Holiday Inn Club Vacations Grand Residences All Inclusive
US$ 340
/noite
Média para outubro
Preços para Holiday Inn Club Vacations Grand Residences All Inclusive
Selecione datas para ver preços e disponibilidade
US$ 340
/noite
Média para outubro
Preços médios mensais
Em Holiday Inn Club Vacations Grand Residences All Inclusive, o preço por noite é, em média, US$ 224 no mês mais barato (setembro) e US$ 554 no mês mais caro (dezembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 419 |
| fevereiro | US$ 477 |
| março | US$ 360 |
| abril | US$ 329 |
| maio | US$ 292 |
| junho | US$ 301 |
| julho | US$ 308 |
| agosto | US$ 253 |
| setembro | US$ 224 |
| outubro | US$ 340 |
| novembro | US$ 381 |
| dezembro | US$ 554 |
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out. · US$ 340
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Mais caro: dezembro (aprox. US$ 554)
Mais barato: setembro (aprox. US$ 224)
Sobre este alojamento
All-inclusive resort with 3 outdoor pools, spa services, and beachfront access in Puerto Morelos.
Localização
Located by the beach, 3.5 km from Puerto Morelos center, 9 km from a zoo, 29 km from Cancun airport and 38 km from Playa del Carmen.
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Localização
Blvd. El Cid 28 y 29, Puerto Morelos, Estado de Quintana Roo, México
Opções de quartos
5
Suite Júnior Signature
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Cama Individual
Dormidas 3
603 ft²
VarandaAr condicionadoKitchenetteFrigoríficoBanheira de hidromassagem
2
Suite Signature
Detalhes do quarto
1 Cama De Casal Extragrande
e 3× Camas Individuais
Dormidas 4
1798 ft²
VarandaAr condicionadoCozinhaFrigoríficoBanheira de hidromassagem
1
Suite
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 2
603 ft²
VarandaAr condicionadoKitchenetteFrigoríficoBanheira de hidromassagem
3
Suite Premium
Detalhes do quarto
1 Cama De Casal Extragrande
e 3× Sofás-Cama
Dormidas 4
1798 ft²
VarandaAr condicionadoCozinhaFrigoríficoBanheira de hidromassagem
5
Signature Junior Suite Acessível
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Cama Individual
Dormidas 3
603 ft²
VarandaAr condicionadoKitchenetteFrigoríficoBanheira de hidromassagem
1
Suite Signature De 3 Quartos Com Piscina Privada
Detalhes do quarto
2 Camas De Casal Extragrandes
e 4× Camas Individuais
4359 ft²
VarandaAr condicionadoCozinhaFrigoríficoPiscina privadaBanheira de hidromassagem
1
Signature Suite, 2 Bedrooms, Private Pool
Detalhes do quarto
2 Camas De Casal Extragrandes
e 4× Camas Individuais
Dormidas 8
3735 ft²
VarandaAr condicionadoCozinhaFrigoríficoPiscina privadaBanheira de hidromassagem
2
Suite Signature 2 quartos
Detalhes do quarto
2 Camas De Casal Extragrandes
e 4× Camas Individuais
Dormidas 8
2400 ft²
VarandaAr condicionadoCozinhaFrigoríficoBanheira de hidromassagem
1
Suite Signature Em Frente À Praia
Detalhes do quarto
1 Cama De Casal Extragrande
e 3× Camas Individuais
Dormidas 5
1798 ft²
VarandaAr condicionadoCozinhaFrigoríficoBanheira de hidromassagem
1
Suite exclusiva com piscina privada
Detalhes do quarto
1 Cama De Casal Extragrande
e 3× Camas Individuais
Dormidas 4
3132 ft²
VarandaAr condicionadoCozinhaFrigoríficoPiscina privadaBanheira de hidromassagem
3
Suite Signature Com 3 Quartos
Detalhes do quarto
2 Camas De Casal Extragrandes
e 4× Camas Individuais
3025 ft²
VarandaAr condicionadoCozinhaFrigoríficoBanheira de hidromassagem
2
Suite Signature Frente Mar Com 2 Quartos
Detalhes do quarto
2 Camas De Casal Extragrandes
e 4× Camas Individuais
Dormidas 8
2400 ft²
VarandaAr condicionadoCozinhaFrigoríficoBanheira de hidromassagem
4
Suite Signature Frente Mar Com 3 Quartos
Detalhes do quarto
2 Camas De Casal Extragrandes
e 4× Camas Individuais
3025 ft²
Vista para o marVarandaAr condicionadoCozinhaFrigoríficoBanheira de hidromassagem
1
Junior Signature Suite with Two Double Beds
Detalhes do quarto
2 Camas De Casal
Dormidas 2
635 ft²
VarandaAr condicionadoKitchenetteFrigoríficoBanheira de hidromassagem
3
Junior Signature Suite Beachfront
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Cama Individual
Dormidas 3
603 ft²
Vista para o marVarandaAr condicionadoKitchenetteFrigoríficoBanheira de hidromassagem
Avaliações dos hóspedes sobre Holiday Inn Club Vacations Grand Residences All Inclusive
8.7
Fabuloso
Com base em 106 avaliações verificadas
Quem se hospeda aqui?
Negócios
1%
Casal
33%
Família
55%
Grupos
8%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Grand Residences Riviera Cancun, All Inclusive, os hóspedes elogiam consistentemente a equipe excepcionalmente amigável, os quartos espaçosos e confortáveis e as áreas impecavelmente cuidadas, descrevendo um resort menor e tranquilo, ideal para relaxar nas piscinas e na praia com a família ou em casal.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Grand Residences Riviera Cancun, All Inclusive, os hóspedes elogiam consistentemente a equipe excepcionalmente amigável, os quartos espaçosos e confortáveis e as áreas impecavelmente cuidadas, descrevendo um resort menor e tranquilo, ideal para relaxar nas piscinas e na praia com a família ou em casal.
Muitos destacam a excelente comida e os mimos atenciosos, embora outros relatem variedade limitada com apenas dois restaurantes e, ocasionalmente, serviço de quarto lento. O ambiente é isolado e tranquilo, com entretenimento noturno mínimo; as instalações da piscina e da praia fecham cedo e as condições podem ser rochosas ou afetadas por algas marinhas. Vários hóspedes mencionam apresentações de multipropriedade ou associação e assentos prioritários para membros, o que alguns acharam frustrante. Espere uma estadia calma e focada no serviço, mais adequada para relaxar do que para a vida noturna.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Várias piscinas (familiar, apenas para adultos e para natação) e um Kids Club bem avaliado se destacam, com traslados gratuitos para o aeroporto e uma loja no local. O entretenimento é limitado e os locais fecham cedo, e as espreguiçadeiras geralmente exigem reserva antecipada.
Avaliações dos hóspedes relacionadas
6
David
8 de jun. de 2025
·
A estadia foi de 4 noites
The room and pools are very nice. However the pool basically closes at 5:00pm.
The room and pools are very nice. However the pool basically closes at 5:00pm.
10
Martha
19 de jul. de 2024
·
A estadia foi de 5 noites
Is a great place if you want a quiet place with no much to do. The hotel is very small and doesn't have a lot amenities only 2 restaurants and two big pools, no shows at nigth. The food was great and the drinks. The rooms were great very clean and comfortable. The whole hotel were very well maintained and the service and the employees were very friendly. If you travel with kids there is no much to do they have a kids club that was good but that is all. Overall is a good experience based on I was looking for just to relax. The beach I was not anle to get in because the waives were very rough I guess due to the time of the year.
Is a great place if you want a quiet place with no much to do. The hotel is very small and doesn't have a lot amenities only 2 restaurants and two big pools, no shows at nigth. The food was great and the drinks. The rooms were great very clean and comfortable. The whole hotel were very well maintained and the service and the employees were very friendly. If you travel with kids there is no much to do they have a kids club that was good but that is all. Overall is a good experience based on I was looking for just to relax. The beach I was not anle to get in because the waives were very rough I guess due to the time of the year.
10
Victoria Ilene
23 de out. de 2025
·
A estadia foi de 5 noites
From the moment we stepped off the plane this resort thought of everything! Not having to spend $150 on a shuttle to the resort was so nice, the resort is smaller which is so nice so you’re not having to walk miles for anything, especially with kids. We got a swim out suite and oh my was is wonderful! They literally thought of everything from the bug spray, toiletries, robes, slippers, cleaned our room not once but TWICE a day. Left little surprises for our kids. Sun hats for a at the beach, brought our 5 year old who was celebrating her birthday a cake to the room, don’t worry about packing a bunch of clothes because they have a all in one washer and dryer and to top it off the FOOD was amazing, every night was something different and when i say this is a high end resort with delicious food and not just a. Buffet you get everywhere else that’s what i mean. Such friendly staff we don’t have one negative thing to say about this place. Amazing
From the moment we stepped off the plane this resort thought of everything! Not having to spend $150 on a shuttle to the resort was so nice, the resort is smaller which is so nice so you’re not having to walk miles for anything, especially with kids. We got a swim out suite and oh my was is wonderful! They literally thought of everything from the bug spray, toiletries, robes, slippers, cleaned our room not once but TWICE a day. Left little surprises for our kids. Sun hats for a at the beach, brought our 5 year old who was celebrating her birthday a cake to the room, don’t worry about packing a bunch of clothes because they have a all in one washer and dryer and to top it off the FOOD was amazing, every night was something different and when i say this is a high end resort with delicious food and not just a. Buffet you get everywhere else that’s what i mean. Such friendly staff we don’t have one negative thing to say about this place. Amazing
10
Bonnie
22 de nov. de 2024
·
A estadia foi de 2 noites
Top notch resort, everything we saw was very well maintained and staff were excellent. Our Junior Suite room was gorgeous. On site grocery store was well stocked. Gym was clean and equipment of very good quiality. Some sections of outdoor walkways between pools can get slippery when wet so try to stay on the tiles with traction. Staff did an excellent job keeping things clean and safe during a heavy rainstorm.
Top notch resort, everything we saw was very well maintained and staff were excellent. Our Junior Suite room was gorgeous. On site grocery store was well stocked. Gym was clean and equipment of very good quiality. Some sections of outdoor walkways between pools can get slippery when wet so try to stay on the tiles with traction. Staff did an excellent job keeping things clean and safe during a heavy rainstorm.
10
Nathalie
17 de jun. de 2025
·
A estadia foi de 7 noites
Excellent location to relax , If you have kids , the kids club is amazing. Staff is so wonderful .
Excellent location to relax , If you have kids , the kids club is amazing. Staff is so wonderful .
10
Brandon Michael
17 de mai. de 2024
·
A estadia foi de 5 noites
Grand Residences was well beyond our expectations, and definitely deserving of their 9.6 rating! Food was delicious at every meal, service was impeccable, and everything was top-notch clean. It’s definitely on the more relaxing and quiet end of resorts… Pool and bars outdoors close around 5 PM, but indoor lobby bar open until 10 PM, with 24-hr room service still available. Live music several evenings was wonderful!
Grand Residences was well beyond our expectations, and definitely deserving of their 9.6 rating! Food was delicious at every meal, service was impeccable, and everything was top-notch clean. It’s definitely on the more relaxing and quiet end of resorts… Pool and bars outdoors close around 5 PM, but indoor lobby bar open until 10 PM, with 24-hr room service still available. Live music several evenings was wonderful!
10
Rebecca
25 de abr. de 2025
·
A estadia foi de 5 noites
From the free private pickup at the airport to our personal concierge, we had exceptional service from the moment we arrived! We felt like family as we arrived, spoken to by name, handed drinks we'd pre-ordered from the car, checked-in right away and then introduced to our concierge. She went over our dinner reservations for the week, gave us a brief tour of the resort and got us settled in. The resort was wonderfully accessible with ramps and elevators. We appreciated the care taken for the environment, lots of eco practices in place. The lounge chair reservation service was wonderful, no fighting over saving chairs, a huge relief! The beach servers were attentive but not pushy, we had all the drinks and food we needed each day and the ice lollies and fruit skewers that were handed out midday were a wonderful treat. The resort was kept incredibly clean and the staff worked tirelessly to tidy and take care of us. Our villa was very spacious and comfortable and our bathroom had large bath sheet towels (a huge plus for two women over 6ft tall!) The evening turn down service was a lovely bonus. 24-hour room service was a great option and the food and drink at each and every restaurant was exceptional. Two minor downsides: The time share push is real, but it wasn't overbearing. Our concierge tried, and tried and we said no thank you and that was sort of it. She was pretty attentive the first couple of days, texting and checking in, saying hi across the resort when she saw us -
From the free private pickup at the airport to our personal concierge, we had exceptional service from the moment we arrived! We felt like family as we arrived, spoken to by name, handed drinks we'd pre-ordered from the car, checked-in right away and then introduced to our concierge. She went over our dinner reservations for the week, gave us a brief tour of the resort and got us settled in. The resort was wonderfully accessible with ramps and elevators. We appreciated the care taken for the environment, lots of eco practices in place. The lounge chair reservation service was wonderful, no fighting over saving chairs, a huge relief! The beach servers were attentive but not pushy, we had all the drinks and food we needed each day and the ice lollies and fruit skewers that were handed out midday were a wonderful treat. The resort was kept incredibly clean and the staff worked tirelessly to tidy and take care of us. Our villa was very spacious and comfortable and our bathroom had large bath sheet towels (a huge plus for two women over 6ft tall!) The evening turn down service was a lovely bonus. 24-hour room service was a great option and the food and drink at each and every restaurant was exceptional. Two minor downsides: The time share push is real, but it wasn't overbearing. Our concierge tried, and tried and we said no thank you and that was sort of it. She was pretty attentive the first couple of days, texting and checking in, saying hi across the resort when she saw us -
8
Fahad
28 de jan. de 2025
·
A estadia foi de 5 noites
Excellent, staff were brilliant. Felt looked after the whole time and a seamless experience from airport transportation to check-in. Concierge was brilliant in helping us sort activities and dinner for the week. We also had a free massage included from taking a presentation on time shares, they didn’t push this hard on us but perhaps because I’m on the right demographic for that. Could do with another restaurant and perhaps indoor swim / sauna facilities but that aside nothing really missing!
Excellent, staff were brilliant. Felt looked after the whole time and a seamless experience from airport transportation to check-in. Concierge was brilliant in helping us sort activities and dinner for the week. We also had a free massage included from taking a presentation on time shares, they didn’t push this hard on us but perhaps because I’m on the right demographic for that. Could do with another restaurant and perhaps indoor swim / sauna facilities but that aside nothing really missing!
10
Loris
25 de ago. de 2025
·
A estadia foi de 7 noites
The service in this resort is exceptional. The staff are very nice and super friendly. The rooms are typical Hacienda style, spacious and beautiful. The resort has limited dining options but the food is great. The pool area services are great. They have good entertainment for kids and few for adults. If you are looking for a quiet relaxing resort this place is for you. The beach however is not the typical Cancun beach and there are a lot of seaweed and sometimes the smell can be too much. We personally like to stay at the hotel zone area. This resort was la bit boring for us.
The service in this resort is exceptional. The staff are very nice and super friendly. The rooms are typical Hacienda style, spacious and beautiful. The resort has limited dining options but the food is great. The pool area services are great. They have good entertainment for kids and few for adults. If you are looking for a quiet relaxing resort this place is for you. The beach however is not the typical Cancun beach and there are a lot of seaweed and sometimes the smell can be too much. We personally like to stay at the hotel zone area. This resort was la bit boring for us.
10
Robert
3 de fev. de 2024
·
A estadia foi de 5 noites
This is our 3rd time at the the Grand Residences. They will pick you up from the airport in their own cars. Its only 20 min from the airport. you can reserve your chairs ahead of time for the beach and the service from the staff is outstanding.
This is our 3rd time at the the Grand Residences. They will pick you up from the airport in their own cars. Its only 20 min from the airport. you can reserve your chairs ahead of time for the beach and the service from the staff is outstanding.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os comentários descrevem consistentemente quartos muito limpos e áreas impecavelmente conservadas, com limpeza frequente. Alguns hóspedes notaram falhas, como limpeza não realizada, uma jacuzzi externa suja ou um avistamento isolado de pragas.
Avaliações dos hóspedes relacionadas
8
Cristina
25 de ago. de 2025
·
A estadia foi de 1 noite
Resort property was beautiful: lobby, pool, restaurant and room. Front desk staff and concierge were friendly, helpful and courteous. Room service food was delicious. Cons: Our room came with an outdoor jacuzzi but it was so dirty, we did not use it. Staff near the pool were not very helpful. We were told that we could order poolside but every time we asked a server, they directed us to the pool bar and snack bar. However, other guests around us were able to order from the lounge chairs. We booked a reservation for French night and the server took orders from guests that were seated after us. Kitchen staff got our order wrong, even when the waiter told us about our special requests.
Resort property was beautiful: lobby, pool, restaurant and room. Front desk staff and concierge were friendly, helpful and courteous. Room service food was delicious. Cons: Our room came with an outdoor jacuzzi but it was so dirty, we did not use it. Staff near the pool were not very helpful. We were told that we could order poolside but every time we asked a server, they directed us to the pool bar and snack bar. However, other guests around us were able to order from the lounge chairs. We booked a reservation for French night and the server took orders from guests that were seated after us. Kitchen staff got our order wrong, even when the waiter told us about our special requests.
4
Jack
3 de nov. de 2025
·
A estadia foi de 2 noites
Worst stay ever at an all inclusive. We were only there 2 nights and our room was not cleaned or made up on the one day we had. Staff threatened us with extra charges if we didn’t make it to our dinner reservations even though we had only 45 minutes after we arrived. Basically one restaurant that they split to call it two. There are so many other places to go that are not so remote and have a proper all-inclusive offering.
Worst stay ever at an all inclusive. We were only there 2 nights and our room was not cleaned or made up on the one day we had. Staff threatened us with extra charges if we didn’t make it to our dinner reservations even though we had only 45 minutes after we arrived. Basically one restaurant that they split to call it two. There are so many other places to go that are not so remote and have a proper all-inclusive offering.
8
Jennifer
12 de nov. de 2025
·
A estadia foi de 4 noites
Room and grounds were spotless and well kept. The service was wonderful and the staff was attentive and friendly. The food was not incredible but fine. They could use more options for restaurants/cafes/etc. Overall, excited we found a quiet getaway that let us relax.
Room and grounds were spotless and well kept. The service was wonderful and the staff was attentive and friendly. The food was not incredible but fine. They could use more options for restaurants/cafes/etc. Overall, excited we found a quiet getaway that let us relax.
2
Victor
4 de out. de 2024
·
A estadia foi de 4 noites
Cucaracha en mi habitación, se los mostré y no les importo, mal trato de los meseros en los restaurantes areas comunes dañadas, descuidadas
Cucaracha en mi habitación, se los mostré y no les importo, mal trato de los meseros en los restaurantes areas comunes dañadas, descuidadas
10
Terrence
4 de fev. de 2025
·
A estadia foi de 7 noites
The staff were very friendly and did an amazing job. Rooms were impeccable. Food was always good, the beach is kept clean. Lots of little touches that make it very memorable. We would definitely stay here again.
The staff were very friendly and did an amazing job. Rooms were impeccable. Food was always good, the beach is kept clean. Lots of little touches that make it very memorable. We would definitely stay here again.
10
Catherine
24 de mar. de 2025
·
A estadia foi de 7 noites
Beautiful Property, very clean, friendly staff.
Beautiful Property, very clean, friendly staff.
10
Zheqing
25 de dez. de 2025
·
A estadia foi de 5 noites
Very nice resort, clean room, food is delicious!
Very nice resort, clean room, food is delicious!
10
DANIEL
10 de mai. de 2025
·
A estadia foi de 4 noites
Everything was clean, and very nice service
Everything was clean, and very nice service
10
Marie
30 de mai. de 2024
·
A estadia foi de 4 noites
Wonderful vacation, clean rooms, housekeeping did an excellent job supplying fresh towels daily and turn down service. Great choices at the restaurant, my husband who was vegetarian had no problems. Chef visited our table and prepared him a special meal, they also had a vegetarian menu. My only disappointment was the beach, it’s true that the sea is quite rocky in some area and the waves were rough. No fault of the hotel, but the scenery and sound of the waves was very relaxing. Definitely would stay here again and recommend to others.
Wonderful vacation, clean rooms, housekeeping did an excellent job supplying fresh towels daily and turn down service. Great choices at the restaurant, my husband who was vegetarian had no problems. Chef visited our table and prepared him a special meal, they also had a vegetarian menu. My only disappointment was the beach, it’s true that the sea is quite rocky in some area and the waves were rough. No fault of the hotel, but the scenery and sound of the waves was very relaxing. Definitely would stay here again and recommend to others.
10
Yohanna
20 de jan. de 2025
·
A estadia foi de 4 noites
This place was probably the cleanest place I’ve ever stayed in. They were constantly cleaning. I couldn’t find one spot that was dirty! And their customer service was amazing I felt like royalty here.
This place was probably the cleanest place I’ve ever stayed in. They were constantly cleaning. I couldn’t find one spot that was dirty! And their customer service was amazing I felt like royalty here.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são espaçosos e confortáveis, muitos com varandas e banheiras de hidromassagem ou piscinas privativas; a decoração é tradicional e o ambiente tranquilo, com algumas suítes oferecendo vista para o mar. Alguns hóspedes mencionaram elementos desatualizados, pequenos problemas de manutenção ou camas Murphy desconfortáveis.
Avaliações dos hóspedes relacionadas
10
Ducis
3 de abr. de 2024
·
A estadia foi de 5 noites
Great service. Friendly staff. The beds were a bit uncomfortable.
Great service. Friendly staff. The beds were a bit uncomfortable.
8
Theodore
1 de set. de 2025
·
A estadia foi de 1 noite
My two adult children and I stayed at this hotel for 1 night. The master suite was excellent. I enjoyed the Bose sound system and several TVs in the rooms. The suite is traditional styling and will likely appeal to older travelers. I had an excellent salmon dish and my two kids had good skirts steaks for dinner at Flor De Canela along with two very good musicians playing older songs which was quite entertaining, relaxing, and quite enjoyable. The hotel was right on the beach and my beachfront master suite provided a great place for me to record the sound of the ocean. It’s a quiet and just a really fantastic place to relax and enjoy the ocean. I would have enjoyed sleeping on a hammock outside while listening to the waves, but there was no hammock. My daughter and I also enjoyed a lap pool that we used to get some exercise. This is a great place for retirees or anyone just wanting to get away from the city vibe and be next to the ocean. The beach wasn’t really usable since there were many seaweeds in the water though.
My two adult children and I stayed at this hotel for 1 night. The master suite was excellent. I enjoyed the Bose sound system and several TVs in the rooms. The suite is traditional styling and will likely appeal to older travelers. I had an excellent salmon dish and my two kids had good skirts steaks for dinner at Flor De Canela along with two very good musicians playing older songs which was quite entertaining, relaxing, and quite enjoyable. The hotel was right on the beach and my beachfront master suite provided a great place for me to record the sound of the ocean. It’s a quiet and just a really fantastic place to relax and enjoy the ocean. I would have enjoyed sleeping on a hammock outside while listening to the waves, but there was no hammock. My daughter and I also enjoyed a lap pool that we used to get some exercise. This is a great place for retirees or anyone just wanting to get away from the city vibe and be next to the ocean. The beach wasn’t really usable since there were many seaweeds in the water though.
10
KENNETH Walter
9 de ago. de 2025
·
A estadia foi de 7 noites
Great service and the overall grounds and building and rooms was in immaculate shape. Small resort, but they keep it in excellent condition. Had an issue with AC, it was fixed within an hour. In room dining is solid. Definitely a relaxed place, not a party atmosphere.
Great service and the overall grounds and building and rooms was in immaculate shape. Small resort, but they keep it in excellent condition. Had an issue with AC, it was fixed within an hour. In room dining is solid. Definitely a relaxed place, not a party atmosphere.
10
Victoria Ilene
23 de out. de 2025
·
A estadia foi de 5 noites
From the moment we stepped off the plane this resort thought of everything! Not having to spend $150 on a shuttle to the resort was so nice, the resort is smaller which is so nice so you’re not having to walk miles for anything, especially with kids. We got a swim out suite and oh my was is wonderful! They literally thought of everything from the bug spray, toiletries, robes, slippers, cleaned our room not once but TWICE a day. Left little surprises for our kids. Sun hats for a at the beach, brought our 5 year old who was celebrating her birthday a cake to the room, don’t worry about packing a bunch of clothes because they have a all in one washer and dryer and to top it off the FOOD was amazing, every night was something different and when i say this is a high end resort with delicious food and not just a. Buffet you get everywhere else that’s what i mean. Such friendly staff we don’t have one negative thing to say about this place. Amazing
From the moment we stepped off the plane this resort thought of everything! Not having to spend $150 on a shuttle to the resort was so nice, the resort is smaller which is so nice so you’re not having to walk miles for anything, especially with kids. We got a swim out suite and oh my was is wonderful! They literally thought of everything from the bug spray, toiletries, robes, slippers, cleaned our room not once but TWICE a day. Left little surprises for our kids. Sun hats for a at the beach, brought our 5 year old who was celebrating her birthday a cake to the room, don’t worry about packing a bunch of clothes because they have a all in one washer and dryer and to top it off the FOOD was amazing, every night was something different and when i say this is a high end resort with delicious food and not just a. Buffet you get everywhere else that’s what i mean. Such friendly staff we don’t have one negative thing to say about this place. Amazing
10
Penelope
29 de jun. de 2023
·
A estadia foi de 7 noites
Stunning! This hotel was amazing. Our family of 4 enjoyed a very relaxing week. Our children (18 & 19 yrs) slept on Murphy Beds and said they were uncomfortable. But that is our only complaint. We had a Master Suite and it was gorgeous. It was so big! The balcony had a private jacuzzi which we used often, 2 lounge chairs and a large 6 person table. The staff was incredible, always willing to help. The property was beautifully manicured. This is not a party hotel. There isn't much night life. But we had an amazing time that our family will never forget and I would return to this hotel in a heart beat. Book this hotel now. You will not be disappointed!
Stunning! This hotel was amazing. Our family of 4 enjoyed a very relaxing week. Our children (18 & 19 yrs) slept on Murphy Beds and said they were uncomfortable. But that is our only complaint. We had a Master Suite and it was gorgeous. It was so big! The balcony had a private jacuzzi which we used often, 2 lounge chairs and a large 6 person table. The staff was incredible, always willing to help. The property was beautifully manicured. This is not a party hotel. There isn't much night life. But we had an amazing time that our family will never forget and I would return to this hotel in a heart beat. Book this hotel now. You will not be disappointed!
10
Simon
15 de dez. de 2023
·
A estadia foi de 4 noites
Had a wonderful stay with an upgrade to the larger master suite. The room was beautiful, with a fully equipped kitchen, large living room, great balcony (with jacuzzi tub) overlooking the pool and with a partial ocean view. The staff were amazing and very friendly. The spa./massage was an also really great, although it was rather expensive., it felt worth it. Food and beverages were also plentiful and very good. If you want a a great break with peace and quiet and pampering, this is a great option. For younger guests or if you want music, action and night life, it is probably too quiet for you, but we loved our (too short) visit!
Had a wonderful stay with an upgrade to the larger master suite. The room was beautiful, with a fully equipped kitchen, large living room, great balcony (with jacuzzi tub) overlooking the pool and with a partial ocean view. The staff were amazing and very friendly. The spa./massage was an also really great, although it was rather expensive., it felt worth it. Food and beverages were also plentiful and very good. If you want a a great break with peace and quiet and pampering, this is a great option. For younger guests or if you want music, action and night life, it is probably too quiet for you, but we loved our (too short) visit!
10
Mark Paul
10 de nov. de 2025
·
A estadia foi de 5 noites
The room was very nice
The room was very nice
6
Roy
10 de fev. de 2025
·
A estadia foi de 4 noites
Dark dusty wood furniture, bathroom mirror frame nasty!
Dark dusty wood furniture, bathroom mirror frame nasty!
10
Nicole
9 de ago. de 2025
·
A estadia foi de 6 noites
The property was amazing. Tristan our concierge was outstanding! We had a master suite with private pool and delightful! Puerto Morelos very safe and close! Highly recommend!
The property was amazing. Tristan our concierge was outstanding! We had a master suite with private pool and delightful! Puerto Morelos very safe and close! Highly recommend!
10
Loris
25 de ago. de 2025
·
A estadia foi de 7 noites
The service in this resort is exceptional. The staff are very nice and super friendly. The rooms are typical Hacienda style, spacious and beautiful. The resort has limited dining options but the food is great. The pool area services are great. They have good entertainment for kids and few for adults. If you are looking for a quiet relaxing resort this place is for you. The beach however is not the typical Cancun beach and there are a lot of seaweed and sometimes the smell can be too much. We personally like to stay at the hotel zone area. This resort was la bit boring for us.
The service in this resort is exceptional. The staff are very nice and super friendly. The rooms are typical Hacienda style, spacious and beautiful. The resort has limited dining options but the food is great. The pool area services are great. They have good entertainment for kids and few for adults. If you are looking for a quiet relaxing resort this place is for you. The beach however is not the typical Cancun beach and there are a lot of seaweed and sometimes the smell can be too much. We personally like to stay at the hotel zone area. This resort was la bit boring for us.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é amplamente elogiado por ser atencioso, prestativo e proativo, desde a coleta no aeroporto até a refeição. Alguns hóspedes relataram encontros rudes na recepção, respostas lentas ou inconsistentes e pressão ou confusão em relação a vendas de multipropriedade ou concierge.
Avaliações dos hóspedes relacionadas
8
stacey L
24 de jul. de 2023
·
A estadia foi de 6 noites
Would have enjoyed more dining options, bathrooms much closer to pool/beach area. Greiselda was a blessing
Would have enjoyed more dining options, bathrooms much closer to pool/beach area. Greiselda was a blessing
10
REBECA A
20 de jul. de 2025
·
A estadia foi de 5 noites
I love my staying! The staff is very friendly and polite. Specially my concierge Ms Melissa. The transportation service from and to the airport was excellent, the driver Mr. Elias is wonderful and very professional. I recommend this hotel 100%. Very happy with my staying.
I love my staying! The staff is very friendly and polite. Specially my concierge Ms Melissa. The transportation service from and to the airport was excellent, the driver Mr. Elias is wonderful and very professional. I recommend this hotel 100%. Very happy with my staying.
2
SHIYING
1 de dez. de 2025
·
A estadia foi de 2 noites
Our experience at this hotel was misleading, dishonest, and unacceptable. On the first day, our assigned concierge JANE MORON (CAREN) told us we would be receiving a free dolphin encounter tour. Separately—and with absolutely no connection—she said we were required to attend a 90-minute presentation or be charged 500 MXN. At no point did she state these two things were related. We have screenshots of the presentation consent form she made us sign — it clearly lists no benefits, no free tour, and no compensation. Nothing about a free dolphin tour whatsoever. After completing the presentation, we were given two papers (a “tour discount” and a $180 credit). Two different staff members — including the tour agent — explicitly confirmed that: • the dolphin tour had already been applied • the $180 credit could be used anywhere in the hotel Based on that information, we used the $180 for hotel purchases. But the day before checkout, we learned that the dolphin tour was never made free and the full charge remained on our account. Only then did the staff suddenly claim that we had to use the discount paper and the $180 credit together for the tour to be free — a condition no one ever disclosed. Not the concierge. Not the presentation staff. Not the tour agent. No one. This is a textbook bait-and-switch, with contradictory explanations and zero transparency. We ended up being charged over USD $100. We have photos of presentation agreement, which shown nothing related to the tour/credit
Our experience at this hotel was misleading, dishonest, and unacceptable. On the first day, our assigned concierge JANE MORON (CAREN) told us we would be receiving a free dolphin encounter tour. Separately—and with absolutely no connection—she said we were required to attend a 90-minute presentation or be charged 500 MXN. At no point did she state these two things were related. We have screenshots of the presentation consent form she made us sign — it clearly lists no benefits, no free tour, and no compensation. Nothing about a free dolphin tour whatsoever. After completing the presentation, we were given two papers (a “tour discount” and a $180 credit). Two different staff members — including the tour agent — explicitly confirmed that: • the dolphin tour had already been applied • the $180 credit could be used anywhere in the hotel Based on that information, we used the $180 for hotel purchases. But the day before checkout, we learned that the dolphin tour was never made free and the full charge remained on our account. Only then did the staff suddenly claim that we had to use the discount paper and the $180 credit together for the tour to be free — a condition no one ever disclosed. Not the concierge. Not the presentation staff. Not the tour agent. No one. This is a textbook bait-and-switch, with contradictory explanations and zero transparency. We ended up being charged over USD $100. We have photos of presentation agreement, which shown nothing related to the tour/credit
10
Gabriela Teresa
22 de out. de 2025
·
A estadia foi de 3 noites
⭐️⭐️⭐️⭐️⭐️ 5/5 I had such a wonderful stay. The staff were amazing, incredibly attentive, friendly, and always willing to help with anything I needed. The food was delicious, fresh, and full of variety. The entire atmosphere made it the perfect place to relax and unwind. I left feeling completely refreshed and can’t wait to come back!
⭐️⭐️⭐️⭐️⭐️ 5/5 I had such a wonderful stay. The staff were amazing, incredibly attentive, friendly, and always willing to help with anything I needed. The food was delicious, fresh, and full of variety. The entire atmosphere made it the perfect place to relax and unwind. I left feeling completely refreshed and can’t wait to come back!
10
Rebecca
25 de abr. de 2025
·
A estadia foi de 5 noites
From the free private pickup at the airport to our personal concierge, we had exceptional service from the moment we arrived! We felt like family as we arrived, spoken to by name, handed drinks we'd pre-ordered from the car, checked-in right away and then introduced to our concierge. She went over our dinner reservations for the week, gave us a brief tour of the resort and got us settled in. The resort was wonderfully accessible with ramps and elevators. We appreciated the care taken for the environment, lots of eco practices in place. The lounge chair reservation service was wonderful, no fighting over saving chairs, a huge relief! The beach servers were attentive but not pushy, we had all the drinks and food we needed each day and the ice lollies and fruit skewers that were handed out midday were a wonderful treat. The resort was kept incredibly clean and the staff worked tirelessly to tidy and take care of us. Our villa was very spacious and comfortable and our bathroom had large bath sheet towels (a huge plus for two women over 6ft tall!) The evening turn down service was a lovely bonus. 24-hour room service was a great option and the food and drink at each and every restaurant was exceptional. Two minor downsides: The time share push is real, but it wasn't overbearing. Our concierge tried, and tried and we said no thank you and that was sort of it. She was pretty attentive the first couple of days, texting and checking in, saying hi across the resort when she saw us -
From the free private pickup at the airport to our personal concierge, we had exceptional service from the moment we arrived! We felt like family as we arrived, spoken to by name, handed drinks we'd pre-ordered from the car, checked-in right away and then introduced to our concierge. She went over our dinner reservations for the week, gave us a brief tour of the resort and got us settled in. The resort was wonderfully accessible with ramps and elevators. We appreciated the care taken for the environment, lots of eco practices in place. The lounge chair reservation service was wonderful, no fighting over saving chairs, a huge relief! The beach servers were attentive but not pushy, we had all the drinks and food we needed each day and the ice lollies and fruit skewers that were handed out midday were a wonderful treat. The resort was kept incredibly clean and the staff worked tirelessly to tidy and take care of us. Our villa was very spacious and comfortable and our bathroom had large bath sheet towels (a huge plus for two women over 6ft tall!) The evening turn down service was a lovely bonus. 24-hour room service was a great option and the food and drink at each and every restaurant was exceptional. Two minor downsides: The time share push is real, but it wasn't overbearing. Our concierge tried, and tried and we said no thank you and that was sort of it. She was pretty attentive the first couple of days, texting and checking in, saying hi across the resort when she saw us -
10
Frank
28 de out. de 2025
·
A estadia foi de 4 noites
Airport shuttle, cleanliness, great custimer service, delicious food, proximity to beach
Airport shuttle, cleanliness, great custimer service, delicious food, proximity to beach
6
Leyanis
7 de ago. de 2025
·
A estadia foi de 3 noites
Clean hotel, however the staff at the front desk was so rude
Clean hotel, however the staff at the front desk was so rude
2
joel
24 de ago. de 2025
·
A estadia foi de 5 noites
Very rude staff
Very rude staff
10
Rick
24 de fev. de 2024
·
A estadia foi de 7 noites
We love the resort. Location, rooms, staff are all first class. Timeshare person was very disrespectful.
We love the resort. Location, rooms, staff are all first class. Timeshare person was very disrespectful.
10
Roderick William
22 de out. de 2025
·
A estadia foi de 8 noites
The staff is exceptionally friendly and well trained. The food is excellent.
The staff is exceptionally friendly and well trained. The food is excellent.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localizado em uma área isolada e tranquila, perto de Puerto Morelos e relativamente próximo ao aeroporto, adequado para viajantes que buscam descanso. Vários notam a vida noturna limitada nas proximidades e as condições da praia que podem ser rochosas ou afetadas por algas marinhas.
Avaliações dos hóspedes relacionadas
8
Rupinder
20 de out. de 2025
·
A estadia foi de 5 noites
The staff were the best part of the visit, especially when dining. It was a beautiful location, quiet, with three pools and amazing service. A couple of drawbacks. We went in October (rainy season) and with the seaweed, you could not swim off the beach. Also, we understand that many places are trying to keep their clientele but we are not in favour of timeshares. Which is one presentation that you need to participate in. However, the staff were not pushy and very knowledgeable, so it was manageable.
The staff were the best part of the visit, especially when dining. It was a beautiful location, quiet, with three pools and amazing service. A couple of drawbacks. We went in October (rainy season) and with the seaweed, you could not swim off the beach. Also, we understand that many places are trying to keep their clientele but we are not in favour of timeshares. Which is one presentation that you need to participate in. However, the staff were not pushy and very knowledgeable, so it was manageable.
6
Joseph Jamil
17 de ago. de 2025
·
A estadia foi de 3 noites
Overall if you want to relax and not leave the resort it’s perfect, but if your looking for clubs stay in Cancun, not puerto morales. It’s a cool place pools nice and good activities around but it was inconvenient to be 40-50 minutes away from all the fun
Overall if you want to relax and not leave the resort it’s perfect, but if your looking for clubs stay in Cancun, not puerto morales. It’s a cool place pools nice and good activities around but it was inconvenient to be 40-50 minutes away from all the fun
10
Kai
27 de dez. de 2024
·
A estadia foi de 4 noites
Although the location is not in a very popular hotel area, I am very satisfied with all the services. All the details are perfect, including a refrigerator full of drinks and snacks, 24-hour room service, which are very friendly to families with children. The large swimming pool, water bar and white sandy beach also meet our needs. All services are very respectful and considerate. If you plan to go to Xplor and Xcaret Park, the location of the hotel can save you half the journey and time. I strongly recommend this hotel to families who are going to Cancun for the first time.
Although the location is not in a very popular hotel area, I am very satisfied with all the services. All the details are perfect, including a refrigerator full of drinks and snacks, 24-hour room service, which are very friendly to families with children. The large swimming pool, water bar and white sandy beach also meet our needs. All services are very respectful and considerate. If you plan to go to Xplor and Xcaret Park, the location of the hotel can save you half the journey and time. I strongly recommend this hotel to families who are going to Cancun for the first time.
10
Lauren C
27 de jan. de 2024
·
A estadia foi de 6 noites
Beautiful property. A bit removed from town. Quiet, relaxing.
Beautiful property. A bit removed from town. Quiet, relaxing.
10
Celeste
15 de set. de 2025
·
A estadia foi de 5 noites
Pros: beautiful, well-maintained property, very attentive and friendly staff, delicious food, easy transportation to and from the airport, quiet location, not crowded at all, a truly relaxing vacation, most guests were seniors or families with young children Cons: We visited in September not knowing seaweed at the beach was a problem, the winter months would be a better time to go. We were offered free salon services or excursions if we agreed to attend a 1 1/2 hour “presentation” so beware, it’s just a sales pitch to join a membership to their hotels
Pros: beautiful, well-maintained property, very attentive and friendly staff, delicious food, easy transportation to and from the airport, quiet location, not crowded at all, a truly relaxing vacation, most guests were seniors or families with young children Cons: We visited in September not knowing seaweed at the beach was a problem, the winter months would be a better time to go. We were offered free salon services or excursions if we agreed to attend a 1 1/2 hour “presentation” so beware, it’s just a sales pitch to join a membership to their hotels
10
Ramin
27 de jan. de 2025
·
A estadia foi de 5 noites
It was clean and nice but a little bit far from the city.
It was clean and nice but a little bit far from the city.
10
Luca Carlo
3 de mar. de 2024
·
A estadia foi de 7 noites
Well organized, helpful staff, good food, small but awesome beach
Well organized, helpful staff, good food, small but awesome beach
10
JIA
8 de jan. de 2025
·
A estadia foi de 5 noites
Amazing resort! The staff were friendly and attentive. The facilities were clean and usually actively cleaning the grounds. This is NOT a party resort, but it’s perfect if you just want to do a weekend getaway and enjoy some beautiful views and delicious food!
Amazing resort! The staff were friendly and attentive. The facilities were clean and usually actively cleaning the grounds. This is NOT a party resort, but it’s perfect if you just want to do a weekend getaway and enjoy some beautiful views and delicious food!
10
Esa Matias
3 de jan. de 2024
·
A estadia foi de 5 noites
Excellent service, good food and very clean and quiet place. Only the beach was a little rocky.
Excellent service, good food and very clean and quiet place. Only the beach was a little rocky.
10
Georgia K
7 de jul. de 2025
·
A estadia foi de 4 noites
The customer service and hospitality was top-notch! Our conceriege, Liza, was extremely helpful - made our dinner reservations and reminded us daily. We enjoyed the cleanliness of the entire resort and the peaceful laidback atmosphere. Just a quick 5-7 min taxi ride to the Puerto Morelos town square where you can walk among the shops, enjoy ice cream, and do some souvenir shopping.
The customer service and hospitality was top-notch! Our conceriege, Liza, was extremely helpful - made our dinner reservations and reminded us daily. We enjoyed the cleanliness of the entire resort and the peaceful laidback atmosphere. Just a quick 5-7 min taxi ride to the Puerto Morelos town square where you can walk among the shops, enjoy ice cream, and do some souvenir shopping.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Muitos hóspedes apreciaram refeições saborosas e de alta qualidade e jantares temáticos, mas o feedback repetido cita apenas dois restaurantes, menus repetitivos e ocasionais erros ou serviço de quarto lento. O café da manhã geralmente é bem avaliado, enquanto alguns acham a variedade geral limitada.
Avaliações dos hóspedes relacionadas
8
Cathleen A.
13 de abr. de 2024
·
A estadia foi de 4 noites
Room service food was not great. However, service and staff were exceptionally kind and professional. Wonderful experience. Just not the best food. Was expecting more from that area being such a high end resort.
Room service food was not great. However, service and staff were exceptionally kind and professional. Wonderful experience. Just not the best food. Was expecting more from that area being such a high end resort.
8
Jennifer
12 de nov. de 2025
·
A estadia foi de 4 noites
Room and grounds were spotless and well kept. The service was wonderful and the staff was attentive and friendly. The food was not incredible but fine. They could use more options for restaurants/cafes/etc. Overall, excited we found a quiet getaway that let us relax.
Room and grounds were spotless and well kept. The service was wonderful and the staff was attentive and friendly. The food was not incredible but fine. They could use more options for restaurants/cafes/etc. Overall, excited we found a quiet getaway that let us relax.
6
Evgeny
14 de ago. de 2025
·
A estadia foi de 4 noites
Breakfast had great food and a wide variety. Lunch was tasty but repetitive, with the same dishes every day. Dinner was always excellent, especially on the French-themed night.
Breakfast had great food and a wide variety. Lunch was tasty but repetitive, with the same dishes every day. Dinner was always excellent, especially on the French-themed night.
8
Karlynn Rene Dawn
30 de mar. de 2025
·
A estadia foi de 7 noites
Food was hit and miss... it was better to order food to be made fresh off the menu instead of the buffet. Pasta was NOT good. Steak was good and the breakfasts and lunch at Heaven was always good. We enjoyed the cleanliness of the resort and our room, and quiet environment of the resort the most and the ocean view being visible from any place on the grounds. If the food improved, we would come back again. The beach was beautiful and the service provided by the staff was great!
Food was hit and miss... it was better to order food to be made fresh off the menu instead of the buffet. Pasta was NOT good. Steak was good and the breakfasts and lunch at Heaven was always good. We enjoyed the cleanliness of the resort and our room, and quiet environment of the resort the most and the ocean view being visible from any place on the grounds. If the food improved, we would come back again. The beach was beautiful and the service provided by the staff was great!
8
Julia
15 de jun. de 2025
·
A estadia foi de 3 noites
Great amenities for most part. They should stick to Mexican food because pizza was awful and other Italian style dishes weren’t great either but the other foods they made were good. Room service was pretty slow but property was beautiful and relaxing and staff was helpful, kind. Appreciated the extra little things done for us as we were celebrating our anniversary.
Great amenities for most part. They should stick to Mexican food because pizza was awful and other Italian style dishes weren’t great either but the other foods they made were good. Room service was pretty slow but property was beautiful and relaxing and staff was helpful, kind. Appreciated the extra little things done for us as we were celebrating our anniversary.
10
Jason
25 de abr. de 2025
·
A estadia foi de 6 noites
We had a wonderful stay at Grand Residences Riviera Cancún! The property itself is stunning — beautiful architecture, immaculate grounds, and a peaceful atmosphere that made it easy to relax. The service was truly exceptional; every staff member we interacted with was welcoming, attentive, and genuinely committed to making our stay special. The food overall was good, and we especially enjoyed the à la carte dining options and room service. However, the buffet could use some improvement in terms of variety and quality compared to other resorts we've visited. It wasn’t bad by any means, just not quite at the same level as the rest of the resort experience. One thing to note is that the location is a bit isolated — it’s not within walking distance to shops or major attractions, so if you’re looking to explore, you’ll need transportation. That said, the tranquility and seclusion are part of the charm if you're looking for a true getaway. Despite the minor notes, we would absolutely return. The beautiful setting, outstanding service, and overall quality make Grand Residences Riviera Cancún a place we look forward to visiting again.
We had a wonderful stay at Grand Residences Riviera Cancún! The property itself is stunning — beautiful architecture, immaculate grounds, and a peaceful atmosphere that made it easy to relax. The service was truly exceptional; every staff member we interacted with was welcoming, attentive, and genuinely committed to making our stay special. The food overall was good, and we especially enjoyed the à la carte dining options and room service. However, the buffet could use some improvement in terms of variety and quality compared to other resorts we've visited. It wasn’t bad by any means, just not quite at the same level as the rest of the resort experience. One thing to note is that the location is a bit isolated — it’s not within walking distance to shops or major attractions, so if you’re looking to explore, you’ll need transportation. That said, the tranquility and seclusion are part of the charm if you're looking for a true getaway. Despite the minor notes, we would absolutely return. The beautiful setting, outstanding service, and overall quality make Grand Residences Riviera Cancún a place we look forward to visiting again.
6
Vladimir
30 de jan. de 2024
·
A estadia foi de 5 noites
Solid 3 stars 1)Food Very low food variety Realistically Only 1 restaurant on the property but they change the name of it daily some meals have been good some not eatable. At the French restaurant my wife ordered tenderloin stake but she received some cheap sirloin and trust me I tried it too and I know my stakes. 24/7 Room service made up for restaurants just a little so over all food receive 3 stars. 2)Room We got Master suite on the main floor with private terrace and pool/ hot tub. Room was really good. 5 stars 3)Entertainment Dose not exist at the property pretty much. 1 Star 4)Beach Beach is rocky and dirty with no available lounge chairs ever. I’ll give them a break since it was storming couple of first days. 3 stars. 5)Service Service was ok no major complaints. 3.5 stars. PS. if you order some straight liquor make sure they open new bottle in the front of you and watch them pour it. Couple of times when I ordered Don Julio Blanco they purred some cheap Tequila in my glass that I could not even smell not to mention drink and I know my liquors very well.
Solid 3 stars 1)Food Very low food variety Realistically Only 1 restaurant on the property but they change the name of it daily some meals have been good some not eatable. At the French restaurant my wife ordered tenderloin stake but she received some cheap sirloin and trust me I tried it too and I know my stakes. 24/7 Room service made up for restaurants just a little so over all food receive 3 stars. 2)Room We got Master suite on the main floor with private terrace and pool/ hot tub. Room was really good. 5 stars 3)Entertainment Dose not exist at the property pretty much. 1 Star 4)Beach Beach is rocky and dirty with no available lounge chairs ever. I’ll give them a break since it was storming couple of first days. 3 stars. 5)Service Service was ok no major complaints. 3.5 stars. PS. if you order some straight liquor make sure they open new bottle in the front of you and watch them pour it. Couple of times when I ordered Don Julio Blanco they purred some cheap Tequila in my glass that I could not even smell not to mention drink and I know my liquors very well.
10
Jules
20 de fev. de 2024
·
A estadia foi de 3 noites
Excellent! The only area for improvement is the food. Wish the food was better. But the resort was definitely worth it!
Excellent! The only area for improvement is the food. Wish the food was better. But the resort was definitely worth it!
6
MITCH
22 de jan. de 2025
·
A estadia foi de 4 noites
What I didn't like is the food. There's not much choice when it comes to food. I have went to other resorts in Cancun and the food was better, more options. I will not go to this resort again.
What I didn't like is the food. There's not much choice when it comes to food. I have went to other resorts in Cancun and the food was better, more options. I will not go to this resort again.
10
Julia
16 de ago. de 2025
·
A estadia foi de 5 noites
If you are looking for a quiet, smaller, more intimate all inclusive vacation this resort is for you. Great food, clean property, very attentive staff. Tips are expected. You will get a cheque with the zero balance at the end of each meal with a tip option. Smart way to encourage tips. The day entertainment team were so much fun! Alejandra, Grecia, Mishele are the best!!! There isn’t a lot of evening entertainment but it wasn’t a problem. The evenings were quiet and enjoyable. A bit of a construction going on around the property, but the management did a good job to keep it somewhat discrete and not disruptive.
If you are looking for a quiet, smaller, more intimate all inclusive vacation this resort is for you. Great food, clean property, very attentive staff. Tips are expected. You will get a cheque with the zero balance at the end of each meal with a tip option. Smart way to encourage tips. The day entertainment team were so much fun! Alejandra, Grecia, Mishele are the best!!! There isn’t a lot of evening entertainment but it wasn’t a problem. The evenings were quiet and enjoyable. A bit of a construction going on around the property, but the management did a good job to keep it somewhat discrete and not disruptive.
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Políticas da propriedade
Check-in
Check-out
De 16:00 a 00:00
Antes das 11:00
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Preços para as próximas datas
outubro 2026
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novembro 2026
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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-14: 276.5258422123108USD
- 2026-10-15: 269.7833858862915USD
- 2026-10-16: 304.01818875500487USD
- 2026-10-17: 300.95077051849364USD
- 2026-10-18: 274.94766684301754USD
- 2026-10-19: 294.01632884301756USD
- 2026-10-20: 294.01632884301756USD
- 2026-10-21: 294.3626795189209USD
- 2026-10-22: 298.2869031930542USD
- 2026-10-23: 308.1269182744751USD
- 2026-10-24: 307.7645131938476USD
- 2026-10-25: 276.5965466322632USD
- 2026-10-26: 282.0526822897949USD
- 2026-10-27: 282.0102870227356USD
- 2026-10-28: 283.2753843843384USD
- 2026-10-29: 288.8092931922607USD
- 2026-10-30: 312.74767718811034USD
- 2026-10-31: 328.9742645471191USD
- 2026-11-01: 319.8200361271972USD
- 2026-11-02: 358.1681554881592USD
- 2026-11-03: 354.1922085612793USD
- 2026-11-04: 352.9545816896362USD
- 2026-11-05: 333.9748521917114USD
- 2026-11-06: 449.7047230869751USD
- 2026-11-07: 358.0573492875366USD
- 2026-11-08: 328.90008566644286USD
- 2026-11-09: 340.9133331417236USD
- 2026-11-10: 346.1626442505493USD
- 2026-11-11: 346.07378021075436USD
- 2026-11-12: 333.3632786420288USD
- 2026-11-13: 352.16302080511474USD
- 2026-11-14: 308.1269182744751USD
- 2026-11-15: 283.47959025082395USD
- 2026-11-16: 276.4374916396179USD
- 2026-11-17: 289.33118115478516USD
- 2026-11-18: 283.8844077140808USD
- 2026-11-19: 299.6421140310669USD
- 2026-11-20: 325.8734024866943USD
- 2026-11-21: 1055.3051784337158USD
- 2026-11-22: 1059.3407560067137USD
- 2026-11-23: 1058.3419597998047USD
- 2026-11-24: 1055.3051784337158USD
- 2026-11-25: 1073.4653459744873USD
- 2026-11-26: 1017.9659876971435USD
- 2026-11-27: NO DATA
- 2026-11-28: 345.002071675354USD
- 2026-11-29: 314.22509319641114USD
- 2026-11-30: 338.9890638300781USD
- 2026-12-01: 316.3494092910156USD
- 2026-12-02: 318.6261224215088USD
- 2026-12-03: 292.2948105744018USD
- 2026-12-04: 339.14039970062254USD
- 2026-12-05: 390.422584206543USD
- 2026-12-06: 363.47815840844726USD
- 2026-12-07: 364.0153134594726USD
- 2026-12-08: 365.7348805531006USD
- 2026-12-09: 369.2559298587036USD
- 2026-12-10: 364.0153134594726USD
- 2026-12-11: 384.8837461144409USD
- 2026-12-12: 375.43047445428465USD
- 2026-12-13: 340.0080221785278USD
- 2026-12-14: 336.88045982879635USD
O horário de check-in começa às16:00O horário de check-out termina às11:00
Serviços da Recepção
Recepção disponível, 24 horas
Política para Crianças e Camas Extras
Crianças de todas as idades são autorizadas a se hospedar no hotel.
Alimentação
Café da manhã incluso. O café da manhã é servido no estilo `bufê`. Oferece culinária `bufê`. O preço do café da manhã é de 1 USD.
Taxas
O depósito será cobrado uma única vez, em valor fixo. O valor do depósito é de 500 USD. O depósito será reembolsado dentro de duas semanas.
Cortesias mais populares
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Serviços
Centro de negócios
Balcão de turismo
Limpeza a seco
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Caixa ATM/Multibanco
Depósito de bagagem
Área designada para fumadores
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Campos de ténis
Praia privada
Jardim
Campo de golfe (na proximidade)
Praia (na proximidade)
Parque infantil
Piscina para crianças
Piscina exterior
Música ao vivo
Bicycle Tour Information
Pool (Infinity)
Mobiliário de exterior
Pool (Seasonal Outdoor)
Ténis de mesa
Terraço
Fitness Center (nearby)
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Banheira de hidromassagem/Jacúzi
Massagem
Solário
Spa/Health club
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos de beleza
Clube para crianças
Pequeno-almoço no quarto
Quarto para pessoas com alergia
Sala familiar
Beach Sun Loungers
Snack Bar/Deli
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Serviço de estacionamento
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito