Our Habitas Atacama

Schönes ruhiges Hotel mit einzelnen Lodges als Zimmer. Pool area sehr schön, nur das wasser war etwas dreckig. Es werden auch Aktivitäten wie Pilates angeboten. Innenstadt von San Pedro fußläufig erreichbar

The property grounds are beautiful and peaceful. I loved my room. It was clean and comfortable and had an outdoor shower. The restaurant is fantastic and well priced. The staff was super helpful. I also had an excellent massage while I was there.

Lovely staff. 8 nights stay. No evidence of general manager. 1--And eco friendly oasis. But endless boom box music throughout the complex. Inappropriate and far from relaxing. 2- Pool lovely but badly need to invest in modern functional sunloungers. Impossible to get comfortable with what is there. Also poorly maintained. 3--There is Black plastic Rat Catcher Box literally outside dining room. Very bad. 4-- On arrival and when having lunch the manageress was holding a zoom call on her laptop shattering the quiet of tye dining area and we could hear the whole call that went on for 25 mins. That should have been done in an office. We went on vacation not to hear her business call while dining. 5-- Pool area is for relaxation. Guests brought boom boxes shattering the quiiet quiet. Also endless loud poolside facetime calls and showing no regard for the "peaceful" atmosphere they say is there. It is not peaceful. 6-- Management should have signs throughout advising of "quiet areas" where facetime, cpnference calls and such are not allowed. Otherwise it is like any other hotel.

Pros: beautiful hotel, very serene, pool area amazing (though some cushions ripped up)seems half empty so seems quite private, for breakfast they can also have the chef make you an omlette or avocado toast. Definitely felt like we stayed at a very nice place for the money compared to everything else in San Pedro. Best part is if your tour leaves before they serve breakfast they will pack you a to go breakfast with several courses. Also lots of cute little spots to hangout. Provide a welcome drink (non alcoholic). Cons: pool is always cold despite it being 90 degrees outside, the restaurant is not good. Had the lamb which was the most expensive thing on the menu and there were literally 3 bites of meat on there. Also before our arrival they messaged to ask if we want food made before the kitchen closes and when we wanted to order they said due to issues kitchen was actually closed. Upon checkin we were also told we had a massage included but had to book in advance. When we went to book they told us we didn’t need booking and to come back the next day at a certain time. When we came they said we needed a booking and they wouldn’t have availability until after our checkout. It also turned out to just be a 5 or 10 minute head massage.

Very beautiful place staff is very friendly, however in our three days there we had too many issues with restaurant and reception. One our two issues could have been excused but altogether that really hindered our stay: - charged my credit card a second time for the stay (I had paid in full at check in, they refunded me the extra charge after I complained) - Forgot our meal orders at the restaurant, we complained, they realized their mistake and rushed the kitchen to prepare our food, we waited an hour to eat a half cold rushed burger. The restaurant was not super busy that day. They apologised and offered a 10% discount, felt like too little to late.m - Reception advised us to see the sunset at a mirador that closes before sunset, we rode our bikes there to realize it was closed. - we asked if there was hot water in the early morning that we could take to el tatio, they guaranteed there would be. In the morning there was coffee (which is nice) but no hot water, we asked the receptionist if we could have hot water, they said no. Minor issue but we had especially asked about it the night before and had been assured it would be available and would had been nice to have knowing it was -12C at el Tatio. - the free bikes is a great service, however they are not maintained, the gears don’t work so well and the seat of my bike broke during a ride. If you plan to do a proper bike tour, rent bikes in the city. The lady at the gate was very friendly and helpful.

This is my third location of Habitas I’ve been to and I love them every time. This place is super tranquil in the desert with very comfortable rooms and great staff. I love the free wellness and activities in the hotel also. The sound healing was incredible. And I highly recommend the meditative massage.

The staff were very friendly and helpful, the food on-site was delicious and they had interesting activities and beautiful grounds.

All of the staff were so friendly and welcoming and supportive. The facilities and included activities (yoga, sound healing & star-gazing) were excellent. An absolute pleasure talking to Oscar about the construction, maintenance and history of hotel and community. Cristobal has built a fantastic team and we could see they had a real focus on 'connection'

We really enjoyed our stay at Our Habitas Atacama and appreciated how thoughtfully the hotel’s design and aesthetic mirror the surrounding desert landscape. Breakfast was excellent, with a diverse spread and the added bonus of choosing a hot dish from the menu each morning. It was a great way to start full days of exploring. Service and housekeeping throughout our stay were also consistently warm, attentive, and reliable. One of the standout experiences for us was the stargazing offered at the hotel. Being able to step out of our room, sip chamomile tea, and take in an incredibly bright night sky right within the property was truly special experience. We booked our excursions through the hotel’s preferred partner, Trekana, and had a seamless experience. Tours were always on time, guides were knowledgeable, and everything was well organized, allowing us to fully enjoy each outing. As other reviews mention, the hotel is about a 10–12 minute walk from the town center, and the road can be quite dusty. This didn’t bother us at all since we frequently walked into town to shop and dine, but it’s good to be aware of. Overall, we loved having Our Habitas Atacama as our base to explore such a unique region. Would definitely recommend and would happily stay again.

Interesting hotel complex, wonderful pool and good food.

Schönes ruhiges Hotel mit einzelnen Lodges als Zimmer. Pool area sehr schön, nur das wasser war etwas dreckig. Es werden auch Aktivitäten wie Pilates angeboten. Innenstadt von San Pedro fußläufig erreichbar

The property grounds are beautiful and peaceful. I loved my room. It was clean and comfortable and had an outdoor shower. The restaurant is fantastic and well priced. The staff was super helpful. I also had an excellent massage while I was there.

Quarto com cheiro de umidade. Pouco iluminado, aliás iluminação pessima. O banheiro também. Fiquei na parte antiga do hotel que está mal conservada, precisa de reforma. Pedi para mudar de quarto, fiquei 6 noites, não me atenderam. Sem lugar para colocar roupas, somente meia prateleira, com poucos cabides. Não recomendo e não volto.

Had a great stay, room was clean. Could use a little more lighting inside the rooms, would not want more outside because it would ruin the stars. Not air conditioned, but it gets so cool at night that even in the summer it didn't really bother me. There is heat if you need it.

The surrounding of the hotel - Atacama desert - is a magical place. Front desk personnel was very supportive. Only reservations of external restaurants are not supported! Unfortunatelly the hotel was not what we expected. The breakfast was poor, only 3 different types of fruit, yoghurt out of a bottle, premade coffee from a bin. Just to name a few. Adding unmotivated personnel in the restaurant brings me to a poor overall evaluation. Also, only 4 sunbeds by the pool for 50 rooms - that doesn‘t add up.

O hotel é charmoso e a pouco tempo entrou para a rede Habitas. Cafe da manhã gostoso com funcionários simpáticos. Precisa melhorar muito o atendimento das demais áreas. Atividades agendadas foram canceladas em cima da hora como Pilates, observação do céu a noite, mixologia. Foi um tanto chato que na hora do check out tiveram vários erros, como cobrar duplamente as diárias que já estavam pagas, taxas a mais que não sabemos do que era…. E olha que quem fez o check out foi o gerente do hotel. Ahhh, o café da manhã estava incluso na nossa diária, porém você sempre deve dar uma gorjeta de 10 a 20% sobre o valor do café da manhã obrigatoriamente, um pouco diferente para nós brasileiros. O serviço de camareira o serviço foi ruim, apesar de deixarmos sempre uma boa gorjeta. Também pedimos pilhas para o cofre do quarto várias vezes e ao final de nossa estadia ainda não recebemos elas. Ou seja cofre não funciona. O conceito do hotel é interessante, o quarto é no estilo atacamenho, mas não sei se voltaria em função dos problemas que tivemos. Inclusive estávamos avaliando a ida ao Our Habitas Arábia Saudita que parece lindo, mas isso nos desencorajou. Nao espere nem um chá de cortesia, como é padrão em muitos hotéis nesta categoria. Os benéficos descritos aqui no Hotéis.com por ser cliente silver como garrafa de vinho e outros não foram oferecidos pelo hotel.

Tienen que solucionar el mal olor a caño de repente en la propiedad y se mete a la habitación La habitación muy buena Personal buena atención Comida muy elaborada tipo Gourmet , no me encantó

The room was not corresponding with a 4 star hotel and the price. The curtains were broken, in the shower the painting was falling off the wall and the door from the room and out was very difficult to open and there was not other way of getting out of the room - a safety issue in case of fire. I did not look the door for that reason. Staff was helpful.

A estadia foi excelente. O hotel tem funcionários muito simpáticos. É um pouco longe da região central, quando comparado ao resto da cidade. O café da manhã é muito bom também. Quarto sempre limpo. Nosso quarto não tinha TV. Já sabíamos que não haveria ar-condicionado, mas o aquecedor não estava funcionando 100%, o que fez que as noites fossem muito frias. Apesar disso, atendeu bem às expectativas.

Lindo hotel, pero el servicio debe mejorar, tanto en el check in como en la piscina, nadie ofrece toallas, ni algo para servirse, al menos un timbre para pedir. Desayuno regular para el precio. Toallas de habitación, escasas y en regular estado

The property grounds are beautiful and peaceful. I loved my room. It was clean and comfortable and had an outdoor shower. The restaurant is fantastic and well priced. The staff was super helpful. I also had an excellent massage while I was there.

Quarto com cheiro de umidade. Pouco iluminado, aliás iluminação pessima. O banheiro também. Fiquei na parte antiga do hotel que está mal conservada, precisa de reforma. Pedi para mudar de quarto, fiquei 6 noites, não me atenderam. Sem lugar para colocar roupas, somente meia prateleira, com poucos cabides. Não recomendo e não volto.

Falta armário no quarto (7 dias com as roupas dentro da mala), não tem cofre, falta ar condicionado (mas parece que é uma regra da cidade - não entendi nada), tinha uma goteira no banheiro que pingava em cima da pia e molhava tudo o que ficava em cima e a propriedade é longe da rua principal (Caracoles), uns 15 minutos caminhando no sol e na poeira da rua.

The staff was lovely, the food excellent and the property beautiful. Unfortunately we had trouble getting hot water each day of our stay and we wished the free activities were earlier in the morning as otherwise they conflicted with excursions.

Had a great stay, room was clean. Could use a little more lighting inside the rooms, would not want more outside because it would ruin the stars. Not air conditioned, but it gets so cool at night that even in the summer it didn't really bother me. There is heat if you need it.

Loved the stay at Our Habitas Atacama. The staff were amazing Room was wonderfully decorated with Atacama wellness vibes The entire property was designed with a lot of thought Breakfast was super healthy which fit our lifestyles perfectly

Location is fat wash if you want to walk to Caracoles St (main “downtown” area), no rooms basic services, like iron, a/c, room service, comfortable chairs, mind no TV or even radio.

Beautiful place The rooms are comfortable and beautifully furnished The service offered by the staff at the restaurant could be improved. We spent 5 nights there and decided to go out for dinner most nights to avoid waiting and asking for the same thing many times. I hope they’ll improve…

The room was not corresponding with a 4 star hotel and the price. The curtains were broken, in the shower the painting was falling off the wall and the door from the room and out was very difficult to open and there was not other way of getting out of the room - a safety issue in case of fire. I did not look the door for that reason. Staff was helpful.

A estadia foi excelente. O hotel tem funcionários muito simpáticos. É um pouco longe da região central, quando comparado ao resto da cidade. O café da manhã é muito bom também. Quarto sempre limpo. Nosso quarto não tinha TV. Já sabíamos que não haveria ar-condicionado, mas o aquecedor não estava funcionando 100%, o que fez que as noites fossem muito frias. Apesar disso, atendeu bem às expectativas.

one of the better properties in the area. staff was friendly and helpful but limited service options. particularly slow dining services.

Amazing hotel, staff very very friendly. Great experience.

Achei bom, mas poderia ser melhor o atendimento na recepção pois muito demorado devido a poucas pessoas para atender.

I think this is a decent hotel. Don’t expect the premium it sell itself as. I think there are way better properties if you pay the base price for Habitas. Some grips: - mosquitoes, barking dogs at night, no fan so must leave the patio door open but that invites bugs. - the restaurant staff is slow, and don’t provide the level of service as they market themselves as premium. - Expedia says check in is at 2PM. It’s actually 3PM. Mine was closer to 4PM. It’s a fine hotel to stay at, but don’t expect anything premium about it.

Great hotel. Amazing staff they accommodated all our requests with a smile Site is very beautiful A nice fifteen minutes walk to the town

Very beautiful place staff is very friendly, however in our three days there we had too many issues with restaurant and reception. One our two issues could have been excused but altogether that really hindered our stay: - charged my credit card a second time for the stay (I had paid in full at check in, they refunded me the extra charge after I complained) - Forgot our meal orders at the restaurant, we complained, they realized their mistake and rushed the kitchen to prepare our food, we waited an hour to eat a half cold rushed burger. The restaurant was not super busy that day. They apologised and offered a 10% discount, felt like too little to late.m - Reception advised us to see the sunset at a mirador that closes before sunset, we rode our bikes there to realize it was closed. - we asked if there was hot water in the early morning that we could take to el tatio, they guaranteed there would be. In the morning there was coffee (which is nice) but no hot water, we asked the receptionist if we could have hot water, they said no. Minor issue but we had especially asked about it the night before and had been assured it would be available and would had been nice to have knowing it was -12C at el Tatio. - the free bikes is a great service, however they are not maintained, the gears don’t work so well and the seat of my bike broke during a ride. If you plan to do a proper bike tour, rent bikes in the city. The lady at the gate was very friendly and helpful.

It was a terrible experience. We arrived on New Year’s Eve after a long flight from Europe and they could not even offer us a sandwich, but we tried to check in. They said they were too busy. They could not even supply some chips or peanuts. Absolutely nothing

O hotel é charmoso e a pouco tempo entrou para a rede Habitas. Cafe da manhã gostoso com funcionários simpáticos. Precisa melhorar muito o atendimento das demais áreas. Atividades agendadas foram canceladas em cima da hora como Pilates, observação do céu a noite, mixologia. Foi um tanto chato que na hora do check out tiveram vários erros, como cobrar duplamente as diárias que já estavam pagas, taxas a mais que não sabemos do que era…. E olha que quem fez o check out foi o gerente do hotel. Ahhh, o café da manhã estava incluso na nossa diária, porém você sempre deve dar uma gorjeta de 10 a 20% sobre o valor do café da manhã obrigatoriamente, um pouco diferente para nós brasileiros. O serviço de camareira o serviço foi ruim, apesar de deixarmos sempre uma boa gorjeta. Também pedimos pilhas para o cofre do quarto várias vezes e ao final de nossa estadia ainda não recebemos elas. Ou seja cofre não funciona. O conceito do hotel é interessante, o quarto é no estilo atacamenho, mas não sei se voltaria em função dos problemas que tivemos. Inclusive estávamos avaliando a ida ao Our Habitas Arábia Saudita que parece lindo, mas isso nos desencorajou. Nao espere nem um chá de cortesia, como é padrão em muitos hotéis nesta categoria. Os benéficos descritos aqui no Hotéis.com por ser cliente silver como garrafa de vinho e outros não foram oferecidos pelo hotel.

Assim que chegamos tivemos que esperar até as 15 para entrar no quarto, ok, eu avisei que como gozo e o hotel tinha privilegio do hotel.com de chek in tardio, que eu precisaria de pelo menos uma hora após as 12 hs do dia da saida já que tinhamos um passeio que retornaria as 12, mas precisariamos tomar banho, guardar as roupas geladas do passeio para ficar aguardando o transfer, não deixaram e foram irredutiveis quanto a sair as 12, tivemos que cancelar o passeio. Não tem ducha higiénica no banheiro do quarto, a limpeza é ruim, os recepcionistas são antipáticos e nenhum fala portugues. O pessoal do restaurante super simpatico e atenciosos.O centro é um pouco distante e hotel não oferece transfer para lá.

We really enjoyed our stay at Our Habitas Atacama and appreciated how thoughtfully the hotel’s design and aesthetic mirror the surrounding desert landscape. Breakfast was excellent, with a diverse spread and the added bonus of choosing a hot dish from the menu each morning. It was a great way to start full days of exploring. Service and housekeeping throughout our stay were also consistently warm, attentive, and reliable. One of the standout experiences for us was the stargazing offered at the hotel. Being able to step out of our room, sip chamomile tea, and take in an incredibly bright night sky right within the property was truly special experience. We booked our excursions through the hotel’s preferred partner, Trekana, and had a seamless experience. Tours were always on time, guides were knowledgeable, and everything was well organized, allowing us to fully enjoy each outing. As other reviews mention, the hotel is about a 10–12 minute walk from the town center, and the road can be quite dusty. This didn’t bother us at all since we frequently walked into town to shop and dine, but it’s good to be aware of. Overall, we loved having Our Habitas Atacama as our base to explore such a unique region. Would definitely recommend and would happily stay again.

Schönes ruhiges Hotel mit einzelnen Lodges als Zimmer. Pool area sehr schön, nur das wasser war etwas dreckig. Es werden auch Aktivitäten wie Pilates angeboten. Innenstadt von San Pedro fußläufig erreichbar

Prós: o pessoal que trabalha no hotel é bem gentil. A comida do café da manhã é bem boa. O ambiente do hotel é bem bonito. Contras: a localização não é muito legal, 12 minutos do centro é pouca coisa, mas o caminho é por ruas que não passa ninguém. Não conseguimos tomar banho quente, disseram que o chuveiro demorava pra esquentar mas não esquentou nunca, tomamos banho gelado. Por fim, como o hotel não é próximo da rua principal (como os demais hotéis) você acaba consumindo do restaurante do hotel mesmo, e é bem caro e a comida não é tão boa assim. Resumindo, não acho que vale a pena. Na região, tem vários hotéis com preços parecidos, mais bem localizados e com instalações melhores.

Excelente hotel! Apenas 15 minutos de caminhada até a rua principal de San Pedro de Atacama. Todo O staff muito atencioso; café da manhã e habitações sempre impecáveis, água bem quanto é calefação fubcionandonperfeitamente; jantamos e almoçamos algumas vezes no restaurante do hotel e a comida é espetacular!

Hotel com decoração muito aconchegante. A pequena caminhada de área central de San Pedro. Café da manhã muito bom.

Friendly staff. Great activities. Good location.

Falta armário no quarto (7 dias com as roupas dentro da mala), não tem cofre, falta ar condicionado (mas parece que é uma regra da cidade - não entendi nada), tinha uma goteira no banheiro que pingava em cima da pia e molhava tudo o que ficava em cima e a propriedade é longe da rua principal (Caracoles), uns 15 minutos caminhando no sol e na poeira da rua.

Great hotel. Amazing staff they accommodated all our requests with a smile Site is very beautiful A nice fifteen minutes walk to the town

Malas vías

We really enjoyed our stay at Our Habitas Atacama and appreciated how thoughtfully the hotel’s design and aesthetic mirror the surrounding desert landscape. Breakfast was excellent, with a diverse spread and the added bonus of choosing a hot dish from the menu each morning. It was a great way to start full days of exploring. Service and housekeeping throughout our stay were also consistently warm, attentive, and reliable. One of the standout experiences for us was the stargazing offered at the hotel. Being able to step out of our room, sip chamomile tea, and take in an incredibly bright night sky right within the property was truly special experience. We booked our excursions through the hotel’s preferred partner, Trekana, and had a seamless experience. Tours were always on time, guides were knowledgeable, and everything was well organized, allowing us to fully enjoy each outing. As other reviews mention, the hotel is about a 10–12 minute walk from the town center, and the road can be quite dusty. This didn’t bother us at all since we frequently walked into town to shop and dine, but it’s good to be aware of. Overall, we loved having Our Habitas Atacama as our base to explore such a unique region. Would definitely recommend and would happily stay again.

A estadia foi excelente. O hotel tem funcionários muito simpáticos. É um pouco longe da região central, quando comparado ao resto da cidade. O café da manhã é muito bom também. Quarto sempre limpo. Nosso quarto não tinha TV. Já sabíamos que não haveria ar-condicionado, mas o aquecedor não estava funcionando 100%, o que fez que as noites fossem muito frias. Apesar disso, atendeu bem às expectativas.

The property grounds are beautiful and peaceful. I loved my room. It was clean and comfortable and had an outdoor shower. The restaurant is fantastic and well priced. The staff was super helpful. I also had an excellent massage while I was there.

Pros: beautiful hotel, very serene, pool area amazing (though some cushions ripped up)seems half empty so seems quite private, for breakfast they can also have the chef make you an omlette or avocado toast. Definitely felt like we stayed at a very nice place for the money compared to everything else in San Pedro. Best part is if your tour leaves before they serve breakfast they will pack you a to go breakfast with several courses. Also lots of cute little spots to hangout. Provide a welcome drink (non alcoholic). Cons: pool is always cold despite it being 90 degrees outside, the restaurant is not good. Had the lamb which was the most expensive thing on the menu and there were literally 3 bites of meat on there. Also before our arrival they messaged to ask if we want food made before the kitchen closes and when we wanted to order they said due to issues kitchen was actually closed. Upon checkin we were also told we had a massage included but had to book in advance. When we went to book they told us we didn’t need booking and to come back the next day at a certain time. When we came they said we needed a booking and they wouldn’t have availability until after our checkout. It also turned out to just be a 5 or 10 minute head massage.

This is a very neat hotel. It is clean and is very romantic. The restaurant staff argued among themselves and made a very poor effort. Walk into town for better service.

The staff were very friendly and helpful, the food on-site was delicious and they had interesting activities and beautiful grounds.

The surrounding of the hotel - Atacama desert - is a magical place. Front desk personnel was very supportive. Only reservations of external restaurants are not supported! Unfortunatelly the hotel was not what we expected. The breakfast was poor, only 3 different types of fruit, yoghurt out of a bottle, premade coffee from a bin. Just to name a few. Adding unmotivated personnel in the restaurant brings me to a poor overall evaluation. Also, only 4 sunbeds by the pool for 50 rooms - that doesn‘t add up.

Sem dúvida alguma, o grande destaque do hotel é justamente a 'hotelaria', da melhor qualidade, com uma equipe bem treinada, um excelente restaurante (dando ênfase ao café da manhã), uma boa área da piscina (que poderia ser aquecida... rsrsrs) e uma arquitetura geral bem adequada ao lugar. Gostaria de parabenizar, em especial, Luis Fernando, que nos atendeu perfeitamente sempre que estivemos no restaurante.

Beautiful place The rooms are comfortable and beautifully furnished The service offered by the staff at the restaurant could be improved. We spent 5 nights there and decided to go out for dinner most nights to avoid waiting and asking for the same thing many times. I hope they’ll improve…

O quarto é excelente, a comida e atendimento do restaurante deixaram a desejar. O time do Nosso almoço demorou muito e veio um frango quase impossivel de comer de tão apimentado e não havia nada na descrição disto.

We really enjoyed our stay at Our Habitas Atacama and appreciated how thoughtfully the hotel’s design and aesthetic mirror the surrounding desert landscape. Breakfast was excellent, with a diverse spread and the added bonus of choosing a hot dish from the menu each morning. It was a great way to start full days of exploring. Service and housekeeping throughout our stay were also consistently warm, attentive, and reliable. One of the standout experiences for us was the stargazing offered at the hotel. Being able to step out of our room, sip chamomile tea, and take in an incredibly bright night sky right within the property was truly special experience. We booked our excursions through the hotel’s preferred partner, Trekana, and had a seamless experience. Tours were always on time, guides were knowledgeable, and everything was well organized, allowing us to fully enjoy each outing. As other reviews mention, the hotel is about a 10–12 minute walk from the town center, and the road can be quite dusty. This didn’t bother us at all since we frequently walked into town to shop and dine, but it’s good to be aware of. Overall, we loved having Our Habitas Atacama as our base to explore such a unique region. Would definitely recommend and would happily stay again.

Interesting hotel complex, wonderful pool and good food.