Alaya Beachfront Tulum Hotel
132 US$
/ noche
Promedio para septiembre
Precios para Alaya Beachfront Tulum Hotel
Selecciona fechas para ver precios y disponibilidad
132 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Alaya Beachfront Tulum Hotel, los precios por noche son de 131 US$ de media en el mes más barato (agosto) y de 345 US$ en el mes más caro (enero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 345 US$ |
| febrero | 319 US$ |
| marzo | 261 US$ |
| abril | 238 US$ |
| mayo | 195 US$ |
| junio | 180 US$ |
| julio | 159 US$ |
| agosto | 131 US$ |
| septiembre | 132 US$ |
| octubre | 178 US$ |
| noviembre | 305 US$ |
| diciembre | 323 US$ |
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sept · 132 US$
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Más caro: enero (aprox. 345 US$)
Más barato: agosto (aprox. 131 US$)
Acerca de esta propiedad
Regálate momentos de relax solicitando los masajes y tratamientos faciales. En tus ratos libres aprovecha las instalaciones recreativas, que incluyen gimnasio y bicicletas de alquiler. Encontrarás también conexión a Internet wifi gratis, se...
Servicios
Regálate momentos de relax solicitando los masajes y tratamientos faciales. En tus ratos libres aprovecha las instalaciones recreativas, que incluyen gimnasio y bicicletas de alquiler. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de bodas.
Servicios empresariales
Tendrás tintorería, una caja fuerte en recepción y un dispensador de agua a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y servicio de transporte al punto de embarque del ferry.
Comida
Prueba un delicioso almuerzo en el restaurante de este hotel. Si no te apetece salir, también tienes a tu disposición un servicio de habitaciones con horario limitado. Disfruta de tu bebida favorita en el bar o lounge o en el bar en la playa.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 20 habitaciones con aire acondicionado. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El cuarto de baño está provisto de ducha, cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen caja fuerte (cabe un portátil) y ventilador de techo, además de un servicio de limpieza disponible todos los días.
Ubicación
Alaya Tulum está en una fantástica zona de Tulum (Zona Hotelera), a solo unos pasos de Playa de Tulum y a apenas 2 min en coche de Reserva de la biosfera Sian Ka'an. Además, este hotel se encuentra a 11 km de Ruinas mayas de Tulum y a 7,3 km de Playa Paraíso.
Qué hay cerca
Playa de Tulum(0.1 millas)
Escultura Ven a la Luz(0.5 millas)
Reserva de la biosfera Sian Ka'an(1.2 millas)
Museo SFER IK(2.6 millas)
Parque del Jaguar(3 millas)
Parque Nacional Tulum(3.1 millas)
Playa Akun(3.2 millas)
Mirador Jaguar Tulum(3.2 millas)
Acceso al Parque Jaguar(3.2 millas)
Playa pública Las Palmas(4 millas)
Playa(4.1 millas)
Centro comercial Hunab Lifestyle Center(4.4 millas)
Playa Paraíso(4.5 millas)
Centro de salud y bienestar Holistika Art Walk(5.6 millas)
Parque Dos Aguas(5.9 millas)
Aeropuerto Internacional de Tulum (TQO)(29.6 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(78.1 millas)
Aparcamiento
Restaurante
Habitaciones para no fumadores
Servicio de habitaciones
Mostrador turístico
Servicio de limpieza
Ubicación
Carretera Tulum Boca Paila Km 8.3, Zona Hotelera, Tulum, Tulum, Estado de Quintana Roo, México
Playa de Tulum (0.1 millas)
Escultura Ven a la Luz (0.5 millas)
Reserva de la biosfera Sian Ka'an (1.2 millas)
Museo SFER IK (2.6 millas)
Parque del Jaguar (3 millas)
Parque Nacional Tulum (3.1 millas)
Opciones de habitación
8
Suite, balcón, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Villa familiar, balcón
Detalles de la oferta
1 Cama Doble Grande
y 1 Litera
Capacidad: 4
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Apartamento, cocina básica
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
Aire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
7
Villa, vistas al jardín
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
12
Villa panorámica, 2 habitaciones, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles Grandes
Capacidad: 6
Balcón o patioZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)CocinaPiscina de inmersión
8
Habitación familiar, 2 camas de matrimonio, vistas parciales al mar
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
11
Suite, 1 cama de matrimonio grande, vistas a la playa, frente al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Suite Deluxe, balcón, vistas parciales al mar
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Alaya Beachfront Tulum Hotel
9.2
Genial
Basado en 488 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Alaya Tulum by Ahau Collection, los huéspedes elogian constantemente la tranquila ubicación frente a la playa, su fácil acceso a pie a diversos lugares y el servicio excepcionalmente amable. Destacan detalles relajantes como las clases de yoga matutinas y las tumbonas en la playa que hacen que esta íntima estancia tipo boutique, orientada a la naturaleza, se sienta reparadora y acogedora.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Alaya Tulum by Ahau Collection, los huéspedes elogian constantemente la tranquila ubicación frente a la playa, su fácil acceso a pie a diversos lugares y el servicio excepcionalmente amable. Destacan detalles relajantes como las clases de yoga matutinas y las tumbonas en la playa que hacen que esta íntima estancia tipo boutique, orientada a la naturaleza, se sienta reparadora y acogedora.
Las habitaciones se describen a menudo como hermosas y cómodas, muchas con vistas al océano y un ambiente que recuerda a una casa en el árbol. Desventajas comunes incluyen aire acondicionado limitado o restringido a ciertas horas del día y ruido ocasional según la ubicación de la habitación; las algas pueden afectar las condiciones de la playa según la temporada, y algunos huéspedes encontraron los precios o los costes del taxi elevados y la inclusión del desayuno poco clara. Espere una estancia íntima y reparadora junto a la playa.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Se destaca la configuración de la playa con amplias tumbonas y servicio de playa, y las clases de yoga diarias son un punto culminante; también hay masajes y sesiones de bienestar disponibles. Los huéspedes también señalan el cómodo aparcamiento y el fácil acceso a propiedades hermanas, incluido el acceso a una piscina cercana, y agradecen las políticas que admiten mascotas.
Reseñas de huéspedes relacionadas
10
Yogesh
19 nov 2024
·
Se alojó 2 noches
The front desk team were really good. Was super happy with the garden room. It was a nice small property and you can can get some access benefits at sister properties.
The front desk team were really good. Was super happy with the garden room. It was a nice small property and you can can get some access benefits at sister properties.
10
Richard
26 ago 2024
·
Se alojó 2 noches
Alaya was perfect for our short getaway. The room we had was an ocean front, second level, full view and it was absolutely perfect. One of the best rooms I’ve ever stayed in, and I do consider myself well travelled. We really needed the break and so the sound of the waves, the sun warming you and waking you in the morning, it felt like heaven. The hotel was the perfect size for us- small and right up close to the beach. We enjoyed the free yoga in the morning and the teacher was great. She went through it very slow since we’re beginners. The drinks were fab, food delicious, staff was very nice and attentive. Ronnie was super kind, him and Henry made it a good time on the beach with wonderful service and cocktails. Stefan at the front desk was very thorough with information, he cared and wanted to make it a wonderful stay for us. Chakra session with Georgina was life changing! Seriously, if you’re ready, don’t miss out! The Mayan Clay massage was wonderful and relaxing. Loved Alaya! We don’t get to take adult only trips often but we would love to say we’ll be back in the future! Thank you Alaya team
Alaya was perfect for our short getaway. The room we had was an ocean front, second level, full view and it was absolutely perfect. One of the best rooms I’ve ever stayed in, and I do consider myself well travelled. We really needed the break and so the sound of the waves, the sun warming you and waking you in the morning, it felt like heaven. The hotel was the perfect size for us- small and right up close to the beach. We enjoyed the free yoga in the morning and the teacher was great. She went through it very slow since we’re beginners. The drinks were fab, food delicious, staff was very nice and attentive. Ronnie was super kind, him and Henry made it a good time on the beach with wonderful service and cocktails. Stefan at the front desk was very thorough with information, he cared and wanted to make it a wonderful stay for us. Chakra session with Georgina was life changing! Seriously, if you’re ready, don’t miss out! The Mayan Clay massage was wonderful and relaxing. Loved Alaya! We don’t get to take adult only trips often but we would love to say we’ll be back in the future! Thank you Alaya team
10
Jaroslaw Adam
15 dic 2022
·
Se alojó 19.336 noches
Alaya is a beautiful beach hotel and we had a very relaxing stay in a treehouse. The staff is very friendly and accommodating. The food is excellent, both on the property and outside (a number of great dining options in the vicinity). We rented bicycles a few times too. The beach area itself isn’t vast and has rather few shading options. What was very important for is is that the hotel is pet friendly. We loved our stay and look forward to visiting again.
Alaya is a beautiful beach hotel and we had a very relaxing stay in a treehouse. The staff is very friendly and accommodating. The food is excellent, both on the property and outside (a number of great dining options in the vicinity). We rented bicycles a few times too. The beach area itself isn’t vast and has rather few shading options. What was very important for is is that the hotel is pet friendly. We loved our stay and look forward to visiting again.
10
Harimelan
27 jul 2024
·
Se alojó 2 noches
We had an amazing 2 day stay at Alaya. Front desk staff were so helpful. Daily yoga at 9am was an excellent offering that even my 5 year old son was welcomed. Parking was super convenient and the location of Alaya in my opinion was fantastic. Perfectly walkable to surrounding restaurants and the overall property had an amazing atmosphere. Celebrated our 9 year wedding anniversary which Alaya staff made even more special. I cannot say more other than I highly recommend.
We had an amazing 2 day stay at Alaya. Front desk staff were so helpful. Daily yoga at 9am was an excellent offering that even my 5 year old son was welcomed. Parking was super convenient and the location of Alaya in my opinion was fantastic. Perfectly walkable to surrounding restaurants and the overall property had an amazing atmosphere. Celebrated our 9 year wedding anniversary which Alaya staff made even more special. I cannot say more other than I highly recommend.
10
Celeste
14 abr 2023
·
Se alojó 3 noches
It was a very relaxing stay. Waking up everyday to a beautiful breakfast and doing yoga at 9am was so rejuvenating. The location is very good and easy to walk to restaurants and entertainment. There’s a pharmacy right across the street if you forget anything. The parking lot is also across the street so you can safely park and start vacationing.
It was a very relaxing stay. Waking up everyday to a beautiful breakfast and doing yoga at 9am was so rejuvenating. The location is very good and easy to walk to restaurants and entertainment. There’s a pharmacy right across the street if you forget anything. The parking lot is also across the street so you can safely park and start vacationing.
10
NANCY
3 ene 2025
·
Se alojó 2 noches
Wonderful stay. Very dog friendly, great location, very clean rooms. The rooms are better than the photos. Highly recommend!
Wonderful stay. Very dog friendly, great location, very clean rooms. The rooms are better than the photos. Highly recommend!
10
Melissa
11 mar 2025
·
Se alojó 1 noche
We absolutely loved it here! It’s beachfront, & the beach & sun lounges were amazing. You can order food & drinks from the beach - there are servers there. The breakfast was very good. We had the family room with 2 twin beds & the main bed is definitely a full size bed & not the advertised queen. The aircon worked really well. It did take the shower a little while to heat up tho’. They provide robes, but no slippers. The whole property is very rustic as you can see. It was a great stay. I do think it can use a smidge of a refurbishment tho - really just the bathroom sink & shower, but yes, we would stay again.
We absolutely loved it here! It’s beachfront, & the beach & sun lounges were amazing. You can order food & drinks from the beach - there are servers there. The breakfast was very good. We had the family room with 2 twin beds & the main bed is definitely a full size bed & not the advertised queen. The aircon worked really well. It did take the shower a little while to heat up tho’. They provide robes, but no slippers. The whole property is very rustic as you can see. It was a great stay. I do think it can use a smidge of a refurbishment tho - really just the bathroom sink & shower, but yes, we would stay again.
10
Timothy
9 abr 2023
·
Se alojó 5 noches
This is a boutique hotel, quaint and friendly. The staff is accommodating to your every need. The hotel is in walking distance of several amazing restaurants and shops. There is a great outdoor local bar right across the street with local food vendors and ice cream. I would recommend upgrading to an ocean view room if you can. Also visit the property’s other hotels, they are in walking distance and offer great food, pools, and views.
This is a boutique hotel, quaint and friendly. The staff is accommodating to your every need. The hotel is in walking distance of several amazing restaurants and shops. There is a great outdoor local bar right across the street with local food vendors and ice cream. I would recommend upgrading to an ocean view room if you can. Also visit the property’s other hotels, they are in walking distance and offer great food, pools, and views.
10
Kristy
24 mar 2023
·
Se alojó 7 noches
We loved the location, close to shopping and dining. The daily yoga was amazing! Great beach front beds and lounger, no reservations necessary with plenty for hotel guests. Not to mention the room and views were stunning
We loved the location, close to shopping and dining. The daily yoga was amazing! Great beach front beds and lounger, no reservations necessary with plenty for hotel guests. Not to mention the room and views were stunning
10
Samuel
18 ago 2025
·
Se alojó 2 noches
Alaya was so peaceful and wonderful. What better be to stay than on the beach. Food was great. Breakfast lunch and dinner options right on the property. Free pool access to Alquimia which was next door.
Alaya was so peaceful and wonderful. What better be to stay than on the beach. Food was great. Breakfast lunch and dinner options right on the property. Free pool access to Alquimia which was next door.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las habitaciones y los terrenos se describen con frecuencia como muy limpios y bien mantenidos. Algunos huéspedes informaron de problemas como fugas en el baño, insectos y una limpieza variable de la playa debido a las algas estacionales.
Reseñas de huéspedes relacionadas
8
Diosy
17 sept 2024
·
Se alojó 7 noches
The workers are very friendly, but the property needs maintenance. Out of the 7 nights I was there, I had to catch eight frogs between the shower and the bathroom.
The workers are very friendly, but the property needs maintenance. Out of the 7 nights I was there, I had to catch eight frogs between the shower and the bathroom.
10
Lizbeth
27 nov 2025
·
Se alojó 3 noches
It was even better than the pictures! Such a well maintained stunning property, loved being on the top level with garden view was lovely and if you walked around the balcony you could see partial ocean view. The staff were super attentive and remembered you and were there to help with a smile. The restaurant food was lovely, and right across the street we had options of poke, açaí, tacos and a bar. Loved being able to visit the sister property Ahau (10 min walk) which is a larger hotel, the food is more diverse there but more expensive obvi. I think Alaya is more family appropriate and recommend Ahau for adults. Both have a clean white sand beachfront. Will def visit these properties again. We took our two yr old and we Loved loved our stay! Def recommend.
It was even better than the pictures! Such a well maintained stunning property, loved being on the top level with garden view was lovely and if you walked around the balcony you could see partial ocean view. The staff were super attentive and remembered you and were there to help with a smile. The restaurant food was lovely, and right across the street we had options of poke, açaí, tacos and a bar. Loved being able to visit the sister property Ahau (10 min walk) which is a larger hotel, the food is more diverse there but more expensive obvi. I think Alaya is more family appropriate and recommend Ahau for adults. Both have a clean white sand beachfront. Will def visit these properties again. We took our two yr old and we Loved loved our stay! Def recommend.
2
Hector
12 oct 2022
·
Se alojó 3 noches
Nos dieron una habitación que no había agua , en el tercer piso , no subía el agua y había cucarachas y arañas no estaba bien fumigado , pedimos que nos cambiarán y no lo hicieron, preferencia a extranjeros , no hay tv el internet falla, el personal muy atento pero no resolvieron.
Nos dieron una habitación que no había agua , en el tercer piso , no subía el agua y había cucarachas y arañas no estaba bien fumigado , pedimos que nos cambiarán y no lo hicieron, preferencia a extranjeros , no hay tv el internet falla, el personal muy atento pero no resolvieron.
10
Charlie
2 feb 2025
·
Se alojó 6 noches
We loved Alaya Tulum. Between the lovely room, quick access to the beach, lovely, helpful staff, delicious meals.We are extremely happy that we chose this hotel. All the staff we encountered were very attentive. Our rooms were cleaned thoroughly and well daily. The concierge service was very helpful. I highly recommend this hotel.
We loved Alaya Tulum. Between the lovely room, quick access to the beach, lovely, helpful staff, delicious meals.We are extremely happy that we chose this hotel. All the staff we encountered were very attentive. Our rooms were cleaned thoroughly and well daily. The concierge service was very helpful. I highly recommend this hotel.
10
Karla
11 abr 2025
·
Se alojó 3 noches
Beautiful and very clean
Beautiful and very clean
6
Aneeqa
11 jun 2024
·
Se alojó 4 noches
We were a group of girls staying, felt like the people at reception were slightly intrusive. They kept an eye on our every move, which was a bit weird and made comments on what we had done in our room. The resort overall was nice and the beach was lovely, although there were heaps of seaweed they were not getting rid of.
We were a group of girls staying, felt like the people at reception were slightly intrusive. They kept an eye on our every move, which was a bit weird and made comments on what we had done in our room. The resort overall was nice and the beach was lovely, although there were heaps of seaweed they were not getting rid of.
10
Marcos
23 nov 2025
·
Se alojó 4 noches
The hotel was the highlight of our trip. The staff was incredibly friendly and attentive, the room was spotless, and it's within walking distance of many restaurants and shops. The complimentary drinks and breakfast were excellent. I highly recommend it; it has a family-friendly atmosphere and is very peaceful.
The hotel was the highlight of our trip. The staff was incredibly friendly and attentive, the room was spotless, and it's within walking distance of many restaurants and shops. The complimentary drinks and breakfast were excellent. I highly recommend it; it has a family-friendly atmosphere and is very peaceful.
10
Brenda
8 abr 2025
·
Se alojó 3 noches
This property was absolutely amazing. The staff was great and the rooms were clean. The beach was beautiful.
This property was absolutely amazing. The staff was great and the rooms were clean. The beach was beautiful.
8
Jamal
30 oct 2024
·
Se alojó 4 noches
The staff were very friendly and helpful. It rained and our roof started leaking and rain water got all over the bathroom but besides that the hotel and service was very good.
The staff were very friendly and helpful. It rained and our roof started leaking and rain water got all over the bathroom but besides that the hotel and service was very good.
6
Marcia
10 sept 2025
·
Se alojó 3 noches
The place itself was beautiful, but the beach was dirty and smelled terrible, so I couldn’t even use it. On top of that, the breakfast situation was a complete disappointment. I booked this hotel because it advertised breakfast included, yet when I asked, they only offered me coffee and said I had to pay for everything else. That’s misleading and unacceptable. Because of this, I refused to eat any meals at the hotel. The prices were ridiculously high for tourists. Even the taxis arranged by the hotel were outrageously expensive, clearly taking advantage of visitors. Yes, the location is nice, but I would never recommend this hotel. I wasted a lot of money in a very short time and left feeling completely frustrated. Definitely not worth it.
The place itself was beautiful, but the beach was dirty and smelled terrible, so I couldn’t even use it. On top of that, the breakfast situation was a complete disappointment. I booked this hotel because it advertised breakfast included, yet when I asked, they only offered me coffee and said I had to pay for everything else. That’s misleading and unacceptable. Because of this, I refused to eat any meals at the hotel. The prices were ridiculously high for tourists. Even the taxis arranged by the hotel were outrageously expensive, clearly taking advantage of visitors. Yes, the location is nice, but I would never recommend this hotel. I wasted a lot of money in a very short time and left feeling completely frustrated. Definitely not worth it.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
A los huéspedes les encantan las habitaciones elegantes e inspiradas en la naturaleza, muchas espaciosas con cómodas camas y memorables vistas al océano o como en una casa en el árbol. Sin embargo, varios señalan que el aire acondicionado es limitado o está restringido a ciertas horas del día y que hay ruido según la ubicación de la habitación, con algunas menciones de distribuciones oscuras o camas más pequeñas de lo esperado.
Reseñas de huéspedes relacionadas
8
Ann-Merete
19 ago 2025
·
Se alojó 8 noches
Fantastisk sted og service, men rommet jeg fikk var ikke verdt den høye prisen. Vendte mot veien og flere av vinduene hadde folie sånn at man ikke kunne se ut - ga litt følelsen av å være innestengt.
Fantastisk sted og service, men rommet jeg fikk var ikke verdt den høye prisen. Vendte mot veien og flere av vinduene hadde folie sånn at man ikke kunne se ut - ga litt følelsen av å være innestengt.
10
Heemenah
15 may 2023
·
Se alojó 7 noches
We stayed in an ocean villa. Beautiful view of the ocean from your room/bed, especially amazing to watch the sunrise! Hotel staff and kitchen were so nice and friendly. Made our vacation very special!
We stayed in an ocean villa. Beautiful view of the ocean from your room/bed, especially amazing to watch the sunrise! Hotel staff and kitchen were so nice and friendly. Made our vacation very special!
8
Pablo
2 may 2023
·
Service, in general, is outstanding, front desk, waiters and all staff are incredibly helpful and nice. I must say that the room I booked seemed way much nicer in the pictures than in reality. My room was next to the Yoga lounge and restaurant and noise started very early in the mornings, so we couldn't rest as planned.
Service, in general, is outstanding, front desk, waiters and all staff are incredibly helpful and nice. I must say that the room I booked seemed way much nicer in the pictures than in reality. My room was next to the Yoga lounge and restaurant and noise started very early in the mornings, so we couldn't rest as planned.
10
Gary
14 jul 2025
·
Se alojó 1 noche
Property is lovely. Air conditioning for me is not adequate. Room does not get cold enough to sleep in the mid-July heat of low to mid 90's - passable but not comfortable.
Property is lovely. Air conditioning for me is not adequate. Room does not get cold enough to sleep in the mid-July heat of low to mid 90's - passable but not comfortable.
6
Joanna Uyen
22 sept 2023
·
Se alojó 5 noches
the area is very nice, right in the center of everything which is awesome however the room has very poor Air conditioner system, it didn't work that well in my room and they only turn on between 8pm to 8am, imagining how hot the weather is in Tulum....we also booked an ocean view room and our room view got blocked by a big tree, couldn't see any view which was very disappointed but when we requested to change the room, first they said they will check and tried their best however nothing was done, 2 nights later I checked back with them again, they said they will cut the tree, however, they only cut a few top branches, which still blocked our view... so reaqlly disappointing.
the area is very nice, right in the center of everything which is awesome however the room has very poor Air conditioner system, it didn't work that well in my room and they only turn on between 8pm to 8am, imagining how hot the weather is in Tulum....we also booked an ocean view room and our room view got blocked by a big tree, couldn't see any view which was very disappointed but when we requested to change the room, first they said they will check and tried their best however nothing was done, 2 nights later I checked back with them again, they said they will cut the tree, however, they only cut a few top branches, which still blocked our view... so reaqlly disappointing.
2
Lazaro
17 jul 2023
·
Se alojó 4 noches
No ac during day very hot horrible I left hotel 2 days before
No ac during day very hot horrible I left hotel 2 days before
8
Phoebe
5 ene 2025
·
Se alojó 3 noches
A good hotel with a beautiful beach. The staff are friendly. The food is excellent. The room we had was the apartment - would not recommend as super loud overlooking the street (lots of traffic / noise) and very dark (bit like a cave!).
A good hotel with a beautiful beach. The staff are friendly. The food is excellent. The room we had was the apartment - would not recommend as super loud overlooking the street (lots of traffic / noise) and very dark (bit like a cave!).
10
Richard
26 ago 2024
·
Se alojó 2 noches
Alaya was perfect for our short getaway. The room we had was an ocean front, second level, full view and it was absolutely perfect. One of the best rooms I’ve ever stayed in, and I do consider myself well travelled. We really needed the break and so the sound of the waves, the sun warming you and waking you in the morning, it felt like heaven. The hotel was the perfect size for us- small and right up close to the beach. We enjoyed the free yoga in the morning and the teacher was great. She went through it very slow since we’re beginners. The drinks were fab, food delicious, staff was very nice and attentive. Ronnie was super kind, him and Henry made it a good time on the beach with wonderful service and cocktails. Stefan at the front desk was very thorough with information, he cared and wanted to make it a wonderful stay for us. Chakra session with Georgina was life changing! Seriously, if you’re ready, don’t miss out! The Mayan Clay massage was wonderful and relaxing. Loved Alaya! We don’t get to take adult only trips often but we would love to say we’ll be back in the future! Thank you Alaya team
Alaya was perfect for our short getaway. The room we had was an ocean front, second level, full view and it was absolutely perfect. One of the best rooms I’ve ever stayed in, and I do consider myself well travelled. We really needed the break and so the sound of the waves, the sun warming you and waking you in the morning, it felt like heaven. The hotel was the perfect size for us- small and right up close to the beach. We enjoyed the free yoga in the morning and the teacher was great. She went through it very slow since we’re beginners. The drinks were fab, food delicious, staff was very nice and attentive. Ronnie was super kind, him and Henry made it a good time on the beach with wonderful service and cocktails. Stefan at the front desk was very thorough with information, he cared and wanted to make it a wonderful stay for us. Chakra session with Georgina was life changing! Seriously, if you’re ready, don’t miss out! The Mayan Clay massage was wonderful and relaxing. Loved Alaya! We don’t get to take adult only trips often but we would love to say we’ll be back in the future! Thank you Alaya team
10
Teri
27 jun 2025
·
Se alojó 4 noches
I was on a solo trip and I absolutely loved my choice to stay here. I felt safe and well connected to the team. Room felt like a treehouse. Access to sister hotel and jungle gym were a plus.
I was on a solo trip and I absolutely loved my choice to stay here. I felt safe and well connected to the team. Room felt like a treehouse. Access to sister hotel and jungle gym were a plus.
10
Joan
16 jul 2023
·
Se alojó 7 noches
The small intimate atmosphere & beach exposure with confortable lounges & protective umbrellas. The fact that they gave my husband a room with two full beds instead of a queen or king bothered me.
The small intimate atmosphere & beach exposure with confortable lounges & protective umbrellas. The fact that they gave my husband a room with two full beds instead of a queen or king bothered me.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado por ser cálido, atento y proactivo, con un personal que a menudo va más allá para ocasiones especiales y solicitudes. Algunos huéspedes informaron de problemas sin resolver o malentendidos con respecto a las mejoras, la facturación o los objetos perdidos.
Reseñas de huéspedes relacionadas
10
Jennifer
2 sept 2024
·
Se alojó 2 noches
My stay at Alaya Tulum was nothing short of magical. From the moment we arrived, we were captivated by the beauty and tranquility of this incredible place. The entire property is impeccably maintained, with attention to detail evident in every corner. The lush greenery, the artfully designed spaces, and the serene beachfront created an atmosphere of pure relaxation. The service was exceptional from start to finish. Stefan helped us with reservations and the lady who assisted us at check-in were incredibly welcoming, making sure we felt at home right away with a special upgrade to an ocean front room and some champagne and strawberries. Their warmth and professionalism set the tone for the rest of our stay. Throughout our time at Alaya, the entire service staff went above and beyond to ensure our comfort. Whether it was the delicious meals, the perfectly maintained rooms, coffee brought to us in the morning. Simply lovely. Cleanliness was impeccable, and the care taken in maintaining the property added to the overall sense of serenity and luxury. The combination of beautiful surroundings, outstanding service, and those special little touches made our stay at Alaya Tulum an unforgettable experience. I can't recommend this place highly enough for anyone looking to escape to a paradise where every detail is carefully curated for an exceptional stay.
My stay at Alaya Tulum was nothing short of magical. From the moment we arrived, we were captivated by the beauty and tranquility of this incredible place. The entire property is impeccably maintained, with attention to detail evident in every corner. The lush greenery, the artfully designed spaces, and the serene beachfront created an atmosphere of pure relaxation. The service was exceptional from start to finish. Stefan helped us with reservations and the lady who assisted us at check-in were incredibly welcoming, making sure we felt at home right away with a special upgrade to an ocean front room and some champagne and strawberries. Their warmth and professionalism set the tone for the rest of our stay. Throughout our time at Alaya, the entire service staff went above and beyond to ensure our comfort. Whether it was the delicious meals, the perfectly maintained rooms, coffee brought to us in the morning. Simply lovely. Cleanliness was impeccable, and the care taken in maintaining the property added to the overall sense of serenity and luxury. The combination of beautiful surroundings, outstanding service, and those special little touches made our stay at Alaya Tulum an unforgettable experience. I can't recommend this place highly enough for anyone looking to escape to a paradise where every detail is carefully curated for an exceptional stay.
10
Matthew
15 abr 2025
·
Se alojó 7 noches
I’m sad writing this review as our week at Alaya has come to an end. It was a magical trip highlighted with the most beautiful hotel and the kindest most wonderful staff. Silvestre, Daniel, Mitsubishi, Stephan, Jonathan, Hugo, Macario and everyone else added to the magic! At the press of a button our every need was attended to with a smile and they made our trip so special. We travel frequently and love exploring new destinations but we already agreed we will be back next year. The beach, the room and the location all could not have been any better. We dined at Michelin rated restaurants as well as food trucks, all walking distance and it was all amazing! Thank you to the lovely staff and we will see you again next year.
I’m sad writing this review as our week at Alaya has come to an end. It was a magical trip highlighted with the most beautiful hotel and the kindest most wonderful staff. Silvestre, Daniel, Mitsubishi, Stephan, Jonathan, Hugo, Macario and everyone else added to the magic! At the press of a button our every need was attended to with a smile and they made our trip so special. We travel frequently and love exploring new destinations but we already agreed we will be back next year. The beach, the room and the location all could not have been any better. We dined at Michelin rated restaurants as well as food trucks, all walking distance and it was all amazing! Thank you to the lovely staff and we will see you again next year.
10
Ken
8 ago 2024
·
Se alojó 5 noches
The staff was beyond exceptional! Not only was the room excellent but they were quick with any minor fixes we needed. They also helped surprise me for my birthday. Cannot say enough great things about them! The beach was also well maintained and the food/drinks were great.
The staff was beyond exceptional! Not only was the room excellent but they were quick with any minor fixes we needed. They also helped surprise me for my birthday. Cannot say enough great things about them! The beach was also well maintained and the food/drinks were great.
2
Michael
23 oct 2025
·
Se alojó 5 noches
As soon as we checked in we were greeted with mosquitos! Don’t go here if you don’t want to get eaten alive! We initially booked the apartment suite because we wanted more room. We were told that Expedia “upgraded” us but the room they “upgraded” us to was smaller and most of the outlets in the room didn’t work. We wanted a refrigerator brought up for water and it started leaking into the floor. We were also told that breakfast was included in the “upgrade” but after receiving the breakfast we were given a bill and told that it wasn’t included. That was the final straw for us so we checked out and asked for our money back in which we were told we could not be refunded. After Expedia tried to contact them several times about the matter they never responded and I never got my money back. Tulum is dead and not a lot going on so I would steer clear of Tulum and this property unless you want to party with the mosquitoes.
As soon as we checked in we were greeted with mosquitos! Don’t go here if you don’t want to get eaten alive! We initially booked the apartment suite because we wanted more room. We were told that Expedia “upgraded” us but the room they “upgraded” us to was smaller and most of the outlets in the room didn’t work. We wanted a refrigerator brought up for water and it started leaking into the floor. We were also told that breakfast was included in the “upgrade” but after receiving the breakfast we were given a bill and told that it wasn’t included. That was the final straw for us so we checked out and asked for our money back in which we were told we could not be refunded. After Expedia tried to contact them several times about the matter they never responded and I never got my money back. Tulum is dead and not a lot going on so I would steer clear of Tulum and this property unless you want to party with the mosquitoes.
10
Mervyn
27 jul 2024
·
Se alojó 3 noches
The staff and service was impeccable. Selzin on the front desk was extremely helpful. Highly recommend this place to stay.
The staff and service was impeccable. Selzin on the front desk was extremely helpful. Highly recommend this place to stay.
10
Alfonso Javier Lopez
5 nov 2025
·
Se alojó 3 noches
The staff was great and always very nice and attentive. The food was excellent and the Alaya wa beautiful.
The staff was great and always very nice and attentive. The food was excellent and the Alaya wa beautiful.
10
Marcos
23 nov 2025
·
Se alojó 4 noches
The hotel was the highlight of our trip. The staff was incredibly friendly and attentive, the room was spotless, and it's within walking distance of many restaurants and shops. The complimentary drinks and breakfast were excellent. I highly recommend it; it has a family-friendly atmosphere and is very peaceful.
The hotel was the highlight of our trip. The staff was incredibly friendly and attentive, the room was spotless, and it's within walking distance of many restaurants and shops. The complimentary drinks and breakfast were excellent. I highly recommend it; it has a family-friendly atmosphere and is very peaceful.
2
Mariana
29 mar 2024
·
Se alojó 2 noches
I was extremely dissapointed in the way that the staff manage the loss of my headphones. Since it’s a five star resort, I’m expecting a five star service with every situation prestened. I left my headphones in my room the day that I checked out. I could see in find my iPhone that the headphones were at the resort, I let them know inemediatly, and for three days I provided the staff the location as I could see the headphones had left the hotel. The response from the staff was quite complaisant as I was told there was nothing that it could be done. This is not two star service not even one. Not only I will not be going back to your hotel, but I would be informing my friends to frequent your hotel to find another resort, since it’s not a safe place to be staying at.
I was extremely dissapointed in the way that the staff manage the loss of my headphones. Since it’s a five star resort, I’m expecting a five star service with every situation prestened. I left my headphones in my room the day that I checked out. I could see in find my iPhone that the headphones were at the resort, I let them know inemediatly, and for three days I provided the staff the location as I could see the headphones had left the hotel. The response from the staff was quite complaisant as I was told there was nothing that it could be done. This is not two star service not even one. Not only I will not be going back to your hotel, but I would be informing my friends to frequent your hotel to find another resort, since it’s not a safe place to be staying at.
10
Sarah
30 nov 2025
·
Se alojó 1 noche
This place is absolutely incredible. From the environment, proximity to the beach, service and the room. We loved it and would love to come back. Very walkable to all of the restaurants and shops.
This place is absolutely incredible. From the environment, proximity to the beach, service and the room. We loved it and would love to come back. Very walkable to all of the restaurants and shops.
10
Annette
22 feb 2025
·
Se alojó 4 noches
I enjoyed the chill vibe of the property. The service and staff were exceptional and all my needs were met.
I enjoyed the chill vibe of the property. The service and staff were exceptional and all my needs were met.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Frente a la playa y con fácil acceso a pie a muchos restaurantes y tiendas; varios huéspedes encontraron el entorno tranquilo a pesar de la zona concurrida. Algunos señalan taxis o transporte costosos y ruido de la calle ocasional en las habitaciones orientadas a la carretera.
Reseñas de huéspedes relacionadas
8
Ann-Merete
19 ago 2025
·
Se alojó 8 noches
Fantastisk sted og service, men rommet jeg fikk var ikke verdt den høye prisen. Vendte mot veien og flere av vinduene hadde folie sånn at man ikke kunne se ut - ga litt følelsen av å være innestengt.
Fantastisk sted og service, men rommet jeg fikk var ikke verdt den høye prisen. Vendte mot veien og flere av vinduene hadde folie sånn at man ikke kunne se ut - ga litt følelsen av å være innestengt.
10
Geoffrey
6 oct 2023
·
Se alojó 2 noches
Excellent property and services. Right on the beach and close to everything without the noise.
Excellent property and services. Right on the beach and close to everything without the noise.
10
Maria
13 sept 2024
·
Se alojó 5 noches
Great cozy hotel right on the beach. Truly an amazing experience. The only downfall is since it’s on the beach you can only get to the hotel by taxi and it cost $30-$40 for every time you enter and leave the area to go into the city. And taxi drivers are always trying to maximize how much they charge. For that reason alone I will not stay in the beach area again. That was too frustrating. The first night I arrive the taxi drivers went on strike and there wasn’t any taxis available the second day I was in Tulum. I felt trapped. Be ready to spend a lot of money on their food as well. My friend and I would spend $60-$90 on breakfast alone at the hotel. I will say the food is super clean. They offer all healthy choices. They offer you one free healthy drink a day .i chose a shot of tumeric and ginger. Waking up on the beach was also breathtaking. The stars at night are amazing.
Great cozy hotel right on the beach. Truly an amazing experience. The only downfall is since it’s on the beach you can only get to the hotel by taxi and it cost $30-$40 for every time you enter and leave the area to go into the city. And taxi drivers are always trying to maximize how much they charge. For that reason alone I will not stay in the beach area again. That was too frustrating. The first night I arrive the taxi drivers went on strike and there wasn’t any taxis available the second day I was in Tulum. I felt trapped. Be ready to spend a lot of money on their food as well. My friend and I would spend $60-$90 on breakfast alone at the hotel. I will say the food is super clean. They offer all healthy choices. They offer you one free healthy drink a day .i chose a shot of tumeric and ginger. Waking up on the beach was also breathtaking. The stars at night are amazing.
10
Olga
3 ene 2025
·
Se alojó 4 noches
Absolutely great hotel! Everything was perfect, the best hotel we ever stayed in Tulum (being coming here for 4 years) Very quiet also!
Absolutely great hotel! Everything was perfect, the best hotel we ever stayed in Tulum (being coming here for 4 years) Very quiet also!
10
Liliya
20 may 2023
·
Se alojó 3 noches
Great location, nice clean hotel. We had amazing stay at Alaya. Breakfast was really good
Great location, nice clean hotel. We had amazing stay at Alaya. Breakfast was really good
10
Ravi
22 mar 2023
·
Se alojó 4 noches
Nice location away from the clubs and restaurants but easily walkable. Parking was easy. Nice outdoor bar just up the road with food options
Nice location away from the clubs and restaurants but easily walkable. Parking was easy. Nice outdoor bar just up the road with food options
10
Korosh
28 nov 2023
·
Se alojó 3 noches
The design of our room and property was very nice and unique. The staff were very friendly. Access to a quiet and clean beach was a nice benefit.
The design of our room and property was very nice and unique. The staff were very friendly. Access to a quiet and clean beach was a nice benefit.
10
Ilan
8 sept 2024
·
Se alojó 3 noches
This place is really perfect. A great location within walking distance to the restaurants and shops but also quiet and laid back to relax at the absolutely gorgeous beach. The property is wonderful. It is a small place, it is surrounded by jungle plants, white sand and the turquoise sea is steps away. The small houses and spacious rooms are beautiful. One thing to keep in mind is that AC is off between 8:30am and 6:30pm. We are used to having AC on all day at our home but honestly we were not bothered by this limitation. I really don’t want to write this review so that too many people find out about this little gem. I would not hesitate to stay here again when in Tulum.
This place is really perfect. A great location within walking distance to the restaurants and shops but also quiet and laid back to relax at the absolutely gorgeous beach. The property is wonderful. It is a small place, it is surrounded by jungle plants, white sand and the turquoise sea is steps away. The small houses and spacious rooms are beautiful. One thing to keep in mind is that AC is off between 8:30am and 6:30pm. We are used to having AC on all day at our home but honestly we were not bothered by this limitation. I really don’t want to write this review so that too many people find out about this little gem. I would not hesitate to stay here again when in Tulum.
10
Sven
14 abr 2023
·
Se alojó 7 noches
Alaya Tulum is the place to go. Private clean beach, nice and friendly people and lots of fine dining restaurants in walking distance. The apartments are super clean and have everything you need. Was for sure not the last time for us - we love this place and the area.
Alaya Tulum is the place to go. Private clean beach, nice and friendly people and lots of fine dining restaurants in walking distance. The apartments are super clean and have everything you need. Was for sure not the last time for us - we love this place and the area.
10
Sarah
30 nov 2025
·
Se alojó 1 noche
This place is absolutely incredible. From the environment, proximity to the beach, service and the room. We loved it and would love to come back. Very walkable to all of the restaurants and shops.
This place is absolutely incredible. From the environment, proximity to the beach, service and the room. We loved it and would love to come back. Very walkable to all of the restaurants and shops.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La comida y el desayuno reciben elogios frecuentes, con servicio de playa y opciones convenientes en el lugar; a los huéspedes también les gustaron los restaurantes cercanos. Sin embargo, varios mencionaron precios altos y confusión ocasional sobre si el desayuno estaba incluido.
Reseñas de huéspedes relacionadas
10
Paul
12 sept 2023
·
Se alojó 5 noches
The Alaya Tulum lived up to all of our expectations. Intimate, quiet, while still giving you that "resort" feeling. The service was perfect in every way. Gaby was especially wonderful, as was the main dining room manager during our stay. All of the staff are so friendly and helpful, we cannot say enough good things about them all. Access to the beach is immediate, comfortable, and had everything we could have wanted. The care they take in keeping their grounds top notch is impressive, it is simply beautiful!!! The food from their dining room was top notch as far as my wife and I were concerned, and access to other great food vendors and a great bar (say hi to Salvador), were just steps away, with tons of choices, good music, and friendly people. The room we had was very nice. Large shower, decent sized bathroom, nice wardrobe and drawers, and the bedroom was good sized with a very comfortable mattress and pillows. With a very nice porch to relax on with beautiful views, that the staff delivered coffee and tea to every morning for a great start to our day. I could go on forever, but to finish, I really have no negative comments to offer. Enjoy!
The Alaya Tulum lived up to all of our expectations. Intimate, quiet, while still giving you that "resort" feeling. The service was perfect in every way. Gaby was especially wonderful, as was the main dining room manager during our stay. All of the staff are so friendly and helpful, we cannot say enough good things about them all. Access to the beach is immediate, comfortable, and had everything we could have wanted. The care they take in keeping their grounds top notch is impressive, it is simply beautiful!!! The food from their dining room was top notch as far as my wife and I were concerned, and access to other great food vendors and a great bar (say hi to Salvador), were just steps away, with tons of choices, good music, and friendly people. The room we had was very nice. Large shower, decent sized bathroom, nice wardrobe and drawers, and the bedroom was good sized with a very comfortable mattress and pillows. With a very nice porch to relax on with beautiful views, that the staff delivered coffee and tea to every morning for a great start to our day. I could go on forever, but to finish, I really have no negative comments to offer. Enjoy!
10
Eugenia
1 jun 2024
·
Se alojó 1 noche
I loved the vibe of this hotel, calm and relaxing which is opposite of the party vibe in tulum. The staff is incredibly helpful and kind. I did a yoga class that was fantastic with a wide open and breeze room. The chef was kind enough to prepare a simple meal for my husband who had a stomach bug. Gaby went out of her way to bring my breakfast out to the beach :) Tulum has really changed from our last trip 7 years ago and it feels super busy but this hotel makes you feel very relaxed! loved it
I loved the vibe of this hotel, calm and relaxing which is opposite of the party vibe in tulum. The staff is incredibly helpful and kind. I did a yoga class that was fantastic with a wide open and breeze room. The chef was kind enough to prepare a simple meal for my husband who had a stomach bug. Gaby went out of her way to bring my breakfast out to the beach :) Tulum has really changed from our last trip 7 years ago and it feels super busy but this hotel makes you feel very relaxed! loved it
8
Lloyd Albert
28 jul 2023
·
Se alojó 3 noches
Small boutique hotel with excellent food. Rooms are too small for 4 persons - but the hotel is located in a great spot along the beach. No luxury but charming
Small boutique hotel with excellent food. Rooms are too small for 4 persons - but the hotel is located in a great spot along the beach. No luxury but charming
10
Liliya
20 may 2023
·
Se alojó 3 noches
Great location, nice clean hotel. We had amazing stay at Alaya. Breakfast was really good
Great location, nice clean hotel. We had amazing stay at Alaya. Breakfast was really good
10
Alfonso Javier Lopez
5 nov 2025
·
Se alojó 3 noches
The staff was great and always very nice and attentive. The food was excellent and the Alaya wa beautiful.
The staff was great and always very nice and attentive. The food was excellent and the Alaya wa beautiful.
10
Melissa
11 mar 2025
·
Se alojó 1 noche
We absolutely loved it here! It’s beachfront, & the beach & sun lounges were amazing. You can order food & drinks from the beach - there are servers there. The breakfast was very good. We had the family room with 2 twin beds & the main bed is definitely a full size bed & not the advertised queen. The aircon worked really well. It did take the shower a little while to heat up tho’. They provide robes, but no slippers. The whole property is very rustic as you can see. It was a great stay. I do think it can use a smidge of a refurbishment tho - really just the bathroom sink & shower, but yes, we would stay again.
We absolutely loved it here! It’s beachfront, & the beach & sun lounges were amazing. You can order food & drinks from the beach - there are servers there. The breakfast was very good. We had the family room with 2 twin beds & the main bed is definitely a full size bed & not the advertised queen. The aircon worked really well. It did take the shower a little while to heat up tho’. They provide robes, but no slippers. The whole property is very rustic as you can see. It was a great stay. I do think it can use a smidge of a refurbishment tho - really just the bathroom sink & shower, but yes, we would stay again.
10
Scott
25 sept 2025
·
Se alojó 3 noches
Room and staff were amazing. Food was good, beaches not so much but it was seaweed season apparently. But everything else was awesome!
Room and staff were amazing. Food was good, beaches not so much but it was seaweed season apparently. But everything else was awesome!
6
Marcia
10 sept 2025
·
Se alojó 3 noches
The place itself was beautiful, but the beach was dirty and smelled terrible, so I couldn’t even use it. On top of that, the breakfast situation was a complete disappointment. I booked this hotel because it advertised breakfast included, yet when I asked, they only offered me coffee and said I had to pay for everything else. That’s misleading and unacceptable. Because of this, I refused to eat any meals at the hotel. The prices were ridiculously high for tourists. Even the taxis arranged by the hotel were outrageously expensive, clearly taking advantage of visitors. Yes, the location is nice, but I would never recommend this hotel. I wasted a lot of money in a very short time and left feeling completely frustrated. Definitely not worth it.
The place itself was beautiful, but the beach was dirty and smelled terrible, so I couldn’t even use it. On top of that, the breakfast situation was a complete disappointment. I booked this hotel because it advertised breakfast included, yet when I asked, they only offered me coffee and said I had to pay for everything else. That’s misleading and unacceptable. Because of this, I refused to eat any meals at the hotel. The prices were ridiculously high for tourists. Even the taxis arranged by the hotel were outrageously expensive, clearly taking advantage of visitors. Yes, the location is nice, but I would never recommend this hotel. I wasted a lot of money in a very short time and left feeling completely frustrated. Definitely not worth it.
8
jaman
19 sept 2024
·
Se alojó 3 noches
Beautiful villas right on the beach. Perfect location with several restaurants/bars nearby. Great staff/service. Great breakfast and beach bar service. Very thankful to the staff for helping us find an emergency doctor and dentist after a fall. The floors are very slick so be careful if wet. Love Alaya. Love Tulum.
Beautiful villas right on the beach. Perfect location with several restaurants/bars nearby. Great staff/service. Great breakfast and beach bar service. Very thankful to the staff for helping us find an emergency doctor and dentist after a fall. The floors are very slick so be careful if wet. Love Alaya. Love Tulum.
10
Samuel
18 ago 2025
·
Se alojó 2 noches
Alaya was so peaceful and wonderful. What better be to stay than on the beach. Food was great. Breakfast lunch and dinner options right on the property. Free pool access to Alquimia which was next door.
Alaya was so peaceful and wonderful. What better be to stay than on the beach. Food was great. Breakfast lunch and dinner options right on the property. Free pool access to Alquimia which was next door.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Ana
11 jun 2026
·
Se alojó 2 noches
Muy buena ubicación, no tiene alberca pero tiene acceso gratuito a varios hoteles que si cuentan con alberca Diario te dan una bebida de cortesía Si regreso
Muy buena ubicación, no tiene alberca pero tiene acceso gratuito a varios hoteles que si cuentan con alberca Diario te dan una bebida de cortesía Si regreso
10
madhavi
23 may 2026
·
Se alojó 4 noches
Todo
Todo
10
Veronica
6 oct 2025
·
Se alojó 2 noches
El desayuno de huevos rancheros es excelente!!
El desayuno de huevos rancheros es excelente!!
10
Sergio
30 sept 2025
·
Se alojó 1 noche
Muy bonito el lugar
Muy bonito el lugar
6
Cuauhtémoc Jaramillo
29 sept 2024
·
Se alojó 2 noches
Buen servicio, pero mala ventilación
Buen servicio, pero mala ventilación
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 20:00
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-29: 93.02485701004028USD
- 2026-09-30: 82.96753280273437USD
- 2026-10-01: 83.43612049621582USD
- 2026-10-02: 83.4466404473877USD
- 2026-10-03: 84.53192567321777USD
- 2026-10-04: 84.53192567321777USD
- 2026-10-05: 84.49475114181519USD
- 2026-10-06: 84.85951487640381USD
- 2026-10-07: 85.7540135206604USD
- 2026-10-08: 85.7540135206604USD
- 2026-10-09: 84.94614875061035USD
- 2026-10-10: 90.19231690063476USD
- 2026-10-11: 84.82615555755615USD
- 2026-10-12: 86.6443595526123USD
- 2026-10-13: 86.58768504592895USD
- 2026-10-14: 86.67159376831054USD
- 2026-10-15: 86.67159376831054USD
- 2026-10-16: 91.9177705696106USD
- 2026-10-17: 93.3640389225769USD
- 2026-10-18: 91.9177705696106USD
- 2026-10-19: 93.34401121948241USD
- 2026-10-20: 91.9177705696106USD
- 2026-10-21: 91.9177705696106USD
- 2026-10-22: 98.20121801696777USD
- 2026-10-23: 91.9177705696106USD
- 2026-10-24: 86.63554390274048USD
- 2026-10-25: 86.67159376831054USD
- 2026-10-26: 93.33086128051757USD
- 2026-10-27: 136.56012635650634USD
- 2026-10-28: 90.35189833099365USD
- 2026-10-29: 84.13827532928467USD
- 2026-10-30: 166.4812725439453USD
- 2026-10-31: 160.49704676696777USD
- 2026-11-01: 160.49704676696777USD
- 2026-11-02: 152.78735866973875USD
- 2026-11-03: 160.49704676696777USD
- 2026-11-04: 166.4812725439453USD
- 2026-11-05: 198.39717795959473USD
- 2026-11-06: 161.11019727630614USD
- 2026-11-07: 160.49704676696777USD
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: 161.41463566589354USD
- 2026-11-11: 160.49704676696777USD
- 2026-11-12: 161.25505423553466USD
- 2026-11-13: 160.49704676696777USD
- 2026-11-14: 161.41463566589354USD
- 2026-11-15: 160.49704676696777USD
- 2026-11-16: 161.25505423553466USD
- 2026-11-17: 160.49704676696777USD
- 2026-11-18: 166.4812725439453USD
- 2026-11-19: 160.49704676696777USD
- 2026-11-20: 160.49704676696777USD
- 2026-11-21: 166.4812725439453USD
- 2026-11-22: 166.4812725439453USD
- 2026-11-23: 160.49704676696777USD
- 2026-11-24: 160.49704676696777USD
- 2026-11-25: 166.75056945190428USD
- 2026-11-26: 160.49704676696777USD
- 2026-11-27: 154.51282098999022USD
- 2026-11-28: 154.51282098999022USD
- 2026-11-29: 154.51282098999022USD
Este alojamiento ofrece un servicio de traslado desde la terminal de ferris y el aeropuerto (es posible que se apliquen cargos adicionales). Para organizar la recogida, los huéspedes deberán contactar con el alojamiento 48 horas antes de la llegada a través de los datos que aparecen en la confirmación de la reserva. La recepción está abierta todos los días de 07:00 a 22:00. Este alojamiento no permite realizar el registro de entrada fuera del horario establecido. El servicio de recepción está disponible en horario limitado. Si vas a llegar en coche al alojamiento, ponte en contacto con el mismo con antelación para solicitar más información (por ejemplo, indicaciones). La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas).
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Transporte al aeropuerto: 319 USD por vehículo (ida y vuelta, máximo 4 personas)
- Mascotas: 25 USD por mascota, por estancia
- Cama adicional: 45.0 USD por noche
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
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Desayuno en la habitación
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Aparcamiento gratuito
Parking Onsite
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WiFi gratuito