Name: Holiday Inn Express & Suites - Little Rock Downtown by IHG
Address: 811 East 4th Street, Downtown Little Rock, Little Rock, Arkansas, United States of America, Little Rock, Arkansas, US
Price range: $92–$152 per night
Rating: 8.9

What guests think

At Holiday Inn Express and Suites Little Rock Downtown by IHG, travelers highlight very clean, modern rooms, welcoming staff, and a convenient location near downtown, while recurring downsides include paid and limited parking, some highway noise, and nearby construction.

Breakfast is broadly liked, though a few reviewers found items ran out early or weren't replenished. Several noted pool closures or chilly water, and a handful felt the immediate area was less appealing. Overall, it delivers dependable basics with a few tradeoffs to be aware of.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is limited and paid, with overflow gravel parking that can be muddy; access is sometimes complicated by nearby construction. The indoor pool has been closed or uncomfortably cold for some guests.

Related guest reviews

6

Dustin

May 14, 2025

·

Stayed 1 night

The parking lot is small. Many people had to park in a gravel lot next door. Also, the noise from the hallways is very loud. Just normal people talking while passing your room will be heard very well. The indoor pool is NOT HEATED!!! It's a nice pool but not heated well enough to enjoy.

6

Joyce

Jun 9, 2025

·

Stayed 1 night

The hotel is awesome. The breakfast area was well stocked and clean. The attendant was involved with the guest. I was on the second floor right next to I30 , I did not sleep much with the Highway noise and ambulance services. I do recommend Camp Taco for dinner. It is within walki g distance. Also, I think the $10 parking charge was uncalled for. I would think it would be inclusive with my room charge of $143.

2

Joe

Nov 19, 2025

·

Stayed 1 night

the rooms were good. i woke up with a sore back because of the bed. but the thing that bothered me the most was that it cost me $10 to park in the hotel parking lot, i have never paid to park at a hotel.

10

Jennifer

Jun 29, 2023

·

Stayed 1 night

Need more parking! We had to park in the mud.

2

Candice

Apr 11, 2024

·

Stayed 1 night

Bad:Limited parking in an area without street parking and construction. Construction going on out side at night on the street. Pool out of service, this was not indicated at booking and was the only condition I had when looking for a hotel in the Little Rock Area. Broken and wobbly tiles in the bathroom. Good: very clean

10

Stephanie

Sep 20, 2024

·

Stayed 2 nights

I do not like hotels that make you pay for parking and the parking is limited. I especially don’t like the location to much construction

10

Barry

Apr 23, 2023

·

Stayed 1 night

it was difficult to get to the property, partly due to road construction, overflow parking was not paved or concrete and overal parking limited

10

Laura

Jul 25, 2024

·

Stayed 1 night

The room was very clean, nicely decorated. The beds were comfy. It was so convenient to have breakfast on-site and included in the price. I’d definitely stay here again. The only small complaint is that there was not enough on-site parking for everyone staying there that night. We had to park in the overflow which was just a short walk away from the on-site lot.

8

Crystal

Mar 8, 2024

·

Stayed 1 night

The only drawback was parking. There is a very small paved lot that you can pay $10 extra to park in. There is a "gravel" lot you can park in for free. Seems like they sell the $10 pass to everyone and then tell you if you cant find a spot in the paved are to tell them and they'll refund your money. For over $200 a night it should be free parking. And pave the gravel lot. It rained and we had to walk theough big muddy sections and puddles to get to our car.

10

Marie

Jul 24, 2023

·

Stayed 1 night

Room was great but the rest of the hotel was another story. Hotel lobby was a bit dirty from people leave trash everywhere and the floor was sticky. Pool looked so cloudy and gross we didn't go near it. There was about 20 parking spots for the whole hotel.

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Cleanliness

Reviews consistently praise very clean, newer spaces throughout the property. A few guests noted isolated issues like a dirty lobby spot or minor bathroom maintenance.

Related guest reviews

10

Christina

Dec 28, 2025

·

Stayed 1 night

Every are very clean, comfortable beds, large rooms, great staff. Everything I want in a hotel.

10

Charity

Sep 1, 2025

·

Stayed 2 nights

Greeted by an extremely friendly front desk clerk. He was extremely sufficient in his check in service, offered additional information. The room was beautiful and CLEAN! You cannot hear noise feom other guests.

8

Marilyn

Dec 6, 2025

·

Stayed 1 night

The room was clean and staff was very nice.

10

Mary Ann

Apr 16, 2025

·

Stayed 1 night

Very clean

10

Sean

Jul 29, 2025

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Stayed 2 nights

Great breakfast. Very clean rooms.

10

David

Apr 29, 2025

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Stayed 1 night

The hotel is very ultra modern - our room was very spacious and beds were super comfy - had a fresh aroma about it- great customer service - hotel staff was very friendly courteous and helpful - buffet breakfast was excellent, everything was hot & fresh - overall we really enjoyed our stay at this hotel - very satisfied customer

10

Vanessa

Nov 4, 2025

·

Stayed 1 night

The room was clean and very nice. It looks like the entire hotel got a facelift. The staff was very friendly and accommodating.

10

Victoria

Dec 26, 2025

·

Stayed 1 night

The entire experience was wonderful. This was the best hotel experience we have had as a family of four! The staff was incredibly hospitable and warm, our needs were quickly met when they arose, and the hotel was clean and quiet. We will be back!

2

Bringet

Jul 21, 2024

·

Stayed 1 night

When I arrived I waited in the lobby 15 minutes before anyone came to check me in. Young kids all over the hallway physically fighting. Very disrespectful. Breakfast was horrible not fresh at all. I really expected more from this hotel not a good experience.

10

Rebecca

Apr 22, 2025

·

Stayed 1 night

We were only there to spend the night. But the staff was very friendly, the breakfast was delicious and the room and lobby were very clean and inviting.

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Rooms

Rooms are modern, spacious, and comfortable, with many noting good beds. Several reported traffic or hallway noise, particularly on the highway side.

Related guest reviews

4

Joseph

Oct 12, 2024

·

Stayed 1 night

Room 201 might as well be sitting on I-30 as all we heard all night was every car and truck zooming down the road…just lousy sound proofing…..

6

Dustin

May 14, 2025

·

Stayed 1 night

The parking lot is small. Many people had to park in a gravel lot next door. Also, the noise from the hallways is very loud. Just normal people talking while passing your room will be heard very well. The indoor pool is NOT HEATED!!! It's a nice pool but not heated well enough to enjoy.

10

Christina

Dec 28, 2025

·

Stayed 1 night

Every are very clean, comfortable beds, large rooms, great staff. Everything I want in a hotel.

6

Joyce

Jun 9, 2025

·

Stayed 1 night

The hotel is awesome. The breakfast area was well stocked and clean. The attendant was involved with the guest. I was on the second floor right next to I30 , I did not sleep much with the Highway noise and ambulance services. I do recommend Camp Taco for dinner. It is within walki g distance. Also, I think the $10 parking charge was uncalled for. I would think it would be inclusive with my room charge of $143.

10

Willard

Oct 12, 2024

·

Stayed 1 night

Brand new hotel and was super clean and comfortable!

10

Elizabeth

Jan 7, 2025

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Stayed 1 night

The rooms are super nice. We had a wheelchair accessible room and it had great space! With a huge bathroom that had a shower chair! (ROOM 318 IF YOUR CURIOUS)

10

Helen

Mar 14, 2025

·

Stayed 3 nights

This is a new property! I had the largest room I’ve had! Great breakfast served. I would recommend it highly.

10

Christina

Apr 20, 2025

·

Stayed 1 night

Comfortable beds. Clean, large TV. Nice staff

10

Wendy

Mar 20, 2025

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Stayed 1 night

Fantastic stay! Clean new room, comfortable bed, filling breakfast. Hotel manager greeted us personally at check-in. Friendly, helpful, and welcoming.

10

Vanessa

Nov 4, 2025

·

Stayed 1 night

The room was clean and very nice. It looks like the entire hotel got a facelift. The staff was very friendly and accommodating.

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Service

Staff are frequently described as friendly and accommodating. However, some guests reported billing or charge disputes, slow responses, or curt interactions with breakfast and housekeeping staff.

Related guest reviews

10

Erica

Sep 16, 2024

·

Stayed 1 night

All the staff was really friendly and very helpful.

10

Charity

Sep 1, 2025

·

Stayed 2 nights

Greeted by an extremely friendly front desk clerk. He was extremely sufficient in his check in service, offered additional information. The room was beautiful and CLEAN! You cannot hear noise feom other guests.

2

Jeremy

Jan 17, 2025

·

Stayed 1 night

We showed up and the desk clerk said my card was declined. I even showed them my receipt showing that my stay was paid in full and he said that he needed payment. Dispite showing him my bank statement reflecting that my room was paid for, he asked for a different form of payment. My partner gave his card and then at 2am we were woke up to alert saying that they charged another $80 on top of the room fee and incidental hold. We left at 2:13am.

6

michelle

May 27, 2024

·

Stayed 1 night

This property seemed to be fairly new. The woman that checked us in was extremely friendly and helpful. It is close to River Market which was nice. We asked for a late checkout and starting at 8:30am we had three different housekeeping staff enter our room, even after I called the front desk the first time. The woman working the breakfast area was rude, condescending and made it obvious she wanted to get out of there as quick as possible. The manager on duty didn’t seem too concerned about housekeeping barging in on us repeatedly or about being talked down to by kitchen staff. The property itself is nice, new, clean and I felt somewhat safe as there is police presence in the area.

2

Jeremy

Jan 17, 2025

·

Stayed 2 nights

Over charged regardless of seeing that the room was paid in full through Expedia. Charged my Partner’s card for the room ans incidental hold and then at 2am we got a notification of another charge. We ended up leaving at 2:13am to head home because dispite having $500 the lady working the front desk at 2am said they would have the manager ‘email’ us when she got in. Worst customer service experience ever. Will not return to this hotel. They seem like scam artists.

10

Deborah K

Jun 9, 2025

·

Stayed 1 night

The staff... the front desk was wonderful and the young lady that prepared the breakfast was outstanding, she was polite, helpful and friendly and always willing to get you something when things were out.. I really enjoyed our stay...

10

Kanika

Mar 12, 2025

·

Stayed 1 night

This hotel will be our go to whenever we have to visit Little Rock. Staff was friendly and very accommodating.

10

Vanessa

Nov 4, 2025

·

Stayed 1 night

The room was clean and very nice. It looks like the entire hotel got a facelift. The staff was very friendly and accommodating.

10

Victoria

Dec 26, 2025

·

Stayed 1 night

The entire experience was wonderful. This was the best hotel experience we have had as a family of four! The staff was incredibly hospitable and warm, our needs were quickly met when they arose, and the hotel was clean and quiet. We will be back!

6

Lori

Dec 4, 2025

·

Stayed 1 night

The staff was friendly, but not easily reached.

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Location

Convenient to downtown, River Market, and the Clinton Library, with many guests walking to attractions and easy highway access. Some didn't love the immediate area due to construction and occasional safety concerns.

Related guest reviews

8

Michelle

May 31, 2025

·

Stayed 4 nights

Very clean and new property but located right at the highway which made it loud at night. About a 10 minute walk to the other hotels and sights.

8

William

Dec 12, 2024

·

Stayed 4 nights

Outstanding customer service and staff, and a great location near the William J. Clinton Presidential Library.

10

Anthony

Sep 20, 2024

·

Stayed 2 nights

Close to so many things and easy to get around the area from it.

8

Stacy

Aug 15, 2025

·

Stayed 1 night

Comfortable and clean. Only drawbacks area was sketchy and lack of dining options

10

Kathryn

May 21, 2025

·

Stayed 2 nights

Great location. Amazing customer service.

10

John

Oct 1, 2025

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Stayed 2 nights

Great hotel - great location.

10

James L.

Jun 23, 2025

·

Stayed 2 nights

The room was very new and clean, and the bed was comfortable. It was close to my conference downtown. Although the area has improved, I still felt unsafe outside at night.

10

Alex

Dec 9, 2025

·

Stayed 1 night

Great close to down town but not in the heart of down town

10

Kathryn

May 21, 2025

·

Stayed 3 nights

Great location with awesome customer service.

10

Jeff

Jul 13, 2024

·

Stayed 5 nights

My family just got back from vacation in Little Rock. We loved the location of this hotel. Just a short walk away from downtown, which we picked because it was close to the kids Discovery Museum, splash pad, and park. Very walkable, our kids loved the free downtown trolley, and there are a ton of food options all less than 1 mile away.

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Dining

Breakfast is widely praised as hot and tasty with good variety. At times items ran out before the posted end time and replenishment felt inconsistent.

Related guest reviews

2

Brian

Jan 10, 2025

·

Stayed 1 night

Terrible breakfast - out of most things. Complained to front desk attendant and she barely acknowledged my presence. I asked her if she was the manager and she said she was at that time. I asked her if she was going to do something about this and she muttered something like "uh-huh." I didn't see her do anything about it. The breakfast attendant appeared to have NO sense of urgency whatsoever. Other people were also not happy about this. I did escalate to the real manager and he told me the breakfast attendant was trying to restock after a busy time, but I didn't see much of that happening, kind of a lame response. Also, that didn't help us much, especially since we ended up having to go out for breakfast for 4 people. Will not stay here again, gives Holiday Inn a bad name. Don't recommend.

10

Nicole

May 4, 2025

·

Stayed 3 nights

Great hotel with friendly staff. Great breakfast each day! A brand new oh so clean hotel,

10

Brad

Oct 29, 2025

·

Stayed 1 night

Amazing staff!! And by far the best hotel breakfast buffet I have ever had.

6

Suzi

Feb 16, 2025

·

Stayed 2 nights

Overall- our stay was good however we had young children on our floor running up and down yelling and screaming around midnight. The Express breakfast was good but quantity was sparse. We would stay here again .

10

Diane

Feb 9, 2025

·

Stayed 1 night

Hotel was very nice, clean and above expectations. Only negative was that the breakfast though good was not kept stocked.

10

James

Feb 20, 2025

·

Stayed 1 night

They allowed us to checkin early and the hotel was quiet. The breakfast was good.

10

Sean

Jul 29, 2025

·

Stayed 2 nights

Great breakfast. Very clean rooms.

10

David

Apr 29, 2025

·

Stayed 1 night

The hotel is very ultra modern - our room was very spacious and beds were super comfy - had a fresh aroma about it- great customer service - hotel staff was very friendly courteous and helpful - buffet breakfast was excellent, everything was hot & fresh - overall we really enjoyed our stay at this hotel - very satisfied customer

8

Doug

Oct 23, 2023

·

Stayed 1 night

They breakfast says open till 10 on weekends. We got down at 9:15. They were out of bacon gravy and other things and was not planning to add more so just had an egg. The attendand was trying to get it all cleaned up to be out by 10. She was rude . Dont advertise breakfast till 10 am if you arent going to offer it. Everything else was great. Stay if you arent a breakfast person!

10

Rebecca

Apr 22, 2025

·

Stayed 1 night

We were only there to spend the night. But the staff was very friendly, the breakfast was delicious and the room and lobby were very clean and inviting.

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Month	Average price
January	$114
February	$138
March	$115
April	$118
May	$116
June	$114
July	$117
August	$113
September	$127
October	$121
November	$114
December	$99

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $116	19 $108
20 $99	21 $114	22 $108	23 $125	24 $108	25 $119	26 $112
27 $95	28 $108	29 $108	30 $108

Su	Mo	Tu	We	Th	Fr	Sa
				1 $125	2 $125	3 $108
4 $95	5 $108	6 $108	7 $120	8 $120	9 $120	10 $120
11 $95	12 $138	13 $138	14 $125	15 $125	16 $147	17 $138
18 $93	19 $122	20 $152	21 $146	22 $136	23 $122	24 $114
25 $92	26 $105	27 $109	28 $109	29 $106	30 $119	31 $118

Holiday Inn Express & Suites - Little Rock Downtown by IHG

Prices for Holiday Inn Express & Suites - Little Rock Downtown by IHG

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Accessible (Hearing)

Standard Room, 2 Queen Beds, Accessible (Hearing)

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds

Standard Room

Standard Room, 1 King Bed, Accessible (Hearing)

Suite, 1 King Bed

Suite, 2 Queen Beds

Suite, 1 King Bed, Accessible (Hearing)

Room

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed

Suite, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Guest reviews of Holiday Inn Express & Suites - Little Rock Downtown by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites - Little Rock Downtown by IHG

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