Hilton Cancun, an All-Inclusive Resort
416 USD
a notte
Media per settembre
Prezzi per Hilton Cancun, an All-Inclusive Resort
Seleziona le date per controllare prezzi e disponibilità
416 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Hilton Cancun, an All-Inclusive Resort, il prezzo per notte è in media di 341 USD nel mese più economico (ottobre) e di 537 USD nel mese più caro (febbraio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 420 USD |
| febbraio | 537 USD |
| marzo | 495 USD |
| aprile | 468 USD |
| maggio | 392 USD |
| giugno | 396 USD |
| luglio | 395 USD |
| agosto | 360 USD |
| settembre | 416 USD |
| ottobre | 341 USD |
| novembre | 456 USD |
| dicembre | 455 USD |
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set · 416 USD
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Prezzo più alto: febbraio (circa 537 USD)
Prezzo più basso: ottobre (circa 341 USD)
Informazioni su questa struttura
Trascorri la giornata sulla spiaggia privata oppure rilassati in una delle 2 piscine all'aperto della struttura. Questa struttura propone, inoltre, il Wi-Fi gratuito, servizi di concierge e una sala giochi/videogiochi.
Servizi
Trascorri la giornata sulla spiaggia privata oppure rilassati in una delle 2 piscine all'aperto della struttura. Questa struttura propone, inoltre, il Wi-Fi gratuito, servizi di concierge e una sala giochi/videogiochi.
Servizi per le aziende
Potrai usufruire di un business center, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Il un parcheggio con servizio di ritiro e riconsegna auto gratuito è disponibile in loco.
Ristorazione
Un resort dispone di un ristorante e di un'ampia scelta di snack al bar/caffetteria. Potrai anche scegliere di restare nella tua stanza e richiedere il servizio in camera 24 ore su 24. Rilassati con un drink rinfrescante: troverai un bar/lounge, un bar sull'acqua e 2 bar a bordo piscina.
Camere
Nelle 714 camere con aria condizionata della struttura ti sentirai come a casa. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo. I bagni dispongono di asciugacapelli e accappatoi. I comfort includono cassaforte (adatta a contenere un laptop) e accessori per la preparazione di caffè/tè, mentre le pulizie sono eseguite tutti i giorni.
Posizione
Hilton Cancun, an All-Inclusive Resort, una struttura sull'oceano a Cancún, si trova a meno di un quarto d'ora di guida da El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc e da Parco Divertimenti a Tema Xoximilco. Questa struttura all-inclusive dista 10,7 km da Golf Club Moon Palace e 22,7 km da Spiaggia Playa Delfines.
Nelle vicinanze
Parco Nazionale Arrecife de Puerto Morelos(0.1 miglia)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.1 miglia)
Grand Outlet Riviera Maya(4.8 miglia)
Parco Divertimenti a Tema Xoximilco(5.3 miglia)
El Tinto Golf Course(5.7 miglia)
Golf Club Moon Palace(6.7 miglia)
Spiaggia Coral(10.1 miglia)
Riviera Cancun Golf Resort(11 miglia)
Jungle Spa(11.1 miglia)
Monumento Ruta de los Cenotes(11.1 miglia)
Giardino botanico Dr. Alfredo Barrera Marin(11.3 miglia)
Parroquia de Cristo Resucitado(11.4 miglia)
Santuario della Speranza e della Capsula del tempo(11.7 miglia)
Piazza cittadina di Puerto Morelos(12 miglia)
Chiesa Cattolica di San José(12 miglia)
Aeroporto Internazionale di Cancún (CUN)(9.5 miglia)
Aeroporto Internazionale di Cozumel (CZM)(50.5 miglia)
Ascensore
Business center
Parcheggio valet
Cassetta di sicurezza
Sale riunioni
Spiaggia privata
Posizione
Highway 307, Cancún, Quintana Roo, Messico
Parco Nazionale Arrecife de Puerto Morelos (0.1 miglia)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.1 miglia)
Grand Outlet Riviera Maya (4.8 miglia)
Parco Divertimenti a Tema Xoximilco (5.3 miglia)
El Tinto Golf Course (5.7 miglia)
Golf Club Moon Palace (6.7 miglia)
Opzioni camera
6
Suite, 1 letto king, fronte oceano
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
830 ft²
BalconeAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
6
Suite familiare, 2 camere da letto
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 6
860 ft²
Aria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
5
OCEAN VIEW ONE KING BED GUESTROOM
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
430 ft²
BalconeAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
6
Camera, camere comunicanti, vista oceano (1 King Or 2 Queens)
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Matrimoniali
Posti letto: 6
Aria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
6
Camera, 2 letti queen, fronte oceano (Swim-Up)
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 4
430 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)Piscina privata
6
Suite Presidenziale, 2 camere da letto
Dettagli della camera
1 Letto Matrimoniale Large
e 2 Letti Matrimoniali
Posti letto: 6
2100 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
7
Room, 1 King Bed (Swim Up Pool View)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
430 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)Piscina privata
7
HIGH FLOOR OCEAN VIEW TWO QUEEN BEDS GUESTROOM
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 4
430 ft²
Aria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
7
OCEAN VIEW TWO QUEEN BEDS GUESTROOM
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 4
430 ft²
BalconeAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
8
SUNSET VIEW TWO QUEEN BEDS GUESTROOM
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 4
430 ft²
BalconeAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
8
Suite, 1 letto king, vista oceano (Parlor)
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
1640 ft²
BalconeAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
5
ONE KING BED GUESTROOM MOBILITY ACCESSIBLE
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
430 ft²
BalconeAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
6
Suite, 2 letti queen
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 4
830 ft²
BalconeAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
7
Camera, camere comunicanti (Sunset View, 1 King Or 2 Queens)
Dettagli della camera
1 Letto Matrimoniale Large
2 Letti Matrimoniali
Posti letto: 6
430 ft²
Aria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
6
HIGH FLOOR OCEAN VIEW ONE KING BED GUESTROOM
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
430 ft²
Aria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
8
SUNSET VIEW ONE KING BED GUESTROOM
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
430 ft²
BalconeAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
7
Suite, 1 camera da letto, fronte oceano
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
830 ft²
BalconeAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
6
OCEAN FRONT CORNER ONE KING BED GUESTROOM
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
Aria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
6
OCEAN FRONT CORNER TWO QUEEN BEDS GUESTROOM
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 4
Aria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
5
Suite Deluxe, 1 letto king, vista oceano
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 3
860 ft²
BalconeAria condizionataWi-Fi (gratuito)Brandine o letti supplementari (gratuiti)
Recensioni degli ospiti su Hilton Cancun, an All-Inclusive Resort
8.3
Molto buono
Sulla base di 3123 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
All'Hilton Cancun, un resort all-inclusive, i viaggiatori lodano il personale cordiale, le camere spaziose e moderne e le piscine e le attività adatte alle famiglie, sottolineando la posizione isolata, una piccola spiaggia con presenza di alghe e acque torbide, e una vita notturna che si spegne presto.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
All'Hilton Cancun, un resort all-inclusive, i viaggiatori lodano il personale cordiale, le camere spaziose e moderne e le piscine e le attività adatte alle famiglie, sottolineando la posizione isolata, una piccola spiaggia con presenza di alghe e acque torbide, e una vita notturna che si spegne presto.
Cibo e bevande sono generalmente apprezzati, anche se molti ospiti hanno riscontrato una qualità variabile nei ristoranti e hanno indicato che i locali speciali richiedono prenotazioni anticipate. La pulizia è ottima nel complesso, ma i commenti ricorrenti menzionano la manutenzione delle piastrelle delle piscine, piscine occasionalmente fredde o affollate, e un servizio di reception lento o incostante al momento del check-in. La posizione è vicina all'aeroporto ma lontana dalle attrazioni, con accesso limitato a Uber e taxi del resort segnalati come costosi. Aspettatevi un soggiorno pulito, confortevole e orientato alle famiglie, con piscine migliori della spiaggia.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Diverse piscine (tra cui un'area giochi per bambini), attività quotidiane e zone separate per famiglie/adulti lo rendono molto adatto alle famiglie; i bar in loco e la caffetteria sono apprezzati. La vita notturna è limitata, le piscine possono essere affollate, sono segnalate problemi ricorrenti con le piastrelle e la spiaggia è piccola e spesso interessata dalla presenza di alghe.
Recensioni degli ospiti correlate
10
Paloma
11 ott 2025
·
Soggiorno di 3 notti
Las instalaciones del hotel muy bien! Amplias y limpias, solo la alberca le hace falta mantenimiento y ojalá tuviera caldera
Las instalaciones del hotel muy bien! Amplias y limpias, solo la alberca le hace falta mantenimiento y ojalá tuviera caldera
8
Nathan Edward
28 apr 2025
·
Soggiorno di 7 notti
Overall a fantastic trip. Staff, food and drinks great. However a warning to all, the pool has many missing tiles and people (especially kids) cut their feet regularly. This needs to be resolved. In the mean time, I’d strongly suggest water shoes or aqua socks for kids especially. We would love to return but reluctant until they fix their pools.
Overall a fantastic trip. Staff, food and drinks great. However a warning to all, the pool has many missing tiles and people (especially kids) cut their feet regularly. This needs to be resolved. In the mean time, I’d strongly suggest water shoes or aqua socks for kids especially. We would love to return but reluctant until they fix their pools.
6
Ernesto
28 mag 2025
·
Soggiorno di 3 notti
Ups and down: hotel has very nice parts but pools are a disaster, with a lot of broken parts and holes, automatic doors sensor are useless (my wife ended with an injured leg), service is average to poor except Auma and Maxal, bartenders dont wanna work, housekeeping poor, there were the same dirty plates from room service outside a room for 2 days
Ups and down: hotel has very nice parts but pools are a disaster, with a lot of broken parts and holes, automatic doors sensor are useless (my wife ended with an injured leg), service is average to poor except Auma and Maxal, bartenders dont wanna work, housekeeping poor, there were the same dirty plates from room service outside a room for 2 days
10
Corrie
24 ago 2025
·
Soggiorno di 5 notti
This is a great place. If you just wanna get away leaving the property transportation can be a little tough but there’s enough amenities at the resort to keep you comfortable for four or five days.
This is a great place. If you just wanna get away leaving the property transportation can be a little tough but there’s enough amenities at the resort to keep you comfortable for four or five days.
6
Jonathan
4 ago 2025
·
Soggiorno di 5 notti
The staff and service were top tier. We thoroughly enjoyed the MJ show, latin show, and the kids activities. The kids made a pizza, learned to play traditional instruments and even picked up some Spanish. Every person greated us as we walked around the property and always smiled while they worked. We visited the pools on both sides of the property and the splash pad. The pools appears to be falling a part. My kids picked up a few tiles they found floating in the pool. There was a pool trim piece that was also floating around in the pool near the steps. Certain areas of the property had a leaking ceiling.
The staff and service were top tier. We thoroughly enjoyed the MJ show, latin show, and the kids activities. The kids made a pizza, learned to play traditional instruments and even picked up some Spanish. Every person greated us as we walked around the property and always smiled while they worked. We visited the pools on both sides of the property and the splash pad. The pools appears to be falling a part. My kids picked up a few tiles they found floating in the pool. There was a pool trim piece that was also floating around in the pool near the steps. Certain areas of the property had a leaking ceiling.
10
Destiny
13 ott 2025
·
Soggiorno di 4 notti
The pool area was beautiful and clean. The staff super welcoming and attentive. Loved the idea of two separate pools for family and adults only. I would come back again for another stay. I would also recommend to family and friends.
The pool area was beautiful and clean. The staff super welcoming and attentive. Loved the idea of two separate pools for family and adults only. I would come back again for another stay. I would also recommend to family and friends.
8
Tahzeeb Zul
20 ott 2025
·
Soggiorno di 5 notti
Every thing was great just needed to fix there pool properly as the tiles were coming off and my niece cut her hand from it.
Every thing was great just needed to fix there pool properly as the tiles were coming off and my niece cut her hand from it.
8
Kayla
8 ago 2025
·
Soggiorno di 3 notti
Quiet resort, entertainment was decent but not the party vibe. Very family friendly with the family side. Food was hit or miss, but best food are the beach stands. Property above par cleanliness as a newer building.
Quiet resort, entertainment was decent but not the party vibe. Very family friendly with the family side. Food was hit or miss, but best food are the beach stands. Property above par cleanliness as a newer building.
8
Lizandra
11 nov 2025
·
Soggiorno di 4 notti
Great hotel if you’re planning on staying on property the whole time. It’s not walkable. They offer activities throughout the day which keeps you busy, but everything shuts down by 10pm or so. They don’t have a club or anywhere to dance at night. Food was a hit or miss. Make sure to get reservations for dinner as soon as you check in. And ask your servers for food recommendations.
Great hotel if you’re planning on staying on property the whole time. It’s not walkable. They offer activities throughout the day which keeps you busy, but everything shuts down by 10pm or so. They don’t have a club or anywhere to dance at night. Food was a hit or miss. Make sure to get reservations for dinner as soon as you check in. And ask your servers for food recommendations.
10
Isaias
6 ago 2025
·
Soggiorno di 3 notti
Excelente lugar para vacacionar en familia!!! Aquí les dejo una reseña más detallada por área: El Lobby: Moderno e imponente, siempre bien ambientado y con música en vivo por las noches, camareros siempre atentos ofreciendo bebidas. Las Habitaciones: En general muy buenas, la vista al mar es espectacular. Los colchones están un poco blandos para mi gusto y la TV no tenía acceso a YouTube… La Piscina: Muy bonitas pero desafortunadamente no existe un punto de sombra, la exposición al intenso sol es muy fuerte hasta las 5:00 PM, lo demás es excelente incluyendo el servicio de los camareros y el pequeño water park… Nota: Me extraña que para ser un hotel relativamente nuevo no entiendo por qué no le construyeron un bar dentro de la piscina☹️. El Kids Club: EXCELENTE!!!! A+++, Las chicas que trabajan allí son todas excelentes…. Lástima que no recuerdo sus nombres para mencionarlas a TODAS!! Restaurantes: el Buffet Velas es muy bueno y siempre cuenta con opciones para todos los gustos tanto para desayuno, almuerzo y cena… El servio al cliente es superior al promedio y me sorprendió que el primer día solicité Coke Zero y mi camarera muy amablemente me dijo que solo tenía Diet… Pero al otro día la misma camarera se acerco a mi con una Coke Zero en la mano y me la sirvió mientras me decía que hoy si tenían!!!! Me sorprendió esa atención a los detalles.. Es una pena no recordar su nombre!!
Excelente lugar para vacacionar en familia!!! Aquí les dejo una reseña más detallada por área: El Lobby: Moderno e imponente, siempre bien ambientado y con música en vivo por las noches, camareros siempre atentos ofreciendo bebidas. Las Habitaciones: En general muy buenas, la vista al mar es espectacular. Los colchones están un poco blandos para mi gusto y la TV no tenía acceso a YouTube… La Piscina: Muy bonitas pero desafortunadamente no existe un punto de sombra, la exposición al intenso sol es muy fuerte hasta las 5:00 PM, lo demás es excelente incluyendo el servicio de los camareros y el pequeño water park… Nota: Me extraña que para ser un hotel relativamente nuevo no entiendo por qué no le construyeron un bar dentro de la piscina☹️. El Kids Club: EXCELENTE!!!! A+++, Las chicas que trabajan allí son todas excelentes…. Lástima que no recuerdo sus nombres para mencionarlas a TODAS!! Restaurantes: el Buffet Velas es muy bueno y siempre cuenta con opciones para todos los gustos tanto para desayuno, almuerzo y cena… El servio al cliente es superior al promedio y me sorprendió que el primer día solicité Coke Zero y mi camarera muy amablemente me dijo que solo tenía Diet… Pero al otro día la misma camarera se acerco a mi con una Coke Zero en la mano y me la sirvió mientras me decía que hoy si tenían!!!! Me sorprendió esa atención a los detalles.. Es una pena no recordar su nombre!!
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Le aree comuni e le camere sono spesso descritte come molto pulite e ben tenute. Feedback ripetuti menzionano acqua torbida/sporca in piscina e piastrelle allentate, oltre a occasionali mancanze nelle pulizie, come balconi sporchi o rifornimenti lenti.
Recensioni degli ospiti correlate
10
Ashley
11 nov 2025
·
Soggiorno di 5 notti
Very clean rooms, food was delicious, pool area was clean and wonderful.
Very clean rooms, food was delicious, pool area was clean and wonderful.
8
Claudia Alicia
18 ott 2025
·
Soggiorno di 4 notti
Sábanas y toallas limpias a diario. Durante mi estadía, el balcón nunca se limpió.
Sábanas y toallas limpias a diario. Durante mi estadía, el balcón nunca se limpió.
6
Byoungan
26 mar 2025
·
Soggiorno di 6 notti
I had bad experience that was outage(water and electric) for some minutes. Also, water condition which is in the swimming pool was not clean. Except that experience, everything was awesome.
I had bad experience that was outage(water and electric) for some minutes. Also, water condition which is in the swimming pool was not clean. Except that experience, everything was awesome.
6
Prapanna
27 lug 2025
·
Soggiorno di 3 notti
We went during weekend in July. The staff seemed lowstaffed for the amount of people that was in the resort. The service was very slow and had to wait 10-15 mins just to get drinks served even in buffet restaurant. The pool was dirty and everything was conjusted. I would go to some other resort next time.
We went during weekend in July. The staff seemed lowstaffed for the amount of people that was in the resort. The service was very slow and had to wait 10-15 mins just to get drinks served even in buffet restaurant. The pool was dirty and everything was conjusted. I would go to some other resort next time.
10
Jeanvil
23 nov 2025
·
Soggiorno di 6 notti
Friendly staff, very clean and well kept property.
Friendly staff, very clean and well kept property.
6
Jonathan
4 ago 2025
·
Soggiorno di 5 notti
The staff and service were top tier. We thoroughly enjoyed the MJ show, latin show, and the kids activities. The kids made a pizza, learned to play traditional instruments and even picked up some Spanish. Every person greated us as we walked around the property and always smiled while they worked. We visited the pools on both sides of the property and the splash pad. The pools appears to be falling a part. My kids picked up a few tiles they found floating in the pool. There was a pool trim piece that was also floating around in the pool near the steps. Certain areas of the property had a leaking ceiling.
The staff and service were top tier. We thoroughly enjoyed the MJ show, latin show, and the kids activities. The kids made a pizza, learned to play traditional instruments and even picked up some Spanish. Every person greated us as we walked around the property and always smiled while they worked. We visited the pools on both sides of the property and the splash pad. The pools appears to be falling a part. My kids picked up a few tiles they found floating in the pool. There was a pool trim piece that was also floating around in the pool near the steps. Certain areas of the property had a leaking ceiling.
8
Tahzeeb Zul
20 ott 2025
·
Soggiorno di 5 notti
Every thing was great just needed to fix there pool properly as the tiles were coming off and my niece cut her hand from it.
Every thing was great just needed to fix there pool properly as the tiles were coming off and my niece cut her hand from it.
10
Leila
16 lug 2025
·
Soggiorno di 5 notti
great place for a family trip. the hotel is extremely clean and beautiful design. there is a very small beach and the water was very cloudy and dark. this was a disappointment but not the fault of the hotel. staff were very helpful. drinks were excellent and top shelf liquor. there is an ice cream and churro bakery and it was great! food at the buffet was really good! we have been to many all inclusive hotels and the buffet was the best at this one. excellent service by the wait staff. the food choices were great. 3 of the 4 restaurants require reservations. we only tried Maxal which had mostly Mexican seafood dishes. the food was ok - but one shrimp entree dish was really good. the pools were very nice and clean. you do need to reserve your chairs if you want a good spot or an umbrella.
great place for a family trip. the hotel is extremely clean and beautiful design. there is a very small beach and the water was very cloudy and dark. this was a disappointment but not the fault of the hotel. staff were very helpful. drinks were excellent and top shelf liquor. there is an ice cream and churro bakery and it was great! food at the buffet was really good! we have been to many all inclusive hotels and the buffet was the best at this one. excellent service by the wait staff. the food choices were great. 3 of the 4 restaurants require reservations. we only tried Maxal which had mostly Mexican seafood dishes. the food was ok - but one shrimp entree dish was really good. the pools were very nice and clean. you do need to reserve your chairs if you want a good spot or an umbrella.
4
Gabriel
18 giu 2025
·
Soggiorno di 6 notti
My partner and I have been to the Hilton 4 years in a row. This year we were leaving very disappointed and will have us looking at other resort options moving forward. 1) We had issues upon arrival with no tissues and empty bottles of body wash, shampoo. We told the staff and they brought us conditioner and body lotion. They called us that same night at 12AM when we were sleeping saying they noticed they delivered the wrong bottles and could attend now to deliver the correct ones 2) Unlike the other 3 years we were given conncecting rooms. We could hear all the noise from the groups in the adjacent rooms. We had to request new rooms as they were so loud 3) My partner was served raw/under cooked fish at Auma which we sent back. Manager came over to apologise but nothing else was offered/gestured 4) AC in new room did not work. Sent a maintance crew twice to our room before being switched to new another room 5) Eating at Vela buffet. I ordered an apple juice, took a sip, and pulled a long hair from my mouth that was still partially in the glass. I then also noticed there was an old peice of spinach on the outside of my glass. 6) Pool needs maintance. Tiles were chipping from inside the pool and a child could easily have swallowed the tile Needless to say our experience was not great this time. I feel like this is the same for others as we overheard other families in the pool expressing how they to stayed at the hilton for several years and this years service declined
My partner and I have been to the Hilton 4 years in a row. This year we were leaving very disappointed and will have us looking at other resort options moving forward. 1) We had issues upon arrival with no tissues and empty bottles of body wash, shampoo. We told the staff and they brought us conditioner and body lotion. They called us that same night at 12AM when we were sleeping saying they noticed they delivered the wrong bottles and could attend now to deliver the correct ones 2) Unlike the other 3 years we were given conncecting rooms. We could hear all the noise from the groups in the adjacent rooms. We had to request new rooms as they were so loud 3) My partner was served raw/under cooked fish at Auma which we sent back. Manager came over to apologise but nothing else was offered/gestured 4) AC in new room did not work. Sent a maintance crew twice to our room before being switched to new another room 5) Eating at Vela buffet. I ordered an apple juice, took a sip, and pulled a long hair from my mouth that was still partially in the glass. I then also noticed there was an old peice of spinach on the outside of my glass. 6) Pool needs maintance. Tiles were chipping from inside the pool and a child could easily have swallowed the tile Needless to say our experience was not great this time. I feel like this is the same for others as we overheard other families in the pool expressing how they to stayed at the hilton for several years and this years service declined
10
Sunnydeep Singh
5 ott 2025
·
Soggiorno di 3 notti
Clean room staff
Clean room staff
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Camere
Le camere sono moderne, spaziose e confortevoli, molte con una bella vista. Sono menzionati alcuni aspetti negativi nel design, come bagni con pareti in vetro che riducono la privacy, rumori occasionali provenienti da camere comunicanti e manutenzione sporadica (perdite d'aria condizionata o nella doccia).
Recensioni degli ospiti correlate
8
Ryan
24 lug 2025
·
Soggiorno di 4 notti
King Suites are very comfortable, great bathroom setup (one in bedroom, one in seating area), really good shower, so is an ideal setup for traveling with small family (1-2 kids). Pool area is fine but very narrow (kids’ splash area takes up a lot of real estate). Don’t travel here in summer though. Brown algae problem makes the also very narrow beach area essentially unusable. Not the hotel’s fault, but tough to get the full benefit of an all-inclusive beachside stay without the beach. Food was good but pretty Americanized. You need to ask for the fresh salsa (it’s not given or mentioned unless you ask) if you want more heat/flavor. Needs work on dining/experience reservation process. Had to go to front desk twice to have the correct “magic link” generated for our reservation to use the hotel website (they don’t do anything through the Hilton app), and even then, most of the functionality directs you to go to the reservation desk, which opens later and closes earlier than most excursions’ pickup/drop off times. The weirdest thing though was the entrance to the property, an intentionally bumpy drive/gateway that was awful for any shuttle/bus rides for airport or excursions. Just a weird design that makes an unpleasant first impression, or a jarring return trip after a long bus ride.
King Suites are very comfortable, great bathroom setup (one in bedroom, one in seating area), really good shower, so is an ideal setup for traveling with small family (1-2 kids). Pool area is fine but very narrow (kids’ splash area takes up a lot of real estate). Don’t travel here in summer though. Brown algae problem makes the also very narrow beach area essentially unusable. Not the hotel’s fault, but tough to get the full benefit of an all-inclusive beachside stay without the beach. Food was good but pretty Americanized. You need to ask for the fresh salsa (it’s not given or mentioned unless you ask) if you want more heat/flavor. Needs work on dining/experience reservation process. Had to go to front desk twice to have the correct “magic link” generated for our reservation to use the hotel website (they don’t do anything through the Hilton app), and even then, most of the functionality directs you to go to the reservation desk, which opens later and closes earlier than most excursions’ pickup/drop off times. The weirdest thing though was the entrance to the property, an intentionally bumpy drive/gateway that was awful for any shuttle/bus rides for airport or excursions. Just a weird design that makes an unpleasant first impression, or a jarring return trip after a long bus ride.
10
Robyn
3 ago 2025
·
Soggiorno di 5 notti
Beautiful room with balcony- very clean and nice decor. Beautiful lobby. Lovely pool.
Beautiful room with balcony- very clean and nice decor. Beautiful lobby. Lovely pool.
8
Marco
21 mar 2025
·
Soggiorno di 4 notti
Hotel nuevo, limpio y moderno. buen servicio del personal del hotel, buena comida y restaurantes. Negativos, todo es Tablaroca y se escucha lo que sucede en pasillos y otras habitaciones. Falta de espacios para colocar equipaje y ropa
Hotel nuevo, limpio y moderno. buen servicio del personal del hotel, buena comida y restaurantes. Negativos, todo es Tablaroca y se escucha lo que sucede en pasillos y otras habitaciones. Falta de espacios para colocar equipaje y ropa
8
Enid Virginia
10 lug 2025
·
Soggiorno di 6 notti
Hotel needs updating.. Roons have no dressers or garbage cans. Small garbage can in bathrooms. Showers leak because there are no lifts so water runs out to toilet. Rooms are beautifully decorated and spacious. All restaurants and lobby areas have solitary bathrooms so guests have to wait to use, Guard rails should be installed on exterior steps ( not safe for children or people with handicaps).
Hotel needs updating.. Roons have no dressers or garbage cans. Small garbage can in bathrooms. Showers leak because there are no lifts so water runs out to toilet. Rooms are beautifully decorated and spacious. All restaurants and lobby areas have solitary bathrooms so guests have to wait to use, Guard rails should be installed on exterior steps ( not safe for children or people with handicaps).
6
Sarah
1 mar 2025
·
Soggiorno di 3 notti
The food was fantastic. I am not a fan of buffets and rarely enjoy all inclusive hotels but the food here was fantastic! Of the 3 choices for dinner however, the mexican restaurant was the worst. I preferred the buffet most nights. The restaurant staff for breakfast was great especially David and Bernardo (uncle Bernie). However mist staff wasn't that friendly and inviting. Punta Cana as a whole does a much better job at this. Wasn't a fan of Freddie at the front desk, was kinda dismissive. We're hold members at Hilton (didn't make a big deal of it), but because we booked through Expedia, I felt we got a raw deal on our room. We went to sleep listening to trucks beep as they backed up and woke up most mornings at 6am to trucks backing up as we were right above the loading dock. We reached out to Hilton and asked Freddie for help in changing our room but didn't get much help. We very well coulbed pitched a fit and talked to a manager but we just wanted to enjoy our vacation, but the last night there we woke up at about 530am to the sound of trucks backing in to the dock whereas other mornings it would start and seemingly stop, this morning it didn't until about 8 or 9 when we had to be up anyhow. Whatever you do don't get a room anywhere near 4021, anything that's an odd number around there would be on the dock side, please please let them know you'd like somewhere else. I'd give them max stars but for this experience! Property is great, pool was closed for a day though
The food was fantastic. I am not a fan of buffets and rarely enjoy all inclusive hotels but the food here was fantastic! Of the 3 choices for dinner however, the mexican restaurant was the worst. I preferred the buffet most nights. The restaurant staff for breakfast was great especially David and Bernardo (uncle Bernie). However mist staff wasn't that friendly and inviting. Punta Cana as a whole does a much better job at this. Wasn't a fan of Freddie at the front desk, was kinda dismissive. We're hold members at Hilton (didn't make a big deal of it), but because we booked through Expedia, I felt we got a raw deal on our room. We went to sleep listening to trucks beep as they backed up and woke up most mornings at 6am to trucks backing up as we were right above the loading dock. We reached out to Hilton and asked Freddie for help in changing our room but didn't get much help. We very well coulbed pitched a fit and talked to a manager but we just wanted to enjoy our vacation, but the last night there we woke up at about 530am to the sound of trucks backing in to the dock whereas other mornings it would start and seemingly stop, this morning it didn't until about 8 or 9 when we had to be up anyhow. Whatever you do don't get a room anywhere near 4021, anything that's an odd number around there would be on the dock side, please please let them know you'd like somewhere else. I'd give them max stars but for this experience! Property is great, pool was closed for a day though
10
Laura
10 giu 2025
·
Soggiorno di 5 notti
Great stay and amenities. The hotel was pristine, workers were so friendly, and food and drinks were plentiful and delicious. In our room, we didn’t love the clear glass wall separating the bedroom from bathroom sink area, and fogged glass shower and toilet doors. It wasn’t enough bathroom/dressing privacy for my family with teens.
Great stay and amenities. The hotel was pristine, workers were so friendly, and food and drinks were plentiful and delicious. In our room, we didn’t love the clear glass wall separating the bedroom from bathroom sink area, and fogged glass shower and toilet doors. It wasn’t enough bathroom/dressing privacy for my family with teens.
10
dorel
26 apr 2025
·
Soggiorno di 5 notti
We had a wonderful stay at Hilton Cancun All-Inclusive! The hotel is beautiful — very clean, modern, and comfortable. The staff were all friendly and welcoming, and made our experience even better. We stayed from Monday until Saturday morning and really enjoyed the food and buffet overall. We noticed the buffet was especially good on Friday night — definitely a highlight! During the week, the food was good, but it could be even better. Still, everything else was amazing. We would definitely love to come back and highly recommend it for anyone looking for a relaxing and enjoyable getaway!
We had a wonderful stay at Hilton Cancun All-Inclusive! The hotel is beautiful — very clean, modern, and comfortable. The staff were all friendly and welcoming, and made our experience even better. We stayed from Monday until Saturday morning and really enjoyed the food and buffet overall. We noticed the buffet was especially good on Friday night — definitely a highlight! During the week, the food was good, but it could be even better. Still, everything else was amazing. We would definitely love to come back and highly recommend it for anyone looking for a relaxing and enjoyable getaway!
8
Henry Huu
24 ago 2025
·
Soggiorno di 5 notti
I’d rate 5 stars but the beach water was dark color of sargassum. Almost no body in the water except me and my mom. I still enjoyed the beach by swimming far off shore. The design of bathroom is inconvenient because of see-through glasses between beds and sink area that guests feel uncomfortable to change clothes outside bathtub. Inside bathtub is wet floor after shower most people want to change clothes outside bathtub but no privacy at all. Other than those, everything else was great for me.
I’d rate 5 stars but the beach water was dark color of sargassum. Almost no body in the water except me and my mom. I still enjoyed the beach by swimming far off shore. The design of bathroom is inconvenient because of see-through glasses between beds and sink area that guests feel uncomfortable to change clothes outside bathtub. Inside bathtub is wet floor after shower most people want to change clothes outside bathtub but no privacy at all. Other than those, everything else was great for me.
10
Lakeisha
28 dic 2025
·
Soggiorno di 4 notti
The room was beautiful. Swim up pool could have been more private. The service was awesome. I didnt like I paid for a cake to be given after meal and got it while in bed sleeping. The cake was wasted so we didnt get to enjoy it. Bianca was great! She made the stay more memorable and enjoyable. I really would come back.
The room was beautiful. Swim up pool could have been more private. The service was awesome. I didnt like I paid for a cake to be given after meal and got it while in bed sleeping. The cake was wasted so we didnt get to enjoy it. Bianca was great! She made the stay more memorable and enjoyable. I really would come back.
10
Marilyn
17 nov 2025
·
Soggiorno di 3 notti
The hotel was perfect! The room exceeded my expectations. So nice and clean! All of the staff were so friendly and welcoming and helpful!! The birthday balloon set up was amazing. The food was good and they served top quality alcohol. Not the cheap stuff! The only downside was that the beach wasn’t clear waters. It was brown. So didn’t get to enjoy that.
The hotel was perfect! The room exceeded my expectations. So nice and clean! All of the staff were so friendly and welcoming and helpful!! The birthday balloon set up was amazing. The food was good and they served top quality alcohol. Not the cheap stuff! The only downside was that the beach wasn’t clear waters. It was brown. So didn’t get to enjoy that.
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Servizio
Il personale è ampiamente elogiato per la sua cordialità, attenzione e impegno in tutto il resort. Diversi ospiti segnalano un check-in lento o confuso e un servizio incostante da parte di alcuni team durante i periodi di punta.
Recensioni degli ospiti correlate
6
raymund
17 mag 2025
·
Soggiorno di 7 notti
Some Staff needs more training on customer service. Lady closes the snack bar exactly at noon time even though a patron asks for sandwich. Was told it closes at noon. One server only offers black coffee and was told to go to lobby to get special coffee. Yet other servers accommodated when we went on other days. Service doesn’t seem to be consistent.
Some Staff needs more training on customer service. Lady closes the snack bar exactly at noon time even though a patron asks for sandwich. Was told it closes at noon. One server only offers black coffee and was told to go to lobby to get special coffee. Yet other servers accommodated when we went on other days. Service doesn’t seem to be consistent.
10
Kathy
28 set 2025
·
Soggiorno di 3 notti
I love it this hotel was great the service the food 10/10. Super convenience.
I love it this hotel was great the service the food 10/10. Super convenience.
10
Aisling
5 ott 2025
·
Soggiorno di 2 notti
Went for a solo trip for my birthday and the staff made it perfect! Lots of fun surprises! Very clean, very beautiful, very peaceful Tip: Skip the room service breakfast and go to the buffet, way more options that are fresh and yummy!
Went for a solo trip for my birthday and the staff made it perfect! Lots of fun surprises! Very clean, very beautiful, very peaceful Tip: Skip the room service breakfast and go to the buffet, way more options that are fresh and yummy!
6
Raymond
25 mar 2025
·
Soggiorno di 3 notti
Check in and Check out was a major issue. Not near enough staff at these counters. Long lines and long wait times. Staff seemed overwhelmed and not able to handle the number of travelers and minor issues took hours to get resolved. Reservations to Restaurants was difficult and some were completely full our entire stay and were not able to get a reservation. Very clean resort, well maintained, and the food quality is very good. Rooms were very clean and well taken care of.
Check in and Check out was a major issue. Not near enough staff at these counters. Long lines and long wait times. Staff seemed overwhelmed and not able to handle the number of travelers and minor issues took hours to get resolved. Reservations to Restaurants was difficult and some were completely full our entire stay and were not able to get a reservation. Very clean resort, well maintained, and the food quality is very good. Rooms were very clean and well taken care of.
4
Chadi
26 lug 2025
·
Soggiorno di 6 notti
The facility is great and very clean, however there was a strong smell that was constantly outside. The service at the bar directly was great, but the waiting service was not great. Even at the restaurants the waiting service was not great and very slow. Excellent resort for family oriented experience, other than that I would recommend something else. Food was good. I want to say a thank you to the following staff that made our experience good: Belkys Alejandro David Daniel Gabriel Saul Hector Enrique Paola Those people saved my experience at the resort.
The facility is great and very clean, however there was a strong smell that was constantly outside. The service at the bar directly was great, but the waiting service was not great. Even at the restaurants the waiting service was not great and very slow. Excellent resort for family oriented experience, other than that I would recommend something else. Food was good. I want to say a thank you to the following staff that made our experience good: Belkys Alejandro David Daniel Gabriel Saul Hector Enrique Paola Those people saved my experience at the resort.
10
Nelley
8 ott 2025
·
Soggiorno di 4 notti
Our stay at this all-inclusive hotel was absolutely amazing from start to finish! The food, drinks, service, and entertainment were all top-notch. Every staff member we encountered was incredibly friendly, helpful, and genuinely went out of their way to make sure we had everything we needed for a perfect vacation. The dining options were outstanding — the steakhouse, Italian restaurant, and buffet all served delicious meals, and the outside grill had the best fish and shrimp tacos we’ve ever had. The rooms were clean, beautiful, and spacious, providing a relaxing and comfortable atmosphere. We truly couldn’t have asked for a better experience and can’t wait to come back! Shout out to our favorite bartender, Baldemar, by the pool.
Our stay at this all-inclusive hotel was absolutely amazing from start to finish! The food, drinks, service, and entertainment were all top-notch. Every staff member we encountered was incredibly friendly, helpful, and genuinely went out of their way to make sure we had everything we needed for a perfect vacation. The dining options were outstanding — the steakhouse, Italian restaurant, and buffet all served delicious meals, and the outside grill had the best fish and shrimp tacos we’ve ever had. The rooms were clean, beautiful, and spacious, providing a relaxing and comfortable atmosphere. We truly couldn’t have asked for a better experience and can’t wait to come back! Shout out to our favorite bartender, Baldemar, by the pool.
8
Monica Patricia
20 ago 2025
·
Soggiorno di 4 notti
Service is not what is expected, some staff members wouldn't even say hi or acknowledge you, check in, and check out staff are very dry they don't know how to treat guests. The Food was average but some of the staff from the restaurants went above and beyond like German, Alejandro, Victor, Salvador, Joel and Moiseis, and the room service. On my birthday in they put a cupcake and a Prosecco bottle in my room which was very nice. The room was always clean.
Service is not what is expected, some staff members wouldn't even say hi or acknowledge you, check in, and check out staff are very dry they don't know how to treat guests. The Food was average but some of the staff from the restaurants went above and beyond like German, Alejandro, Victor, Salvador, Joel and Moiseis, and the room service. On my birthday in they put a cupcake and a Prosecco bottle in my room which was very nice. The room was always clean.
10
Derrick
13 ott 2025
·
Soggiorno di 4 notti
Great staff, location and restaurants. Plenty of seating around pools/bars
Great staff, location and restaurants. Plenty of seating around pools/bars
10
Michelle S
8 set 2025
·
Soggiorno di 3 notti
The staff were all friendly. Did not feel like I was intruding when I approached them. The food options were good a nice variety plentiful. Was given the option to upgrade for a minimal amount and was so glad I did. My view of the sun rising each morning was indescribable as was my view of the pool and ocean. My room was clean and spacious. I celebrated an anniversary while there- imagine my surprise to receive a knock on my door only to see room service with a bottle of wine and chocolate covered strawberries for 2 compliments from the hotel!! If all Hiltons are managed like this I will look to them first for my future travel accommodations.
The staff were all friendly. Did not feel like I was intruding when I approached them. The food options were good a nice variety plentiful. Was given the option to upgrade for a minimal amount and was so glad I did. My view of the sun rising each morning was indescribable as was my view of the pool and ocean. My room was clean and spacious. I celebrated an anniversary while there- imagine my surprise to receive a knock on my door only to see room service with a bottle of wine and chocolate covered strawberries for 2 compliments from the hotel!! If all Hiltons are managed like this I will look to them first for my future travel accommodations.
8
Shalanda
6 ago 2025
·
Soggiorno di 4 notti
This resort was great. Beautiful property with a lot of options for food and daytime food. We stayed for a family vacation with 2 kids (8 & 10 yrs) and we would definitely stay again. It was GREAT. Only thing I did not like was check in process took forever. Waited in line for about 45 minutes just to check in (line wrapped around the corner).
This resort was great. Beautiful property with a lot of options for food and daytime food. We stayed for a family vacation with 2 kids (8 & 10 yrs) and we would definitely stay again. It was GREAT. Only thing I did not like was check in process took forever. Waited in line for about 45 minutes just to check in (line wrapped around the corner).
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Posizione
Posizione isolata vicina all'aeroporto ma lontana dalla Zona Hotel e dalle attrazioni; la struttura non è raggiungibile a piedi per opzioni al di fuori del resort. Il servizio di prelievo con Uber è limitato e molti ospiti segnalano che i taxi/navette del resort sono costosi.
Recensioni degli ospiti correlate
10
Meagan
5 set 2025
·
Soggiorno di 8 notti
Really far from any tourist attractions.
Really far from any tourist attractions.
8
Darnell
27 lug 2025
·
Soggiorno di 3 notti
Transportation to and from wasn't easy.
Transportation to and from wasn't easy.
10
Corrie
24 ago 2025
·
Soggiorno di 5 notti
This is a great place. If you just wanna get away leaving the property transportation can be a little tough but there’s enough amenities at the resort to keep you comfortable for four or five days.
This is a great place. If you just wanna get away leaving the property transportation can be a little tough but there’s enough amenities at the resort to keep you comfortable for four or five days.
10
Bartyn Jr. Victor
11 apr 2025
·
Soggiorno di 5 notti
Loved this resort!! Location was a bit isolated, your booking a tour, plan on staying there the entire time. But service, food and hotel were awesome!!!
Loved this resort!! Location was a bit isolated, your booking a tour, plan on staying there the entire time. But service, food and hotel were awesome!!!
10
Syed
3 mar 2025
·
Soggiorno di 4 notti
Loved the location Not too far away from the airport great view nice beach relaxing resort
Loved the location Not too far away from the airport great view nice beach relaxing resort
8
Ladell
8 ago 2025
·
Soggiorno di 2 notti
Loved the seclusion of property
Loved the seclusion of property
8
Shuk Ching
22 ott 2025
·
Soggiorno di 3 notti
Room was clean and beautiful, staffs were nice and friendly. Foods were delicious but I wish they had more options for the food at the buffet and the specialty restaurants. The beach was very disappointing. It was small and narrow. You can’t walk to the beach without going through the stairs and the water color was like a lemonade. The hotel itself was beautiful, but too small. It was too remote and built out of no where. It’s impossible to go out of the hotel without hiring uber or taking shuttle to the shopping center.
Room was clean and beautiful, staffs were nice and friendly. Foods were delicious but I wish they had more options for the food at the buffet and the specialty restaurants. The beach was very disappointing. It was small and narrow. You can’t walk to the beach without going through the stairs and the water color was like a lemonade. The hotel itself was beautiful, but too small. It was too remote and built out of no where. It’s impossible to go out of the hotel without hiring uber or taking shuttle to the shopping center.
10
Akash
6 set 2025
·
Soggiorno di 4 notti
NICE STAFF AND WILLING TO HELP BE AWARE THERE IS NO UBER SERVICE. YOU HAVE TO DEPEND ON THE TAXI SERVICE PROVIDED BY THE PROPERTY.
NICE STAFF AND WILLING TO HELP BE AWARE THERE IS NO UBER SERVICE. YOU HAVE TO DEPEND ON THE TAXI SERVICE PROVIDED BY THE PROPERTY.
8
Lizandra
11 nov 2025
·
Soggiorno di 4 notti
Great hotel if you’re planning on staying on property the whole time. It’s not walkable. They offer activities throughout the day which keeps you busy, but everything shuts down by 10pm or so. They don’t have a club or anywhere to dance at night. Food was a hit or miss. Make sure to get reservations for dinner as soon as you check in. And ask your servers for food recommendations.
Great hotel if you’re planning on staying on property the whole time. It’s not walkable. They offer activities throughout the day which keeps you busy, but everything shuts down by 10pm or so. They don’t have a club or anywhere to dance at night. Food was a hit or miss. Make sure to get reservations for dinner as soon as you check in. And ask your servers for food recommendations.
10
Katia
23 apr 2025
·
Soggiorno di 4 notti
The staff and customer service were excellent, and the restaurants were top-notch—our favorite was La Luce. Be sure to ask for David as your server! The views, the ocean, and the amenities were all incredible. The only downside was the transportation. Like much of Cancun, the taxi services are tightly controlled, and we were quoted $65 for a five-minute ride from the Hilton Taxi Services, which felt extremely overpriced.
The staff and customer service were excellent, and the restaurants were top-notch—our favorite was La Luce. Be sure to ask for David as your server! The views, the ocean, and the amenities were all incredible. The only downside was the transportation. Like much of Cancun, the taxi services are tightly controlled, and we were quoted $65 for a five-minute ride from the Hilton Taxi Services, which felt extremely overpriced.
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Ristorazione
Gli ospiti apprezzano la varietà, con il buffet, il ristorante italiano/steakhouse e i chioschi di tacos/hamburger a bordo piscina spesso evidenziati; sono menzionate le bevande di alta qualità. La qualità è spesso definita incostante, alcuni piatti arrivano freddi e la prenotazione per la cena è obbligatoria e può essere difficile da ottenere.
Recensioni degli ospiti correlate
8
Jahaelle
1 ago 2025
·
Soggiorno di 3 notti
Beautiful property overall.The cocktails were watered down and the food was ok . I could not swim on the beach it was dirty .
Beautiful property overall.The cocktails were watered down and the food was ok . I could not swim on the beach it was dirty .
8
Ryan
24 lug 2025
·
Soggiorno di 4 notti
King Suites are very comfortable, great bathroom setup (one in bedroom, one in seating area), really good shower, so is an ideal setup for traveling with small family (1-2 kids). Pool area is fine but very narrow (kids’ splash area takes up a lot of real estate). Don’t travel here in summer though. Brown algae problem makes the also very narrow beach area essentially unusable. Not the hotel’s fault, but tough to get the full benefit of an all-inclusive beachside stay without the beach. Food was good but pretty Americanized. You need to ask for the fresh salsa (it’s not given or mentioned unless you ask) if you want more heat/flavor. Needs work on dining/experience reservation process. Had to go to front desk twice to have the correct “magic link” generated for our reservation to use the hotel website (they don’t do anything through the Hilton app), and even then, most of the functionality directs you to go to the reservation desk, which opens later and closes earlier than most excursions’ pickup/drop off times. The weirdest thing though was the entrance to the property, an intentionally bumpy drive/gateway that was awful for any shuttle/bus rides for airport or excursions. Just a weird design that makes an unpleasant first impression, or a jarring return trip after a long bus ride.
King Suites are very comfortable, great bathroom setup (one in bedroom, one in seating area), really good shower, so is an ideal setup for traveling with small family (1-2 kids). Pool area is fine but very narrow (kids’ splash area takes up a lot of real estate). Don’t travel here in summer though. Brown algae problem makes the also very narrow beach area essentially unusable. Not the hotel’s fault, but tough to get the full benefit of an all-inclusive beachside stay without the beach. Food was good but pretty Americanized. You need to ask for the fresh salsa (it’s not given or mentioned unless you ask) if you want more heat/flavor. Needs work on dining/experience reservation process. Had to go to front desk twice to have the correct “magic link” generated for our reservation to use the hotel website (they don’t do anything through the Hilton app), and even then, most of the functionality directs you to go to the reservation desk, which opens later and closes earlier than most excursions’ pickup/drop off times. The weirdest thing though was the entrance to the property, an intentionally bumpy drive/gateway that was awful for any shuttle/bus rides for airport or excursions. Just a weird design that makes an unpleasant first impression, or a jarring return trip after a long bus ride.
10
Kinaja
21 ott 2025
·
Soggiorno di 3 notti
28BW from NYC: I booked this resort really last minute because someone posted a TikTok video, and the food looked good—if I'm being honest. This resort is extremely beautiful, and the aesthetic of the room is stunning as well. The staff, let me tell you, whoever trained them did a superb job. Very friendly, very knowledgeable, top-tier service. Not looking for tips, just genuinely doing their jobs, and I appreciate that. But the food is exactly what you'd expect from an all-inclusive resort—nothing more, nothing less. It looked way more appealing on TikTok, but the food was just decent. The buffet was the highlight, honestly. The steakhouse had potential; they were so close, but maybe I’m a harsh critic. The Mexican restaurant... the service really made up for the food; this was their moment to shine, and they failed. Also, all of the food was cold. I hate cold food—I can't wrap my head around that, even if it’s pre-made, just toss it in the microwave or give it a quick torch. Anything! Cold, nasty food is just ridiculous. But the worst—absolutely the worst—was the sushi restaurant. Don't waste your time. The service was phenomenal, but yeah, just don't go there. Every night, we ended up at the buffet, which surprisingly had the best tomato soup I’ve ever had—literally a 10/10. I loved the buffet, and I loved the staff. But let me tell you, the bar? 1000/1000. Top-shelf liquor and they had hookah!
28BW from NYC: I booked this resort really last minute because someone posted a TikTok video, and the food looked good—if I'm being honest. This resort is extremely beautiful, and the aesthetic of the room is stunning as well. The staff, let me tell you, whoever trained them did a superb job. Very friendly, very knowledgeable, top-tier service. Not looking for tips, just genuinely doing their jobs, and I appreciate that. But the food is exactly what you'd expect from an all-inclusive resort—nothing more, nothing less. It looked way more appealing on TikTok, but the food was just decent. The buffet was the highlight, honestly. The steakhouse had potential; they were so close, but maybe I’m a harsh critic. The Mexican restaurant... the service really made up for the food; this was their moment to shine, and they failed. Also, all of the food was cold. I hate cold food—I can't wrap my head around that, even if it’s pre-made, just toss it in the microwave or give it a quick torch. Anything! Cold, nasty food is just ridiculous. But the worst—absolutely the worst—was the sushi restaurant. Don't waste your time. The service was phenomenal, but yeah, just don't go there. Every night, we ended up at the buffet, which surprisingly had the best tomato soup I’ve ever had—literally a 10/10. I loved the buffet, and I loved the staff. But let me tell you, the bar? 1000/1000. Top-shelf liquor and they had hookah!
10
cristian
30 lug 2025
·
Soggiorno di 3 notti
La habitación muy amplia y comoda, comida muy buena. Sus areas excelentes
La habitación muy amplia y comoda, comida muy buena. Sus areas excelentes
10
Vanessa
8 giu 2025
·
Soggiorno di 4 notti
The staff is wonderful! We loved Abraham at the buffet for breakfast and Humberto during lunch at the tacos by the pool. The hotel was clean. Our favorite restaurants were the Italian and the steakhouse. I would definitely return back.
The staff is wonderful! We loved Abraham at the buffet for breakfast and Humberto during lunch at the tacos by the pool. The hotel was clean. Our favorite restaurants were the Italian and the steakhouse. I would definitely return back.
10
Nelley
8 ott 2025
·
Soggiorno di 4 notti
Our stay at this all-inclusive hotel was absolutely amazing from start to finish! The food, drinks, service, and entertainment were all top-notch. Every staff member we encountered was incredibly friendly, helpful, and genuinely went out of their way to make sure we had everything we needed for a perfect vacation. The dining options were outstanding — the steakhouse, Italian restaurant, and buffet all served delicious meals, and the outside grill had the best fish and shrimp tacos we’ve ever had. The rooms were clean, beautiful, and spacious, providing a relaxing and comfortable atmosphere. We truly couldn’t have asked for a better experience and can’t wait to come back! Shout out to our favorite bartender, Baldemar, by the pool.
Our stay at this all-inclusive hotel was absolutely amazing from start to finish! The food, drinks, service, and entertainment were all top-notch. Every staff member we encountered was incredibly friendly, helpful, and genuinely went out of their way to make sure we had everything we needed for a perfect vacation. The dining options were outstanding — the steakhouse, Italian restaurant, and buffet all served delicious meals, and the outside grill had the best fish and shrimp tacos we’ve ever had. The rooms were clean, beautiful, and spacious, providing a relaxing and comfortable atmosphere. We truly couldn’t have asked for a better experience and can’t wait to come back! Shout out to our favorite bartender, Baldemar, by the pool.
8
Monica Patricia
20 ago 2025
·
Soggiorno di 4 notti
Service is not what is expected, some staff members wouldn't even say hi or acknowledge you, check in, and check out staff are very dry they don't know how to treat guests. The Food was average but some of the staff from the restaurants went above and beyond like German, Alejandro, Victor, Salvador, Joel and Moiseis, and the room service. On my birthday in they put a cupcake and a Prosecco bottle in my room which was very nice. The room was always clean.
Service is not what is expected, some staff members wouldn't even say hi or acknowledge you, check in, and check out staff are very dry they don't know how to treat guests. The Food was average but some of the staff from the restaurants went above and beyond like German, Alejandro, Victor, Salvador, Joel and Moiseis, and the room service. On my birthday in they put a cupcake and a Prosecco bottle in my room which was very nice. The room was always clean.
10
Leila
16 lug 2025
·
Soggiorno di 5 notti
great place for a family trip. the hotel is extremely clean and beautiful design. there is a very small beach and the water was very cloudy and dark. this was a disappointment but not the fault of the hotel. staff were very helpful. drinks were excellent and top shelf liquor. there is an ice cream and churro bakery and it was great! food at the buffet was really good! we have been to many all inclusive hotels and the buffet was the best at this one. excellent service by the wait staff. the food choices were great. 3 of the 4 restaurants require reservations. we only tried Maxal which had mostly Mexican seafood dishes. the food was ok - but one shrimp entree dish was really good. the pools were very nice and clean. you do need to reserve your chairs if you want a good spot or an umbrella.
great place for a family trip. the hotel is extremely clean and beautiful design. there is a very small beach and the water was very cloudy and dark. this was a disappointment but not the fault of the hotel. staff were very helpful. drinks were excellent and top shelf liquor. there is an ice cream and churro bakery and it was great! food at the buffet was really good! we have been to many all inclusive hotels and the buffet was the best at this one. excellent service by the wait staff. the food choices were great. 3 of the 4 restaurants require reservations. we only tried Maxal which had mostly Mexican seafood dishes. the food was ok - but one shrimp entree dish was really good. the pools were very nice and clean. you do need to reserve your chairs if you want a good spot or an umbrella.
8
Monika
23 mar 2025
·
Soggiorno di 3 notti
Variety of food and drinks, at any time of the day and night. The 3 restaurants with a dinner reservation are always booked, and let’s only 1 or 2 time slats usually late like 9pm, or later. The only minus is that there is not enough chairs by the pools, you have to get up really early to claim a chair for yourself and your family or friends. We rented a cabana at south and north pool. The service by South pool was excellent!!!!! Especially Pedro was a great one. At the North pool they ignored our reservation till almost 11 am, I asked a multiple waiters about ice, water and complementary drinks. Eventually we received it all but if you consider cabanas, choose the one by south pool. South side is quieter, north side is louder with more activities for kids and adults. We enjoy the pool valleyball, and aqua aerobics. But the music it’s being played wright behind cabana nr 8, so if you want a great view of the ocean you’ll get it , but at the cost of loud music! We got the 2 queen bedroom. Beds were comfortable, but there is no privacy in the bathroom. The bathroom walls are completely made of glass which leaves you with a total lack of privacy outside of the toilet and shower which are the only concealed parts of the bathroom. And be careful, if the lights are dimmed, you can’t see the glass, I walked into it twice, hitting my head really hard. On tv there is nothing to watch, like we wanted to watch a move or something at the evening. Overall it was ok!
Variety of food and drinks, at any time of the day and night. The 3 restaurants with a dinner reservation are always booked, and let’s only 1 or 2 time slats usually late like 9pm, or later. The only minus is that there is not enough chairs by the pools, you have to get up really early to claim a chair for yourself and your family or friends. We rented a cabana at south and north pool. The service by South pool was excellent!!!!! Especially Pedro was a great one. At the North pool they ignored our reservation till almost 11 am, I asked a multiple waiters about ice, water and complementary drinks. Eventually we received it all but if you consider cabanas, choose the one by south pool. South side is quieter, north side is louder with more activities for kids and adults. We enjoy the pool valleyball, and aqua aerobics. But the music it’s being played wright behind cabana nr 8, so if you want a great view of the ocean you’ll get it , but at the cost of loud music! We got the 2 queen bedroom. Beds were comfortable, but there is no privacy in the bathroom. The bathroom walls are completely made of glass which leaves you with a total lack of privacy outside of the toilet and shower which are the only concealed parts of the bathroom. And be careful, if the lights are dimmed, you can’t see the glass, I walked into it twice, hitting my head really hard. On tv there is nothing to watch, like we wanted to watch a move or something at the evening. Overall it was ok!
8
Lizandra
11 nov 2025
·
Soggiorno di 4 notti
Great hotel if you’re planning on staying on property the whole time. It’s not walkable. They offer activities throughout the day which keeps you busy, but everything shuts down by 10pm or so. They don’t have a club or anywhere to dance at night. Food was a hit or miss. Make sure to get reservations for dinner as soon as you check in. And ask your servers for food recommendations.
Great hotel if you’re planning on staying on property the whole time. It’s not walkable. They offer activities throughout the day which keeps you busy, but everything shuts down by 10pm or so. They don’t have a club or anywhere to dance at night. Food was a hit or miss. Make sure to get reservations for dinner as soon as you check in. And ask your servers for food recommendations.
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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
4
Musci
7 gen 2026
·
Soggiorno di 5 notti
Servizio non all altezza ! Poca disponibilità senza prenotazione non fai nulla quando vai a prenotare e sempre pieno . All inclusive ma sempre stesso mangiare . Piscina dei grandi e ci sono anche i bambini al mare 6 lettini ! Unico posto giusto è AMAMI a pagamento ma confort e relax ! Hilton - - - -
Servizio non all altezza ! Poca disponibilità senza prenotazione non fai nulla quando vai a prenotare e sempre pieno . All inclusive ma sempre stesso mangiare . Piscina dei grandi e ci sono anche i bambini al mare 6 lettini ! Unico posto giusto è AMAMI a pagamento ma confort e relax ! Hilton - - - -
6
PIETRO
14 gen 2025
·
Soggiorno di 7 notti
Cibo buonissimo, ma peccato la struttura…. Non ci sono lettini per tutti e il mare non merita per nulla….non ci tornerei.
Cibo buonissimo, ma peccato la struttura…. Non ci sono lettini per tutti e il mare non merita per nulla….non ci tornerei.
10
Eleazar Cordova
22 apr 2024
·
Soggiorno di 3 notti
Excelente Hotel
Excelente Hotel
10
Maryna
10 mar 2024
·
Soggiorno di 5 notti
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-
8
ZHIWU
25 gen 2024
·
Soggiorno di 6 notti
Soso
Soso
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:59
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Stai considerando questo hotel per il tuo viaggio a Cancún?
Quanto costano solitamente le camere all'Hilton Cancun, All-Inclusive Resort a Cancun?
Nei prossimi 60–90 giorni, le tariffe delle camere all'Hilton Cancun, All-Inclusive Resort a Cancun si aggirano tipicamente intorno a 303 USD a notte per due ospiti, con un intervallo da 277 USD a 369 USD nelle date di punta.
Qual è il periodo migliore per visitare l'Hilton Cancun, All-Inclusive Resort se si desidera evitare la folla?
Dicembre è il mese più affollato all'Hilton Cancun, All-Inclusive Resort a Cancun, mentre agosto è il periodo più tranquillo in termini di affluenza e disponibilità. Si prevede un calo netto della domanda dopo luglio, con le condizioni di viaggio più calme alla fine dell'estate.
Qual è il mese più economico per soggiornare all'Hilton Cancun, All-Inclusive Resort a Cancun?
Ottobre è il mese più economico per soggiornare all'Hilton Cancun, All-Inclusive Resort a Cancun, con una media di 344 USD a notte; febbraio è il mese più costoso a 556 USD. Le tariffe più basse di ottobre coincidono con il fatto che agosto è il mese più tranquillo in termini di affluenza.
Come è il quartiere intorno all'Hilton Cancun, All-Inclusive Resort a Cancun?
L'Hilton Cancun, All-Inclusive Resort si trova a Quintana Roo, sulla costa fiancheggiata da spiagge di Cancun, ideale per i viaggiatori in cerca di esperienze di spiaggia / costa e di lusso. Tra i punti di interesse nelle vicinanze figurano il Parco Nazionale Arrecife de Puerto Morelos, Playa Coral e il Grand Outlet Riviera Maya, che offrono un facile accesso all'oceano e ai negozi.
Come si confronta il prezzo per notte di Hilton Cancun, an All-Inclusive Resort, Cancún con quello delle ultime settimane?
Il prezzo attuale di Hilton Cancun, an All-Inclusive Resort, Cancún è di 268 USD a notte per 2 ospiti, un prezzo basso per questo hotel: circa 35% in meno rispetto alla media di 399 USD degli ultimi sessanta giorni. Nello stesso periodo, nella maggior parte delle notti le tariffe erano comprese tra 316 USD e 472 USD.
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-18: 260.7930430305481USD
- 2026-09-19: 300.46762786865236USD
- 2026-09-20: 278.7780656135559USD
- 2026-09-21: 267.55426555480955USD
- 2026-09-22: 259.05262762908933USD
- 2026-09-23: 260.1020635093689USD
- 2026-09-24: 282.2619978866577USD
- 2026-09-25: 269.37132406692507USD
- 2026-09-26: 265.9103987449646USD
- 2026-09-27: 280.1115751358032USD
- 2026-09-28: 284.01613335113524USD
- 2026-09-29: 276.2070169204712USD
- 2026-09-30: 284.01613335113524USD
- 2026-10-01: 287.4779347946167USD
- 2026-10-02: 288.1694575111389USD
- 2026-10-03: 294.4643731170654USD
- 2026-10-04: 302.64121527252195USD
- 2026-10-05: 295.7189791351318USD
- 2026-10-06: 265.20822239074704USD
- 2026-10-07: 277.18044049758913USD
- 2026-10-08: 277.18044049758913USD
- 2026-10-09: 270.7520039718628USD
- 2026-10-10: 271.3182062660217USD
- 2026-10-11: 280.5874843460083USD
- 2026-10-12: 281.08499871292116USD
- 2026-10-13: 309.8662740524292USD
- 2026-10-14: 309.8662740524292USD
- 2026-10-15: 309.8662740524292USD
- 2026-10-16: 309.8662740524292USD
- 2026-10-17: 280.5874843460083USD
- 2026-10-18: 268.9784886993408USD
- 2026-10-19: 265.0966045089722USD
- 2026-10-20: 257.65766694335935USD
- 2026-10-21: 268.7698841651916USD
- 2026-10-22: 285.96301555023194USD
- 2026-10-23: 300.1097847946167USD
- 2026-10-24: 274.658699923706USD
- 2026-10-25: 278.06320301971436USD
- 2026-10-26: 264.58812110061643USD
- 2026-10-27: 269.4993779884338USD
- 2026-10-28: 249.36181244049072USD
- 2026-10-29: 267.91119746246335USD
- 2026-10-30: 269.61099587020874USD
- 2026-10-31: 302.05715762176516USD
- 2026-11-01: 284.9787631111145USD
- 2026-11-02: 295.7189791351318USD
- 2026-11-03: 290.3542767929077USD
- 2026-11-04: 340.2569320587158USD
- 2026-11-05: 358.1811167633057USD
- 2026-11-06: NO DATA
- 2026-11-07: 280.5874843460083USD
- 2026-11-08: 304.9882747375488USD
- 2026-11-09: 280.5874843460083USD
- 2026-11-10: 280.5874843460083USD
- 2026-11-11: 302.05715762176516USD
- 2026-11-12: 347.93841510620115USD
- 2026-11-13: 306.9459507537842USD
- 2026-11-14: 304.9882747375488USD
- 2026-11-15: 280.5874843460083USD
- 2026-11-16: 352.69323173522946USD
- 2026-11-17: 321.6702943496704USD
- 2026-11-18: 321.6702943496704USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
- Le transazioni senza contanti sono disponibili
- La struttura è dotata di un estintore antincendio
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- La struttura afferma di seguire le procedure di pulizia e disinfezione del seguente documento o ente: CleanStay (Hilton).
- È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
- Gli animali domestici sono ammessi solo in determinate camere, con alcune restrizioni e previo supplemento (le tariffe sono indicate nella sezione apposita). Per prendere accordi in merito al soggiorno con animali al seguito, contattare direttamente la struttura utilizzando i recapiti riportati nella conferma della prenotazione.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Questa struttura è LGBTQ+ friendly e accoglie tutti gli ospiti, senza alcuna distinzione.
- Supplemento per animali domestici: 1540 MXN per sistemazione (variabile in base alla durata del soggiorno)
- Il check-out posticipato è a pagamento e soggetto a disponibilità
- Il servizio di pulizie è disponibile a pagamento
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Ascensore
Business center
Parcheggio valet
Cassetta di sicurezza
Sale riunioni
Spiaggia privata
Informazioni generali
Bagno turco
Asciugamani
Beach Sun Loungers
Children's Club (free)
Couples/Private Dining
Food and Water Bowls
Smoke-Free Property
Snack Bar/Deli
Trampoline
Wheelchair Accessible (Limited)
Elevator Access (Wheelchair Accessible)
Servizi
Business center
Ascensore
Cassetta di sicurezza
Sale riunioni
Servizio lavanderia
24-Hour Front Desk
Banquet Hall
Concierge Services
Laundry Facilities
Private Picnics
Tours/Ticket Assistance
Attività
Spiaggia privata
Giardino
Area giochi
Kayak
Piscina bambini
Fitness Center (24-hour)
Arcade/Game Room
Beach Umbrellas
Water Park Access (free)
Outdoor Entertainment Area
Mobili da esterno
Pool Sun Loungers
Terrazza
Waterslide
Parcheggio
Parcheggio valet
Parking (Secured)
Internet
Wi-fi gratuito