Name: SureStay by Best Western Sunnyvale Silicon Valley
Address: 1280 Persian Dr, Sunnyvale, California, United States of America, Sunnyvale, California, US
Price range: $28–$784 per night
Rating: 7.33

What guests think

At SureStay by Best Western Sunnyvale Silicon Valley, guests report clean, comfortable basics at budget-friendly prices, alongside dated rooms, inconsistent housekeeping, and a breakfast that ranges from hearty and satisfying to very limited and disappointing.

Service is often friendly and helpful, though some guests cite rigid early check-in fees and occasional unprofessional interactions. The location is a highlight for events at Levi's Stadium and access to freeways and dining. Facilities like parking are easy and plentiful, but the pool is frequently closed or in poor shape. Expect a no-frills stay with trade-offs between value and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is straightforward and often plentiful, including for stadium events. The pool draws repeated complaints for being closed or poorly maintained, and one review notes it is small when open.

Related guest reviews

10

David

Mar 23, 2023

·

Stayed 1 night

The check in was easy and very friendly staff members. Rooms were clean and cozy. Pool is a bit small.

6

Isaac

Aug 14, 2025

·

Stayed 3 nights

Felt "watched" by too many cameras , leads me to believe hotel can be generally unsafe / sketchy . Pool closed for no apparent reason . Breakfast sub par . Vending machines barely worked . They do not allow smoking In room's private balcony ,which is outdoors. They would charge 250$ for cleaning fee, for smoking on a BALCONY.

6

Laurie

Jun 20, 2023

·

Stayed 3 nights

The staff was great, friendly, helpful and available. The property and amenities were not so great. Pictures online are very deceptive. Pool and area wasn’t clean and most lounge chairs broken. Breakfast wasn’t anything like the pictures and very limited. Room was decent. You get what you pay for, but you won’t get what’s depicted in the photos.

10

Miriam

Jan 25, 2024

·

Stayed 1 night

Great place to stay if you're in for a game or visit. The clerk was friendly and gave us tips on how to use the train system to avoid game rushes We took the train in but walked out back. Nice walk back with lots of other people, so it didn't feel long. Super clean and overall. The parking alone was worth it!

10

Greg

Feb 14, 2024

·

Stayed 5 nights

Nice hotel. Room was nice, bed was comfortable, nice breakfast buffet, plenty of parking, close to restaurants, close to the highways, easy drive to the convention center, and close to the stadium. Great local food!! Be sure to try food trucks parked behind the Chevron at Elko Dr and Lawrence Expy. Also the oriental restaurants Tasman Dr and Lawrence Expy.

6

Laura

May 30, 2023

·

Stayed 1 night

good clean hotel with lots of amendities for the price only bad thing was pool was not open

10

lori

Nov 9, 2025

·

Stayed 1 night

CLEAN, great breakfast & coffee. Cheep Pd. Parking for the 49er game. Jay, the manager, gave us a ride to the stadium for free! Will be back!!!!!! 💛 Highly recommend

10

Gerald

Jan 24, 2024

·

Stayed 2 nights

Reasonably priced, nice accommodations & easy parking. Quiet, safe, well lit. I would recommend it & would not hesitate to stay there again.

8

raul

Jan 25, 2024

·

Stayed 2 nights

30 minute walk from Levi's Stadium. Breakfast is lacking. No egg or sausage/bacon. Parking is easy and it seems safe enough.

8

Bernard

May 31, 2023

·

Stayed 1 night

A couple of run down cars looked like they were being stored in the back of the property near the closest entrance to our room - not the best look. Our room was clean and spacious, it even had a single recliner chair which was nice to kick back beside the window for fresh air. The only bad thing about the room was that the door closed really fast and heavy so it caught us off guard when we first walked in with all of our stuff. An included breakfast is always a plus, but it was limited to DIY waffles, cereal, packaged oat meal, some breads and mini muffins, yogurt, and microwave breakfast burritos. No eggs, bacon, or even fruit. Check in/out was nice and easy.

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Cleanliness

Cleanliness feedback is mixed: several guests found rooms tidy, but recurring complaints mention stained or unwashed sheets, musty odors, pests, and housekeeping that sometimes skips days.

Related guest reviews

2

Felipe

Nov 3, 2024

·

Stayed 3 nights

Sheets were dirty and used had to requests change They put me on a room near cleaning and exist noisy TV did not work Worse than Motel 6

8

Amber

Aug 8, 2025

·

Stayed 1 night

The property was clean inside and out. It was spacious and the bed was comfortable. The only complaint I have was the old musty smell when you walk into the room and there was a really really old recliner that was broken when you opened it

4

Andy

Nov 21, 2025

·

Stayed 3 nights

Sheets were dirty and the front desk just said “the stains are just burn marks from the dryer”.

6

Ernestine

Aug 26, 2025

·

Stayed 2 nights

Room was very outdated with old old furniture like from a scary movie and had a lil smell like pee or oldness. Good location just needs to be updated

4

Miguel

Sep 5, 2023

·

Stayed 3 nights

Please read the critical reviews of this place wherever you find them. Set your expectations very low if you decide to stay. It’s supposed to be a low-priced hotel but for what you pay it’s a rip-off. The owner takes low-priced to a new low with the minimal breakfast, upkeep, and services. Dislikes include: 1. Dishonesty: We were told the room would be cleaned every other day. This was not the case for our 3-night stay and when my wife complained to the staff, they said that there was a “do not disturb” notice in the computer system. We didn’t leave a ‘do not disturb” notice and the funny thing was that there wasn’t even a “do not disturb” notice available in the room to hang. That said, they were responsive with toiletries and towels after not cleaning the room. 2. Jet engine toilet with poor functionality. 3. Misleading claims about the “hot breakfast”. Limited options include: Plain bagels (only). Sugary Yoplait yogurt (3 flavors), Lipton’s tea bags (no decaf or herbal tea). Coffee. Horrible, processed waffle mix. Cheap frozen burritos (beef, and beans/cheese). Yes, for breakfast. Not even breakfast burritos. 4. Musty carpet. 5. One of the “clean” towels had hair still trapped in it. All the towels were thin. 6. Dated signage. 7. No garbage containers outside of the room for larger items. Likes include: 1. Free parking 2. Working fridge and microwave 3. Close-ish to convention center 4. General exteriors, breakfast room, lobby was clean.

2

Morye

Oct 17, 2024

·

Stayed 2 nights

Housekeeping service was not provided everyday. Towel wasn’t clean. Bathroom sink water drain was clogged. Most of all, there was some weird smell in the entire room.

2

Edward

Sep 21, 2023

·

Stayed 2 nights

It was dirty, unmaintained. The list of items is very long. I will not use them again.

4

Elaria

May 25, 2025

·

Stayed 3 nights

Didn’t change the bed sheets or clean the garbage before our stay, breakfast is poor, and not much amenities

6

margaret

Jun 12, 2025

·

Stayed 2 nights

Rooms are dated and in some disarray, rust stains on the floor in the bathroom. Earwigs were in the tub and on the bathroom counter. The gentleman that works the p.m. shift very friendly and helpful, the morning, not so much. Both of the ladies that were helping in the breakfast room were very kind and helpful. Not much to choose from for breakfast, toast,bagel,mini muffin, instant oats, small yogurt, cold cereal and waffles. Not really worth the cost but close to 101 freeway.

4

Shirley

Sep 12, 2024

·

Stayed 1 night

This is a very tired hotel. Our room smelled old and musty. There was a pile of squished cracker or cookie crumbs on the rug, which leads you to believe that the room hadn’t been vacuumed since the last guest. It was in a very obvious spot too. We only stayed one night. Would look somewhere else next time I’m in the area.

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Rooms

Rooms are dated with worn furniture, noise from thin walls or loud HVAC/toilets, and occasional plumbing or phone issues, but beds are generally comfortable and many include a mini-fridge and microwave.

Related guest reviews

2

Darryn

Sep 10, 2024

·

Stayed 1 night

Rip off. Paid $50 fee to check in before 3 only to find out shower was inoperable and took until 3 to fix anyway. Phone not working. Obviously asked for $50 fee back. They refused and gave $25. Talked to other guests in parking lot who also had a terrible experience. Do not stay here!!

8

Jeffrey

Jun 14, 2025

·

Stayed 2 nights

Has all the basics. Room and property are aging but the room was clean and smelled fresh. Breakfast was missing eggs/meat options that were pictured but other parts were good.

8

Amber

Aug 8, 2025

·

Stayed 1 night

The property was clean inside and out. It was spacious and the bed was comfortable. The only complaint I have was the old musty smell when you walk into the room and there was a really really old recliner that was broken when you opened it

6

Kylan

Mar 20, 2025

·

Stayed 1 night

Clean, but toilet flushed soooo loud and heater fan woke me up every time it came on.

6

Ernestine

Aug 26, 2025

·

Stayed 2 nights

Room was very outdated with old old furniture like from a scary movie and had a lil smell like pee or oldness. Good location just needs to be updated

4

Shaun

Sep 10, 2024

·

Stayed 1 night

Rooms are very dated, bathroom shower pressure was nonexistent, for the price this is not worth they stay.

8

Abel

Jun 23, 2025

·

Stayed 1 night

It was close to the Levi stadium, I didn’t like the walls are too thin hear everyone’s footsteps

6

Raymon S.

Dec 22, 2023

·

Stayed 1 night

The bathroom extractors are very old and extremely noisy, should be replaced as I could even hear the ones in adjacent rooms

8

Vincent

Apr 21, 2023

·

Stayed 1 night

Setup of room, well placed

6

margaret

Jun 12, 2025

·

Stayed 2 nights

Rooms are dated and in some disarray, rust stains on the floor in the bathroom. Earwigs were in the tub and on the bathroom counter. The gentleman that works the p.m. shift very friendly and helpful, the morning, not so much. Both of the ladies that were helping in the breakfast room were very kind and helpful. Not much to choose from for breakfast, toast,bagel,mini muffin, instant oats, small yogurt, cold cereal and waffles. Not really worth the cost but close to 101 freeway.

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Service

Staff are frequently described as friendly and helpful, yet several guests report rigid early check-in fees, billing or deposit issues, and occasional rudeness or unhelpful responses.

Related guest reviews

10

Patrick

Jun 15, 2025

·

Stayed 14 nights

Courteous staff

2

Darryn

Sep 10, 2024

·

Stayed 1 night

Rip off. Paid $50 fee to check in before 3 only to find out shower was inoperable and took until 3 to fix anyway. Phone not working. Obviously asked for $50 fee back. They refused and gave $25. Talked to other guests in parking lot who also had a terrible experience. Do not stay here!!

10

Veronica

Nov 17, 2025

·

Stayed 2 nights

This hotel was conveniently located close to where we needed to be! Will stay here again! Staff was nice and the hotel was very clean!

10

Diane

Jul 27, 2025

·

Stayed 2 nights

Nice and clean, good breakfast and friendly staff!

6

Ivonne

Jul 4, 2024

·

Stayed 1 night

Very disappointed with the check in, room was ready but check in was at 3 pm, I was able to use it if I paid $50. We waited until 2:50 pm to get the room at the lobby, the hotel does not gain anything letting the guests use the room earlier anyway was booked two months ago :(

10

Diamond

Jun 16, 2024

·

Stayed 3 nights

It was comfortable and clean. Brakfast options were good. Customer service for lat night check in waa great.

8

ANDRES

Jan 26, 2024

·

Stayed 2 nights

The staff was super friendly and helpful. Everything was good for the price.

2

Tyler

May 21, 2024

·

Stayed 2 nights

The staffing at the property was terrible coping an attitude with all the problems I had. Tv didn’t want to connect, AC wouldn’t stay running, toilet sounded like it was going to explode every time you would flush it and make a terrible cracking sound. Everytime I would go to leave my room the maid carts were blocking me from even leaving my room. The rooms arnt very sound proof. I could have a full on conversation between my room and the people next door through the walls. The icing on the cake was the food poisoning both me and my girlfriend got from the breakfast and for the most part ruined the weekend were there for. Highly wouldn’t recommend to stay there or recommend it to anyone else

2

Mike

Jan 29, 2024

·

Stayed 1 night

Very rude counter people .... probably the owners. was going to charge us 50.00 to check in 15 minutes early... when we did check in, I didnt have my drivers license with me but my card had already been charged. Counter person said I couldnt check in. I showed two other forms of picture ID and he still refused. My girlfriend said she would use her ID and her Credit Card. They not only charged my Credit Card but charged hers also... We got double billed and they said for us to contact our credit card companies because they can not help us. Place was clean but service was horrible. Spoke to about a half dozen other people that stayed there and they experienced the same.

4

Jonathan

May 23, 2024

·

Stayed 2 nights

The staff were not knowledgeable or kind. We were placed into a ‘special’ room because we had our 8 lb dog and the room stunk and the carpet was disgusting. There was a recliner in the room that was disgusting and old. It was very loud also and the housekeeping carts and trash bins were kept right outside our door. The ‘breakfast’ was a joke. We paid a lot of money for this stay and it wasn’t worth half the cost. We will not be returning.

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AI-generated summary based on recent guest reviews

Location

Very convenient for Levi's Stadium and major roads, with restaurants nearby and some noting a quiet neighborhood.

Related guest reviews

8

Shaun

Sep 17, 2024

·

Stayed 1 night

Hotel was a great place to stay when attending a game at Levi’s stadium. It was an easy walkable distance and in a quiet neighborhood. We were able to check in early which we very much appreciated. The hotel itself could use a few repairs in places but overall we would stay again and enjoyed our stay.

10

Matthew

Nov 21, 2023

·

Stayed 2 nights

It was walkable to Levi's stadium.

10

Lynne

Jul 27, 2024

·

Stayed 2 nights

Nice place to stay - close to freeways, the stadium, and convention center. Breakfast is simple, and customer service excellent! A room on the backstreet made it quiet. I could even work the TV remote!

10

Miriam

Jan 25, 2024

·

Stayed 1 night

Great place to stay if you're in for a game or visit. The clerk was friendly and gave us tips on how to use the train system to avoid game rushes We took the train in but walked out back. Nice walk back with lots of other people, so it didn't feel long. Super clean and overall. The parking alone was worth it!

8

Rochelle

Jan 24, 2023

·

Stayed 2 nights

Walking distance to Levi's stadium, quiet at night, and close to amenities.

10

Greg

Feb 14, 2024

·

Stayed 5 nights

Nice hotel. Room was nice, bed was comfortable, nice breakfast buffet, plenty of parking, close to restaurants, close to the highways, easy drive to the convention center, and close to the stadium. Great local food!! Be sure to try food trucks parked behind the Chevron at Elko Dr and Lawrence Expy. Also the oriental restaurants Tasman Dr and Lawrence Expy.

8

raul

Jan 25, 2024

·

Stayed 2 nights

30 minute walk from Levi's Stadium. Breakfast is lacking. No egg or sausage/bacon. Parking is easy and it seems safe enough.

8

Abel

Jun 23, 2025

·

Stayed 1 night

It was close to the Levi stadium, I didn’t like the walls are too thin hear everyone’s footsteps

10

Karina Marie

Aug 3, 2023

·

Stayed 2 nights

The property is just 5mins away Levis Stadium and other food establishments.

8

Cynthia

Aug 28, 2023

·

Stayed 2 nights

very professional and courteous staff. close to Levi stadium and airport

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Dining

Breakfast feedback is inconsistent: some praise it as good or excellent, while many others describe limited options (often waffles, cereal, yogurt, and microwave burritos) that do not match photos.

Related guest reviews

10

Daniel

Jun 6, 2025

·

Stayed 4 nights

Excellent please to stay and take care of your business trip. Break fast and Fast internet included.

8

Jeffrey

Jun 14, 2025

·

Stayed 2 nights

Has all the basics. Room and property are aging but the room was clean and smelled fresh. Breakfast was missing eggs/meat options that were pictured but other parts were good.

10

Diane

Jul 27, 2025

·

Stayed 2 nights

Nice and clean, good breakfast and friendly staff!

2

Kristen

Jun 20, 2025

·

Stayed 2 nights

Terrible stay. It was absolutely disgusting, the breakfast was a joke. It was literally just the waffle machine and frozen burritos. I asked one of the staff members to borrow some scissors to cut something I was wearing and he laughed at me.

6

Ernestine

Dec 10, 2024

·

Stayed 2 nights

It was an ok stay on the pictures they has saugage,eggs n potatoes for breakfast and they had none of that just waffles n cereal

10

lori

Nov 9, 2025

·

Stayed 1 night

CLEAN, great breakfast & coffee. Cheep Pd. Parking for the 49er game. Jay, the manager, gave us a ride to the stadium for free! Will be back!!!!!! 💛 Highly recommend

8

Jonah

Nov 12, 2025

·

Stayed 1 night

Room was clean. I enjoyed the recliner. It was nice to have multiple chairs. The bed was comfortable. Nice to have a microwave and mini refrigerator. The provided breakfast was excellent, eggs, sausage, tator tots, yogurt, and juice. Some tortillas would of been nice

8

raul

Jan 25, 2024

·

Stayed 2 nights

30 minute walk from Levi's Stadium. Breakfast is lacking. No egg or sausage/bacon. Parking is easy and it seems safe enough.

2

RODULFO VICTOR D.

Nov 26, 2023

·

Don’t get caught on what you’ve seen in their web site. The place is odd and breakfast is sucked. You only get bread, waffles and cereal. Not recommending this to stay.

10

Kevin

Feb 26, 2023

·

Stayed 2 nights

Wry nice. Great location. And the breakfast had a good choice of items

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AI-generated summary based on recent guest reviews

Month	Average price
January	$101
February	$131
March	$115
April	$115
May	$125
June	$199
July	$127
August	$117
September	$104
October	$138
November	$93
December	$94

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $784	16 $328	17 $110	18 $94	19 $112
20 $107	21 $129	22 $157	23 $157	24 $111	25 $28	26 $97
27 $120	28 $129	29 $131	30 $131

Su	Mo	Tu	We	Th	Fr	Sa
				1 $140	2 $130	3 $148
4 $141	5 $129	6 $130	7 $130	8 $131	9 $115	10 $194
11 $186	12 $130	13 $131	14 $129	15 $130	16 $131	17 $131
18 $131	19 $185	20 $131	21 $131	22 $131	23 $126	24 $131
25 $131	26 $131	27 $131	28 $131	29 $131	30 $131	31 $131

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible

Suite, 1 King Bed (Living Room;With Sofabed)

Standard Room, 2 Queen Beds, Balcony

Standard Room, 1 King Bed, Balcony (Larger Room;With Sofabed)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about SureStay by Best Western Sunnyvale Silicon Valley

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Prices for upcoming dates