Waldorf Astoria Riviera Maya, an All-Inclusive Experience
585 US$
/natt
Snitt för november
Priser för Waldorf Astoria Riviera Maya, an All-Inclusive Experience
Välj datum för att se priser och tillgänglighet.
585 US$
/natt
Snitt för november
Genomsnittliga priser per månad
På Waldorf Astoria Riviera Maya, an All-Inclusive Experience är priset per natt i genomsnitt 464 US$ under den billigaste månaden (september) och 843 US$ under den dyraste månaden (december), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 831 US$ |
| februari | 818 US$ |
| mars | 699 US$ |
| april | 741 US$ |
| maj | 642 US$ |
| juni | 533 US$ |
| juli | 493 US$ |
| augusti | 505 US$ |
| september | 464 US$ |
| oktober | 467 US$ |
| november | 585 US$ |
| december | 843 US$ |
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nov. · 585 US$
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Dyrast: december (ca 843 US$)
Billigast: september (ca 464 US$)
Om detta boende
Koppla av på deras fullständiga spa, där du kan passa på att njuta av massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till 2 utomhuspooler, en ångbastu och ett dygnet runt-öppet fitnesscenter. Boendet har även grati...
Bekvämligheter
Koppla av på deras fullständiga spa, där du kan passa på att njuta av massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till 2 utomhuspooler, en ångbastu och ett dygnet runt-öppet fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och bröllopstjänster.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service, reception (öppen dygnet runt) och bankomat/banktjänster. På denna resort erbjuds event- och konferenslokaler såsom konferenscenter och 5 mötesrum. Gratis parkeringsservice erbjuds på plats.
Måltider
Denna resort har 3 restauranger och erbjuder också möjligheten att stanna på rummet och nyttja dess rumsservice dygnet runt. Koppla av med din favoritdrink i deras bar eller bar vid poolen.
Rum
Skäm bort dig och bo i ett av 173 rum med privata mindre, djupa pooler och platt-tv. Gratis wi-fi gör att du kan hålla dig uppkopplad, och satellit-tv erbjuder underhållning. På rummet finns värdeförvaringsskåp, gratis produkter i minibar och telefon med gratis lokalsamtal.
Läge
Waldorf Astoria Riviera Maya, an All-Inclusive Experience ligger i Cancun bredvid en golfbana, en kvart med bil från både El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc och Xoximilco. Denna resort med golfbana ligger 10,7 km från Moon Palace golfklubb och 22,7 km från Playa Delfines.
Vad finns i närheten
Arrecife de Puerto Morelos nationalpark(0.1 miles)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.1 miles)
Grand Outlet Riviera Maya(4.8 miles)
Xoximilco(5.3 miles)
El Tintos golfbana(5.7 miles)
Moon Palace golfklubb(6.7 miles)
Anáhuac-universitetet Cancún(9.5 miles)
Playa Coral(10.1 miles)
Riviera Cancun Golf Resort(11 miles)
Djungelspa(11.1 miles)
Monument Ruta de los Cenotes(11.1 miles)
Dr. Alfredo Barrera Marins botaniska trädgård(11.3 miles)
Cristo Resucitado-kyrkan(11.4 miles)
Santuario de la Esperanza tidskapsel(11.7 miles)
Torget i Puerto Morelos(12 miles)
Cancun, Quintana Roo (CUN-Cancun Intl.)(50.5 miles)
Cozumel, Quintana Roo (CZM-Cozumel Intl.)(98 miles)
Hiss
Business center
Parkeringsservice
Trädgård
Biljard
Kajak
Läge
Carretera Federal 307 Kilometro 333, Cancún, Quintana Roo, Mexiko
Arrecife de Puerto Morelos nationalpark (0.1 miles)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.1 miles)
Grand Outlet Riviera Maya (4.8 miles)
Xoximilco (5.3 miles)
El Tintos golfbana (5.7 miles)
Moon Palace golfklubb (6.7 miles)
Rumsalternativ
8
Deluxe-rum - 2 queensize-sängar - balkong - vid havet
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
675 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)Dykpool
5
Svit - 1 kingsize-säng - balkong - vid havet
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
1035 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)Dykpool
7
Rum - 1 kingsize-säng (Swim up)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
675 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)Privat poolDykpool
7
Rum - 2 queensize-sängar - balkong - vid havet
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
675 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)Dykpool
13
Svit - flera sängar - balkong (Connecting Room)
Information om rummet
1 Extra Stor Dubbelsäng
och 2 Stora Dubbelsängar
Sovplats 7
BalkongLuftkonditioneringWi-Fi (gratis)Privat badrumDykpool
9
Rum - 1 kingsize-säng - balkong - vid havet
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
675 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)Dykpool
7
Rum - 2 queensize-sängar (Swim up)
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
675 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)Privat poolDykpool
12
Svit - 2 dubbelsängar (Riviera)
Information om rummet
2 Dubbelsängar
Sovplats 7
LuftkonditioneringWi-Fi (gratis)Privat badrumDykpool
8
Rum - flera sängar - balkong (Connecting Room)
Information om rummet
1 Extra Stor Dubbelsäng
och 2 Stora Dubbelsängar
Sovplats 7
BalkongLuftkonditioneringWi-Fi (gratis)Privat badrumDykpool
10
Svit Presidential - 2 dubbelsängar - balkong - vid havet
Information om rummet
2 Dubbelsängar
Sovplats 7
1680 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)Dykpool
9
Svit - 1 dubbelsäng - balkong - hörn (Master Suite, Swim up)
Information om rummet
1 Dubbelsäng
Sovplats 3
1680 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)Privat poolDykpool
10
Svit - 2 dubbelsängar (Amai)
Information om rummet
2 Dubbelsängar
Sovplats 7
LuftkonditioneringWi-Fi (gratis)Privat badrumDykpool
7
Svit Deluxe - 1 kingsize-säng - balkong - vid havet
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
1680 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)Dykpool
10
Deluxe-rum - 1 kingsize-säng - balkong - vid havet
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
675 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)Dykpool
12
Svit - 1 kingsize-säng - balkong - hörn
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
1680 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)Dykpool
9
Rum - 1 kingsize-säng - balkong (Roll In Shower)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
678 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Privat badrumDykpool
7
Rum - 2 queensize-sängar - balkong (Roll In Shower)
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
678 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Privat badrumDykpool
Gästrecensioner för Waldorf Astoria Riviera Maya, an All-Inclusive Experience
9
Storartat
Baserat på 219 verifierade recensioner
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Waldorf Astoria Riviera Maya berömmer resenärer genomgående den exceptionella, uppmärksamma servicen och de vackra, rymliga rummen med havsutsikt och privata pooler. Man uppskattar lugna pooler och ett utmärkt spa, samtidigt som priserna är höga och läget är relativt avskilt och tyst.
Läs merVar detta till hjälp?
Vad gäster tycker
På Waldorf Astoria Riviera Maya berömmer resenärer genomgående den exceptionella, uppmärksamma servicen och de vackra, rymliga rummen med havsutsikt och privata pooler. Man uppskattar lugna pooler och ett utmärkt spa, samtidigt som priserna är höga och läget är relativt avskilt och tyst.
Många gäster älskar maten, men flera recensioner nämner ett begränsat utbud av restauranger på plats. Stranden varierar beroende på säsongens sjögräs, och havet är kanske inte det klara karibiska blå som vissa förväntar sig. Ett fåtal rapporter nämner mindre underhålls- eller bullerproblem. Sammantaget kan man förvänta sig en lyxig vistelse med fokus på avkoppling snarare än nattliv.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Lugna pooler och ett utmärkt spa sticker ut, och vissa gäster noterar ett välutrustat gym.
Relaterade gästrecensioner
10
Miledys
14 juli 2023
·
Stannade 4 nätter
The hotel is beautiful and the service was great. The staff were very friendly and welcoming. I like the high quality food and beverages that were served. My time there was very relaxing. The spa was very clean and comforting. I would definitely plan another trip and stay at this location.
The hotel is beautiful and the service was great. The staff were very friendly and welcoming. I like the high quality food and beverages that were served. My time there was very relaxing. The spa was very clean and comforting. I would definitely plan another trip and stay at this location.
10
Emily
4 mars 2024
·
Stannade 2 nätter
The property is beautiful and well appointed. I like that it doesn't feel too big and the pool is very relaxing. The spa and gym amenities are fantastic. The staff is so friendly. The rooms are gorgeous and well laid out. 10/10
The property is beautiful and well appointed. I like that it doesn't feel too big and the pool is very relaxing. The spa and gym amenities are fantastic. The staff is so friendly. The rooms are gorgeous and well laid out. 10/10
10
Amy
16 apr. 2025
·
Stannade 3 nätter
Everything was great, except there was no shade at the pool unless you rented a cabana for $200. There was a ton of weeds on the beach. Beautiful property.
Everything was great, except there was no shade at the pool unless you rented a cabana for $200. There was a ton of weeds on the beach. Beautiful property.
10
James
20 jan. 2025
·
Stannade 4 nätter
Fantastic service. Amazing room. Great dining options, especially Chaya. Great pools. Extremely comfortable pool chairs. Excellently equipped gym. Top notch spa.
Fantastic service. Amazing room. Great dining options, especially Chaya. Great pools. Extremely comfortable pool chairs. Excellently equipped gym. Top notch spa.
10
David
28 mars 2023
·
Stannade 5 nätter
The hotel was great. Two beautiful pools and next to the ocean. The restaurants were very good and the service was extraordinary. It’s a great hotel and brand new. Just opened in November 2022.
The hotel was great. Two beautiful pools and next to the ocean. The restaurants were very good and the service was extraordinary. It’s a great hotel and brand new. Just opened in November 2022.
10
Jacqueline
16 mars 2025
·
Stannade 3 nätter
Beautiful , luxurious property and amazing pools. Dinners were great with live music every night. Would go back again!
Beautiful , luxurious property and amazing pools. Dinners were great with live music every night. Would go back again!
10
Byron
13 okt. 2024
·
Stannade 2 nätter
Absolutely beautiful part property in a newly developed portion of the beach. It is extremely calm and tranquil and very relaxing. The staff here is amazing and bend over backwards to make you feel comfortable and address you ever need before you even think of it. It is a wonderful place for a relaxing vacation and I hope to come back soon.
Absolutely beautiful part property in a newly developed portion of the beach. It is extremely calm and tranquil and very relaxing. The staff here is amazing and bend over backwards to make you feel comfortable and address you ever need before you even think of it. It is a wonderful place for a relaxing vacation and I hope to come back soon.
10
brenda Lynn
22 aug. 2025
·
Stannade 4 nätter
I would like to give this resort a 10 out of 10 staff was phenomenal. Cleanliness housekeeping was great dining options. We’re great to choose from even in room service pools were clean. The only downside was we couldn’t go into the ocean just because there was the water alert for seaweed When we arrive to the hotel we were welcomed with a drink and smiling staff. I definitely will come back later in the future.
I would like to give this resort a 10 out of 10 staff was phenomenal. Cleanliness housekeeping was great dining options. We’re great to choose from even in room service pools were clean. The only downside was we couldn’t go into the ocean just because there was the water alert for seaweed When we arrive to the hotel we were welcomed with a drink and smiling staff. I definitely will come back later in the future.
6
Alexis M
23 jan. 2025
·
Stannade 5 nätter
The SPA = PERFECTION. All aspects from décor, service, cleanliness, level of detail, everything was 10/10. Worth every dollar and is a must. The lobby staff was excellent, helping with our luggage and transportation the whole week. We had a swim up room and the pool was FREEZING cold with no way to be heated. There is a tiny plunge pool that could be heated, but it only fits 2 people comfortably. At JAO, we had the guac appetizer (delicious), fish beef tacos (underwhelming), especially for being over $30 USD for 3 small tacos. We were 1 of 3 tables and service was extremely slow… took 20 minutes just to get our drinks. The pool consistently had the best service-10/10 everyday. However, we ordrered regular margs ($19 USD) with reposado tequila. We werfe charged a ~$3 upgrade per drink for the repo, AND each drink had an additional “prep fee” of ~$5 USD. Scam- Makes zero sense. For room service we ordered 2 “prime” burgers (a staggering $34 each) and fettuccine ($19) add shrimp ($18). All items were horrible. The pasta and shrimp tasted like cardboard, unseasoned. The burger was NOT “prime” quality and completely burnt. A few bites in, we called and had them remove it and refund us the money, which they did politely. That night, at 1:30 am as we are trying to sleep, this awful loud sound started roaring outside. They were power washing near the pool. Why on earth would you choose that time to do it? Chaya had the slowest/worst service and food was mediocre.
The SPA = PERFECTION. All aspects from décor, service, cleanliness, level of detail, everything was 10/10. Worth every dollar and is a must. The lobby staff was excellent, helping with our luggage and transportation the whole week. We had a swim up room and the pool was FREEZING cold with no way to be heated. There is a tiny plunge pool that could be heated, but it only fits 2 people comfortably. At JAO, we had the guac appetizer (delicious), fish beef tacos (underwhelming), especially for being over $30 USD for 3 small tacos. We were 1 of 3 tables and service was extremely slow… took 20 minutes just to get our drinks. The pool consistently had the best service-10/10 everyday. However, we ordrered regular margs ($19 USD) with reposado tequila. We werfe charged a ~$3 upgrade per drink for the repo, AND each drink had an additional “prep fee” of ~$5 USD. Scam- Makes zero sense. For room service we ordered 2 “prime” burgers (a staggering $34 each) and fettuccine ($19) add shrimp ($18). All items were horrible. The pasta and shrimp tasted like cardboard, unseasoned. The burger was NOT “prime” quality and completely burnt. A few bites in, we called and had them remove it and refund us the money, which they did politely. That night, at 1:30 am as we are trying to sleep, this awful loud sound started roaring outside. They were power washing near the pool. Why on earth would you choose that time to do it? Chaya had the slowest/worst service and food was mediocre.
10
George
4 mars 2025
·
Stannade 10 nätter
Property is beautiful and we tried all the restaurants, presentation and food was exceptional. It’s quiet and a 20 minute cab ride into Cancun if you want to explore further. Our room faced the ocean as most of them are Ocean front. The rooms are well appointed and a large shower that opens up to a plunge pool. It’s a very romantic hotel and we have stayed at many Waldorfs around the world, and we have never been disappointed. I read reviews about how expensive the food was, which I found was reasonable for the quality and for the Waldorf. The beach is walkable and the Ocean is not clear blue waters, but it’s private and the pools at the hotel make up for it. We enjoyed our stay but if you want variety and more stimulation this may not be the place to stay. For us it was about tranquility, sun and just enjoying the luxury experience of the Waldorf.
Property is beautiful and we tried all the restaurants, presentation and food was exceptional. It’s quiet and a 20 minute cab ride into Cancun if you want to explore further. Our room faced the ocean as most of them are Ocean front. The rooms are well appointed and a large shower that opens up to a plunge pool. It’s a very romantic hotel and we have stayed at many Waldorfs around the world, and we have never been disappointed. I read reviews about how expensive the food was, which I found was reasonable for the quality and for the Waldorf. The beach is walkable and the Ocean is not clear blue waters, but it’s private and the pools at the hotel make up for it. We enjoyed our stay but if you want variety and more stimulation this may not be the place to stay. For us it was about tranquility, sun and just enjoying the luxury experience of the Waldorf.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Rummen och området beskrivs allmänt som mycket rena, med uppmärksam städning. Ett fåtal recensioner nämner underhållsproblem eller strandförhållanden som påverkas av sjögräs.
Relaterade gästrecensioner
6
Kader
8 dec. 2024
·
Stannade 7 nätter
Beautiful property but huge maintenance issues. It was raining in the restaurant twice because of leak from room upstairs. Price at restaurant are more expensive than the most expensive restaurants in NYC. Impossible to eat out because their is nothing within 30min.
Beautiful property but huge maintenance issues. It was raining in the restaurant twice because of leak from room upstairs. Price at restaurant are more expensive than the most expensive restaurants in NYC. Impossible to eat out because their is nothing within 30min.
10
Miledys
14 juli 2023
·
Stannade 4 nätter
The hotel is beautiful and the service was great. The staff were very friendly and welcoming. I like the high quality food and beverages that were served. My time there was very relaxing. The spa was very clean and comforting. I would definitely plan another trip and stay at this location.
The hotel is beautiful and the service was great. The staff were very friendly and welcoming. I like the high quality food and beverages that were served. My time there was very relaxing. The spa was very clean and comforting. I would definitely plan another trip and stay at this location.
10
Siba
19 sep. 2025
·
Stannade 5 nätter
Waldorf Astoria riviera maya one of the cleanest hotel I have been in ,,very lovely staff and helpful ..I highly recommend and sure will be back soon
Waldorf Astoria riviera maya one of the cleanest hotel I have been in ,,very lovely staff and helpful ..I highly recommend and sure will be back soon
10
Seok Woo
22 dec. 2024
·
Stannade 3 nätter
Very clean place. Excellent staff service.
Very clean place. Excellent staff service.
10
Monica
22 aug. 2023
·
Stannade 3 nätter
The property is Beautiful!!! Rooms are spacious and very clean.
The property is Beautiful!!! Rooms are spacious and very clean.
2
Bracha
22 juli 2025
·
Stannade 1 natt
THE BEACH AND POOL AMMENITIES WERE REALLY DIRTY. BEACH WAS BROWN AND THE SMELL WAS TERRIBLE I COULD NOT ENJOY MY STAY
THE BEACH AND POOL AMMENITIES WERE REALLY DIRTY. BEACH WAS BROWN AND THE SMELL WAS TERRIBLE I COULD NOT ENJOY MY STAY
10
Sommer
4 dec. 2024
·
Stannade 3 nätter
Customer service was excellent and the grounds were kept very neat and clean.
Customer service was excellent and the grounds were kept very neat and clean.
10
Samuel
13 jan. 2025
·
Stannade 6 nätter
We spent a week here and all we can say is wow. From the drive up to the entrance you’ll be blown away. The main lobby alone is an exceptional experience all by itself. The building is an architectural masterpiece. As a business owner in real estate development, sales and marketing I have to say that our experience here was inspirational. From the bell men to the entire staff, I can assure you that you’ll be impressed. Their entire staff is well trained to give topnotch service with a smile at all times. When we arrived the lady manager that welcomed us was just amazing. She assisted us and gave us as much information as needed. They have 3 exceptional restaurants that you can visit. All offering a wide range of culinary experiences. Alongside this, you’re able to order room service at extended time periods with a good variety of food options. The rooms are not just clean, they are beyond clean. The incredible smell flows through the entire property to the rooms. The impressive granite flooring flows throughout the room to the shower and countertops. The blend of sky blue and gold makes you feel like royalty having the 5 star experience of a lifetime. The room decor with gold finishes will take your breath away. If you love design and decor, you’ll love the rooms here and no aspect of the layout will disappoint. To top it all off is having private jacuzzi’s in every room. The outdoor oasis and spa areas will blow your mind. The views from every room is heavenly.
We spent a week here and all we can say is wow. From the drive up to the entrance you’ll be blown away. The main lobby alone is an exceptional experience all by itself. The building is an architectural masterpiece. As a business owner in real estate development, sales and marketing I have to say that our experience here was inspirational. From the bell men to the entire staff, I can assure you that you’ll be impressed. Their entire staff is well trained to give topnotch service with a smile at all times. When we arrived the lady manager that welcomed us was just amazing. She assisted us and gave us as much information as needed. They have 3 exceptional restaurants that you can visit. All offering a wide range of culinary experiences. Alongside this, you’re able to order room service at extended time periods with a good variety of food options. The rooms are not just clean, they are beyond clean. The incredible smell flows through the entire property to the rooms. The impressive granite flooring flows throughout the room to the shower and countertops. The blend of sky blue and gold makes you feel like royalty having the 5 star experience of a lifetime. The room decor with gold finishes will take your breath away. If you love design and decor, you’ll love the rooms here and no aspect of the layout will disappoint. To top it all off is having private jacuzzi’s in every room. The outdoor oasis and spa areas will blow your mind. The views from every room is heavenly.
2
Ricardo
7 nov. 2022
·
evita este hotel o tus vacaciones seran lo peor un hotel nuevo los cuartos huelen a humedad a pintura no limpian los cuartos la disque gerenta alejandra nos iba hacer el fsvor de cambiar de habitacion claro despues de las 10 pm sucio todo ahorrate una mala experiencia
evita este hotel o tus vacaciones seran lo peor un hotel nuevo los cuartos huelen a humedad a pintura no limpian los cuartos la disque gerenta alejandra nos iba hacer el fsvor de cambiar de habitacion claro despues de las 10 pm sucio todo ahorrate una mala experiencia
10
brenda Lynn
22 aug. 2025
·
Stannade 4 nätter
I would like to give this resort a 10 out of 10 staff was phenomenal. Cleanliness housekeeping was great dining options. We’re great to choose from even in room service pools were clean. The only downside was we couldn’t go into the ocean just because there was the water alert for seaweed When we arrive to the hotel we were welcomed with a drink and smiling staff. I definitely will come back later in the future.
I would like to give this resort a 10 out of 10 staff was phenomenal. Cleanliness housekeeping was great dining options. We’re great to choose from even in room service pools were clean. The only downside was we couldn’t go into the ocean just because there was the water alert for seaweed When we arrive to the hotel we were welcomed with a drink and smiling staff. I definitely will come back later in the future.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rymliga, stilfulla rum med havsutsikt och privata pooler lovordas ofta, tillsammans med bekväma sängar och genomtänkta planlösningar. Vissa gäster noterade buller från intilliggande rum och mindre problem som krånglande persienner eller kalla pooler vid poolbaren.
Relaterade gästrecensioner
10
Breonna
20 okt. 2025
·
Stannade 4 nätter
The rooms were beautiful had amazing ocean views cute hot tubs on the patio so you have your own private hot tub. Room service was so sweet very accommodating. All staff was very friendly very welcoming. Food was phenomenal and if you sit by the pool, make sure you sit with Patricia she is absolutely amazing. She helped to make our stay one of a kind.
The rooms were beautiful had amazing ocean views cute hot tubs on the patio so you have your own private hot tub. Room service was so sweet very accommodating. All staff was very friendly very welcoming. Food was phenomenal and if you sit by the pool, make sure you sit with Patricia she is absolutely amazing. She helped to make our stay one of a kind.
10
Emily
4 mars 2024
·
Stannade 2 nätter
The property is beautiful and well appointed. I like that it doesn't feel too big and the pool is very relaxing. The spa and gym amenities are fantastic. The staff is so friendly. The rooms are gorgeous and well laid out. 10/10
The property is beautiful and well appointed. I like that it doesn't feel too big and the pool is very relaxing. The spa and gym amenities are fantastic. The staff is so friendly. The rooms are gorgeous and well laid out. 10/10
10
Samuel
13 jan. 2025
·
Stannade 6 nätter
We spent a week here and all we can say is wow. From the drive up to the entrance you’ll be blown away. The main lobby alone is an exceptional experience all by itself. The building is an architectural masterpiece. As a business owner in real estate development, sales and marketing I have to say that our experience here was inspirational. From the bell men to the entire staff, I can assure you that you’ll be impressed. Their entire staff is well trained to give topnotch service with a smile at all times. When we arrived the lady manager that welcomed us was just amazing. She assisted us and gave us as much information as needed. They have 3 exceptional restaurants that you can visit. All offering a wide range of culinary experiences. Alongside this, you’re able to order room service at extended time periods with a good variety of food options. The rooms are not just clean, they are beyond clean. The incredible smell flows through the entire property to the rooms. The impressive granite flooring flows throughout the room to the shower and countertops. The blend of sky blue and gold makes you feel like royalty having the 5 star experience of a lifetime. The room decor with gold finishes will take your breath away. If you love design and decor, you’ll love the rooms here and no aspect of the layout will disappoint. To top it all off is having private jacuzzi’s in every room. The outdoor oasis and spa areas will blow your mind. The views from every room is heavenly.
We spent a week here and all we can say is wow. From the drive up to the entrance you’ll be blown away. The main lobby alone is an exceptional experience all by itself. The building is an architectural masterpiece. As a business owner in real estate development, sales and marketing I have to say that our experience here was inspirational. From the bell men to the entire staff, I can assure you that you’ll be impressed. Their entire staff is well trained to give topnotch service with a smile at all times. When we arrived the lady manager that welcomed us was just amazing. She assisted us and gave us as much information as needed. They have 3 exceptional restaurants that you can visit. All offering a wide range of culinary experiences. Alongside this, you’re able to order room service at extended time periods with a good variety of food options. The rooms are not just clean, they are beyond clean. The incredible smell flows through the entire property to the rooms. The impressive granite flooring flows throughout the room to the shower and countertops. The blend of sky blue and gold makes you feel like royalty having the 5 star experience of a lifetime. The room decor with gold finishes will take your breath away. If you love design and decor, you’ll love the rooms here and no aspect of the layout will disappoint. To top it all off is having private jacuzzi’s in every room. The outdoor oasis and spa areas will blow your mind. The views from every room is heavenly.
8
Henry
28 okt. 2024
·
Stannade 7 nätter
# Oct 26, 2024 at 11:40\u202fAM The Waldorf Cancun is an absolutely wonderful hotel and we thoroughly enjoyed staying with you all. What was most striking was the staff there, who all made us feel incredibly welcome and well taken care of. Below you will find a list and brief description of the hotel members that stuck out to us most strongly. In terms of complaints, our major complaint was the last two nights of our stay. Another group of guests was put adjacent to us. They had two small children, and the baby cried intensely all night. There was also extremely loud snoring. I don’t know if the walls are just thin, or if it was the fact that the rooms are conjoining, but either way it was unsettling and made it very difficult to sleep. Unfortunately, it really soured the last leg of our stay a bit. We also felt like we were in a bit of a moral quandary. We did not want to move rooms, as we had been in our current room for 4 nights already and were very settled. We also did not want to call and request that they be moved, as they seemed to have plenty on their plate (their baby would not stop crying), so we thought it best to just power through and let you all know in the review. Other minor complaints. The shades in the room did not always work and were a little finicky. I thought that the hydrotherapy should have been included in the room rate on a first come first serve basis. I would have liked to have a fire stick in the room without having to request it, and more food ch
# Oct 26, 2024 at 11:40\u202fAM The Waldorf Cancun is an absolutely wonderful hotel and we thoroughly enjoyed staying with you all. What was most striking was the staff there, who all made us feel incredibly welcome and well taken care of. Below you will find a list and brief description of the hotel members that stuck out to us most strongly. In terms of complaints, our major complaint was the last two nights of our stay. Another group of guests was put adjacent to us. They had two small children, and the baby cried intensely all night. There was also extremely loud snoring. I don’t know if the walls are just thin, or if it was the fact that the rooms are conjoining, but either way it was unsettling and made it very difficult to sleep. Unfortunately, it really soured the last leg of our stay a bit. We also felt like we were in a bit of a moral quandary. We did not want to move rooms, as we had been in our current room for 4 nights already and were very settled. We also did not want to call and request that they be moved, as they seemed to have plenty on their plate (their baby would not stop crying), so we thought it best to just power through and let you all know in the review. Other minor complaints. The shades in the room did not always work and were a little finicky. I thought that the hydrotherapy should have been included in the room rate on a first come first serve basis. I would have liked to have a fire stick in the room without having to request it, and more food ch
10
Lisa
31 aug. 2025
·
Stannade 3 nätter
The service and property are outstanding!! Loved the large rooms and very comfortable bedding and amenities.
The service and property are outstanding!! Loved the large rooms and very comfortable bedding and amenities.
10
Susan
27 aug. 2025
·
Stannade 4 nätter
Everyone from the personal concierge to the bell service to all waiters and bartenders we encountered were the most friendly and professional as one want. The property is gorgeous and our room was spectacular, as was all the meals
Everyone from the personal concierge to the bell service to all waiters and bartenders we encountered were the most friendly and professional as one want. The property is gorgeous and our room was spectacular, as was all the meals
10
Candice
24 aug. 2024
·
Stannade 4 nätter
As a solo female traveler this was the best place in Cancun to stay and feel safe and taken care of. The place is stunning, quiet, relaxing. I received a tour when I arrived from my personal concierge. Daily I was asked if I needed anything. Before my excursion the bellman had a bag with a towel and water ready for me. My transportation would not come into the hotel entrance so the bellman took me and picked me up at the drop off location. The food was outstanding. The plunge pool outside on the balcony looks directly at the tranquil beach and was delightful! The Miami Vice drink was the best one I’ve ever had. The personal attention you receive here is off the charts. I will make this my go-to hotel from now on!
As a solo female traveler this was the best place in Cancun to stay and feel safe and taken care of. The place is stunning, quiet, relaxing. I received a tour when I arrived from my personal concierge. Daily I was asked if I needed anything. Before my excursion the bellman had a bag with a towel and water ready for me. My transportation would not come into the hotel entrance so the bellman took me and picked me up at the drop off location. The food was outstanding. The plunge pool outside on the balcony looks directly at the tranquil beach and was delightful! The Miami Vice drink was the best one I’ve ever had. The personal attention you receive here is off the charts. I will make this my go-to hotel from now on!
10
Joel
26 dec. 2023
·
Stannade 3 nätter
Beautiful property with excellent service. Stayed in a suite which had lots of space. There’s one set of elevators for guests so it was a long walk as our room was at the end of the property. Poolside service was the best. Food and drink prices were very high but I guess that’s the case for most high end properties.
Beautiful property with excellent service. Stayed in a suite which had lots of space. There’s one set of elevators for guests so it was a long walk as our room was at the end of the property. Poolside service was the best. Food and drink prices were very high but I guess that’s the case for most high end properties.
6
Alexis M
23 jan. 2025
·
Stannade 5 nätter
The SPA = PERFECTION. All aspects from décor, service, cleanliness, level of detail, everything was 10/10. Worth every dollar and is a must. The lobby staff was excellent, helping with our luggage and transportation the whole week. We had a swim up room and the pool was FREEZING cold with no way to be heated. There is a tiny plunge pool that could be heated, but it only fits 2 people comfortably. At JAO, we had the guac appetizer (delicious), fish beef tacos (underwhelming), especially for being over $30 USD for 3 small tacos. We were 1 of 3 tables and service was extremely slow… took 20 minutes just to get our drinks. The pool consistently had the best service-10/10 everyday. However, we ordrered regular margs ($19 USD) with reposado tequila. We werfe charged a ~$3 upgrade per drink for the repo, AND each drink had an additional “prep fee” of ~$5 USD. Scam- Makes zero sense. For room service we ordered 2 “prime” burgers (a staggering $34 each) and fettuccine ($19) add shrimp ($18). All items were horrible. The pasta and shrimp tasted like cardboard, unseasoned. The burger was NOT “prime” quality and completely burnt. A few bites in, we called and had them remove it and refund us the money, which they did politely. That night, at 1:30 am as we are trying to sleep, this awful loud sound started roaring outside. They were power washing near the pool. Why on earth would you choose that time to do it? Chaya had the slowest/worst service and food was mediocre.
The SPA = PERFECTION. All aspects from décor, service, cleanliness, level of detail, everything was 10/10. Worth every dollar and is a must. The lobby staff was excellent, helping with our luggage and transportation the whole week. We had a swim up room and the pool was FREEZING cold with no way to be heated. There is a tiny plunge pool that could be heated, but it only fits 2 people comfortably. At JAO, we had the guac appetizer (delicious), fish beef tacos (underwhelming), especially for being over $30 USD for 3 small tacos. We were 1 of 3 tables and service was extremely slow… took 20 minutes just to get our drinks. The pool consistently had the best service-10/10 everyday. However, we ordrered regular margs ($19 USD) with reposado tequila. We werfe charged a ~$3 upgrade per drink for the repo, AND each drink had an additional “prep fee” of ~$5 USD. Scam- Makes zero sense. For room service we ordered 2 “prime” burgers (a staggering $34 each) and fettuccine ($19) add shrimp ($18). All items were horrible. The pasta and shrimp tasted like cardboard, unseasoned. The burger was NOT “prime” quality and completely burnt. A few bites in, we called and had them remove it and refund us the money, which they did politely. That night, at 1:30 am as we are trying to sleep, this awful loud sound started roaring outside. They were power washing near the pool. Why on earth would you choose that time to do it? Chaya had the slowest/worst service and food was mediocre.
10
George
4 mars 2025
·
Stannade 10 nätter
Property is beautiful and we tried all the restaurants, presentation and food was exceptional. It’s quiet and a 20 minute cab ride into Cancun if you want to explore further. Our room faced the ocean as most of them are Ocean front. The rooms are well appointed and a large shower that opens up to a plunge pool. It’s a very romantic hotel and we have stayed at many Waldorfs around the world, and we have never been disappointed. I read reviews about how expensive the food was, which I found was reasonable for the quality and for the Waldorf. The beach is walkable and the Ocean is not clear blue waters, but it’s private and the pools at the hotel make up for it. We enjoyed our stay but if you want variety and more stimulation this may not be the place to stay. For us it was about tranquility, sun and just enjoying the luxury experience of the Waldorf.
Property is beautiful and we tried all the restaurants, presentation and food was exceptional. It’s quiet and a 20 minute cab ride into Cancun if you want to explore further. Our room faced the ocean as most of them are Ocean front. The rooms are well appointed and a large shower that opens up to a plunge pool. It’s a very romantic hotel and we have stayed at many Waldorfs around the world, and we have never been disappointed. I read reviews about how expensive the food was, which I found was reasonable for the quality and for the Waldorf. The beach is walkable and the Ocean is not clear blue waters, but it’s private and the pools at the hotel make up for it. We enjoyed our stay but if you want variety and more stimulation this may not be the place to stay. For us it was about tranquility, sun and just enjoying the luxury experience of the Waldorf.
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Service
Servicen får överväldigande beröm för sin värme, uppmärksamhet och förmåga att gå den extra milen inom alla avdelningar. Ett fåtal recensioner nämner ibland långsam service i restaurangen eller problem med utlagd transport.
Relaterade gästrecensioner
10
Breonna
20 okt. 2025
·
Stannade 4 nätter
The rooms were beautiful had amazing ocean views cute hot tubs on the patio so you have your own private hot tub. Room service was so sweet very accommodating. All staff was very friendly very welcoming. Food was phenomenal and if you sit by the pool, make sure you sit with Patricia she is absolutely amazing. She helped to make our stay one of a kind.
The rooms were beautiful had amazing ocean views cute hot tubs on the patio so you have your own private hot tub. Room service was so sweet very accommodating. All staff was very friendly very welcoming. Food was phenomenal and if you sit by the pool, make sure you sit with Patricia she is absolutely amazing. She helped to make our stay one of a kind.
10
Kyra
4 juli 2024
·
Stannade 8 nätter
What made our trip special were the employees. The service was impeccable, but I feel like we could also have great conversations and learn a little bit about their culture and life, which is great when visiting a different country. Huge shout out to Jesus, who went above and beyond to accommodate all of our requests. He did it with great professionalism and always a smile.
What made our trip special were the employees. The service was impeccable, but I feel like we could also have great conversations and learn a little bit about their culture and life, which is great when visiting a different country. Huge shout out to Jesus, who went above and beyond to accommodate all of our requests. He did it with great professionalism and always a smile.
10
Pablo B
17 aug. 2025
·
Stannade 7 nätter
Beautiful property. Everyone is amazing. Restaurants are great. Make sure you research the condition of the gulf (seaweed) before you go.
Beautiful property. Everyone is amazing. Restaurants are great. Make sure you research the condition of the gulf (seaweed) before you go.
10
DeeAnn
7 okt. 2024
·
Stannade 4 nätter
5 star service and stay as expected. Did not disappoint.
5 star service and stay as expected. Did not disappoint.
10
Virginia
1 jan. 2026
·
Stannade 1 natt
Next level. Best service from entry to exit.
Next level. Best service from entry to exit.
10
OLIVIA
11 sep. 2023
·
Stannade 5 nätter
Overall very good experience and lovely vacation. Had a couple hiccups; however the staff went over and beyond to ensure we were happy and had a great stay. If you are looking for a hotel to relax and getaway from all Cancun party vibe, this is the place to go!
Overall very good experience and lovely vacation. Had a couple hiccups; however the staff went over and beyond to ensure we were happy and had a great stay. If you are looking for a hotel to relax and getaway from all Cancun party vibe, this is the place to go!
10
Demira
24 maj 2025
·
Stannade 7 nätter
The hotel was beautiful! The amenities and restaurants were top notch, but there are only three restaurants on site - one of which is very spendy so you’ll likely not dine there nightly…this leaves really two places for dinner if you’ll stay as long as we did (7 days). Don’t let other reviews about the beach deter you, we loved the beach. The seaweed was there but not a big deal and the water was so nice and warm. We went daily :) The staff were honestly the best part about the stay, they were some of the most (if not the most) accommodating group of people I’ve encountered at a hotel. The level of attention and enthusiasm during our stay was just incredible. Thank you especially to Antonio the amazing bellman, Karen at the concierge, Patricia (Patty) out in the pool area and Irvin at Jao. You all went the extra mile always. We appreciate you making our stay so enjoyable. Thank you!
The hotel was beautiful! The amenities and restaurants were top notch, but there are only three restaurants on site - one of which is very spendy so you’ll likely not dine there nightly…this leaves really two places for dinner if you’ll stay as long as we did (7 days). Don’t let other reviews about the beach deter you, we loved the beach. The seaweed was there but not a big deal and the water was so nice and warm. We went daily :) The staff were honestly the best part about the stay, they were some of the most (if not the most) accommodating group of people I’ve encountered at a hotel. The level of attention and enthusiasm during our stay was just incredible. Thank you especially to Antonio the amazing bellman, Karen at the concierge, Patricia (Patty) out in the pool area and Irvin at Jao. You all went the extra mile always. We appreciate you making our stay so enjoyable. Thank you!
10
Susan
27 aug. 2025
·
Stannade 4 nätter
Everyone from the personal concierge to the bell service to all waiters and bartenders we encountered were the most friendly and professional as one want. The property is gorgeous and our room was spectacular, as was all the meals
Everyone from the personal concierge to the bell service to all waiters and bartenders we encountered were the most friendly and professional as one want. The property is gorgeous and our room was spectacular, as was all the meals
10
stefanie
19 juni 2025
·
Stannade 2 nätter
The hotel is gorgeous. The staff and service was impeccable. The food was delicious. I would give 10 stars if possible.
The hotel is gorgeous. The staff and service was impeccable. The food was delicious. I would give 10 stars if possible.
10
Girish
7 jan. 2025
·
Stannade 1 natt
Fantastic service
Fantastic service
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Läge
Avskilt, lugnt läge bort från Cancúns hotellzon, cirka 20 till 40 minuter från stadens attraktioner och 20 till 30 minuter från flygplatsen. Begränsade möjligheter i närheten innebär kostsam eller förarrangerad transport, vilket gör det bättre lämpat för avkoppling än nattliv.
Relaterade gästrecensioner
10
Monique
7 mars 2025
·
Stannade 4 nätter
Transport must be set up days before or you may be late to event/excursion
Transport must be set up days before or you may be late to event/excursion
10
Nikki
24 apr. 2024
·
Stannade 5 nätter
Beautiful property situated away from the hotel zone. Quiet, peaceful, relaxing and we didn’t have to fight over pool chairs. The staff was excellent and catered to our every need.
Beautiful property situated away from the hotel zone. Quiet, peaceful, relaxing and we didn’t have to fight over pool chairs. The staff was excellent and catered to our every need.
8
Kamal
24 dec. 2024
·
Stannade 4 nätter
The property is beautiful and luxurious, with significant investment clearly made in its construction. If you're 50 years old or seeking a peaceful retreat away from the hustle and bustle, this is an excellent choice. However, be aware that it's a 40-minute drive from the city, where most of the nightlife and action are located in the hotel zone. If you plan to stay here, having a car is essential, as transportation to the city can be costly—around $60 or 1,000 pesos per trip. Additionally, the hotel is not all-inclusive, and prices at the resort can be very expensive . For instance, a small pizza costs $20—so keep that in mind when budgeting for meal.
The property is beautiful and luxurious, with significant investment clearly made in its construction. If you're 50 years old or seeking a peaceful retreat away from the hustle and bustle, this is an excellent choice. However, be aware that it's a 40-minute drive from the city, where most of the nightlife and action are located in the hotel zone. If you plan to stay here, having a car is essential, as transportation to the city can be costly—around $60 or 1,000 pesos per trip. Additionally, the hotel is not all-inclusive, and prices at the resort can be very expensive . For instance, a small pizza costs $20—so keep that in mind when budgeting for meal.
10
Sharon
15 aug. 2024
·
Stannade 3 nätter
I stayed. There was actually amazing. Just keep in mind that it’s farther from many places but it’s a great place to stay if you’re looking for the quiet
I stayed. There was actually amazing. Just keep in mind that it’s farther from many places but it’s a great place to stay if you’re looking for the quiet
10
David
28 mars 2025
·
Stannade 4 nätter
Property and staff are great but nothing around the hotel.
Property and staff are great but nothing around the hotel.
10
Nicole
1 juni 2024
·
Stannade 5 nätter
Beautiful property and great location. I enjoyed how quiet it was and peaceful for the ultimate relaxation get away.
Beautiful property and great location. I enjoyed how quiet it was and peaceful for the ultimate relaxation get away.
8
Supan
11 dec. 2023
·
Stannade 4 nätter
First let me start by saying the resort is absolutely gorgeous, secondly, the staff is like none other as the hotel lives up to their reputation. The restaurants were absolutely delicious and we did not have one bad meal. Now that being said, this hotel is not a party hotel and they lacked night entertainment. If you’re looking to party this is not the hotel for you. If you are newly married or looking for a private resort away from everything then this is the place for you. Asides of not having entertainment it was hard to get an Uber as the hotel pushed their taxi services. It cost 65$ one way to leave anywhere. Prebook your Ubers ahead of time. The resort is about 30 min away from downtown Cancun. So, if you’re looking for privacy and fine dining in a beautiful resort with top tier service this is the hotel for you. I would 💯 return. It is a lil pricey as dinners were 300$ but worth it. This hotel lives up to their reputation just know there is no night entertainment and you’re 30 min away from any action.
First let me start by saying the resort is absolutely gorgeous, secondly, the staff is like none other as the hotel lives up to their reputation. The restaurants were absolutely delicious and we did not have one bad meal. Now that being said, this hotel is not a party hotel and they lacked night entertainment. If you’re looking to party this is not the hotel for you. If you are newly married or looking for a private resort away from everything then this is the place for you. Asides of not having entertainment it was hard to get an Uber as the hotel pushed their taxi services. It cost 65$ one way to leave anywhere. Prebook your Ubers ahead of time. The resort is about 30 min away from downtown Cancun. So, if you’re looking for privacy and fine dining in a beautiful resort with top tier service this is the hotel for you. I would 💯 return. It is a lil pricey as dinners were 300$ but worth it. This hotel lives up to their reputation just know there is no night entertainment and you’re 30 min away from any action.
8
Leyla January
8 apr. 2024
·
Stannade 2 nätter
El hotel está muy lindo. Buen nivel. Buen servicio. Pero está alejado, y tienen pocas opciones de transporte. el transporte es caro. Los taxis que asisten al hotel son viejos y en mal estado. Pero seguros.
El hotel está muy lindo. Buen nivel. Buen servicio. Pero está alejado, y tienen pocas opciones de transporte. el transporte es caro. Los taxis que asisten al hotel son viejos y en mal estado. Pero seguros.
10
Edvina
16 feb. 2025
·
Stannade 3 nätter
The Waldorf Astoria Cancun is hands down the best hotel in Cancun, perfect for anyone looking to relax and unwind. Just a quick 20-30 minute drive from the airport, the resort feels like a true escape—far from the crowds and noise. The atmosphere is serene, the amenities are top-notch, and the service is truly exceptional. I haven’t heard a single guest complain about anything! A special shoutout to Francisco at J’AO for the amazing dining experience, Marcus for keeping our room immaculate every day, and Julio by the pool for his outstanding service. Whether you’re looking for luxury, comfort, or pure relaxation, this is the place to be. Can’t wait to return!
The Waldorf Astoria Cancun is hands down the best hotel in Cancun, perfect for anyone looking to relax and unwind. Just a quick 20-30 minute drive from the airport, the resort feels like a true escape—far from the crowds and noise. The atmosphere is serene, the amenities are top-notch, and the service is truly exceptional. I haven’t heard a single guest complain about anything! A special shoutout to Francisco at J’AO for the amazing dining experience, Marcus for keeping our room immaculate every day, and Julio by the pool for his outstanding service. Whether you’re looking for luxury, comfort, or pure relaxation, this is the place to be. Can’t wait to return!
10
George
4 mars 2025
·
Stannade 10 nätter
Property is beautiful and we tried all the restaurants, presentation and food was exceptional. It’s quiet and a 20 minute cab ride into Cancun if you want to explore further. Our room faced the ocean as most of them are Ocean front. The rooms are well appointed and a large shower that opens up to a plunge pool. It’s a very romantic hotel and we have stayed at many Waldorfs around the world, and we have never been disappointed. I read reviews about how expensive the food was, which I found was reasonable for the quality and for the Waldorf. The beach is walkable and the Ocean is not clear blue waters, but it’s private and the pools at the hotel make up for it. We enjoyed our stay but if you want variety and more stimulation this may not be the place to stay. For us it was about tranquility, sun and just enjoying the luxury experience of the Waldorf.
Property is beautiful and we tried all the restaurants, presentation and food was exceptional. It’s quiet and a 20 minute cab ride into Cancun if you want to explore further. Our room faced the ocean as most of them are Ocean front. The rooms are well appointed and a large shower that opens up to a plunge pool. It’s a very romantic hotel and we have stayed at many Waldorfs around the world, and we have never been disappointed. I read reviews about how expensive the food was, which I found was reasonable for the quality and for the Waldorf. The beach is walkable and the Ocean is not clear blue waters, but it’s private and the pools at the hotel make up for it. We enjoyed our stay but if you want variety and more stimulation this may not be the place to stay. For us it was about tranquility, sun and just enjoying the luxury experience of the Waldorf.
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Måltider
Maten får ofta beröm över hela linjen i restaurangerna och vid poolen. Flera gäster framhäver höga priser och ett begränsat utbud på plats för längre vistelser, med enstaka rapporter om långsam service eller en besvikelsefull rumsservicebeställning.
Relaterade gästrecensioner
10
Breonna
20 okt. 2025
·
Stannade 4 nätter
The rooms were beautiful had amazing ocean views cute hot tubs on the patio so you have your own private hot tub. Room service was so sweet very accommodating. All staff was very friendly very welcoming. Food was phenomenal and if you sit by the pool, make sure you sit with Patricia she is absolutely amazing. She helped to make our stay one of a kind.
The rooms were beautiful had amazing ocean views cute hot tubs on the patio so you have your own private hot tub. Room service was so sweet very accommodating. All staff was very friendly very welcoming. Food was phenomenal and if you sit by the pool, make sure you sit with Patricia she is absolutely amazing. She helped to make our stay one of a kind.
10
Sally
23 nov. 2024
·
Stannade 5 nätter
Beautiful property, very relaxing and the staff were so kind and hospitable. Food was fantastic in all of the restaurants. If you want somewhere very quiet, relaxing and luxurious this is the place.
Beautiful property, very relaxing and the staff were so kind and hospitable. Food was fantastic in all of the restaurants. If you want somewhere very quiet, relaxing and luxurious this is the place.
10
James
20 jan. 2025
·
Stannade 4 nätter
Fantastic service. Amazing room. Great dining options, especially Chaya. Great pools. Extremely comfortable pool chairs. Excellently equipped gym. Top notch spa.
Fantastic service. Amazing room. Great dining options, especially Chaya. Great pools. Extremely comfortable pool chairs. Excellently equipped gym. Top notch spa.
10
ALFREDO
25 dec. 2024
·
Stannade 4 nätter
Excelente hotel y servicio solamente tomar en cuenta que los restaurantes son caros pero muy buena comida
Excelente hotel y servicio solamente tomar en cuenta que los restaurantes son caros pero muy buena comida
10
Demira
24 maj 2025
·
Stannade 7 nätter
The hotel was beautiful! The amenities and restaurants were top notch, but there are only three restaurants on site - one of which is very spendy so you’ll likely not dine there nightly…this leaves really two places for dinner if you’ll stay as long as we did (7 days). Don’t let other reviews about the beach deter you, we loved the beach. The seaweed was there but not a big deal and the water was so nice and warm. We went daily :) The staff were honestly the best part about the stay, they were some of the most (if not the most) accommodating group of people I’ve encountered at a hotel. The level of attention and enthusiasm during our stay was just incredible. Thank you especially to Antonio the amazing bellman, Karen at the concierge, Patricia (Patty) out in the pool area and Irvin at Jao. You all went the extra mile always. We appreciate you making our stay so enjoyable. Thank you!
The hotel was beautiful! The amenities and restaurants were top notch, but there are only three restaurants on site - one of which is very spendy so you’ll likely not dine there nightly…this leaves really two places for dinner if you’ll stay as long as we did (7 days). Don’t let other reviews about the beach deter you, we loved the beach. The seaweed was there but not a big deal and the water was so nice and warm. We went daily :) The staff were honestly the best part about the stay, they were some of the most (if not the most) accommodating group of people I’ve encountered at a hotel. The level of attention and enthusiasm during our stay was just incredible. Thank you especially to Antonio the amazing bellman, Karen at the concierge, Patricia (Patty) out in the pool area and Irvin at Jao. You all went the extra mile always. We appreciate you making our stay so enjoyable. Thank you!
6
Ernesto Dominguez
29 nov. 2025
·
Stannade 3 nätter
The food, to expensive and very limited
The food, to expensive and very limited
10
Damon
10 aug. 2024
·
Stannade 7 nätter
Top notch all-around. Just be aware that it’s expensive on top of your room rate. Family of 4 will be spending $600/day on food and beverage. However, food was excellent too.
Top notch all-around. Just be aware that it’s expensive on top of your room rate. Family of 4 will be spending $600/day on food and beverage. However, food was excellent too.
10
stefanie
19 juni 2025
·
Stannade 2 nätter
The hotel is gorgeous. The staff and service was impeccable. The food was delicious. I would give 10 stars if possible.
The hotel is gorgeous. The staff and service was impeccable. The food was delicious. I would give 10 stars if possible.
6
Alexis M
23 jan. 2025
·
Stannade 5 nätter
The SPA = PERFECTION. All aspects from décor, service, cleanliness, level of detail, everything was 10/10. Worth every dollar and is a must. The lobby staff was excellent, helping with our luggage and transportation the whole week. We had a swim up room and the pool was FREEZING cold with no way to be heated. There is a tiny plunge pool that could be heated, but it only fits 2 people comfortably. At JAO, we had the guac appetizer (delicious), fish beef tacos (underwhelming), especially for being over $30 USD for 3 small tacos. We were 1 of 3 tables and service was extremely slow… took 20 minutes just to get our drinks. The pool consistently had the best service-10/10 everyday. However, we ordrered regular margs ($19 USD) with reposado tequila. We werfe charged a ~$3 upgrade per drink for the repo, AND each drink had an additional “prep fee” of ~$5 USD. Scam- Makes zero sense. For room service we ordered 2 “prime” burgers (a staggering $34 each) and fettuccine ($19) add shrimp ($18). All items were horrible. The pasta and shrimp tasted like cardboard, unseasoned. The burger was NOT “prime” quality and completely burnt. A few bites in, we called and had them remove it and refund us the money, which they did politely. That night, at 1:30 am as we are trying to sleep, this awful loud sound started roaring outside. They were power washing near the pool. Why on earth would you choose that time to do it? Chaya had the slowest/worst service and food was mediocre.
The SPA = PERFECTION. All aspects from décor, service, cleanliness, level of detail, everything was 10/10. Worth every dollar and is a must. The lobby staff was excellent, helping with our luggage and transportation the whole week. We had a swim up room and the pool was FREEZING cold with no way to be heated. There is a tiny plunge pool that could be heated, but it only fits 2 people comfortably. At JAO, we had the guac appetizer (delicious), fish beef tacos (underwhelming), especially for being over $30 USD for 3 small tacos. We were 1 of 3 tables and service was extremely slow… took 20 minutes just to get our drinks. The pool consistently had the best service-10/10 everyday. However, we ordrered regular margs ($19 USD) with reposado tequila. We werfe charged a ~$3 upgrade per drink for the repo, AND each drink had an additional “prep fee” of ~$5 USD. Scam- Makes zero sense. For room service we ordered 2 “prime” burgers (a staggering $34 each) and fettuccine ($19) add shrimp ($18). All items were horrible. The pasta and shrimp tasted like cardboard, unseasoned. The burger was NOT “prime” quality and completely burnt. A few bites in, we called and had them remove it and refund us the money, which they did politely. That night, at 1:30 am as we are trying to sleep, this awful loud sound started roaring outside. They were power washing near the pool. Why on earth would you choose that time to do it? Chaya had the slowest/worst service and food was mediocre.
8
Ahmed
28 dec. 2022
·
Stannade 19 348 nätter
The property itself is very nice. The rooms are excellent (including views) and the soaking tub is a nice perk. The pools and the area surrounding the pools are probably the highlight of the resort. Service was excellent most of the time but it was also somewhat hit or miss at the same time. The thing we liked least about our stay was the lack of dining options and the overpriced food in general. Spending $350 per day to eat the same things over and over (two parents two children) was not ideal. Nice for a long weekend but if you're spending 4-7 nights, it can get really repetitive.
The property itself is very nice. The rooms are excellent (including views) and the soaking tub is a nice perk. The pools and the area surrounding the pools are probably the highlight of the resort. Service was excellent most of the time but it was also somewhat hit or miss at the same time. The thing we liked least about our stay was the lack of dining options and the overpriced food in general. Spending $350 per day to eat the same things over and over (two parents two children) was not ideal. Nice for a long weekend but if you're spending 4-7 nights, it can get really repetitive.
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10
David
för 3 veckor sedan
·
Stannade 4 nätter
Everything was extraordinary. From service to food to property. 100/10.
Everything was extraordinary. From service to food to property. 100/10.
10
MELLY JAKELINE
10 aug. 2026
·
Stannade 1 natt
Amamos este el hotel. El lugar, el personal. Los alimentos … es por excelencia uno de nuestros favoritos
Amamos este el hotel. El lugar, el personal. Los alimentos … es por excelencia uno de nuestros favoritos
10
Angel Arturo
5 aug. 2026
·
Stannade 4 nätter
Excellent service in an excellent facility. You can truly relax. The food amazing.
Excellent service in an excellent facility. You can truly relax. The food amazing.
10
Jason
5 aug. 2026
·
Stannade 7 nätter
Our family stay at the Waldorf Astoria Cancun was an absolute masterpiece of luxury and hospitality. Accommodations: Breathtaking, spacious ocean-view rooms featuring private balconies and deep soaking tubs that combined modern elegance with authentic Mexican craftsmanship. Dining: Consistently exceptional across every venue, highlighted by incredible breakfasts, fresh local seafood, and warm, attentive service. Amenities & Location: The gorgeous multi-tiered pools and pristine beach offered the ultimate relaxation, while the resort's tranquil setting served as a wonderful, peaceful basecamp for our daily family excursions. It strikes a rare balance, offering upscale sophistication that is effortlessly welcoming for families. 5/5 Stars — An unforgettable tropical escape.
Our family stay at the Waldorf Astoria Cancun was an absolute masterpiece of luxury and hospitality. Accommodations: Breathtaking, spacious ocean-view rooms featuring private balconies and deep soaking tubs that combined modern elegance with authentic Mexican craftsmanship. Dining: Consistently exceptional across every venue, highlighted by incredible breakfasts, fresh local seafood, and warm, attentive service. Amenities & Location: The gorgeous multi-tiered pools and pristine beach offered the ultimate relaxation, while the resort's tranquil setting served as a wonderful, peaceful basecamp for our daily family excursions. It strikes a rare balance, offering upscale sophistication that is effortlessly welcoming for families. 5/5 Stars — An unforgettable tropical escape.
8
Paola
1 aug. 2026
·
Stannade 5 nätter
El hotel es precioso , elegantísimo . De lo más importante son los alimentos , todo es riquísimo de la mejor calidad y un sabor de verdad inigualable ( los precios son bastante altos ) . La limpieza está impecable de verdad es de otro nivel . Desafortunadamente la playa no es bonita y no se puede nada en ella , eso sí todas las habitaciones tienen vista al mar lo cual lo hace bastante premium . El personal es súper amable en especial los meseros . Es un hotel muy tranquilo y en realidad pequeño , no hay muchas cosas que hacer digamos es para ir a descansar . Gracias
El hotel es precioso , elegantísimo . De lo más importante son los alimentos , todo es riquísimo de la mejor calidad y un sabor de verdad inigualable ( los precios son bastante altos ) . La limpieza está impecable de verdad es de otro nivel . Desafortunadamente la playa no es bonita y no se puede nada en ella , eso sí todas las habitaciones tienen vista al mar lo cual lo hace bastante premium . El personal es súper amable en especial los meseros . Es un hotel muy tranquilo y en realidad pequeño , no hay muchas cosas que hacer digamos es para ir a descansar . Gracias
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
november 2026
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december 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-11-11: 1038.5113151953126USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 560.2784517745972USD
- 2026-11-16: 560.2784517745972USD
- 2026-11-17: 879.2735824145508USD
- 2026-11-18: 953.8448806063843USD
- 2026-11-19: 891.8681278070069USD
- 2026-11-20: 975.952796430359USD
- 2026-11-21: 880.8379044360352USD
- 2026-11-22: 889.8813714120483USD
- 2026-11-23: 963.4858916235352USD
- 2026-11-24: 893.6518594775391USD
- 2026-11-25: 978.7539442639161USD
- 2026-11-26: 1145.7097182458497USD
- 2026-11-27: 975.381009760437USD
- 2026-11-28: 975.952796430359USD
- 2026-11-29: 890.5723027807618USD
- 2026-11-30: NO DATA
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: 926.6428040615845USD
- 2026-12-04: 975.726239447937USD
- 2026-12-05: 574.144345947876USD
- 2026-12-06: 975.952796430359USD
- 2026-12-07: 975.952796430359USD
- 2026-12-08: 975.952796430359USD
- 2026-12-09: 975.7032466113282USD
- 2026-12-10: 891.8681278070069USD
- 2026-12-11: 893.6518594775391USD
- 2026-12-12: 889.8647842044068USD
- 2026-12-13: NO DATA
- 2026-12-14: NO DATA
- 2026-12-15: NO DATA
- 2026-12-16: 848.6550130892945USD
- 2026-12-17: 763.796477059021USD
- 2026-12-18: 848.6550130892945USD
- 2026-12-19: 1131.769046782837USD
- 2026-12-20: 1128.686995262146USD
- 2026-12-21: 1086.153281781006USD
- 2026-12-22: 1002.3204555175781USD
- 2026-12-23: 1179.9784846673583USD
- 2026-12-24: 1322.95468546875USD
- 2026-12-25: NO DATA
- 2026-12-26: 1294.485912652588USD
- 2026-12-27: 1836.0660637609863USD
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: 1732.4233916363526USD
- 2027-01-02: 1732.4233916363526USD
- 2027-01-03: 617.9577018136597USD
- 2027-01-04: 1060.8212443286134USD
- 2027-01-05: 1060.8212443286134USD
- 2027-01-06: 1059.3203717477418USD
- 2027-01-07: 1060.000582116394USD
- 2027-01-08: 737.4487091354371USD
- 2027-01-09: 975.4162070059205USD
- 2027-01-10: 928.6804009222412USD
- 2027-01-11: 934.9763924926758USD
Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort; ingen kontantbetalning.
- Kontantfria transaktioner erbjuds
- På detta boende finns bland annat följande säkerhetsdetaljer: rökdetektor och säkerhetssystem.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av CleanStay (Hilton).
- Förhandsbokning krävs för golftider, massage och spabehandlingar. Bokningar kan göras genom att kontakta denna resort innan ankomst. Kontaktuppgifter finns på bokningsbekräftelsen.
- Barn som är 18 år och yngre är inte tillåtna.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- Gäster kan tillåtas att ta med sig husdjur om de kontaktar boendet direkt. Kontaktuppgifter finns i bokningsbekräftelsen (tilläggsavgifter tillkommer, mer information hittar du i avsnittet om avgifter).
- Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
- Kontaktfri utcheckning är tillgänglig.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
Företagsuppgifter
Boendets registreringsnummer 005-007-006502/2025
- Avgift för husdjur: MXN 1500 per boende per dag plus en engångsavgift på MXN 1000 för städning
- Inga avgifter tas ut för assistanshundar
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Hiss
Business center
Parkeringsservice
Trädgård
Biljard
Kajak
Allmänt
Ångrum
Picknickområde/Bord
Couples/Private Dining
Food and Water Bowls
Handrails in Stairways
Smoke-Free Property
Wheelchair Accessible (Limited)
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Registration Desk
Wheelchair-Accessible Spa
Tjänster
Business center
Hiss
24-Hour Front Desk
ATM/Banking
Banquet Hall
Concierge Services
Conference Center
Designer Stores (on site)
Private Picnics
Reception Hall
Wedding Services
Well-Lit Path to Entrance
Aktiviteter
Trädgård
Biljard
Kajak
Fitness Center (24-hour)
Evening Entertainment
Firepit
Full-Service Spa
Golf Caddy
Golf Cart
Golf Equipment
Golf Lessons (with pro)
Outdoor Entertainment Area
Utemöbler
Pro Shop
Spa Services (on site)
Terrass
Parkering
Parkeringsservice
Parking (Self) (free)
Internet
Gratis wi-fi