GuestReady - Grandeur River Balcony Reborn

The place in Porto was beautiful! The instructions to enter were adequate but for those of us who are challenged translating the printed word into actions, I felt they might have been more explicit. Anyway, after some kind building resident’s help we found our way to the place and absolutely loved the layout. The adjoining balconies overlooking the street were ideal and our favorite spot! The designs and items were unique and creative. On the less positive side, there were no tables (waist height) to open the bags or lay clothes….the choices were nearly always floor-level. The supplies provided were non-existent or weak: for instance there were no coffee-pods for the coffeemaker, two little soaps in the one bathroom, with no soap holder, and two rolls of toilet tissues which we almost exhausted in the 4 days there. Those are minor things, but hopefully help you in future planning. The things that were slightly more concerning were:1. The one A/C/Heat unit near the entrance totally didn’t work. In fact, it was turned off at the breaker box when we arrived on a warm afternoon and needed some cooling. The remote control was inoperative, and that is the only way to adjust the unit.2. The latch on the bathroom door was inoperative. To get the bathroom door to remain closed, one needed to physically pull the handle back up after entering. While this is a minor inconvenience, and a small annoyance, I could tell more, but you have limited to 1500 characters. Couldn't send photos

This property was exactly as described. The location is superb. There was NO annoying noise from the pub located on the ground floor. We would definitely come again!

The apartment was exactly as described. It was very clean, comfortable, roomy enough for 3 people. We would definitely rent here again.

Check in to the property is terrible. We have to walk half a mile to get the key for the lock box. I don't understand why they don't have the key lock box at the property like the others. The apartment is nice but missing some of the basic. First, they only gave us 1 set of keys for two couple. In the second bedroom they have nothing to put your clothing Not even a table and they have plenty of room to put at least a dresser. They have no dishwasher which is ok but don't provide anything to hand dry the dishes. We were 4 people staying in the apartment. They only have 4 glasses, 4 cups ect...which is ridiculous. They have no instruction manual. To get out of the building they have the main lobby door and 4 glass doors to get out. We had to figure out which key and which door to unlock which is very cumbersome as it is at the bottle of the door which is hard to reach. One couple got stuck for 30 minutes and they couldn't figure out how to unlock the door until we got there. The management company is terrible very slow to our response, and we had to wait at least 30 minutes on the phone before we can get someone to answer. Its unfortunate, the apartment is nice with great location but giving how poor is the communication I will not be staying there again

The home was spacious and clean. Just as the description. The fresh bread in the morning and snacks awaiting our arrival was a nice touch.