El Chante Spa Hotel

Spa treatments, temazcal/steam, and the gardens are often praised, and many enjoy the pool area. Still, guests mention a cold or unused pool, occasional amenity closures such as the pool bar, a nonworking jacuzzi at times, and an aging elevator.

Feedback ranges from clean rooms to complaints of odors, dust, and mold or humidity stains. Recurrent maintenance issues include intermittent or no hot water and occasional water outages.

Experiences vary: some find rooms comfortable, while others report small or dated spaces, limited lighting, and noise from thin walls or nearby equipment. Several reviews mention unreliable or absent in-room Wi-Fi.

Staff are often described as kind and accommodating, and some allow use of facilities after checkout. However, many note slow or understaffed restaurant and pool service, missed requests, check-in delays, poor communication, and limited night security.

Setting is quiet and relaxing, suited for a getaway. Access can be tricky with rough nearby roads, few nearby options, and occasional outside noise like barking dogs.

Food quality ranges from very good to mediocre. Common complaints include limited menus and hours, slow service, occasional order errors, and prices that feel high or extra charges despite included breakfast.