Name: The Milestone Hotel, Peterborough Cambridgeshire, Sure Collection by Best Western
Address: 16 A1(M) Norman Cross, Norman Cross, Peterborough, Huntingdonshire, England, United Kingdom, Peterborough, Cambridgeshire, United Kingdom
Rating: 8.07

Guest reviews

8.1

Very good

Based on 1,343 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of Milestone Peterborough Hotel A1M, Sure Hotel Collection by Best Western highlight friendly staff, good value, and generally clean, comfortable rooms, with many guests using it as a convenient stop just off the A1(M).

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

James

Feb 12, 2026

·

Stayed 3 nights

Great room, bar, food, staff.

10

Simon

Feb 1, 2026

·

Stayed 1 night

Room clean, staff friendly and helpful.

8

David

Jan 25, 2026

·

Stayed 1 night

Clean room, comfy bed and nice and welcoming staff

8

Peter

Jan 15, 2026

·

Stayed 1 night

Good, clean room, helpful staff, good price.

2

Richard

Dec 19, 2025

·

Stayed 1 night

Booked this hotel for 19th November 25, I got to the hotel around 10:30pm at night to find no electricity was on in the hotel, no lights or heating was available in the rooms. The reception area was in utter meltdown due to people trying to find alternative hotels as the reception desk could not help nor assist, I gave them my details as I wanted a full refund didn't want to sleep in a freezing dark hotel room. After various calls and again yesterday 17/12/2025 at 2:40pm I am still waiting for a full refund. The management and customer care at this hotel is shocking !! Not electric !!!

16 A1(M) Norman Cross, Norman Cross, Peterborough, Huntingdonshire, England, United Kingdom

Location

Located in Peterborough, The Milestone Hotel, Peterborough (Cambridgeshire), Sure Collection by Best Western is in the business district, within a 10-minute drive of Bushfield Leisure Centre and Nene Valley Railway - Overton Station. This hotel is 3.3 mi (5.4 km) from Crown Lakes Country Park and 5.7 mi (9.1 km) from Dog Walking Area.

Crown Lakes Country Park(3.3 miles)

Bushfield Leisure Centre(4.8 miles)

Dog Walking Area(5.7 miles)

Nene Valley Railway - Overton Station(5.7 miles)

Thorpe Wood Golf Course(5.9 miles)

Nene Park(6.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 03:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of GBP 4.50 per night. Reservations are not required.

English breakfasts are available daily from 6:30 AM to 9:30 AM for a fee of approximately GBP 11 for adults and GBP 6 for children.

Check-in is from 3:00 PM and check-out is until 11:00 AM. Early check-in and late check-out may be available for an additional fee; requests can be made at the front desk.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific accessibility features for rooms and bathrooms are not detailed.

The hotel is located in Peterborough's business district, approximately 3.3 miles from Crown Lakes Country Park and within a 10-minute drive of Bushfield Leisure Centre and Nene Valley Railway - Overton Station.

Children stay free when occupying the parent or guardian's room, using existing bedding.

The Milestone Hotel, Peterborough Cambridgeshire, Sure Collection by Best Western

Amenities

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