Alaya Beachfront Tulum Hotel
132 USD
a notte
Media per settembre
Prezzi per Alaya Beachfront Tulum Hotel
Seleziona le date per controllare prezzi e disponibilità
132 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Alaya Beachfront Tulum Hotel, il prezzo per notte è in media di 131 USD nel mese più economico (agosto) e di 345 USD nel mese più caro (gennaio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 345 USD |
| febbraio | 319 USD |
| marzo | 261 USD |
| aprile | 238 USD |
| maggio | 195 USD |
| giugno | 180 USD |
| luglio | 159 USD |
| agosto | 131 USD |
| settembre | 132 USD |
| ottobre | 178 USD |
| novembre | 305 USD |
| dicembre | 323 USD |
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set · 132 USD
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Prezzo più alto: gennaio (circa 345 USD)
Prezzo più basso: agosto (circa 131 USD)
Informazioni su questa struttura
Rilassati con massaggi e trattamenti per il viso. Approfitta dei servizi ricreativi disponibili, che includono una palestra e un servizio di noleggio biciclette. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, servizi di concie...
Servizi
Rilassati con massaggi e trattamenti per il viso. Approfitta dei servizi ricreativi disponibili, che includono una palestra e un servizio di noleggio biciclette. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e servizi per matrimoni.
Servizi per le aziende
Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una cassetta di sicurezza presso la reception e un distributore dell'acqua. Pagando un supplemento, potrai usufruire di una navetta da e per l'aeroporto 24 ore su 24 e una navetta per il terminal dei traghetti.
Ristorazione
Gusta il pranzo preparata al ristorante di un hotel, o richiedi il servizio in camera con orario limitato. Rilassati con il tuo drink preferito presso un bar/lounge e un bar sulla spiaggia.
Camere
Nelle 20 camere con aria condizionata della struttura ti sentirai come a casa. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo. I bagni sono dotati di doccia con soffione a pioggia e set di cortesia gratuiti. I comfort includono cassaforte (adatta a contenere un laptop) e ventilatori a soffitto, mentre le pulizie sono eseguite tutti i giorni.
Posizione
Alaya Tulum si trova a Tulum (Zona Hotelera), a pochissimi passi da Spiaggia di Tulum e ad appena 2 minuti di auto da Riserva della Biosfera di Sian Ka'an. Questo hotel si trova a 11 km da Rovine Maya di Tulum e 7,3 km da Playa Paraíso.
Nelle vicinanze
Spiaggia di Tulum(0.1 miglia)
Scultura Ven a la Luz(0.5 miglia)
Riserva della Biosfera di Sian Ka'an(1.2 miglia)
Museo SFER IK(2.6 miglia)
Parco del Giaguaro(3 miglia)
Parco Nazionale di Tulum(3.1 miglia)
Spiaggia Akun(3.2 miglia)
Belvedere del Giaguaro di Tulum(3.2 miglia)
Accesso al Parque Jaguar(3.2 miglia)
Spiaggia pubblica Las Palmas(4 miglia)
Spiaggia(4.1 miglia)
Centro di Stile di Vita Hunab(4.4 miglia)
Playa Paraíso(4.5 miglia)
Passeggiata d'Arte Holistika(5.6 miglia)
Parco Dos Aguas(5.9 miglia)
Aeroporto internazionale di Tulum (TQO)(29.6 miglia)
Aeroporto Internazionale di Cancún (CUN)(78.1 miglia)
Parcheggio
Ristorante
Camere non fumatori
Servizio in camera
Banco escursioni
Servizio di pulizia
Posizione
Carretera Tulum Boca Paila Km 8.3, Zona Hotelera, Tulum, Tulum, Quintana Roo, Messico
Spiaggia di Tulum (0.1 miglia)
Scultura Ven a la Luz (0.5 miglia)
Riserva della Biosfera di Sian Ka'an (1.2 miglia)
Museo SFER IK (2.6 miglia)
Parco del Giaguaro (3 miglia)
Parco Nazionale di Tulum (3.1 miglia)
Opzioni camera
8
Suite, balcone, vista oceano
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
8
Villa familiare, balcone
Dettagli della camera
1 Letto Matrimoniale
e 1 Letto A Castello
Posti letto: 4
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
8
Appartamento, angolo cottura
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
Aria condizionataWi-Fi (gratuito)Angolo cottura
7
Villa, vista giardino
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
Aria condizionataWi-Fi (gratuito)Bagno privato
12
Villa panoramica, 2 camere da letto, vista oceano
Dettagli della camera
1 Letto Matrimoniale Large
e 2 Letti Matrimoniali
Posti letto: 6
Balcone o spazio esternoZona pranzo separataAria condizionataWi-Fi (gratuito)CucinaPiscina di immersione ad acqua fredda
8
Camera familiare, 2 letti queen, vista oceano parziale
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 4
Aria condizionataWi-Fi (gratuito)Bagno privato
11
Suite, 1 letto king, vista spiaggia, fronte oceano
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
8
Suite Deluxe, balcone, vista oceano parziale
Dettagli della camera
2 Letti Matrimoniali Alla Francese
Posti letto: 4
BalconeAria condizionataWi-Fi (gratuito)Bagno privato
Recensioni degli ospiti su Alaya Beachfront Tulum Hotel
9.2
Favoloso
Sulla base di 488 recensioni verificate
Cosa pensano gli ospiti
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Ad Alaya Tulum by Ahau Collection, gli ospiti lodano costantemente l'ambiente tranquillo sulla spiaggia, la posizione favorevole che permette di spostarsi a piedi e il servizio eccezionalmente cordiale. Apprezzano in particolare gli extra rilassanti come le lezioni di yoga mattutine e le sdraio in spiaggia, che rendono questo soggiorno intimo e orientato alla natura davvero rigenerante e accogliente.
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Cosa pensano gli ospiti
Ad Alaya Tulum by Ahau Collection, gli ospiti lodano costantemente l'ambiente tranquillo sulla spiaggia, la posizione favorevole che permette di spostarsi a piedi e il servizio eccezionalmente cordiale. Apprezzano in particolare gli extra rilassanti come le lezioni di yoga mattutine e le sdraio in spiaggia, che rendono questo soggiorno intimo e orientato alla natura davvero rigenerante e accogliente.
Le camere sono spesso descritte come belle e confortevoli, molte con vista sull'oceano e un'atmosfera da casa sull'albero. Tra gli aspetti negativi più comuni ci sono l'aria condizionata limitata o disponibile solo di giorno e il rumore occasionale a seconda della posizione della camera; la presenza di alghe può influire sulle condizioni della spiaggia in alcune stagioni, e alcuni ospiti hanno trovato i prezzi o i costi dei taxi elevati e la formula della colazione poco chiara. Aspettatevi un soggiorno intimo e rigenerante sulla spiaggia.
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Servizi
L'allestimento della spiaggia, con numerose sdraio e un servizio efficiente, è particolarmente apprezzato, così come le lezioni di yoga quotidiane. Sono disponibili anche massaggi e trattamenti benessere. Gli ospiti apprezzano inoltre il parcheggio comodo e la possibilità di accedere facilmente alle strutture associate, tra cui una piscina nelle vicinanze, oltre a una politica che accoglie gli animali domestici.
Recensioni degli ospiti correlate
10
Yogesh
19 nov 2024
·
Soggiorno di 2 notti
The front desk team were really good. Was super happy with the garden room. It was a nice small property and you can can get some access benefits at sister properties.
The front desk team were really good. Was super happy with the garden room. It was a nice small property and you can can get some access benefits at sister properties.
10
Richard
26 ago 2024
·
Soggiorno di 2 notti
Alaya was perfect for our short getaway. The room we had was an ocean front, second level, full view and it was absolutely perfect. One of the best rooms I’ve ever stayed in, and I do consider myself well travelled. We really needed the break and so the sound of the waves, the sun warming you and waking you in the morning, it felt like heaven. The hotel was the perfect size for us- small and right up close to the beach. We enjoyed the free yoga in the morning and the teacher was great. She went through it very slow since we’re beginners. The drinks were fab, food delicious, staff was very nice and attentive. Ronnie was super kind, him and Henry made it a good time on the beach with wonderful service and cocktails. Stefan at the front desk was very thorough with information, he cared and wanted to make it a wonderful stay for us. Chakra session with Georgina was life changing! Seriously, if you’re ready, don’t miss out! The Mayan Clay massage was wonderful and relaxing. Loved Alaya! We don’t get to take adult only trips often but we would love to say we’ll be back in the future! Thank you Alaya team
Alaya was perfect for our short getaway. The room we had was an ocean front, second level, full view and it was absolutely perfect. One of the best rooms I’ve ever stayed in, and I do consider myself well travelled. We really needed the break and so the sound of the waves, the sun warming you and waking you in the morning, it felt like heaven. The hotel was the perfect size for us- small and right up close to the beach. We enjoyed the free yoga in the morning and the teacher was great. She went through it very slow since we’re beginners. The drinks were fab, food delicious, staff was very nice and attentive. Ronnie was super kind, him and Henry made it a good time on the beach with wonderful service and cocktails. Stefan at the front desk was very thorough with information, he cared and wanted to make it a wonderful stay for us. Chakra session with Georgina was life changing! Seriously, if you’re ready, don’t miss out! The Mayan Clay massage was wonderful and relaxing. Loved Alaya! We don’t get to take adult only trips often but we would love to say we’ll be back in the future! Thank you Alaya team
10
Jaroslaw Adam
15 dic 2022
·
Soggiorno di 19.336 notti
Alaya is a beautiful beach hotel and we had a very relaxing stay in a treehouse. The staff is very friendly and accommodating. The food is excellent, both on the property and outside (a number of great dining options in the vicinity). We rented bicycles a few times too. The beach area itself isn’t vast and has rather few shading options. What was very important for is is that the hotel is pet friendly. We loved our stay and look forward to visiting again.
Alaya is a beautiful beach hotel and we had a very relaxing stay in a treehouse. The staff is very friendly and accommodating. The food is excellent, both on the property and outside (a number of great dining options in the vicinity). We rented bicycles a few times too. The beach area itself isn’t vast and has rather few shading options. What was very important for is is that the hotel is pet friendly. We loved our stay and look forward to visiting again.
10
Harimelan
27 lug 2024
·
Soggiorno di 2 notti
We had an amazing 2 day stay at Alaya. Front desk staff were so helpful. Daily yoga at 9am was an excellent offering that even my 5 year old son was welcomed. Parking was super convenient and the location of Alaya in my opinion was fantastic. Perfectly walkable to surrounding restaurants and the overall property had an amazing atmosphere. Celebrated our 9 year wedding anniversary which Alaya staff made even more special. I cannot say more other than I highly recommend.
We had an amazing 2 day stay at Alaya. Front desk staff were so helpful. Daily yoga at 9am was an excellent offering that even my 5 year old son was welcomed. Parking was super convenient and the location of Alaya in my opinion was fantastic. Perfectly walkable to surrounding restaurants and the overall property had an amazing atmosphere. Celebrated our 9 year wedding anniversary which Alaya staff made even more special. I cannot say more other than I highly recommend.
10
Celeste
14 apr 2023
·
Soggiorno di 3 notti
It was a very relaxing stay. Waking up everyday to a beautiful breakfast and doing yoga at 9am was so rejuvenating. The location is very good and easy to walk to restaurants and entertainment. There’s a pharmacy right across the street if you forget anything. The parking lot is also across the street so you can safely park and start vacationing.
It was a very relaxing stay. Waking up everyday to a beautiful breakfast and doing yoga at 9am was so rejuvenating. The location is very good and easy to walk to restaurants and entertainment. There’s a pharmacy right across the street if you forget anything. The parking lot is also across the street so you can safely park and start vacationing.
10
NANCY
3 gen 2025
·
Soggiorno di 2 notti
Wonderful stay. Very dog friendly, great location, very clean rooms. The rooms are better than the photos. Highly recommend!
Wonderful stay. Very dog friendly, great location, very clean rooms. The rooms are better than the photos. Highly recommend!
10
Melissa
11 mar 2025
·
Soggiorno di 1 notte
We absolutely loved it here! It’s beachfront, & the beach & sun lounges were amazing. You can order food & drinks from the beach - there are servers there. The breakfast was very good. We had the family room with 2 twin beds & the main bed is definitely a full size bed & not the advertised queen. The aircon worked really well. It did take the shower a little while to heat up tho’. They provide robes, but no slippers. The whole property is very rustic as you can see. It was a great stay. I do think it can use a smidge of a refurbishment tho - really just the bathroom sink & shower, but yes, we would stay again.
We absolutely loved it here! It’s beachfront, & the beach & sun lounges were amazing. You can order food & drinks from the beach - there are servers there. The breakfast was very good. We had the family room with 2 twin beds & the main bed is definitely a full size bed & not the advertised queen. The aircon worked really well. It did take the shower a little while to heat up tho’. They provide robes, but no slippers. The whole property is very rustic as you can see. It was a great stay. I do think it can use a smidge of a refurbishment tho - really just the bathroom sink & shower, but yes, we would stay again.
10
Timothy
9 apr 2023
·
Soggiorno di 5 notti
This is a boutique hotel, quaint and friendly. The staff is accommodating to your every need. The hotel is in walking distance of several amazing restaurants and shops. There is a great outdoor local bar right across the street with local food vendors and ice cream. I would recommend upgrading to an ocean view room if you can. Also visit the property’s other hotels, they are in walking distance and offer great food, pools, and views.
This is a boutique hotel, quaint and friendly. The staff is accommodating to your every need. The hotel is in walking distance of several amazing restaurants and shops. There is a great outdoor local bar right across the street with local food vendors and ice cream. I would recommend upgrading to an ocean view room if you can. Also visit the property’s other hotels, they are in walking distance and offer great food, pools, and views.
10
Kristy
24 mar 2023
·
Soggiorno di 7 notti
We loved the location, close to shopping and dining. The daily yoga was amazing! Great beach front beds and lounger, no reservations necessary with plenty for hotel guests. Not to mention the room and views were stunning
We loved the location, close to shopping and dining. The daily yoga was amazing! Great beach front beds and lounger, no reservations necessary with plenty for hotel guests. Not to mention the room and views were stunning
10
Samuel
18 ago 2025
·
Soggiorno di 2 notti
Alaya was so peaceful and wonderful. What better be to stay than on the beach. Food was great. Breakfast lunch and dinner options right on the property. Free pool access to Alquimia which was next door.
Alaya was so peaceful and wonderful. What better be to stay than on the beach. Food was great. Breakfast lunch and dinner options right on the property. Free pool access to Alquimia which was next door.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Le camere e gli spazi esterni sono spesso descritti come molto puliti e ben tenuti. Alcuni ospiti hanno segnalato problemi come perdite in bagno, insetti e una pulizia variabile della spiaggia a causa delle alghe stagionali.
Recensioni degli ospiti correlate
8
Diosy
17 set 2024
·
Soggiorno di 7 notti
The workers are very friendly, but the property needs maintenance. Out of the 7 nights I was there, I had to catch eight frogs between the shower and the bathroom.
The workers are very friendly, but the property needs maintenance. Out of the 7 nights I was there, I had to catch eight frogs between the shower and the bathroom.
10
Lizbeth
27 nov 2025
·
Soggiorno di 3 notti
It was even better than the pictures! Such a well maintained stunning property, loved being on the top level with garden view was lovely and if you walked around the balcony you could see partial ocean view. The staff were super attentive and remembered you and were there to help with a smile. The restaurant food was lovely, and right across the street we had options of poke, açaí, tacos and a bar. Loved being able to visit the sister property Ahau (10 min walk) which is a larger hotel, the food is more diverse there but more expensive obvi. I think Alaya is more family appropriate and recommend Ahau for adults. Both have a clean white sand beachfront. Will def visit these properties again. We took our two yr old and we Loved loved our stay! Def recommend.
It was even better than the pictures! Such a well maintained stunning property, loved being on the top level with garden view was lovely and if you walked around the balcony you could see partial ocean view. The staff were super attentive and remembered you and were there to help with a smile. The restaurant food was lovely, and right across the street we had options of poke, açaí, tacos and a bar. Loved being able to visit the sister property Ahau (10 min walk) which is a larger hotel, the food is more diverse there but more expensive obvi. I think Alaya is more family appropriate and recommend Ahau for adults. Both have a clean white sand beachfront. Will def visit these properties again. We took our two yr old and we Loved loved our stay! Def recommend.
2
Hector
12 ott 2022
·
Soggiorno di 3 notti
Nos dieron una habitación que no había agua , en el tercer piso , no subía el agua y había cucarachas y arañas no estaba bien fumigado , pedimos que nos cambiarán y no lo hicieron, preferencia a extranjeros , no hay tv el internet falla, el personal muy atento pero no resolvieron.
Nos dieron una habitación que no había agua , en el tercer piso , no subía el agua y había cucarachas y arañas no estaba bien fumigado , pedimos que nos cambiarán y no lo hicieron, preferencia a extranjeros , no hay tv el internet falla, el personal muy atento pero no resolvieron.
10
Charlie
2 feb 2025
·
Soggiorno di 6 notti
We loved Alaya Tulum. Between the lovely room, quick access to the beach, lovely, helpful staff, delicious meals.We are extremely happy that we chose this hotel. All the staff we encountered were very attentive. Our rooms were cleaned thoroughly and well daily. The concierge service was very helpful. I highly recommend this hotel.
We loved Alaya Tulum. Between the lovely room, quick access to the beach, lovely, helpful staff, delicious meals.We are extremely happy that we chose this hotel. All the staff we encountered were very attentive. Our rooms were cleaned thoroughly and well daily. The concierge service was very helpful. I highly recommend this hotel.
10
Karla
11 apr 2025
·
Soggiorno di 3 notti
Beautiful and very clean
Beautiful and very clean
6
Aneeqa
11 giu 2024
·
Soggiorno di 4 notti
We were a group of girls staying, felt like the people at reception were slightly intrusive. They kept an eye on our every move, which was a bit weird and made comments on what we had done in our room. The resort overall was nice and the beach was lovely, although there were heaps of seaweed they were not getting rid of.
We were a group of girls staying, felt like the people at reception were slightly intrusive. They kept an eye on our every move, which was a bit weird and made comments on what we had done in our room. The resort overall was nice and the beach was lovely, although there were heaps of seaweed they were not getting rid of.
10
Marcos
23 nov 2025
·
Soggiorno di 4 notti
The hotel was the highlight of our trip. The staff was incredibly friendly and attentive, the room was spotless, and it's within walking distance of many restaurants and shops. The complimentary drinks and breakfast were excellent. I highly recommend it; it has a family-friendly atmosphere and is very peaceful.
The hotel was the highlight of our trip. The staff was incredibly friendly and attentive, the room was spotless, and it's within walking distance of many restaurants and shops. The complimentary drinks and breakfast were excellent. I highly recommend it; it has a family-friendly atmosphere and is very peaceful.
10
Brenda
8 apr 2025
·
Soggiorno di 3 notti
This property was absolutely amazing. The staff was great and the rooms were clean. The beach was beautiful.
This property was absolutely amazing. The staff was great and the rooms were clean. The beach was beautiful.
8
Jamal
30 ott 2024
·
Soggiorno di 4 notti
The staff were very friendly and helpful. It rained and our roof started leaking and rain water got all over the bathroom but besides that the hotel and service was very good.
The staff were very friendly and helpful. It rained and our roof started leaking and rain water got all over the bathroom but besides that the hotel and service was very good.
6
Marcia
10 set 2025
·
Soggiorno di 3 notti
The place itself was beautiful, but the beach was dirty and smelled terrible, so I couldn’t even use it. On top of that, the breakfast situation was a complete disappointment. I booked this hotel because it advertised breakfast included, yet when I asked, they only offered me coffee and said I had to pay for everything else. That’s misleading and unacceptable. Because of this, I refused to eat any meals at the hotel. The prices were ridiculously high for tourists. Even the taxis arranged by the hotel were outrageously expensive, clearly taking advantage of visitors. Yes, the location is nice, but I would never recommend this hotel. I wasted a lot of money in a very short time and left feeling completely frustrated. Definitely not worth it.
The place itself was beautiful, but the beach was dirty and smelled terrible, so I couldn’t even use it. On top of that, the breakfast situation was a complete disappointment. I booked this hotel because it advertised breakfast included, yet when I asked, they only offered me coffee and said I had to pay for everything else. That’s misleading and unacceptable. Because of this, I refused to eat any meals at the hotel. The prices were ridiculously high for tourists. Even the taxis arranged by the hotel were outrageously expensive, clearly taking advantage of visitors. Yes, the location is nice, but I would never recommend this hotel. I wasted a lot of money in a very short time and left feeling completely frustrated. Definitely not worth it.
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Camere
Gli ospiti adorano le camere eleganti e ispirate alla natura, molte spaziose, con letti confortevoli e viste memorabili sull'oceano o come in una casa sull'albero. Tuttavia, molti notano l'aria condizionata limitata o disponibile solo di giorno e il rumore proveniente dalla posizione della camera, con alcune menzioni di ambienti poco illuminati o letti più piccoli del previsto.
Recensioni degli ospiti correlate
8
Ann-Merete
19 ago 2025
·
Soggiorno di 8 notti
Fantastisk sted og service, men rommet jeg fikk var ikke verdt den høye prisen. Vendte mot veien og flere av vinduene hadde folie sånn at man ikke kunne se ut - ga litt følelsen av å være innestengt.
Fantastisk sted og service, men rommet jeg fikk var ikke verdt den høye prisen. Vendte mot veien og flere av vinduene hadde folie sånn at man ikke kunne se ut - ga litt følelsen av å være innestengt.
10
Heemenah
15 mag 2023
·
Soggiorno di 7 notti
We stayed in an ocean villa. Beautiful view of the ocean from your room/bed, especially amazing to watch the sunrise! Hotel staff and kitchen were so nice and friendly. Made our vacation very special!
We stayed in an ocean villa. Beautiful view of the ocean from your room/bed, especially amazing to watch the sunrise! Hotel staff and kitchen were so nice and friendly. Made our vacation very special!
8
Pablo
2 mag 2023
·
Service, in general, is outstanding, front desk, waiters and all staff are incredibly helpful and nice. I must say that the room I booked seemed way much nicer in the pictures than in reality. My room was next to the Yoga lounge and restaurant and noise started very early in the mornings, so we couldn't rest as planned.
Service, in general, is outstanding, front desk, waiters and all staff are incredibly helpful and nice. I must say that the room I booked seemed way much nicer in the pictures than in reality. My room was next to the Yoga lounge and restaurant and noise started very early in the mornings, so we couldn't rest as planned.
10
Gary
14 lug 2025
·
Soggiorno di 1 notte
Property is lovely. Air conditioning for me is not adequate. Room does not get cold enough to sleep in the mid-July heat of low to mid 90's - passable but not comfortable.
Property is lovely. Air conditioning for me is not adequate. Room does not get cold enough to sleep in the mid-July heat of low to mid 90's - passable but not comfortable.
6
Joanna Uyen
22 set 2023
·
Soggiorno di 5 notti
the area is very nice, right in the center of everything which is awesome however the room has very poor Air conditioner system, it didn't work that well in my room and they only turn on between 8pm to 8am, imagining how hot the weather is in Tulum....we also booked an ocean view room and our room view got blocked by a big tree, couldn't see any view which was very disappointed but when we requested to change the room, first they said they will check and tried their best however nothing was done, 2 nights later I checked back with them again, they said they will cut the tree, however, they only cut a few top branches, which still blocked our view... so reaqlly disappointing.
the area is very nice, right in the center of everything which is awesome however the room has very poor Air conditioner system, it didn't work that well in my room and they only turn on between 8pm to 8am, imagining how hot the weather is in Tulum....we also booked an ocean view room and our room view got blocked by a big tree, couldn't see any view which was very disappointed but when we requested to change the room, first they said they will check and tried their best however nothing was done, 2 nights later I checked back with them again, they said they will cut the tree, however, they only cut a few top branches, which still blocked our view... so reaqlly disappointing.
2
Lazaro
17 lug 2023
·
Soggiorno di 4 notti
No ac during day very hot horrible I left hotel 2 days before
No ac during day very hot horrible I left hotel 2 days before
8
Phoebe
5 gen 2025
·
Soggiorno di 3 notti
A good hotel with a beautiful beach. The staff are friendly. The food is excellent. The room we had was the apartment - would not recommend as super loud overlooking the street (lots of traffic / noise) and very dark (bit like a cave!).
A good hotel with a beautiful beach. The staff are friendly. The food is excellent. The room we had was the apartment - would not recommend as super loud overlooking the street (lots of traffic / noise) and very dark (bit like a cave!).
10
Richard
26 ago 2024
·
Soggiorno di 2 notti
Alaya was perfect for our short getaway. The room we had was an ocean front, second level, full view and it was absolutely perfect. One of the best rooms I’ve ever stayed in, and I do consider myself well travelled. We really needed the break and so the sound of the waves, the sun warming you and waking you in the morning, it felt like heaven. The hotel was the perfect size for us- small and right up close to the beach. We enjoyed the free yoga in the morning and the teacher was great. She went through it very slow since we’re beginners. The drinks were fab, food delicious, staff was very nice and attentive. Ronnie was super kind, him and Henry made it a good time on the beach with wonderful service and cocktails. Stefan at the front desk was very thorough with information, he cared and wanted to make it a wonderful stay for us. Chakra session with Georgina was life changing! Seriously, if you’re ready, don’t miss out! The Mayan Clay massage was wonderful and relaxing. Loved Alaya! We don’t get to take adult only trips often but we would love to say we’ll be back in the future! Thank you Alaya team
Alaya was perfect for our short getaway. The room we had was an ocean front, second level, full view and it was absolutely perfect. One of the best rooms I’ve ever stayed in, and I do consider myself well travelled. We really needed the break and so the sound of the waves, the sun warming you and waking you in the morning, it felt like heaven. The hotel was the perfect size for us- small and right up close to the beach. We enjoyed the free yoga in the morning and the teacher was great. She went through it very slow since we’re beginners. The drinks were fab, food delicious, staff was very nice and attentive. Ronnie was super kind, him and Henry made it a good time on the beach with wonderful service and cocktails. Stefan at the front desk was very thorough with information, he cared and wanted to make it a wonderful stay for us. Chakra session with Georgina was life changing! Seriously, if you’re ready, don’t miss out! The Mayan Clay massage was wonderful and relaxing. Loved Alaya! We don’t get to take adult only trips often but we would love to say we’ll be back in the future! Thank you Alaya team
10
Teri
27 giu 2025
·
Soggiorno di 4 notti
I was on a solo trip and I absolutely loved my choice to stay here. I felt safe and well connected to the team. Room felt like a treehouse. Access to sister hotel and jungle gym were a plus.
I was on a solo trip and I absolutely loved my choice to stay here. I felt safe and well connected to the team. Room felt like a treehouse. Access to sister hotel and jungle gym were a plus.
10
Joan
16 lug 2023
·
Soggiorno di 7 notti
The small intimate atmosphere & beach exposure with confortable lounges & protective umbrellas. The fact that they gave my husband a room with two full beds instead of a queen or king bothered me.
The small intimate atmosphere & beach exposure with confortable lounges & protective umbrellas. The fact that they gave my husband a room with two full beds instead of a queen or king bothered me.
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Servizio
Il servizio è ampiamente elogiato per la sua cordialità, attenzione e proattività, con personale spesso disposto a fare di più per occasioni speciali e richieste. Alcuni ospiti hanno segnalato problemi irrisolti o incomprensioni riguardo agli upgrade, ai conti o agli oggetti smarriti.
Recensioni degli ospiti correlate
10
Jennifer
2 set 2024
·
Soggiorno di 2 notti
My stay at Alaya Tulum was nothing short of magical. From the moment we arrived, we were captivated by the beauty and tranquility of this incredible place. The entire property is impeccably maintained, with attention to detail evident in every corner. The lush greenery, the artfully designed spaces, and the serene beachfront created an atmosphere of pure relaxation. The service was exceptional from start to finish. Stefan helped us with reservations and the lady who assisted us at check-in were incredibly welcoming, making sure we felt at home right away with a special upgrade to an ocean front room and some champagne and strawberries. Their warmth and professionalism set the tone for the rest of our stay. Throughout our time at Alaya, the entire service staff went above and beyond to ensure our comfort. Whether it was the delicious meals, the perfectly maintained rooms, coffee brought to us in the morning. Simply lovely. Cleanliness was impeccable, and the care taken in maintaining the property added to the overall sense of serenity and luxury. The combination of beautiful surroundings, outstanding service, and those special little touches made our stay at Alaya Tulum an unforgettable experience. I can't recommend this place highly enough for anyone looking to escape to a paradise where every detail is carefully curated for an exceptional stay.
My stay at Alaya Tulum was nothing short of magical. From the moment we arrived, we were captivated by the beauty and tranquility of this incredible place. The entire property is impeccably maintained, with attention to detail evident in every corner. The lush greenery, the artfully designed spaces, and the serene beachfront created an atmosphere of pure relaxation. The service was exceptional from start to finish. Stefan helped us with reservations and the lady who assisted us at check-in were incredibly welcoming, making sure we felt at home right away with a special upgrade to an ocean front room and some champagne and strawberries. Their warmth and professionalism set the tone for the rest of our stay. Throughout our time at Alaya, the entire service staff went above and beyond to ensure our comfort. Whether it was the delicious meals, the perfectly maintained rooms, coffee brought to us in the morning. Simply lovely. Cleanliness was impeccable, and the care taken in maintaining the property added to the overall sense of serenity and luxury. The combination of beautiful surroundings, outstanding service, and those special little touches made our stay at Alaya Tulum an unforgettable experience. I can't recommend this place highly enough for anyone looking to escape to a paradise where every detail is carefully curated for an exceptional stay.
10
Matthew
15 apr 2025
·
Soggiorno di 7 notti
I’m sad writing this review as our week at Alaya has come to an end. It was a magical trip highlighted with the most beautiful hotel and the kindest most wonderful staff. Silvestre, Daniel, Mitsubishi, Stephan, Jonathan, Hugo, Macario and everyone else added to the magic! At the press of a button our every need was attended to with a smile and they made our trip so special. We travel frequently and love exploring new destinations but we already agreed we will be back next year. The beach, the room and the location all could not have been any better. We dined at Michelin rated restaurants as well as food trucks, all walking distance and it was all amazing! Thank you to the lovely staff and we will see you again next year.
I’m sad writing this review as our week at Alaya has come to an end. It was a magical trip highlighted with the most beautiful hotel and the kindest most wonderful staff. Silvestre, Daniel, Mitsubishi, Stephan, Jonathan, Hugo, Macario and everyone else added to the magic! At the press of a button our every need was attended to with a smile and they made our trip so special. We travel frequently and love exploring new destinations but we already agreed we will be back next year. The beach, the room and the location all could not have been any better. We dined at Michelin rated restaurants as well as food trucks, all walking distance and it was all amazing! Thank you to the lovely staff and we will see you again next year.
10
Ken
8 ago 2024
·
Soggiorno di 5 notti
The staff was beyond exceptional! Not only was the room excellent but they were quick with any minor fixes we needed. They also helped surprise me for my birthday. Cannot say enough great things about them! The beach was also well maintained and the food/drinks were great.
The staff was beyond exceptional! Not only was the room excellent but they were quick with any minor fixes we needed. They also helped surprise me for my birthday. Cannot say enough great things about them! The beach was also well maintained and the food/drinks were great.
2
Michael
23 ott 2025
·
Soggiorno di 5 notti
As soon as we checked in we were greeted with mosquitos! Don’t go here if you don’t want to get eaten alive! We initially booked the apartment suite because we wanted more room. We were told that Expedia “upgraded” us but the room they “upgraded” us to was smaller and most of the outlets in the room didn’t work. We wanted a refrigerator brought up for water and it started leaking into the floor. We were also told that breakfast was included in the “upgrade” but after receiving the breakfast we were given a bill and told that it wasn’t included. That was the final straw for us so we checked out and asked for our money back in which we were told we could not be refunded. After Expedia tried to contact them several times about the matter they never responded and I never got my money back. Tulum is dead and not a lot going on so I would steer clear of Tulum and this property unless you want to party with the mosquitoes.
As soon as we checked in we were greeted with mosquitos! Don’t go here if you don’t want to get eaten alive! We initially booked the apartment suite because we wanted more room. We were told that Expedia “upgraded” us but the room they “upgraded” us to was smaller and most of the outlets in the room didn’t work. We wanted a refrigerator brought up for water and it started leaking into the floor. We were also told that breakfast was included in the “upgrade” but after receiving the breakfast we were given a bill and told that it wasn’t included. That was the final straw for us so we checked out and asked for our money back in which we were told we could not be refunded. After Expedia tried to contact them several times about the matter they never responded and I never got my money back. Tulum is dead and not a lot going on so I would steer clear of Tulum and this property unless you want to party with the mosquitoes.
10
Mervyn
27 lug 2024
·
Soggiorno di 3 notti
The staff and service was impeccable. Selzin on the front desk was extremely helpful. Highly recommend this place to stay.
The staff and service was impeccable. Selzin on the front desk was extremely helpful. Highly recommend this place to stay.
10
Alfonso Javier Lopez
5 nov 2025
·
Soggiorno di 3 notti
The staff was great and always very nice and attentive. The food was excellent and the Alaya wa beautiful.
The staff was great and always very nice and attentive. The food was excellent and the Alaya wa beautiful.
10
Marcos
23 nov 2025
·
Soggiorno di 4 notti
The hotel was the highlight of our trip. The staff was incredibly friendly and attentive, the room was spotless, and it's within walking distance of many restaurants and shops. The complimentary drinks and breakfast were excellent. I highly recommend it; it has a family-friendly atmosphere and is very peaceful.
The hotel was the highlight of our trip. The staff was incredibly friendly and attentive, the room was spotless, and it's within walking distance of many restaurants and shops. The complimentary drinks and breakfast were excellent. I highly recommend it; it has a family-friendly atmosphere and is very peaceful.
2
Mariana
29 mar 2024
·
Soggiorno di 2 notti
I was extremely dissapointed in the way that the staff manage the loss of my headphones. Since it’s a five star resort, I’m expecting a five star service with every situation prestened. I left my headphones in my room the day that I checked out. I could see in find my iPhone that the headphones were at the resort, I let them know inemediatly, and for three days I provided the staff the location as I could see the headphones had left the hotel. The response from the staff was quite complaisant as I was told there was nothing that it could be done. This is not two star service not even one. Not only I will not be going back to your hotel, but I would be informing my friends to frequent your hotel to find another resort, since it’s not a safe place to be staying at.
I was extremely dissapointed in the way that the staff manage the loss of my headphones. Since it’s a five star resort, I’m expecting a five star service with every situation prestened. I left my headphones in my room the day that I checked out. I could see in find my iPhone that the headphones were at the resort, I let them know inemediatly, and for three days I provided the staff the location as I could see the headphones had left the hotel. The response from the staff was quite complaisant as I was told there was nothing that it could be done. This is not two star service not even one. Not only I will not be going back to your hotel, but I would be informing my friends to frequent your hotel to find another resort, since it’s not a safe place to be staying at.
10
Sarah
30 nov 2025
·
Soggiorno di 1 notte
This place is absolutely incredible. From the environment, proximity to the beach, service and the room. We loved it and would love to come back. Very walkable to all of the restaurants and shops.
This place is absolutely incredible. From the environment, proximity to the beach, service and the room. We loved it and would love to come back. Very walkable to all of the restaurants and shops.
10
Annette
22 feb 2025
·
Soggiorno di 4 notti
I enjoyed the chill vibe of the property. The service and staff were exceptional and all my needs were met.
I enjoyed the chill vibe of the property. The service and staff were exceptional and all my needs were met.
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Posizione
Posizione sulla spiaggia e possibilità di raggiungere a piedi numerosi ristoranti e negozi; molti ospiti hanno trovato l'ambiente tranquillo nonostante la zona trafficata. Alcuni notano il costo elevato dei taxi o del trasporto e il rumore occasionale del traffico nelle camere che si affacciano sulla strada.
Recensioni degli ospiti correlate
8
Ann-Merete
19 ago 2025
·
Soggiorno di 8 notti
Fantastisk sted og service, men rommet jeg fikk var ikke verdt den høye prisen. Vendte mot veien og flere av vinduene hadde folie sånn at man ikke kunne se ut - ga litt følelsen av å være innestengt.
Fantastisk sted og service, men rommet jeg fikk var ikke verdt den høye prisen. Vendte mot veien og flere av vinduene hadde folie sånn at man ikke kunne se ut - ga litt følelsen av å være innestengt.
10
Geoffrey
6 ott 2023
·
Soggiorno di 2 notti
Excellent property and services. Right on the beach and close to everything without the noise.
Excellent property and services. Right on the beach and close to everything without the noise.
10
Maria
13 set 2024
·
Soggiorno di 5 notti
Great cozy hotel right on the beach. Truly an amazing experience. The only downfall is since it’s on the beach you can only get to the hotel by taxi and it cost $30-$40 for every time you enter and leave the area to go into the city. And taxi drivers are always trying to maximize how much they charge. For that reason alone I will not stay in the beach area again. That was too frustrating. The first night I arrive the taxi drivers went on strike and there wasn’t any taxis available the second day I was in Tulum. I felt trapped. Be ready to spend a lot of money on their food as well. My friend and I would spend $60-$90 on breakfast alone at the hotel. I will say the food is super clean. They offer all healthy choices. They offer you one free healthy drink a day .i chose a shot of tumeric and ginger. Waking up on the beach was also breathtaking. The stars at night are amazing.
Great cozy hotel right on the beach. Truly an amazing experience. The only downfall is since it’s on the beach you can only get to the hotel by taxi and it cost $30-$40 for every time you enter and leave the area to go into the city. And taxi drivers are always trying to maximize how much they charge. For that reason alone I will not stay in the beach area again. That was too frustrating. The first night I arrive the taxi drivers went on strike and there wasn’t any taxis available the second day I was in Tulum. I felt trapped. Be ready to spend a lot of money on their food as well. My friend and I would spend $60-$90 on breakfast alone at the hotel. I will say the food is super clean. They offer all healthy choices. They offer you one free healthy drink a day .i chose a shot of tumeric and ginger. Waking up on the beach was also breathtaking. The stars at night are amazing.
10
Olga
3 gen 2025
·
Soggiorno di 4 notti
Absolutely great hotel! Everything was perfect, the best hotel we ever stayed in Tulum (being coming here for 4 years) Very quiet also!
Absolutely great hotel! Everything was perfect, the best hotel we ever stayed in Tulum (being coming here for 4 years) Very quiet also!
10
Liliya
20 mag 2023
·
Soggiorno di 3 notti
Great location, nice clean hotel. We had amazing stay at Alaya. Breakfast was really good
Great location, nice clean hotel. We had amazing stay at Alaya. Breakfast was really good
10
Ravi
22 mar 2023
·
Soggiorno di 4 notti
Nice location away from the clubs and restaurants but easily walkable. Parking was easy. Nice outdoor bar just up the road with food options
Nice location away from the clubs and restaurants but easily walkable. Parking was easy. Nice outdoor bar just up the road with food options
10
Korosh
28 nov 2023
·
Soggiorno di 3 notti
The design of our room and property was very nice and unique. The staff were very friendly. Access to a quiet and clean beach was a nice benefit.
The design of our room and property was very nice and unique. The staff were very friendly. Access to a quiet and clean beach was a nice benefit.
10
Ilan
8 set 2024
·
Soggiorno di 3 notti
This place is really perfect. A great location within walking distance to the restaurants and shops but also quiet and laid back to relax at the absolutely gorgeous beach. The property is wonderful. It is a small place, it is surrounded by jungle plants, white sand and the turquoise sea is steps away. The small houses and spacious rooms are beautiful. One thing to keep in mind is that AC is off between 8:30am and 6:30pm. We are used to having AC on all day at our home but honestly we were not bothered by this limitation. I really don’t want to write this review so that too many people find out about this little gem. I would not hesitate to stay here again when in Tulum.
This place is really perfect. A great location within walking distance to the restaurants and shops but also quiet and laid back to relax at the absolutely gorgeous beach. The property is wonderful. It is a small place, it is surrounded by jungle plants, white sand and the turquoise sea is steps away. The small houses and spacious rooms are beautiful. One thing to keep in mind is that AC is off between 8:30am and 6:30pm. We are used to having AC on all day at our home but honestly we were not bothered by this limitation. I really don’t want to write this review so that too many people find out about this little gem. I would not hesitate to stay here again when in Tulum.
10
Sven
14 apr 2023
·
Soggiorno di 7 notti
Alaya Tulum is the place to go. Private clean beach, nice and friendly people and lots of fine dining restaurants in walking distance. The apartments are super clean and have everything you need. Was for sure not the last time for us - we love this place and the area.
Alaya Tulum is the place to go. Private clean beach, nice and friendly people and lots of fine dining restaurants in walking distance. The apartments are super clean and have everything you need. Was for sure not the last time for us - we love this place and the area.
10
Sarah
30 nov 2025
·
Soggiorno di 1 notte
This place is absolutely incredible. From the environment, proximity to the beach, service and the room. We loved it and would love to come back. Very walkable to all of the restaurants and shops.
This place is absolutely incredible. From the environment, proximity to the beach, service and the room. We loved it and would love to come back. Very walkable to all of the restaurants and shops.
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Ristorazione
Il cibo e la colazione sono spesso elogiati, con servizio in spiaggia e comode opzioni in loco; gli ospiti hanno apprezzato anche i ristoranti nelle vicinanze. Tuttavia, molti hanno menzionato i prezzi elevati e la confusione occasionale sull'inclusione della colazione.
Recensioni degli ospiti correlate
10
Paul
12 set 2023
·
Soggiorno di 5 notti
The Alaya Tulum lived up to all of our expectations. Intimate, quiet, while still giving you that "resort" feeling. The service was perfect in every way. Gaby was especially wonderful, as was the main dining room manager during our stay. All of the staff are so friendly and helpful, we cannot say enough good things about them all. Access to the beach is immediate, comfortable, and had everything we could have wanted. The care they take in keeping their grounds top notch is impressive, it is simply beautiful!!! The food from their dining room was top notch as far as my wife and I were concerned, and access to other great food vendors and a great bar (say hi to Salvador), were just steps away, with tons of choices, good music, and friendly people. The room we had was very nice. Large shower, decent sized bathroom, nice wardrobe and drawers, and the bedroom was good sized with a very comfortable mattress and pillows. With a very nice porch to relax on with beautiful views, that the staff delivered coffee and tea to every morning for a great start to our day. I could go on forever, but to finish, I really have no negative comments to offer. Enjoy!
The Alaya Tulum lived up to all of our expectations. Intimate, quiet, while still giving you that "resort" feeling. The service was perfect in every way. Gaby was especially wonderful, as was the main dining room manager during our stay. All of the staff are so friendly and helpful, we cannot say enough good things about them all. Access to the beach is immediate, comfortable, and had everything we could have wanted. The care they take in keeping their grounds top notch is impressive, it is simply beautiful!!! The food from their dining room was top notch as far as my wife and I were concerned, and access to other great food vendors and a great bar (say hi to Salvador), were just steps away, with tons of choices, good music, and friendly people. The room we had was very nice. Large shower, decent sized bathroom, nice wardrobe and drawers, and the bedroom was good sized with a very comfortable mattress and pillows. With a very nice porch to relax on with beautiful views, that the staff delivered coffee and tea to every morning for a great start to our day. I could go on forever, but to finish, I really have no negative comments to offer. Enjoy!
10
Eugenia
1 giu 2024
·
Soggiorno di 1 notte
I loved the vibe of this hotel, calm and relaxing which is opposite of the party vibe in tulum. The staff is incredibly helpful and kind. I did a yoga class that was fantastic with a wide open and breeze room. The chef was kind enough to prepare a simple meal for my husband who had a stomach bug. Gaby went out of her way to bring my breakfast out to the beach :) Tulum has really changed from our last trip 7 years ago and it feels super busy but this hotel makes you feel very relaxed! loved it
I loved the vibe of this hotel, calm and relaxing which is opposite of the party vibe in tulum. The staff is incredibly helpful and kind. I did a yoga class that was fantastic with a wide open and breeze room. The chef was kind enough to prepare a simple meal for my husband who had a stomach bug. Gaby went out of her way to bring my breakfast out to the beach :) Tulum has really changed from our last trip 7 years ago and it feels super busy but this hotel makes you feel very relaxed! loved it
8
Lloyd Albert
28 lug 2023
·
Soggiorno di 3 notti
Small boutique hotel with excellent food. Rooms are too small for 4 persons - but the hotel is located in a great spot along the beach. No luxury but charming
Small boutique hotel with excellent food. Rooms are too small for 4 persons - but the hotel is located in a great spot along the beach. No luxury but charming
10
Liliya
20 mag 2023
·
Soggiorno di 3 notti
Great location, nice clean hotel. We had amazing stay at Alaya. Breakfast was really good
Great location, nice clean hotel. We had amazing stay at Alaya. Breakfast was really good
10
Alfonso Javier Lopez
5 nov 2025
·
Soggiorno di 3 notti
The staff was great and always very nice and attentive. The food was excellent and the Alaya wa beautiful.
The staff was great and always very nice and attentive. The food was excellent and the Alaya wa beautiful.
10
Melissa
11 mar 2025
·
Soggiorno di 1 notte
We absolutely loved it here! It’s beachfront, & the beach & sun lounges were amazing. You can order food & drinks from the beach - there are servers there. The breakfast was very good. We had the family room with 2 twin beds & the main bed is definitely a full size bed & not the advertised queen. The aircon worked really well. It did take the shower a little while to heat up tho’. They provide robes, but no slippers. The whole property is very rustic as you can see. It was a great stay. I do think it can use a smidge of a refurbishment tho - really just the bathroom sink & shower, but yes, we would stay again.
We absolutely loved it here! It’s beachfront, & the beach & sun lounges were amazing. You can order food & drinks from the beach - there are servers there. The breakfast was very good. We had the family room with 2 twin beds & the main bed is definitely a full size bed & not the advertised queen. The aircon worked really well. It did take the shower a little while to heat up tho’. They provide robes, but no slippers. The whole property is very rustic as you can see. It was a great stay. I do think it can use a smidge of a refurbishment tho - really just the bathroom sink & shower, but yes, we would stay again.
10
Scott
25 set 2025
·
Soggiorno di 3 notti
Room and staff were amazing. Food was good, beaches not so much but it was seaweed season apparently. But everything else was awesome!
Room and staff were amazing. Food was good, beaches not so much but it was seaweed season apparently. But everything else was awesome!
6
Marcia
10 set 2025
·
Soggiorno di 3 notti
The place itself was beautiful, but the beach was dirty and smelled terrible, so I couldn’t even use it. On top of that, the breakfast situation was a complete disappointment. I booked this hotel because it advertised breakfast included, yet when I asked, they only offered me coffee and said I had to pay for everything else. That’s misleading and unacceptable. Because of this, I refused to eat any meals at the hotel. The prices were ridiculously high for tourists. Even the taxis arranged by the hotel were outrageously expensive, clearly taking advantage of visitors. Yes, the location is nice, but I would never recommend this hotel. I wasted a lot of money in a very short time and left feeling completely frustrated. Definitely not worth it.
The place itself was beautiful, but the beach was dirty and smelled terrible, so I couldn’t even use it. On top of that, the breakfast situation was a complete disappointment. I booked this hotel because it advertised breakfast included, yet when I asked, they only offered me coffee and said I had to pay for everything else. That’s misleading and unacceptable. Because of this, I refused to eat any meals at the hotel. The prices were ridiculously high for tourists. Even the taxis arranged by the hotel were outrageously expensive, clearly taking advantage of visitors. Yes, the location is nice, but I would never recommend this hotel. I wasted a lot of money in a very short time and left feeling completely frustrated. Definitely not worth it.
8
jaman
19 set 2024
·
Soggiorno di 3 notti
Beautiful villas right on the beach. Perfect location with several restaurants/bars nearby. Great staff/service. Great breakfast and beach bar service. Very thankful to the staff for helping us find an emergency doctor and dentist after a fall. The floors are very slick so be careful if wet. Love Alaya. Love Tulum.
Beautiful villas right on the beach. Perfect location with several restaurants/bars nearby. Great staff/service. Great breakfast and beach bar service. Very thankful to the staff for helping us find an emergency doctor and dentist after a fall. The floors are very slick so be careful if wet. Love Alaya. Love Tulum.
10
Samuel
18 ago 2025
·
Soggiorno di 2 notti
Alaya was so peaceful and wonderful. What better be to stay than on the beach. Food was great. Breakfast lunch and dinner options right on the property. Free pool access to Alquimia which was next door.
Alaya was so peaceful and wonderful. What better be to stay than on the beach. Food was great. Breakfast lunch and dinner options right on the property. Free pool access to Alquimia which was next door.
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10
Ana
11 giu 2026
·
Soggiorno di 2 notti
Muy buena ubicación, no tiene alberca pero tiene acceso gratuito a varios hoteles que si cuentan con alberca Diario te dan una bebida de cortesía Si regreso
Muy buena ubicación, no tiene alberca pero tiene acceso gratuito a varios hoteles que si cuentan con alberca Diario te dan una bebida de cortesía Si regreso
10
Jonathan
7 giu 2026
·
Soggiorno di 5 notti
This was an exceptional place to stay. From the moment we arrived, the staff went above and beyond to make our experience memorable. Their hospitality was warm, attentive, and genuinely welcoming. The views were absolutely stunning and provided the perfect backdrop for a relaxing getaway. The food and drinks were excellent, making it easy to enjoy a great meal on-site when we didn’t feel like venturing into town. For those who do want to explore, the location is ideal—there are numerous shops, restaurants, and conveniences just a short five-minute walk away. One of the highlights of our stay was the romantic dinner I arranged for my wife and me. The staff did a phenomenal job with every detail, creating a beautiful and intimate experience that exceeded our expectations. The service was impeccable, and it became one of our favorite memories from the trip. We thoroughly enjoyed our time here and would not hesitate to return. Highly recommended for anyone looking for a beautiful location, outstanding service, and a truly memorable stay.
This was an exceptional place to stay. From the moment we arrived, the staff went above and beyond to make our experience memorable. Their hospitality was warm, attentive, and genuinely welcoming. The views were absolutely stunning and provided the perfect backdrop for a relaxing getaway. The food and drinks were excellent, making it easy to enjoy a great meal on-site when we didn’t feel like venturing into town. For those who do want to explore, the location is ideal—there are numerous shops, restaurants, and conveniences just a short five-minute walk away. One of the highlights of our stay was the romantic dinner I arranged for my wife and me. The staff did a phenomenal job with every detail, creating a beautiful and intimate experience that exceeded our expectations. The service was impeccable, and it became one of our favorite memories from the trip. We thoroughly enjoyed our time here and would not hesitate to return. Highly recommended for anyone looking for a beautiful location, outstanding service, and a truly memorable stay.
10
Balraj Naraine
3 giu 2026
·
Soggiorno di 6 notti
We celebrated our 25th anniversary with a seven day trip to Tulum. The Alaya was a great place to stay. The staff is courteous and friendly. The rooms are spacious and well maintained. The location is quiet but within walking distance of amenities. We enjoyed our stay and highly recommend this hotel.
We celebrated our 25th anniversary with a seven day trip to Tulum. The Alaya was a great place to stay. The staff is courteous and friendly. The rooms are spacious and well maintained. The location is quiet but within walking distance of amenities. We enjoyed our stay and highly recommend this hotel.
10
Faizneen
29 mag 2026
·
Soggiorno di 5 notti
Very friendly staff. Good service. Clean hotels. Good size rooms. Good breakfast options.
Very friendly staff. Good service. Clean hotels. Good size rooms. Good breakfast options.
10
Maria
28 mag 2026
·
Soggiorno di 6 notti
Beautiful , very calm and peaceful !
Beautiful , very calm and peaceful !
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 20:00
Prima delle 12:00
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Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-29: 93.03183014163972USD
- 2026-09-30: 82.97375203857422USD
- 2026-10-01: 83.44237485733032USD
- 2026-10-02: 83.45289559707642USD
- 2026-10-03: 84.53826217575073USD
- 2026-10-04: 84.53826217575073USD
- 2026-10-05: 84.50108485774994USD
- 2026-10-06: 84.8658759349823USD
- 2026-10-07: 85.76044163074494USD
- 2026-10-08: 85.76044163074494USD
- 2026-10-09: 84.95251630325318USD
- 2026-10-10: 90.1990777053833USD
- 2026-10-11: 84.83251411552429USD
- 2026-10-12: 86.65085440292358USD
- 2026-10-13: 86.59417564792633USD
- 2026-10-14: 86.67809066009522USD
- 2026-10-15: 86.67809066009522USD
- 2026-10-16: 91.92466071414948USD
- 2026-10-17: 93.3710374792099USD
- 2026-10-18: 91.92466071414948USD
- 2026-10-19: 93.35100827484132USD
- 2026-10-20: 91.92466071414948USD
- 2026-10-21: 91.92466071414948USD
- 2026-10-22: 98.20857916793824USD
- 2026-10-23: 91.92466071414948USD
- 2026-10-24: 86.64203809223176USD
- 2026-10-25: 86.67809066009522USD
- 2026-10-26: 93.3378573501587USD
- 2026-10-27: 136.57036288642885USD
- 2026-10-28: 90.35867109794617USD
- 2026-10-29: 84.14458232383728USD
- 2026-10-30: 166.49375195922852USD
- 2026-10-31: 160.50907760543825USD
- 2026-11-01: 160.50907760543825USD
- 2026-11-02: 152.79881159095765USD
- 2026-11-03: 160.50907760543825USD
- 2026-11-04: 166.49375195922852USD
- 2026-11-05: 198.4120497871399USD
- 2026-11-06: 161.1222740764618USD
- 2026-11-07: 160.50907760543825USD
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: 161.42673528671264USD
- 2026-11-11: 160.50907760543825USD
- 2026-11-12: 161.2671418941498USD
- 2026-11-13: 160.50907760543825USD
- 2026-11-14: 161.42673528671264USD
- 2026-11-15: 160.50907760543825USD
- 2026-11-16: 161.2671418941498USD
- 2026-11-17: 160.50907760543825USD
- 2026-11-18: 166.49375195922852USD
- 2026-11-19: 160.50907760543825USD
- 2026-11-20: 160.50907760543825USD
- 2026-11-21: 166.49375195922852USD
- 2026-11-22: 166.49375195922852USD
- 2026-11-23: 160.50907760543825USD
- 2026-11-24: 160.50907760543825USD
- 2026-11-25: 166.7630690536499USD
- 2026-11-26: 160.50907760543825USD
- 2026-11-27: 154.52440325164795USD
- 2026-11-28: 154.52440325164795USD
- 2026-11-29: 154.52440325164795USD
Questa struttura offre trasferimenti dal terminal dei traghetti e dall'aeroporto (possono essere previsti supplementi). Contatta la struttura 48 ore prima dell'arrivo per organizzare il servizio, utilizzando i recapiti riportati sulla conferma della prenotazione. La reception è aperta tutti i giorni dalle ore 07:00 alle ore 22:00. Il check-in fuori dall'orario previsto non è disponibile. Il personale alla reception è presente solo in orari limitati. Gli ospiti che arrivano in auto devono contattare la struttura in anticipo per ricevere indicazioni stradali e altre informazioni.Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
- Le transazioni senza contanti sono disponibili
- La struttura è dotata di un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza e un kit di pronto soccorso
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un hotel prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- Per accordarsi per il soggiorno di animali domestici, gli ospiti devono mettersi in contatto direttamente con la struttura utilizzando i recapiti presenti nella conferma della prenotazione. Gli animali sono ammessi a pagamento; le tariffe sono indicate nella relativa sezione.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
- Navetta per l'aeroporto: 319 USD per veicolo (andata e ritorno, massimo 4 persone)
- Supplemento per animali domestici: 25 USD ad animale, a soggiorno
- Letto aggiuntivo: 45.0 USD a notte
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Ristorante
Camere non fumatori
Servizio in camera
Banco escursioni
Servizio di pulizia
Attività
Spiaggia privata
Giardino
Spiaggia - nelle vicinanze
Immersioni subacquee
Windsurf
Ciclismo
Pesca
Bicycle Tour Information
Mobili da esterno
Terrazza
Fitness Center (nearby)
Parcheggio
Parcheggio
Parcheggio gratuito
Parking Onsite
Internet
Wi-fi gratuito
Servizi
Banco escursioni
Servizio di pulizia
Cassetta di sicurezza
Noleggio biciclette
Deposito bagagli
Lavanderia self-service
Concierge Services
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Massaggi
Colazione in camera
Family room
Beach Sun Loungers