Name: Park Grand Heathrow
Address: 449 Great West Road, Heathrow, Heston, England, United Kingdom, London (and vicinity), Greater London, GB
Price range: $56–$99 per night
Rating: 7.77

What guests think

At Park Grand Heathrow, travellers highlight friendly staff and decent value near the airport, but note basic rooms and aging fittings, inconsistent cleanliness, and occasional noise from thin walls or the flight path.

Facilities draw mixed feedback: the paid on-site parking is tight and confusing, the gym is tiny, and bar service can be unavailable or slow. Dining varies from disappointing, lukewarm breakfasts to decent value buffets and some well-liked dinners. Overall, expect a convenient, budget-leaning stopover close to Heathrow rather than a polished four-star city stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Paid on-site parking is limited and sometimes confusing to pay for. The small basement gym and patchy bar service feel basic.

Related guest reviews

8

Andy

Sep 12, 2024

·

Stayed 1 night

Quite a small carpark considering the size of the hotel! And you have to pay £12 for the privilege to park! Quick check in and for some reason you have to show them photo ID, so I showed my work one which has a photo but they wanted to see my driving license! Surely an email confirmation as I booked the room and said my name is enough?? Not many hotels do this but it bugs the hell out of me when they do as it's personal info on it! 4 lifts to all the floors. The room was spacious and well decorated. The shower room was a good size too. Bed super comfortable Wifi excellent Shower hot and powerful Mini fridge in the room A fantastic view over London! Breakfast not included but could be added if wanted. Location close to Heathrow airport and lots of Indian restaurants!!! Would stay here again if it's a good price.

4

Elliot

Nov 13, 2025

·

Stayed 1 night

Very poor Breakfast didn’t open in time Took ages to check so slow Gym was a small room in the basement and was very poor Room was clean Bed was comfy

6

Michiela

Mar 25, 2025

·

Stayed 1 night

The hotel was fine to stay for one night . Staff were friendly and the room was good for one night . Parking was not great car park very small and busy . The dining room for dinner felt like a school canteen. Menu was limited and food served was poor . The bar had no atmosphere some soft music would have helped and it was a small area . I have stayed In a few of the hotels along the bathe road area and have to say this has been my least favourite

10

Babatope

May 16, 2025

·

Stayed 2 nights

Very Nice Hotel with helpful staff, 10 mins do Osterley station walking. Breakfast decent, Gym decent, I will go back

8

John

Aug 14, 2023

·

Stayed 2 nights

The hotel is clean bright and friendly. Inside the planes fly over quietly thanks to excellent double glazing. The bar shut early, not a big issue as the black bull is just over the road. The car park only has 30+ spaces if you ask it is first come basis. These are just small points definitely look to stay here again, only a short distance from M25.

6

Talha

Sep 7, 2023

·

Stayed 1 night

My stay was fine had no problem. My only and the biggest problem was the parking. It says parking available but the parking does not belong to hotel and they take 12£ per day. I think this is not something you can forget to mention. I think it’s clearly manipulating the price. If you are booking a place from here just add 12£ per day if you are coming with a car.

10

Michael

Jul 4, 2024

·

Stayed 2 nights

Great hotel, cheap and high quality. Parking can be difficult though and not enough spaces

8

Steve

Jun 5, 2024

·

Stayed 1 night

Nice rooms, very clean and modern. You have to pay for parking, which is annoying but not a deal breaker. The guy at the front desk didn't offer to accept payment for the parking, so as far as I could tell, I had to go on the website posted on the sign and pay... which was a nightmare. The parking sign said you have to pay within 20 mins of arrival, and I spent a stressful hour trying to make the online process work (complicated by the fact that when I tried to download the app, it said it wasnt available in my country). After nearly losing my crap because the website and call in option weren't working, and the app wasn't available (and I am tech savvy), I went down to the front desk to complain and they said they could accept payment there (12 GBP), which should have been mentioned at check in. They asked if I had a vehicle at check in, I said yes, and then I guess he forgot about it. Overall, a nice hotel, and surprisingly quiet given the proximity to the airport. But the parking situation sucks.

6

adrian

Mar 7, 2024

·

Stayed 1 night

Parking is a bit of a lottery and doesn't give the Hotel a good look trying to get around the large bins around the grounds. I had a luxurious room but not so luxurious, only had two small towels, USB connection did not work, and the room was very warm and couldn't turn down the air con. Shower was great and plenty of hot water

6

Andra

Sep 23, 2023

·

Stayed 1 night

Room was very clean and had everything I needed. Staff was friendly. There’s not really a gym. Just a few treadmills in the basement and it’s stuffy down there. Only commenting on this because I was excited to workout in between flights. Near Heathrow but not on the hotel strip. About $30 to airport.

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Cleanliness

Many guests found rooms very clean or spotless. Others reported dust, hairs, stained linens or odors, and occasional pests, so standards feel inconsistent.

Related guest reviews

4

nicola

Apr 19, 2025

·

Stayed 4 nights

If it wasn't for finding 2 used condoms and a chicken wing under the bed

4

Amelia

Jul 17, 2025

·

Stayed 3 nights

Bath had hair in the tub. Rubbish under bed. Stayed for 3 nights i requested extra pilows as never received them even after going to reception twice. Never anyone serving at the bar. You always need to seek them out to purchase drink. Breakfast is rather expensive considering the lack of choice. Yet again no one is waitng there to seat you or take payments. The food quality is very poor. And the juice tasted watered down.

2

SHAKTY

May 27, 2025

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Stayed 1 night

The bed sheet has blood stain on it. The bed was uncomfortable A complaint was made to the reception who came and looked at the bed and just put a another sheet on it..not able to move to another room

10

Sharon

Oct 16, 2025

·

Stayed 1 night

Nice room. Very clean. Good bathrooms

2

Said husein

May 20, 2025

·

Stayed 2 nights

The cleanliness was not up to standard, and there was no breakfast included despite it being part of the booking. This is not how well-established hotels usually operate.”

10

Wilfred

May 29, 2025

·

Stayed 1 night

Very clean and good staff at reception.

4

Mohammed

Sep 1, 2025

·

Stayed 1 night

The bed was very small, too high and very uncomfortable. the mirror, table top and other surfaces appeared not dusted for days. Toilet paper was very thin and cheap.

10

Wilfred

Dec 21, 2024

·

Stayed 3 nights

Great staff and very clean

10

Lee

Nov 7, 2025

·

Stayed 4 nights

Room was absolutely spotless

10

Pat

Jun 16, 2025

·

Stayed 2 nights

3 travel buddies staying 2 nights before flying out of Heathrow. We required 3 beds in one room which the hotel accommodated. It was a bit tight, but we were only there to sleep. The beds were comfortable, the room was spotless, and our request for extra towels & a pillow was answered within a reasonable time frame. My only complaint is that the towels are thin and small! No face cloths. I would suggest the hotel invest in large fluffy bath sheets as well as face cloths - that would really put the 'grand' in Park Grand Heathrow! Onsite restaurant had a fabulous breakfast (for a fee) as well as a pretty good menu for supper. Would I choose this hotel again or recommend - I would (I might bring my own towel though)

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Rooms

Rooms are generally basic but comfortable, with some modern bathrooms and good showers; others mention small sizes, dated furnishings, thin walls/door slams, and faults like non‑working TVs or USB ports and inconsistent A/C.

Related guest reviews

6

George

Jun 2, 2025

·

Stayed 4 nights

110V outlet in bathroom doesn't work. USB charger doesn't work either. The carpet and furniture are dated. 15-walk to the closest tube station. Onsite dinning selection is ok.

8

Martina

May 1, 2025

·

Stayed 4 nights

The bathroom is very good. It is not very well insulated, you can hear doors slamming and people talking.

4

Manoj

May 12, 2025

·

Stayed 1 night

Very affordable - but for a reason. The rooms are small, the beds even smaller and the mattresses very tired and uncomfortable. Could do with an upgrade.

8

tenniel

Apr 21, 2025

·

Stayed 1 night

Was fine for the price paid .. room was good size

10

Michael

Sep 14, 2025

·

Stayed 1 night

Enjoyed my one night stay at the Park Grand. Staff were very friendly and efficient and always two of them. Room was comfortable and clean, waterfall shower was excellent. Furnishings were a bit tired and showing their age. Lucky not to get a room close to the door to the lifts (room 104) as it banged loudly when it swung shut. Airplane noise may put off some but didn’t affect me. Breakfast was disappointing (things of a below par Premier Inn breakfast). Room was great value and will stay again.

6

Tahmina

Apr 19, 2025

·

Stayed 2 nights

Not happy at all! Not what I expected as looked better in pictures. Room needs refurbishing and lots of wear and tear. Bed was so bad had back pain did tell them and they did not do anything

10

Christine

Nov 2, 2025

·

Stayed 1 night

Fast friendly check in. Comfortable room

10

ellen

Aug 5, 2024

·

Stayed 2 nights

Big bathroom, GREAT shower. Clean. Quiet. Super comfy bed. Water bottles & instant coffee/tea with kettle provided & replenished each day. Little food/gas stop around the corner (M&S/BP) that kept us from having to eat out every meal. A mini-fridge would've been nice. We didn't use the bar or eat any hotel food.

6

Sarah

Oct 8, 2024

·

Stayed 1 night

Not fully sound proof plus the airconditioner is controlled by reception.I had to ring twice for cooling in my room

6

SULTANA

Jul 5, 2024

·

Stayed 1 night

Sink waa dirty and the shower. Leaking shower dripping. Shower needs sealent cleaned. Remote control on TV was broken. Alot of dust in the room. Bed was comfortable and spacious.

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Service

Service is often praised as friendly and helpful with staff frequently named, but there are recurring reports of slow check-in, strict ID demands, poor communication, and occasional rudeness.

Related guest reviews

10

katrina

Oct 9, 2025

·

Stayed 2 nights

Very good service with friendly staff

2

OLIVIA

Jul 7, 2024

·

Stayed 1 night

Room smelt heavily of smoke, checking in was really slow and room was not ready even though we arrived after check in time. When we told the front desk staff the room smelt of smoke they didn’t apologise and didn’t seem surprised that people would be smoking on the floor even though it’s a non smoking hotel. Would not return as there was no apology or compensation.

10

Kesava

May 24, 2023

·

Stayed 1 night

Excellent front office staff; especially Monika, Altus - very professional, courteous & helpful for any situation

2

Megan

Jun 4, 2024

·

Stayed 2 nights

Really horrible experience, I was in town from overseas to attend a wedding in Syon park. The day of the wedding, there was NO water at all at the property for hours, the staff were unhelpful, didn't offer any compensation. I had to go to a wedding with no ability to shower or wash my hair. I am still yet to hear from the hotel even though i emailed asking for my night to be comped where i had no water at all. HORRIBLE don't book if you want to shower.

10

Angela

Jul 14, 2024

·

Stayed 1 night

I come here often for business and Monica, Altus and Sourabh always makes sure I have everything I need when checking in or out. The are very professional and accommodating and it’s always good to see friendly faces each time I come. The trains are within walking distance and there is always a bus close by if you don’t want to walk. I always get a good nights sleep here and I appreciate all the staff does! Definitely one I recommend.

10

Jason

Feb 17, 2025

·

Stayed 1 night

Amazing hotel, stop here regularly and a special mention to Jason on reception very helpful indeed.

6

James

Jul 21, 2025

·

Stayed 1 night

Room very good value but staff on entry were extremely rude well one chap in particular. Refused my stay unless I had photo ID. I had paid and had booking confirmation and reference numbers. Also the card I paid for the booking with on me too. After a 6 hour journey he didn’t help whatsoever in sorting out the issue but other people were getting checked in wi to out photo ID next to me. I had to get somebody to send me a picture of my passport photo graph to check in which was obviously extremely difficult as I was 300 miles from home. I have stayed in 100’s of hotels and never once have been asked for photo ID. He then sat down and continued to play on his phone.

10

Sameer

Sep 3, 2023

·

Enjoyable trip. I would like to especially mention Rohit Fernandes from reception staff. He was been extremely helpful and considerate when we checked in with a distressed baby. He has also actively sorted our parking issue even after check out.

2

sanjay

Feb 10, 2024

·

Stayed 1 night

Very slow service at reception. Standards were very poor

10

Ronald

Feb 8, 2025

·

Stayed 13 nights

I had a fantastic experience at the Park Grand Heathrow Hotel! We stayed about 2 weeks. The rooms are clean, spacious, and modern; an exceptional atmosphere for European lodging. You are also about a 14 min walk to the Piccadilly Line.The staff went out of their way to assist my family who needed medical attention. A special thanks to Monica and Jeet for making the stay warm and welcoming. I highly recommend stopping here if you're going to London!

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Location

Convenient for Heathrow with bus links and 10–15 minute walks to Hounslow East or Osterley. Far from central London and under the flight path in a residential area that some find less appealing.

Related guest reviews

10

Stuart

Nov 9, 2025

·

Stayed 1 night

Prefect for a one night stay close to airport

6

George

Jun 2, 2025

·

Stayed 4 nights

110V outlet in bathroom doesn't work. USB charger doesn't work either. The carpet and furniture are dated. 15-walk to the closest tube station. Onsite dinning selection is ok.

8

Patricia

Feb 26, 2024

·

Stayed 6 nights

Park Grand London Heathrow Hotel is 2 hours away from cental London and 1 hour from Heathrow airport by bus. It's not the closest to shopping areas and site seeing areas, but it's cheaper than other hotels that closer to the heart of the city. It takes about 10 min to walk from the hotel to the nearest train station. The hotel room was good, but I wished there was an exhaust in the bathroom. The walls were a bit thin. You can hear neighbors if they are loud and smelled cigarette smoke seep into the room once over my 7 day stay. I requested cleaning every day which was done well. The bed was made and toilet paper was replaced everyday. They also provided water bottles after each time they cleaned. Overall, I would rate this hotel a 4 out of 5.

10

Birajay Paul

Dec 15, 2023

·

Stayed 3 nights

Great location. Lots of amenities nearby, good transport links to central London and Hounslow town centre merely 10/15 mins walk away. Some of reception staff are amazing others could do with extra training. Spacious rooms with excellent modern bathrooms. Limited parking spaces first come first serve basis as there are only 32 spaces available on site.

10

David

Jun 26, 2024

·

Stayed 5 nights

Quiet hotel with nice accommodations. Close to Heathrow and the tube line. Dining options within walking distance.

10

Ganesh

Aug 20, 2025

·

Stayed 2 nights

Hotel is in a residential area with good access to buses and the Tube. Felt safe returning late at night with the family and taking a short walk from HC station. The front desk staff (Monica) were friendly and went above and beyond in accommodating our needs and questions.

8

David

Jul 27, 2023

·

Stayed 1 night

A great location for the airport. Take the 111 bus to Heathrow just outside hotel. Great value

8

Mary

Oct 14, 2024

·

Stayed 3 nights

Nice place and a 15 minute walk to the tube station.

8

Marie Josee

May 19, 2025

·

Stayed 1 night

Very well located in regards to Heathrow.

8

Kyleigh

May 18, 2024

·

Stayed 8 nights

If you are going to London then it’s 45 minutes to get there using the tube or Uber. Nice place but inconvenient location

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Dining

Breakfast feedback is mixed, with frequent comments about limited, lukewarm or bland options and extra charges, while others enjoyed the Indian buffet and dinners. Bar service can be unreliable.

Related guest reviews

10

arthur

Jul 23, 2024

·

Stayed 1 night

Very good breakfast

10

Michael

Sep 14, 2025

·

Stayed 1 night

Enjoyed my one night stay at the Park Grand. Staff were very friendly and efficient and always two of them. Room was comfortable and clean, waterfall shower was excellent. Furnishings were a bit tired and showing their age. Lucky not to get a room close to the door to the lifts (room 104) as it banged loudly when it swung shut. Airplane noise may put off some but didn’t affect me. Breakfast was disappointing (things of a below par Premier Inn breakfast). Room was great value and will stay again.

4

Amelia

Jul 17, 2025

·

Stayed 3 nights

Bath had hair in the tub. Rubbish under bed. Stayed for 3 nights i requested extra pilows as never received them even after going to reception twice. Never anyone serving at the bar. You always need to seek them out to purchase drink. Breakfast is rather expensive considering the lack of choice. Yet again no one is waitng there to seat you or take payments. The food quality is very poor. And the juice tasted watered down.

8

Andy

Feb 20, 2023

·

Stayed 5 nights

Generally very happy with another stay here. It's very handily placed by the A4 so expect some noise, especially when you are under Heathrow's flight path, but not much leaks through from externally. First time on this visit, I tried the breakfast. It was not at all pleasant - some of the worst sausages I have ever eaten and the bacon was rock hard - almost impossible to cut even. Thankfully there are breakfast options within a few minutes of the place. Rooms are good, comfortable. Excellent shower/bath facilities and staff are pleasant.

8

Samantha

Jan 22, 2025

·

Stayed 1 night

Great price for a clean, comfy, safe, warm well maintained room. Hot breakfast items were of budget quality but for £9 in London didn't really expect more. Fresh fruit, yoghurt and croissants were nice.

6

Harpreet

Jun 19, 2024

·

Stayed 1 night

Hotel was nice but the first room smelt disgusting like sewage when we walked in. Made we want to feel sick. So called reception and they asked us to come down and changed rooms for us straight away. The second room was smaller with less of a view but was better than the first. Breakfast is very basic, no fried eggs or special requests just scrambled eggs were available and the taste of the bacon was strange.

10

Dennis

Sep 16, 2023

·

Stayed 1 night

Excellent stay. Good breakfast. Great pub across the street.

8

DAVID

Jul 19, 2025

·

Stayed 2 nights

Weak breakfast, bad dinner.

10

Symonie

Sep 20, 2024

·

Stayed 1 night

Dining not very good and limited

8

Trevor

Sep 4, 2025

·

Stayed 2 nights

Food quality and service in restaurant was excelent

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AI-generated summary based on recent guest reviews

Month	Average price
January	$96
February	$177
March	$251
April	$112
May	$137
June	$79
July	$131
August	$251
September	$248
October	$120
November	$75
December	$69

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $82	5 $92
6 $58	7 $58	8 $67	9 $83	10 $82	11 $98	12 $98
13 $65	14 $70	15 $98	16 $97	17 $98	18 $82	19 $99
20 $75	21 $72	22 $71	23 $71	24 $62	25 $98	26 $98
27 $56	28 $60	29 $60	30 $65

Su	Mo	Tu	We	Th	Fr	Sa
				1 $73	2 $72	3 $97
4 $74	5 $86	6 $98	7 $95	8 $88	9 $96	10 $97
11 $72	12 $85	13 $98	14 $95	15 $96	16 $98	17 $97
18 $72	19 $77	20 $98	21 $84	22 $78	23 $95	24 $97
25 $76	26 $90	27 $86	28 $87	29 $91	30 $94	31 $94

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About this property

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What guests think

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