Hilton Garden Inn Tours Centre

Bra med baby foot spelet, frukosten saknar variation, bra gym men det saknas papper och rengöringsmedel, le reste super!

Great hotel with spacious quiet rooms. Bonus was free laundry facilities (own detergent). Close to old town and restaurants.

This hotel couldn't have been more well located. Everything walkable, tram stop right outside the door. Clean updated interior, comfy rooms though a little small for an upgrade. The staff was absolutely lovely, and assisted us with dining reservations every evening, since unbeknownst to us while booking, the dining availability was limited for parties of two and their restaurant was closed except for breakfast. Dining out was exceptional (Turon and Le Lauranty - omigosh try the scallops at Laurenty - I won't spoil the surprise) The only downer was parking. There is no drive up or anywhere for that matter to drop your baggage for check in. You have to find parking and schlep it on over the cobblestones. We actually pulled into the end of the bus lane (Shhhh!) to load up upon departure. There is an underground garage right in front, but it is a tight squeeze - and I'm not kidding about that. We have an SUV and managed with great difficulty, to inch our way into a spot the first night - and only because there were no cars coming through and we could take our time. We noticed that even smaller cars had difficulty. Going down another floor was not an option because we couldn't fit through on the turn. The only option was to back up and exit up. We opted for street parking the remainder of our stay. Still, that issue might not preclude us returning to this hotel - it's just good to know in advance and perhaps take public transportation in, or a smaller vehicle!

Great hotel, staff, location. Big parking garage across the street. My only complaint was the a/c did not cool well and the room was a bit too warm.

Idéalement situé au pied du tramway et du parking Indigo à 12€ par jour. Très bien dans l’ensemble. Salle de bain spacieuse, moderne et propre tout comme la chambre. Mini frigo qui refroidi à peine. Par contre il faut savoir qu’un bar en bord de Loire diffuse une musique, au moins le Samedi soir, à voir les autres jours, au moins jusqu’à 1h00 du matin et elle s’entend de la chambre 😕. Nous avions une vue sur la Loire. Boum boum boum … très dérangeant. Nous n’avons pas testé le petit déjeuner. Mais les parties communes sont agréables et bien entretenues. Personnels accueillant.

A perfect location with friendly staff, modern amenities and typical American style breakfast. The washer and dryer are slow, but they get the job done, so no complain.

The check in experience for our hotel was not good. There was no where for us to drive up near the front door to drop off our luggage and check in. Instead we had to park in the garage and we were confused where we can leave the car.

No possibility to park the car to unload your luggage front of the hotel.

Great location. Good size room. Terrific gym. Nice bar.

Location good. Refrigerator not working at all for 5 night stay. They said they will fix but never did. Also, must park underground garage. Then drag your luggage up same elevator. No way to park & drop off luggage at door. This not a five star hotel.

Great location right in the middle of Tours and the hotel was spotless and staff very friendly and helpful

Très bien situé Très propre Excellent petit déjeuner

Chambre propre, cosy, bien isolée Personnel nickel Emplacement de l’hôtel idéal pour faire du tourisme

The floor of the bath room was not properly cleaned, under the toilet is was really dirty. Unacceptable for a hotel of such a category.

Une chambre propre est agréable

Very clean and great service

Chambre propre, personnel accueillant et professionnel. Beau design de l'hôtel.

Chambre calme, télé tri grande pour le recul dans la chambre, moquette doivent tacheee

Chambre non nettoyé lors de ma deuxième journée a l'hôtel. Pas de room service disponible le lundi soir. Mauvaise odeur dans l'hôtel au rdc et en salle de gym Personnel a l'accueil peu arrangeant, posture rigide, ne cherche pas de solutions

Chambre très propre et bien équipée. Calme

Bon séjour, personnel agréable de manière générale, bonnes prestations sur place, bonne insonorisation des chambre, très propre, mais malheureusement un problème de bruit régulier dans les murs (apparemment dû à la climatisation alternée) durant la nuit qui nous a dérangé la première nuit. La seconde nuit nous avons été replacé dans une autre chambre. On entendait toujours le bruit mais il était moins fort. J'espère qu'ils résoudront ce problème prochainement.

Fridge was set to ROOM temp! Was told it was normal!!

Big rooms, convenient to trams and trains, comfy beds,

Très bel hôtel chambre bien insonorisée lit confortable Bien situé

O quarto tinha pouca iluminação.

La chambre large (32m2), en couple, une nuit. Structure de l’hôtel avec fenêtre non ouvrable et cela est gênant avec une sensation de fermeture .. Il faut pas être claustrophobe.. Le lit est trop étroit pour 2 personnes, pas pour un lit de 4*. Mon mari a dormi sur le canapé. Une moquette dans un couloir, une odeur de produits … Désolé de tout cela….

Quarto muito pequeno e com.pouca luminosidade.

Point Belle déco et bonne literie Point - Pas de possibilité d’ouvrir la fenêtre et donc d’aérer la chambre

Idéalement situé au pied du tramway et du parking Indigo à 12€ par jour. Très bien dans l’ensemble. Salle de bain spacieuse, moderne et propre tout comme la chambre. Mini frigo qui refroidi à peine. Par contre il faut savoir qu’un bar en bord de Loire diffuse une musique, au moins le Samedi soir, à voir les autres jours, au moins jusqu’à 1h00 du matin et elle s’entend de la chambre 😕. Nous avions une vue sur la Loire. Boum boum boum … très dérangeant. Nous n’avons pas testé le petit déjeuner. Mais les parties communes sont agréables et bien entretenues. Personnels accueillant.

Pas d’eau bouteille dans les chambres et pas de mini bar fonctionnel (donc pas la peine d’acheter un liquide à mettre au frais). Bien dommage.

Great location right in the middle of Tours and the hotel was spotless and staff very friendly and helpful

stay in Tours was good - experience of getting to and from the hotel with our luggage was dreadful - we weren't told by the hotel that it was one of the biggest events in Tours that weekend - most central roads were blocked due to the marathon that was taking place... couldn't get near the hotel to park or drop luggage off - took us an hour to get to the hotel from arriving in Tours.....had to walk through the marathon on Sunday in the pouring rain with our luggage..... complained to reception - apologised but offered us nothing. - not even a drink or umbrella etc - dreadful service

Worst Hilton stay ever. Door to room did not easily close and lock. On our last day cleaning staff did not make sure the door closed and locked. We were gone visiting Chambord for 8 hours. When manager told of the situation she responded “well what do you want ME to do?” No empathy whatsoever. She committed to having a technician fix the door while we were at dinner. Nothing got fixed. Worst managerial response on my 55 years of travelling.

Staff were outstanding in their helpfulness. Rooms superb and location could not be better.A great experience!

Chambre propre, personnel accueillant et professionnel. Beau design de l'hôtel.

The property and room were awesome, the manager though was rude and condescending. She refused to issue a refund for a breakfast that was included for the three guests, even after proof was given.

O hotel fica muito bem localizado, perto do centro histórico. Os funcionários são muito solícitos e gentis. Adoramos nossa estadia!

J’ai envoyé un mail pour apporter une modification à ma chambre, je n’ai jamais eu de réponse. J’ai eu froid et au réveil les draps étaient tout enlevés. La porte de la salle d’eau fermait difficilement. Et la vue n’était pas folle, cela aurait pu être évité si quelqu’un avait répondu à mon email.

Nous avons eu un soucis personnel la nuit, la personne à la réception et le personnel du matin ont été d'un professionalisme exceptionnel et d'une attention irréprochable. Vraiment bravo a vous! L 'hotel est parfaitement placé, très propre. Je vous le conseille vivement pour un séjour à Tours

Chambre non nettoyé lors de ma deuxième journée a l'hôtel. Pas de room service disponible le lundi soir. Mauvaise odeur dans l'hôtel au rdc et en salle de gym Personnel a l'accueil peu arrangeant, posture rigide, ne cherche pas de solutions

This location offers convenient access to both the city center and the Loire Valley castles.

Checking in was a nightmare because the hotel is not accessible if you drive a car. There was no warning on that aspect. It was very frustrating. Eventually we figured out that we had to go and park first before carrying our suitcases trough the parking elevator to the street and to the hotel.

Great location right in the middle of Tours and the hotel was spotless and staff very friendly and helpful

Emplacement parfait, proche du centre-ville, des restaurants. Parking juste en face de l'hôtel. Chambre confortable mais décoration très classique par rapport à d'autres hôtels de même gamme. Buffet de petit déjeuner copieux, varié et propre mais manquerait peut-être de produits locaux et fait-maison.

Modern central hotel next to the river and close to the old town. We had a spacious bedroom and bathroom. Helpful reception and they spoke English which helped us. Quiet even though it is next to the tram line which is easy to use and very convenient. Didn’t eat breakfast there as quite expensive. Would stay again if I was in Tours.

Très bel emplacement au bord de la la Loire. Chambre confortable. Petit bemol: pas de possibilité d ouverture de fenetre

Optimale Lage an der Brücke, nette Atmosphäre

The check in experience for our hotel was not good. There was no where for us to drive up near the front door to drop off our luggage and check in. Instead we had to park in the garage and we were confused where we can leave the car.

Well presented hotel with loads of options for eating out within 2 minutes walk Lots of independent retailers nearby.

Location good. Refrigerator not working at all for 5 night stay. They said they will fix but never did. Also, must park underground garage. Then drag your luggage up same elevator. No way to park & drop off luggage at door. This not a five star hotel.

Excellent location in the city centre. Paid parking only steps away (€12.5 per 24 hours). Great room and bathroom, comfortable bed, fast wifi, large TV. Downside: No restaurant on a Saturday night No bar, just a vending machine.

Achei um Absurdo as 9:30 ja nao ter vários itens de cafe d a manhã. A pessoa que atendia disse que a demNda foi grande e que tinha acabado .

Great location, property and staff. The breakfast is expensive unless you want a very large breakfast. If you want a true (small) French breakfast you’re better off to look outside the hotel where you’ll find numerous choices. I would recommend this hotel to anyone.

Très bien situé Très propre Excellent petit déjeuner

Frukosten var dyr och halvfabrikat och få alternativ

dommage que l'on ne puisse pas gérer la température du chauffage car il faut trop chaud dans les chambres. dommage aussi pour les petits dej avec des fruits tranchés et des oeufs brouillés qui ne sont vraiment pas bon du tout

Excelente localização. Quarto e banheiro grandes e com móveis para colocar malas. Café da manhã maravilhoso. Atendimento de recepção gentil, atencioso e solícito. Late check out gratuito.

Petit Déjeuner très moyen avec des oeufs brouillés pas bon et des fruits tranchés qui ont trop le gout de conservateur

Chambre toute petite le nom n'est représentatif loin de là je dirais plus la kids chambre !!! Le lit ni fait ni à faire petit déj viennoiseries brioche surgelé très très déçu et ne reviendrai plus

Excellent location, right on the Tram, walking distance to all the sites, big rooms, great restaurant (Babette’s) on site, friendly and helpful staff… such a great experience!