Is parking available at the property?

Free parking is available for vehicles at the property.

Does the property allow pets?

No pets are allowed at the property, including service animals.

What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 11:00. Early or late check-in/check-out availability is not specified.

What is the location of the property in relation to key landmarks?

The property is located in Bear Mountain Resort, a neighborhood in Victoria, surrounded by mountains. It is near attractions such as Butchart Gardens, Victoria Harbour, and recreational activities like mountain climbing and hiking.

What are the policies regarding children staying at the property?

Children are not permitted at the property; it is an adults-only accommodation.

Bear Mountain Refuge

What guests think

Across many reviews, guests describe Bear Mountain getaway as a cozy, well-decorated basement studio in a quiet upscale neighborhood, with comfortable beds, thoughtful extras, friendly hosts, and convenient access to Bear Mountain amenities and greater Victoria.

Several travelers repeatedly note poor soundproofing, with footsteps and occasional gatherings upstairs disrupting light sleepers. Cleanliness is widely praised, though a few mention dust buildup on decor or vents. Parking is generally easy, but hillside spots or daytime construction can make it tighter, and a minority reported chilly rooms or awkwardly high or firm bedding. Overall, it offers good value as a homey base outside downtown.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is generally straightforward, with street or beside-suite options; a few note hillside parking or tighter daytime availability due to nearby construction. Some units have a private entrance, and one guest experienced door-code/keypad confusion.

Related guest reviews

10

Sandi R.

Oct 2, 2023

·

Stayed 1 night

Although we did not meet Heather, her communication was excellent. There was no problem finding her house. Parking was easy beside the suite. We found trails very close by which led to a forested area and the beautiful Valley Golf Course. The reviews on Jack's Place in the Bear Mountain complex were not favourable, so we retraced our steps to Langford and enjoyed our evening meal at the Log House. The Rack was way too noisy. The bottle of wine Heather left for us was a lovely touch. Our room was cosy, the bed very comfortable, loved the shower area, and good water pressure.

6

Jet G.

Sep 7, 2024

·

Stayed 1 night

Difficult to find & hillside parking, but lovely room. We stayed up late, but sat outside for a quiet chat in the new subdivision. Nice starry sky. Bed was a bit high for me & it was a tad chilly. Unsure if we kept the hosts awake,as lots of foot traffic above on hardwood floors early morn. Still, hosts were kind & inobtrusive. Great deal for 2 on the Island. Thank you!

10

Judi G.

May 11, 2023

·

Stayed 4 nights

We arrived for a four day stay, plenty of room to unpack. Lots of hangers in closet and drawers to put things into. Beautifully decorated with a seating area that was not your bed. When we arrived a bottle of rose’ and chocolates awaited us. You have your own entrance so you can come and go without disturbing anyone. Its close to lots of restaurants, Jacks Place is only a 5 min drive or 15 min walk. Definitely would recommend it and would stay there again.

10

Greg G D.

Jun 21, 2023

·

Stayed 6 nights

Room was ready when we arrived clean and well appointed with coffee bar, mini fridge and micro wave. Directions to to property were provided by the owner and were accurate. Instructions to gain entry were easy. Street parking was available. There is building construction in the area so daytime parking was a little tighter though we were out during the daytime. Walking trails everywhere with beautiful views. The owner experienced a personal tragedy and there was some noise related to abnormal owner-guest traffic. The owners were very apologetic and receptive to our feedback. We would stay again.

10

Sherri C.

Aug 22, 2024

·

Stayed 1 night

The proximity to Bear Mountain was perfect for a walk to dinner after our game. Beautiful unit with lovely decor (so much decor that there isn’t a lot of room to put your own things down) but lovely just the same. We were given a door code but since our unit doesn’t have a keypad a bit of hilarity ensued with the other guests!

10

Ken I.

Jul 10, 2024

·

Stayed 7 nights

This VRBO I would compare to a luxury hotel suite. The furniture is all high end with a comfortable queen bed and a bathroom with a nice shower. The space has south facing windows making it nice and bright. Comes complete with all the amenities a person would ever need. The outside has a private entrance with two small patio's, one in the sun and one covered in the shade. The space is perfect for two people. We would definitely stay here again.

10

Rohini S.

Jun 28, 2025

·

Stayed 2 nights

My friend and I enjoyed our stay. It was conveniently located and the parking was perfect. We enjoyed our complimentary bottle of wine!

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Cleanliness

Many guests report very clean, well-kept spaces, sometimes spotlessly so. A smaller number mention dust buildup on decor or vents, indicating occasional lapses in detailed dusting.

Related guest reviews

10

Tymon

May 22, 2023

·

Stayed 2 nights

The suite was very well clean and comfortable. A great and affordable place to stay to enjoy Bear Mountain community. Would definitely stay again

10

Dorothy

Apr 10, 2025

·

Stayed 2 nights

For someone allergic to dust it was a bit of a rough weekend. Place hadn’t been dusted for awhile

10

Tracy R.

Apr 3, 2023

·

Stayed 2 nights

Second time staying here. Lovely place. Clean, comfortable and a nice location. Perfect for exploring and going for walks. Will stay again!

10

Shareece B.

Oct 5, 2023

·

Stayed 1 night

Perfect stay. Property was clean, and tidy.

10

Christine

Jun 10, 2024

·

Stayed 2 nights

This property is lovely. Very nice decor and linens. Nice touch with water and wine in the fridge! My only suggestion is it needed a good dusting. Bathroom fan very clogged with dust and tables and home decor; I would highly recommend this property and would stay here again.

8

Jim

Jul 28, 2025

·

Stayed 1 night

The property was quite nice for the cost. Very clean.

10

Karen G.

Sep 19, 2025

·

Stayed 1 night

We had a very comfortable stay in this studio suite. It was clean, nicely decorated and located in a nice area on Bear Mountain.

8

Jozo

Jun 17, 2024

·

Stayed 2 nights

Overall it was it was a great place to stay. Agree with other reviews that it needs a little bit of dusting. We found that the sound proofing between suites and up stairs not so good.

10

Kathleen A.

Mar 11, 2024

·

Stayed 4 nights

We loved our stay at this property, we will definitely be coming back next time we’re in Victoria. It was clean, comfortable and had everything we needed. The unit was tastefully decorated. The hosts were very friendly and extremely helpful. Thankyou!!

10

Jacquie B.

Aug 16, 2024

·

Stayed 3 nights

Spotlessly clean, very comfortable, quiet location, hosts did a beautifull job! Thank you Heather and Ben.

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Rooms

Cozy and tastefully decorated studio with comfortable beds and handy in-room amenities like a mini-fridge, microwave, and coffee setup. Recurrent drawbacks are poor soundproofing from upstairs; a few guests also noted chilly temperatures, a small/noisy heater, high bed, or firm pillows.

Related guest reviews

4

Pascal B.

Sep 26, 2025

·

Stayed 1 night

it's an upper class suburb with a golf course and a big hôtel. Only one restaurant nearby. We were expecting calm in such a neighbourhood. The streets are calm but the unit is not appropriate for a quiet stay. It's a basement room in a house with absolutely no sound prooffing. The hosts were immediatly receptive when we asked to turn down the AC. then we asked when did the "quiet time" starts; they were having a party with neighbours and we could hear almost everything. They moved the party on an outside patio so we were able to get to sleep until... the cleaning operation started, past 11PM. It seemed liked everybody put on hard shoes to come in an out of the room right upstairs our bed. Despite requests to keep the noise down, they ignored us and continued the noise until all the guests were out. At least they enjoyed their night. The place was clean and Bob is very sympathetic, but a lot of little intentions (coffee machine, chocolate, bottle of wine, etc.) don't make up to a ruined night sleep. Rest is the prime target of a sleepover stop like this one for people on vacation. We are more than disapointed and do not recommand this place to anybody who has normal hearing.

4

Marion

Mar 10, 2025

·

Stayed 2 nights

The first night there was a party above until after midnight and obviously there was no soundproofing making it impossible to sleep. We would have appreciated a heads up by the owner that this party was happening on the Friday night and we would have chosen another place to stay.

8

Anna

Jun 15, 2025

·

Stayed 2 nights

Overall good stay. Nice little unit, lower level of a big house. large windows, clean. Lots of clean towels. A nice welcome gift with bottle of wine and 2 bottles of water. No kitchen,but a microwave coffe maker and kettle, with lots of dishes and cutlery, tea and coffee. Great location in a nicer area of the city. Clean, outside very quiet. What we didn't like that much: *poor insulation,to the point that you can hear people talk on the level above.And them walking is crazy loud* *owner ignored my messages at the end of my stay* *Pillows are super hard* *Too busy with decor items*

10

Claude

May 3, 2023

·

Stayed 1 night

Everything was carefully thought out. It was truly impeccable (and I am usually one to clean when I arrive at a lodging, be it an RB&B or hotel…) If we were to absolutely find a minus, we would say it was a little chilly although the heater made in difference. Thank you!

8

MELLISSA W.

Aug 24, 2025

·

Stayed 3 nights

Overall a very nice place to stay. Only thing that was disappointing to us was the amount of noise that could be heard above us. People talking/walking. However, we would stay here again if our travels brought us back to the Island.

10

Michelle

Nov 17, 2024

·

Stayed 2 nights

Clean, comfortable and cozy. It was nicely decorated with additional touches such as a selection of coffee, good shower products, and a hair dryer.

10

Chris G.

Aug 17, 2025

·

Stayed 2 nights

Great place to stay! Very comfy bed, well furnished & great location that suited all our needs. Definitely would stay here again.

10

Judi G.

May 11, 2023

·

Stayed 4 nights

We arrived for a four day stay, plenty of room to unpack. Lots of hangers in closet and drawers to put things into. Beautifully decorated with a seating area that was not your bed. When we arrived a bottle of rose’ and chocolates awaited us. You have your own entrance so you can come and go without disturbing anyone. Its close to lots of restaurants, Jacks Place is only a 5 min drive or 15 min walk. Definitely would recommend it and would stay there again.

10

Ken I.

Jul 10, 2024

·

Stayed 7 nights

This VRBO I would compare to a luxury hotel suite. The furniture is all high end with a comfortable queen bed and a bathroom with a nice shower. The space has south facing windows making it nice and bright. Comes complete with all the amenities a person would ever need. The outside has a private entrance with two small patio's, one in the sun and one covered in the shade. The space is perfect for two people. We would definitely stay here again.

8

Vivian W.

Apr 5, 2023

·

Stayed 1 night

Great location & amenities as always. The usual wonderful comfort of this VRBO was hampered by the fact that it was quite cold (heater was off) when we arrived. Despite turning the heater to high the whole time we were there, it continued to remain quite cool, the first time we have experienced this. Obviously, the unusually below average temperatures were a factor.

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Service

Hosts are friendly and welcoming, with clear directions, easy check-in, and responsive communication. A few guests reported lapses, such as unanswered messages or no advance notice about upstairs events.

Related guest reviews

10

Jolene

Dec 2, 2022

·

Stayed 19,323 nights

Probably the most coziest place we have ever stayed at. The decor, candles, coffee/tea, books and wine were perfect. I didn’t want to leave the suite. The host was very accommodating and responsive. I would definitely recommend.

4

Marion

Mar 10, 2025

·

Stayed 2 nights

The first night there was a party above until after midnight and obviously there was no soundproofing making it impossible to sleep. We would have appreciated a heads up by the owner that this party was happening on the Friday night and we would have chosen another place to stay.

8

Anna

Jun 15, 2025

·

Stayed 2 nights

Overall good stay. Nice little unit, lower level of a big house. large windows, clean. Lots of clean towels. A nice welcome gift with bottle of wine and 2 bottles of water. No kitchen,but a microwave coffe maker and kettle, with lots of dishes and cutlery, tea and coffee. Great location in a nicer area of the city. Clean, outside very quiet. What we didn't like that much: *poor insulation,to the point that you can hear people talk on the level above.And them walking is crazy loud* *owner ignored my messages at the end of my stay* *Pillows are super hard* *Too busy with decor items*

10

Sanjay S.

Jun 18, 2023

·

Stayed 1 night

Ben and Heather are gracious hoat On Ben’s recommendation I was able to plan well and was able to navigate Victoria’s attractions with ease. The property is immaculately clean and the mountain surrounding is quite and beautiful

10

Tymon B.

Oct 15, 2023

·

Stayed 2 nights

Second time staying here. Place is very nice, clean and affordable. The hosts are amazing and are great to communicate with. Will definitely be back.

10

Janet

Sep 16, 2025

·

Stayed 2 nights

We were welcomed by our host, Ben and we enjoyed a delightful stay.

10

Greg G D.

Jun 21, 2023

·

Stayed 6 nights

Room was ready when we arrived clean and well appointed with coffee bar, mini fridge and micro wave. Directions to to property were provided by the owner and were accurate. Instructions to gain entry were easy. Street parking was available. There is building construction in the area so daytime parking was a little tighter though we were out during the daytime. Walking trails everywhere with beautiful views. The owner experienced a personal tragedy and there was some noise related to abnormal owner-guest traffic. The owners were very apologetic and receptive to our feedback. We would stay again.

10

Mikolas M.

Jul 22, 2024

·

Stayed 3 nights

Heather’s place is in a beautiful, quiet area. A bit of a drive from Victoria, but it wasn’t difficult to spend the day there. The place was clean and comfortable. Communication with Heather was very easy. Would recommend this place.

10

Jocelyne P.

Sep 13, 2024

·

Stayed 2 nights

Heather was a gracious hostess who made check in and out very easy. Bed was very comfortable and suite was beautifully decorated. We would definitely stay again!

10

Sandra R.

Feb 8, 2025

·

Stayed 3 nights

Overall was very pleased with our stay. Lovely and friendly Host. Thank you to Heather.

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Location

Quiet, upscale Bear Mountain area close to golf, trails, and Jack’s Place, with easy access to Langford and Victoria. Some found it a bit removed or hard to find, but most appreciated the peaceful setting.

Related guest reviews

10

Karen G.

Sep 19, 2025

·

Stayed 1 night

We had a very comfortable stay in this studio suite. It was clean, nicely decorated and located in a nice area on Bear Mountain.

10

Dave M.

Sep 13, 2024

·

Stayed 4 nights

Close enough to Victoria without being right in the thick of it. Beautiful setting. Nicely appointed room.

10

Shawn H.

Apr 8, 2025

·

Stayed 4 nights

very roomy and feels like home. well stocked and everything we needed. awesome location to get out of victoria busyness

10

Shelley and Grant S.

Jun 4, 2024

·

Stayed 1 night

This is one of the best VRBO studio units that we have stayed in. The unit was tastefully decorated, extremely clean, spacious and the bed was really comfortable! All of the extra touches and additions made it even better! It’s a short walk (or drive) to Bear Mountain golf course and Jack’s Place restaurant. We would definitely stay again if our travels bring us back to this area.

8

Lorraine

Aug 3, 2023

·

Stayed 1 night

Wonderful spot, easy to access the unit, but location not ideal for my husband and I.

10

Sherri C.

Aug 22, 2024

·

Stayed 1 night

The proximity to Bear Mountain was perfect for a walk to dinner after our game. Beautiful unit with lovely decor (so much decor that there isn’t a lot of room to put your own things down) but lovely just the same. We were given a door code but since our unit doesn’t have a keypad a bit of hilarity ensued with the other guests!

10

Mikolas M.

Jul 22, 2024

·

Stayed 3 nights

Heather’s place is in a beautiful, quiet area. A bit of a drive from Victoria, but it wasn’t difficult to spend the day there. The place was clean and comfortable. Communication with Heather was very easy. Would recommend this place.

10

Jane B.

Sep 23, 2023

·

Stayed 4 nights

Luxurious space, so many lovely extras, beautiful neighbourhood, I highly recommend this wonderful space.

10

Susan

Aug 10, 2023

·

Stayed 1 night

Great location and neighborhood.

10

Beth O.

Sep 13, 2023

·

Stayed 1 night

Very clean and well kept. Many amenities supplied. Walking distance to a restaurant.

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Dining

Not enough information in reviews.

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Su	Mo	Tu	We	Th	Fr	Sa
		1 $153	2 $153	3 $153	4 $151	5 $152
6 $153	7 $151	8 $152	9 $152	10 $147	11 $147	12 $143
13 $152	14 $151	15 $151	16 $148	17 $151	18 $152	19 $151
20 $147	21	22	23	24 $151	25 $152	26 $152
27 $153	28 $152	29 $151	30 $147	31 $151

Bear Mountain Refuge

About this property

Location

Guest reviews of Bear Mountain Refuge

What guests think

Property Policies

Good to know

FAQs about Bear Mountain Refuge

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14 $152
15 $152	16 $143	17 $152	18 $152	19 $152	20 $143	21 $153
22	23	24	25	26	27 $151	28 $152
29 $144	30 $152