Is parking available at the hotel?

Yes, free valet parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately VND 260,000 for adults and VND 130,000 for children.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

Where is the hotel located in relation to key landmarks?

The hotel is located in Hai Phong (Hồng Bàng), within a 5-minute drive of Tam Bac Lake and Queen of the Rosary Cathedral. It is 1.6 miles from Hai Phong Museum and 18.3 miles from Ha Long Bay.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool. Operational hours are not specified, but it is available year-round.

What are the hotel policies regarding children?

Children are allowed at the hotel, and the minimum age for children to stay for free is not specified.

Meliá Vinpearl Hai Phong Rivera Hotel

Average nightly price at Meliá Vinpearl Hai Phong Rivera by month, last 12 months (USD)
Month	Average price
January	US$71
February	US$76
March	US$68
April	US$75
May	US$75
June	US$68
July	US$61
August	US$61
September	US$61
October	US$61
November	US$65
December	US$62

What guests think

Meliá Vinpearl Hai Phong Rivera draws strong praise for clean, spacious rooms and popular amenities including the pool, spa, and gym, alongside a quiet, convenient location that suits both leisure travelers and families.

Service is generally warm and helpful, though several guests mentioned language barriers at the front desk and in the restaurant. Rooms are widely described as comfortable and well equipped with fast Wi‑Fi. Breakfast earns consistent compliments; a few guests wanted more vegan or Vietnamese options. Expect a polished stay with standout facilities and mostly reliable service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests consistently praise the pool and gym, and several reviews note a good spa.

Related guest reviews

10

Lien

8 May 2024

·

Stayed 3 nights

Reception Staffs were very helpful, lots of food choices for breakfast , resort was very relaxing,

10

youngkyu

3 Jul 2023

·

Stayed 6 nights

출장가면 항상 이용하는 호텔 입니다. 깔끔하고 방이 기본적으로 넓어 쾌적 합니다. 욕실도 따로 있어 탕에들어가면 Good 룸서비스 잘 되고, 레스토랑 음식들도 모두 맛있습니다. 수영장 정말 잘 되어있고 이뻤습니다. 숙박객은 수영장 이용과 헬스장이용이 무료에요

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10

Alexander

27 Aug 2025

·

Stayed 2 nights

Everything was amazing from the rooms, restaurant, pool and gym. I would just say that the children play area was not up to the level of the rest of the hotel and could no with some upgrading. But, besides that my family had a wonderful stay.

10

Ehsan

10 Sept 2025

·

Stayed 1 night

I booked 2 adults and 1 kid But they provided 2x single bed. Breakfast and pool were 10/10

10

Ka Yi

16 Nov 2025

·

Stayed 2 nights

Breakfast is delicious and spa is good

8

Masahiro

24 Oct 2025

·

Stayed 2 nights

スパはよかった

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10

Monica

14 Jun 2023

·

Stayed 3 nights

Amazing hotel - super clean and maintained. The pool area was enjoyed by the kids with 3 different pools and a foosball table available in the pool area. The hotel staff was super friendly and helpful. Jeanie, guest relation officer, was amazing! with scheduling tours and transportation. Highly recommend!!

10

JANICE

19 Dec 2023

·

Stayed 1 night

We stayed on The Level floor and were greeted immediately and everything explained clearly by very friendly staff. We were very happy with our room and also used the lounge that evening. At breakfast we were able to order extra items to those at the buffet, however breakfast is in the main restaurant, which was busy. We had a one night stay as we had a flight from Haiphong Airport the following day. Overall we would recommend this hotel.

10

James

1 May 2024

·

Stayed 3 nights

Staff were all attentive and guest oriented. Hotel suite rooms were great , breakfast buffet was good. The pool area is nice, just wished it stayed open later than 6pm

8

William

29 Apr 2024

·

Stayed 3 nights

Spacious, clean, grand scale. The lounge was empty of people and staff most of the time it was open. Dislike were the lobby walkways which were open and exposed to the elements so when it rained, walking to your room would require skill to avoid slipping on the wet tile floors.

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Cleanliness

Reviews repeatedly describe the hotel and rooms as very clean and well maintained.

Related guest reviews

10

Michael

28 Oct 2025

·

Stayed 3 nights

Clean and spacious

10

youngkyu

3 Jul 2023

·

Stayed 6 nights

출장가면 항상 이용하는 호텔 입니다. 깔끔하고 방이 기본적으로 넓어 쾌적 합니다. 욕실도 따로 있어 탕에들어가면 Good 룸서비스 잘 되고, 레스토랑 음식들도 모두 맛있습니다. 수영장 정말 잘 되어있고 이뻤습니다. 숙박객은 수영장 이용과 헬스장이용이 무료에요

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10

Kiwhan

22 Mar 2024

·

Stayed 3 nights

식사, 청결, 조용함, 외부 연결도로 편리함

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10

Teamyong

14 May 2024

·

Stayed 2 nights

쾌적하고 좋았습니다.

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10

Beatrice

19 May 2023

·

Stayed 1 night

Very beautiful hotel, clean , staff are very polite, excellent service. Only need to improve food quality and menu selection needs to have more Vietnamese food, we are in Vietnam we wanted to try Vietnamese food . Hotel is very well maintained.

10

FUMING

24 Mar 2025

·

Stayed 2 nights

房間寬敞整潔, 早餐豐富, 服務人員也很親切有禮!

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10

Monica

14 Jun 2023

·

Stayed 3 nights

Amazing hotel - super clean and maintained. The pool area was enjoyed by the kids with 3 different pools and a foosball table available in the pool area. The hotel staff was super friendly and helpful. Jeanie, guest relation officer, was amazing! with scheduling tours and transportation. Highly recommend!!

10

jaehyun

7 Jun 2024

·

Stayed 1 night

아주 깨끗 합니다

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10

Henry

21 Mar 2024

·

Stayed 1 night

Very clean hotel room and nice staff

8

Wenche

19 Nov 2024

·

Stayed 2 nights

You get great value for your money at this hotel. Everything is nice and clean, and in a good area of the city. Only downside is we had some language barriers, especially at the restaurant. We don’t expect them to be fluent in English in anyway, but considering this hotel is international and five stars, we do expect them to know basic words. However we had a nice stay and would recommend it.

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Rooms

Rooms are spacious, comfortable, and quiet, with reliable, fast Wi‑Fi. The Level floor and suites receive praise for comfort.

Related guest reviews

8

JEAUN

10 Nov 2025

·

Stayed 2 nights

좀 연식이 있음. 호텔방은 넓음. 큰방 업글도 고려해볼만은 함

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10

ATSUSHI

8 Apr 2025

·

Stayed 1 night

・Charging facilities in the room were few.

10

cathy

2 Sept 2024

·

Stayed 2 nights

Wonderful breakfast, fast wi-fi, gorgeous smell and towels.

10

JIHUN

8 Mar 2023

·

Stayed 1 night

가성비 만족하는 베드컨디션과 숙소의 조요함

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10

Jaeseog

2 Aug 2023

·

Stayed 1 night

방은 청결하고 usb 층전포트가 있었고 와이파이 잘 터짐. 직원은 잘 웃고 영어가 능숙합니다. 테라스가 있어서 편리했고 수압 좋고 에어컨도 잘 작동됩니다. 조식 뷔페도 괜찮아요. 제대로된 5성급 호텔을 식사포함해서 성수기에 이 가격에 누릴 수 있어서 좋았습니다

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10

James

1 May 2024

·

Stayed 3 nights

Staff were all attentive and guest oriented. Hotel suite rooms were great , breakfast buffet was good. The pool area is nice, just wished it stayed open later than 6pm

10

David

8 Nov 2025

·

Stayed 2 nights

It's really a great space, great architect, great staff, good fortune to have that.

10

JOOWON

26 Sept 2024

·

Stayed 5 nights

몇만원 차이안나는거 꼭 방을 업그레이드 하셔서 LEVEL의 혜택을 받으시길 바랍니다 8층의 객실들은 매우 훌륭함

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10

Hangil

19 Jun 2024

·

Stayed 1 night

But it's a little unfortunate. I always like to use a suite. However, the facility has not been repaired. I couldn't use the safe because the bathroom sink was broken, or because there was no electricity in the safe in the room. Every time I visited, I witnessed the same phenomenon and asked for improvement, but it hasn't always changed. Except for this, the hotel service was all satisfactory. It's a little less detailed, but it's a pity that it doesn't bother me much. The hotel is very satisfactory for the price.

10

Nishant

28 Jun 2023

·

Stayed 1 night

The Staff, reception, room size and ambiance were amazing. Ms. Tammy, at the front desk, was really helpful and courteous. Appreciate her help.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and professional, with smooth check‑in and attentive assistance from front desk and guest relations. Some guests experienced language barriers at the front desk and in the restaurant.

Related guest reviews

10

Marc-Anthony

21 May 2025

·

Stayed 1 night

Toujours au top cet hôtel !! Le personnel est très gentille et professionnel et les services sont à la hauteur !! Mon hôtel préféré

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10

gi

21 Sept 2024

·

Stayed 4 nights

I stayed 4nights there.. The staffs are incredible. They are so nice and friendly. Also they work hard to meet the guest’s requests. Thanks for the amazing team work!!

10

Monica

14 Jun 2023

·

Stayed 3 nights

Amazing hotel - super clean and maintained. The pool area was enjoyed by the kids with 3 different pools and a foosball table available in the pool area. The hotel staff was super friendly and helpful. Jeanie, guest relation officer, was amazing! with scheduling tours and transportation. Highly recommend!!

10

Trung

29 Sept 2024

·

Stayed 7 nights

Its a convenient location for me to visit relatives. Staffs are helpful and friendly

10

Minxian

9 Mar 2024

·

Stayed 1 night

very good service

8

Mario

3 May 2023

·

Stayed 2 nights

Beautiful property. But, the service at the front desk and the restaurant was lacking. Almost no one speaks English, even at the front desk. The food was good.

10

Henry

21 Mar 2024

·

Stayed 1 night

Very clean hotel room and nice staff

10

Ian

30 Sept 2024

·

Stayed 7 nights

Very nice hotel. I stayed here for a week and was very impressed. Comfortable, luxurious, and the staff was very helpful and friendly. The breakfast is wonderful. Will definitely stay here again.

8

Wenche

19 Nov 2024

·

Stayed 2 nights

You get great value for your money at this hotel. Everything is nice and clean, and in a good area of the city. Only downside is we had some language barriers, especially at the restaurant. We don’t expect them to be fluent in English in anyway, but considering this hotel is international and five stars, we do expect them to know basic words. However we had a nice stay and would recommend it.

10

Nishant

28 Jun 2023

·

Stayed 1 night

The Staff, reception, room size and ambiance were amazing. Ms. Tammy, at the front desk, was really helpful and courteous. Appreciate her help.

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Location

Guests like the quiet, clean area and find the location convenient for getting around the city.

Related guest reviews

10

Kiwhan

22 Mar 2024

·

Stayed 3 nights

식사, 청결, 조용함, 외부 연결도로 편리함

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10

JANICE

19 Dec 2023

·

Stayed 1 night

We stayed on The Level floor and were greeted immediately and everything explained clearly by very friendly staff. We were very happy with our room and also used the lounge that evening. At breakfast we were able to order extra items to those at the buffet, however breakfast is in the main restaurant, which was busy. We had a one night stay as we had a flight from Haiphong Airport the following day. Overall we would recommend this hotel.

10

Trung

29 Sept 2024

·

Stayed 7 nights

Its a convenient location for me to visit relatives. Staffs are helpful and friendly

10

KENNY

17 Jul 2024

·

Stayed 1 night

Very upscale and nice, definitely located in a nice clean area away from the hustling and bustling of a typical Vietnam city.

8

Wenche

19 Nov 2024

·

Stayed 2 nights

You get great value for your money at this hotel. Everything is nice and clean, and in a good area of the city. Only downside is we had some language barriers, especially at the restaurant. We don’t expect them to be fluent in English in anyway, but considering this hotel is international and five stars, we do expect them to know basic words. However we had a nice stay and would recommend it.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for taste and variety. A few guests desired more vegan and Vietnamese options.

Related guest reviews

10

Lien

8 May 2024

·

Stayed 3 nights

Reception Staffs were very helpful, lots of food choices for breakfast , resort was very relaxing,

10

youngkyu

3 Jul 2023

·

Stayed 6 nights

출장가면 항상 이용하는 호텔 입니다. 깔끔하고 방이 기본적으로 넓어 쾌적 합니다. 욕실도 따로 있어 탕에들어가면 Good 룸서비스 잘 되고, 레스토랑 음식들도 모두 맛있습니다. 수영장 정말 잘 되어있고 이뻤습니다. 숙박객은 수영장 이용과 헬스장이용이 무료에요

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10

Beatrice

19 May 2023

·

Stayed 1 night

Very beautiful hotel, clean , staff are very polite, excellent service. Only need to improve food quality and menu selection needs to have more Vietnamese food, we are in Vietnam we wanted to try Vietnamese food . Hotel is very well maintained.

10

Ehsan

10 Sept 2025

·

Stayed 1 night

I booked 2 adults and 1 kid But they provided 2x single bed. Breakfast and pool were 10/10

10

Ka Yi

16 Nov 2025

·

Stayed 2 nights

Breakfast is delicious and spa is good

10

JANICE

19 Dec 2023

·

Stayed 1 night

We stayed on The Level floor and were greeted immediately and everything explained clearly by very friendly staff. We were very happy with our room and also used the lounge that evening. At breakfast we were able to order extra items to those at the buffet, however breakfast is in the main restaurant, which was busy. We had a one night stay as we had a flight from Haiphong Airport the following day. Overall we would recommend this hotel.

8

Mario

3 May 2023

·

Stayed 2 nights

Beautiful property. But, the service at the front desk and the restaurant was lacking. Almost no one speaks English, even at the front desk. The food was good.

10

Maik

20 Oct 2024

·

Stayed 3 nights

More choice of vegan dishes at the breakfast buffet.

10

Ian

30 Sept 2024

·

Stayed 7 nights

Very nice hotel. I stayed here for a week and was very impressed. Comfortable, luxurious, and the staff was very helpful and friendly. The breakfast is wonderful. Will definitely stay here again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $45	2 $45	3 $45
4 $45	5 $45	6 $45	7 $45	8 $45	9 $45	10 $45
11 $45	12 $45	13 $45	14 $45	15 $45	16 $48	17 $45
18 $48	19 $48	20 $48	21 $57	22 $48	23 $53	24 $53
25 $48	26 $48	27 $48	28 $48	29 $59	30 $59	31 $53

Su	Mo	Tu	We	Th	Fr	Sa
1 $57	2 $57	3 $57	4 $57	5 $57	6 $56	7 $56
8 $57	9 $57	10 $57	11 $57	12 $57	13 $56	14 $56
15 $69	16 $57	17 $69	18 $57	19 $57	20 $56	21 $56
22 $69	23 $57	24 $67	25 $57	26 $57	27 $56	28 $56
29 $57	30 $69

Meliá Vinpearl Hai Phong Rivera

Prices for Meliá Vinpearl Hai Phong Rivera

Monthly average prices

About this property

Location

Room options

Deluxe Room

the Level Suite

the Level Premium Room

Presidential Suite

Suite

Guest reviews of Meliá Vinpearl Hai Phong Rivera

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Meliá Vinpearl Hai Phong Rivera

Prices for upcoming dates