Zasgo Hotel

Our experience at Zasgo Hotel was overwhelmingly positive from the moment we checked in. We were welcomed by the impeccable Adi, who not only gave us all the information about the hotel, but also, at our request, booked a boat tour for the next morning to Komodo National Park (due to the delay of our plane we arrived at the hotel almost at dinner time). While Adì answered our questions, Elisa and Hendra entertained our daughter who was waiting for us to finish checking in. The very friendly Aldo accompanied us to our room. Our family room was spacious, the beds very comfortable, and the view from the balcony amazing. The location of the hotel is ideal for reaching the centre of town and several restaurants where we could dine. The swimming pool at sunset is undoubtedly a plus, as is the friendly staff who are super helpful in resolving any customer requests. The supermarket below the hotel is an added convenience

Visiting Labuan Bajo to do the tour of Komodo Island, the hotel is convenient and very comfortable. The staff are very helpful, the rooms are very clean and modern (many have views of the harbor), and there is a market on the ground floor for any of your last minute needs.

Fantastic stay at the Zasgo Hotel. Enjoyed 2 nights in a comfortable clean room with a delicious breakfast and wonderful pool. Hotel arranged airport transfer and the driver was waiting upon our arrival. Check in and check-out was smooth and all staff went out of their way to make sure our stay was excellent. Very friendly and always greeted us with a smile. I would highly recommend staying at the Zasgo Hotel

La atención y amabilidad del personal, especialmente a Rosi y Fhaim que tenían nuestra habitación impecable. La habitación muy amplia y con una cama comodísima, y las vistas desde el balcón a la bahía de Labuan un espectáculo. El desayuno, tanto para llevar como para tomar en el hotel muy bueno y abundante. Hay un súper en el propio hotel con muy buenos precios y donde puedes adquirir de todo, la gente local también compra en él. Tiene una piscina con pool bar y música abierta hasta las 10 p.m. con vistas a la bahía 😍

我住有窗戶的房間，房間很安靜，酒店樓下有超級市場，什麼都有。 早上看到日出的光，員工每一位都帶著微笑，早餐位置很美，日落也很絕，酒店有車可到機場75000IDR

Great stay at zasgoboth before leaving and return from kamodo island boat trip. Staff very friendly and helpful. Close to airport and centre of bajo. Pool area and view amazing. Risky and staff at pool very friendly. Defibately recommend

The hotel is really nice… the swimming pool is the best part. Excellent view and the bar right in there. The room was spacious and from previous reviews we thought the bathroom would be small, but not at all. The only 2 bad things are the internet that drops every 2 minutes and the menu options are very poor. And the food is not really good and expensive for what it is, we even got upset stomach after eating.

This hotel was everything we needed. We were contacted prior to arrival regarding whether we needed transport from the airport which was good. However, when we arrived at, there was no one there to pick us up. We contacted the hotel who told us there was someone already there, but we had waited for nearly 20 minutes and no one turned up so we got a taxi which was far easier and cheaper. Generally, staff were friendly and helped where they could, such as providing a breakfast box in the morning since we left very early for a tour. The rooms were very spacious, but the air con was pretty weak meaning it was still relatively warm in the rooms. The fridge was also not on when we arrived, which would have helped for water. The hotel did have a restaurant with a stunning view and a pool with a lovely bar looking out to the harbour. However, this got fully very quickly due do it not offering much seating compared to the number of rooms.

スーパーやフードコートがホテル内にあるのが便利だった

La piscine avec vue sur la baie, le personnel vraiment gentil et disponible

It’s not worth the money. The bathroom and especially the shower were full of mold. The service was good but the personnel are instructed to tell us all the fines we would get if we didn’t follow the rules while checking in. Not quite a “warm welcome”.

Visiting Labuan Bajo to do the tour of Komodo Island, the hotel is convenient and very comfortable. The staff are very helpful, the rooms are very clean and modern (many have views of the harbor), and there is a market on the ground floor for any of your last minute needs.

The room and bathroom itself was nice however quite dark. Shower was really good when it was hot but temperamental - hot water must be on limit so varies when it comes There were ants everywhere - on the floor some but most on the counter table in bedroom so wouldn't recommend leaving any food or drink out. No welcome drinks as stated in booking confirmation - we asked about it and they said it wasn't made so will give the next day but they never did. Not the hotels fault but the guests staying here can be really really loud - had to call security at 1.30am on one night to tell them to shut up. The pool view for sunset is incredible - they give towels, the water is clean. I would still book at this hotel again in future as for the price it was still nice

The hotel is in a good location and the room was clean. I also enjoyed the included breakfast, which was very varied.

Amazing stay again as we loved it so much the first time we had to return. Great rooftop pool area to watch the sunset and just hang out. Breakfast great. Rooms comfortable and staff friendly. By far the cleanest place I’ve stayed in Indonesia, not a bug in sight!!

Room was very clean and nice. Staff were very welcoming and friendly. Especially cleaning staff went out of their way to give a great experience

The place was clean enough, but it was an old building. They must have a problem with their toilets or sewer, the room smellled like sewer the whole time. Nasty! There was only one chair in the room and none on the balcony, so you could not sit on balcony. View was great. Close to downtown. Pool/pool bar was nice. Breakfast was buffet and had large selection. We reserved a car ride for 640am with the front desk. When we went down, the guy said the car service didn’t start until 7am. Not sure why they didn’t tell us that when we reserved the car the night before. The front desk guy was rude. We had to be at our dive place at 7am. He said we could wait until 7am for the car. I said we could not and asked what other options we had. He said he could try to call us an outside taxi. He did that and we were able to get to the dive shop just in time for our trip. Overall, okay for the price since it was inexpensive, but I would not stay there again.

Hotel staff were very friendly and super helpful. Room and hotel were very clean and the lunch we had at the pool was delicious!

Worst hotel and service I’ve ever had Check-in: Basically gave me my room key and no discussion about meals, amenities or anything about the hotel. They had a sign for a welcome drink, did not receive that. Hotel: The hotel is in poor condition, dirty, the pool is rough, the odor is of cigarette smoke permanently imbedded in every corner. Room: My room looked similar to the photos online but just decrepit. My bed sheets were COVERED IN BLACK HAIRS and debris. It was absolutely disgusting. There was something every couple of inches. I don’t think they washed them and left them on there from the last guest. I asked for a new sheet so that I could sleep in the sheet like a sleeping bag and I wore long sleeved shirt and pants so none of my skin was touching anything. I slept on a towel for my head, hope that was clean. I reserved their shuttle to the airport for 75,000 and they refused to let me go on it until they checked my room to see if they needed to charge me for anything. They sent housekeeping up there and I was shown a photo of a towel with a lipstick smudge on it. They said we have to charge you. i asked how much and they just made up an arbitrary amount of 50,000. Now the only reason I paid is because I didn’t have time to argue because I needed to get to the airport. But this is about principle, you don’t provide me with clean sheets but you expect me to pay for a dirty towel? This place is petty, dirty, terrible customer service. DON’T RECOMMEND

Belle vue de la piscine. Hôtel propre et bien situé!

Our experience at Zasgo Hotel was overwhelmingly positive from the moment we checked in. We were welcomed by the impeccable Adi, who not only gave us all the information about the hotel, but also, at our request, booked a boat tour for the next morning to Komodo National Park (due to the delay of our plane we arrived at the hotel almost at dinner time). While Adì answered our questions, Elisa and Hendra entertained our daughter who was waiting for us to finish checking in. The very friendly Aldo accompanied us to our room. Our family room was spacious, the beds very comfortable, and the view from the balcony amazing. The location of the hotel is ideal for reaching the centre of town and several restaurants where we could dine. The swimming pool at sunset is undoubtedly a plus, as is the friendly staff who are super helpful in resolving any customer requests. The supermarket below the hotel is an added convenience

Hotel immerso nel rumore terrificante di moto e auto, e alle 4 del mattino dalle preghiere della moschea! Notti insonni e disturbate.

Camera spaziosa con vista spettacolare sulla baia

Visiting Labuan Bajo to do the tour of Komodo Island, the hotel is convenient and very comfortable. The staff are very helpful, the rooms are very clean and modern (many have views of the harbor), and there is a market on the ground floor for any of your last minute needs.

No milk for breakfast. Lack of hot water when you are having a bath.

Breakfast was quite boring. Lots of noise coming from the hallway, through the door.

The hotel is really nice… the swimming pool is the best part. Excellent view and the bar right in there. The room was spacious and from previous reviews we thought the bathroom would be small, but not at all. The only 2 bad things are the internet that drops every 2 minutes and the menu options are very poor. And the food is not really good and expensive for what it is, we even got upset stomach after eating.

This hotel was everything we needed. We were contacted prior to arrival regarding whether we needed transport from the airport which was good. However, when we arrived at, there was no one there to pick us up. We contacted the hotel who told us there was someone already there, but we had waited for nearly 20 minutes and no one turned up so we got a taxi which was far easier and cheaper. Generally, staff were friendly and helped where they could, such as providing a breakfast box in the morning since we left very early for a tour. The rooms were very spacious, but the air con was pretty weak meaning it was still relatively warm in the rooms. The fridge was also not on when we arrived, which would have helped for water. The hotel did have a restaurant with a stunning view and a pool with a lovely bar looking out to the harbour. However, this got fully very quickly due do it not offering much seating compared to the number of rooms.

Sehr schöne Zimmer | Optimale Lage | Super Pool mit traumhafter Aussicht über Labuan Bajo | Sehr nettes Personal

Thw Hotel is disappointing, there were few points deserves a comment. Internet doesnt work, I stayed two nights: first before the island boat tour and onother night after. Two different rooms on different floors, neither I had internet connection. Hot water wasn't available also and the bathroom very small. The small room doesn’t have windows, but lots of mosquitos and no eletronic repelent. Breakfast place has an amazing view, but omelet station doesn't take note, therefore, very unorganized and difficult to get your order.

It’s not worth the money. The bathroom and especially the shower were full of mold. The service was good but the personnel are instructed to tell us all the fines we would get if we didn’t follow the rules while checking in. Not quite a “warm welcome”.

Our experience at Zasgo Hotel was overwhelmingly positive from the moment we checked in. We were welcomed by the impeccable Adi, who not only gave us all the information about the hotel, but also, at our request, booked a boat tour for the next morning to Komodo National Park (due to the delay of our plane we arrived at the hotel almost at dinner time). While Adì answered our questions, Elisa and Hendra entertained our daughter who was waiting for us to finish checking in. The very friendly Aldo accompanied us to our room. Our family room was spacious, the beds very comfortable, and the view from the balcony amazing. The location of the hotel is ideal for reaching the centre of town and several restaurants where we could dine. The swimming pool at sunset is undoubtedly a plus, as is the friendly staff who are super helpful in resolving any customer requests. The supermarket below the hotel is an added convenience

Fantastic stay at the Zasgo Hotel. Enjoyed 2 nights in a comfortable clean room with a delicious breakfast and wonderful pool. Hotel arranged airport transfer and the driver was waiting upon our arrival. Check in and check-out was smooth and all staff went out of their way to make sure our stay was excellent. Very friendly and always greeted us with a smile. I would highly recommend staying at the Zasgo Hotel

The staff are the best part of this hotel. So keen to help with anything.

This hotel was everything we needed. We were contacted prior to arrival regarding whether we needed transport from the airport which was good. However, when we arrived at, there was no one there to pick us up. We contacted the hotel who told us there was someone already there, but we had waited for nearly 20 minutes and no one turned up so we got a taxi which was far easier and cheaper. Generally, staff were friendly and helped where they could, such as providing a breakfast box in the morning since we left very early for a tour. The rooms were very spacious, but the air con was pretty weak meaning it was still relatively warm in the rooms. The fridge was also not on when we arrived, which would have helped for water. The hotel did have a restaurant with a stunning view and a pool with a lovely bar looking out to the harbour. However, this got fully very quickly due do it not offering much seating compared to the number of rooms.

In general, everything is fine. Close to the airport. Has a market in the basement which is convenient. Pool and breakfast good. However, I did not appreciate being harassed for a hair dryer! There weren’t any hair dryer in my room. I called the front desk but nobody came so i took matters into my own hands and asked the housekeeper that was cleaning the rooms on the floor for a hair dryer which she kindly lended. However, in the evening the front desk called to get the dryer back. I told them i was there for 3nights and i needed the hair dryer and i was willing to give it back if they were going to provide me with another one so in the end they let me keep it. Then, the day before i check out they called me at 3pm. They were surprised i was in my room and sounded almost disappointed … they asked for something i could not understand and said it was ok and hung up. Then called again at 10pm to get the hair dryer!!! Now, i understand they wanted. They wanted to check if i was in the room to take the hair dryer back! First of all, the hotel should have hair dryers for all rooms. Second, it is not professional to harass a client for a hair dryer when you should be able to provide it for everyone. They could have waited until i checked-out to take it back and not call so often and late at 10pm. The service in general was fine but the handling of this situation is very poor.

The place was clean enough, but it was an old building. They must have a problem with their toilets or sewer, the room smellled like sewer the whole time. Nasty! There was only one chair in the room and none on the balcony, so you could not sit on balcony. View was great. Close to downtown. Pool/pool bar was nice. Breakfast was buffet and had large selection. We reserved a car ride for 640am with the front desk. When we went down, the guy said the car service didn’t start until 7am. Not sure why they didn’t tell us that when we reserved the car the night before. The front desk guy was rude. We had to be at our dive place at 7am. He said we could wait until 7am for the car. I said we could not and asked what other options we had. He said he could try to call us an outside taxi. He did that and we were able to get to the dive shop just in time for our trip. Overall, okay for the price since it was inexpensive, but I would not stay there again.

AC was top notch. We woke up to a frigid environment which is what we like. Rooms was nice and clean. Hotel was nice and clean. The pool/restaurant/bar was great but the staff wasn’t super helpful. We were seated for a while and ended up going up to the bar to order several times. Not a deal breaker though.

Hotel staff were very friendly and super helpful. Room and hotel were very clean and the lunch we had at the pool was delicious!

Great and convenient location for the hotel. Rooms are simple but comfortable. Very friendly staff, specially Aldo who was our driver to pick us up at the airport and check us in. It also has supermarket and pharmacy. Breakfast is another great feature.

Our experience at Zasgo Hotel was overwhelmingly positive from the moment we checked in. We were welcomed by the impeccable Adi, who not only gave us all the information about the hotel, but also, at our request, booked a boat tour for the next morning to Komodo National Park (due to the delay of our plane we arrived at the hotel almost at dinner time). While Adì answered our questions, Elisa and Hendra entertained our daughter who was waiting for us to finish checking in. The very friendly Aldo accompanied us to our room. Our family room was spacious, the beds very comfortable, and the view from the balcony amazing. The location of the hotel is ideal for reaching the centre of town and several restaurants where we could dine. The swimming pool at sunset is undoubtedly a plus, as is the friendly staff who are super helpful in resolving any customer requests. The supermarket below the hotel is an added convenience

We received a very warm welcome, but were then informed about a number of things we were not allowed to do in the room. To our great delight, we were upgraded to the suite on the 8th floor, which was very spacious and offered a sensational view. Very nice and large pool with swim-up bar. The staff were extremely friendly, whether housekeeping (Rosi and Teresa) or the waiters at the pool or in the restaurant. Unfortunately, several items from the menu were not available. The breakfast was very Asian-oriented and unfortunately not vegan-friendly. The supermarket on the first floor of the hotel was a real plus. The location is very good, close to the airport and close to the restaurants and stores in town.

Es handelt sich um ein etwas erhöht liegendes, relativ neues größeres Gebäude. Mein Zimmer 630 ist sehr hell und gewährt einen tollen Blick auf das Meer und die Stadt. Man ist in ca. 10 bis 15 Min. zu Fuß am Hafen. Das Frühstück ist in Ordnung und bietet auch frische Eierspeisen. Der leckere 😋 Cappuccino wird separat berechnet. Sowohl beim Frühstück als auch an der Rezeption oder auch der Zimmerservice ist stets freundlich und aufmerksam. Fazit: kommen wieder

Visiting Labuan Bajo to do the tour of Komodo Island, the hotel is convenient and very comfortable. The staff are very helpful, the rooms are very clean and modern (many have views of the harbor), and there is a market on the ground floor for any of your last minute needs.

Great stay at zasgoboth before leaving and return from kamodo island boat trip. Staff very friendly and helpful. Close to airport and centre of bajo. Pool area and view amazing. Risky and staff at pool very friendly. Defibately recommend

The hotel is in a good location and the room was clean. I also enjoyed the included breakfast, which was very varied.

clean, great service, great view and centrally located with all that a tourist need for a few days stay

Great and convenient location for the hotel. Rooms are simple but comfortable. Very friendly staff, specially Aldo who was our driver to pick us up at the airport and check us in. It also has supermarket and pharmacy. Breakfast is another great feature.

Sehr schöne Zimmer | Optimale Lage | Super Pool mit traumhafter Aussicht über Labuan Bajo | Sehr nettes Personal

Belle vue de la piscine. Hôtel propre et bien situé!

We received a very warm welcome, but were then informed about a number of things we were not allowed to do in the room. To our great delight, we were upgraded to the suite on the 8th floor, which was very spacious and offered a sensational view. Very nice and large pool with swim-up bar. The staff were extremely friendly, whether housekeeping (Rosi and Teresa) or the waiters at the pool or in the restaurant. Unfortunately, several items from the menu were not available. The breakfast was very Asian-oriented and unfortunately not vegan-friendly. The supermarket on the first floor of the hotel was a real plus. The location is very good, close to the airport and close to the restaurants and stores in town.

Sehr schönes Hotel mit tollem Pool. Nettes Personal und Zimmer war sehr sauber. Frühstück war buffet mit begrenzter Auswahl aber ansonsten echt in Ordnung

Fantastic stay at the Zasgo Hotel. Enjoyed 2 nights in a comfortable clean room with a delicious breakfast and wonderful pool. Hotel arranged airport transfer and the driver was waiting upon our arrival. Check in and check-out was smooth and all staff went out of their way to make sure our stay was excellent. Very friendly and always greeted us with a smile. I would highly recommend staying at the Zasgo Hotel

Breakfast was quite boring. Lots of noise coming from the hallway, through the door.

Stunning view and good breakfast from the rooftop

The hotel is really nice… the swimming pool is the best part. Excellent view and the bar right in there. The room was spacious and from previous reviews we thought the bathroom would be small, but not at all. The only 2 bad things are the internet that drops every 2 minutes and the menu options are very poor. And the food is not really good and expensive for what it is, we even got upset stomach after eating.

The hotel is in a good location and the room was clean. I also enjoyed the included breakfast, which was very varied.

Hotel staff were very friendly and super helpful. Room and hotel were very clean and the lunch we had at the pool was delicious!

I liked that we had an interior room and could not hear 0430 prayers. The pool took our breath away. Food at the pool was good. At breakfast they should pay more attention to when items are gone. I left some trays open on a few different days so they could see they were empty and they just closed them.

Thw Hotel is disappointing, there were few points deserves a comment. Internet doesnt work, I stayed two nights: first before the island boat tour and onother night after. Two different rooms on different floors, neither I had internet connection. Hot water wasn't available also and the bathroom very small. The small room doesn’t have windows, but lots of mosquitos and no eletronic repelent. Breakfast place has an amazing view, but omelet station doesn't take note, therefore, very unorganized and difficult to get your order.