Angra Marina Hotel
US$104
/ night
Avg. for September
Prices for Angra Marina Hotel
Select dates to see prices and availability
US$104
/ night
Avg. for September
Monthly average prices
Nightly prices at Angra Marina Hotel average US$59 in the cheapest month (January) and US$201 in the most expensive month (August), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$59 |
| February | US$60 |
| March | US$81 |
| April | US$91 |
| May | US$124 |
| June | US$163 |
| July | US$157 |
| August | US$201 |
| September | US$104 |
| October | US$100 |
| November | US$85 |
| December | US$69 |
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A
M
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Sept · US$104
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Most expensive: August (~US$201)
Cheapest: January (~US$59)
About this property
Take advantage of recreation opportunities including an outdoor pool and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Amenities
Take advantage of recreation opportunities including an outdoor pool and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Angra do Heroismo? This hotel has 4306 square feet (400 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Dining
Enjoy international cuisine at Restaurante Monte Brasil, a restaurant where you can take in the ocean view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the bar/lounge or one of the 3 beach bars. Breakfast is available daily for a fee.
Rooms
Make yourself at home in one of the 129 individually furnished guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Location
A stay at Angra Marina Hotel places you in the heart of Angra do Heroismo, steps from Angra Harbor and 4 minutes by foot from Igreja da Misericórdia. This family-friendly hotel is 0.3 mi (0.5 km) from Forte de São Sebastião and 0.3 mi (0.5 km) from Reserva Florestal de Recreio do Monte do Brasil.
What's nearby
Angra Harbor(0.2 Miles)
Igreja da Misericórdia(0.2 Miles)
Forte de São Sebastião(0.2 Miles)
Palácio dos Capitães-Generais(0.4 Miles)
Municipal Gardens(0.4 Miles)
Se Cathedral(0.4 Miles)
Reserva Florestal de Recreio do Monte do Brasil(0.4 Miles)
Museu de Angra do Heroismo(0.5 Miles)
Pista de Karting(0.7 Miles)
Fortaleza de Sao Joao Batista(0.7 Miles)
Monte Brazil(1.4 Miles)
Zona Balnear do Negrito(4.5 Miles)
Queijo Vaquinha(7.3 Miles)
Reserva Florestal de Recreio dos Viveiros da Falca(7.4 Miles)
Reserva Florestal Parcial da Serra de S. Barbara e dos Misterios Negros(7.7 Miles)
The nearest major airport is Angra do Heroismo (TER-Lajes Intl.)(13 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Room service
Location
Rua Do Faleiro, Nossa Senhora da Conceição, Angra do Heroismo, Portugal
Angra Harbor (0.2 Miles)
Igreja da Misericórdia (0.2 Miles)
Forte de São Sebastião (0.2 Miles)
Palácio dos Capitães-Generais (0.4 Miles)
Municipal Gardens (0.4 Miles)
Se Cathedral (0.4 Miles)
Room options
4
Deluxe Suite
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 2
538 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
4
Junior Suite
Room details
2 Single Beds
Sleeps 2
323 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
4
Suite, Kitchenette
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Kitchenette
8
Presidential Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
4
Double Room, Sea View
Room details
1 Large Double Bed
Sleeps 2
269 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
Guest reviews of Angra Marina Hotel
7.9
Good
Based on 1,175 verified reviews
Who stays here?
Business
11%
Couple
46%
Family
26%
Group
11%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Across reviews, Angra Marina Hotel stands out for its convenient location by the marina, walkable access to shops and sights, wide ocean views from spacious rooms, and many guests also highlight welcoming, helpful staff.
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What guests think
Across reviews, Angra Marina Hotel stands out for its convenient location by the marina, walkable access to shops and sights, wide ocean views from spacious rooms, and many guests also highlight welcoming, helpful staff.
However, multiple reports cite aging infrastructure, recurring AC problems, and inconsistent maintenance and cleanliness. Parking in the underground garage is frequently described as steep, narrow, and poorly lit, while dining feedback is mixed, with some cold breakfasts and a mediocre restaurant requiring reservations. Expect a convenient base with great views but variable upkeep and service.
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AI-generated summary based on recent guest reviews
Facilities
Several guests found the underground parking garage steep, narrow, and poorly lit, leading some to avoid using it.
Related guest reviews
10
Terje
26 Oct 2025
·
Stayed 2 nights
Vi hadde et utmerket opphold på hotellet. Strålende frokost. Fin balkong som hadde tålt noe bedre renhold. Ikke lang, men dog ganske bratt, vei til sentrum. Veldig fin utsikt. Relativt enkelt å finne gratis parkeringsplass til leiebil. Alt i alt et vellykket opphold.
Vi hadde et utmerket opphold på hotellet. Strålende frokost. Fin balkong som hadde tålt noe bedre renhold. Ikke lang, men dog ganske bratt, vei til sentrum. Veldig fin utsikt. Relativt enkelt å finne gratis parkeringsplass til leiebil. Alt i alt et vellykket opphold.
8
N
23 Jun 2025
·
Stayed 1 night
Property itself was good. Breakfast was very good. My only complaint is the parking situation and the underground parking is terrible ( my opinion), very steep and narrow. Very dark, there were absolutely no lights underground. I’m a female who travelled solo, so this is very important to me. Otherwise it’s a great location.
Property itself was good. Breakfast was very good. My only complaint is the parking situation and the underground parking is terrible ( my opinion), very steep and narrow. Very dark, there were absolutely no lights underground. I’m a female who travelled solo, so this is very important to me. Otherwise it’s a great location.
6
Nicole
27 Mar 2024
·
Stayed 3 nights
Hotel obviously had expensive finishes installed when it was built. It has seen better days. Our reservation was "lost" and they put us in a room with a severely warped floor, a balcony door that wouldn't open, and a strong chemical cleaning smell. The kitchenette had a hotplate and no cutlery, pots, plates, or anything to use with it's limited appliances. There was no complimentary coffee or tea in the room. We asked to move rooms due to the chemicals giving us a headache. The staff was very reluctant and said it would be tough, but we walked through the hotel and saw many vacant rooms (room numbers lit up when occupied) that stayed empty during our stay. There was a bar that we were told was open but we tried to go and there was no staff to be found. Our second room was very warm and the AC didn't work to keep it cool. The shower wouldn't drain. The room was very large but empty of usable furniture. It just seemed like a ghost of a 5-star hotel, marble stone and beautiful but very cold and not functioning. Corners appeared to have been cut for many years making the place feel neglected and empty. Also, beware if you rent a car the parkade is a nightmare to get in or out of; there are scraped walls on the pillars of the tight turns to attest to this. With some care and attention and better customer service, this place could live up to it's 5-star rating and it's price. As it stands, I feel like we overpaid for a mediocre stay in a place with a very fancy lobby.
Hotel obviously had expensive finishes installed when it was built. It has seen better days. Our reservation was "lost" and they put us in a room with a severely warped floor, a balcony door that wouldn't open, and a strong chemical cleaning smell. The kitchenette had a hotplate and no cutlery, pots, plates, or anything to use with it's limited appliances. There was no complimentary coffee or tea in the room. We asked to move rooms due to the chemicals giving us a headache. The staff was very reluctant and said it would be tough, but we walked through the hotel and saw many vacant rooms (room numbers lit up when occupied) that stayed empty during our stay. There was a bar that we were told was open but we tried to go and there was no staff to be found. Our second room was very warm and the AC didn't work to keep it cool. The shower wouldn't drain. The room was very large but empty of usable furniture. It just seemed like a ghost of a 5-star hotel, marble stone and beautiful but very cold and not functioning. Corners appeared to have been cut for many years making the place feel neglected and empty. Also, beware if you rent a car the parkade is a nightmare to get in or out of; there are scraped walls on the pillars of the tight turns to attest to this. With some care and attention and better customer service, this place could live up to it's 5-star rating and it's price. As it stands, I feel like we overpaid for a mediocre stay in a place with a very fancy lobby.
6
Sergio
11 Aug 2022
·
Stayed 3 nights
Struttura con carenza di personale. Servizi supplementari in camera praticamente inesistenti. Una persona da sola al lounge bar a dover sostenere una infinità di comande con tempi di attesa biblici. Sistema di accensione delle luci in camera con telecomando poco pratico e assolutamente privo di senso. Impossibile cenare in hotel senza prenotazione (non viene data alcuna priorità agli ospiti).
Struttura con carenza di personale. Servizi supplementari in camera praticamente inesistenti. Una persona da sola al lounge bar a dover sostenere una infinità di comande con tempi di attesa biblici. Sistema di accensione delle luci in camera con telecomando poco pratico e assolutamente privo di senso. Impossibile cenare in hotel senza prenotazione (non viene data alcuna priorità agli ospiti).
8
John
9 Nov 2023
·
Stayed 6 nights
Breakfast was great verities. One thing that I was very disappointed with, was the gym equipment did not work,
Breakfast was great verities. One thing that I was very disappointed with, was the gym equipment did not work,
4
Paulo
19 Aug 2024
·
Stayed 3 nights
I stayed here for three nights without Internet and AC. The temperatures are 85 ! I talk with the manager, but they never fix the problem. We ask for towels to go to the pool and they say no towels when we arrive to the pool no people there too were the towels.
I stayed here for three nights without Internet and AC. The temperatures are 85 ! I talk with the manager, but they never fix the problem. We ask for towels to go to the pool and they say no towels when we arrive to the pool no people there too were the towels.
2
Jeronimo
28 Jul 2024
·
Stayed 8 nights
Very disappointed for the only five star hotel on the island. The services were horrible. The AC does not work when you go to ask them for anything it’s your fault they blame you. The people were very rude. They talk you out of parking in the parking garage. I am from the island born. There went back on vacation with my wife and was extremely disappointed with the services amenities and the condition of the hotel, when you first walk in through the common area is in the lobby. It is extremely beautiful with all doors wide open and this hot humid weather that they are experiencing all doors are open when you walk into your room with the AC running it is still very humid when it stops working and you go ask them to repair it. They come out and they repair it for a 12 hour fix and then repeat , very disappointed the island that are much better than this hotel will never stay here again. Ask to speak with the person in charge and they refuse to speak to you and their solution is Switch you to another room and ignore you poor customer service very unprofessional. I would rather this stay at a super eight then stay at this place.
Very disappointed for the only five star hotel on the island. The services were horrible. The AC does not work when you go to ask them for anything it’s your fault they blame you. The people were very rude. They talk you out of parking in the parking garage. I am from the island born. There went back on vacation with my wife and was extremely disappointed with the services amenities and the condition of the hotel, when you first walk in through the common area is in the lobby. It is extremely beautiful with all doors wide open and this hot humid weather that they are experiencing all doors are open when you walk into your room with the AC running it is still very humid when it stops working and you go ask them to repair it. They come out and they repair it for a 12 hour fix and then repeat , very disappointed the island that are much better than this hotel will never stay here again. Ask to speak with the person in charge and they refuse to speak to you and their solution is Switch you to another room and ignore you poor customer service very unprofessional. I would rather this stay at a super eight then stay at this place.
8
Cristiano
26 Jul 2025
·
Stayed 3 nights
Pros: good location, great views, above average included breakfast, functioning wifi Cons: aging infrastructure, particularly HVAC (air conditioning), inconvenient garage features will have you prefer to resort to limited street parking, Inconsistent staff, some attentive, others lacking problem resolution and basic customer service skills. Air conditioning broke on first night and was reported to concierge in the morning. We notified that we were about to leave for sight seeing for several hours and that it would be a great opportunity to have it fixed while we were absent. Apparently, despite this verbal interaction with the concierge, the "do not disturb" sign we had left on in the room was blamed for the reason why the technician could not go in the room to try to fix the reported broken AC, and since maintenance was already gone for the day, we would be sleeping in a hot room as result. Unacceptable. So we requested a new room, and were initially told they couldn't accomodate because hotel was full. I then noticed several keys set aside for yet to be checked in guests, and it was unfortunate that I had to remind staff that PRESENT guest have priority over NOT YET guests. Luckily, these customer service basics that I had to point out resonated with the staff member of the afternoon shift, and she proceeded to get management involved and got us another room. We appreciate her very much and hope management recognizes her for her excellence.
Pros: good location, great views, above average included breakfast, functioning wifi Cons: aging infrastructure, particularly HVAC (air conditioning), inconvenient garage features will have you prefer to resort to limited street parking, Inconsistent staff, some attentive, others lacking problem resolution and basic customer service skills. Air conditioning broke on first night and was reported to concierge in the morning. We notified that we were about to leave for sight seeing for several hours and that it would be a great opportunity to have it fixed while we were absent. Apparently, despite this verbal interaction with the concierge, the "do not disturb" sign we had left on in the room was blamed for the reason why the technician could not go in the room to try to fix the reported broken AC, and since maintenance was already gone for the day, we would be sleeping in a hot room as result. Unacceptable. So we requested a new room, and were initially told they couldn't accomodate because hotel was full. I then noticed several keys set aside for yet to be checked in guests, and it was unfortunate that I had to remind staff that PRESENT guest have priority over NOT YET guests. Luckily, these customer service basics that I had to point out resonated with the staff member of the afternoon shift, and she proceeded to get management involved and got us another room. We appreciate her very much and hope management recognizes her for her excellence.
4
Yolande
3 Aug 2025
·
Stayed 7 nights
Grand hôtel qui a connu des jours meilleurs… Le buffet du petit déjeuner ne correspond pas du tout à ce qu’on peut attendre d’un 5 étoiles: œufs, jambon, fromage, pain… aucune variation et les pâtisseries étaient franchement immangeables. Le ménage des parties communes n’a pas été fait de la semaine: escaliers, piscine, etc. On nous a fourni une bouilloire sur demande, le coffre ne fonctionnait pas, la literie était acceptable mais les coussins remplis de boules et de vide, les serviettes de bains étaient déchirées à force de s’élimer et les produits de bains semblaient mélangés avec de l’eau. Chaque jour amenait un nouveau problème: lavabo bouché, fuite sous lavabo, climatisation soufflant du chaud, fuite de graisse suite à réparation de la clim… le spa était fermé, nous avons pu avoir un service de massage sur rdv avec une intervenante extérieure. La piscine était proche du délabrement, 19 degrés C. 2 étages de l’hôtel étaient fermés, ceux donnant sur la marina, par conséquent il fallait marcher environ 15 min pour rejoindre le centre ville, via une pente pavée à 70 degrés (handicapés ou blessés s’abstenir)! Le restaurant de l’hôtel était uniquement sur réservation. Enfin le personnel était éteint, pas désagréable mais ni motivé ni souriant. Au mieux, je donnerai un niveau 3 étoiles pour la prestation de service en dehors du design de l’hôtel, qui effectivement avait été pensé pour être de qualité bien supérieure.
Grand hôtel qui a connu des jours meilleurs… Le buffet du petit déjeuner ne correspond pas du tout à ce qu’on peut attendre d’un 5 étoiles: œufs, jambon, fromage, pain… aucune variation et les pâtisseries étaient franchement immangeables. Le ménage des parties communes n’a pas été fait de la semaine: escaliers, piscine, etc. On nous a fourni une bouilloire sur demande, le coffre ne fonctionnait pas, la literie était acceptable mais les coussins remplis de boules et de vide, les serviettes de bains étaient déchirées à force de s’élimer et les produits de bains semblaient mélangés avec de l’eau. Chaque jour amenait un nouveau problème: lavabo bouché, fuite sous lavabo, climatisation soufflant du chaud, fuite de graisse suite à réparation de la clim… le spa était fermé, nous avons pu avoir un service de massage sur rdv avec une intervenante extérieure. La piscine était proche du délabrement, 19 degrés C. 2 étages de l’hôtel étaient fermés, ceux donnant sur la marina, par conséquent il fallait marcher environ 15 min pour rejoindre le centre ville, via une pente pavée à 70 degrés (handicapés ou blessés s’abstenir)! Le restaurant de l’hôtel était uniquement sur réservation. Enfin le personnel était éteint, pas désagréable mais ni motivé ni souriant. Au mieux, je donnerai un niveau 3 étoiles pour la prestation de service en dehors du design de l’hôtel, qui effectivement avait été pensé pour être de qualité bien supérieure.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is inconsistent: several guests praised clean rooms, while others reported issues like dirty or poorly maintained areas, worn or torn towels, mold, insects, and unclean balconies or common spaces.
Related guest reviews
10
Terje
26 Oct 2025
·
Stayed 2 nights
Vi hadde et utmerket opphold på hotellet. Strålende frokost. Fin balkong som hadde tålt noe bedre renhold. Ikke lang, men dog ganske bratt, vei til sentrum. Veldig fin utsikt. Relativt enkelt å finne gratis parkeringsplass til leiebil. Alt i alt et vellykket opphold.
Vi hadde et utmerket opphold på hotellet. Strålende frokost. Fin balkong som hadde tålt noe bedre renhold. Ikke lang, men dog ganske bratt, vei til sentrum. Veldig fin utsikt. Relativt enkelt å finne gratis parkeringsplass til leiebil. Alt i alt et vellykket opphold.
2
candicebosson
2 Sept 2025
·
Stayed 4 nights
L'annonce sur le site et les photos sont mensongers. L'hôtel est complètement vétuste, le mobilier dans nos 2 chambres inexistants, les serviettes de bains troués. Le personnel est en sous nombre, nous n'avons réussi à joindre personne pendant les 3 jours qui précédaient notre séjour. C'est la pire expérience que j'ai pu avoir.aucune compensation ni remboursement. Ne vous attendez pas non plus à avoir la climatisation qui fonctionne.
L'annonce sur le site et les photos sont mensongers. L'hôtel est complètement vétuste, le mobilier dans nos 2 chambres inexistants, les serviettes de bains troués. Le personnel est en sous nombre, nous n'avons réussi à joindre personne pendant les 3 jours qui précédaient notre séjour. C'est la pire expérience que j'ai pu avoir.aucune compensation ni remboursement. Ne vous attendez pas non plus à avoir la climatisation qui fonctionne.
10
Antonio
12 Aug 2023
·
Stayed 5 nights
It’s very central, spacious, clean, the breakfast was very good and the the stuff was friendly.
It’s very central, spacious, clean, the breakfast was very good and the the stuff was friendly.
4
MARISOL
22 Aug 2023
·
Stayed 3 nights
THIS IS NOT A 5-STAR HOTEL! When my husband and I arrived at the hotel the lobby was deserted. There was no doorman or bellman to greet and help with our luggage. The huge lobby with worn-out furniture was empty. There was no one at the front desk. Behind the front desk was a board that was taped up. Clearly, these were all uncharacteristic of a 5-star hotel. This is a one-star compared to the 5-star and 4-star hotels we stayed at on another Azores island, Sao Miguel. I thought the taxi dropped us off at the wrong hotel. A few minutes later, a lady came behind the front desk. She was not dressed in professional attire like what you normally see in nice hotels. To our disappointment, she confirmed that we were at the right hotel. Our room was not ready, and she asked us to bring our luggage ourselves to the storage room, which was dirty and smelly. My husband and I were disappointed with what we had seen so far and were quite nervous about the condition of our room. The room turned out quite spacious albeit sparse and dated furniture. We were at least relieved that it was clean and had no smell. However, many things malfunctioned - the A/C, toilet flush, coffee machine. We complained about the AC to the front desk. He was not surprised as he said it was a usual occurrence. He said the hotel was full and could not transfer us to another room. He promised to send a fan while he schedules a technician to come. Neither came. Thankfully, the temperature cooled down
THIS IS NOT A 5-STAR HOTEL! When my husband and I arrived at the hotel the lobby was deserted. There was no doorman or bellman to greet and help with our luggage. The huge lobby with worn-out furniture was empty. There was no one at the front desk. Behind the front desk was a board that was taped up. Clearly, these were all uncharacteristic of a 5-star hotel. This is a one-star compared to the 5-star and 4-star hotels we stayed at on another Azores island, Sao Miguel. I thought the taxi dropped us off at the wrong hotel. A few minutes later, a lady came behind the front desk. She was not dressed in professional attire like what you normally see in nice hotels. To our disappointment, she confirmed that we were at the right hotel. Our room was not ready, and she asked us to bring our luggage ourselves to the storage room, which was dirty and smelly. My husband and I were disappointed with what we had seen so far and were quite nervous about the condition of our room. The room turned out quite spacious albeit sparse and dated furniture. We were at least relieved that it was clean and had no smell. However, many things malfunctioned - the A/C, toilet flush, coffee machine. We complained about the AC to the front desk. He was not surprised as he said it was a usual occurrence. He said the hotel was full and could not transfer us to another room. He promised to send a fan while he schedules a technician to come. Neither came. Thankfully, the temperature cooled down
2
fatime barbara
5 Sept 2024
·
Stayed 5 nights
It was such a horrible experience. Services not working, dirty, terrible customer service. Not even a 2 start hotel, becuase of how dirty it was.
It was such a horrible experience. Services not working, dirty, terrible customer service. Not even a 2 start hotel, becuase of how dirty it was.
6
Nicole
27 Mar 2024
·
Stayed 3 nights
Hotel obviously had expensive finishes installed when it was built. It has seen better days. Our reservation was "lost" and they put us in a room with a severely warped floor, a balcony door that wouldn't open, and a strong chemical cleaning smell. The kitchenette had a hotplate and no cutlery, pots, plates, or anything to use with it's limited appliances. There was no complimentary coffee or tea in the room. We asked to move rooms due to the chemicals giving us a headache. The staff was very reluctant and said it would be tough, but we walked through the hotel and saw many vacant rooms (room numbers lit up when occupied) that stayed empty during our stay. There was a bar that we were told was open but we tried to go and there was no staff to be found. Our second room was very warm and the AC didn't work to keep it cool. The shower wouldn't drain. The room was very large but empty of usable furniture. It just seemed like a ghost of a 5-star hotel, marble stone and beautiful but very cold and not functioning. Corners appeared to have been cut for many years making the place feel neglected and empty. Also, beware if you rent a car the parkade is a nightmare to get in or out of; there are scraped walls on the pillars of the tight turns to attest to this. With some care and attention and better customer service, this place could live up to it's 5-star rating and it's price. As it stands, I feel like we overpaid for a mediocre stay in a place with a very fancy lobby.
Hotel obviously had expensive finishes installed when it was built. It has seen better days. Our reservation was "lost" and they put us in a room with a severely warped floor, a balcony door that wouldn't open, and a strong chemical cleaning smell. The kitchenette had a hotplate and no cutlery, pots, plates, or anything to use with it's limited appliances. There was no complimentary coffee or tea in the room. We asked to move rooms due to the chemicals giving us a headache. The staff was very reluctant and said it would be tough, but we walked through the hotel and saw many vacant rooms (room numbers lit up when occupied) that stayed empty during our stay. There was a bar that we were told was open but we tried to go and there was no staff to be found. Our second room was very warm and the AC didn't work to keep it cool. The shower wouldn't drain. The room was very large but empty of usable furniture. It just seemed like a ghost of a 5-star hotel, marble stone and beautiful but very cold and not functioning. Corners appeared to have been cut for many years making the place feel neglected and empty. Also, beware if you rent a car the parkade is a nightmare to get in or out of; there are scraped walls on the pillars of the tight turns to attest to this. With some care and attention and better customer service, this place could live up to it's 5-star rating and it's price. As it stands, I feel like we overpaid for a mediocre stay in a place with a very fancy lobby.
10
NATALIA
16 Apr 2025
·
Stayed 4 nights
Angra Marina Hotel (Azores, Terceira) I stayed at this hotel in April 2025. Perfect location, close to everything. Nice ocean views from my room (a big balcony): a fortress, a port, mountains. Staffs were very helpful and accommodating. My room was clean and good value for the money. They offer a good breakfast!
Angra Marina Hotel (Azores, Terceira) I stayed at this hotel in April 2025. Perfect location, close to everything. Nice ocean views from my room (a big balcony): a fortress, a port, mountains. Staffs were very helpful and accommodating. My room was clean and good value for the money. They offer a good breakfast!
10
Melissa DaCosta
14 Sept 2025
·
Stayed 4 nights
Incredibly helpful and kind staff. Great breakfast buffet with a huge selection. The room was large and very clean. The bed was huge and really comfortable.
Incredibly helpful and kind staff. Great breakfast buffet with a huge selection. The room was large and very clean. The bed was huge and really comfortable.
2
Vincent
10 Sept 2024
·
Stayed 4 nights
Cet hôtel ne mérite pas ses 5 étoiles. Chambre malpropre, moisissure sur les rideaux de douches et bains, drains bloqués, chambre vide, insectes dans la chambre. La suite ne correspondait absolument pas aux photos. Nous avons trouvé des cheveux dans les draps.
Cet hôtel ne mérite pas ses 5 étoiles. Chambre malpropre, moisissure sur les rideaux de douches et bains, drains bloqués, chambre vide, insectes dans la chambre. La suite ne correspondait absolument pas aux photos. Nous avons trouvé des cheveux dans les draps.
4
Yolande
3 Aug 2025
·
Stayed 7 nights
Grand hôtel qui a connu des jours meilleurs… Le buffet du petit déjeuner ne correspond pas du tout à ce qu’on peut attendre d’un 5 étoiles: œufs, jambon, fromage, pain… aucune variation et les pâtisseries étaient franchement immangeables. Le ménage des parties communes n’a pas été fait de la semaine: escaliers, piscine, etc. On nous a fourni une bouilloire sur demande, le coffre ne fonctionnait pas, la literie était acceptable mais les coussins remplis de boules et de vide, les serviettes de bains étaient déchirées à force de s’élimer et les produits de bains semblaient mélangés avec de l’eau. Chaque jour amenait un nouveau problème: lavabo bouché, fuite sous lavabo, climatisation soufflant du chaud, fuite de graisse suite à réparation de la clim… le spa était fermé, nous avons pu avoir un service de massage sur rdv avec une intervenante extérieure. La piscine était proche du délabrement, 19 degrés C. 2 étages de l’hôtel étaient fermés, ceux donnant sur la marina, par conséquent il fallait marcher environ 15 min pour rejoindre le centre ville, via une pente pavée à 70 degrés (handicapés ou blessés s’abstenir)! Le restaurant de l’hôtel était uniquement sur réservation. Enfin le personnel était éteint, pas désagréable mais ni motivé ni souriant. Au mieux, je donnerai un niveau 3 étoiles pour la prestation de service en dehors du design de l’hôtel, qui effectivement avait été pensé pour être de qualité bien supérieure.
Grand hôtel qui a connu des jours meilleurs… Le buffet du petit déjeuner ne correspond pas du tout à ce qu’on peut attendre d’un 5 étoiles: œufs, jambon, fromage, pain… aucune variation et les pâtisseries étaient franchement immangeables. Le ménage des parties communes n’a pas été fait de la semaine: escaliers, piscine, etc. On nous a fourni une bouilloire sur demande, le coffre ne fonctionnait pas, la literie était acceptable mais les coussins remplis de boules et de vide, les serviettes de bains étaient déchirées à force de s’élimer et les produits de bains semblaient mélangés avec de l’eau. Chaque jour amenait un nouveau problème: lavabo bouché, fuite sous lavabo, climatisation soufflant du chaud, fuite de graisse suite à réparation de la clim… le spa était fermé, nous avons pu avoir un service de massage sur rdv avec une intervenante extérieure. La piscine était proche du délabrement, 19 degrés C. 2 étages de l’hôtel étaient fermés, ceux donnant sur la marina, par conséquent il fallait marcher environ 15 min pour rejoindre le centre ville, via une pente pavée à 70 degrés (handicapés ou blessés s’abstenir)! Le restaurant de l’hôtel était uniquement sur réservation. Enfin le personnel était éteint, pas désagréable mais ni motivé ni souriant. Au mieux, je donnerai un niveau 3 étoiles pour la prestation de service en dehors du design de l’hôtel, qui effectivement avait été pensé pour être de qualité bien supérieure.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious with balconies and marina or ocean views, but many report dated or sparsely furnished spaces, recurring AC or ventilation failures, and maintenance issues (drainage, lighting controls, doors), plus some noise from the restaurant or nearby construction.
Related guest reviews
8
Heather
4 Sept 2022
·
Stayed 2 nights
Loved this hotel and its proximity to restaurants and shopping as well as other attractions. The pillows were not the greatest and the mattresses were a bit uncomfortable. We had trouble controlling the air conditioning so our room was too cold
Loved this hotel and its proximity to restaurants and shopping as well as other attractions. The pillows were not the greatest and the mattresses were a bit uncomfortable. We had trouble controlling the air conditioning so our room was too cold
8
Wilfried
6 Jun 2024
·
Stayed 2 nights
Die Lage des Hotels ist sehr gut mit Blick auf die Marina. Das Zimmer ist geräumig und hat einen Balkon. Die Beleuchtung im Zimmer wird über eine Fernbedienung geschaltet, allerdings funktionierte dies nicht komplett. Die Meldung hierzu an die Rezeption wurde dort auch schriftlich dokumentiert, es hat sich aber - an beiden Tagen - nichts geändert. Mit viel Aufwand wurde dennoch im Schaltkasten eine Lösung gefunden, um wenigstens nachts im Badezimmer die Lampe auszuschalten. Selbst in einem 5* Hotel sollte es normalerweise möglich sein, auf Kundenhinweise nachhaltig zu reagieren. Offensichtlich hat das Management aber hieran kein Interesse und das insgesamt freundliche Personal machte einen unzufriedenen Eindruck in dieser Hinsicht. Das Frühstück ist sehr umfassend, aber sämtliche Speisen waren maximal lauwarm.
Die Lage des Hotels ist sehr gut mit Blick auf die Marina. Das Zimmer ist geräumig und hat einen Balkon. Die Beleuchtung im Zimmer wird über eine Fernbedienung geschaltet, allerdings funktionierte dies nicht komplett. Die Meldung hierzu an die Rezeption wurde dort auch schriftlich dokumentiert, es hat sich aber - an beiden Tagen - nichts geändert. Mit viel Aufwand wurde dennoch im Schaltkasten eine Lösung gefunden, um wenigstens nachts im Badezimmer die Lampe auszuschalten. Selbst in einem 5* Hotel sollte es normalerweise möglich sein, auf Kundenhinweise nachhaltig zu reagieren. Offensichtlich hat das Management aber hieran kein Interesse und das insgesamt freundliche Personal machte einen unzufriedenen Eindruck in dieser Hinsicht. Das Frühstück ist sehr umfassend, aber sämtliche Speisen waren maximal lauwarm.
2
candicebosson
2 Sept 2025
·
Stayed 4 nights
L'annonce sur le site et les photos sont mensongers. L'hôtel est complètement vétuste, le mobilier dans nos 2 chambres inexistants, les serviettes de bains troués. Le personnel est en sous nombre, nous n'avons réussi à joindre personne pendant les 3 jours qui précédaient notre séjour. C'est la pire expérience que j'ai pu avoir.aucune compensation ni remboursement. Ne vous attendez pas non plus à avoir la climatisation qui fonctionne.
L'annonce sur le site et les photos sont mensongers. L'hôtel est complètement vétuste, le mobilier dans nos 2 chambres inexistants, les serviettes de bains troués. Le personnel est en sous nombre, nous n'avons réussi à joindre personne pendant les 3 jours qui précédaient notre séjour. C'est la pire expérience que j'ai pu avoir.aucune compensation ni remboursement. Ne vous attendez pas non plus à avoir la climatisation qui fonctionne.
6
Nicole
27 Mar 2024
·
Stayed 3 nights
Hotel obviously had expensive finishes installed when it was built. It has seen better days. Our reservation was "lost" and they put us in a room with a severely warped floor, a balcony door that wouldn't open, and a strong chemical cleaning smell. The kitchenette had a hotplate and no cutlery, pots, plates, or anything to use with it's limited appliances. There was no complimentary coffee or tea in the room. We asked to move rooms due to the chemicals giving us a headache. The staff was very reluctant and said it would be tough, but we walked through the hotel and saw many vacant rooms (room numbers lit up when occupied) that stayed empty during our stay. There was a bar that we were told was open but we tried to go and there was no staff to be found. Our second room was very warm and the AC didn't work to keep it cool. The shower wouldn't drain. The room was very large but empty of usable furniture. It just seemed like a ghost of a 5-star hotel, marble stone and beautiful but very cold and not functioning. Corners appeared to have been cut for many years making the place feel neglected and empty. Also, beware if you rent a car the parkade is a nightmare to get in or out of; there are scraped walls on the pillars of the tight turns to attest to this. With some care and attention and better customer service, this place could live up to it's 5-star rating and it's price. As it stands, I feel like we overpaid for a mediocre stay in a place with a very fancy lobby.
Hotel obviously had expensive finishes installed when it was built. It has seen better days. Our reservation was "lost" and they put us in a room with a severely warped floor, a balcony door that wouldn't open, and a strong chemical cleaning smell. The kitchenette had a hotplate and no cutlery, pots, plates, or anything to use with it's limited appliances. There was no complimentary coffee or tea in the room. We asked to move rooms due to the chemicals giving us a headache. The staff was very reluctant and said it would be tough, but we walked through the hotel and saw many vacant rooms (room numbers lit up when occupied) that stayed empty during our stay. There was a bar that we were told was open but we tried to go and there was no staff to be found. Our second room was very warm and the AC didn't work to keep it cool. The shower wouldn't drain. The room was very large but empty of usable furniture. It just seemed like a ghost of a 5-star hotel, marble stone and beautiful but very cold and not functioning. Corners appeared to have been cut for many years making the place feel neglected and empty. Also, beware if you rent a car the parkade is a nightmare to get in or out of; there are scraped walls on the pillars of the tight turns to attest to this. With some care and attention and better customer service, this place could live up to it's 5-star rating and it's price. As it stands, I feel like we overpaid for a mediocre stay in a place with a very fancy lobby.
6
CARMEN DOLORES
11 Oct 2023
·
Stayed 2 nights
Noisy due to the construction at the marina and not too helpful neither friendly staff.
Noisy due to the construction at the marina and not too helpful neither friendly staff.
8
STEFFANIE
2 Oct 2025
·
Stayed 4 nights
I had a wonderful ocean view from my hotel room. The staff was very accommodating and the included breakfast had a lot of options. This hotel was located within walking distance to anything you could want: food, shopping, downtown stores. If I ever go back to the island, I would stay here again and I suggest you book here.
I had a wonderful ocean view from my hotel room. The staff was very accommodating and the included breakfast had a lot of options. This hotel was located within walking distance to anything you could want: food, shopping, downtown stores. If I ever go back to the island, I would stay here again and I suggest you book here.
8
Yolande
9 Aug 2025
·
Stayed 4 nights
La chambre était très spacieuse, confortable et bien équipée. Cependant, elle était situé juste dessous le restaurant donc, beaucoup de bruit de chaises et de tables. Nous avons demandé à changer mais il n’y avait aucune disponibilité. De plus, un soir, nous avons mangé au restaurant où nous avons commandé un plat de tagliatelles au saumon et nous avons eu une salade avec 4 morceaux de saumon. Le second plat était du thon avec une sauce. On nous a servi un poisson qui n’était pas du thon et sans sauce. Et quand nous l’avons fait remarquer au serveur, celui-ci nous a répondu que tout était normal. Je dirais donc que la partie restauration était très décevante et très chère proportionnellement à ce qui nous a été servi
La chambre était très spacieuse, confortable et bien équipée. Cependant, elle était situé juste dessous le restaurant donc, beaucoup de bruit de chaises et de tables. Nous avons demandé à changer mais il n’y avait aucune disponibilité. De plus, un soir, nous avons mangé au restaurant où nous avons commandé un plat de tagliatelles au saumon et nous avons eu une salade avec 4 morceaux de saumon. Le second plat était du thon avec une sauce. On nous a servi un poisson qui n’était pas du thon et sans sauce. Et quand nous l’avons fait remarquer au serveur, celui-ci nous a répondu que tout était normal. Je dirais donc que la partie restauration était très décevante et très chère proportionnellement à ce qui nous a été servi
10
NATALIA
16 Apr 2025
·
Stayed 4 nights
Angra Marina Hotel (Azores, Terceira) I stayed at this hotel in April 2025. Perfect location, close to everything. Nice ocean views from my room (a big balcony): a fortress, a port, mountains. Staffs were very helpful and accommodating. My room was clean and good value for the money. They offer a good breakfast!
Angra Marina Hotel (Azores, Terceira) I stayed at this hotel in April 2025. Perfect location, close to everything. Nice ocean views from my room (a big balcony): a fortress, a port, mountains. Staffs were very helpful and accommodating. My room was clean and good value for the money. They offer a good breakfast!
10
Melissa DaCosta
14 Sept 2025
·
Stayed 4 nights
Incredibly helpful and kind staff. Great breakfast buffet with a huge selection. The room was large and very clean. The bed was huge and really comfortable.
Incredibly helpful and kind staff. Great breakfast buffet with a huge selection. The room was large and very clean. The bed was huge and really comfortable.
8
Cristiano
26 Jul 2025
·
Stayed 3 nights
Pros: good location, great views, above average included breakfast, functioning wifi Cons: aging infrastructure, particularly HVAC (air conditioning), inconvenient garage features will have you prefer to resort to limited street parking, Inconsistent staff, some attentive, others lacking problem resolution and basic customer service skills. Air conditioning broke on first night and was reported to concierge in the morning. We notified that we were about to leave for sight seeing for several hours and that it would be a great opportunity to have it fixed while we were absent. Apparently, despite this verbal interaction with the concierge, the "do not disturb" sign we had left on in the room was blamed for the reason why the technician could not go in the room to try to fix the reported broken AC, and since maintenance was already gone for the day, we would be sleeping in a hot room as result. Unacceptable. So we requested a new room, and were initially told they couldn't accomodate because hotel was full. I then noticed several keys set aside for yet to be checked in guests, and it was unfortunate that I had to remind staff that PRESENT guest have priority over NOT YET guests. Luckily, these customer service basics that I had to point out resonated with the staff member of the afternoon shift, and she proceeded to get management involved and got us another room. We appreciate her very much and hope management recognizes her for her excellence.
Pros: good location, great views, above average included breakfast, functioning wifi Cons: aging infrastructure, particularly HVAC (air conditioning), inconvenient garage features will have you prefer to resort to limited street parking, Inconsistent staff, some attentive, others lacking problem resolution and basic customer service skills. Air conditioning broke on first night and was reported to concierge in the morning. We notified that we were about to leave for sight seeing for several hours and that it would be a great opportunity to have it fixed while we were absent. Apparently, despite this verbal interaction with the concierge, the "do not disturb" sign we had left on in the room was blamed for the reason why the technician could not go in the room to try to fix the reported broken AC, and since maintenance was already gone for the day, we would be sleeping in a hot room as result. Unacceptable. So we requested a new room, and were initially told they couldn't accomodate because hotel was full. I then noticed several keys set aside for yet to be checked in guests, and it was unfortunate that I had to remind staff that PRESENT guest have priority over NOT YET guests. Luckily, these customer service basics that I had to point out resonated with the staff member of the afternoon shift, and she proceeded to get management involved and got us another room. We appreciate her very much and hope management recognizes her for her excellence.
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AI-generated summary based on recent guest reviews
Service
Many guests found staff welcoming and helpful, but service can be inconsistent, with reports of understaffing, slow or dismissive responses to problems, and difficulties getting maintenance issues resolved or rooms changed.
Related guest reviews
8
Wilfried
6 Jun 2024
·
Stayed 2 nights
Die Lage des Hotels ist sehr gut mit Blick auf die Marina. Das Zimmer ist geräumig und hat einen Balkon. Die Beleuchtung im Zimmer wird über eine Fernbedienung geschaltet, allerdings funktionierte dies nicht komplett. Die Meldung hierzu an die Rezeption wurde dort auch schriftlich dokumentiert, es hat sich aber - an beiden Tagen - nichts geändert. Mit viel Aufwand wurde dennoch im Schaltkasten eine Lösung gefunden, um wenigstens nachts im Badezimmer die Lampe auszuschalten. Selbst in einem 5* Hotel sollte es normalerweise möglich sein, auf Kundenhinweise nachhaltig zu reagieren. Offensichtlich hat das Management aber hieran kein Interesse und das insgesamt freundliche Personal machte einen unzufriedenen Eindruck in dieser Hinsicht. Das Frühstück ist sehr umfassend, aber sämtliche Speisen waren maximal lauwarm.
Die Lage des Hotels ist sehr gut mit Blick auf die Marina. Das Zimmer ist geräumig und hat einen Balkon. Die Beleuchtung im Zimmer wird über eine Fernbedienung geschaltet, allerdings funktionierte dies nicht komplett. Die Meldung hierzu an die Rezeption wurde dort auch schriftlich dokumentiert, es hat sich aber - an beiden Tagen - nichts geändert. Mit viel Aufwand wurde dennoch im Schaltkasten eine Lösung gefunden, um wenigstens nachts im Badezimmer die Lampe auszuschalten. Selbst in einem 5* Hotel sollte es normalerweise möglich sein, auf Kundenhinweise nachhaltig zu reagieren. Offensichtlich hat das Management aber hieran kein Interesse und das insgesamt freundliche Personal machte einen unzufriedenen Eindruck in dieser Hinsicht. Das Frühstück ist sehr umfassend, aber sämtliche Speisen waren maximal lauwarm.
2
candicebosson
2 Sept 2025
·
Stayed 4 nights
L'annonce sur le site et les photos sont mensongers. L'hôtel est complètement vétuste, le mobilier dans nos 2 chambres inexistants, les serviettes de bains troués. Le personnel est en sous nombre, nous n'avons réussi à joindre personne pendant les 3 jours qui précédaient notre séjour. C'est la pire expérience que j'ai pu avoir.aucune compensation ni remboursement. Ne vous attendez pas non plus à avoir la climatisation qui fonctionne.
L'annonce sur le site et les photos sont mensongers. L'hôtel est complètement vétuste, le mobilier dans nos 2 chambres inexistants, les serviettes de bains troués. Le personnel est en sous nombre, nous n'avons réussi à joindre personne pendant les 3 jours qui précédaient notre séjour. C'est la pire expérience que j'ai pu avoir.aucune compensation ni remboursement. Ne vous attendez pas non plus à avoir la climatisation qui fonctionne.
6
Sergio
11 Aug 2022
·
Stayed 3 nights
Struttura con carenza di personale. Servizi supplementari in camera praticamente inesistenti. Una persona da sola al lounge bar a dover sostenere una infinità di comande con tempi di attesa biblici. Sistema di accensione delle luci in camera con telecomando poco pratico e assolutamente privo di senso. Impossibile cenare in hotel senza prenotazione (non viene data alcuna priorità agli ospiti).
Struttura con carenza di personale. Servizi supplementari in camera praticamente inesistenti. Una persona da sola al lounge bar a dover sostenere una infinità di comande con tempi di attesa biblici. Sistema di accensione delle luci in camera con telecomando poco pratico e assolutamente privo di senso. Impossibile cenare in hotel senza prenotazione (non viene data alcuna priorità agli ospiti).
10
NATALIA
16 Apr 2025
·
Stayed 4 nights
Angra Marina Hotel (Azores, Terceira) I stayed at this hotel in April 2025. Perfect location, close to everything. Nice ocean views from my room (a big balcony): a fortress, a port, mountains. Staffs were very helpful and accommodating. My room was clean and good value for the money. They offer a good breakfast!
Angra Marina Hotel (Azores, Terceira) I stayed at this hotel in April 2025. Perfect location, close to everything. Nice ocean views from my room (a big balcony): a fortress, a port, mountains. Staffs were very helpful and accommodating. My room was clean and good value for the money. They offer a good breakfast!
10
Melissa DaCosta
14 Sept 2025
·
Stayed 4 nights
Incredibly helpful and kind staff. Great breakfast buffet with a huge selection. The room was large and very clean. The bed was huge and really comfortable.
Incredibly helpful and kind staff. Great breakfast buffet with a huge selection. The room was large and very clean. The bed was huge and really comfortable.
4
Paulo
19 Aug 2024
·
Stayed 3 nights
I stayed here for three nights without Internet and AC. The temperatures are 85 ! I talk with the manager, but they never fix the problem. We ask for towels to go to the pool and they say no towels when we arrive to the pool no people there too were the towels.
I stayed here for three nights without Internet and AC. The temperatures are 85 ! I talk with the manager, but they never fix the problem. We ask for towels to go to the pool and they say no towels when we arrive to the pool no people there too were the towels.
2
Jeronimo
28 Jul 2024
·
Stayed 8 nights
Very disappointed for the only five star hotel on the island. The services were horrible. The AC does not work when you go to ask them for anything it’s your fault they blame you. The people were very rude. They talk you out of parking in the parking garage. I am from the island born. There went back on vacation with my wife and was extremely disappointed with the services amenities and the condition of the hotel, when you first walk in through the common area is in the lobby. It is extremely beautiful with all doors wide open and this hot humid weather that they are experiencing all doors are open when you walk into your room with the AC running it is still very humid when it stops working and you go ask them to repair it. They come out and they repair it for a 12 hour fix and then repeat , very disappointed the island that are much better than this hotel will never stay here again. Ask to speak with the person in charge and they refuse to speak to you and their solution is Switch you to another room and ignore you poor customer service very unprofessional. I would rather this stay at a super eight then stay at this place.
Very disappointed for the only five star hotel on the island. The services were horrible. The AC does not work when you go to ask them for anything it’s your fault they blame you. The people were very rude. They talk you out of parking in the parking garage. I am from the island born. There went back on vacation with my wife and was extremely disappointed with the services amenities and the condition of the hotel, when you first walk in through the common area is in the lobby. It is extremely beautiful with all doors wide open and this hot humid weather that they are experiencing all doors are open when you walk into your room with the AC running it is still very humid when it stops working and you go ask them to repair it. They come out and they repair it for a 12 hour fix and then repeat , very disappointed the island that are much better than this hotel will never stay here again. Ask to speak with the person in charge and they refuse to speak to you and their solution is Switch you to another room and ignore you poor customer service very unprofessional. I would rather this stay at a super eight then stay at this place.
8
Cristiano
26 Jul 2025
·
Stayed 3 nights
Pros: good location, great views, above average included breakfast, functioning wifi Cons: aging infrastructure, particularly HVAC (air conditioning), inconvenient garage features will have you prefer to resort to limited street parking, Inconsistent staff, some attentive, others lacking problem resolution and basic customer service skills. Air conditioning broke on first night and was reported to concierge in the morning. We notified that we were about to leave for sight seeing for several hours and that it would be a great opportunity to have it fixed while we were absent. Apparently, despite this verbal interaction with the concierge, the "do not disturb" sign we had left on in the room was blamed for the reason why the technician could not go in the room to try to fix the reported broken AC, and since maintenance was already gone for the day, we would be sleeping in a hot room as result. Unacceptable. So we requested a new room, and were initially told they couldn't accomodate because hotel was full. I then noticed several keys set aside for yet to be checked in guests, and it was unfortunate that I had to remind staff that PRESENT guest have priority over NOT YET guests. Luckily, these customer service basics that I had to point out resonated with the staff member of the afternoon shift, and she proceeded to get management involved and got us another room. We appreciate her very much and hope management recognizes her for her excellence.
Pros: good location, great views, above average included breakfast, functioning wifi Cons: aging infrastructure, particularly HVAC (air conditioning), inconvenient garage features will have you prefer to resort to limited street parking, Inconsistent staff, some attentive, others lacking problem resolution and basic customer service skills. Air conditioning broke on first night and was reported to concierge in the morning. We notified that we were about to leave for sight seeing for several hours and that it would be a great opportunity to have it fixed while we were absent. Apparently, despite this verbal interaction with the concierge, the "do not disturb" sign we had left on in the room was blamed for the reason why the technician could not go in the room to try to fix the reported broken AC, and since maintenance was already gone for the day, we would be sleeping in a hot room as result. Unacceptable. So we requested a new room, and were initially told they couldn't accomodate because hotel was full. I then noticed several keys set aside for yet to be checked in guests, and it was unfortunate that I had to remind staff that PRESENT guest have priority over NOT YET guests. Luckily, these customer service basics that I had to point out resonated with the staff member of the afternoon shift, and she proceeded to get management involved and got us another room. We appreciate her very much and hope management recognizes her for her excellence.
10
Laura
15 Oct 2025
·
Stayed 3 nights
Great location- everyone was so welcoming and helpful. We loved the views and shops nearby too.
Great location- everyone was so welcoming and helpful. We loved the views and shops nearby too.
10
Marc
13 May 2025
·
Stayed 3 nights
Convenient location, support staff excellent and meals excellent
Convenient location, support staff excellent and meals excellent
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AI-generated summary based on recent guest reviews
Location
Location is widely praised as central and walkable to shops, restaurants, and attractions, with marina and ocean views. A few mention a steep incline to the center or some distance to restaurants, and occasional construction noise near the marina.
Related guest reviews
8
Heather
4 Sept 2022
·
Stayed 2 nights
Loved this hotel and its proximity to restaurants and shopping as well as other attractions. The pillows were not the greatest and the mattresses were a bit uncomfortable. We had trouble controlling the air conditioning so our room was too cold
Loved this hotel and its proximity to restaurants and shopping as well as other attractions. The pillows were not the greatest and the mattresses were a bit uncomfortable. We had trouble controlling the air conditioning so our room was too cold
10
Terje
26 Oct 2025
·
Stayed 2 nights
Vi hadde et utmerket opphold på hotellet. Strålende frokost. Fin balkong som hadde tålt noe bedre renhold. Ikke lang, men dog ganske bratt, vei til sentrum. Veldig fin utsikt. Relativt enkelt å finne gratis parkeringsplass til leiebil. Alt i alt et vellykket opphold.
Vi hadde et utmerket opphold på hotellet. Strålende frokost. Fin balkong som hadde tålt noe bedre renhold. Ikke lang, men dog ganske bratt, vei til sentrum. Veldig fin utsikt. Relativt enkelt å finne gratis parkeringsplass til leiebil. Alt i alt et vellykket opphold.
8
N
23 Jun 2025
·
Stayed 1 night
Property itself was good. Breakfast was very good. My only complaint is the parking situation and the underground parking is terrible ( my opinion), very steep and narrow. Very dark, there were absolutely no lights underground. I’m a female who travelled solo, so this is very important to me. Otherwise it’s a great location.
Property itself was good. Breakfast was very good. My only complaint is the parking situation and the underground parking is terrible ( my opinion), very steep and narrow. Very dark, there were absolutely no lights underground. I’m a female who travelled solo, so this is very important to me. Otherwise it’s a great location.
6
CARMEN DOLORES
11 Oct 2023
·
Stayed 2 nights
Noisy due to the construction at the marina and not too helpful neither friendly staff.
Noisy due to the construction at the marina and not too helpful neither friendly staff.
8
STEFFANIE
2 Oct 2025
·
Stayed 4 nights
I had a wonderful ocean view from my hotel room. The staff was very accommodating and the included breakfast had a lot of options. This hotel was located within walking distance to anything you could want: food, shopping, downtown stores. If I ever go back to the island, I would stay here again and I suggest you book here.
I had a wonderful ocean view from my hotel room. The staff was very accommodating and the included breakfast had a lot of options. This hotel was located within walking distance to anything you could want: food, shopping, downtown stores. If I ever go back to the island, I would stay here again and I suggest you book here.
10
NATALIA
16 Apr 2025
·
Stayed 4 nights
Angra Marina Hotel (Azores, Terceira) I stayed at this hotel in April 2025. Perfect location, close to everything. Nice ocean views from my room (a big balcony): a fortress, a port, mountains. Staffs were very helpful and accommodating. My room was clean and good value for the money. They offer a good breakfast!
Angra Marina Hotel (Azores, Terceira) I stayed at this hotel in April 2025. Perfect location, close to everything. Nice ocean views from my room (a big balcony): a fortress, a port, mountains. Staffs were very helpful and accommodating. My room was clean and good value for the money. They offer a good breakfast!
8
Jean
19 Jul 2022
·
Stayed 1 night
Localisation près centre ville.
Localisation près centre ville.
8
Elisabetta
23 Aug 2025
·
Stayed 7 nights
Very close to everything, and the beach an 8 minute walk from hotel was absolutely beautiful!
Very close to everything, and the beach an 8 minute walk from hotel was absolutely beautiful!
10
Laura
15 Oct 2025
·
Stayed 3 nights
Great location- everyone was so welcoming and helpful. We loved the views and shops nearby too.
Great location- everyone was so welcoming and helpful. We loved the views and shops nearby too.
8
Bruno
20 May 2025
·
Stayed 4 nights
Hotel bien mais un peu loin des restos et marchés
Hotel bien mais un peu loin des restos et marchés
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often described as good with a wide selection, though several guests found items served cold or of uneven quality; feedback on the on site restaurant is mixed, with some finding it mediocre and reservations sometimes required.
Related guest reviews
8
Wilfried
6 Jun 2024
·
Stayed 2 nights
Die Lage des Hotels ist sehr gut mit Blick auf die Marina. Das Zimmer ist geräumig und hat einen Balkon. Die Beleuchtung im Zimmer wird über eine Fernbedienung geschaltet, allerdings funktionierte dies nicht komplett. Die Meldung hierzu an die Rezeption wurde dort auch schriftlich dokumentiert, es hat sich aber - an beiden Tagen - nichts geändert. Mit viel Aufwand wurde dennoch im Schaltkasten eine Lösung gefunden, um wenigstens nachts im Badezimmer die Lampe auszuschalten. Selbst in einem 5* Hotel sollte es normalerweise möglich sein, auf Kundenhinweise nachhaltig zu reagieren. Offensichtlich hat das Management aber hieran kein Interesse und das insgesamt freundliche Personal machte einen unzufriedenen Eindruck in dieser Hinsicht. Das Frühstück ist sehr umfassend, aber sämtliche Speisen waren maximal lauwarm.
Die Lage des Hotels ist sehr gut mit Blick auf die Marina. Das Zimmer ist geräumig und hat einen Balkon. Die Beleuchtung im Zimmer wird über eine Fernbedienung geschaltet, allerdings funktionierte dies nicht komplett. Die Meldung hierzu an die Rezeption wurde dort auch schriftlich dokumentiert, es hat sich aber - an beiden Tagen - nichts geändert. Mit viel Aufwand wurde dennoch im Schaltkasten eine Lösung gefunden, um wenigstens nachts im Badezimmer die Lampe auszuschalten. Selbst in einem 5* Hotel sollte es normalerweise möglich sein, auf Kundenhinweise nachhaltig zu reagieren. Offensichtlich hat das Management aber hieran kein Interesse und das insgesamt freundliche Personal machte einen unzufriedenen Eindruck in dieser Hinsicht. Das Frühstück ist sehr umfassend, aber sämtliche Speisen waren maximal lauwarm.
8
N
23 Jun 2025
·
Stayed 1 night
Property itself was good. Breakfast was very good. My only complaint is the parking situation and the underground parking is terrible ( my opinion), very steep and narrow. Very dark, there were absolutely no lights underground. I’m a female who travelled solo, so this is very important to me. Otherwise it’s a great location.
Property itself was good. Breakfast was very good. My only complaint is the parking situation and the underground parking is terrible ( my opinion), very steep and narrow. Very dark, there were absolutely no lights underground. I’m a female who travelled solo, so this is very important to me. Otherwise it’s a great location.
6
Sergio
11 Aug 2022
·
Stayed 3 nights
Struttura con carenza di personale. Servizi supplementari in camera praticamente inesistenti. Una persona da sola al lounge bar a dover sostenere una infinità di comande con tempi di attesa biblici. Sistema di accensione delle luci in camera con telecomando poco pratico e assolutamente privo di senso. Impossibile cenare in hotel senza prenotazione (non viene data alcuna priorità agli ospiti).
Struttura con carenza di personale. Servizi supplementari in camera praticamente inesistenti. Una persona da sola al lounge bar a dover sostenere una infinità di comande con tempi di attesa biblici. Sistema di accensione delle luci in camera con telecomando poco pratico e assolutamente privo di senso. Impossibile cenare in hotel senza prenotazione (non viene data alcuna priorità agli ospiti).
8
STEFFANIE
2 Oct 2025
·
Stayed 4 nights
I had a wonderful ocean view from my hotel room. The staff was very accommodating and the included breakfast had a lot of options. This hotel was located within walking distance to anything you could want: food, shopping, downtown stores. If I ever go back to the island, I would stay here again and I suggest you book here.
I had a wonderful ocean view from my hotel room. The staff was very accommodating and the included breakfast had a lot of options. This hotel was located within walking distance to anything you could want: food, shopping, downtown stores. If I ever go back to the island, I would stay here again and I suggest you book here.
8
Yolande
9 Aug 2025
·
Stayed 4 nights
La chambre était très spacieuse, confortable et bien équipée. Cependant, elle était situé juste dessous le restaurant donc, beaucoup de bruit de chaises et de tables. Nous avons demandé à changer mais il n’y avait aucune disponibilité. De plus, un soir, nous avons mangé au restaurant où nous avons commandé un plat de tagliatelles au saumon et nous avons eu une salade avec 4 morceaux de saumon. Le second plat était du thon avec une sauce. On nous a servi un poisson qui n’était pas du thon et sans sauce. Et quand nous l’avons fait remarquer au serveur, celui-ci nous a répondu que tout était normal. Je dirais donc que la partie restauration était très décevante et très chère proportionnellement à ce qui nous a été servi
La chambre était très spacieuse, confortable et bien équipée. Cependant, elle était situé juste dessous le restaurant donc, beaucoup de bruit de chaises et de tables. Nous avons demandé à changer mais il n’y avait aucune disponibilité. De plus, un soir, nous avons mangé au restaurant où nous avons commandé un plat de tagliatelles au saumon et nous avons eu une salade avec 4 morceaux de saumon. Le second plat était du thon avec une sauce. On nous a servi un poisson qui n’était pas du thon et sans sauce. Et quand nous l’avons fait remarquer au serveur, celui-ci nous a répondu que tout était normal. Je dirais donc que la partie restauration était très décevante et très chère proportionnellement à ce qui nous a été servi
10
NATALIA
16 Apr 2025
·
Stayed 4 nights
Angra Marina Hotel (Azores, Terceira) I stayed at this hotel in April 2025. Perfect location, close to everything. Nice ocean views from my room (a big balcony): a fortress, a port, mountains. Staffs were very helpful and accommodating. My room was clean and good value for the money. They offer a good breakfast!
Angra Marina Hotel (Azores, Terceira) I stayed at this hotel in April 2025. Perfect location, close to everything. Nice ocean views from my room (a big balcony): a fortress, a port, mountains. Staffs were very helpful and accommodating. My room was clean and good value for the money. They offer a good breakfast!
10
Melissa DaCosta
14 Sept 2025
·
Stayed 4 nights
Incredibly helpful and kind staff. Great breakfast buffet with a huge selection. The room was large and very clean. The bed was huge and really comfortable.
Incredibly helpful and kind staff. Great breakfast buffet with a huge selection. The room was large and very clean. The bed was huge and really comfortable.
6
santa
31 Mar 2024
·
Stayed 2 nights
Great location. Great helpful staff, but it’s definitely not a 5 star hotel, breakfast food was cold, which I didn’t like.
Great location. Great helpful staff, but it’s definitely not a 5 star hotel, breakfast food was cold, which I didn’t like.
8
Luis
29 Sept 2022
·
Stayed 3 nights
Restaurant was mediocre
Restaurant was mediocre
4
Yolande
3 Aug 2025
·
Stayed 7 nights
Grand hôtel qui a connu des jours meilleurs… Le buffet du petit déjeuner ne correspond pas du tout à ce qu’on peut attendre d’un 5 étoiles: œufs, jambon, fromage, pain… aucune variation et les pâtisseries étaient franchement immangeables. Le ménage des parties communes n’a pas été fait de la semaine: escaliers, piscine, etc. On nous a fourni une bouilloire sur demande, le coffre ne fonctionnait pas, la literie était acceptable mais les coussins remplis de boules et de vide, les serviettes de bains étaient déchirées à force de s’élimer et les produits de bains semblaient mélangés avec de l’eau. Chaque jour amenait un nouveau problème: lavabo bouché, fuite sous lavabo, climatisation soufflant du chaud, fuite de graisse suite à réparation de la clim… le spa était fermé, nous avons pu avoir un service de massage sur rdv avec une intervenante extérieure. La piscine était proche du délabrement, 19 degrés C. 2 étages de l’hôtel étaient fermés, ceux donnant sur la marina, par conséquent il fallait marcher environ 15 min pour rejoindre le centre ville, via une pente pavée à 70 degrés (handicapés ou blessés s’abstenir)! Le restaurant de l’hôtel était uniquement sur réservation. Enfin le personnel était éteint, pas désagréable mais ni motivé ni souriant. Au mieux, je donnerai un niveau 3 étoiles pour la prestation de service en dehors du design de l’hôtel, qui effectivement avait été pensé pour être de qualité bien supérieure.
Grand hôtel qui a connu des jours meilleurs… Le buffet du petit déjeuner ne correspond pas du tout à ce qu’on peut attendre d’un 5 étoiles: œufs, jambon, fromage, pain… aucune variation et les pâtisseries étaient franchement immangeables. Le ménage des parties communes n’a pas été fait de la semaine: escaliers, piscine, etc. On nous a fourni une bouilloire sur demande, le coffre ne fonctionnait pas, la literie était acceptable mais les coussins remplis de boules et de vide, les serviettes de bains étaient déchirées à force de s’élimer et les produits de bains semblaient mélangés avec de l’eau. Chaque jour amenait un nouveau problème: lavabo bouché, fuite sous lavabo, climatisation soufflant du chaud, fuite de graisse suite à réparation de la clim… le spa était fermé, nous avons pu avoir un service de massage sur rdv avec une intervenante extérieure. La piscine était proche du délabrement, 19 degrés C. 2 étages de l’hôtel étaient fermés, ceux donnant sur la marina, par conséquent il fallait marcher environ 15 min pour rejoindre le centre ville, via une pente pavée à 70 degrés (handicapés ou blessés s’abstenir)! Le restaurant de l’hôtel était uniquement sur réservation. Enfin le personnel était éteint, pas désagréable mais ni motivé ni souriant. Au mieux, je donnerai un niveau 3 étoiles pour la prestation de service en dehors du design de l’hôtel, qui effectivement avait été pensé pour être de qualité bien supérieure.
Was this helpful?
AI-generated summary based on recent guest reviews
8
Natalie Marie
11 Jun 2026
·
Stayed 2 nights
The location and view were nice. staff was nice. The rooms are a bit outdated and a lot of things Didn’t work. But rooms were nice and we enjoyed our stay.
The location and view were nice. staff was nice. The rooms are a bit outdated and a lot of things Didn’t work. But rooms were nice and we enjoyed our stay.
10
Susete
25 May 2026
·
Stayed 1 night
Clean room
Clean room
2
Marlensfey-Carmelle
22 Jan 2026
·
Stayed 2 nights
WOST EXPERIENCE EVER On my second day, I greeted the maintenance lady and made sure the sign was up for room cleaning service, left the room (and double checked that the door was well closed) and was out for the day. When I came back, my backpack that I’ve put in a strategical position was open and on the floor, my passport out of the front pocket and my money out of my passport case (a bit over 200€ cash). My clothes were initially in packing cubes in my suitcase. When I came back, some clothes that I haven’t pulled out nor worn yet and were completely at the bottom of my suitcase were either out of it or on top of my clothes pile! I warned the hotel manager about it and he automatically blamed me for not putting my stuff in the locked safe!!! I even referred him to the European Tourism Law, art. 1039 a) of the civil code but nothing. I needed that money for the rest of my trip, especially for taxis since most of them don’t accept Apple Pay. Uber isn’t supported on Terceira island, Bolt drivers were all busy and I could only book an airport shuttle reservation for the next day. The manager didn’t want to compensate me or anything. I asked an employee at the lobby if he could order me a taxi that would accept Apple Pay and he accepted. Quick phone call and he confirms that a taxi will pick me up shortly. I asked him if he told the driver that I could only pay with Apple Pay to which he said yes but when the taxi arrived, he said that he didn’t accept tap credit card.
WOST EXPERIENCE EVER On my second day, I greeted the maintenance lady and made sure the sign was up for room cleaning service, left the room (and double checked that the door was well closed) and was out for the day. When I came back, my backpack that I’ve put in a strategical position was open and on the floor, my passport out of the front pocket and my money out of my passport case (a bit over 200€ cash). My clothes were initially in packing cubes in my suitcase. When I came back, some clothes that I haven’t pulled out nor worn yet and were completely at the bottom of my suitcase were either out of it or on top of my clothes pile! I warned the hotel manager about it and he automatically blamed me for not putting my stuff in the locked safe!!! I even referred him to the European Tourism Law, art. 1039 a) of the civil code but nothing. I needed that money for the rest of my trip, especially for taxis since most of them don’t accept Apple Pay. Uber isn’t supported on Terceira island, Bolt drivers were all busy and I could only book an airport shuttle reservation for the next day. The manager didn’t want to compensate me or anything. I asked an employee at the lobby if he could order me a taxi that would accept Apple Pay and he accepted. Quick phone call and he confirms that a taxi will pick me up shortly. I asked him if he told the driver that I could only pay with Apple Pay to which he said yes but when the taxi arrived, he said that he didn’t accept tap credit card.
10
Laura
15 Oct 2025
·
Stayed 3 nights
Great location- everyone was so welcoming and helpful. We loved the views and shops nearby too.
Great location- everyone was so welcoming and helpful. We loved the views and shops nearby too.
8
STEFFANIE
2 Oct 2025
·
Stayed 4 nights
I had a wonderful ocean view from my hotel room. The staff was very accommodating and the included breakfast had a lot of options. This hotel was located within walking distance to anything you could want: food, shopping, downtown stores. If I ever go back to the island, I would stay here again and I suggest you book here.
I had a wonderful ocean view from my hotel room. The staff was very accommodating and the included breakfast had a lot of options. This hotel was located within walking distance to anything you could want: food, shopping, downtown stores. If I ever go back to the island, I would stay here again and I suggest you book here.
FAQs about Angra Marina Hotel
Is parking available at the property?
Yes, free self-parking is available on-site.
Is breakfast offered at the hotel?
Yes, breakfast is available daily for a fee.
What are the check-in and check-out times?
Check-in is from 15:00, and check-out is until 12:00. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property features step-free entrances, wheelchair-accessible facilities, and elevators.
What is the location of the hotel in relation to key landmarks?
The hotel is located in the heart of Angra do Heroismo, steps from Angra Harbor and 4 minutes by foot from Igreja da Misericórdia. It is 0.3 mi from Forte de São Sebastião and 0.3 mi from Reserva Florestal de Recreio do Monte do Brasil.
Does the hotel have a swimming pool?
Yes, the hotel features both an outdoor pool and an indoor pool, with seasonal availability.
Are children allowed at the hotel?
Yes, children are allowed, and kids can stay for free up to a certain age.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-22: NO DATA
- 2026-09-23: 204.09599345375062USD
- 2026-09-24: 204.58215824464418USD
- 2026-09-25: 204.6337027142029USD
- 2026-09-26: 171.84732924394228USD
- 2026-09-27: 180.26589370825198USD
- 2026-09-28: 175.04736867320253USD
- 2026-09-29: 174.09464026423646USD
- 2026-09-30: 207.7039148371582USD
- 2026-10-01: 507.67246500000005USD
- 2026-10-02: 392.4036425793457USD
- 2026-10-03: 405.7054580213929USD
- 2026-10-04: 231.58991100000003USD
- 2026-10-05: 203.98797810974122USD
- 2026-10-06: 397.011276USD
- 2026-10-07: 409.54634787359623USD
- 2026-10-08: 80.6480855514679USD
- 2026-10-09: 460.73695185406496USD
- 2026-10-10: 80.6480855514679USD
- 2026-10-11: 81.30751008755495USD
- 2026-10-12: 80.6480855514679USD
- 2026-10-13: 80.66357848558044USD
- 2026-10-14: 80.66357848558044USD
- 2026-10-15: 80.66357848558044USD
- 2026-10-16: NO DATA
- 2026-10-17: 204.91560448388674USD
- 2026-10-18: 226.7071300326233USD
- 2026-10-19: 81.32188892303468USD
- 2026-10-20: 80.66357848558044USD
- 2026-10-21: 80.66357848558044USD
- 2026-10-22: 80.66357848558044USD
- 2026-10-23: 93.76006032726289USD
- 2026-10-24: 80.6480855514679USD
- 2026-10-25: 80.66357848558044USD
- 2026-10-26: 80.6480855514679USD
- 2026-10-27: 80.66357848558044USD
- 2026-10-28: 80.66357848558044USD
- 2026-10-29: 80.66357848558044USD
- 2026-10-30: 80.6480855514679USD
- 2026-10-31: 80.6480855514679USD
- 2026-11-01: 163.2522323697052USD
- 2026-11-02: 160.43942925430298USD
- 2026-11-03: 163.37370393626406USD
- 2026-11-04: 163.37370393626406USD
- 2026-11-05: 165.8859789454651USD
- 2026-11-06: 165.3236028449707USD
- 2026-11-07: 164.63867589486696USD
- 2026-11-08: 160.21450318501283USD
- 2026-11-09: 164.28958005139162USD
- 2026-11-10: 161.3870049570923USD
- 2026-11-11: 184.5277909891205USD
- 2026-11-12: 180.9047248274231USD
- 2026-11-13: 161.1376383490448USD
- 2026-11-14: 164.7421826209717USD
- 2026-11-15: 93.76006032726289USD
- 2026-11-16: 163.77089750665286USD
- 2026-11-17: 164.2033070385132USD
- 2026-11-18: 164.25293665104678USD
- 2026-11-19: 165.91921041874696USD
- 2026-11-20: 161.28198375315858USD
- 2026-11-21: 163.37370393626406USD
- 2026-11-22: 163.68112552775574USD
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests wishing to check in early may contact this property in advance to inquire about the availability of their rooms.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: EUR 75.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Room service
General
Room service
Restaurant
Non-smoking rooms
Spa & wellness centre
Allergy-free room available
Family room
Beach Sun Loungers
Snack Bar/Deli
Activities
Swimming pool
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Services
Business centre
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Free parking
Parking Onsite
Internet
Free wi-fi