absolutely loved the hot tub and fire. It was a perfect quiet spot. Very clean. Lots of helpful niceties in the kitchen and common area.

We’re cheerful and easygoing travelers, but this experience was truly disappointing. Upon arrival, we found our suite (225 Upper) had not been cleaned after the prior guest — the bed was unmade, towels and bathmat were used, and the trash bin was still full. It was clearly not ready for anyone to check in. While we understand that mistakes happen, the real problem was the complete inability to reach a human being for help. There was no front desk, no local contact, and no response to repeated phone calls or our immediate email (which included photos). We waited in our car for a while hoping someone would respond, but no one ever did — leaving us with no choice but to leave and find other accommodations that evening. We genuinely would have been happy to move to another room or work it out on-site, but the lack of communication made that impossible. We travel often, and this was the first time we felt completely stranded. Hopefully this helps future travelers — and the property — improve the guest experience.

The property is right at lake shore in a very quiet area. It's a 10 min drive to Lake Geneva where you'll find a bunch of restaurants. There is is also food options right next door but the reviews aren't the best. The concept of the cottage is good, the hot tub is a nice touch but it is very loud, not sure my downstairs neighbours really enjoyed it as I did. There is no front desk but a phone call will get you any questions answered. Actually one of their staff came to the place to sort things out, good on you! Unfortunately, the place needs more love to make it great. Carpets stained and smelly, mosquito screen jammed, more reliable wifi. My lower neighbours were quite noisy on the balcony, the insulation is bad. Luckily, the second night, I was alone and it was quiet except for the noise coming from a ventilation fan (I guess?) located below my room; but it is a weird feeling to be the only one in the entire hotel. Basically, I liked the place and will book again but they need to upgrade it to bring it back at the standard it deserves...

Terrible communication.

Nice comfortable clean room, good views of the semi secluded balcony. Easy entry with a code. Had some other guests smoking on the premises which made it unpleasant to sit outside another guest playing loud music early in the morning. But without a physical person to manage the property I guess that’s gonna happen. Could use a refreshing on interior, upholstered chairs changed out. Also more info about having a coffeepot and microwave in the room in description and the common room w/ a gas grill. We would stay here again. Great location off the beaten path

The room was clean & spacious with a nice view of the lake. The convenience of restaurants in walking distance was very nice. The property was quiet & peaceful. It is in need of a refresh but overall was fine.

Beautiful, romantic and right on the lake.

This was the perfect retreat for me. I traveled alone to celebrate the end of another school year. I enjoyed sitting outside and reading while looking out at the lake. The hotel is about 5 miles from downtown Lake Geneva so it was easy to get places. There was a fridge and microwave in the room and there is a kitchen in the gathering area. Owners were quick to respond when I had questions. Clean and safe

Nice quiet property overlooking the lake. Easy room access, no hassle check in.

The property is on a good location. The upkeep of the facility was average. There is no staff at the property. You are given a code by email to get in the main door and a code to get into your room. I had questions regarding the refrigerator in the hangout room/kitchen for the guests. Wasn’t sure if any of the breakfast items in the refrigerator and freezer were for the guests or something a guest brought for themselves. We’re always had a very nice day and a very nice view of lake Como.

I stayed in the cottage and it was such a lovely experience. The room was quite large and the tub was huge, though it did slowly drain when full. Being right on the water was calming, but sound from the restaurant next door carried over the lake and there was a wedding going on. They ended early enough though they it didn't disturb my sleep. The staff was wonderful. There was an air freshener in the room and I have migraines very sensitive to smell. They worked with me to ensure my visit was enjoyable and free from triggers. I would definitely stay here again.

Right off of Lake Como. Extremely quiet and beautiful. Room was very clean.

The property is right at lake shore in a very quiet area. It's a 10 min drive to Lake Geneva where you'll find a bunch of restaurants. There is is also food options right next door but the reviews aren't the best. The concept of the cottage is good, the hot tub is a nice touch but it is very loud, not sure my downstairs neighbours really enjoyed it as I did. There is no front desk but a phone call will get you any questions answered. Actually one of their staff came to the place to sort things out, good on you! Unfortunately, the place needs more love to make it great. Carpets stained and smelly, mosquito screen jammed, more reliable wifi. My lower neighbours were quite noisy on the balcony, the insulation is bad. Luckily, the second night, I was alone and it was quiet except for the noise coming from a ventilation fan (I guess?) located below my room; but it is a weird feeling to be the only one in the entire hotel. Basically, I liked the place and will book again but they need to upgrade it to bring it back at the standard it deserves...

Lakefront retreat with a great restaurant on the property . Easy parking , comfy bed and good views. Short drive to Fontana or Lake Geneva for more food options.

The room was clean & spacious with a nice view of the lake. The convenience of restaurants in walking distance was very nice. The property was quiet & peaceful. It is in need of a refresh but overall was fine.

This was the perfect retreat for me. I traveled alone to celebrate the end of another school year. I enjoyed sitting outside and reading while looking out at the lake. The hotel is about 5 miles from downtown Lake Geneva so it was easy to get places. There was a fridge and microwave in the room and there is a kitchen in the gathering area. Owners were quick to respond when I had questions. Clean and safe

Th fireplace was a beautiful amenity for our 40th wedding anniversary. Dining was a little cumbersome, as some of the resteraunts were closed this time of year

The property is on a good location. The upkeep of the facility was average. There is no staff at the property. You are given a code by email to get in the main door and a code to get into your room. I had questions regarding the refrigerator in the hangout room/kitchen for the guests. Wasn’t sure if any of the breakfast items in the refrigerator and freezer were for the guests or something a guest brought for themselves. We’re always had a very nice day and a very nice view of lake Como.

I stayed in the cottage and it was such a lovely experience. The room was quite large and the tub was huge, though it did slowly drain when full. Being right on the water was calming, but sound from the restaurant next door carried over the lake and there was a wedding going on. They ended early enough though they it didn't disturb my sleep. The staff was wonderful. There was an air freshener in the room and I have migraines very sensitive to smell. They worked with me to ensure my visit was enjoyable and free from triggers. I would definitely stay here again.

The property is right at lake shore in a very quiet area. It's a 10 min drive to Lake Geneva where you'll find a bunch of restaurants. There is is also food options right next door but the reviews aren't the best. The concept of the cottage is good, the hot tub is a nice touch but it is very loud, not sure my downstairs neighbours really enjoyed it as I did. There is no front desk but a phone call will get you any questions answered. Actually one of their staff came to the place to sort things out, good on you! Unfortunately, the place needs more love to make it great. Carpets stained and smelly, mosquito screen jammed, more reliable wifi. My lower neighbours were quite noisy on the balcony, the insulation is bad. Luckily, the second night, I was alone and it was quiet except for the noise coming from a ventilation fan (I guess?) located below my room; but it is a weird feeling to be the only one in the entire hotel. Basically, I liked the place and will book again but they need to upgrade it to bring it back at the standard it deserves...

Lakefront retreat with a great restaurant on the property . Easy parking , comfy bed and good views. Short drive to Fontana or Lake Geneva for more food options.