What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee of approximately EUR 18 for adults and children.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a maximum fee of EUR 30 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 12:00 AM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including accessible public areas and registration desk.

What is the location of the property in relation to key landmarks?

The property is located in Lisbon City Center, just steps from Commerce Square and 7 minutes on foot from Rossio Square. It is 0.7 mi from Avenida da Liberdade and 0.3 mi from Santa Justa Elevator.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no specified minimum age for children to stay for free.

Pestana Rua Augusta Lisboa - 4 Star Hotel in Lisbon

Average nightly price at Pestana Rua Augusta Lisboa by month, last 12 months (USD)
Month	Average price
January	US$144
February	US$163
March	US$204
April	US$264
May	US$310
June	US$264
July	US$218
August	US$222
September	US$355
October	US$285
November	US$190
December	US$175

What guests think

Across reviews, Pestana Rua Augusta Lisboa stands out for its central location by the Arch, modern spotless rooms, and friendly staff, though some guests mention compact rooms, firm beds, and occasional street noise or cigarette smell noticeable in the lobby.

Breakfast and the on-site bar are widely praised; a few note average meals or that breakfast may be served at a nearby sister hotel. Many report effective soundproofing and reliable AC and Wi‑Fi, but isolated maintenance or housekeeping delays, thermostat quirks, and drain issues appear. Expect a modern, central boutique stay with warm service and lively surroundings.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and restaurant receive positive feedback, and the property feels newly renovated. Parking is off site but within a short walk; some guests found amenities limited.

Related guest reviews

10

Donna

6 Oct 2025

·

Stayed 4 nights

Great hotel, modern, nice bed sheets and pillows. Windows make room virtually sound proof. Shampoo, conditioner and soap provided. Wifi strong and easy to use. Friendly staff , good bar. Would have liked body cream but no issue. Close to everything

10

Manuel

3 Jun 2025

·

Stayed 5 nights

Pros: Centrally located property. Restaurant on the property served an excellent breakfast. Excellent room with modern decor. Staff very attentive and effective in resolving any concerns. Lastly, you have to experience the shower wand. Cons: To the gentleman: Shaving was a little bit of a challenge due to the extended shelf that partially covered the sink.. Overnight parking during the week was in the $40 Euro range. Bring some very good walking shoes.

10

Jane

20 Aug 2025

·

Stayed 3 nights

The mini bar is free for the first round. (You pay if you want refill). The facility was nice. I like beds that are a bit firm so this was for me. Facilities were well maintained. A bit loud but not the worse, especially with windows closed. I will stay again

10

SHELLY

1 Oct 2024

·

Stayed 2 nights

Great location, newer, upscale, friendly staff, received a welcome bottle of wine. Great bar!

10

Barry

20 May 2025

·

Stayed 3 nights

Loved the 2 for 1 hh.

10

Carol

18 Jul 2024

·

Stayed 3 nights

The hotel is close to restaurants, shopping… great location! The staff was above and beyond and it was the only hotel, that will have free drinks and delicious treats for us.

10

Suzanne

30 Jul 2025

·

Stayed 1 night

Lovely hotel with amazing staff! We were celebrating our dual birthdays and got upgraded to an exterior view room with champagne, chocolate covered strawberries and wine upon check in. Parking was also convenient (we rented a car) - only a few minutes walk down the street. Rooms were clean, the hotel seems recently renovated and we were in an ideal location close to many restaurants, shops and landmarks. Would highly recommend this hotel!

8

Nihaarika

27 Jan 2025

·

Stayed 3 nights

Small, clean, but limited food / room service options

10

Bryan

24 Jan 2025

·

Stayed 3 nights

This is the perfect place to stay for a visit to Lisboa. Parking was the only issue - 2 blocks away- but for the area, just having it was a plus. It is part of the square and walking distance to lots of must sees and right on public transit.

10

Clara

21 Nov 2025

·

Stayed 3 nights

The room was nice and comfortable. Staff very friendly. Bar service was excellent.

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Cleanliness

Reviews consistently describe very clean rooms and public areas, with a fresh, recently renovated feel. A few isolated issues were noted, such as late service, missed restocking, or an odour resolved by staff.

Related guest reviews

10

Marina

2 Nov 2025

·

Stayed 3 nights

Check in was quick and easy. Room was modern, clean and had a great view. Appreciated the free drinks in the mini fridge. Excellent hotel & staff.

8

Hélène

16 Apr 2025

·

Stayed 3 nights

Le mini bar n’était pas froid donc les boissons étaient chaudes La femme de chambre n’avait pas mis de draps dans le lit la 3e nuit…

8

Christian

24 Feb 2025

·

Stayed 4 nights

Fantastic location right next to the arch. Rooms are stylish, very quiet (ours was on a light well), sparkling clean and it seems to be a brand new hotel. Bathroom was really great. My only complaints would be for the thermostat controls and firm mattresses. We paid around $140/night which was good value. Free minibar was a nice touch for arrival.

6

David

4 Jan 2025

·

Stayed 5 nights

Fantastic location for NYE as it's right around the corner from Plaza Comercial. Unfortunately, there was an issue with the central heater that made our rooms too hot, it took 3 nights to get it fixed and then we just ended up turning off the thermostat completel because even the central fan was blowing in hot air. Also, one of our 3 rooms had a distinct mold smell. Notified management & the housekeeper that came to pour bleach down the drain said it is a reoccuring issue. The bleach did get rid of the smell. If staying at this hotel I would request a room on the 4th or 5th floor so you can leave the windows open overnight without too much noise or cigarette smoke wafting in. The staff and housekeeping were very nice and responsive.

10

Rosa

19 Feb 2026

·

Stayed 4 nights

The room was clean and spotless. The staff were so friendly and helpful at all times. The hotel is close to the main plaza and definitely convenient. We were able to walk everywhere and super easy to get uber to take us to different places around the city

10

Cheyanne

21 Feb 2026

·

Stayed 3 nights

updated, clean, stylish, comfy, great location nice staff very accommodating

10

Adriano

18 Feb 2026

·

Stayed 1 night

Excelente localização, quartos modernos e limpos e de bom tamanho. Só não gostei da porta de correr do banheiro.

10

Line

1 May 2025

·

Stayed 1 night

Very clean and quiet hotel situated in the perfect area within walking distance to all the popular sites.

8

Massimo

19 Aug 2023

·

Stayed 3 nights

Posizione fantastica, personale cordiale, buona colazione. Alcune pecche: al rientro in camera alle 15.30 la pulizia non era ancora stata fatta, rumori forti nel pomeriggio per lavori ancora in corso (trapano)

10

Belinda

8 Jun 2025

·

Stayed 2 nights

Great location for touring Lisbon, both walking and by public transport. Room and common areas were very clean and nicely decorated. Noise level at night was quiet. Staff was very friendly and attentive. Would stay here again.

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Rooms

Rooms are modern and comfortable with high ceilings, effective soundproofing, strong Wi‑Fi and AC, and some balconies or landmark views. Several guests mention compact layouts, firm mattresses, thermostat quirks, or street noise in the liveliest-facing rooms.

Related guest reviews

10

Sandra

14 Sept 2024

·

Stayed 1 night

Great location. Quiet. Clean Rooms lovely and decorated nice with high ceilings

10

Bill

23 Jun 2025

·

Stayed 6 nights

Great location, lots of shops, restaurants etc Spacious room with great air conditioning

10

mona

7 Oct 2025

·

Stayed 2 nights

Perfect hotel in the heart of everything even though it was a small room they made the best out of the space the high ceilings help!

10

Donna

6 Oct 2025

·

Stayed 4 nights

Great hotel, modern, nice bed sheets and pillows. Windows make room virtually sound proof. Shampoo, conditioner and soap provided. Wifi strong and easy to use. Friendly staff , good bar. Would have liked body cream but no issue. Close to everything

8

Christian

24 Feb 2025

·

Stayed 4 nights

Fantastic location right next to the arch. Rooms are stylish, very quiet (ours was on a light well), sparkling clean and it seems to be a brand new hotel. Bathroom was really great. My only complaints would be for the thermostat controls and firm mattresses. We paid around $140/night which was good value. Free minibar was a nice touch for arrival.

10

Oksana

24 Jul 2025

·

Stayed 3 nights

Great property. Friendly staff. You will need earplugs if you plan to sleep before 11pm. No soundproofing can help with cheering singing crowds outside. They are so happy you cannot even get mad. Plan to join them.

10

Jennifer

23 Jan 2026

·

Stayed 2 nights

Fabulous hotel with a view of the arch from our balcony. Plenty of restaurants and shopping nearby.

10

Nadya

17 Apr 2025

·

Stayed 4 nights

Probably the best boutique hotel you can find in the area. The location is perfect, the rooms are beautiful, super clean - we had the one bedroom apartment which had 2 huge TV’s . The staff is outstanding, super polite and friendly. You have complimentary free fridge full of drinks- beer, pop and water, and every day water and coffee is re-fulled . Amazing stay , the view from the room was gorgeous!

10

Yuliia

7 Oct 2025

·

Stayed 2 nights

Not much to say because everything was just perfect. From the staff to the room and full mini bar + wine included in the stay. The rooms are clean and spacious, soundproofed!

10

Sarah Ashley

17 Mar 2025

·

Stayed 7 nights

Excellent location in the heart of everything. Amazingly sound proof walls and windows.

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Service

Service is widely praised as friendly, attentive and proactive, with seamless check‑ins, early access, and thoughtful touches for celebrations. A few guests reported less welcoming moments or hiccups, but responses were generally prompt and helpful.

Related guest reviews

10

Natalie

2 Dec 2025

·

Stayed 4 nights

Absolutely LOVED this hotel from location to service to room, all 11/10! The check in process was seamless and Sara at the front desk was amazing. Rueben was a fantastic bartender and made us feel so welcome for our first time in Lisbon. We were celebrating my mother’s bday and the hotel went above and beyond to make it extra special. Beds were super comfy and room was fairly spacious for a European hotel and had a king bed. Highly recommend this hotel to stay again or to anyone in Lisbon!

10

Emma

16 Nov 2025

·

Stayed 5 nights

This hotel is wonderful and we had a great stay. It’s in a fantastic position right in the heart of Lisbon. The room was gorgeous and very comfy and the staff were so friendly and nice. The barman had great chats with my fiancé about American football! Nothing was too much trouble, even our 4am check out time as we had an early flight! And they arranged a surprise cake and champagne for my birthday! The breakfast buffet was lovely but there are loads of brunch restaurants nearby if you fancy a change. It was our first visit to Lisbon and it was magic.

10

Brandt

16 Feb 2026

·

Stayed 4 nights

Loved this hotel. Only bad part was being ignored by the lobby bartender for whatever reason. There were only two things he could gather about us without engaging with us. One, we were american , but not the bad kind in the least and two, black ethnicity. I can’t say what his problem was actually, but l know what l felt. Other than that l loved everything about this hotel. I would book it again but avoid the bartender with the handle bar mustache. I truly didn't appreciate that.

6

Jonathan

12 Jul 2025

·

Stayed 4 nights

Hotel was nice. Staff was friendly. It definitely could have been a little more welcoming and friendly when you walked in and out of the hotel and talk to you and make sure everything was going well. Very clean hotel room service was excellent.

10

Christine

28 Nov 2025

·

Stayed 4 nights

We arrived a few hours before check in, our room was quite ready. So we went to get lunch and while we were eating the very nice manager brought us the keys and let us know the top As ready.

10

Michael

21 Oct 2023

·

Stayed 3 nights

We stayed here for three nights and had a fantastic stay. The hotel is brand new, and completed to a very high standard, with a beautiful bar on entrance and gorgeous sound-proofed modern and spacious rooms. The bedrooms were lovely, with a comfortable bed, luggage storage space, Nespresso machine and ample space to relax, including a small balcony. The bathroom was gorgeous with rainfall shower. Breakfast was included every day and this consisted of a wide selection of delicious hot and cold foods, fruit, cereals, sweet treats, juices, coffees and even a bottle of champagne for making mimosas! The location was fantastic - right next door to the Arco da Rua Augusta and the Praça do Comércio, with great transport links and walking distance for exploring the rest of the city. Despite being in the centre of everything, the rooms were soundproofed and you couldn't hear anything from outside. The staff at Pestana Rua Augusta Lisboa couldn't be more helpful, friendly and attentive. Check in was a breeze and were always on hand to answer any question we had during our stay. We would definitely stay here again if in Lisbon. 10/10 recommend!

10

Nancy Serra

10 Aug 2025

·

Stayed 3 nights

We LOVED our stay at Pestana and have already recommended this hotel to friends who are travelling to Lisbon in the near future. The hotel room was fantastic- clean, comfortable and beautiful. The reception staff were all beyond helpful, kind and super accommodating! We can’t say enough about these wonderful young people and the hotel!!

10

Michelle

29 Nov 2025

·

Stayed 3 nights

Staff was kind and responsive.

10

Elizabeth

7 Dec 2025

·

Stayed 1 night

Great hotel, fantastic location, wonderful staff

10

Marc

12 Nov 2023

·

Stayed 3 nights

Service was excellent. John at the front desk did an exceptional job—thank you!

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Location

The location is repeatedly highlighted as exceptionally central by the Rua Augusta Arch and Praça do Comércio, walkable to sights, dining, shopping and transport. Some note lively evening noise outside, though many rooms remain quiet with windows closed.

Related guest reviews

8

Jose

2 Jan 2025

·

Stayed 4 nights

Really good location, close to everything in the Baixa district. The rooms are on the smaller end but are clean. It is a bit noisy due to street level noise but it doesn't go on all night.

10

Betsy

30 Jan 2025

·

Stayed 2 nights

We were in the heart of the waterfront area near the arch. Just spectacular.

10

Steven

8 Sept 2025

·

Stayed 3 nights

This hotel is all about location. You can't get more central than Pestana Rua Augusta. You can easily walk to everything from this hotel. The large arch is right around the corner. The main area of attractions are just a short walk up Rua Augusta, the castle in Alfama is just up the hill from the hotel and the Time Out market is only about 7 minutes walking.

10

Oksana

24 Jul 2025

·

Stayed 3 nights

Great property. Friendly staff. You will need earplugs if you plan to sleep before 11pm. No soundproofing can help with cheering singing crowds outside. They are so happy you cannot even get mad. Plan to join them.

10

Clara

3 Sept 2025

·

Stayed 1 night

Great location

10

Riad

8 Apr 2025

·

Stayed 4 nights

Wonderful location if you're spending few days in Lisbon.

10

Tania

5 Aug 2025

·

Stayed 2 nights

Bel hôtel, bien situé tout près de l’Arc de Triomphe sur la rue Augusta. Plusieurs restaurants à proximité et ruelles agréables pour la marche.

10

Sarah Ashley

17 Mar 2025

·

Stayed 7 nights

Excellent location in the heart of everything. Amazingly sound proof walls and windows.

10

James

31 May 2025

·

Stayed 1 night

We stayed two nights in late May and enjoyed it. The location is great, the bed was very comfortable, and the breakfast was excellent. We will definitely return on our next trip to Lisbon.

10

Ashish

1 Jun 2025

·

Stayed 1 night

The location is just unbelievable. Close access to the Lisbon metro (blue line), trams and buses. I travelled alone and was in a “cozy” room, but it felt quite cavernous with the 12-15 feet ceiling. The staff was top notch. I made an error by booking too few days. The front desk went out of their way to add an extra day for me.

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Dining

Breakfast is frequently complimented for quality and variety, and many enjoyed the drinks and happy hour at the bar and meals at the on-site restaurant. A few found food average, room-service options limited, or had breakfast served at a nearby sister hotel.

Related guest reviews

10

Ana

8 Jul 2024

·

Stayed 4 nights

Excellent and friendly service, delicious food in attached restaurant. Absolutely nothing to complain about in the rooms, and the location is in the center of everything. A+

10

jill

23 Sept 2024

·

Stayed 3 nights

Beautiful hotel with comfortable beds and helpful staff. The restaurant on site serves fresh and delicious food. everything is extraordinarily clean and well-maintained. The hotel is quiet, even though it is very centrally located.

10

Laura

27 Mar 2024

·

Stayed 4 nights

Best place we stayed! Beautiful property, nice restaurant, helpful staff

10

Deborah

10 May 2025

·

Stayed 4 nights

Great location and lovely rooms and breakfasts at Olive were exceptional

10

Jekaterina

17 Aug 2025

·

Stayed 3 nights

Beautiful hotel; fantastic location . Amazing staff; restaurant was not the greatest food; we ate once and opted out for options outside the hotel. Overall, well kept property.

10

Manuel

3 Jun 2025

·

Stayed 5 nights

Pros: Centrally located property. Restaurant on the property served an excellent breakfast. Excellent room with modern decor. Staff very attentive and effective in resolving any concerns. Lastly, you have to experience the shower wand. Cons: To the gentleman: Shaving was a little bit of a challenge due to the extended shelf that partially covered the sink.. Overnight parking during the week was in the $40 Euro range. Bring some very good walking shoes.

10

Barry

20 May 2025

·

Stayed 3 nights

Loved the 2 for 1 hh.

10

Bradford

18 Mar 2024

·

Stayed 6 nights

A newer property ideally located near the main square. The staff is very attentive, particularly those serving breakfast at the sister property through the arch, a two-minute walk away.

10

Neal

17 Oct 2023

·

Stayed 4 nights

Great staff. Exceptionally helpful and friendly. Very comfortable room. Excellent breakfast buffet. Plenty to eat. Good quality. Very pleasant experience.

10

Cesar

24 Feb 2025

·

Stayed 1 night

Beautiful hotel. The best Eggs Benedict I have ever had.

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $309	20 $237	21 $241	22 $224	23 $281	24 $247
25 $200	26 $218	27 $223	28 $238	29 $200	30 $204	31 $248

Su	Mo	Tu	We	Th	Fr	Sa
1 $184	2 $208	3 $196	4 $207	5 $189	6 $219	7 $234
8 $204	9 $273	10 $252	11 $261	12 $227	13 $220	14 $211
15 $176	16 $175	17 $175	18 $173	19 $168	20 $194	21 $203
22 $155	23 $166	24 $181	25 $184	26	27	28
29 $148	30 $149

Pestana Rua Augusta Lisboa

Prices for Pestana Rua Augusta Lisboa

Monthly average prices

About this property

Location

Room options

Family Suite

Junior Suite

Classic Single Room (Cozy)

Classic Room

Premium Room (Corner)

Superior Room (Plus)

Superior Room

Comfort Room (Interior)

Guest reviews of Pestana Rua Augusta Lisboa

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Pestana Rua Augusta Lisboa

Prices for upcoming dates

Business details