Is parking available at the property?

Parking is available at the property, but it is limited. Nearby parking is also available for a fee of approximately AUD 60 per day.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee ranging from approximately AUD 10 to 30 per person.

What are the standard check-in and check-out times?

The standard check-in time is 2:00 PM and check-out time is 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible facilities in public areas and rooms.

Where is the property located in relation to key landmarks?

The property is located in the heart of Sydney, within a 10-minute walk of attractions such as the Australian National Maritime Museum, Star Casino, and SEA LIFE Sydney Aquarium. It is approximately 18.1 km (11.2 miles) from Sydney Airport.

Aiden by Best Western Darling Harbour Sydney

Average nightly price at Aiden by Best Western Darling Harbour by month, last 12 months (USD)
Month	Average price
January	US$147
February	US$262
March	US$221
April	US$137
May	US$161
June	US$138
July	US$136
August	US$209
September	US$161
October	US$194
November	US$250
December	US$208

What guests think

Aiden by Best Western Darling Harbour draws strong praise for its superb location by Pyrmont Bridge and friendly, professional staff, while offering modern, compact rooms that are generally clean and well designed for short stays and city breaks.

Many reviews note the rooms are very small with tight layouts, limited storage, occasional beds against a wall, and some with limited or no views. Service is warmly reviewed overall, though the self-service check-in and limited late-night support divide opinions. The cafe and breakfast attract positive comments, with great coffee and handy water refill stations, though a few guests found breakfast average or wanted more choice. Expect a stylish boutique base steps from Darling Harbour.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a cafe/bar with well-liked breakfast and coffee, plus still and sparkling water stations on each floor. Parking is off-site across the road (sometimes discounted and a short uphill walk), and self-service check-in kiosks are used.

Related guest reviews

10

Joanne

20 Feb 2026

·

Stayed 2 nights

A very welcoming reception. All front staff were helpful and professional. All facilities were modern and well maintained. The cafe food was excellent.

10

David

21 Nov 2025

·

Stayed 1 night

Very clean tiny rooms. Tea & coffee facility. Water & sparkling water in fridge with refill stations on each level

10

Lopeti

23 Feb 2025

·

Stayed 1 night

Great location. Cheerful and welcoming staff. Good price for a short notice booking. Easy discounted parking right across the hotel. Will stay there again.

8

Ray

26 Aug 2024

·

Stayed 1 night

Was a very nice hotel close to everything. Friendly and accommodating staff. Sparking water available in the common areas. Only down fall was the hot water in the shower was luke warm.

10

Kerri

15 Jun 2024

·

Stayed 1 night

Lovely boutique hotel in a great location. Friendly staff, comfortable beds, nice cafe/bar downstairs with plenty of seating. The room was quite small but had everything you need as well as a view of the walking bridge. Also easy to park at Harbourside parking station just across the road. Would stay here again

10

Scott

15 Nov 2025

·

Stayed 1 night

Perfect, and great coffee!

10

Joanne

21 Sept 2025

·

Stayed 3 nights

Great location. Helpful staff. Good cocktails.

10

Lap Yin

22 Jun 2024

·

Stayed 2 nights

Only 3 minute walk to the light rail station. Very nice breakfast. Free sparkling water is provided. V refreshing! V nice free coffee capsules provided. I love the Dyson hair dryer!

10

Ron

15 Oct 2025

·

Stayed 4 nights

Great location! Not much of a view from our balcony - but it was great having the extra space to sit outside. Staff was fantastic. Food was good.

10

Alan

8 Oct 2024

·

Stayed 1 night

Stay was great, loved the location. The room was lovely, very clean and we had a little balcony that looked out over the harbour. As has become somewhat the norm check in was online and then via computer when we arrived, I have to say I’m not a fan of this, I would prefer an actual person so I can ask questions like is there room service etc and any other tourist type questions. There was a staff member there so it would have been just as easy to have them check us in but anyway. Stay was still great and would recommend the Aiden when you need to be close to the action near Darling Harbour etc.

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Cleanliness

Reviews consistently describe the hotel and rooms as very clean or spotless. A few reported issues included pests, mould in a shower, and occasional housekeeping misses (e.g., missing towels).

Related guest reviews

10

Bryan

26 Oct 2025

·

Stayed 2 nights

Very nice Hotel with very friendly and accommodating staff. Nice atmosphere good food clean rooms I’d stay again and recommend it to others.

10

Nicole

30 Mar 2024

·

Stayed 2 nights

By far the best hotel in Sydney, staff was incredible, the room was very clean and provide us dyson straightener and hair dryer. Also great location No noise at night and we got a city view

10

Tony

30 Nov 2025

·

Stayed 2 nights

Clean room Great staff

10

Suzanne

8 Jan 2026

·

Stayed 1 night

The location was excellent, the room was spotless.

10

Kate

10 Jun 2025

·

Stayed 1 night

An unexpected little gem. The Aiden is a great little boutique-style hotel which is super clean, with modern facilities and a great location. Will definitely stay again.

4

DONGWOOK

12 Jun 2025

·

Stayed 2 nights

욕실 하수구에서 나방 출현 저녁에 바퀴벌레도 출현 카운터는 친절했고 모던하고 위치도 좋았지만 청결상태가 실망스러웠습니다

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10

JOHN

5 Dec 2022

·

Stayed 1 night

Lovely rooms very clean and tidy position great for walking , restaurants and entertainment. Check in and out was simple and the staff were very helpful and happy. Everywhere we wanted to go was just a short walk

10

shaun

19 Nov 2025

·

Stayed 2 nights

Small but very clean room. Ideal for 1 or 2 night stop over

10

Diorne

14 Feb 2026

·

Stayed 1 night

Great overall experience, clean and well maintained room.

8

Deborah

18 Mar 2025

·

Stayed 3 nights

The room was nice and close to the ferries. If I had a little comment I would suggest they clean the showers better as there was mould in the shower. The sheets were nice and high quality, the pillows a little hard but I know I could have changed these. Overall I would book this hotel again

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, well designed and comfortable but consistently described as very small, with tight layouts, limited storage, occasional beds against a wall, and some with limited or no views; some street or A/C noise noted. Balcony rooms exist and a few guests enjoyed views.

Related guest reviews

8

Gregory R

16 Dec 2025

·

Stayed 1 night

Efficient check in, room was small but well laid out, great location, and perfect for me.

8

Hayley

21 Nov 2024

·

Stayed 4 nights

A well located hotel but there was very little space in the city view rooms. Not even enough to open my suitcase and leave it open without obstructing a doorway. It was a great room for me travelling solo but I'd probably opt for one of the larger rooms if there is more than one person. I don't mind a compact room if the space is designed well with considered storage. but this did not have that. I also paid a lot extra for a city view room and the window is not like what is pictured. My window was quite high up and narrow, you could only see a view when you were standing up in the room. Was just a bit disappointing to be charged extra for a room I couldn't see.

8

Jen

26 Nov 2024

·

Stayed 1 night

Cute boutique hotel. All the reviews said the rooms were small but I took a gamble. They weren’t wrong! I was travelling solo so worked fine but wouldn’t be ideal otherwise. It was a little noisy too being close to the street. Having said that very cute and new. Convenient to Darling Harbour

8

Gregory

16 Feb 2026

·

Stayed 1 night

Room was small, but clean and adequate. Friendly staff.

10

Ms Claire E

10 Jan 2026

·

Stayed 5 nights

Lovely view from balcony. Great location. Friendly staff. Clean and nicely decorated room.

8

Ashleigh

29 Nov 2024

·

Stayed 2 nights

We had an issue with the air con in our room that made a loud constant sound and kept us up all night. While the night staff were not able to help, the reception the next day were great and were able to move us to a new room

6

Stefan

30 Nov 2025

·

Stayed 3 nights

We booked a room with accessibility for handicap people thinking the 19 m² quoted would be fine but unfortunately the room was extremely small with a very small double bed. You could only access from one side. There was no window on the room.Felt claustrophobic. Hotel staff was nice and helpful. Hotel was clean Location fine. This type of room need to be avoided and information about that specific room felt misleading misleading that I woulddwindow

4

Jack

21 Nov 2023

·

Stayed 1 night

You can't fit a king size bed in a single size room so why try... ? Just to sell a king size room .. ? You can't get in and out of the bed .. there's no chair to sit on and no table to use a lap top or drink a coffee .. Simply not good enough !

8

Walter

22 Oct 2023

·

Stayed 12 nights

i had for 12 nights the small room booked for one person only. but for one person only, no rack for cabin baggage only one rack for check-in baggage. Distance between king size bed an wall less the approx. 30 cm so you have to "side walk" leaving your bed

8

Clare

11 Jul 2025

·

Stayed 1 night

Comfy bed and beautifully renovated bathroom. Small room but ok for overnight stay.

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Service

Staff are widely praised as friendly, professional and accommodating, with helpful touches. Some guests mentioned self-service check-in, limited late-night support, or occasional communication and responsiveness issues.

Related guest reviews

10

Joanne

20 Feb 2026

·

Stayed 2 nights

A very welcoming reception. All front staff were helpful and professional. All facilities were modern and well maintained. The cafe food was excellent.

10

Daniel

18 Jan 2026

·

Stayed 7 nights

Great place and location - staff are excellent

6

Joel

22 Sept 2024

·

Stayed 1 night

Small rooms and no staff/front desk staff after 10pm

10

Bernardo

1 Jul 2025

·

Stayed 3 nights

Nancy the nighttime stuff was fantastic when I was greeted late the even I arrived plus all staff was very polite and good service thank you..

10

Kane

16 Oct 2025

·

Stayed 1 night

We were pleasantly surprised by how nice the hotel was at a very reasonable rate. Staff was very friendly and accommodating.

8

Ashleigh

29 Nov 2024

·

Stayed 2 nights

We had an issue with the air con in our room that made a loud constant sound and kept us up all night. While the night staff were not able to help, the reception the next day were great and were able to move us to a new room

10

Karen Ann

18 Aug 2025

·

Stayed 1 night

Staff were great, made check in easy and advised where to park etc. Very happy overall :)

8

Carolyn

29 Jan 2024

·

Stayed 1 night

On the plus side, the Aiden is conveniently located in Pyrmont (only a short walk across the Pyrmont Bridge to the CBD). The rooms are small but are fine for a short business stay, with nice bathrooms which are very clean. I like that you can fill bottles of sparkling water from a communal tap on each floor. That's all good and I like the design too. On the not as good side, the staff make you check yourself in and out, which I don't love but it is their system. Breakfast was a bit so-so (rock hard toast). The area around the hotel can be a bit dodgy (I walked past someone using the street as their toilet) but that's not the fault of the hotel - so be alert for that if you're out late and on your own.

8

adam

31 Aug 2024

·

Stayed 3 nights

it was clean and the service was good. great location too. problems 1) breakfast was disappointing. Don't tick breakfast when you book. 2) don't use the fire exit to get to ground floor. you will be locked out and you can't use the external exits as they are alarmed. when I talked to the manager about the problem he made it clear it was my fault. I made it clear that his signage needed upgrading or better still allow access back into the hotel on the ground floor only. It fell on deaf ears.

10

Alan

8 Oct 2024

·

Stayed 1 night

Stay was great, loved the location. The room was lovely, very clean and we had a little balcony that looked out over the harbour. As has become somewhat the norm check in was online and then via computer when we arrived, I have to say I’m not a fan of this, I would prefer an actual person so I can ask questions like is there room service etc and any other tourist type questions. There was a staff member there so it would have been just as easy to have them check us in but anyway. Stay was still great and would recommend the Aiden when you need to be close to the action near Darling Harbour etc.

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AI-generated summary based on recent guest reviews

Location

Outstanding location beside Pyrmont Bridge and Darling Harbour, with easy access to The Star, Lyric Theatre, ferries and light rail; walkable to city sights. A few noted the surrounding area can feel a bit rough in spots.

Related guest reviews

10

James

20 Dec 2024

·

Stayed 3 nights

The location is excellent. Near Chinatown and the Darling Harbor. Easy to walk to most places and light rail is 1 block from the hotel. I had a smaller 1 person room but it was perfect for what I needed and wanted.

10

Daniel

18 Jan 2026

·

Stayed 7 nights

Great place and location - staff are excellent

10

Robert

31 Mar 2025

·

Stayed 1 night

Beautiful boutique hotel in a very quiet area but so close and walkable to The Star, Darling Harbour, Barangaroo

10

Jill

30 Dec 2024

·

Stayed 2 nights

Friendly staff. Convenient to Beautiful Darling Harbor, water transport and light rail.

8

Darren

31 Jul 2025

·

Stayed 2 nights

The Hotel has a great location to all the entertainment around Darling Harbour and pyrmont. When its time to sleep its very quiet, bed is extremely comfortable. Has a nice breakfast/Cafe. Great for a mid week getaway.

10

Suzanne

8 Jan 2026

·

Stayed 1 night

The location was excellent, the room was spotless.

10

Lopeti

23 Feb 2025

·

Stayed 1 night

Great location. Cheerful and welcoming staff. Good price for a short notice booking. Easy discounted parking right across the hotel. Will stay there again.

10

Jacqueline

8 Mar 2024

·

Stayed 4 nights

Very good location. Everything I wanted to see was in walking distance. Busstop for hop on hop off bus is right accross the street.

10

Andrew

17 Mar 2024

·

Stayed 3 nights

Right next to Pyrmont Bridge, making easy access to both sides of Darling Harbour. Plenty of great restaurants nearby. Comfortable bed, modern layout and decor. Compact room which is suitable for a few nights. Staff were friendly and helpful. Short walk to the light rail station.

10

Alexandra

27 Jun 2025

·

Stayed 4 nights

I loved this little gem of a hotel. It was perfect for access to ferries, hop on hop off bus and was easily walkable to many attractions and dining options. Staff were friendly and I really enjoyed my stay.

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Dining

The cafe and breakfast are frequently praised, with good coffee and several positive mentions of food. Some guests found breakfast underwhelming at times or wanted more options.

Related guest reviews

10

Joanne

20 Feb 2026

·

Stayed 2 nights

A very welcoming reception. All front staff were helpful and professional. All facilities were modern and well maintained. The cafe food was excellent.

10

Tyffany

24 Oct 2023

·

Stayed 7 nights

Although I had a room without a view, the staff and location made up for it. The staff was absolutely wonderful, friendly, helpful, professional, and kind. The only suggestion is to have more vegan options for breakfast and dinner. The hotel is charming and quiet. It sits across from Darling Harbour and many shops and restaurants. I would definitely stay at this hotel again (even if I had a room without a view.

8

Darren

31 Jul 2025

·

Stayed 2 nights

The Hotel has a great location to all the entertainment around Darling Harbour and pyrmont. When its time to sleep its very quiet, bed is extremely comfortable. Has a nice breakfast/Cafe. Great for a mid week getaway.

6

LINDA

8 Oct 2023

·

Stayed 2 nights

Hard to find if you don’t know area.Room was very small especially bathroom.Had a toasted sandwich on arrival terrible it was very soggy and tasteless

8

Yuji

2 Oct 2025

·

Stayed 4 nights

朝食は美味しいインターネットは弱い

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10

Joanne

21 Sept 2025

·

Stayed 3 nights

Great location. Helpful staff. Good cocktails.

10

Lap Yin

22 Jun 2024

·

Stayed 2 nights

Only 3 minute walk to the light rail station. Very nice breakfast. Free sparkling water is provided. V refreshing! V nice free coffee capsules provided. I love the Dyson hair dryer!

10

Ron

15 Oct 2025

·

Stayed 4 nights

Great location! Not much of a view from our balcony - but it was great having the extra space to sit outside. Staff was fantastic. Food was good.

10

Sarah

3 Jun 2025

·

Stayed 1 night

Great location. Clean and well designed room. Small but had everything I needed. Friendly staff and nice a la carte breakfast.

8

Carolyn

29 Jan 2024

·

Stayed 1 night

On the plus side, the Aiden is conveniently located in Pyrmont (only a short walk across the Pyrmont Bridge to the CBD). The rooms are small but are fine for a short business stay, with nice bathrooms which are very clean. I like that you can fill bottles of sparkling water from a communal tap on each floor. That's all good and I like the design too. On the not as good side, the staff make you check yourself in and out, which I don't love but it is their system. Breakfast was a bit so-so (rock hard toast). The area around the hotel can be a bit dodgy (I walked past someone using the street as their toilet) but that's not the fault of the hotel - so be alert for that if you're out late and on your own.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $164	2 $191	3 $364
4 $196	5 $126	6 $130	7 $132	8 $138	9 $188	10 $205
11 $119	12 $127	13 $260	14 $250	15 $218	16 $238	17 $252
18 $117	19 $148	20 $223	21 $209	22 $174	23 $184	24 $247
25 $135	26 $184	27 $272	28 $257	29 $252	30 $247	31 $272

Su	Mo	Tu	We	Th	Fr	Sa
1 $174	2 $189	3 $217	4 $228	5 $219	6 $257	7 $259
8 $158	9 $194	10 $253	11 $262	12 $257	13 $262	14 $302
15 $165	16 $204	17 $263	18 $273	19 $257	20 $263	21 $274
22 $144	23 $197	24 $252	25 $262	26 $243	27 $277	28 $267
29 $155	30 $184

Aiden by Best Western Darling Harbour

Prices for Aiden by Best Western Darling Harbour

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, Accessible

Superior Room, 1 King Bed, Balcony

Standard Room, 1 Queen Bed, Balcony (Small Room)

Standard Room, 2 Twin Beds

Standard Room, 1 Queen Bed (Small Room)

Superior Room, 1 King Bed

Standard Room, 1 Queen Bed (Small Mural Room, Sleeps 1 Guest)

Guest reviews of Aiden by Best Western Darling Harbour

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Aiden by Best Western Darling Harbour

Prices for upcoming dates