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Collection O Kaab Downtown Tulum

From

50 USD

a notte

Collection O Kaab Downtown Tulum - Image 1

Collection O Kaab Downtown Tulum - Camera

Collection O Kaab Downtown Tulum - Camera

Collection O Kaab Downtown Tulum - Reception

Collection O Kaab Downtown Tulum - Bagno

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From

50 USD

a notte

Informazioni su questa struttura

Scopri i molti servizi ricreativi a disposizione, tra cui una piscina all'aperto e un giardino da dove ammirare il paesaggio. Questo hotel dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e un parcheggio per biciclette.

Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Servizio in camera
Banco escursioni

Posizione

Calle Sol Ote. 147, Tulum Centro, Col Huracanes, Quintana Roo, Tulum, Mexico, Centro Città di Tulum, Tulum, Tulum, Quintana Roo, Messico

Parco Dos Aguas (0.4 miglia)

Hospital de Tulum (0.8 miglia)

Centro di Stile di Vita Hunab (0.9 miglia)

Parco del Giaguaro (1 miglia)

Cenote Calavera (1.5 miglia)

Parco Nazionale di Tulum (1.7 miglia)

Altre informazioni sulla posizione

Opzioni camera

17

Camera familiare

Dettagli della camera

2 Letti Matrimoniali Grandi

e

2 Letti Singoli

Posti letto: 6

280 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

9

Doppia Standard, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Extra Large

Posti letto: 2

129 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

18

Camera (Standard Two Beds)

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

194 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

20

Suite Standard

Dettagli della camera

1 Letto Matrimoniale Extra Large

e

1 Letto Matrimoniale Grande

Posti letto: 4

172 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

15

Suite Junior

Dettagli della camera

1 Letto Matrimoniale Extra Large

Posti letto: 2

194 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

Recensioni degli ospiti su Collection O Kaab Downtown Tulum

8.2

Molto buono

Sulla base di 464 recensioni verificate

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Al Kaab Tulum, i viaggiatori lodano spesso la cordialità e l'utilità del personale, le camere spaziose con aria condizionata e la piacevole piscina, oltre a una posizione comoda in città, vicino a ristoranti e mezzi di trasporto, il che lo rende una buona opzione per soggiorni brevi o visite ripetute.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

Al Kaab Tulum, i viaggiatori lodano spesso la cordialità e l'utilità del personale, le camere spaziose con aria condizionata e la piacevole piscina, oltre a una posizione comoda in città, vicino a ristoranti e mezzi di trasporto, il che lo rende una buona opzione per soggiorni brevi o visite ripetute.

Tra gli aspetti negativi ricorrenti ci sono una connessione Wi-Fi in camera debole o inesistente (e TV che funzionano solo con lo streaming), rumore proveniente da un bar, una scuola o un cantiere vicino e un servizio di pulizia incostante, soprattutto per quanto riguarda la disponibilità degli asciugamani e la presenza occasionale di biancheria macchiata. Alcuni ospiti segnalano anche carenze nella manutenzione, come interruzioni dell'acqua, problemi idraulici e frustrazioni per la colazione o il ristorante, tra cui opzioni limitate, ritardi e pagamento esclusivo in contanti. Ideale per soggiorni pratici in cui si accettano piccoli compromessi.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

La piscina è generalmente piacevole e offre numerosi lettini; sono disponibili un bar e un ristorante in loco. Alcune segnalazioni menzionano occasionali interruzioni di corrente e, più raramente, problemi di pulizia della piscina.

Recensioni degli ospiti correlate

10

JACQUES

22 gen 2024

·

Soggiorno di 4 notti

4 nuits à Tulum. Choix judicieux pour l'emplacement proche du centre, des restaurants et des collectivo pour aller aux plages et aux ruines de Tulum. Excellent qualité prix. Piscine agréable avec bar ouvert du matin jusqu'en fin de soirée. Personnel très sympathique et très prévenant. Lieu à recommander.

4 nuits à Tulum. Choix judicieux pour l'emplacement proche du centre, des restaurants et des collectivo pour aller aux plages et aux ruines de Tulum. Excellent qualité prix. Piscine agréable avec bar ouvert du matin jusqu'en fin de soirée. Personnel très sympathique et très prévenant. Lieu à recommander.

10

Velia

11 dic 2025

·

Soggiorno di 5 notti

Es un lugar súper bonito, a demás siempre estuvo limpio, la habitación impecable, el personal sumamente amable, la alberca limpia y muy grande, hay una gatita que le da el toque de hogar. La ubicación súper buena, la verdad tuvimos una maravillosa estancia, sin duda alguna volveremos !!

Es un lugar súper bonito, a demás siempre estuvo limpio, la habitación impecable, el personal sumamente amable, la alberca limpia y muy grande, hay una gatita que le da el toque de hogar. La ubicación súper buena, la verdad tuvimos una maravillosa estancia, sin duda alguna volveremos !!

10

David

22 giu 2022

·

Soggiorno di 2 notti

Beautiful hotel. Great service, great pool, and good size rooms. Staff was excellent. Clean and modern. The king size bed was a dream! Definitely recommend!

Beautiful hotel. Great service, great pool, and good size rooms. Staff was excellent. Clean and modern. The king size bed was a dream! Definitely recommend!

6

mathilde

16 mag 2024

·

Soggiorno di 1 notte

On pensait avoir un patio comme sur les photos de notre chambre choisie exprès en supérieure... Le reste est ok Bonne piscine avec des transats en nombre suffisant Le restaurant permet de grignoter ou de boire un jus de fruits au bord de la piscine

On pensait avoir un patio comme sur les photos de notre chambre choisie exprès en supérieure... Le reste est ok Bonne piscine avec des transats en nombre suffisant Le restaurant permet de grignoter ou de boire un jus de fruits au bord de la piscine

8

Vianey

19 ago 2023

·

Soggiorno di 1 notte

No me gustó que se fue la luz 2 veces en mi estadía ahi.

No me gustó que se fue la luz 2 veces en mi estadía ahi.

10

Caesar

26 set 2022

·

Soggiorno di 4 notti

Very clean beautiful hotel with swimming pool.

Very clean beautiful hotel with swimming pool.

10

Javier

20 gen 2025

·

Soggiorno di 1 notte

Buen hotel en zona céntrica. La alberca agradable y la habitación de buen tamaño. Solo fue para una noche y descansamos bien. Cercano al hotel hay muchos lugares para comer o cenar así como tiendas y farmacias.

Buen hotel en zona céntrica. La alberca agradable y la habitación de buen tamaño. Solo fue para una noche y descansamos bien. Cercano al hotel hay muchos lugares para comer o cenar así como tiendas y farmacias.

2

Gloria

22 set 2025

·

Soggiorno di 1 notte

Mal servicio, piscina en deplorable condicion, no fue posible hacer uso de ella por nulo mantenimiento. Pasillos sucios y oscuros por falta de luz. Ni una botella de agua en la habitación. No volveriamos a este lugar.

Mal servicio, piscina en deplorable condicion, no fue posible hacer uso de ella por nulo mantenimiento. Pasillos sucios y oscuros por falta de luz. Ni una botella de agua en la habitación. No volveriamos a este lugar.

10

Juan

28 gen 2025

·

Soggiorno di 3 notti

Great Location to Tulum. A lot of dining, drinking, and shopping nearby. Nice pool as well to take a dip and lounge around with some drinks.

Great Location to Tulum. A lot of dining, drinking, and shopping nearby. Nice pool as well to take a dip and lounge around with some drinks.

10

Lyndsay

21 apr 2025

·

Soggiorno di 4 notti

This is our second stay at Kaab and we love it. Big rooms, mini fridge, air conditioning, the pool is a nice size and lots of chairs and umbrella’s. Second floor has a nice shaded seating area. The staff are lovely, super friendly and accommodating. There is an on site restaurant but this location is the best in Tulum. Right across from a bike rental spot, around the corner from taxi stand, 7 eleven, many many restaurants and bars, and a few blocks from the Collectivo stop to take you to Playa Del Carmen, Akumal etc. we love this location! My only complaint which isn’t their fault is that the beds are too hard for me. They are definitely a hard mattress, so be aware of that if you prefer soft.

This is our second stay at Kaab and we love it. Big rooms, mini fridge, air conditioning, the pool is a nice size and lots of chairs and umbrella’s. Second floor has a nice shaded seating area. The staff are lovely, super friendly and accommodating. There is an on site restaurant but this location is the best in Tulum. Right across from a bike rental spot, around the corner from taxi stand, 7 eleven, many many restaurants and bars, and a few blocks from the Collectivo stop to take you to Playa Del Carmen, Akumal etc. we love this location! My only complaint which isn’t their fault is that the beds are too hard for me. They are definitely a hard mattress, so be aware of that if you prefer soft.

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Pulizia

Il feedback sulla pulizia è contrastante: molti hanno trovato le camere e le aree comuni molto pulite, ma i reclami ricorrenti riguardano asciugamani macchiati o insufficienti, pavimenti o biancheria sporca in alcune occasioni e un servizio di pulizia incostante.

Recensioni degli ospiti correlate

10

Tim

3 apr 2023

·

Soggiorno di 1 notte

Clean, good location, great price.

Clean, good location, great price.

6

LAURA JULISSA

9 gen 2023

·

The location is perfect and the staff was friendly. The hotel itself was kept pretty clean. For some reason and I have no clue how but there were tons of mosquitoes in our room at ALLTIMES. There were mosquito corpses from previous tenants that were never cleaned so obviously this is an issue at this hotel. I stuffed a towel under the door and kept the windows shut at all times and there were still tons of them in the room. I had read reviews about the towel situation in this hotel and it is 100 percent true. You better keep your towel clean because you will not get fresh towels AT ALL throughout your stay regardless of how long you stay. We asked over and over and finally the day before we left we received a fresh towel each and they were old and stained so not sure if it was even a clean towel. I wouldn't stay here again because of the mosquito and towel situation but the staff was friendly.

The location is perfect and the staff was friendly. The hotel itself was kept pretty clean. For some reason and I have no clue how but there were tons of mosquitoes in our room at ALLTIMES. There were mosquito corpses from previous tenants that were never cleaned so obviously this is an issue at this hotel. I stuffed a towel under the door and kept the windows shut at all times and there were still tons of them in the room. I had read reviews about the towel situation in this hotel and it is 100 percent true. You better keep your towel clean because you will not get fresh towels AT ALL throughout your stay regardless of how long you stay. We asked over and over and finally the day before we left we received a fresh towel each and they were old and stained so not sure if it was even a clean towel. I wouldn't stay here again because of the mosquito and towel situation but the staff was friendly.

8

Gregorio

14 ago 2022

·

Soggiorno di 5 notti

The customer service here at Kaab is excellent, front desk receptionist were very friendly. Marco who you can find in the restaurant area was also very friendly. When we arrived we were given a room with king size bed & sleeper. We requested and PAID for two queen beds. 2) the room we were given was AWFUL, it smelled like urine and the sheets were dirty. We were upgraded to a suite at no charge. The suite was spacious but again the housekeeping is terrible. The “clean” bath towels in the bathroom were stained. Pool area was also a little dirty when we arrived around 3pm on a Monday.

The customer service here at Kaab is excellent, front desk receptionist were very friendly. Marco who you can find in the restaurant area was also very friendly. When we arrived we were given a room with king size bed & sleeper. We requested and PAID for two queen beds. 2) the room we were given was AWFUL, it smelled like urine and the sheets were dirty. We were upgraded to a suite at no charge. The suite was spacious but again the housekeeping is terrible. The “clean” bath towels in the bathroom were stained. Pool area was also a little dirty when we arrived around 3pm on a Monday.

10

Velia

11 dic 2025

·

Soggiorno di 5 notti

Es un lugar súper bonito, a demás siempre estuvo limpio, la habitación impecable, el personal sumamente amable, la alberca limpia y muy grande, hay una gatita que le da el toque de hogar. La ubicación súper buena, la verdad tuvimos una maravillosa estancia, sin duda alguna volveremos !!

Es un lugar súper bonito, a demás siempre estuvo limpio, la habitación impecable, el personal sumamente amable, la alberca limpia y muy grande, hay una gatita que le da el toque de hogar. La ubicación súper buena, la verdad tuvimos una maravillosa estancia, sin duda alguna volveremos !!

10

Caesar

26 set 2022

·

Soggiorno di 4 notti

Very clean beautiful hotel with swimming pool.

Very clean beautiful hotel with swimming pool.

10

Andrea

14 gen 2025

·

Soggiorno di 2 notti

todo muy limpio y en orden, regresamos pronto

todo muy limpio y en orden, regresamos pronto

10

Joaquín

3 set 2025

·

Soggiorno di 1 notte

Muy limpio y excelente ubicación. En un lugar donde hace mucho calor se agradece tener frigobar en la habitación.

Muy limpio y excelente ubicación. En un lugar donde hace mucho calor se agradece tener frigobar en la habitación.

10

Miguel

23 mag 2023

·

Soggiorno di 1 notte

Cumple lo que promete. Un cálido recibimiento en recepción, los cuartos de buen tamaño y limpios. No use la alberca porque iba por trabajo pero también se veía en buen estado. Si regreso!

Cumple lo que promete. Un cálido recibimiento en recepción, los cuartos de buen tamaño y limpios. No use la alberca porque iba por trabajo pero también se veía en buen estado. Si regreso!

10

Silvia camila

16 mag 2023

·

Soggiorno di 1 notte

Me gusto que estaba muy limpio y amplio las habitaciones

Me gusto que estaba muy limpio y amplio las habitaciones

6

Korynth

6 ago 2024

·

Soggiorno di 1 notte

If we had paid what the front desk quotes us, I would've been upset. Sheets had stains, floors weren't clean, but ac works great and location was convenient

If we had paid what the front desk quotes us, I would've been upset. Sheets had stains, floors weren't clean, but ac works great and location was convenient

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Camere

Le camere sono costantemente ampie e confortevoli, con un'aria condizionata efficiente e alcune con mini-frigo; molti ospiti notano materassi rigidi. Tra i lati negativi ci sono una connessione Wi-Fi in camera debole o assente (TV che funzionano solo con lo streaming), un isolamento acustico limitato e rumore proveniente dall'esterno, nonché occasionali problemi di manutenzione (acqua calda, idraulica, porte rotte).

Recensioni degli ospiti correlate

6

Jenna

23 gen 2025

·

Soggiorno di 2 notti

Overall a decent budget stay. We weren’t looking for anything special as planned to be out and about the 2 days we stayed. Pros: AC worked well, beds were comfortable, room was clean and big, reception was super helpful with info Cons: shower sprayed all over the place, no hot water (apparently this was getting fixed?), had to fiddle with toilet to get it to fill and flush, rooms are not insulated well

Overall a decent budget stay. We weren’t looking for anything special as planned to be out and about the 2 days we stayed. Pros: AC worked well, beds were comfortable, room was clean and big, reception was super helpful with info Cons: shower sprayed all over the place, no hot water (apparently this was getting fixed?), had to fiddle with toilet to get it to fill and flush, rooms are not insulated well

6

JULIETA

29 gen 2024

·

Soggiorno di 4 notti

La habitación muy amplia y confortable. La cama muy buena. No llega internet en la habitación, con lo cual no se puede utilizar la tv y tampoco el wifi en ningun dispositivo. Una contra también es el ruido externo de la calle pero por sobre todo del restaurant de abajo del hotel que a la noche el volumen de la música es muy alto. También por la mañana muy temprano, 7 AM se escucha ruido del restaurant y es molesto. El personal del hotel es muy amable y servicial.

La habitación muy amplia y confortable. La cama muy buena. No llega internet en la habitación, con lo cual no se puede utilizar la tv y tampoco el wifi en ningun dispositivo. Una contra también es el ruido externo de la calle pero por sobre todo del restaurant de abajo del hotel que a la noche el volumen de la música es muy alto. También por la mañana muy temprano, 7 AM se escucha ruido del restaurant y es molesto. El personal del hotel es muy amable y servicial.

6

Milena

5 gen 2023

·

Soggiorno di 19.359 notti

The property is nice and location is good, however the bathroom door was broken and wouldn’t close. The main issue we had is that there is no wifi in the room, it only works in communal areas. This also meant that the TV did not work, as it was Netflix/YouTube only. We let reception know and twice they said they’ll send someone but they never did. I suspect this is a known issue and not something that they feel needs to be resolved.

The property is nice and location is good, however the bathroom door was broken and wouldn’t close. The main issue we had is that there is no wifi in the room, it only works in communal areas. This also meant that the TV did not work, as it was Netflix/YouTube only. We let reception know and twice they said they’ll send someone but they never did. I suspect this is a known issue and not something that they feel needs to be resolved.

8

David

12 gen 2023

·

Soggiorno di 1 notte

It would be nice if there were some chairs in the rooms but everything else was fine.

It would be nice if there were some chairs in the rooms but everything else was fine.

10

Brianna

26 feb 2024

·

Soggiorno di 2 notti

Nice hotel with a chill vibe. Staff was friendly, beds were comfortable, good ac, big rooms. Wifi was not very strong on the second floor.

Nice hotel with a chill vibe. Staff was friendly, beds were comfortable, good ac, big rooms. Wifi was not very strong on the second floor.

8

Adedoyin

26 giu 2023

·

Soggiorno di 3 notti

Loved everything about my stay except for the dirty mirror in the bathroom. Staff were very friendly & the beds were super comfy.

Loved everything about my stay except for the dirty mirror in the bathroom. Staff were very friendly & the beds were super comfy.

8

Scott

11 feb 2022

·

Soggiorno di 2 notti

Kaab Hotel is very good. It's clean and staff is very accommodating (Isaias and Gaston). The internet was absolutely awful. Almost never worked in the room The TV has NO Cable, so you get to watch Netflix but No Cable makes it useless. The STAFF did it's very best but INTERNET was something they couldn't help GUESTS with.

Kaab Hotel is very good. It's clean and staff is very accommodating (Isaias and Gaston). The internet was absolutely awful. Almost never worked in the room The TV has NO Cable, so you get to watch Netflix but No Cable makes it useless. The STAFF did it's very best but INTERNET was something they couldn't help GUESTS with.

10

Zbigniew

28 feb 2023

·

Soggiorno di 1 notte

Nie jest to hotel nad samym morzem , ale dobrze położony w centrum Tulum . Ogromne pokoje z tarasem . Jak nie jest śniadanie w cenie to nie warto . Dużo opcji gastronomicznych w pobliżu

Nie jest to hotel nad samym morzem , ale dobrze położony w centrum Tulum . Ogromne pokoje z tarasem . Jak nie jest śniadanie w cenie to nie warto . Dużo opcji gastronomicznych w pobliżu

10

Beatriz Itzel

5 ago 2024

·

Soggiorno di 1 notte

The amenities and space in the room

The amenities and space in the room

10

Lyndsay

21 apr 2025

·

Soggiorno di 4 notti

This is our second stay at Kaab and we love it. Big rooms, mini fridge, air conditioning, the pool is a nice size and lots of chairs and umbrella’s. Second floor has a nice shaded seating area. The staff are lovely, super friendly and accommodating. There is an on site restaurant but this location is the best in Tulum. Right across from a bike rental spot, around the corner from taxi stand, 7 eleven, many many restaurants and bars, and a few blocks from the Collectivo stop to take you to Playa Del Carmen, Akumal etc. we love this location! My only complaint which isn’t their fault is that the beds are too hard for me. They are definitely a hard mattress, so be aware of that if you prefer soft.

This is our second stay at Kaab and we love it. Big rooms, mini fridge, air conditioning, the pool is a nice size and lots of chairs and umbrella’s. Second floor has a nice shaded seating area. The staff are lovely, super friendly and accommodating. There is an on site restaurant but this location is the best in Tulum. Right across from a bike rental spot, around the corner from taxi stand, 7 eleven, many many restaurants and bars, and a few blocks from the Collectivo stop to take you to Playa Del Carmen, Akumal etc. we love this location! My only complaint which isn’t their fault is that the beds are too hard for me. They are definitely a hard mattress, so be aware of that if you prefer soft.

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Servizio

Il servizio è ampiamente elogiato per la sua cordialità e disponibilità, con un personale che offre utili consigli locali e risolve i problemi di molti ospiti. Tuttavia, alcuni segnalano risposte lente, problemi con il check-in o la prenotazione, cartelli "Non disturbare" ignorati e ritardi nella fornitura degli asciugamani.

Recensioni degli ospiti correlate

8

cristiano

12 mar 2025

·

Soggiorno di 3 notti

Boa localização, porém por estar ao lado de uma escola tem barulho. O atendimento foi execelente e destaco os Senhores Rene e Alexis da recepção que estão sempre prontos para ajudar.

Boa localização, porém por estar ao lado de uma escola tem barulho. O atendimento foi execelente e destaco os Senhores Rene e Alexis da recepção que estão sempre prontos para ajudar.

10

David

22 giu 2022

·

Soggiorno di 2 notti

Beautiful hotel. Great service, great pool, and good size rooms. Staff was excellent. Clean and modern. The king size bed was a dream! Definitely recommend!

Beautiful hotel. Great service, great pool, and good size rooms. Staff was excellent. Clean and modern. The king size bed was a dream! Definitely recommend!

8

Bertrand

7 gen 2025

·

Soggiorno di 3 notti

L'Hôtel est bien situé , proche du centre de Tulum. Cependant un bar , attenant à l'Hôtel, passe de la musique très forte de 9 h 00 à 22 h 00. Les chambres n'étaient pas prêtes à notre arrivée ( 17 h 00) Pas de serviettes de toilettes disponibles avant le lendemain. Le petit déjeuner est compris dans le prix : attention le "fameux" bar ,ou ils sont servis, ne propose pas systématiquement la carte adéquate, mais la carte Public des petits-déjeuners : impossible de se faire rembourser par l'Hôtel !! Hôtel à éviter

L'Hôtel est bien situé , proche du centre de Tulum. Cependant un bar , attenant à l'Hôtel, passe de la musique très forte de 9 h 00 à 22 h 00. Les chambres n'étaient pas prêtes à notre arrivée ( 17 h 00) Pas de serviettes de toilettes disponibles avant le lendemain. Le petit déjeuner est compris dans le prix : attention le "fameux" bar ,ou ils sont servis, ne propose pas systématiquement la carte adéquate, mais la carte Public des petits-déjeuners : impossible de se faire rembourser par l'Hôtel !! Hôtel à éviter

10

Andrew Jeffrey

20 mar 2025

·

Soggiorno di 7 notti

Amazing! Hotel staff was super helpful in recommending places to go/see.

Amazing! Hotel staff was super helpful in recommending places to go/see.

2

Taylor

12 feb 2023

·

Soggiorno di 3 notti

Save your money and time and stay else where! We got to the hotel our reservation had been cancel as a no show cause I contacted hotels.com to let them know that I was going to check in the next day... but they couldn't get a hold of the hotel! I tried calling 7 times too and they didn't answer! They emailed me asking what day I was going to check in... I replied tue email 3 times and no reply! When my gf and I got to the hotel we find out the reservation was as marked as a no show and they took our 4 nights money and kept! So I started calling hotels.com for. The next 2 hours they kept hanging up on me not resolving the problem! Pretending to call the front desk but the front desk phone never did ring... after 2:30 we got tired and had to book another room and pay again! So paid twice!! When we got to the room we found out that WAS NO WATER at all!!! NO TOWELLS! AC WASNT GETTING COLD! I had to rinse in the pool cause I had a long flight... then the next day we get up and still no water so we went down stairs and tha was water in the public bathroom so they only turned off our room water! The manager pretending like she didn't know we didnt have water while the whole hotel had water pics bellow

Save your money and time and stay else where! We got to the hotel our reservation had been cancel as a no show cause I contacted hotels.com to let them know that I was going to check in the next day... but they couldn't get a hold of the hotel! I tried calling 7 times too and they didn't answer! They emailed me asking what day I was going to check in... I replied tue email 3 times and no reply! When my gf and I got to the hotel we find out the reservation was as marked as a no show and they took our 4 nights money and kept! So I started calling hotels.com for. The next 2 hours they kept hanging up on me not resolving the problem! Pretending to call the front desk but the front desk phone never did ring... after 2:30 we got tired and had to book another room and pay again! So paid twice!! When we got to the room we found out that WAS NO WATER at all!!! NO TOWELLS! AC WASNT GETTING COLD! I had to rinse in the pool cause I had a long flight... then the next day we get up and still no water so we went down stairs and tha was water in the public bathroom so they only turned off our room water! The manager pretending like she didn't know we didnt have water while the whole hotel had water pics bellow

10

Broden

18 gen 2023

·

Soggiorno di 4 notti

On day 3 of 4 they ignored the Do Not Disturb sign to wake me up early morning requesting me to switch rooms. I declined,

On day 3 of 4 they ignored the Do Not Disturb sign to wake me up early morning requesting me to switch rooms. I declined,

2

Ali

18 gen 2023

·

Soggiorno di 19.374 notti

They were super slow. Everything was really bad. The only good thing about the hotel: the staff were "trying" to make things better.

They were super slow. Everything was really bad. The only good thing about the hotel: the staff were "trying" to make things better.

10

Marylene

1 dic 2024

·

Soggiorno di 3 notti

Tres bel hotel, le propriétaire de l'etablissement nous a conseillé pour toute sorte d'activités. Nous avons adoré notre séjour.

Tres bel hotel, le propriétaire de l'etablissement nous a conseillé pour toute sorte d'activités. Nous avons adoré notre séjour.

10

Sergio

18 mar 2025

·

Soggiorno di 5 notti

El mejor servicio que recibimos en todo nuestro viaje por México, un servicio de un hotel 5 estrellas, en especial la atención brindada por Alexis muy amable y atento siempre buscando la manera de apoyarnos con dudas sobre la ciudad, las habitaciones excelentes todo muy bonito y la ubicación es perfecta alejada de ruido y gente pero siempre seguro con supermercado cerca y restaurante

El mejor servicio que recibimos en todo nuestro viaje por México, un servicio de un hotel 5 estrellas, en especial la atención brindada por Alexis muy amable y atento siempre buscando la manera de apoyarnos con dudas sobre la ciudad, las habitaciones excelentes todo muy bonito y la ubicación es perfecta alejada de ruido y gente pero siempre seguro con supermercado cerca y restaurante

10

Lyndsay

21 apr 2025

·

Soggiorno di 4 notti

This is our second stay at Kaab and we love it. Big rooms, mini fridge, air conditioning, the pool is a nice size and lots of chairs and umbrella’s. Second floor has a nice shaded seating area. The staff are lovely, super friendly and accommodating. There is an on site restaurant but this location is the best in Tulum. Right across from a bike rental spot, around the corner from taxi stand, 7 eleven, many many restaurants and bars, and a few blocks from the Collectivo stop to take you to Playa Del Carmen, Akumal etc. we love this location! My only complaint which isn’t their fault is that the beds are too hard for me. They are definitely a hard mattress, so be aware of that if you prefer soft.

This is our second stay at Kaab and we love it. Big rooms, mini fridge, air conditioning, the pool is a nice size and lots of chairs and umbrella’s. Second floor has a nice shaded seating area. The staff are lovely, super friendly and accommodating. There is an on site restaurant but this location is the best in Tulum. Right across from a bike rental spot, around the corner from taxi stand, 7 eleven, many many restaurants and bars, and a few blocks from the Collectivo stop to take you to Playa Del Carmen, Akumal etc. we love this location! My only complaint which isn’t their fault is that the beds are too hard for me. They are definitely a hard mattress, so be aware of that if you prefer soft.

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Posizione

Base centrale e comoda, vicino a ristoranti, negozi e mezzi di trasporto (collectivos, taxi, noleggio biciclette), anche se non si trova sulla spiaggia. Diversi ospiti menzionano rumore diurno o serale proveniente da un bar, una scuola, una strada o un cantiere nelle vicinanze.

Recensioni degli ospiti correlate

10

JACQUES

22 gen 2024

·

Soggiorno di 4 notti

4 nuits à Tulum. Choix judicieux pour l'emplacement proche du centre, des restaurants et des collectivo pour aller aux plages et aux ruines de Tulum. Excellent qualité prix. Piscine agréable avec bar ouvert du matin jusqu'en fin de soirée. Personnel très sympathique et très prévenant. Lieu à recommander.

4 nuits à Tulum. Choix judicieux pour l'emplacement proche du centre, des restaurants et des collectivo pour aller aux plages et aux ruines de Tulum. Excellent qualité prix. Piscine agréable avec bar ouvert du matin jusqu'en fin de soirée. Personnel très sympathique et très prévenant. Lieu à recommander.

8

cristiano

12 mar 2025

·

Soggiorno di 3 notti

Boa localização, porém por estar ao lado de uma escola tem barulho. O atendimento foi execelente e destaco os Senhores Rene e Alexis da recepção que estão sempre prontos para ajudar.

Boa localização, porém por estar ao lado de uma escola tem barulho. O atendimento foi execelente e destaco os Senhores Rene e Alexis da recepção que estão sempre prontos para ajudar.

10

Anika

17 ott 2023

·

Soggiorno di 3 notti

We enjoyed our stay at the this hotel. It is a lovely property and felt very safe. Its an extremely convenient location to access food places, vendors and nightlife at a great price.

We enjoyed our stay at the this hotel. It is a lovely property and felt very safe. Its an extremely convenient location to access food places, vendors and nightlife at a great price.

10

Cynthia

4 set 2023

·

Soggiorno di 3 notti

Clara the receptionist is the sweetest friendly and helpful! Quite property, clean and love all the plants. Front desk Booked our scooters $40 for 24hrs, gave us recommendations for near by food! Location is 10-15min away from beach & taxis are approx $40-$60 each way.

Clara the receptionist is the sweetest friendly and helpful! Quite property, clean and love all the plants. Front desk Booked our scooters $40 for 24hrs, gave us recommendations for near by food! Location is 10-15min away from beach & taxis are approx $40-$60 each way.

8

Bertrand

7 gen 2025

·

Soggiorno di 3 notti

L'Hôtel est bien situé , proche du centre de Tulum. Cependant un bar , attenant à l'Hôtel, passe de la musique très forte de 9 h 00 à 22 h 00. Les chambres n'étaient pas prêtes à notre arrivée ( 17 h 00) Pas de serviettes de toilettes disponibles avant le lendemain. Le petit déjeuner est compris dans le prix : attention le "fameux" bar ,ou ils sont servis, ne propose pas systématiquement la carte adéquate, mais la carte Public des petits-déjeuners : impossible de se faire rembourser par l'Hôtel !! Hôtel à éviter

L'Hôtel est bien situé , proche du centre de Tulum. Cependant un bar , attenant à l'Hôtel, passe de la musique très forte de 9 h 00 à 22 h 00. Les chambres n'étaient pas prêtes à notre arrivée ( 17 h 00) Pas de serviettes de toilettes disponibles avant le lendemain. Le petit déjeuner est compris dans le prix : attention le "fameux" bar ,ou ils sont servis, ne propose pas systématiquement la carte adéquate, mais la carte Public des petits-déjeuners : impossible de se faire rembourser par l'Hôtel !! Hôtel à éviter

10

Bonnie

24 nov 2024

·

Soggiorno di 1 notte

Great hotel and good location

Great hotel and good location

10

Javier

20 gen 2025

·

Soggiorno di 1 notte

Buen hotel en zona céntrica. La alberca agradable y la habitación de buen tamaño. Solo fue para una noche y descansamos bien. Cercano al hotel hay muchos lugares para comer o cenar así como tiendas y farmacias.

Buen hotel en zona céntrica. La alberca agradable y la habitación de buen tamaño. Solo fue para una noche y descansamos bien. Cercano al hotel hay muchos lugares para comer o cenar así como tiendas y farmacias.

10

Sabrina

11 dic 2022

·

Soggiorno di 1 notte

L’emplacement de l’hôtel est extraordinaire. Propre et très agréable d’y séjourner.

L’emplacement de l’hôtel est extraordinaire. Propre et très agréable d’y séjourner.

10

Juan

28 gen 2025

·

Soggiorno di 3 notti

Great Location to Tulum. A lot of dining, drinking, and shopping nearby. Nice pool as well to take a dip and lounge around with some drinks.

Great Location to Tulum. A lot of dining, drinking, and shopping nearby. Nice pool as well to take a dip and lounge around with some drinks.

10

Lyndsay

21 apr 2025

·

Soggiorno di 4 notti

This is our second stay at Kaab and we love it. Big rooms, mini fridge, air conditioning, the pool is a nice size and lots of chairs and umbrella’s. Second floor has a nice shaded seating area. The staff are lovely, super friendly and accommodating. There is an on site restaurant but this location is the best in Tulum. Right across from a bike rental spot, around the corner from taxi stand, 7 eleven, many many restaurants and bars, and a few blocks from the Collectivo stop to take you to Playa Del Carmen, Akumal etc. we love this location! My only complaint which isn’t their fault is that the beds are too hard for me. They are definitely a hard mattress, so be aware of that if you prefer soft.

This is our second stay at Kaab and we love it. Big rooms, mini fridge, air conditioning, the pool is a nice size and lots of chairs and umbrella’s. Second floor has a nice shaded seating area. The staff are lovely, super friendly and accommodating. There is an on site restaurant but this location is the best in Tulum. Right across from a bike rental spot, around the corner from taxi stand, 7 eleven, many many restaurants and bars, and a few blocks from the Collectivo stop to take you to Playa Del Carmen, Akumal etc. we love this location! My only complaint which isn’t their fault is that the beds are too hard for me. They are definitely a hard mattress, so be aware of that if you prefer soft.

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Ristorazione

Il ristorante e il bar in loco sono comodi, con alcuni ospiti che apprezzano le colazioni e i drink a bordo piscina. I reclami ripetuti riguardano una colazione basilare o scadente, ritardi, confusione su cosa è incluso e pagamento esclusivo in contanti al ristorante.

Recensioni degli ospiti correlate

10

JACQUES

22 gen 2024

·

Soggiorno di 4 notti

4 nuits à Tulum. Choix judicieux pour l'emplacement proche du centre, des restaurants et des collectivo pour aller aux plages et aux ruines de Tulum. Excellent qualité prix. Piscine agréable avec bar ouvert du matin jusqu'en fin de soirée. Personnel très sympathique et très prévenant. Lieu à recommander.

4 nuits à Tulum. Choix judicieux pour l'emplacement proche du centre, des restaurants et des collectivo pour aller aux plages et aux ruines de Tulum. Excellent qualité prix. Piscine agréable avec bar ouvert du matin jusqu'en fin de soirée. Personnel très sympathique et très prévenant. Lieu à recommander.

4

David

27 dic 2022

·

Soggiorno di 5 notti

Unfortunately, it all started with the drain not working and there were no other rooms to change to. After much argumentation, we got a congratulatory lunch as compensation. Then it turned out that we got bed lice, which they didn't want to admit it was. Breakfast consisted of fruit, scrambled eggs and American pancakes. If you were there at 8am it was hot, then everything just cooled down. In the end, they became really unpleasant when we wanted tea for breakfast, only coffee was included, so we would have to pay extra for the tea. A sad experience over al.

Unfortunately, it all started with the drain not working and there were no other rooms to change to. After much argumentation, we got a congratulatory lunch as compensation. Then it turned out that we got bed lice, which they didn't want to admit it was. Breakfast consisted of fruit, scrambled eggs and American pancakes. If you were there at 8am it was hot, then everything just cooled down. In the end, they became really unpleasant when we wanted tea for breakfast, only coffee was included, so we would have to pay extra for the tea. A sad experience over al.

10

Daniel

9 gen 2024

·

Soggiorno di 1 notte

We were just passing through Tulum so we only stayed for one night, but we very much enjoyed the hotel, and ate in the attached restaurant which was very good. Friendly and helpful staff at both the hotel and restaurant.

We were just passing through Tulum so we only stayed for one night, but we very much enjoyed the hotel, and ate in the attached restaurant which was very good. Friendly and helpful staff at both the hotel and restaurant.

4

Hagar

8 ott 2022

·

Soggiorno di 1 notte

The place is amazing but stuff wasn’t very nice and gave us a feeling we are not welcomed. Breakfast was told it would be at 8 but it only came out at 8:50 and delayed our schedule

The place is amazing but stuff wasn’t very nice and gave us a feeling we are not welcomed. Breakfast was told it would be at 8 but it only came out at 8:50 and delayed our schedule

8

Bertrand

7 gen 2025

·

Soggiorno di 3 notti

L'Hôtel est bien situé , proche du centre de Tulum. Cependant un bar , attenant à l'Hôtel, passe de la musique très forte de 9 h 00 à 22 h 00. Les chambres n'étaient pas prêtes à notre arrivée ( 17 h 00) Pas de serviettes de toilettes disponibles avant le lendemain. Le petit déjeuner est compris dans le prix : attention le "fameux" bar ,ou ils sont servis, ne propose pas systématiquement la carte adéquate, mais la carte Public des petits-déjeuners : impossible de se faire rembourser par l'Hôtel !! Hôtel à éviter

L'Hôtel est bien situé , proche du centre de Tulum. Cependant un bar , attenant à l'Hôtel, passe de la musique très forte de 9 h 00 à 22 h 00. Les chambres n'étaient pas prêtes à notre arrivée ( 17 h 00) Pas de serviettes de toilettes disponibles avant le lendemain. Le petit déjeuner est compris dans le prix : attention le "fameux" bar ,ou ils sont servis, ne propose pas systématiquement la carte adéquate, mais la carte Public des petits-déjeuners : impossible de se faire rembourser par l'Hôtel !! Hôtel à éviter

6

mathilde

16 mag 2024

·

Soggiorno di 1 notte

On pensait avoir un patio comme sur les photos de notre chambre choisie exprès en supérieure... Le reste est ok Bonne piscine avec des transats en nombre suffisant Le restaurant permet de grignoter ou de boire un jus de fruits au bord de la piscine

On pensait avoir un patio comme sur les photos de notre chambre choisie exprès en supérieure... Le reste est ok Bonne piscine avec des transats en nombre suffisant Le restaurant permet de grignoter ou de boire un jus de fruits au bord de la piscine

8

Thérèse

27 feb 2022

·

Soggiorno di 3 notti

Bel hôtel, personnels accueillants. Un problème au niveau des paiements au restaurant car ils n'acceptent pas la carte bleu mais uniquement des paiements en cash.

Bel hôtel, personnels accueillants. Un problème au niveau des paiements au restaurant car ils n'acceptent pas la carte bleu mais uniquement des paiements en cash.

10

Khaled

6 mar 2023

·

Soggiorno di 1 notte

Hotel is very clean and room is very comfortable. Staff very friendly and good breakfast.

Hotel is very clean and room is very comfortable. Staff very friendly and good breakfast.

8

Suau

28 nov 2022

·

Soggiorno di 3 notti

Nous avons passé 3 nuits : chambre parfaite grande, jolie décoration et plusieurs produits de bains. Je ne conseil pas le petit déjeuner : café mauvais et thé payant en plus, pas de jus de fruits, ni de confiture (seul sirop d'érable), ni beurre. Piscine agréable.

Nous avons passé 3 nuits : chambre parfaite grande, jolie décoration et plusieurs produits de bains. Je ne conseil pas le petit déjeuner : café mauvais et thé payant en plus, pas de jus de fruits, ni de confiture (seul sirop d'érable), ni beurre. Piscine agréable.

10

Alberto

10 mar 2022

·

Soggiorno di 5 notti

Muy cómodo el hotel y la comida muy rica

Muy cómodo el hotel y la comida muy rica

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10

JORGE CARLOS PEREZ

30 gen 2025

·

Soggiorno di 1 notte

ECONOMICO

ECONOMICO

8

Sigrid

3 giorni fa

·

Soggiorno di 1 notte

Problème avec la piscine quand nous sommes venus.. un peu décevant car nous avions pris cet hôtel pour cela. Le petit déjeuner pas terrible. Mais chambre propre.

Problème avec la piscine quand nous sommes venus.. un peu décevant car nous avions pris cet hôtel pour cela. Le petit déjeuner pas terrible. Mais chambre propre.

6

Brunna Nicoly

6 giorni fa

·

Soggiorno di 5 notti

A acomodação era simples. Fechamos a acomodação porque informava que o café da manhã iniciava às 06:30 (inclusive mostrei o anúncio para os funcionários) mas ao chegar, fui informada que se iniciava as 08h… esse horário impactou diretamente na nossa programação de passeios. O menino da recepção até fez lanches com pão de forma para nós no primeiro dia e nos deu água, mas não tinha café… e também foi apenas para o primeiro dia. Nos dias que tomamos café, as opções eram escassas… apenas ovo mexido, granola e Danone. Para beber tinha café, leite e um suco no galão (que não sei do que era). Em complemento, a piscina estava suja quando chegamos, não arrumaram nosso quarto todos os dias e quando arrumaram, deixaram apenas 1 toalha. Nos disponibilizaram secador. Por fim, a localização é relativamente boa, mas a acomodação pode melhorar.

A acomodação era simples. Fechamos a acomodação porque informava que o café da manhã iniciava às 06:30 (inclusive mostrei o anúncio para os funcionários) mas ao chegar, fui informada que se iniciava as 08h… esse horário impactou diretamente na nossa programação de passeios. O menino da recepção até fez lanches com pão de forma para nós no primeiro dia e nos deu água, mas não tinha café… e também foi apenas para o primeiro dia. Nos dias que tomamos café, as opções eram escassas… apenas ovo mexido, granola e Danone. Para beber tinha café, leite e um suco no galão (que não sei do que era). Em complemento, a piscina estava suja quando chegamos, não arrumaram nosso quarto todos os dias e quando arrumaram, deixaram apenas 1 toalha. Nos disponibilizaram secador. Por fim, a localização é relativamente boa, mas a acomodação pode melhorar.

10

Matilde

18 set 2026

·

Soggiorno di 2 notti

Excelente servicio del personal de recepción y cafetería. Sin dudas regresaremos

Excelente servicio del personal de recepción y cafetería. Sin dudas regresaremos

8

JOSE MIGUEL

26 ago 2026

·

Soggiorno di 1 notte

Limpio y cómodo a buen costo

Limpio y cómodo a buen costo

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Check-in

Check-out

Dalle 15:00 alle 23:59

Prima delle 11:00

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Prezzi per le prossime date

novembre 2026

dom	lun	mar	mer	gio	ven	sab
1	2	3	4	5	6	7
8	9	10	11	12	13 $51	14 $67
15 $64	16 $57	17 $69	18 $57	19 $46	20 $55	21 $41
22 $51	23 $69	24 $56	25 $49	26 $59	27 $86	28 $54
29 $53	30 $35

dicembre 2026

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