Casa del Jaguar Beach Hotel
348 $US
/nuit
Moyenne pour septembre
Prix pour Casa del Jaguar Beach Hotel
Sélectionnez les dates pour voir les prix et les disponibilités
348 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Casa del Jaguar Beach Hotel, les prix par nuit s'élèvent en moyenne à 341 $US pendant le mois le moins cher (juin) et à 611 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 565 $US |
| février | 611 $US |
| mars | 558 $US |
| avril | 440 $US |
| mai | 381 $US |
| juin | 341 $US |
| juillet | 401 $US |
| août | 396 $US |
| septembre | 348 $US |
| octobre | 360 $US |
| novembre | 407 $US |
| décembre | 532 $US |
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sept. · 348 $US
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Le plus cher : février (env. 611 $US)
Le moins cher : juin (env. 341 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages et des soins du visage, et permettez qu'on prenne soin de vous. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à I...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages et des soins du visage, et permettez qu'on prenne soin de vous. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service d'organisation de mariages.
Services de l'établissement
Les équipements et services proposés incluent un personnel polyglotte, une consigne à bagages et un coffre-fort à la réception.
Repas
Réveillez vos papilles à Guru, l'un des 2 restaurants de cet hôtel. Pour bien finir la journée, vous trouverez sur place un bar à la plage. Un petit déjeuner continental gratuit est servi tous les jours de 07 h 30 à 11 h 00.
Chambres
Les 12 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et des articles de toilette de luxe. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et un bureau, mais aussi un téléphone avec des appels locaux gratuits.
Emplacement
En choisissant Casa del Jaguar Beach Hotel, vous profiterez d'un séjour à Isla Mujeres (Centro - Supmza 001), à seulement quelques pas de sites à ne pas manquer comme Plage du Nord et Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc. Cet hôtel au bord de la plage se trouve à 1 km de Port d'Isla Mujeres et à 30,3 km de La Isla (centre commercial).
À proximité
Plage du Nord(0.1 miles)
Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc(0.1 miles)
Cimetière d'Isla Mujeres(0.3 miles)
Miguel Hidalgo(0.3 miles)
Phare de Punta Norte(0.4 miles)
Lettres géantes d’Isla Mujeres(0.4 miles)
Galerie d'art Aztlán Galería(0.4 miles)
Plage El Cocal(0.5 miles)
Port d'Isla Mujeres(0.6 miles)
Garrafón Natural Reef Park (parc à thème)(1.2 miles)
Maison Crayola(2.5 miles)
Maison Mundaca(3.5 miles)
Playa Tiburon(4.1 miles)
Parc aquatique Parque de los Sueños(4.4 miles)
Île artificielle de Joyxsee(4.6 miles)
L'aéroport principal le plus proche est : Aéroport international de Cancún (CUN)(21.8 miles)
Navette aéroport
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Ménage
Emplacement
Calle Zazil Ha #118 Playa Norte, Centro - Supmza 001, Isla Mujeres, Isla Mujeres, Quintana Roo, Mexique
Plage du Nord (0.1 miles)
Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc (0.1 miles)
Cimetière d'Isla Mujeres (0.3 miles)
Miguel Hidalgo (0.3 miles)
Phare de Punta Norte (0.4 miles)
Lettres géantes d’Isla Mujeres (0.4 miles)
Options de chambre
9
Master Suite
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
646 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
14
Suite Junior
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
538 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
5
Suite, 2 chambres
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Simples
Couchages 2
753 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
Avis des voyageurs sur Casa del Jaguar Beach Hotel
9
Superbe
Basé sur 105 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Les voyageurs décrivent l'hôtel Casa del Jaguar Beach comme un boutique-hôtel de bord de mer, petit et relaxant, situé sur Playa Norte, avec un personnel accueillant, des intérieurs propres, des chambres confortables, bien que parfois simples, une bonne cuisine et un petit-déjeuner inclus, ainsi que des transats réservés sur la plage et une piscine pittoresque.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Les voyageurs décrivent l'hôtel Casa del Jaguar Beach comme un boutique-hôtel de bord de mer, petit et relaxant, situé sur Playa Norte, avec un personnel accueillant, des intérieurs propres, des chambres confortables, bien que parfois simples, une bonne cuisine et un petit-déjeuner inclus, ainsi que des transats réservés sur la plage et une piscine pittoresque.
Il est facile de se rendre à pied au centre-ville et à la station de ferry, et les eaux calmes et peu profondes sont idéales pour la baignade. Un inconvénient récurrent est le service lent au petit-déjeuner. Certains notent de la musique provenant des clubs de plage voisins l'après-midi, des erreurs occasionnelles au bar ou à l'enregistrement, et des petits problèmes d'entretien sporadiques. Un séjour calme et à petite échelle, idéal pour les voyageurs qui apprécient le confort et la simplicité.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Cadre en bord de mer avec transats réservés et une piscine pittoresque ; le service de plage et le service au bar sont fréquemment salués. Certains signalent de la musique provenant des clubs de plage voisins l'après-midi et, dans un cas, une piscine très froide.
Avis de voyageur à ce sujet
2
Armando
19 août 2024
·
A séjourné 3 nuits
The property is old and needs renovation But the real issue was the super loud music the hotel beach bar and those around would play the whole afternoon, impossible to relax And not to mention all the boats coming from the mainland, all of them parking in front of the hotel laguna literally obscuring the nice panorama you would see
The property is old and needs renovation But the real issue was the super loud music the hotel beach bar and those around would play the whole afternoon, impossible to relax And not to mention all the boats coming from the mainland, all of them parking in front of the hotel laguna literally obscuring the nice panorama you would see
10
Michelle
11 juin 2025
·
A séjourné 4 nuits
Beach was great! Property was small so we could always get a bed on the beach. Pool was never over crowded. Staff was friendly and polite.
Beach was great! Property was small so we could always get a bed on the beach. Pool was never over crowded. Staff was friendly and polite.
10
Amy
14 août 2023
·
A séjourné 4 nuits
It is such a beautiful and clean property. The breakfast is amazing. The pool is beautiful and overlooks the beach. It is really nice to have a reserved bed on the beach with wait service. Can't beat this location! We would absolutely book here again.
It is such a beautiful and clean property. The breakfast is amazing. The pool is beautiful and overlooks the beach. It is really nice to have a reserved bed on the beach with wait service. Can't beat this location! We would absolutely book here again.
6
Joey
18 févr. 2024
·
A séjourné 7 nuits
Overall the staff was good, especially in the evening. Twice I went to the bar in the early afternoon on two different days and was ignored. Both times I sat for 10 minutes then finally gave up and left. Swimming pool is very cold, which explained why nobody was in it during our entire 7 day stay. We paid $600 a night for this hotel, and it was not all inclusive. The overall service didn't match the price, especially at check out. We were charged for 2 tiny cans of Pringles and three bottles of water. We explained that there were not two cans of Pringles in our room when we arrived. The clerk looked at us like we were idiots and charged us anyway. Additionally, when we arrived we were told that water and coffee in the room was included. We were charged for 3 bottles of water anyway. When we asked why, we were told that only the refillable glass bottle waters were included, not the cheap plastic bottles. We explained that that was not what we were told. Again, a blank stare that insuinated we were stupid or attempting to scam them. So, we were charged $29 for 2 tiny cans of Pringles and 3 cheap, plastic bottles of water. It left a really bad final impression of this very expensive hotel. We visit Isla at least once a year, often twice. This hotel could have earned our repeat business. Unfortunately, it failed to do that.
Overall the staff was good, especially in the evening. Twice I went to the bar in the early afternoon on two different days and was ignored. Both times I sat for 10 minutes then finally gave up and left. Swimming pool is very cold, which explained why nobody was in it during our entire 7 day stay. We paid $600 a night for this hotel, and it was not all inclusive. The overall service didn't match the price, especially at check out. We were charged for 2 tiny cans of Pringles and three bottles of water. We explained that there were not two cans of Pringles in our room when we arrived. The clerk looked at us like we were idiots and charged us anyway. Additionally, when we arrived we were told that water and coffee in the room was included. We were charged for 3 bottles of water anyway. When we asked why, we were told that only the refillable glass bottle waters were included, not the cheap plastic bottles. We explained that that was not what we were told. Again, a blank stare that insuinated we were stupid or attempting to scam them. So, we were charged $29 for 2 tiny cans of Pringles and 3 cheap, plastic bottles of water. It left a really bad final impression of this very expensive hotel. We visit Isla at least once a year, often twice. This hotel could have earned our repeat business. Unfortunately, it failed to do that.
10
Farzana
10 juin 2023
·
A séjourné 4 nuits
The property was in a great location. Diego at the reception was very helpful and pleasant. The restaurant could do with a change in evening menu. Sunny and bar staff were excellent. The beach area was very well maintained. Overall we had a great stay and would come back
The property was in a great location. Diego at the reception was very helpful and pleasant. The restaurant could do with a change in evening menu. Sunny and bar staff were excellent. The beach area was very well maintained. Overall we had a great stay and would come back
10
Sharon
12 avr. 2025
·
A séjourné 5 nuits
The staff here is lovely. This hotel is located on a beautiful stretch of beach on Playa Norte with soft white sand. The sea is rather shallow and very safe for swimming. The beach bar offers food and drinks that you can enjoy in the shade of your umbrella on your platform "beach bed". Also, the included daily breakfast was delicious. This location is also very convenient as it is walkable to the Centro area restaurants and shops. I highly recommend it!
The staff here is lovely. This hotel is located on a beautiful stretch of beach on Playa Norte with soft white sand. The sea is rather shallow and very safe for swimming. The beach bar offers food and drinks that you can enjoy in the shade of your umbrella on your platform "beach bed". Also, the included daily breakfast was delicious. This location is also very convenient as it is walkable to the Centro area restaurants and shops. I highly recommend it!
10
Kathleen
1 avr. 2023
·
A séjourné 4 nuits
This hotel is small and neat. It is on the end of the island so not a lot of extra traffic. There is a bar on the beach that plays loud music, but stops around 6-7pm. They have beach beds reserved only for hotel guests so you don’t run out. Loved the staff!
This hotel is small and neat. It is on the end of the island so not a lot of extra traffic. There is a bar on the beach that plays loud music, but stops around 6-7pm. They have beach beds reserved only for hotel guests so you don’t run out. Loved the staff!
10
Chris
29 juil. 2025
·
A séjourné 4 nuits
Let me start by saying. I’m fortunate to have traveled the Caribbean often. I’ve been to Mexico many times over the last 20+ years and Isla Mujeres several times. I’ve stayed in everything from 5 star all inclusive to some down right outdated DIY hotels. Casa Del Jaguar didn’t miss. From the reception to departure everything was handled perfectly. The front desk staff was friendly and very helpful through out our stay. Sonny (spelling) our waiter on the beach every day was on top of everything. We never went thirsty or hungry and although busy, he still had time to converse and answer questions about the area. The beach is conveniently located and beautiful. The infinity pool is situated so that it has a great view, it’s clean and very refreshing. One room had a minor AC issue and it was handled within minutes. One day we had some sargasm blow in on the beach (Mexico is horrible with it right now) and they had a crew of 40ish people rake, and wheelbarrow it all away before 8:30am. I can’t say enough about this place or the staff. If I had one thing I would make someone aware about is that breakfast, while great food, it takes a while. If you’re laid back and in vacation mode, it’s not an issue at all. If you’re in a hurry to get somewhere, you may want to grab something on the go.
Let me start by saying. I’m fortunate to have traveled the Caribbean often. I’ve been to Mexico many times over the last 20+ years and Isla Mujeres several times. I’ve stayed in everything from 5 star all inclusive to some down right outdated DIY hotels. Casa Del Jaguar didn’t miss. From the reception to departure everything was handled perfectly. The front desk staff was friendly and very helpful through out our stay. Sonny (spelling) our waiter on the beach every day was on top of everything. We never went thirsty or hungry and although busy, he still had time to converse and answer questions about the area. The beach is conveniently located and beautiful. The infinity pool is situated so that it has a great view, it’s clean and very refreshing. One room had a minor AC issue and it was handled within minutes. One day we had some sargasm blow in on the beach (Mexico is horrible with it right now) and they had a crew of 40ish people rake, and wheelbarrow it all away before 8:30am. I can’t say enough about this place or the staff. If I had one thing I would make someone aware about is that breakfast, while great food, it takes a while. If you’re laid back and in vacation mode, it’s not an issue at all. If you’re in a hurry to get somewhere, you may want to grab something on the go.
10
Elaine
23 juin 2025
·
A séjourné 3 nuits
The hotel is a quiet, gem located in the chaos that is Playa Norte. The hotel staff was attentive and friendly. The ocean front pool was perfect for people watching and not having to reserve beach loungers was a huge plus. We are looking forward to our next stay.
The hotel is a quiet, gem located in the chaos that is Playa Norte. The hotel staff was attentive and friendly. The ocean front pool was perfect for people watching and not having to reserve beach loungers was a huge plus. We are looking forward to our next stay.
10
Cheryl
20 févr. 2025
·
A séjourné 5 nuits
We wanted a small property, on the beach with a pool and restaurant. Casa del Jaguar was all that and more. Great and caring staff, fantastic breakfast was included. Some music noise in the afternoon if you are super sensitive to such things. Grounds were lovely, well-kept and secure. Completely enjoyed our stay.
We wanted a small property, on the beach with a pool and restaurant. Casa del Jaguar was all that and more. Great and caring staff, fantastic breakfast was included. Some music noise in the afternoon if you are super sensitive to such things. Grounds were lovely, well-kept and secure. Completely enjoyed our stay.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires soulignent systématiquement des chambres très propres et une propriété bien entretenue. Quelques problèmes d'entretien isolés ont été mentionnés.
Avis de voyageur à ce sujet
10
Robyn
18 oct. 2023
·
A séjourné 3 nuits
Fantastic stay at Casa de Jaguar. In the perfect area with many restaurant options that are walkable and places to rent golf carts nearby. The hotel felt safe, modern and clean. The staff that we interacted with were kind and helpful! Highly recommend
Fantastic stay at Casa de Jaguar. In the perfect area with many restaurant options that are walkable and places to rent golf carts nearby. The hotel felt safe, modern and clean. The staff that we interacted with were kind and helpful! Highly recommend
10
Elizabeth
28 juin 2024
·
A séjourné 3 nuits
Great place! Very clean! This place was walkable to all restaurants and shops !!
Great place! Very clean! This place was walkable to all restaurants and shops !!
10
Paola
19 mars 2025
·
A séjourné 2 nuits
Excelente hotel, muy buen servicio, comida divina y limpieza super buena!
Excelente hotel, muy buen servicio, comida divina y limpieza super buena!
8
Melissa
12 avr. 2025
·
A séjourné 5 nuits
Great location, good service, and clean. Rooms was very basic.
Great location, good service, and clean. Rooms was very basic.
6
Mairead
5 sept. 2025
·
A séjourné 4 nuits
Breakfast service slow and not cohesive Sonny best server on sunbed area Female staff poor forget orders ect Bedroom didn't have two proper beds as booked Toilets blocked frequently Over priced Portions big in restaurant decent food Room's need full size mirror
Breakfast service slow and not cohesive Sonny best server on sunbed area Female staff poor forget orders ect Bedroom didn't have two proper beds as booked Toilets blocked frequently Over priced Portions big in restaurant decent food Room's need full size mirror
10
Amy
14 août 2023
·
A séjourné 4 nuits
It is such a beautiful and clean property. The breakfast is amazing. The pool is beautiful and overlooks the beach. It is really nice to have a reserved bed on the beach with wait service. Can't beat this location! We would absolutely book here again.
It is such a beautiful and clean property. The breakfast is amazing. The pool is beautiful and overlooks the beach. It is really nice to have a reserved bed on the beach with wait service. Can't beat this location! We would absolutely book here again.
10
Gabriel
9 août 2024
·
A séjourné 7 nuits
Beautiful hotel, clean and quiet That’s what I’m looking for vacations
Beautiful hotel, clean and quiet That’s what I’m looking for vacations
10
Javier
30 juil. 2024
·
A séjourné 4 nuits
The beach front was amazing the food & drinks were great. They cleaned the rooms really good and the front desk people were really nice and helpful.
The beach front was amazing the food & drinks were great. They cleaned the rooms really good and the front desk people were really nice and helpful.
10
Chris
29 juil. 2025
·
A séjourné 4 nuits
Let me start by saying. I’m fortunate to have traveled the Caribbean often. I’ve been to Mexico many times over the last 20+ years and Isla Mujeres several times. I’ve stayed in everything from 5 star all inclusive to some down right outdated DIY hotels. Casa Del Jaguar didn’t miss. From the reception to departure everything was handled perfectly. The front desk staff was friendly and very helpful through out our stay. Sonny (spelling) our waiter on the beach every day was on top of everything. We never went thirsty or hungry and although busy, he still had time to converse and answer questions about the area. The beach is conveniently located and beautiful. The infinity pool is situated so that it has a great view, it’s clean and very refreshing. One room had a minor AC issue and it was handled within minutes. One day we had some sargasm blow in on the beach (Mexico is horrible with it right now) and they had a crew of 40ish people rake, and wheelbarrow it all away before 8:30am. I can’t say enough about this place or the staff. If I had one thing I would make someone aware about is that breakfast, while great food, it takes a while. If you’re laid back and in vacation mode, it’s not an issue at all. If you’re in a hurry to get somewhere, you may want to grab something on the go.
Let me start by saying. I’m fortunate to have traveled the Caribbean often. I’ve been to Mexico many times over the last 20+ years and Isla Mujeres several times. I’ve stayed in everything from 5 star all inclusive to some down right outdated DIY hotels. Casa Del Jaguar didn’t miss. From the reception to departure everything was handled perfectly. The front desk staff was friendly and very helpful through out our stay. Sonny (spelling) our waiter on the beach every day was on top of everything. We never went thirsty or hungry and although busy, he still had time to converse and answer questions about the area. The beach is conveniently located and beautiful. The infinity pool is situated so that it has a great view, it’s clean and very refreshing. One room had a minor AC issue and it was handled within minutes. One day we had some sargasm blow in on the beach (Mexico is horrible with it right now) and they had a crew of 40ish people rake, and wheelbarrow it all away before 8:30am. I can’t say enough about this place or the staff. If I had one thing I would make someone aware about is that breakfast, while great food, it takes a while. If you’re laid back and in vacation mode, it’s not an issue at all. If you’re in a hurry to get somewhere, you may want to grab something on the go.
10
Justin
9 juin 2024
·
A séjourné 7 nuits
Beautiful room, very clean and in good taste. Patio was nice but weather was too hot to enjoy as it had no shade. Service overall was good but some mediocre/inconsistent service in restaurant that provided breakfast. Great location and easy access to activities and food/drinks in town. I would book again.
Beautiful room, very clean and in good taste. Patio was nice but weather was too hot to enjoy as it had no shade. Service overall was good but some mediocre/inconsistent service in restaurant that provided breakfast. Great location and easy access to activities and food/drinks in town. I would book again.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont confortables et modernes, certaines disposant de grands balcons et de rideaux occultants. Quelques clients les ont trouvées simples ou ont noté des matelas fermes et des petits problèmes (par exemple, les bracelets d'accès ou une petite maintenance) qui ont été résolus rapidement.
Avis de voyageur à ce sujet
10
Meredith
20 nov. 2024
·
A séjourné 4 nuits
I recently stayed at Casa del Jaguar Beach Hotel for four nights, and overall, it was a delightful experience. The staff stood out the most—they were incredibly attentive and accommodating, going above and beyond to make sure our stay was comfortable. We encountered a couple of minor issues during our visit, such as malfunctioning bracelets for room access and a hair dryer that stopped working, but the staff resolved both problems quickly and efficiently. The hotel itself was a tranquil retreat, offering a much-needed escape from the busier parts of the area. Breakfast, which was included in our stay, was delicious and fresh each morning. The beach had a steady flow of boats bringing in snorkelers, making it lively, but the hotel’s designated sunbed area still felt relaxing. Vendors occasionally passed by, but they were respectful and never intrusive, adding a local touch to the experience without being disruptive. The location was excellent, just an easy 10-minute walk from the ferry, and there were plenty of great restaurants and shops nearby. This made exploring the area very convenient. I highly recommend Casa del Jaguar for anyone looking for a quiet, well-located hotel with exceptional service and relaxing amenities.
I recently stayed at Casa del Jaguar Beach Hotel for four nights, and overall, it was a delightful experience. The staff stood out the most—they were incredibly attentive and accommodating, going above and beyond to make sure our stay was comfortable. We encountered a couple of minor issues during our visit, such as malfunctioning bracelets for room access and a hair dryer that stopped working, but the staff resolved both problems quickly and efficiently. The hotel itself was a tranquil retreat, offering a much-needed escape from the busier parts of the area. Breakfast, which was included in our stay, was delicious and fresh each morning. The beach had a steady flow of boats bringing in snorkelers, making it lively, but the hotel’s designated sunbed area still felt relaxing. Vendors occasionally passed by, but they were respectful and never intrusive, adding a local touch to the experience without being disruptive. The location was excellent, just an easy 10-minute walk from the ferry, and there were plenty of great restaurants and shops nearby. This made exploring the area very convenient. I highly recommend Casa del Jaguar for anyone looking for a quiet, well-located hotel with exceptional service and relaxing amenities.
8
Melissa
12 avr. 2025
·
A séjourné 5 nuits
Great location, good service, and clean. Rooms was very basic.
Great location, good service, and clean. Rooms was very basic.
10
Derick
30 avr. 2023
·
A séjourné 4 nuits
It was a great place especially if you want to be literally right next to the beach front. If you can be in the second level for a nice view of the Caribbean Sea. One thing I would change is the naming of the different rooms that they offer. For example the Junior Suite room and the Master Suite room size looked the same however the main difference is the quality counter space and closet is much nicer compare to the Junior Suite. Another thing is the Master Suite has more option on the Free breakfast hence the color difference on the room key ribbon. It would have been nice if they gave at least one free cocktail per day you stay. Also for those who stay at Casa del Jaguar you can use the amenities at the other hotel Na Balam across from this hotel which I didn’t know until two days before my check out of the hotel. Overall the staff their were amazing and I highly recommend this place. Also it’s about a 12 minute walk from the ferry terminal Ultramar.
It was a great place especially if you want to be literally right next to the beach front. If you can be in the second level for a nice view of the Caribbean Sea. One thing I would change is the naming of the different rooms that they offer. For example the Junior Suite room and the Master Suite room size looked the same however the main difference is the quality counter space and closet is much nicer compare to the Junior Suite. Another thing is the Master Suite has more option on the Free breakfast hence the color difference on the room key ribbon. It would have been nice if they gave at least one free cocktail per day you stay. Also for those who stay at Casa del Jaguar you can use the amenities at the other hotel Na Balam across from this hotel which I didn’t know until two days before my check out of the hotel. Overall the staff their were amazing and I highly recommend this place. Also it’s about a 12 minute walk from the ferry terminal Ultramar.
6
Mairead
5 sept. 2025
·
A séjourné 4 nuits
Breakfast service slow and not cohesive Sonny best server on sunbed area Female staff poor forget orders ect Bedroom didn't have two proper beds as booked Toilets blocked frequently Over priced Portions big in restaurant decent food Room's need full size mirror
Breakfast service slow and not cohesive Sonny best server on sunbed area Female staff poor forget orders ect Bedroom didn't have two proper beds as booked Toilets blocked frequently Over priced Portions big in restaurant decent food Room's need full size mirror
8
Nancy L
5 avr. 2023
·
A séjourné 4 nuits
Room was clean and comfortable except beds are very hard Breakfast included was very good Beach is beautiful
Room was clean and comfortable except beds are very hard Breakfast included was very good Beach is beautiful
10
John
1 janv. 2025
·
A séjourné 2 nuits
We spent December 30 and 31 at this property. The island was hopping, rowdy and joyous. Casa del Jaguar was a quiet, elegant oasis from the partying when we needed it. We enjoyed delicious breakfasts, quiet and restful nights of sleep and a fantastic NYE day spent on a daybed in front of the hotel with outstanding service from Gaspar. Special shout out to the receptionist (one was from Brazil and the other from Argentina) who made our check-in super easy and were very welcoming. Also, Federico, from Argentina, who I believe was the restaurant manager was always available to help us with questions and provided solutions. We were four Spanish speakers who live in Yucatan. Our trip was quick and easy in that there were no flights involved, and the ferry was always on time (and not that crowded). It was one of our best trips to Isla Mujeres, and I can't recommend Casa del Jaguar enough. The featured comfortable beds, blackout shades, large balconies, appropriate amenities, etc. Our vist there was about as perfect as it gets.
We spent December 30 and 31 at this property. The island was hopping, rowdy and joyous. Casa del Jaguar was a quiet, elegant oasis from the partying when we needed it. We enjoyed delicious breakfasts, quiet and restful nights of sleep and a fantastic NYE day spent on a daybed in front of the hotel with outstanding service from Gaspar. Special shout out to the receptionist (one was from Brazil and the other from Argentina) who made our check-in super easy and were very welcoming. Also, Federico, from Argentina, who I believe was the restaurant manager was always available to help us with questions and provided solutions. We were four Spanish speakers who live in Yucatan. Our trip was quick and easy in that there were no flights involved, and the ferry was always on time (and not that crowded). It was one of our best trips to Isla Mujeres, and I can't recommend Casa del Jaguar enough. The featured comfortable beds, blackout shades, large balconies, appropriate amenities, etc. Our vist there was about as perfect as it gets.
10
Courtney
4 mai 2023
·
A séjourné 9 nuits
The staff was absolutely amazing! They were very helpful and prompt when you asked for something at the restaurants, housekeeping or at the front desk. The food and drinks at Oceanus were so good! The rooms were clean and the a/c worked great! The location was absolutely amazing. The water along the beach is incredible, waist deep and so blue. The location is also within walking distance to shops, restaurants and bars.
The staff was absolutely amazing! They were very helpful and prompt when you asked for something at the restaurants, housekeeping or at the front desk. The food and drinks at Oceanus were so good! The rooms were clean and the a/c worked great! The location was absolutely amazing. The water along the beach is incredible, waist deep and so blue. The location is also within walking distance to shops, restaurants and bars.
10
John
29 mars 2023
·
A séjourné 4 nuits
Quiet cute little place. The area is quiet after the beach clubs close around 7/8PM. There are bars, restaurants, and shopping a few minutes walk away. Staff is very friendly and welcoming. Only complaint is that the doors are loud when they close. Might be worth putting a little foam on the frame so you don’t hear your neighbors coming and going so clearly.
Quiet cute little place. The area is quiet after the beach clubs close around 7/8PM. There are bars, restaurants, and shopping a few minutes walk away. Staff is very friendly and welcoming. Only complaint is that the doors are loud when they close. Might be worth putting a little foam on the frame so you don’t hear your neighbors coming and going so clearly.
10
Justin
9 juin 2024
·
A séjourné 7 nuits
Beautiful room, very clean and in good taste. Patio was nice but weather was too hot to enjoy as it had no shade. Service overall was good but some mediocre/inconsistent service in restaurant that provided breakfast. Great location and easy access to activities and food/drinks in town. I would book again.
Beautiful room, very clean and in good taste. Patio was nice but weather was too hot to enjoy as it had no shade. Service overall was good but some mediocre/inconsistent service in restaurant that provided breakfast. Great location and easy access to activities and food/drinks in town. I would book again.
10
Rodrigo
19 oct. 2024
·
A séjourné 1 nuit
Muy bien las instalaciones , habitación muy comodas
Muy bien las instalaciones , habitación muy comodas
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement décrit comme accueillant et serviable à la plage, au restaurant et à la réception, et les problèmes sont souvent résolus rapidement. Cependant, les clients signalent à plusieurs reprises un service lent au petit-déjeuner et font état d'erreurs ou de frustrations occasionnelles (attention au bar, facturation, réception tardive).
Avis de voyageur à ce sujet
10
Jeffrey
17 juil. 2022
·
A séjourné 5 nuits
Overall an excellent experience and we will return. Breakfast service was slow each morning. Had to always ask for refills. Carlos on the Beach staff along with Marco and the lady from Argentina at the front desk were amazing.
Overall an excellent experience and we will return. Breakfast service was slow each morning. Had to always ask for refills. Carlos on the Beach staff along with Marco and the lady from Argentina at the front desk were amazing.
10
Meredith
20 nov. 2024
·
A séjourné 4 nuits
I recently stayed at Casa del Jaguar Beach Hotel for four nights, and overall, it was a delightful experience. The staff stood out the most—they were incredibly attentive and accommodating, going above and beyond to make sure our stay was comfortable. We encountered a couple of minor issues during our visit, such as malfunctioning bracelets for room access and a hair dryer that stopped working, but the staff resolved both problems quickly and efficiently. The hotel itself was a tranquil retreat, offering a much-needed escape from the busier parts of the area. Breakfast, which was included in our stay, was delicious and fresh each morning. The beach had a steady flow of boats bringing in snorkelers, making it lively, but the hotel’s designated sunbed area still felt relaxing. Vendors occasionally passed by, but they were respectful and never intrusive, adding a local touch to the experience without being disruptive. The location was excellent, just an easy 10-minute walk from the ferry, and there were plenty of great restaurants and shops nearby. This made exploring the area very convenient. I highly recommend Casa del Jaguar for anyone looking for a quiet, well-located hotel with exceptional service and relaxing amenities.
I recently stayed at Casa del Jaguar Beach Hotel for four nights, and overall, it was a delightful experience. The staff stood out the most—they were incredibly attentive and accommodating, going above and beyond to make sure our stay was comfortable. We encountered a couple of minor issues during our visit, such as malfunctioning bracelets for room access and a hair dryer that stopped working, but the staff resolved both problems quickly and efficiently. The hotel itself was a tranquil retreat, offering a much-needed escape from the busier parts of the area. Breakfast, which was included in our stay, was delicious and fresh each morning. The beach had a steady flow of boats bringing in snorkelers, making it lively, but the hotel’s designated sunbed area still felt relaxing. Vendors occasionally passed by, but they were respectful and never intrusive, adding a local touch to the experience without being disruptive. The location was excellent, just an easy 10-minute walk from the ferry, and there were plenty of great restaurants and shops nearby. This made exploring the area very convenient. I highly recommend Casa del Jaguar for anyone looking for a quiet, well-located hotel with exceptional service and relaxing amenities.
10
Stephen
20 mars 2025
·
A séjourné 7 nuits
Very nice experience. Great location on beach and near town with many restaurants. Nice breakfast included. Staff was very friendly and attentive.
Very nice experience. Great location on beach and near town with many restaurants. Nice breakfast included. Staff was very friendly and attentive.
6
Joey
18 févr. 2024
·
A séjourné 7 nuits
Overall the staff was good, especially in the evening. Twice I went to the bar in the early afternoon on two different days and was ignored. Both times I sat for 10 minutes then finally gave up and left. Swimming pool is very cold, which explained why nobody was in it during our entire 7 day stay. We paid $600 a night for this hotel, and it was not all inclusive. The overall service didn't match the price, especially at check out. We were charged for 2 tiny cans of Pringles and three bottles of water. We explained that there were not two cans of Pringles in our room when we arrived. The clerk looked at us like we were idiots and charged us anyway. Additionally, when we arrived we were told that water and coffee in the room was included. We were charged for 3 bottles of water anyway. When we asked why, we were told that only the refillable glass bottle waters were included, not the cheap plastic bottles. We explained that that was not what we were told. Again, a blank stare that insuinated we were stupid or attempting to scam them. So, we were charged $29 for 2 tiny cans of Pringles and 3 cheap, plastic bottles of water. It left a really bad final impression of this very expensive hotel. We visit Isla at least once a year, often twice. This hotel could have earned our repeat business. Unfortunately, it failed to do that.
Overall the staff was good, especially in the evening. Twice I went to the bar in the early afternoon on two different days and was ignored. Both times I sat for 10 minutes then finally gave up and left. Swimming pool is very cold, which explained why nobody was in it during our entire 7 day stay. We paid $600 a night for this hotel, and it was not all inclusive. The overall service didn't match the price, especially at check out. We were charged for 2 tiny cans of Pringles and three bottles of water. We explained that there were not two cans of Pringles in our room when we arrived. The clerk looked at us like we were idiots and charged us anyway. Additionally, when we arrived we were told that water and coffee in the room was included. We were charged for 3 bottles of water anyway. When we asked why, we were told that only the refillable glass bottle waters were included, not the cheap plastic bottles. We explained that that was not what we were told. Again, a blank stare that insuinated we were stupid or attempting to scam them. So, we were charged $29 for 2 tiny cans of Pringles and 3 cheap, plastic bottles of water. It left a really bad final impression of this very expensive hotel. We visit Isla at least once a year, often twice. This hotel could have earned our repeat business. Unfortunately, it failed to do that.
6
Raquel
15 déc. 2023
·
A séjourné 6 nuits
This was a special family trip. Our flight arrived late and we were rushing to get to the hotel before 10:30pm, because that was the closing check-in time. We finally got to the hotel at 10:20pm, but NOT A SOUL was in sight, no one was at the front desk to greet up, no email was sent with any instructions or at least a phone call, NOTHING. We finally notice on the side of the counter some sheets of paper with my name, and the fobs for our room. But where was the actual room, no further instructions were provided! So there we were, wandering aimlessly at night trying to figure out where to go! We finally located our room but no one was available to support us with our heavy luggage! No one even assisted when when we left in the AM several days later! Once inside, the room was immaculate and beautiful, the balcony was the perfect setting and we had a hammock. No complaint about the actual room, location, and access to beach front lounging. But when it comes to the service, I was beyond disappointed, I was disgusted that the staff would be so cold and unfriendly! They pride themselves in having a multilingual staff, but they sacrifice actual customers service by getting non-locals to work here. The friendliest staff were the cleaning staff. Their prejudice and judgment of us determined their treatment and utter disregard for us and our stay, perhaps if we were white and privileged we might have received better service, which is a shame in my own country of Mexico!!!
This was a special family trip. Our flight arrived late and we were rushing to get to the hotel before 10:30pm, because that was the closing check-in time. We finally got to the hotel at 10:20pm, but NOT A SOUL was in sight, no one was at the front desk to greet up, no email was sent with any instructions or at least a phone call, NOTHING. We finally notice on the side of the counter some sheets of paper with my name, and the fobs for our room. But where was the actual room, no further instructions were provided! So there we were, wandering aimlessly at night trying to figure out where to go! We finally located our room but no one was available to support us with our heavy luggage! No one even assisted when when we left in the AM several days later! Once inside, the room was immaculate and beautiful, the balcony was the perfect setting and we had a hammock. No complaint about the actual room, location, and access to beach front lounging. But when it comes to the service, I was beyond disappointed, I was disgusted that the staff would be so cold and unfriendly! They pride themselves in having a multilingual staff, but they sacrifice actual customers service by getting non-locals to work here. The friendliest staff were the cleaning staff. Their prejudice and judgment of us determined their treatment and utter disregard for us and our stay, perhaps if we were white and privileged we might have received better service, which is a shame in my own country of Mexico!!!
10
Farzana
10 juin 2023
·
A séjourné 4 nuits
The property was in a great location. Diego at the reception was very helpful and pleasant. The restaurant could do with a change in evening menu. Sunny and bar staff were excellent. The beach area was very well maintained. Overall we had a great stay and would come back
The property was in a great location. Diego at the reception was very helpful and pleasant. The restaurant could do with a change in evening menu. Sunny and bar staff were excellent. The beach area was very well maintained. Overall we had a great stay and would come back
10
Christopher
14 janv. 2024
·
A séjourné 4 nuits
Casa del Jaguar is a beautiful and very nice boutique hotel with very helpful staff. The location is perfect if you want to stay at Playa Norte. It’s on the beach, but also a very convenient and easily walkable few blocks to the main streets for food and shopping on the north side of the island, and actually about a 15 minute walk from the ferry terminal. The front desk was very helpful with things like renting golf carts, locating various places, and getting around the island. Be aware that the front desk does close at about 10pm each night, so you’ll have to make arrangements in advance if you arrive too late. The restaurant is nice, with friendly staff and right on the beach, and has good food. But because it’s a hotel/resort restaurant, it can be a little more expensive than other places in town. Overall, if you’re looking for a boutique beach front resort experience, then Casa del Jaguar is a great place to stay in Isla Mujeres.
Casa del Jaguar is a beautiful and very nice boutique hotel with very helpful staff. The location is perfect if you want to stay at Playa Norte. It’s on the beach, but also a very convenient and easily walkable few blocks to the main streets for food and shopping on the north side of the island, and actually about a 15 minute walk from the ferry terminal. The front desk was very helpful with things like renting golf carts, locating various places, and getting around the island. Be aware that the front desk does close at about 10pm each night, so you’ll have to make arrangements in advance if you arrive too late. The restaurant is nice, with friendly staff and right on the beach, and has good food. But because it’s a hotel/resort restaurant, it can be a little more expensive than other places in town. Overall, if you’re looking for a boutique beach front resort experience, then Casa del Jaguar is a great place to stay in Isla Mujeres.
10
Chris
29 juil. 2025
·
A séjourné 4 nuits
Let me start by saying. I’m fortunate to have traveled the Caribbean often. I’ve been to Mexico many times over the last 20+ years and Isla Mujeres several times. I’ve stayed in everything from 5 star all inclusive to some down right outdated DIY hotels. Casa Del Jaguar didn’t miss. From the reception to departure everything was handled perfectly. The front desk staff was friendly and very helpful through out our stay. Sonny (spelling) our waiter on the beach every day was on top of everything. We never went thirsty or hungry and although busy, he still had time to converse and answer questions about the area. The beach is conveniently located and beautiful. The infinity pool is situated so that it has a great view, it’s clean and very refreshing. One room had a minor AC issue and it was handled within minutes. One day we had some sargasm blow in on the beach (Mexico is horrible with it right now) and they had a crew of 40ish people rake, and wheelbarrow it all away before 8:30am. I can’t say enough about this place or the staff. If I had one thing I would make someone aware about is that breakfast, while great food, it takes a while. If you’re laid back and in vacation mode, it’s not an issue at all. If you’re in a hurry to get somewhere, you may want to grab something on the go.
Let me start by saying. I’m fortunate to have traveled the Caribbean often. I’ve been to Mexico many times over the last 20+ years and Isla Mujeres several times. I’ve stayed in everything from 5 star all inclusive to some down right outdated DIY hotels. Casa Del Jaguar didn’t miss. From the reception to departure everything was handled perfectly. The front desk staff was friendly and very helpful through out our stay. Sonny (spelling) our waiter on the beach every day was on top of everything. We never went thirsty or hungry and although busy, he still had time to converse and answer questions about the area. The beach is conveniently located and beautiful. The infinity pool is situated so that it has a great view, it’s clean and very refreshing. One room had a minor AC issue and it was handled within minutes. One day we had some sargasm blow in on the beach (Mexico is horrible with it right now) and they had a crew of 40ish people rake, and wheelbarrow it all away before 8:30am. I can’t say enough about this place or the staff. If I had one thing I would make someone aware about is that breakfast, while great food, it takes a while. If you’re laid back and in vacation mode, it’s not an issue at all. If you’re in a hurry to get somewhere, you may want to grab something on the go.
10
Elaine
23 juin 2025
·
A séjourné 3 nuits
The hotel is a quiet, gem located in the chaos that is Playa Norte. The hotel staff was attentive and friendly. The ocean front pool was perfect for people watching and not having to reserve beach loungers was a huge plus. We are looking forward to our next stay.
The hotel is a quiet, gem located in the chaos that is Playa Norte. The hotel staff was attentive and friendly. The ocean front pool was perfect for people watching and not having to reserve beach loungers was a huge plus. We are looking forward to our next stay.
10
jennifer
23 juil. 2023
·
A séjourné 5 nuits
From the minute Diego checked us in until he checked us out our stay was nothing but wonderful! The hotel is really neatly decorated, the best beach in Isla, the food is very very good!! We were so impressed with cocktails and food that we ate almost all meals at the hotel. Very detail oriented!! The service is superb! I can’t say enough about how much we enjoyed Casa del Jaguar!!
From the minute Diego checked us in until he checked us out our stay was nothing but wonderful! The hotel is really neatly decorated, the best beach in Isla, the food is very very good!! We were so impressed with cocktails and food that we ate almost all meals at the hotel. Very detail oriented!! The service is superb! I can’t say enough about how much we enjoyed Casa del Jaguar!!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation privilégiée sur Playa Norte, avec une eau peu profonde et propice à la baignade, et un accès facile à pied au centre-ville, aux restaurants, aux boutiques et à la station de ferry. L'après-midi peut être animé par la musique des clubs de plage voisins et l'activité des bateaux, bien que plusieurs clients aient trouvé l'endroit calme après leur fermeture.
Avis de voyageur à ce sujet
10
Margaret
13 mars 2025
·
A séjourné 5 nuits
Great location, quiet ( when the Beach Club is not playing music)
Great location, quiet ( when the Beach Club is not playing music)
10
Meredith
20 nov. 2024
·
A séjourné 4 nuits
I recently stayed at Casa del Jaguar Beach Hotel for four nights, and overall, it was a delightful experience. The staff stood out the most—they were incredibly attentive and accommodating, going above and beyond to make sure our stay was comfortable. We encountered a couple of minor issues during our visit, such as malfunctioning bracelets for room access and a hair dryer that stopped working, but the staff resolved both problems quickly and efficiently. The hotel itself was a tranquil retreat, offering a much-needed escape from the busier parts of the area. Breakfast, which was included in our stay, was delicious and fresh each morning. The beach had a steady flow of boats bringing in snorkelers, making it lively, but the hotel’s designated sunbed area still felt relaxing. Vendors occasionally passed by, but they were respectful and never intrusive, adding a local touch to the experience without being disruptive. The location was excellent, just an easy 10-minute walk from the ferry, and there were plenty of great restaurants and shops nearby. This made exploring the area very convenient. I highly recommend Casa del Jaguar for anyone looking for a quiet, well-located hotel with exceptional service and relaxing amenities.
I recently stayed at Casa del Jaguar Beach Hotel for four nights, and overall, it was a delightful experience. The staff stood out the most—they were incredibly attentive and accommodating, going above and beyond to make sure our stay was comfortable. We encountered a couple of minor issues during our visit, such as malfunctioning bracelets for room access and a hair dryer that stopped working, but the staff resolved both problems quickly and efficiently. The hotel itself was a tranquil retreat, offering a much-needed escape from the busier parts of the area. Breakfast, which was included in our stay, was delicious and fresh each morning. The beach had a steady flow of boats bringing in snorkelers, making it lively, but the hotel’s designated sunbed area still felt relaxing. Vendors occasionally passed by, but they were respectful and never intrusive, adding a local touch to the experience without being disruptive. The location was excellent, just an easy 10-minute walk from the ferry, and there were plenty of great restaurants and shops nearby. This made exploring the area very convenient. I highly recommend Casa del Jaguar for anyone looking for a quiet, well-located hotel with exceptional service and relaxing amenities.
10
Jean-Louis
3 mars 2025
·
A séjourné 2 nuits
Bel hotel sur la plage avec peu de chambres donc calme la nuit- le restaurant sert de délicieuses langoustes- les magasins sont à 3mn à pied- un moment de détente et de farniente après notre road-trip !
Bel hotel sur la plage avec peu de chambres donc calme la nuit- le restaurant sert de délicieuses langoustes- les magasins sont à 3mn à pied- un moment de détente et de farniente après notre road-trip !
10
Sharon
12 avr. 2025
·
A séjourné 5 nuits
The staff here is lovely. This hotel is located on a beautiful stretch of beach on Playa Norte with soft white sand. The sea is rather shallow and very safe for swimming. The beach bar offers food and drinks that you can enjoy in the shade of your umbrella on your platform "beach bed". Also, the included daily breakfast was delicious. This location is also very convenient as it is walkable to the Centro area restaurants and shops. I highly recommend it!
The staff here is lovely. This hotel is located on a beautiful stretch of beach on Playa Norte with soft white sand. The sea is rather shallow and very safe for swimming. The beach bar offers food and drinks that you can enjoy in the shade of your umbrella on your platform "beach bed". Also, the included daily breakfast was delicious. This location is also very convenient as it is walkable to the Centro area restaurants and shops. I highly recommend it!
10
Kathleen
1 avr. 2023
·
A séjourné 4 nuits
This hotel is small and neat. It is on the end of the island so not a lot of extra traffic. There is a bar on the beach that plays loud music, but stops around 6-7pm. They have beach beds reserved only for hotel guests so you don’t run out. Loved the staff!
This hotel is small and neat. It is on the end of the island so not a lot of extra traffic. There is a bar on the beach that plays loud music, but stops around 6-7pm. They have beach beds reserved only for hotel guests so you don’t run out. Loved the staff!
10
Christopher
14 janv. 2024
·
A séjourné 4 nuits
Casa del Jaguar is a beautiful and very nice boutique hotel with very helpful staff. The location is perfect if you want to stay at Playa Norte. It’s on the beach, but also a very convenient and easily walkable few blocks to the main streets for food and shopping on the north side of the island, and actually about a 15 minute walk from the ferry terminal. The front desk was very helpful with things like renting golf carts, locating various places, and getting around the island. Be aware that the front desk does close at about 10pm each night, so you’ll have to make arrangements in advance if you arrive too late. The restaurant is nice, with friendly staff and right on the beach, and has good food. But because it’s a hotel/resort restaurant, it can be a little more expensive than other places in town. Overall, if you’re looking for a boutique beach front resort experience, then Casa del Jaguar is a great place to stay in Isla Mujeres.
Casa del Jaguar is a beautiful and very nice boutique hotel with very helpful staff. The location is perfect if you want to stay at Playa Norte. It’s on the beach, but also a very convenient and easily walkable few blocks to the main streets for food and shopping on the north side of the island, and actually about a 15 minute walk from the ferry terminal. The front desk was very helpful with things like renting golf carts, locating various places, and getting around the island. Be aware that the front desk does close at about 10pm each night, so you’ll have to make arrangements in advance if you arrive too late. The restaurant is nice, with friendly staff and right on the beach, and has good food. But because it’s a hotel/resort restaurant, it can be a little more expensive than other places in town. Overall, if you’re looking for a boutique beach front resort experience, then Casa del Jaguar is a great place to stay in Isla Mujeres.
10
Courtney
4 mai 2023
·
A séjourné 9 nuits
The staff was absolutely amazing! They were very helpful and prompt when you asked for something at the restaurants, housekeeping or at the front desk. The food and drinks at Oceanus were so good! The rooms were clean and the a/c worked great! The location was absolutely amazing. The water along the beach is incredible, waist deep and so blue. The location is also within walking distance to shops, restaurants and bars.
The staff was absolutely amazing! They were very helpful and prompt when you asked for something at the restaurants, housekeeping or at the front desk. The food and drinks at Oceanus were so good! The rooms were clean and the a/c worked great! The location was absolutely amazing. The water along the beach is incredible, waist deep and so blue. The location is also within walking distance to shops, restaurants and bars.
10
Elaine
23 juin 2025
·
A séjourné 3 nuits
The hotel is a quiet, gem located in the chaos that is Playa Norte. The hotel staff was attentive and friendly. The ocean front pool was perfect for people watching and not having to reserve beach loungers was a huge plus. We are looking forward to our next stay.
The hotel is a quiet, gem located in the chaos that is Playa Norte. The hotel staff was attentive and friendly. The ocean front pool was perfect for people watching and not having to reserve beach loungers was a huge plus. We are looking forward to our next stay.
10
julie
17 juin 2025
·
A séjourné 2 nuits
Beautiful property on the best beach on Isla Mujeres. The beach this hotel is on is incredible.
Beautiful property on the best beach on Isla Mujeres. The beach this hotel is on is incredible.
10
Elan
14 oct. 2025
·
A séjourné 3 nuits
Great small boutique hotel...awesome location
Great small boutique hotel...awesome location
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La cuisine et les boissons reçoivent fréquemment des éloges, et le petit-déjeuner inclus est souvent décrit comme délicieux. Les inconvénients comprennent le service lent au petit-déjeuner, noté par plusieurs clients, une variété limitée pour les longs séjours et des prix plus élevés que dans les restaurants de la ville ; une critique était fortement négative.
Avis de voyageur à ce sujet
10
Michelle
24 août 2025
·
A séjourné 4 nuits
Casa del Jaguar was recommended by my sister in law. It was everything she said and more. Met the owner as well! Definitely will return. The food and drinks were excellent!
Casa del Jaguar was recommended by my sister in law. It was everything she said and more. Met the owner as well! Definitely will return. The food and drinks were excellent!
10
Jeffrey
17 juil. 2022
·
A séjourné 5 nuits
Overall an excellent experience and we will return. Breakfast service was slow each morning. Had to always ask for refills. Carlos on the Beach staff along with Marco and the lady from Argentina at the front desk were amazing.
Overall an excellent experience and we will return. Breakfast service was slow each morning. Had to always ask for refills. Carlos on the Beach staff along with Marco and the lady from Argentina at the front desk were amazing.
8
MARCELO ALEJANDRO
28 mai 2022
·
A séjourné 8 nuits
La mejor playa de la isla , impecable el hotel y atención , falta variedad en el desayuno incluido en la tarifa , si vas muchos días te aburres de siempre lo mismo . En general el personal , es muy reiterativo reclamando su propina , se toma
La mejor playa de la isla , impecable el hotel y atención , falta variedad en el desayuno incluido en la tarifa , si vas muchos días te aburres de siempre lo mismo . En general el personal , es muy reiterativo reclamando su propina , se toma
10
Paola
19 mars 2025
·
A séjourné 2 nuits
Excelente hotel, muy buen servicio, comida divina y limpieza super buena!
Excelente hotel, muy buen servicio, comida divina y limpieza super buena!
10
Jean-Louis
3 mars 2025
·
A séjourné 2 nuits
Bel hotel sur la plage avec peu de chambres donc calme la nuit- le restaurant sert de délicieuses langoustes- les magasins sont à 3mn à pied- un moment de détente et de farniente après notre road-trip !
Bel hotel sur la plage avec peu de chambres donc calme la nuit- le restaurant sert de délicieuses langoustes- les magasins sont à 3mn à pied- un moment de détente et de farniente après notre road-trip !
10
Sharon
12 avr. 2025
·
A séjourné 5 nuits
The staff here is lovely. This hotel is located on a beautiful stretch of beach on Playa Norte with soft white sand. The sea is rather shallow and very safe for swimming. The beach bar offers food and drinks that you can enjoy in the shade of your umbrella on your platform "beach bed". Also, the included daily breakfast was delicious. This location is also very convenient as it is walkable to the Centro area restaurants and shops. I highly recommend it!
The staff here is lovely. This hotel is located on a beautiful stretch of beach on Playa Norte with soft white sand. The sea is rather shallow and very safe for swimming. The beach bar offers food and drinks that you can enjoy in the shade of your umbrella on your platform "beach bed". Also, the included daily breakfast was delicious. This location is also very convenient as it is walkable to the Centro area restaurants and shops. I highly recommend it!
6
Gilvin
30 juil. 2025
·
A séjourné 2 nuits
The food it’s horrible!
The food it’s horrible!
10
Christopher
14 janv. 2024
·
A séjourné 4 nuits
Casa del Jaguar is a beautiful and very nice boutique hotel with very helpful staff. The location is perfect if you want to stay at Playa Norte. It’s on the beach, but also a very convenient and easily walkable few blocks to the main streets for food and shopping on the north side of the island, and actually about a 15 minute walk from the ferry terminal. The front desk was very helpful with things like renting golf carts, locating various places, and getting around the island. Be aware that the front desk does close at about 10pm each night, so you’ll have to make arrangements in advance if you arrive too late. The restaurant is nice, with friendly staff and right on the beach, and has good food. But because it’s a hotel/resort restaurant, it can be a little more expensive than other places in town. Overall, if you’re looking for a boutique beach front resort experience, then Casa del Jaguar is a great place to stay in Isla Mujeres.
Casa del Jaguar is a beautiful and very nice boutique hotel with very helpful staff. The location is perfect if you want to stay at Playa Norte. It’s on the beach, but also a very convenient and easily walkable few blocks to the main streets for food and shopping on the north side of the island, and actually about a 15 minute walk from the ferry terminal. The front desk was very helpful with things like renting golf carts, locating various places, and getting around the island. Be aware that the front desk does close at about 10pm each night, so you’ll have to make arrangements in advance if you arrive too late. The restaurant is nice, with friendly staff and right on the beach, and has good food. But because it’s a hotel/resort restaurant, it can be a little more expensive than other places in town. Overall, if you’re looking for a boutique beach front resort experience, then Casa del Jaguar is a great place to stay in Isla Mujeres.
10
Chris
29 juil. 2025
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A séjourné 4 nuits
Let me start by saying. I’m fortunate to have traveled the Caribbean often. I’ve been to Mexico many times over the last 20+ years and Isla Mujeres several times. I’ve stayed in everything from 5 star all inclusive to some down right outdated DIY hotels. Casa Del Jaguar didn’t miss. From the reception to departure everything was handled perfectly. The front desk staff was friendly and very helpful through out our stay. Sonny (spelling) our waiter on the beach every day was on top of everything. We never went thirsty or hungry and although busy, he still had time to converse and answer questions about the area. The beach is conveniently located and beautiful. The infinity pool is situated so that it has a great view, it’s clean and very refreshing. One room had a minor AC issue and it was handled within minutes. One day we had some sargasm blow in on the beach (Mexico is horrible with it right now) and they had a crew of 40ish people rake, and wheelbarrow it all away before 8:30am. I can’t say enough about this place or the staff. If I had one thing I would make someone aware about is that breakfast, while great food, it takes a while. If you’re laid back and in vacation mode, it’s not an issue at all. If you’re in a hurry to get somewhere, you may want to grab something on the go.
Let me start by saying. I’m fortunate to have traveled the Caribbean often. I’ve been to Mexico many times over the last 20+ years and Isla Mujeres several times. I’ve stayed in everything from 5 star all inclusive to some down right outdated DIY hotels. Casa Del Jaguar didn’t miss. From the reception to departure everything was handled perfectly. The front desk staff was friendly and very helpful through out our stay. Sonny (spelling) our waiter on the beach every day was on top of everything. We never went thirsty or hungry and although busy, he still had time to converse and answer questions about the area. The beach is conveniently located and beautiful. The infinity pool is situated so that it has a great view, it’s clean and very refreshing. One room had a minor AC issue and it was handled within minutes. One day we had some sargasm blow in on the beach (Mexico is horrible with it right now) and they had a crew of 40ish people rake, and wheelbarrow it all away before 8:30am. I can’t say enough about this place or the staff. If I had one thing I would make someone aware about is that breakfast, while great food, it takes a while. If you’re laid back and in vacation mode, it’s not an issue at all. If you’re in a hurry to get somewhere, you may want to grab something on the go.
10
Cheryl
20 févr. 2025
·
A séjourné 5 nuits
We wanted a small property, on the beach with a pool and restaurant. Casa del Jaguar was all that and more. Great and caring staff, fantastic breakfast was included. Some music noise in the afternoon if you are super sensitive to such things. Grounds were lovely, well-kept and secure. Completely enjoyed our stay.
We wanted a small property, on the beach with a pool and restaurant. Casa del Jaguar was all that and more. Great and caring staff, fantastic breakfast was included. Some music noise in the afternoon if you are super sensitive to such things. Grounds were lovely, well-kept and secure. Completely enjoyed our stay.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Jean-Louis
3 mars 2025
·
A séjourné 2 nuits
Bel hotel sur la plage avec peu de chambres donc calme la nuit- le restaurant sert de délicieuses langoustes- les magasins sont à 3mn à pied- un moment de détente et de farniente après notre road-trip !
Bel hotel sur la plage avec peu de chambres donc calme la nuit- le restaurant sert de délicieuses langoustes- les magasins sont à 3mn à pied- un moment de détente et de farniente après notre road-trip !
10
Jennell
30 mai 2022
·
A séjourné 3 nuits
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10
Sara
13 juin 2026
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A séjourné 4 nuits
Absolutely loved it here and we for sure will be back.
Absolutely loved it here and we for sure will be back.
10
Robert
9 juin 2026
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A séjourné 6 nuits
It was a really nice property. Always kept clean, very nice and helpful staff from front desk to waitstaff to cleaning staff and maintenance. Beach was beautiful with reserved beach beds for guests. We also enjoyed the food in the restaurant, especially the ceviche. We would stay there again.
It was a really nice property. Always kept clean, very nice and helpful staff from front desk to waitstaff to cleaning staff and maintenance. Beach was beautiful with reserved beach beds for guests. We also enjoyed the food in the restaurant, especially the ceviche. We would stay there again.
10
amy
5 juin 2026
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A séjourné 3 nuits
This was a real oasis! There was such attention to detail - even the garden pathways were meticulously cured daily and lined with beautiful conch shells. Breakfast was abundant and made fresh upon order. We were provided with plenty of fresh drinking water and ice. The staff were excellent! The beach was not exclusively private. The lounge chairs were shared with another hotel and the beach was literally “invaded” with tourist boats (43 just past the buoy). Also the music from the beach club next door was obnoxiously loud! Fortunately the pool was private so that saved the day!
This was a real oasis! There was such attention to detail - even the garden pathways were meticulously cured daily and lined with beautiful conch shells. Breakfast was abundant and made fresh upon order. We were provided with plenty of fresh drinking water and ice. The staff were excellent! The beach was not exclusively private. The lounge chairs were shared with another hotel and the beach was literally “invaded” with tourist boats (43 just past the buoy). Also the music from the beach club next door was obnoxiously loud! Fortunately the pool was private so that saved the day!
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 22:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
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octobre 2026
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: 533.9848427947998USD
- 2026-09-19: 369.243151763916USD
- 2026-09-20: 346.23435662841797USD
- 2026-09-21: 345.8874083374023USD
- 2026-09-22: 348.43907569580074USD
- 2026-09-23: 358.7692298553467USD
- 2026-09-24: 484.03196070556635USD
- 2026-09-25: 484.03196070556635USD
- 2026-09-26: 368.12600909423827USD
- 2026-09-27: 366.3792169311523USD
- 2026-09-28: 367.8597725219726USD
- 2026-09-29: 367.73492158203123USD
- 2026-09-30: 368.48696983642577USD
- 2026-10-01: 365.6845146331787USD
- 2026-10-02: 488.5940644958496USD
- 2026-10-03: 486.0755365844726USD
- 2026-10-04: 482.16273475036616USD
- 2026-10-05: 482.5328386169433USD
- 2026-10-06: 368.46609128417964USD
- 2026-10-07: 366.39907958068846USD
- 2026-10-08: 368.4057326507568USD
- 2026-10-09: 482.16273475036616USD
- 2026-10-10: 366.39907958068846USD
- 2026-10-11: 366.39907958068846USD
- 2026-10-12: 368.4092007324218USD
- 2026-10-13: 368.48696983642577USD
- 2026-10-14: 368.78984896850585USD
- 2026-10-15: 368.48696983642577USD
- 2026-10-16: 366.39907958068846USD
- 2026-10-17: 363.5407497283935USD
- 2026-10-18: 368.8596660064697USD
- 2026-10-19: 367.0863202484131USD
- 2026-10-20: 367.6283568908691USD
- 2026-10-21: 369.14313789367674USD
- 2026-10-22: NO DATA
- 2026-10-23: 496.8884196868896USD
- 2026-10-24: NO DATA
- 2026-10-25: 487.1648645385742USD
- 2026-10-26: 367.24297945251465USD
- 2026-10-27: 367.2851919616699USD
- 2026-10-28: 365.38590929870605USD
- 2026-10-29: 355.44719296264645USD
- 2026-10-30: 365.38590929870605USD
- 2026-10-31: 406.06580660705566USD
- 2026-11-01: 404.167925189209USD
- 2026-11-02: 401.75704793395994USD
- 2026-11-03: 406.06580660705566USD
- 2026-11-04: 552.5987727447509USD
- 2026-11-05: 531.2560930847168USD
- 2026-11-06: 377.9566894317627USD
- 2026-11-07: 534.5633118103027USD
- 2026-11-08: 552.5987727447509USD
- 2026-11-09: 557.1947516357421USD
- 2026-11-10: 391.23110480041504USD
- 2026-11-11: 404.1952144378662USD
- 2026-11-12: 403.5577880340576USD
- 2026-11-13: 346.04424269714355USD
- 2026-11-14: 364.6340712310791USD
- 2026-11-15: 446.4332262542724USD
- 2026-11-16: 444.57531535339353USD
- 2026-11-17: 406.1660656951904USD
- 2026-11-18: 370.2111318908691USD
La réception est ouverte tous les jours de 07 h 00 à 23 h 00. Cet hébergement n'assure aucun service d'enregistrement en dehors des heures normales de la réception. Les horaires de la réception sont limités. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.
Breakage deposit: USD 300 per stay
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et une trousse de secours
- Piscine accessible de 09 h 00 à 19 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
Équipements populaires
Navette aéroport
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Ménage
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Massage
Spa et centre de bien-être
Petit-déjeuner en chambre
Beach Sun Loungers
Services
Ménage
Salle de banquet
Service de change
Consigne à bagage
Concierge Services
Activités
Piscine
Plage (à proximité)
Piscine extérieure
Pool (Infinity)
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Parking
Navette aéroport
Connexion Internet
Wi-fi gratuit