Adalene-56 Phillip Drive South West Rocks

Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Spent the first two hours cleaning floors, kitchen, bathroom and washing linen. Other than that was a great place.

Here are some of the issues with the property. Generally it was just gross and filthy. - BBQ- absolutely filthy, only 1/2 of gas burner works.- Upstairs bedroom fan screeches constantly.- Aircon leaked on furniture and main bed. We used the dry setting but had the same result. We had to use the fan, and the kids had to share a single room (we paid for a 3 bedroom place but couldn't use.- Multiple light bulbs missing or broken.- Carpet at the staircase stinks and is so gross.- Front security screen doesn't lock. - Door and window trims are full of mold and dirt.- Glass windows and insect screening were dusty, stained, as their blinds. - A ridiculous amount of dust everywhere (under tables, beds, kitchen area and table tops in the bedrooms).- The leather sofas (leather) were mouldy inbetween folds.- All ceiling fans have so much dust built up on them.The mice / rats in the walls were such a nice touch to wake you up in the early AM.- Spider webs everywhere inside.- The aluminum floor trim between the bathroom and hall sticks up about 25mm. So your feet get cut up for the first few days.- HDMI cable to TV is broken.Contact with agent was initially good and attentive but once they gave feedback to Stayz and us, it was full of mistruths and deceptive language. We have all the images to back up these statements.Please avoid this property.

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was clean on the surface but the drawers in the kitchen were not. There were cutleries and some pots and pans that were not clean, and while there is a full kitchen there werent enough necessary pots/pans/trays to cook. For example we have to use two small pots to boil pasta. And the gas stove does not have equal heat. They did not provide a new sponge and they only provided one toilet roll for 4 people staying for 2 nights. Internet was not working as well. The fridge was wiped not clean. We love this house, the location, the backyard but makes us rethink if we want to stay again or recommend. A nice refresh of the contents in the kitchen might be good.

A lovely little house with all the facilities you need for a comfortable stay. Fully ducted AC, huge fridge, bbq, fully fenced back yard. A frame house so steep steps up to attic room but perfect hide away for older kids with a tv upstairs . Full laundry with second toilet , out door but enclosed shower with great hot water.

Rating Details: The property manager was more than helpful. The vacation rental was very dirty. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Have stayed in this accommodation before so was expecting the same experience, however was let down abit. Dust all over the stive topCobwebs in corner of roomsCobwebs over the outside furnitureTimber blinds covered in dustIt just appeared as if the place had not been cleaned properly for a while