Name: Hampton Inn & Suites Fairbanks
Address: 433 Harold Bentley Ave, Fairbanks, Alaska, United States of America, Fairbanks, Alaska, US
Price range: $281–$356 per night
Rating: 8.25

What guests think

Hampton Inn & Suites Fairbanks earns frequent praise for friendly staff, a convenient location with an airport shuttle, and a warm pool when available, while some guests report inconsistent housekeeping and periodic pool or hot tub closures.

Rooms are generally comfortable and spacious, though a few guests noted noisy or faulty HVAC, broken sofa beds, or loose fixtures. Breakfast is often described as good and varied, but some found options basic or inconsistently replenished. A solid choice for friendly service and family time; just verify pool availability and housekeeping frequency before arrival.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool and hot tub are popular when open, but several reviews report temporary closures or malfunctions. The airport/train shuttle is convenient, though one review noted a delayed pickup; parking is easy.

Related guest reviews

8

Bradley

Dec 22, 2025

·

Stayed 1 night

Nice, clean and fun stay! Very disappointed the Hot tub wasn’t working, if they would update and let us know we probably would have cancelled and went somewhere else! Hot tub and pool was main reason going there! Definitely should do discounts!

10

Brian and Lennette

Feb 15, 2025

·

Stayed 1 night

Pool and hot tub were nice. Plenty of easy parking

2

Samantha

Feb 11, 2023

·

Stayed 1 night

I only booked this hotel for the pool and hot tub and they were both closed

10

Fady

Sep 18, 2024

·

Stayed 3 nights

Nice place. Good stay with breakfast, gym, pool. Good size rooms with fridge and microwave.

10

Susan

Aug 20, 2025

·

Stayed 1 night

Hotel was well kept, clean and comfortable. The pool was awesome warm and salt water so no dry hair, no red eyes or dry hair. Shuttle service was fast and staff was friendly.

8

Benjamin

Feb 19, 2025

·

Stayed 3 nights

Overall it was a great stay. The only thing we didn't like is that we requested an airport transfer at 4:15am but they only offered 4:00 and 4:30 time slots so we opted for 4:30am and the driver didn't show up until 4:55am. Fortunately we were able to make it to the gate 10 minutes before boarding but we weren't able to have breakfast at the airport which was our original plan if they would have taken us at 4:15a as we originally wanted.

6

Jessica

Mar 19, 2025

·

Stayed 2 nights

The pool was out of service and this was one of the reasons i chose this hotel over others. Very disappointing for the family :(. Staff was nice though and the place was clean.

8

Tena

Sep 10, 2025

·

Stayed 2 nights

This hotel was in a convenient spot for us. They do have an airport shuttle which will also bring you to the train ride. Breakfast was good and it was in a nice quiet spot. Room was comfortable as well.

10

KENDRA

Jul 3, 2025

·

Stayed 1 night

My only complaint is the pool was unavailable

8

James

Apr 3, 2023

·

Stayed 1 night

To start best fitness center I have used at any Hampton Inn. People were friendly and helpful. Draw back no hand sanitizer to be found anywhere including the fitness center and breakfast area.

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Cleanliness

Many guests found the property and rooms clean, but cleanliness and housekeeping are inconsistent: reports include filthy bathrooms or dirty sheets, stained carpets, and missed or infrequent service during multi-night stays.

Related guest reviews

6

Stephanie

Jul 30, 2025

·

Stayed 2 nights

The bathroom was filthy, I cleaned it myself. The beds were ok for comfort. The pool was wonderful and clean, very nice.

10

Thomas Jefferson Kelley,

Feb 23, 2025

·

Overall the staff was excellent. Breakfast was very good with multiple choices. Hotel staff was helpful and responsive. Only ding was we were there 3 days and never received housekeeping.

2

chris

Nov 7, 2025

·

Stayed 1 night

I was placed in the wrong room and so far nothing has been done to correct the issues. It was an accident on front desk. Apparently they registered me in room 224, but they told me 227 and gave me a key to that room. The room was not cleaned from the previous guest. I told them that after I checked out the room and was leaving for the evening, in hopes they would send someone up to clean it for me, but when I returned late that night, it was still a mess and the bedding hadn’t been changed. So I left and didn’t even use the room. Tried to call and ask for a refund but that hasn’t happened yet. Hotels.com is supposed to be helping me with that, but so far no updates.

6

Linda

Jun 20, 2024

·

Brittani was the evening/ night clerk. She was very friendly and helpful. We had a room where we needed the pull out sofa. Sofa was broken, took a lot of tugging and pulling to final get it out, no one available to help us. No extra sheets ,covers, or pillows ,had to ask, head of the pullout bed was lower tha the rest of the bed. We stayed 4 days no housekeeping. Today very low on breakfast items, they were out of a lot

8

Lorenzo Lloyd

Oct 8, 2025

·

Stayed 5 nights

Housekeeping was suppose to be every other day but it took 2 days before we got Housekeeping, not sure what happen. Other than that it was a good stay, variety in breakfast is the most I've ever seen at an Hampton Inn

6

scott

Oct 8, 2024

·

Stayed 4 nights

Carpeting in room had several large spots and there was a stain on comforter. Didn’t feel room was clean

4

Delina Pasion

Jun 24, 2025

·

Stayed 3 nights

Stayed for 4 days but no one cleaaned the room. Called twice to clean but nonody came. Had to go to service desk for toilet paper.

4

Carlos

Nov 30, 2024

·

Stayed 7 nights

The staff was not friendly housekeeping Wise slow and clean the rooms every two days and replaced our towels once every four days not good hygiene the morning breakfast was not consistent. The muffins were stale overall disappointed.

10

Derek

Sep 24, 2024

·

Stayed 3 nights

Nice hotel overall however we experienced dirty sheets upon check in obvious they were not changed from previous guest, also toilet keptefflushing which eventually overflowed in floor. Staff reacted very well with both issues but I wish they didn't happen.

10

Cheryl

Jul 2, 2024

·

Stayed 2 nights

This was a great hotel - very clean and great service!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and often spacious, with quiet stays for many; however, some reported HVAC noise or failures, occasional issues like loose fixtures or broken sofa beds, traffic or elevator noise in certain rooms, and a lack of in-room safes.

Related guest reviews

6

Linda

Jun 22, 2024

·

Stayed 1 night

Had an issue with the pull out couch. It was broken called front desk, individual was busy. We finally got the bed open but the head was lower than the rest of the bed. Night clerk said that they would move us in the morning, day clerk knew nothing about this. He was not helpful. No one ever came to look at the bed or offer us a new room. We were there for 4 days, no house keeping. We emptied our own trash and had to call for clean towels. I would like to acknowledge the night clerk Brittani , very helpful and friendly.

6

Erin

Sep 20, 2024

·

Stayed 2 nights

While next to the highway, hotel felt secluded, which was nice. Maneuvering in the parking lot felt awkward due to limited space, and a large section of the parking lot was cordoned off, but no construction was happening. The lobby was quiet and clean, the staff was friendly and attentive, and overall the appearance of the building was adequate. Minor complaints: the room itself was much smaller than expected, and with 3 people and 2 dogs in the room, space was extremely compacted. (Which the pet fee needed clarification. I was under the impression it was a one time $75 fee per pet, not per day.) Secondly, why is there no ventilation fan in the bathroom? Humidity is wreaking havoc on the paint, metal fixtures and electrical; save yourselves some long-term financial headache and install some ventilating fans!

6

MaryBeth

Aug 30, 2023

·

Stayed 3 nights

AC in room did not work. So hot!

6

Carla

Dec 9, 2024

·

Stayed 5 nights

Overall ok we were given a room behind the elevator (414). Needless to say I didn't get much rest. Also need signage in the hallway indicating directions to stairs. Only sign I see posted is behind the room door, and most people don't pay attention to that. Also please consider putting braille in vital areas.

10

Amy

Mar 24, 2025

·

Stayed 1 night

Hotel room was very large. Looked brand new and was super clean. I'm very picky about cleanliness. It butted up against a empty field and we were able to walk down the dead end street behind the hotel and find a nice dark area and we got great pictures of the Northern Lights in March. I don't know how long that area will be vacant. They serve a nice typical free breakfast in the am. Fast food restaurants are nearby but youll have to drive to other restaurants.

8

John

Aug 18, 2025

·

Stayed 2 nights

The shower rod was very loose and shower head didn’t really work properly.

10

Harvey

Jul 18, 2025

·

Stayed 1 night

Located on the north end of town, and easy to get to/from the airport, which is about 15 minutes away. Great staff, both knowledgeable and friendly. CLean and spacious rooms.

10

Teresa

Jul 30, 2025

·

Stayed 3 nights

Comfortable bed

10

Michael

Jul 10, 2023

·

Stayed 1 night

My stay was great, but the one thing I have to complain about was the location of my room. It faced the main road, So I could hear the cars pass, which was loud.

6

Rita

Sep 11, 2023

·

Stayed 3 nights

Walmart is just across the road. Other than this, hotel does not offer any shuttle service going into town. Its quite far to anywhere other than train station and airport. No safe in room.

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Service

Staff are frequently praised as friendly, helpful, and accommodating, though there are occasional reports of curt interactions, poor follow-up, or unhelpful responses.

Related guest reviews

2

Teresa

Aug 15, 2023

·

Stayed 1 night

The staff at this property are extremely rude and not at all helpful

10

Heather

May 28, 2023

·

Stayed 1 night

Staff make this hotel. This hotel is what you expect a hotel to be. It’s clean, comfortable and has the basic amenities. Where they are exceeding expectations is staff. The female working the front desk who also drove the van was incredible and if she had any interest in moving I’d hire her to work for my company in a heartbeat.

10

Richard

Jul 23, 2025

·

Stayed 7 nights

The staff were exceptionally friendly; from the wee hours of the morning to the late evening sunshine, they provided outstanding service throughout our week-long stay. Would not hesitate to book again.

8

Amy

Oct 23, 2024

·

Stayed 3 nights

Our flight was delayed due to storm and we were in the hotel lobby. Jordan helped us out with securing our luggage while we went to get some lunch, and then offered to comp our taxi fee when the shuttle was not available due to no driver. He was very friendly and helpful. Also noticed his interaction with a couple of other customers who were rude to him. He remained professional and friendly, answered all their questions and de-escalated the situation.

2

Karlene

Apr 24, 2025

·

Stayed 1 night

awful costumer service by Marcus- shift manager

10

Steven

Sep 24, 2025

·

Stayed 1 night

Nice clean hotel. Close to Sportmans Warehouse, Walmart, Friar Tucks and so on all walking within distance. Big thank you to Hannah at the front desk who was a tremendous help to us. Good luck with the triplets Hannah and hopefully you n yours enjoyed thebsnack sticks.

8

Michelle

Jul 26, 2025

·

Stayed 1 night

We entered lobby, your staff member did not greet me upon entering as she was busy on her cell phone. Then when we entered elevator, a cleaning lady entered with us with her cart and blocked the door for us to get out again another staff member on a cell phone. Door 1 rear didn’t open as she never hit the button. She didn’t even attempt to move the cart for us. Then not even 5 minutes later we seen her walking to parking lot to her car. She must have been in hurry. No respect to guests.

10

Angela

Oct 22, 2024

·

Stayed 3 nights

My friends and I stayed at your property for a long girls weekend trip. Jordan, one of your staff, was excellent and went above and beyond. We appreciate him helping us out with a cab when the hotel shuttle wasn’t available and storing our luggage when we had issues with a delayed flight due to the storm. Thank you for a great weekend.

10

Jason

Jul 14, 2025

·

Stayed 1 night

Great property and staff. Pool and hot tub perfect temperature after a long day of traveling. Front desk staff was outstanding. The place was spic and span. Very impressed.

10

Steven

Aug 13, 2025

·

Stayed 2 nights

The receptionist that worked the shift to 11pm was fantastic and a joy to work with. The gentleman that checked us in was also fantastic. Not many hotels have a great staff and it made a difference.

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Location

Convenient to shopping and dining and generally quiet and safe, with easy airport access via a short drive; a few guests noted traffic noise in road-facing rooms or felt it was less central for sightseeing.

Related guest reviews

10

Nalin

Sep 9, 2024

·

Stayed 1 night

Nice safe location in a pretty safe city. Some aspects of the property look like they could be improved but those are minor. The breakfast has basic items similar to other chains - it worked for me, overall. The room faced a road with fast moving traffic so the road was often noisy during the early part of the day. But, it is a minor issue. Thankful to some of the staff members for their flexibility.

10

Jamie

Jun 17, 2025

·

Stayed 2 nights

Convenient to shopping and restaurants. Great staff.

10

Carol

Sep 3, 2024

·

Stayed 1 night

Great place to stay in Fairbanks! Right across the street from shopping. I checked in during the early hours and missed the complimentary breakfast.

10

Harvey

Jul 18, 2025

·

Stayed 1 night

Located on the north end of town, and easy to get to/from the airport, which is about 15 minutes away. Great staff, both knowledgeable and friendly. CLean and spacious rooms.

10

Steven

Sep 24, 2025

·

Stayed 1 night

Nice clean hotel. Close to Sportmans Warehouse, Walmart, Friar Tucks and so on all walking within distance. Big thank you to Hannah at the front desk who was a tremendous help to us. Good luck with the triplets Hannah and hopefully you n yours enjoyed thebsnack sticks.

10

Michael

Jul 10, 2023

·

Stayed 1 night

My stay was great, but the one thing I have to complain about was the location of my room. It faced the main road, So I could hear the cars pass, which was loud.

8

Tena

Sep 10, 2025

·

Stayed 2 nights

This hotel was in a convenient spot for us. They do have an airport shuttle which will also bring you to the train ride. Breakfast was good and it was in a nice quiet spot. Room was comfortable as well.

6

Rita

Sep 11, 2023

·

Stayed 3 nights

Walmart is just across the road. Other than this, hotel does not offer any shuttle service going into town. Its quite far to anywhere other than train station and airport. No safe in room.

8

Clayton

Aug 3, 2024

·

Stayed 1 night

Restaurants and shopping close by.

10

Anthony

Mar 22, 2024

·

Stayed 10 nights

Great location, great breakfast. We will be back.

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Dining

Breakfast is widely appreciated for variety and hot items, though some guests found choices limited, items not replenished, or pastries stale.

Related guest reviews

10

Christina

Jan 20, 2025

·

Stayed 1 night

The breakfast Buffet was very good with great, sweet and savoury options

8

SakthivelNarayanan

Apr 16, 2024

·

Stayed 4 nights

Overall good property. Very close to dining and shopping options. Breakfast can be improved. Very medium level breakfast.

6

Linda

Jun 20, 2024

·

Brittani was the evening/ night clerk. She was very friendly and helpful. We had a room where we needed the pull out sofa. Sofa was broken, took a lot of tugging and pulling to final get it out, no one available to help us. No extra sheets ,covers, or pillows ,had to ask, head of the pullout bed was lower tha the rest of the bed. We stayed 4 days no housekeeping. Today very low on breakfast items, they were out of a lot

8

Lorenzo Lloyd

Oct 8, 2025

·

Stayed 5 nights

Housekeeping was suppose to be every other day but it took 2 days before we got Housekeeping, not sure what happen. Other than that it was a good stay, variety in breakfast is the most I've ever seen at an Hampton Inn

10

Valerie

Mar 11, 2025

·

Stayed 2 nights

Staff was wonderful and accommodating. Pool and hot tub were nice as well as breakfast. Great for families.

4

Carlos

Nov 30, 2024

·

Stayed 7 nights

The staff was not friendly housekeeping Wise slow and clean the rooms every two days and replaced our towels once every four days not good hygiene the morning breakfast was not consistent. The muffins were stale overall disappointed.

10

Nicole

Dec 28, 2023

·

Stayed 5 nights

The hotel was clean, comfortable, and conveniently located across from Walmart and other area essentials. The rooms were large, offered a fridge and additional sink. The hotel had an excellent breakfast too, eggs, bacon, potatoes and cereal. Also there was hot coco, tea, and coffee available 24/7. The pool was nice and the staff kind.

8

Tena

Sep 10, 2025

·

Stayed 2 nights

This hotel was in a convenient spot for us. They do have an airport shuttle which will also bring you to the train ride. Breakfast was good and it was in a nice quiet spot. Room was comfortable as well.

10

Claudia

Mar 15, 2025

·

Stayed 4 nights

Not that many breakfast options

10

gregory w

Mar 14, 2025

·

Stayed 3 nights

Check in was great. Staff was efficient and friendly. Room was nice and the breakfast was ample.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$174
February	$232
March	$238
April	$209
May	$288
June	$372
July	$367
August	$492
September	$298
October	$200
November	$185
December	$183

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $353	17 $356	18 $342	19 $315
20 $309	21 $287	22 $330	23 $335	24 $309	25 $309	26 $302
27 $281	28 $302	29 $312	30 $301

Su	Mo	Tu	We	Th	Fr	Sa
				1 $281	2 $281	3 $281
4 $281	5 $293	6 $287	7 $287	8 $281	9 $281	10 $281
11 $281	12 $287	13 $287	14 $293	15 $281	16 $295	17 $294
18 $295	19 $302	20 $321	21 $303	22 $297	23 $310	24
25 $310	26	27 $302	28 $302	29 $297	30 $281	31 $299

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible

Two Queen Beds, Accessible

Studio, One King and One Sofa Bed

Room, 1 King Bed, Accessible

Two Queen Beds

One King Bed

Room, 1 King Bed, Accessible

Room, Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Fairbanks

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Prices for upcoming dates