Name: Homewood Suites by Hilton Hanover Arundel Mills
Address: 7491-B New Ridge Road, Hanover, Maryland, United States of America, Baltimore (and vicinity), Anne Arundel County, US
Price range: $136–$399 per night
Rating: 9

What guests think

At Homewood Suites by Hilton Hanover Arundel Mills, travelers frequently praise the spacious, clean suites, convenient location near shopping and entertainment, and generally friendly staff, while a noticeable subset report service hiccups, maintenance quirks, and occasional facility limitations.

Breakfast is often appreciated for variety, though quality and availability can vary, and some note it is not always included. Many also highlight useful in-room kitchens and high ceilings. Overall, expect a comfortable stay with occasional inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The indoor pool and gym draw positive mentions, though some found the main pool cold or had spa irritation. Shuttle access helps some guests, but others reported unreliable service, and there is paid parking with occasional lot issues.

Related guest reviews

4

Kenneth

Jan 13, 2025

·

Stayed 1 night

This hotel has been on a long decline for years now. The water pressure keeps getting less. The lighting in the bathroom still sucks. The clientele keeps getting worse and louder. The staff is more indifferent (I got a shrug from the front desk clerk when I complained to her about the incredibly loud room next doo. The parking lot is blocked off with trash and construction material. The snow removal was terrible. Only where cars drive was shovelled and the snow was pushed up against cars already parked. No snow was removed from outdoor walks or between cars, either, making the parking lot a hazard.

2

Damber

Jul 17, 2024

·

Stayed 1 night

No parking. There is valet parking but guys are very angry to park your car and it’s so expensive

10

Jean

Dec 31, 2023

·

Stayed 1 night

We love the swimming pool and the bedroom.

10

Jennifer

Jul 25, 2023

·

Stayed 3 nights

I absolutely adore this hotel. The cleanliness of the property, the spacious suites, the friendly and informative staff. As well as the convenience of the hotel's shuttle van transportation is definitely a plus.

2

Thomas

Mar 23, 2024

·

Stayed 1 night

Shuttle service was a nightmare. Staff did not care. It’s impossible to get in touch with the front desk for assistance.

8

Timothy

Jun 25, 2025

·

Stayed 2 nights

Nice room, clean and very large. Front desk check-in staff offered poor service. The staff found it more important to visit amongst themselves rather than checking in guests. Bar restaurant served good food. Indoor pool and gym facilities were nice as well.

8

Richanna

May 25, 2023

·

Stayed 1 night

Great stay. Love the continental breakfast. Kids loved the pool. Would definitely stay again.

6

Brandon

Jun 8, 2025

·

Stayed 1 night

Stayed here before and it’s an alright spot. The real reason I ding them in my rating is they charge for parking… what hotel charges for self parking that isn’t located downtown of a major city? Oh well, this will be my last time at this property, there are many other locations close to this one, and I plan on giving them a try before I’d return here. ($10 a night for parking, no valet, in case anyone was curious)

10

Octavia

Oct 3, 2025

·

Stayed 2 nights

room was clean, love having the shuttle access friendly staff

8

Darrell

Mar 11, 2023

·

Stayed 7 nights

If you are looking to self cater in your room or eat out then the hotel is fine but there is a limited bar menu and the night o asled there were many things not available. The spa pool have my skin a allergic reaction for a while and the main pool felt cold. The gym room was reasonable and had enough equipment to cover a good workout.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently note clean rooms and common areas. A few report issues such as poor bathroom drainage, missing supplies, or, during construction, dirty rooms and pests.

Related guest reviews

10

Lakesa

Jul 27, 2025

·

Stayed 2 nights

Property was really nice & clean

10

Charmain

Mar 20, 2023

·

Stayed 1 night

Close to shopping and entertainment options. Had the two bedroom suite and it was clean and spacious.

10

LAKESHIA

Feb 22, 2025

·

Stayed 1 night

Was clean

8

Valarie

Jul 19, 2025

·

Stayed 2 nights

The property was clean, but the water didn't drain properly in the bathroom.

10

channa

Dec 29, 2022

·

Stayed 19,354 nights

The property was very clean, the staff was friendly, and the location was close to area attractions but without disturbances from said attractions. Will definitely stay there again.

10

Penny

Mar 31, 2024

·

Stayed 1 night

The room was very clean. The staff were friendly. Great amenities like breakfast, pool and toiletries. It was close to the casino and the mall. Would definitely stay again.

10

Claire

Aug 3, 2025

·

Stayed 1 night

Great stay, full breakfast, clean room

2

Tarsha

Jan 2, 2025

·

Stayed 1 night

I was not made aware that the property was undergoing construction when I made the reservation. The hotel gave me a room that was directly next to and under the area being reconstructed. The room was dirty and the room had bugs.

10

Lisa

Apr 20, 2025

·

Stayed 1 night

Property was very clean and staff was very pleasant and helpful

10

Octavia

Oct 3, 2025

·

Stayed 2 nights

room was clean, love having the shuttle access friendly staff

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are repeatedly described as spacious and comfortable, with useful in-room kitchens and high ceilings. Downsides include low shower water pressure across multiple stays, occasional noisy HVAC, and isolated Wi-Fi problems or less-comfy bedding.

Related guest reviews

10

laurie

Sep 21, 2025

·

Stayed 2 nights

Spacious

10

Donna

Nov 2, 2023

·

Stayed 7 nights

I had a fabulous stay at Homewood Suites! The staff were all wonderful to me, from the front desk staff to the bartender to the cleaning crew. The room was very comfortable. It was nice to be able to make my own breakfast in the room, or just chill on my couch with a good book. I really enjoyed my stay and would definitely choose Homewood Suites again!! Thank you so much for taking good care of me!!

6

Kenneth

Apr 13, 2025

·

Stayed 2 nights

They remodeled, which is nice. Finally, there is light in the shower, but somehow the water pressure is even lower; it takes forever to rinse off and since the cheap out without a hand held it takes some effort to even get wet with the extremely low water pressure. I expect in the future a couple of spray bottles of water will ultimately be what they want you to use for a shower. Somehow due to weather keys weren't issued. The manager had to meet us at our room, then explained we had to down load their app and use their digital key. The most annoying part is the HVAC. With the new controller you cannot keep the fan continuously on. This means the HVAC kicks on and off all night long and since it's annoyingly loud you get the joy of being woken up several times throughout the night, as it goes from silent to extremly loud to silent again.

6

Kenneth

Oct 15, 2023

·

Stayed 1 night

The hotel has been consistently lowering water pressure over the years. Showers are an important part of travel so it sucks when hotels make effort to make that less pleasant with each visit. The water pressure in the shower is now little more than a trickle.

10

carrie

Jun 8, 2025

·

Stayed 1 night

Beautiful, huge room.

8

michael

Jul 21, 2024

·

Stayed 1 night

Mostly everything was good except the internet didn't work and a spider was in the room. Other than that the hotel is a GREAT place too stay. WE'RE BE BACK THE NEXT TIME WE VISIT THE AREA.

10

anil

Jul 28, 2024

·

Stayed 1 night

One of the highlights of my stay was the seamless car rental experience. The process of returning the car couldn't have been easier or more convenient. The car rental return location is just a quick 4-minute drive from the hotel, making it incredibly convenient for guests. This proximity allowed me to avoid the usual stress and hassle of returning a rental car, especially after a long journey. Rooms are nice and spacious, one king and sofa bed is good for 4

10

Marica

Dec 27, 2022

·

Stayed 2 nights

Room was amazing and very spacious. Check in was smooth. Breakfast was not so good but it was free so I can’t complain too much.

6

Courtney

Oct 6, 2025

·

Stayed 1 night

Very spacious.

8

Danielle

Sep 20, 2025

·

Stayed 2 nights

We really enjoyed the high ceilings in our spacious suite. The water was hot, kitchenware was well stocked with enough utensils to prepare meals. I wasn’t a fan of the beds or bedding. Hot breakfast with plenty of options and also guests could enjoy cooked to order meals and reception hour. I’d definitely recommend!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests praise friendly, helpful staff, with several standout team members mentioned by name. At the same time, multiple reviews report front-desk unresponsiveness and check-in or room-type mixups, plus occasional key deactivation or overbooking frustrations.

Related guest reviews

10

Luis

Jul 21, 2025

·

Stayed 2 nights

Awesome place to stay. Courteous staff, clean all around and great breakfast options.

6

Benjamin

Jul 6, 2025

·

Stayed 3 nights

Customer service was terrible

10

Larry

Oct 27, 2024

·

Stayed 1 night

Great. Ashley was friendly, helpful and professional.

2

Lamar

Apr 29, 2024

·

Stayed 2 nights

The staff at the front desk were horrible constantly deactivating our room keys. We had to visit the front desk 5 times in our 3 day stay to get new room keys made

10

Sheryl

Oct 15, 2023

·

Stayed 1 night

The property was very nice but the staff was spectacular. We are a family of 5 and our transfer flight was cancelled. We had to find a hotel last minute and when we arrived Jasmine checked us in. She was so kind and understanding and created a really comfortable environment that turned our not so great situation into a happy end of the day. Thank you so much Jasmine for your superb customer service.

10

Monica

Jul 10, 2025

·

Stayed 2 nights

My stay was very relaxing, staff was friendly and beautiful hotel

2

Thomas

Mar 23, 2024

·

Stayed 1 night

Shuttle service was a nightmare. Staff did not care. It’s impossible to get in touch with the front desk for assistance.

10

Ami

Sep 21, 2025

·

Stayed 3 nights

Awesome customer service and extremely accommodating!

8

Timothy

Jun 25, 2025

·

Stayed 2 nights

Nice room, clean and very large. Front desk check-in staff offered poor service. The staff found it more important to visit amongst themselves rather than checking in guests. Bar restaurant served good food. Indoor pool and gym facilities were nice as well.

2

anjelene

Feb 1, 2023

·

Stayed 1 night

Reserved suite with two bedrooms with 1 king and 2 queens plus sofa bed. When arrived was informed they were over booked and and could inform us about lack of availability because it was booked through 3rd party. (Why couldn’t they notify the 3rd party before arrival so they could let us know) Manager Jason did not empathize. Only offered 2 separate rooms that did not connect and only had one bed. Did not offer any type of compensation for inconvenience nor did respond to email that was sent as a follow up.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Repeatedly described as close to shopping, dining, entertainment, the mall and casino, and even the cruise port, with one guest noting easy access without disturbance.

Related guest reviews

10

Avi

Apr 23, 2023

·

Stayed 5 nights

Close to shoppong and dining. Easy in and out

10

Edyta

Aug 13, 2023

·

Stayed 1 night

My family stayed here for one night prior to our cruise. The hotel was beautiful and clean. Our room exceeded our expectations. We had plenty of room for our family of 6. Staff was very friendly. It was close to the cruise port, would stay here again .

10

Charmain

Mar 20, 2023

·

Stayed 1 night

Close to shopping and entertainment options. Had the two bedroom suite and it was clean and spacious.

10

Melissa

Jul 31, 2025

·

Stayed 2 nights

Very roomy for a girl's trip. Accessible to entertainment.

10

channa

Dec 29, 2022

·

Stayed 19,354 nights

The property was very clean, the staff was friendly, and the location was close to area attractions but without disturbances from said attractions. Will definitely stay there again.

10

anil

Jul 28, 2024

·

Stayed 1 night

One of the highlights of my stay was the seamless car rental experience. The process of returning the car couldn't have been easier or more convenient. The car rental return location is just a quick 4-minute drive from the hotel, making it incredibly convenient for guests. This proximity allowed me to avoid the usual stress and hassle of returning a rental car, especially after a long journey. Rooms are nice and spacious, one king and sofa bed is good for 4

10

Penny

Mar 31, 2024

·

Stayed 1 night

The room was very clean. The staff were friendly. Great amenities like breakfast, pool and toiletries. It was close to the casino and the mall. Would definitely stay again.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often hot and varied, though several reviews note uneven quality across days and that it may not be included. The on-site bar/restaurant is convenient but has a limited menu and occasional stock shortages.

Related guest reviews

10

Luis

Jul 21, 2025

·

Stayed 2 nights

Awesome place to stay. Courteous staff, clean all around and great breakfast options.

10

Elvis

Apr 24, 2023

·

Stayed 1 night

Amazing breakfast buffet

10

Haldor

Dec 24, 2022

·

Stayed 19,349 nights

Rooms were clean and in good condition. Hotel well designed and modern. Staff attentive and helpful. Breakfast good (although not free). A pet friendly hotel.

10

Marica

Dec 27, 2022

·

Stayed 2 nights

Room was amazing and very spacious. Check in was smooth. Breakfast was not so good but it was free so I can’t complain too much.

10

Anthony

Mar 29, 2025

·

Stayed 1 night

Place was really nice! Friendly staff and nice breakfast in there lodge

10

Claire

Aug 3, 2025

·

Stayed 1 night

Great stay, full breakfast, clean room

8

Carl

Dec 19, 2022

·

Stayed 7 nights

Hotel was very nice. Breakfast was really good the first day, but you could recognize the leftovers throughtout the week. Buffett was clean and tidy. Overall ok for a hotel breakfast. They did use real eggs for the scambled egg day.

8

Timothy

Jun 25, 2025

·

Stayed 2 nights

Nice room, clean and very large. Front desk check-in staff offered poor service. The staff found it more important to visit amongst themselves rather than checking in guests. Bar restaurant served good food. Indoor pool and gym facilities were nice as well.

8

Darrell

Mar 11, 2023

·

Stayed 7 nights

If you are looking to self cater in your room or eat out then the hotel is fine but there is a limited bar menu and the night o asled there were many things not available. The spa pool have my skin a allergic reaction for a while and the main pool felt cold. The gym room was reasonable and had enough equipment to cover a good workout.

8

Danielle

Sep 20, 2025

·

Stayed 2 nights

We really enjoyed the high ceilings in our spacious suite. The water was hot, kitchenware was well stocked with enough utensils to prepare meals. I wasn’t a fan of the beds or bedding. Hot breakfast with plenty of options and also guests could enjoy cooked to order meals and reception hour. I’d definitely recommend!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $176	15 $266	16 $195	17 $173	18 $164	19 $191
20 $145	21 $256	22	23 $271	24 $233	25 $173	26 $399
27 $191	28 $209	29 $359	30 $198

Su	Mo	Tu	We	Th	Fr	Sa
				1 $185	2 $221	3 $271
4 $191	5 $364	6 $304	7 $204	8 $192	9 $283	10 $386
11 $209	12 $228	13 $249	14 $251	15 $188	16 $262	17 $271
18 $203	19 $212	20 $136	21 $232	22 $204	23 $293	24 $293
25 $198	26	27 $236	28 $142	29 $207	30 $290	31 $205

Select dates to see prices and availability

About this property

Location

Room options

Suite, 1 Bedroom

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Studio Suite, 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

Suite, 2 Bedrooms

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 2 Bedrooms, Accessible, Bathtub

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Homewood Suites by Hilton Hanover Arundel Mills

Have a question?

Prices for upcoming dates