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Hotel Spaander BW Signature Collection

$121

/ night

Avg. for September

Hotel Spaander BW Signature Collection - Image 1

Hotel Spaander BW Signature Collection - Room

Hotel Spaander BW Signature Collection - Room

Hotel Spaander BW Signature Collection - View from room

Hotel Spaander BW Signature Collection - Pool

Select dates to see prices and availability

$121

/ night

Avg. for September

Monthly average prices

Nightly prices at Hotel Spaander BW Signature Collection average $65 in February, the cheapest month, and $140 in August, the most expensive, based on the last 12 months.

Average nightly price at Hotel Spaander BW Signature Collection by month, last 12 months (USD)
Month	Average price
January	$71
February	$65
March	$83
April	$133
May	$125
June	$119
July	$119
August	$140
September	$121
October	$111
November	$93
December	$88

Most expensive: August (~$140)

Cheapest: February (~$65)

About this property

Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless i...

Location

Haven 15-19, Volendam, Netherlands

Cheese Factory Volendam (0.1 miles)

Markermeer (0.1 miles)

Volendam Harbour (0.1 miles)

De Visafslag (0.1 miles)

Volendams Museum (0.4 miles)

Edams Museum (1.9 miles)

More location info

Guest reviews

8.1

Very good

Based on 1,821 verified reviews

Who stays here?

Business

5%

Couple

63%

Family

14%

Group

12%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Hotel Spaander BW Signature Collection, guests highlight the central waterfront setting in Volendam, historic charm, welcoming vibe, and pool spa amenities, while noting renovation disruptions and confusing car access and parking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Across recent reviews of Hotel Spaander BW Signature Collection, guests highlight the central waterfront setting in Volendam, historic charm, welcoming vibe, and pool spa amenities, while noting renovation disruptions and confusing car access and parking.

Room feedback varies widely, with some newly renovated or spacious options, and others that are small or basic, face walls or parking, lack storage or amenities, suffer noise from corridors or bells, or have tiny, impractical bathrooms. Service is inconsistent: many report friendly, helpful staff, but others experienced slow or unhelpful reception, language barriers, poor communication about facilities, bar shortcomings, or key-card and billing issues. Breakfast and dining draw praise for quality and lake views, yet several reviews cite high prices, understocked items, slow coffee queues, or disruption during renovations. Expect a characterful stay in Volendam with strong scenery and wellness perks, tempered by renovation impacts and uneven details.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently mention the pool, spa and sauna as enjoyable, though a few found them dated, occasionally dirty, or limited by hours or door access. Onsite parking is available but reaching it can be confusing due to timed barriers, nearby works and narrow pedestrian zones; renovations affect some facilities.

Related guest reviews

8

Lou

Aug 9, 2025

·

Stayed 2 nights

Superbe hôtel, une vue sur la mer, restaurant et terrasse également. Piscine, hammam et sauna très propre. Ambiance chaleureuse et très calme.

Superbe hôtel, une vue sur la mer, restaurant et terrasse également. Piscine, hammam et sauna très propre. Ambiance chaleureuse et très calme.

2

Rainer

Jan 29, 2024

·

Stayed 1 night

Die Sauna war defekt, das Hotel wurde renoviert, Arbeiten begannen gegen 07.00h, mit dem Auto nicht zu erreichen!!! Auf all diese Einschränkungen hätte man bei Buchung hinweisen müssen!!! Parkplatz hätte € 15,-- gekostet

Die Sauna war defekt, das Hotel wurde renoviert, Arbeiten begannen gegen 07.00h, mit dem Auto nicht zu erreichen!!! Auf all diese Einschränkungen hätte man bei Buchung hinweisen müssen!!! Parkplatz hätte € 15,-- gekostet

8

Aylin

Aug 7, 2024

·

Stayed 3 nights

The indoor pool was outdated and dirty. Wouldn’t recommend the pool but the property was generally clean and neat.

The indoor pool was outdated and dirty. Wouldn’t recommend the pool but the property was generally clean and neat.

8

ursula

Jul 20, 2025

·

Stayed 1 night

Great location and nice gym and pool. Difficult to get to pool

Great location and nice gym and pool. Difficult to get to pool

6

Graham

May 13, 2024

·

Stayed 3 nights

The hotel is being renovated at the moment so difficult to give a honest review. Our room (standard room) was clean and comfy, small side window with view of the sea, but a A/C generator next to the window so couldn´t keep window open as the generator was quite loud. We werent told that the bar closed at 6pm in the evening so disappointed that we couldn´t have a drink in the evening when returning to the hotel. The price for parking €15,-- a day is quite steep especially at the car park in a building site. Managed to find free parking spot about 5 min walk away.. The staff curtious but not over helpful with information ( about bar or facalities).Restuarant was in the middle of the build- renovations, didnt look to welcoming so decided to eat elsewhere as many places close by. Hote OK for short weekend break, when out visiting the area, but not for a holiday were the hotel should be many attraction.

The hotel is being renovated at the moment so difficult to give a honest review. Our room (standard room) was clean and comfy, small side window with view of the sea, but a A/C generator next to the window so couldn´t keep window open as the generator was quite loud. We werent told that the bar closed at 6pm in the evening so disappointed that we couldn´t have a drink in the evening when returning to the hotel. The price for parking €15,-- a day is quite steep especially at the car park in a building site. Managed to find free parking spot about 5 min walk away.. The staff curtious but not over helpful with information ( about bar or facalities).Restuarant was in the middle of the build- renovations, didnt look to welcoming so decided to eat elsewhere as many places close by. Hote OK for short weekend break, when out visiting the area, but not for a holiday were the hotel should be many attraction.

10

Vadim

Sep 10, 2022

·

Stayed 2 nights

The unique sea side resort area and friendly people. Everyone speaks English here happy to help. The amenities are dated. Our only problem was to get to the parking lot, as the only road takes you all around higher Northern from the hotel, then down along the water, and the worse part thru the narrow walking area full of elderly patrons.

The unique sea side resort area and friendly people. Everyone speaks English here happy to help. The amenities are dated. Our only problem was to get to the parking lot, as the only road takes you all around higher Northern from the hotel, then down along the water, and the worse part thru the narrow walking area full of elderly patrons.

10

PHILIPPE

May 11, 2024

·

Stayed 2 nights

Travaux en cours de finalisation, qui promettent un établissement de qualité. Décors atypique et chaleureux. Hôtel à 2 min du port de Volendam, avec parking privé. A recommander!

Travaux en cours de finalisation, qui promettent un établissement de qualité. Décors atypique et chaleureux. Hôtel à 2 min du port de Volendam, avec parking privé. A recommander!

10

Veronica

Jun 13, 2025

·

Stayed 2 nights

Very nice rooms. Confortable beds. Nice pool and sauna. The city is lovely.

Very nice rooms. Confortable beds. Nice pool and sauna. The city is lovely.

10

MARINA

Nov 6, 2025

·

Stayed 1 night

Beautiful hotel. Pool and spa were nice bonus.

Beautiful hotel. Pool and spa were nice bonus.

10

Chrissy

Jun 20, 2025

·

Stayed 1 night

This hotel was in a unique location. The streets are guarded by timed entry, which made it confusing to get to the parking. The hotel staff was helpful with this experience. The breakfast was quite costly for typical offerings, but the setting was very elegant. The bed was comfortable and clean.

This hotel was in a unique location. The streets are guarded by timed entry, which made it confusing to get to the parking. The hotel staff was helpful with this experience. The breakfast was quite costly for typical offerings, but the setting was very elegant. The bed was comfortable and clean.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are generally clean, with some newly renovated spaces, but several guests noted missed details like cobwebbed or unwashed balconies, dust from renovations, and a few musty or poorly maintained spots. Housekeeping consistency and pool cleanliness were occasionally criticized.

Related guest reviews

8

Aylin

Aug 7, 2024

·

Stayed 3 nights

The indoor pool was outdated and dirty. Wouldn’t recommend the pool but the property was generally clean and neat.

The indoor pool was outdated and dirty. Wouldn’t recommend the pool but the property was generally clean and neat.

6

Sandra Valentina

Jun 19, 2024

·

Stayed 8 nights

Hotel muy pintoresco. Ubicacion privilegiada. Preciosa vista de habitacion con balcón. Falta limpieza profunda en sector balcón. Buena limpieza habitacion. Silencioso. No tiene servicio de lavanderia. Lo cual no es imprescindible. Pero deberian tener " iron" disponible para los huéspedes. Ya sea en recepción o en la habitacion. Excelente desayuno. Excelente restaurant.

Hotel muy pintoresco. Ubicacion privilegiada. Preciosa vista de habitacion con balcón. Falta limpieza profunda en sector balcón. Buena limpieza habitacion. Silencioso. No tiene servicio de lavanderia. Lo cual no es imprescindible. Pero deberian tener " iron" disponible para los huéspedes. Ya sea en recepción o en la habitacion. Excelente desayuno. Excelente restaurant.

10

Marike

Dec 13, 2021

·

Stayed 1 night

Prachtig authentiek sfeervol hotel op supercentrale locatie. Alles was keurig verzorgd en de medewerkers erg vriendelijk. Wij hadden het type ‘moderne’ kamer. Deze was ruim en schoon. Door corona was het restaurant om 17:00u dicht, maar het personeel bood verschillende opties om toch nog wat te kunnen eten. Ontbijt was ook prima!

Prachtig authentiek sfeervol hotel op supercentrale locatie. Alles was keurig verzorgd en de medewerkers erg vriendelijk. Wij hadden het type ‘moderne’ kamer. Deze was ruim en schoon. Door corona was het restaurant om 17:00u dicht, maar het personeel bood verschillende opties om toch nog wat te kunnen eten. Ontbijt was ook prima!

6

Marc

Jul 20, 2024

·

Stayed 3 nights

Personnel peu avenant, avec manque d'attention. Les balcons étaient remplis de toiles d'araignées. Le nettoyage des chambres était négligé, et les bouteilles d'eau n'ont jamais été renouvelées dans notre chambre alors qu'elles l'ont été ailleurs. Pas de decorations dans les chambres. Manquait un petit salon, la chambre étant assez spacieuse.

Personnel peu avenant, avec manque d'attention. Les balcons étaient remplis de toiles d'araignées. Le nettoyage des chambres était négligé, et les bouteilles d'eau n'ont jamais été renouvelées dans notre chambre alors qu'elles l'ont été ailleurs. Pas de decorations dans les chambres. Manquait un petit salon, la chambre étant assez spacieuse.

10

Michael

Feb 13, 2025

·

Stayed 1 night

At first I was a little worried as building had scaffold outside, But once inside it was a lovely hotel. Staff very friendly. Check in completed quickly. Room was clean and comfortable and no noise from anywhere. 2 minute walk from sea front. Recommended

At first I was a little worried as building had scaffold outside, But once inside it was a lovely hotel. Staff very friendly. Check in completed quickly. Room was clean and comfortable and no noise from anywhere. 2 minute walk from sea front. Recommended

6

Monique

Nov 18, 2023

·

Stayed 1 night

Er mag wel iets beter gecommuniceerd worden over alle wegwerkzaamheden. T was erg lastig om het hotel te bereiken.De kamer was erg mooi en modern en van alle gemakken voorzien. De schoonmaak mag wel iets beter. Nachtlamp was 1 grote spinneweb en ook aan t plafond hingen de nodige draden. Ontbijt was karig, geen gebakken ei of een schaal met vers fruit, er werd niet meer bijgevuld dus zodoende was er om 10.15 uur geen kaas , croissantjes, bruin brood e.d. meer. Het hotel is heel authentiek en prachtig om te zien met een gezellige bar. Gelijk in de gezellige straatjes van Volendam.

Er mag wel iets beter gecommuniceerd worden over alle wegwerkzaamheden. T was erg lastig om het hotel te bereiken.De kamer was erg mooi en modern en van alle gemakken voorzien. De schoonmaak mag wel iets beter. Nachtlamp was 1 grote spinneweb en ook aan t plafond hingen de nodige draden. Ontbijt was karig, geen gebakken ei of een schaal met vers fruit, er werd niet meer bijgevuld dus zodoende was er om 10.15 uur geen kaas , croissantjes, bruin brood e.d. meer. Het hotel is heel authentiek en prachtig om te zien met een gezellige bar. Gelijk in de gezellige straatjes van Volendam.

10

Patricia

Apr 15, 2025

·

Stayed 1 night

Hôtel très agréable situé face au lac et dans le centre tout en étant au calme. La chambre était propre et spacieuse avec un grand lit et un autre coin avec deux lits de 90 très confortables. La salle de bain top! Des bouteilles d'eau et une machine pour le café avec des capsules. La ville de Volendam est vraiment superbe ! Et des départs en bateau au port juste à côté pour l'île de Marken. Il y a un parking devant l'hôtel avec un coût de 15 € la journée. Je recommande cet hôtel.

Hôtel très agréable situé face au lac et dans le centre tout en étant au calme. La chambre était propre et spacieuse avec un grand lit et un autre coin avec deux lits de 90 très confortables. La salle de bain top! Des bouteilles d'eau et une machine pour le café avec des capsules. La ville de Volendam est vraiment superbe ! Et des départs en bateau au port juste à côté pour l'île de Marken. Il y a un parking devant l'hôtel avec un coût de 15 € la journée. Je recommande cet hôtel.

10

Maarten

Oct 18, 2025

·

Stayed 1 night

Great hotel, clean rooms and friendly staff.

Great hotel, clean rooms and friendly staff.

6

PATRICK

May 4, 2024

·

Stayed 2 nights

Séjour très agréable dans un hôtel qui pourrait être excellent eu égard à sa localisation. Dommage que la qualité de service et l'amabilité n'ait pas été au rendez vous, pour la localisation du parking vus les travaux aux alentours et un bruit permanent désagréable 24H sur 24 du à la VMC a priori. Dommage également que la propreté ne soit pas une priorité tant à l'intérieur de la chambre (Toiles d'araignées) et sur le balcon qui n'a pas dû être nettoyé de l'année. Par contre le personnel était bien présent pour nous sortir de la chambre 15 mn après l'heure de départ. Cet hôtel pourrait être fantastique sinon

Séjour très agréable dans un hôtel qui pourrait être excellent eu égard à sa localisation. Dommage que la qualité de service et l'amabilité n'ait pas été au rendez vous, pour la localisation du parking vus les travaux aux alentours et un bruit permanent désagréable 24H sur 24 du à la VMC a priori. Dommage également que la propreté ne soit pas une priorité tant à l'intérieur de la chambre (Toiles d'araignées) et sur le balcon qui n'a pas dû être nettoyé de l'année. Par contre le personnel était bien présent pour nous sortir de la chambre 15 mn après l'heure de départ. Cet hôtel pourrait être fantastique sinon

6

simone

Oct 29, 2025

·

Stayed 2 nights

Leider war unser Zimmer eher klein, hatte keinen Schrank und roch unangenehm muffig

Leider war unser Zimmer eher klein, hatte keinen Schrank und roch unangenehm muffig

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AI-generated summary based on recent guest reviews

Rooms

Room experiences vary: some are modern, spacious or offer lake-view balconies, while others are small or basic, face a wall or parking, have limited storage or amenities, suffer corridor or bell noise, or feature tiny, impractical bathrooms. Wi-Fi can be unreliable.

Related guest reviews

6

Nancy

Oct 2, 2025

·

Stayed 1 night

Op zich mooie kamer maar bij gordijnen open hadden wij veel inkijk dus met gordijnen dicht zeer donkere kamer. Kussens erg hard en dik.

Op zich mooie kamer maar bij gordijnen open hadden wij veel inkijk dus met gordijnen dicht zeer donkere kamer. Kussens erg hard en dik.

8

Kris

Aug 9, 2025

·

Stayed 2 nights

Hotel ok, maar kleine badkamer en terras met uitzicht op een muur, dus spreekt niet aan.

Hotel ok, maar kleine badkamer en terras met uitzicht op een muur, dus spreekt niet aan.

6

Graham

May 13, 2024

·

Stayed 3 nights

The hotel is being renovated at the moment so difficult to give a honest review. Our room (standard room) was clean and comfy, small side window with view of the sea, but a A/C generator next to the window so couldn´t keep window open as the generator was quite loud. We werent told that the bar closed at 6pm in the evening so disappointed that we couldn´t have a drink in the evening when returning to the hotel. The price for parking €15,-- a day is quite steep especially at the car park in a building site. Managed to find free parking spot about 5 min walk away.. The staff curtious but not over helpful with information ( about bar or facalities).Restuarant was in the middle of the build- renovations, didnt look to welcoming so decided to eat elsewhere as many places close by. Hote OK for short weekend break, when out visiting the area, but not for a holiday were the hotel should be many attraction.

The hotel is being renovated at the moment so difficult to give a honest review. Our room (standard room) was clean and comfy, small side window with view of the sea, but a A/C generator next to the window so couldn´t keep window open as the generator was quite loud. We werent told that the bar closed at 6pm in the evening so disappointed that we couldn´t have a drink in the evening when returning to the hotel. The price for parking €15,-- a day is quite steep especially at the car park in a building site. Managed to find free parking spot about 5 min walk away.. The staff curtious but not over helpful with information ( about bar or facalities).Restuarant was in the middle of the build- renovations, didnt look to welcoming so decided to eat elsewhere as many places close by. Hote OK for short weekend break, when out visiting the area, but not for a holiday were the hotel should be many attraction.

8

Virginie

Nov 12, 2025

·

Stayed 2 nights

La chambre donnait sur le parking au rez de chaussée, du bruit dans les couloirs la nuit

La chambre donnait sur le parking au rez de chaussée, du bruit dans les couloirs la nuit

4

Liesbeth

Oct 13, 2025

·

Stayed 2 nights

Tiny room view to courtyard. Staff behind desk, if you can find them, unhelpful. On arrival no info was given and there’s no info in the rooms. Breakfast supposed to start at 7 am weekdays , wasn’t ready till 0730. Breakfast in, nice view. Beds comfy. Bathroom rediculous. Small unpractical not fit for purpose. Would never return

Tiny room view to courtyard. Staff behind desk, if you can find them, unhelpful. On arrival no info was given and there’s no info in the rooms. Breakfast supposed to start at 7 am weekdays , wasn’t ready till 0730. Breakfast in, nice view. Beds comfy. Bathroom rediculous. Small unpractical not fit for purpose. Would never return

8

Michael

Jan 11, 2025

·

Stayed 1 night

This is a fantastic property in a near perfect location (when its sunny!). Rooms and bathrooms are quite small and tend to get very humid even after a short shower. Property is also very difficult to get to if you are driving from the south and using google maps. Best to ask the hotel or drive to the north side of the city and drive in on the ocean side road.

This is a fantastic property in a near perfect location (when its sunny!). Rooms and bathrooms are quite small and tend to get very humid even after a short shower. Property is also very difficult to get to if you are driving from the south and using google maps. Best to ask the hotel or drive to the north side of the city and drive in on the ocean side road.

6

Willem

Oct 15, 2025

·

Stayed 3 nights

Voor een toch redelijk dure kamer met zeezicht vond ik de inrichting erg sober; een gezellig zitje met comfortabele stoelen i.p.v. 2 kale stoelen zou wat passender geweest zijn.

Voor een toch redelijk dure kamer met zeezicht vond ik de inrichting erg sober; een gezellig zitje met comfortabele stoelen i.p.v. 2 kale stoelen zou wat passender geweest zijn.

6

Leslie

Sep 30, 2025

·

Stayed 3 nights

The location was amazing. It is along the water, has restaurants and markets nearby, and this place has a pool. It was incredibly safe, room was clean and staff very friendly. I am not giving a higher score because it can get loud at times. It is nearby a church, I think, and we could hear bells.

The location was amazing. It is along the water, has restaurants and markets nearby, and this place has a pool. It was incredibly safe, room was clean and staff very friendly. I am not giving a higher score because it can get loud at times. It is nearby a church, I think, and we could hear bells.

6

Rohan

Apr 29, 2024

·

Stayed 1 night

We had a 1 night stay at this hotel. The Hotel is historic and it has a vintage feel. However, we stayed on first floor and our room didn't had any vintage feel. Also, there was no Almira, locker and tea/Coffee/hot kettle in the room which was a turn off for me. Bed was comfortable and the staff was polite.

We had a 1 night stay at this hotel. The Hotel is historic and it has a vintage feel. However, we stayed on first floor and our room didn't had any vintage feel. Also, there was no Almira, locker and tea/Coffee/hot kettle in the room which was a turn off for me. Bed was comfortable and the staff was polite.

8

Dirk

Aug 25, 2024

·

Stayed 1 night

Zimmer waren frisch renoviert. Sehr bequeme Betten. Hatten leider ein Zimmer im EG und man hat gegen die Hauswand des Nachbarhauses geschaut. Nächste mal ein Zimmer in den oberen Stockwerken mit Blick aufs Wasser. Frühstück war ok.

Zimmer waren frisch renoviert. Sehr bequeme Betten. Hatten leider ein Zimmer im EG und man hat gegen die Hauswand des Nachbarhauses geschaut. Nächste mal ein Zimmer in den oberen Stockwerken mit Blick aufs Wasser. Frühstück war ok.

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AI-generated summary based on recent guest reviews

Service

Service feedback is mixed: many describe friendly, helpful staff and smooth check-in, but others encountered slow or unhelpful reception, language barriers, poor communication about access or facilities, untrained bar staff, and key-card or billing issues.

Related guest reviews

10

Holly

Nov 7, 2025

·

Stayed 1 night

Great location. Historic hotel. Nice restaurant and bar. Good parking. Nice staff.

Great location. Historic hotel. Nice restaurant and bar. Good parking. Nice staff.

10

Cathleen

May 6, 2025

·

Stayed 3 nights

Loved staying at Hotel Spaander! The pool is great. Breakfast was a delight. The staff was very friendly and helpful. We enjoyed a bike ride (rental) to Marken as well. Volendam is a beautiful place.

Loved staying at Hotel Spaander! The pool is great. Breakfast was a delight. The staff was very friendly and helpful. We enjoyed a bike ride (rental) to Marken as well. Volendam is a beautiful place.

8

Charlotte

Aug 7, 2025

·

Stayed 3 nights

Alt i alt ok. Lidt slidt hotelværelse vores bruser var ødelagt men vi kunne lave det. Wifi virkede ikke i 3 dg ikke fedt med 4 børn. Vi kunne ikke caste til tv kunne ikke få det til at virke. Værelse 201 ligger ved udluftning udendørs så det larmer. Værelse 206 har ingen udsigt ligger ud til en vlg og et larmende klokkespil. Vi fandt aldrig ud af hvordan vi kunne parkere ved hotel vi holdtbinp kælder 350 m derfra. Vores receptionist var ikke særlig hjælpsom. Hverken med info når man ringede og jeg tror når man kan tjekke ind fra kl 15 da tager de ikke tlf. Vore nøglekort skulle laves om 4x før det virkede. Men hotellet ligger perfekt og hyggeligt.

Alt i alt ok. Lidt slidt hotelværelse vores bruser var ødelagt men vi kunne lave det. Wifi virkede ikke i 3 dg ikke fedt med 4 børn. Vi kunne ikke caste til tv kunne ikke få det til at virke. Værelse 201 ligger ved udluftning udendørs så det larmer. Værelse 206 har ingen udsigt ligger ud til en vlg og et larmende klokkespil. Vi fandt aldrig ud af hvordan vi kunne parkere ved hotel vi holdtbinp kælder 350 m derfra. Vores receptionist var ikke særlig hjælpsom. Hverken med info når man ringede og jeg tror når man kan tjekke ind fra kl 15 da tager de ikke tlf. Vore nøglekort skulle laves om 4x før det virkede. Men hotellet ligger perfekt og hyggeligt.

6

Sivasubramaniasingham

Apr 22, 2024

·

Stayed 2 nights

I recently had a disappointing experience during my stay at the hotel. I booked four rooms for a total of eight people through hotel.com and had paid for all the accommodations and taxes in advance. However, upon arrival at the hotel, the service was exceptionally slow. I had to wait in line for about 20 minutes just to speak with the receptionist. To my surprise, I was informed that the hotel had only received payment for three of the four rooms. I was asked to pay for the fourth room and the taxes for all rooms. This situation was quite embarrassing, especially as I was with my family and friends on holiday. We ended up having to pay again for one room and the taxes for all rooms. I immediately contacted hotel.com to try to resolve the issue with the hotel. Unfortunately, the hotel.com staff were not successful due to the lack of cooperation from the receptionist. The whole process took about two hours, which is something I have never experienced anywhere else. While the hotel is undergoing refurbishment, it's not fair to comment on its cleanliness overall. However, my bedroom was clean and tidy. The pool and sauna facilities were good, but they are only open from 9 am to 9 pm. Additionally, a hotel staff member needs to physically open the door for guests to enter, which is quite inconvenient.

I recently had a disappointing experience during my stay at the hotel. I booked four rooms for a total of eight people through hotel.com and had paid for all the accommodations and taxes in advance. However, upon arrival at the hotel, the service was exceptionally slow. I had to wait in line for about 20 minutes just to speak with the receptionist. To my surprise, I was informed that the hotel had only received payment for three of the four rooms. I was asked to pay for the fourth room and the taxes for all rooms. This situation was quite embarrassing, especially as I was with my family and friends on holiday. We ended up having to pay again for one room and the taxes for all rooms. I immediately contacted hotel.com to try to resolve the issue with the hotel. Unfortunately, the hotel.com staff were not successful due to the lack of cooperation from the receptionist. The whole process took about two hours, which is something I have never experienced anywhere else. While the hotel is undergoing refurbishment, it's not fair to comment on its cleanliness overall. However, my bedroom was clean and tidy. The pool and sauna facilities were good, but they are only open from 9 am to 9 pm. Additionally, a hotel staff member needs to physically open the door for guests to enter, which is quite inconvenient.

8

Jens

Jan 4, 2025

·

Stayed 5 nights

Leider war die hausinterne Bar mit Personal besetzt die nicht wirklich auf ihren Job geschult waren! Sie kannten keine Cocktails und wollten auch bei anderen Fragen nicht weiterhelfen da sie der englischen Sprache nicht mächtig waren.

Leider war die hausinterne Bar mit Personal besetzt die nicht wirklich auf ihren Job geschult waren! Sie kannten keine Cocktails und wollten auch bei anderen Fragen nicht weiterhelfen da sie der englischen Sprache nicht mächtig waren.

10

Michael

Feb 13, 2025

·

Stayed 1 night

At first I was a little worried as building had scaffold outside, But once inside it was a lovely hotel. Staff very friendly. Check in completed quickly. Room was clean and comfortable and no noise from anywhere. 2 minute walk from sea front. Recommended

At first I was a little worried as building had scaffold outside, But once inside it was a lovely hotel. Staff very friendly. Check in completed quickly. Room was clean and comfortable and no noise from anywhere. 2 minute walk from sea front. Recommended

10

Chrissy

Jun 20, 2025

·

Stayed 1 night

This hotel was in a unique location. The streets are guarded by timed entry, which made it confusing to get to the parking. The hotel staff was helpful with this experience. The breakfast was quite costly for typical offerings, but the setting was very elegant. The bed was comfortable and clean.

This hotel was in a unique location. The streets are guarded by timed entry, which made it confusing to get to the parking. The hotel staff was helpful with this experience. The breakfast was quite costly for typical offerings, but the setting was very elegant. The bed was comfortable and clean.

4

Laura

Sep 22, 2025

·

Stayed 1 night

Some of the staff was rude and dismissive. The bedside lamp existed but was not plugged in and had nowhere to go. WiFi did not work.

Some of the staff was rude and dismissive. The bedside lamp existed but was not plugged in and had nowhere to go. WiFi did not work.

10

Maarten

Oct 18, 2025

·

Stayed 1 night

Great hotel, clean rooms and friendly staff.

Great hotel, clean rooms and friendly staff.

6

Gonnie

Nov 3, 2024

·

Stayed 2 nights

Geen vers ontbijt, personeel wat geen Nederlands kan

Geen vers ontbijt, personeel wat geen Nederlands kan

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AI-generated summary based on recent guest reviews

Location

The hotel’s position is a highlight, right on the waterfront in central Volendam near shops, restaurants and boat tours, with easy bus links to Amsterdam. Several guests struggled to reach the hotel or parking by car due to street barriers, diversions and confusing directions.

Related guest reviews

8

Anja

Jul 11, 2025

·

Stayed 3 nights

Volendam er en hyggelig by, hotel har en perfekt beliggenhed, med vandet, lystbådehavnen og tæt på offentlig transport, så det er meget nemt at tage bussen til Amsterdam. Super lækker morgenmad buffet, dejlig service. Skønt hotel, lækkert værelse.

Volendam er en hyggelig by, hotel har en perfekt beliggenhed, med vandet, lystbådehavnen og tæt på offentlig transport, så det er meget nemt at tage bussen til Amsterdam. Super lækker morgenmad buffet, dejlig service. Skønt hotel, lækkert værelse.

10

Christofer

Jul 28, 2025

·

Stayed 7 nights

Top Lage

Top Lage

10

Holly

Nov 7, 2025

·

Stayed 1 night

Great location. Historic hotel. Nice restaurant and bar. Good parking. Nice staff.

Great location. Historic hotel. Nice restaurant and bar. Good parking. Nice staff.

4

edmeston

Jun 7, 2024

·

Stayed 2 nights

There were construction ungoing and it woke us up early in the morning. There were no directions to the hotel. It was very costy to get a taxi from thd airport to the hotel. Not a place i recommend to any one without a car. No taxi available and no one want to drivd there.

There were construction ungoing and it woke us up early in the morning. There were no directions to the hotel. It was very costy to get a taxi from thd airport to the hotel. Not a place i recommend to any one without a car. No taxi available and no one want to drivd there.

10

Rudi

Apr 6, 2025

·

Stayed 2 nights

Prachtige ligging aan haven en zee. Vintage sfeer. Ligging nabij winkels en restaurants.

Prachtige ligging aan haven en zee. Vintage sfeer. Ligging nabij winkels en restaurants.

10

Roseli Aparecida

Jul 22, 2025

·

Stayed 2 nights

Incrível a localização, a limpeza, o atendimento no geral. Com frigobar, ar condicionado, chuveiro ótimo, tudo para uma ótima estadia. Nosso quarto tinha uma linda sacada.

Incrível a localização, a limpeza, o atendimento no geral. Com frigobar, ar condicionado, chuveiro ótimo, tudo para uma ótima estadia. Nosso quarto tinha uma linda sacada.

8

Michael

Jan 11, 2025

·

Stayed 1 night

This is a fantastic property in a near perfect location (when its sunny!). Rooms and bathrooms are quite small and tend to get very humid even after a short shower. Property is also very difficult to get to if you are driving from the south and using google maps. Best to ask the hotel or drive to the north side of the city and drive in on the ocean side road.

This is a fantastic property in a near perfect location (when its sunny!). Rooms and bathrooms are quite small and tend to get very humid even after a short shower. Property is also very difficult to get to if you are driving from the south and using google maps. Best to ask the hotel or drive to the north side of the city and drive in on the ocean side road.

10

Chrissy

Jun 20, 2025

·

Stayed 1 night

This hotel was in a unique location. The streets are guarded by timed entry, which made it confusing to get to the parking. The hotel staff was helpful with this experience. The breakfast was quite costly for typical offerings, but the setting was very elegant. The bed was comfortable and clean.

This hotel was in a unique location. The streets are guarded by timed entry, which made it confusing to get to the parking. The hotel staff was helpful with this experience. The breakfast was quite costly for typical offerings, but the setting was very elegant. The bed was comfortable and clean.

10

Barno

Apr 12, 2022

·

Stayed 3 nights

Hotel Spaanders beliggenhed er i verdensklasse og morgenlyset alene er hele opholdet værd. En perle i smukke Volendam, i køreafstand fra alt i lækre Holland

Hotel Spaanders beliggenhed er i verdensklasse og morgenlyset alene er hele opholdet værd. En perle i smukke Volendam, i køreafstand fra alt i lækre Holland

10

Lara

Jul 25, 2024

·

Stayed 2 nights

Great hotel in Volendam. Close to all the shops and restaurants. It’s a lot quieter than Amsterdam, more relaxed atmosphere. The only thing we wished we knew ahead of time was about parking, during the day there are barricades that restrict you from getting in/out every half hour.

Great hotel in Volendam. Close to all the shops and restaurants. It’s a lot quieter than Amsterdam, more relaxed atmosphere. The only thing we wished we knew ahead of time was about parking, during the day there are barricades that restrict you from getting in/out every half hour.

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AI-generated summary based on recent guest reviews

Dining

Restaurant and breakfast settings with lake views are praised, and many enjoyed the food. Downsides include high prices, average or understocked breakfast with slow coffee queues, and bar service that is limited or closed early during renovations.

Related guest reviews

10

Stéphanie

Aug 5, 2025

·

Stayed 2 nights

hotel balneaire dans un style rococo typique des annee 50 mais remis au gout du jour et bien.entretenu. piscine et spa apprecié chambre vue lac grande et lumineuse petit dej trop cher et sans supplement d'ame

hotel balneaire dans un style rococo typique des annee 50 mais remis au gout du jour et bien.entretenu. piscine et spa apprecié chambre vue lac grande et lumineuse petit dej trop cher et sans supplement d'ame

6

Sandra Valentina

Jun 19, 2024

·

Stayed 8 nights

Hotel muy pintoresco. Ubicacion privilegiada. Preciosa vista de habitacion con balcón. Falta limpieza profunda en sector balcón. Buena limpieza habitacion. Silencioso. No tiene servicio de lavanderia. Lo cual no es imprescindible. Pero deberian tener " iron" disponible para los huéspedes. Ya sea en recepción o en la habitacion. Excelente desayuno. Excelente restaurant.

Hotel muy pintoresco. Ubicacion privilegiada. Preciosa vista de habitacion con balcón. Falta limpieza profunda en sector balcón. Buena limpieza habitacion. Silencioso. No tiene servicio de lavanderia. Lo cual no es imprescindible. Pero deberian tener " iron" disponible para los huéspedes. Ya sea en recepción o en la habitacion. Excelente desayuno. Excelente restaurant.

6

Graham

May 13, 2024

·

Stayed 3 nights

The hotel is being renovated at the moment so difficult to give a honest review. Our room (standard room) was clean and comfy, small side window with view of the sea, but a A/C generator next to the window so couldn´t keep window open as the generator was quite loud. We werent told that the bar closed at 6pm in the evening so disappointed that we couldn´t have a drink in the evening when returning to the hotel. The price for parking €15,-- a day is quite steep especially at the car park in a building site. Managed to find free parking spot about 5 min walk away.. The staff curtious but not over helpful with information ( about bar or facalities).Restuarant was in the middle of the build- renovations, didnt look to welcoming so decided to eat elsewhere as many places close by. Hote OK for short weekend break, when out visiting the area, but not for a holiday were the hotel should be many attraction.

The hotel is being renovated at the moment so difficult to give a honest review. Our room (standard room) was clean and comfy, small side window with view of the sea, but a A/C generator next to the window so couldn´t keep window open as the generator was quite loud. We werent told that the bar closed at 6pm in the evening so disappointed that we couldn´t have a drink in the evening when returning to the hotel. The price for parking €15,-- a day is quite steep especially at the car park in a building site. Managed to find free parking spot about 5 min walk away.. The staff curtious but not over helpful with information ( about bar or facalities).Restuarant was in the middle of the build- renovations, didnt look to welcoming so decided to eat elsewhere as many places close by. Hote OK for short weekend break, when out visiting the area, but not for a holiday were the hotel should be many attraction.

6

Piet

Feb 11, 2024

·

Stayed 1 night

De kamers waren zeer gehorig, het leek wel of de gasten in de kamer boven ons aan het verbouwen waren als ze met een stoel schoven of een deur dicht deden. Het ontbijtbuffet was zeer karig, bovendien waren er ruim anderhalf uur voor de sluiting van het buffet al producten op o.a Jus d´orange en bij navraag bij personeel werd aangegeven dat het ook niet meer aangevuld werd.

De kamers waren zeer gehorig, het leek wel of de gasten in de kamer boven ons aan het verbouwen waren als ze met een stoel schoven of een deur dicht deden. Het ontbijtbuffet was zeer karig, bovendien waren er ruim anderhalf uur voor de sluiting van het buffet al producten op o.a Jus d´orange en bij navraag bij personeel werd aangegeven dat het ook niet meer aangevuld werd.

10

Cathleen

May 6, 2025

·

Stayed 3 nights

Loved staying at Hotel Spaander! The pool is great. Breakfast was a delight. The staff was very friendly and helpful. We enjoyed a bike ride (rental) to Marken as well. Volendam is a beautiful place.

Loved staying at Hotel Spaander! The pool is great. Breakfast was a delight. The staff was very friendly and helpful. We enjoyed a bike ride (rental) to Marken as well. Volendam is a beautiful place.

8

Jens

Jan 4, 2025

·

Stayed 5 nights

Leider war die hausinterne Bar mit Personal besetzt die nicht wirklich auf ihren Job geschult waren! Sie kannten keine Cocktails und wollten auch bei anderen Fragen nicht weiterhelfen da sie der englischen Sprache nicht mächtig waren.

Leider war die hausinterne Bar mit Personal besetzt die nicht wirklich auf ihren Job geschult waren! Sie kannten keine Cocktails und wollten auch bei anderen Fragen nicht weiterhelfen da sie der englischen Sprache nicht mächtig waren.

10

Chrissy

Jun 20, 2025

·

Stayed 1 night

This hotel was in a unique location. The streets are guarded by timed entry, which made it confusing to get to the parking. The hotel staff was helpful with this experience. The breakfast was quite costly for typical offerings, but the setting was very elegant. The bed was comfortable and clean.

This hotel was in a unique location. The streets are guarded by timed entry, which made it confusing to get to the parking. The hotel staff was helpful with this experience. The breakfast was quite costly for typical offerings, but the setting was very elegant. The bed was comfortable and clean.

6

Monique

Nov 18, 2023

·

Stayed 1 night

Er mag wel iets beter gecommuniceerd worden over alle wegwerkzaamheden. T was erg lastig om het hotel te bereiken.De kamer was erg mooi en modern en van alle gemakken voorzien. De schoonmaak mag wel iets beter. Nachtlamp was 1 grote spinneweb en ook aan t plafond hingen de nodige draden. Ontbijt was karig, geen gebakken ei of een schaal met vers fruit, er werd niet meer bijgevuld dus zodoende was er om 10.15 uur geen kaas , croissantjes, bruin brood e.d. meer. Het hotel is heel authentiek en prachtig om te zien met een gezellige bar. Gelijk in de gezellige straatjes van Volendam.

Er mag wel iets beter gecommuniceerd worden over alle wegwerkzaamheden. T was erg lastig om het hotel te bereiken.De kamer was erg mooi en modern en van alle gemakken voorzien. De schoonmaak mag wel iets beter. Nachtlamp was 1 grote spinneweb en ook aan t plafond hingen de nodige draden. Ontbijt was karig, geen gebakken ei of een schaal met vers fruit, er werd niet meer bijgevuld dus zodoende was er om 10.15 uur geen kaas , croissantjes, bruin brood e.d. meer. Het hotel is heel authentiek en prachtig om te zien met een gezellige bar. Gelijk in de gezellige straatjes van Volendam.

8

Tony

Aug 16, 2024

·

Stayed 2 nights

Well located by the haven, spacious room, excellent staff and service, great breakfast.

Well located by the haven, spacious room, excellent staff and service, great breakfast.

10

Nancy

Nov 30, 2025

·

Stayed 2 nights

In Volendam, you cannot do better than Art Hotel Spaander. The rich surroundings, absolute comfort and extra extraordinary SPA made this a trip with remembering. The restaurant with the sea view is a beautiful place to spend the afternoon. The hotel itself is quiet, warm and welcoming. Highly recommended.

In Volendam, you cannot do better than Art Hotel Spaander. The rich surroundings, absolute comfort and extra extraordinary SPA made this a trip with remembering. The restaurant with the sea view is a beautiful place to spend the afternoon. The hotel itself is quiet, warm and welcoming. Highly recommended.

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AI-generated summary based on recent guest reviews

10

Jill

4 weeks ago

·

Stayed 1 night

Great stay in Volendam. Hotel very busy

Great stay in Volendam. Hotel very busy

10

Bianca

Jun 22, 2026

·

Stayed 3 nights

This hotel is lovely and the staff is so welcoming. We had a lovely stay, I also really appreciated they packed an early breakfast for me as I needed to leave way before the start time. The town is beautiful and this is a perfect location

This hotel is lovely and the staff is so welcoming. We had a lovely stay, I also really appreciated they packed an early breakfast for me as I needed to leave way before the start time. The town is beautiful and this is a perfect location

10

Jolanta

May 10, 2026

·

Stayed 2 nights

The room was specious and bed was comfortable Location was perfect with walking distance to everywhere

The room was specious and bed was comfortable Location was perfect with walking distance to everywhere

10

lauren

May 8, 2026

·

Stayed 3 nights

The amenities and location made this place a 10/10. The view from the hotel was priceless and the people are very kind

The amenities and location made this place a 10/10. The view from the hotel was priceless and the people are very kind

6

Paul

May 1, 2026

·

Stayed 2 nights

Like many places in Europe it could make improvements to handicap accessibility. If you arrive after dark the address takes you to a closed up street of shops, and the entrance and parking you want is around the block on the ocean side.

Like many places in Europe it could make improvements to handicap accessibility. If you arrive after dark the address takes you to a closed up street of shops, and the entrance and parking you want is around the block on the ocean side.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Hotel Spaander BW Signature Collection

Is parking available at the property?

Yes, self-parking is available on-site for a fee of EUR 17.50 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee of approximately EUR 24.50 for adults and EUR 12.50 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until midnight, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, subject to availability and potential additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional details regarding specific room accessibility can be obtained by contacting the property directly.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Volendam, just steps from the Cheese Factory Volendam and Volendam Harbour. It is approximately 0.3 miles from De Visafslag and 0.6 miles from Volendams Museum.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 9:00 AM to 9:00 PM. Additionally, there is an outdoor heated pool.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified, so it is advisable to contact the property for specific details regarding family accommodations.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly to inquire about any additional sleeping arrangements and associated costs.

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Prices for upcoming dates

September 2026

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pool access available from 9:00 AM to 9:00 PM.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.

Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.50 for children
Uncovered self parking fee: EUR 17.50 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.