Is parking available at the property?

Free self-parking is available on-site, with covered valet parking offered at a fee of KRW 25,000 per night. Reservations are not required for parking.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately KRW 77,000 for adults and KRW 38,500 for children.

Does the property allow pets?

Pets are not allowed at the property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the property.

What accessibility features does the property offer for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. Guests are encouraged to contact the property for specific details regarding accessibility features.

What is the location of the property in relation to key landmarks?

The property is located in Songpa-gu, Seoul, within a 10-minute walk of Lotte World Tower and Lotte World Mall. It is approximately 0.7 miles from KidZania and 0.9 miles from Olympic Park.

Does the property have a swimming pool?

Yes, the property features both an indoor pool and an outdoor heated pool. Pool access is available from 6:00 AM to 10:00 PM, and reservations are required for weekend and holiday access.

What are the policies for guests staying with children?

Children 11 years old or younger can stay for free when occupying the parent's or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds at a fee of KRW 55,000 per night. Advance requests for rollaway beds are required and subject to availability.

Sofitel Ambassador Seoul Hotel & Serviced Residences

Average nightly price at Sofitel Ambassador Seoul Hotel & Serviced Residences by month, last 12 months (USD)
Month	Average price
January	US$266
February	US$269
March	US$277
April	US$321
May	US$299
June	US$293
July	US$360
August	US$346
September	US$365
October	US$347
November	US$298
December	US$324

What guests think

Travellers praise Sofitel Ambassador Seoul Hotel & Serviced Residences for exceptionally friendly, professional staff, very clean, spacious rooms with striking lake or tower views, and a convenient Jamsil location beside Lotte World Mall, delivering a polished, upscale stay.

Facilities like the pool and gyms impress, though the pool can be small, crowded, and time limited. Elevator changes and waits, occasional slow or impersonal check in, and breakfast queues or limited club offerings appear in several reviews. Breakfast and on-site dining are widely enjoyed, yet a few guests found breakfast underwhelming or specific room service dishes disappointing. Expect a modern, service-forward luxury hotel in a lively shopping area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gyms are excellent and well equipped, and many enjoy the pool and its views; however, the pool is small, can be crowded, has time limits, and some note low water temperature. Elevator transfers and waits are a recurring inconvenience.

Related guest reviews

10

jeongeun

3 Aug 2024

·

Stayed 3 nights

교통이 편하고 쾌적하고 편안해요 레스토랑과 수영장도 석촌호수가보여서 좋았어요 단점이라면 수영장이 작아요

10

Yan

14 Jun 2025

·

Stayed 2 nights

Nice place, staff are very helpful and polite. Love their swimming pool and gym, especially gym has all you need even body exam machines.

10

Funmmy

17 Sept 2025

·

Stayed 3 nights

Excellent when I say a five star hotel, I mean a five star hotel!!!! From the moment I arrived till the moment I left I was treated like a welcome and honored guest. The concierge service was phenomenal. They went above and beyond to make sure that my stay was as easy and as convenient as possible, they were ready with recommendations and were very attentive. I had never stayed at a Sofitel before I usually stay at Andaz‘s but I wanted to stay at a five-star hotel in Seoul that was so iconic. Literally next to the lotte world mall, it was extremely refreshing to be in such a luxurious hotel: my view, my room, the restaurants, the swimming pool, the spa the gym, the breakfast, the guest It was absolutely amazing. I cannot recommend this property enough.

10

Moonsun

2 Aug 2025

·

Stayed 7 nights

Amazing hotel that is located steps away from Lotte World Mall (Avenue L, Lotte World and the Number 2 and 8 subway lines). Breakfast has a large variety of options, including both Korean and Western food. The Residence has a microwave, stove top and washer/dryer combo unit. Rooms are very large and our King bed unit had 1.5 baths. Staff is very friendly and helpful and a French team is visible throughout the hotel. My two areas for improvement would be 1. the wait for breakfast (3 seating times seemed to be pretty full, but especially the later times). One morning, there were no seats, so they moved us up to the 32nd floor lounge (smaller, but still a great selection). 2. The elevators are always full (especially around checkout time). If you need to go from the 1st floor to the room, there are always 2 elevators you need to take. I understand security concerns, but it can lead to long waits. We had a room in the hotel for our kids and we stayed in the residence, so different elevators to go up to our room.

10

Jeonghee

14 May 2025

·

Stayed 1 night

두번째 숙박인데 너무 좋습니다. 수영장은 처음 이용하는데 물도 깨끗하고 뷰도 너무 좋고 관리를 참 잘하네요. 헬스장도 두군데 있어 이용시 편하고 좋습니다. 부가 좋은 헬스장은 6층 이용하면 좋아요

6

koujoo

17 Feb 2023

·

Stayed 1 night

분위기 모두 좋았으나 수영장 온도가 너무 낮고 주변 온도 좀 생각 해주세요 . 수영장이 매력으로 갔는데 온도로 너무 실망

10

Alexander

18 Nov 2023

·

Stayed 8 nights

What a delight to be a first-time guest at this 5-Star Property in Jam-sil with a very Paris flair. Although it is large asset with significant Meeting/Convention Space, the hotel design and amazing staff created the warm and comfortable experience as I would expect in a much-smaller, Boutique Hotel. The entire experience was first-rate with special mention to the Fitness Centre that rivals Equinox without the crowds a Club Level that is worth the extra $$$. The management and staff were simply outstanding and catered to every request. The sheer number of staff and service levels were so high that I am concerned about their profitability. If you appreciate Industrial Design and/or the Monocle Design Awards, this property is a must-see. This is my new "go-to" hotel for both Business and Leisure travel.

10

Ann

6 Nov 2025

·

Stayed 3 nights

Got a room with lake view and it's worth it. The swimming pool and lady's locker room got great views too!

8

Janice

24 May 2025

·

Stayed 5 nights

Close to shopping & so much food/restaurants. Less than a 1 minute walk to to lotte world mall which connects to Avenue L, and the Lotte mall, and Lotte World. If you cross the street the other way, there’s “restaurant row” do that area that’s packed with many eateries. Also, right outside of the hotel (same building) there’s a cafe and a gelato place that’s AMAZING. We went there every day. The kids club is very busy (and has no one monitoring it, so there are some big kids that seem a bit too old for this facility.) Also, during check in and check out time, there’s a pretty long queue for the elevators—maybe I went during a holiday, but during both of my stays, I’ve had to wait a good amount of time in a queue to get to my room.

10

Mouna

2 Sept 2023

·

Stayed 14 nights

Excellent hôtel, les chambres sont spacieuses et très confortable. Le personnel est aux petits soins et la nourriture est tres bonne (mention spéciale au chef Robin). Le seul bémol c’est que nous n’avions droit qu’a 1h15 de piscine par jour durant le mois d’aout. Cela ne nous a cependant pas empeché de passer un superbe séjour a Seoul. Il est très bien situe (station de métro sur la inner circle line) et tout près du lotte mall et du lotte world. Le quartier est très sympa et tres agréable surtout si vous êtes en famille.

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Cleanliness

Reviews frequently describe rooms and facilities as very clean and well maintained. A few exceptions cite an unflushed toilet, a shower drain issue, and, on a later visit, a less clean pool.

Related guest reviews

10

YUMI

18 Feb 2025

·

Stayed 3 nights

とても綺麗で、広くてとても良かったです。ホテルフロントが6階のため、一度6階で乗り換えが必要なことだけが面倒でしたが、慣れると気になりませんでした。スタッフも良い人が多くて、過ごしやすかったです。地下には食堂やコンビニがあって便利だし、また道を渡るとロッテモールがあり、その先はロッテ百貨店やロッテホテルまで続くので、ないものがないという感じ。アクアリウム、ロッテワールドアドベンチャー、ロッテワールドタワー、キッザニアと子供連れにはとても良い立地です。また、次もここに泊まる予定です。

2

GEE

6 Oct 2024

·

Stayed 2 nights

I stayed at this hotel last year and came back this year because of the good memories from that time. However, because it was a holiday season (? I'm not sure)and there were a lot of guests, the service speed, waiting in front of the elevator to get on, and the drain problem in the shower room were the worst. I always use the Four Seasons Hotel and Sofitel Hotel when I come to Seoul, but now I think there is no reason to stay at Sofitel anymore.

10

Michelle

18 Oct 2025

·

Stayed 1 night

Clean large room beautiful bathroom Amazing breakfast staff excellent and very helpful Highly recommended

10

Aaron

12 Nov 2024

·

Stayed 3 nights

Amazing location by Lotte Mall, Dept Store, and World. Has a nice area to walk at Seokchon Lake and lots of shopping/eateries in the area by Jamsil Station. The room itself was incredibly beautiful, clean, and the staff/concierge was amazing. 10/10

10

Yeokyung

13 Nov 2025

·

Stayed 3 nights

It was very clean overall, and the staff were friendly. I was very satisfied.

10

CHO RONG

22 Jan 2023

·

Stayed 1 night

깨끗하고 깔끔한 룸 컨디션 롯데월드 몰과의 인접성 조식 맛있음

10

Heeju

15 Feb 2026

·

Stayed 1 night

깨끗하고 친절했습니다

10

jimin

22 Feb 2026

·

Stayed 1 night

The room was really clean and spacious. All staffs were very helpful.

10

Jina

6 Mar 2023

·

Stayed 1 night

작년보다는 청결도는 좀 떨어지지만 그래도 만족. 수영장은 작년보다 많이 더러웠어요 그래서 섭섭 ㅠㅠ

6

Kyungmi

11 Nov 2023

·

Stayed 1 night

Unflushed toilet, not availble to control shower temperature. Except these two, generally okay.. but littlebit expensive even considering good parts of this hotel.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, stylish, and comfortable with standout lake or tower views and well designed suites. Some guests mention hard mattresses, limited storage or bed configurations, and occasional tech/connectivity quirks.

Related guest reviews

8

Gabriele

29 Sept 2023

·

Stayed 4 nights

Room was nice - we did have a bit of a storage issue. No where to place suit cases, closet entrance was blocked by a chair that was always being moved. Overall hotel was great, staff very accomidating and service was impecible. It took a little to translate the washign machine instructions - an english translation woudl ahve been nice.

10

HYEIN

30 May 2023

·

Stayed 1 night

King bed 가 있는 레지던스 스위트에 묵었는데 석촌호수가 밖에 보이고 인테리어도 넘 멋졌습니다. 거실에는 엑스트라 베드 추가하여 4인가족이 편하게 잘 있었어요. 배달음식이 금지여서 놀랐지만, 룸서비스가 양도 넉넉하고 아주 아주 맛있어요. 다만 비쌉니다. 수영장은 사람이 많아보였지만 아이들이랑 놀다보니 또 재밌게 놀았네요. 수영장은 예약제인데 1박에 100만원 가까이 숙박비를 내고 수영장을 1시간 반밖에 사용하지 못하는건 좀 이해하기 어려웠습니다.

10

Sunun

2 Dec 2025

·

Stayed 1 night

룸도 크고 온도조절도 잘 되고 편안했어요

8

Myung Ha

3 Nov 2024

·

Stayed 2 nights

방과 서비스는 맘에 드는데, 스마트 티비 연결이 불안정해서 자꾸 끊기네요

10

Claire

21 Apr 2025

·

Stayed 5 nights

We had a wonderful stay at this hotel. The room was very spacious, comfortable, and stylish. We enjoyed the view of Seokchon Lake and Lotte World. It was easy to walk to both and very close to the train station.

10

Jeffrey

9 Aug 2025

·

Stayed 1 night

Excellent service, well maintained facilities in one of the best locations in Seoul. Only negative was the bed was quite hard, even for someone who likes doesn’t like a soft mattress.

10

Meeseon

5 Dec 2023

·

Stayed 1 night

The best one bedroom suite in Seoul!

8

Lucy Simone

12 Nov 2025

·

Stayed 3 nights

The room was gorgeous with a fantastic view. We had club access however unless you're already a member its definitely not worth paying for. The breakfast in the club area was a little limited and not really at the 5 star luxury level you would expect for a hotel of this value. Overall a great stay.

10

Ann

6 Nov 2025

·

Stayed 3 nights

Got a room with lake view and it's worth it. The swimming pool and lady's locker room got great views too!

8

Arash

16 Mar 2024

·

Stayed 6 nights

Everything was great, except this is the 1st hotel that I have seen that is 5 star and it does not have rooms with two double beds. We had a single bed and a queen. This is crazy!

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Service

Service is widely praised as warm, attentive, and highly professional, with many staff going above and beyond. A few reviews cite slow or impersonal check in and occasional lapses such as repeated breakfast charges or unanswered concierge calls.

Related guest reviews

10

Kara L

11 Nov 2025

·

Stayed 2 nights

This was a beautiful hotel and the service was impeccable. I will definitely stay again. There was a staff member to run my bathe and add the salts and bubbles, totally first class. Everything I’d hoped for my first trip to Seoul.

10

Gyeongyeon

14 Feb 2025

·

Stayed 1 night

호텔 시설 정말 좋습니다. 직원분들 친절도도 정말 좋아요. 다만 어메니티 관련하여 밤 11시, 익일 오전 10시 경 컨시어지에 전화드렸지만 두번 다 받지 않으셨습니다. 전반적으로는 만족스럽고 즐거운 투숙 경험이었습니다.

10

Melissa

17 Oct 2024

·

Stayed 7 nights

The staff were amazing and so helpful. Whatever questions we had it was handled!

6

KWAK

2 Aug 2024

·

Stayed 1 night

전반적으로 시설이 깔끔하고 위치가 좋았습니다 조식도 좋았구요 근데 체크인 카운터는 너무 사무적이고 불친절한 말투에 질문에도 무성의한 답변이었습니다

10

Funmmy

17 Sept 2025

·

Stayed 3 nights

Excellent when I say a five star hotel, I mean a five star hotel!!!! From the moment I arrived till the moment I left I was treated like a welcome and honored guest. The concierge service was phenomenal. They went above and beyond to make sure that my stay was as easy and as convenient as possible, they were ready with recommendations and were very attentive. I had never stayed at a Sofitel before I usually stay at Andaz‘s but I wanted to stay at a five-star hotel in Seoul that was so iconic. Literally next to the lotte world mall, it was extremely refreshing to be in such a luxurious hotel: my view, my room, the restaurants, the swimming pool, the spa the gym, the breakfast, the guest It was absolutely amazing. I cannot recommend this property enough.

6

Anna

14 Nov 2024

·

Stayed 7 nights

I stayed here with my two kids for a week and every single day when we come down to breakfast .. it’s the same problem. Room was booked for two adults and 1 kid. My son is 11 which falls under kid who stay for free. Everyday staff asked me to pay for the third party… and i have to explain and repeat myself . I think as a 5 star hotel it is needed to train staff to take note. It’s the same two staff at door everyday too. I just find it is very inconvenience for customer. Last day… we were rushed to leave after being seated for 20 minutes! Very disappointed with this service

10

JAMES

29 Sept 2025

·

Stayed 11 nights

We had an amazing 11-night stay at Sofitel Seoul. The staff were warm and welcoming every day, and a special thanks goes to Mr. Leo Kwon, who went above and beyond to accommodate our last-minute requests. His sincerity and dedication made our stay truly memorable, and we are extremely grateful. The amenities were excellent, the rooms were luxurious and comfortable, and the location is very convenient with shops and restaurants nearby. Highly recommend!

6

Hosoo

21 Apr 2024

·

Stayed 3 nights

호텔 자체는 너무 마음에 들었지만, 체크인 때 서비스부터, 발렛, 안내… 등 전반적인 직원 서비스가 너무나 실망스러울 정도로 별로였고 능숙하지 못함을 4일 내내 경험하여 너무 아쉬웠습니다.

10

Veronica

9 Apr 2024

·

Stayed 3 nights

This was the best hotel experience I’ve ever had! The people were so friendly and polite and there were employees everywhere. I didn’t have to do or think at all. They had everything ready! They greeted me my name. Use the limo service and feel like royalty. Rooms were clean and quiet. Light and cooling were perfect. Bed comfortable. I have nothing negative to say. I would live there if I could!!

10

Elizabeth

21 Mar 2024

·

Stayed 11 nights

Staff is exceptional!

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AI-generated summary based on recent guest reviews

Location

Beside Lotte World Mall, Seokchon Lake, and Jamsil Station, the location is convenient for shopping, dining, and transport. A few note it is farther from some central tourist sights.

Related guest reviews

10

Michelle

24 Apr 2025

·

Stayed 4 nights

Very good location if you are on a shopping mode. Walking distance to Lotte Mall

10

Wook Jin

8 Jul 2025

·

Stayed 9 nights

Lotte World Mall is next door.

10

Burmaa

27 Dec 2025

·

Stayed 7 nights

Location is good.

10

??

30 Nov 2025

·

Stayed 1 night

잠실에 위치하고 있어서 위치도 너무 좋고 무엇보다 직원분들이 모두 다 친절하셔서 너무 좋았어요!

10

Maria Therese

9 Nov 2024

·

Stayed 5 nights

I had a beautiful lake view room which was clean and comfortable. The hotel is well located in a very nice neighborhood, just beside the Lotte Mall which is convenient for shopping and dining. This is my new hotel of choice for Seoul.

10

Moonsun

2 Aug 2025

·

Stayed 7 nights

Amazing hotel that is located steps away from Lotte World Mall (Avenue L, Lotte World and the Number 2 and 8 subway lines). Breakfast has a large variety of options, including both Korean and Western food. The Residence has a microwave, stove top and washer/dryer combo unit. Rooms are very large and our King bed unit had 1.5 baths. Staff is very friendly and helpful and a French team is visible throughout the hotel. My two areas for improvement would be 1. the wait for breakfast (3 seating times seemed to be pretty full, but especially the later times). One morning, there were no seats, so they moved us up to the 32nd floor lounge (smaller, but still a great selection). 2. The elevators are always full (especially around checkout time). If you need to go from the 1st floor to the room, there are always 2 elevators you need to take. I understand security concerns, but it can lead to long waits. We had a room in the hotel for our kids and we stayed in the residence, so different elevators to go up to our room.

10

Takao

31 Jul 2025

·

Stayed 2 nights

素晴らしいホテルです夏休みで、ホテルに滞在するだけのバケーションを楽しむ家族がたくさんいましたロッテタワーの隣りでショッピングから食事、なんでもOK

10

Eugene

12 May 2025

·

Stayed 3 nights

Location is perfect. Family friendly

8

Lisa

22 Jun 2024

·

Stayed 2 nights

Hotel is of highest standard. Clean , spacious and convenient. Located too far away from touristy places .

10

Shobhna

26 Jun 2025

·

Stayed 6 nights

Excellent location. Friendly and warm staff. Great breakfast.

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Dining

Breakfast is frequently highlighted for quality and variety, and several guests enjoyed on site restaurants and room service. Downsides include breakfast queues or timed seatings, a limited club breakfast, and a few underwhelming or pricey dishes.

Related guest reviews

10

Sebastian

12 Nov 2025

·

Stayed 4 nights

La habitación : la cama excelente, y los restaurantes súper recomendables!

10

Grace

5 Oct 2025

·

Stayed 4 nights

Beautiful hotel with excellent breakfast buffet

10

Andrea

16 Feb 2024

·

Stayed 1 night

Super big room with a lake view. Friendly service and delicious croissants in the cafe.

10

Barton

8 Nov 2025

·

Stayed 3 nights

Breakfast was especially impressive

10

SEONYOUNG

4 Jan 2026

·

Stayed 1 night

아침메뉴는 다녀본 5성급중 제일 별로여서 실망했어요..

10

Moonsun

2 Aug 2025

·

Stayed 7 nights

Amazing hotel that is located steps away from Lotte World Mall (Avenue L, Lotte World and the Number 2 and 8 subway lines). Breakfast has a large variety of options, including both Korean and Western food. The Residence has a microwave, stove top and washer/dryer combo unit. Rooms are very large and our King bed unit had 1.5 baths. Staff is very friendly and helpful and a French team is visible throughout the hotel. My two areas for improvement would be 1. the wait for breakfast (3 seating times seemed to be pretty full, but especially the later times). One morning, there were no seats, so they moved us up to the 32nd floor lounge (smaller, but still a great selection). 2. The elevators are always full (especially around checkout time). If you need to go from the 1st floor to the room, there are always 2 elevators you need to take. I understand security concerns, but it can lead to long waits. We had a room in the hotel for our kids and we stayed in the residence, so different elevators to go up to our room.

8

Lucy Simone

12 Nov 2025

·

Stayed 3 nights

The room was gorgeous with a fantastic view. We had club access however unless you're already a member its definitely not worth paying for. The breakfast in the club area was a little limited and not really at the 5 star luxury level you would expect for a hotel of this value. Overall a great stay.

10

Katie

22 Jun 2025

·

Stayed 3 nights

Kindness and professionalism of the staff was the best. But the food provided at the 30th floor lounge could be improved.

10

Moonsun K

15 Aug 2024

·

Stayed 5 nights

Great service, large rooms, amazing breakfast buffet.

10

Taeho

11 Feb 2024

·

Stayed 2 nights

대부분 만족스러웠습니다 룸서비스로 시킨 간장치킨만 빼면요 기름이 줄줄 흐르고 바삭함은 1도 없어 절반 먹고 말았답니다.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $744	16 $555	17 $920
18 $538	19 $508	20 $573	21 $568	22 $617	23 $576	24 $530
25 $407	26 $403	27 $458	28 $463	29 $400	30 $465	31 $509

Su	Mo	Tu	We	Th	Fr	Sa
1 $402	2 $399	3 $403	4 $403	5 $487	6 $508	7 $509
8 $418	9 $399	10 $399	11 $399	12 $399	13 $424	14 $477
15 $399	16 $550	17 $442	18 $443	19 $442	20 $460	21 $458
22 $357	23 $330	24 $328	25 $328	26 $328	27 $392	28 $427
29 $352	30 $320

Sofitel Ambassador Seoul Hotel & Serviced Residences

Prices for Sofitel Ambassador Seoul Hotel & Serviced Residences

Monthly average prices

About this property

Location

Room options

1 Bedroom Premier Suite with 1 King Size Bed

Luxury Lake Room with 1 King Size Bed, Lake View

1 Bedroom Deluxe Suite with 1 King Size Bed

Residence Studio with 2 Single Beds

Opera Suite with Club Millésime Access, 1 King Size Bed, Lake View

Two-Bedroom Executive King Suite with Lake View

Luxury Room with 2 Single Beds

Luxury Lake Room, 2 Twin Beds, Lake View

Presidential Suite, 2 Bedrooms, Club , Lake View

Prestige Suite with Club Millésime Access, 1 King Size Bed, Lake View

Prestige Family Suite with 1 King and 1 Sofa Beds, Lake View

Club Luxury Room with Club Millésime Access, 1 King Size Bed, Lake View

Magnifique Room with 1 King Size Bed

Residence Studio with 1 King Size Bed

Luxury Family Room with 1 King and 1 Single Size Beds

Luxury Room, 1 King Bed

Guest reviews of Sofitel Ambassador Seoul Hotel & Serviced Residences

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sofitel Ambassador Seoul Hotel & Serviced Residences

Considering this hotel for your Seoul trip?

Prices for upcoming dates