Tivoli Doelen Amsterdam Hotel

This hotel is in an excellent location. We were there for business at the RAI convention center. It is easy to walk to great shopping and restaurants from this hotel very close to the red light District for the one stroll just to see it. The staff is fantastic. They will bend over backwards and do anything for you. The restaurant inside the hotel is excellent five stars. Downside to the hotel was the room. We had the best suite in the hotel but… Carpet was disgusting. And the room was extremely cold. 16°C. It was unacceptable. This lasted for a couple of days as the heat system cannot keep up. They put an auxiliary heater in our room which helped a bit. I’m sure the other rooms are better. The only other thing we noticed was an awful smell within the lobby in our room. We smelled that in other restaurants in the lobby of the hotel next-door. We think it might be from the canal. I Amsterdam is always a fun place to visit. Overall great experience. I would stay here again just not on the first floor.

The facilities were exceptional - lobby, restaurant and bar as well as the individual accommodation. The staff was most gracious and accommodating. The breakfast is one of the best anywhere.

The hotel is smaller than it appears in pictures. There is no gym on premises, but you can use the gyms at a couple of adjacent hotels free of charge. Service is nice and helpful, rooms are a bit small but it is the center of Amsterdam... we had an amazing view from our room. Location is central, but not right in the middle of the noise. However, there is some noise and some late night drunks in the area. Overall, it was a very nice hotel and we enjoyed our stay.

Enjoyable stay. Location couldn’t really be better (yes there is noise outside the hotel until late - but to be expected given the location). Friendly staff. Only slight negative is that room service is very limited - don’t expect to be able to get a quick burger or a sandwich/snack in the hotel. The hotel is right in the city centre so finding somewhere to eat isn’t too challenging, but it was frustrating having to go out when I arrived after a long journey. Very surprised to find this sort of limitation with this grade of hotel. But other than that, excellent. Would definitely stay there again.

Easy to get to, friendly staff,. We had a meal in the evening here and it was fantastic. The chef came out and asked if all was ok we even got a second helping of the cheese board off them. They also do a great cocktail at the bar.

The bed and pillows were so comfortable. The staff was incredibly attentive. The restaurant was incredible. Some of the best fish we have had anywhere. The sea bass was exceptional.

Ideal location as wide variety of experiences accessible. Very accommodating at breakfast time for gluten free requirements. All staff very friendly and helpful. 4.30- 5.30 Tivoli moment where a free drink and tasty Dutch bite was always enjoyable. Would return.

We had a great stay at Tivoli. The staff were extremely welcoming upon arrival and the doorman upon entry and exit was always smiling and greeted us. The room although small (most European hotel rooms are) was clean and cozy. Loved the fual shower heads (best part of the room id say!). We didn't eat at the restaurant, but the food looked good from what I saw. I do not like that the hotel did not have a gym (esp for the price of the room). Their sister hotel down the road did which was small. I also didnt like that if you wanted to ride the bikes that was an additional cost. For the price it should've been included. I do think its a little on the pricey side for what the hotel offered and although really nice probably wouldnt stay again based on the rate.

I highly recommend this hotel, the staff was super attentive, the food was top notch and the location was within walking distance of all the attractions. The room was very comfortable and had a great view but the staff in the hotel really made all the difference. I really love the breakfast and dinner as they have a lot of options and the food was really good. I recommend the breakfast as you can order eggs Benedict, omelet or just grab food from the buffet. My favorite was the hot chocolate my wife and I are still craving it weeks later.

Rooms were well kept and hotel staff very friendly and accommodating. Evening cocktails the hotel hosted were a wonderful way to rest before heading out for the evening. Hotel itself was perfectly located for everything we wanted to see and for easily accessible for arrival and departure travel via the metro.

Great hotel. Everyone on staff was exceptionally responsive and respectful. The hotel sets the standard for cleanliness and overall visual appeal. I don’t see how anyone could be disappointed with this hotel.

While the location is excellent, this hotel falls short of being a five-star establishment. Despite claiming recent renovations, it's unclear where the funds were allocated as some hotel rooms still require new carpets. Additionally, investing in an ionizer for the front entryway would greatly improve the initial unpleasant smell upon entering the hotel. With some small improvements, I would consider returning to this property. Besides those things, the staff was great.

Spotless, attentive staff,

Very nice boutique hotel. Carpets in rooms can be updated. Needs shelving in bathroom and a shelf or piece of furniture for room. Beautiful bathroom but nowhere to put anything.

The staff are super friendly and very polite. The hotel itself is a little bit worn down. The carpet in our room was super dirty.

Rummet var kallt, åtgärdades med x-a element, nyrenoverat badrum med marmorgolv utan golvvärme bristfällig städning, gaammalt godis från förra gästen i byrån bredvid sängen. smutsiga glas togs bort men ersattes ej av nya

An amazingly located hotel in the heart of Amsterdam. With easy walks from local transport and nearby attractions, it's a perfect choice for someone looking to explore. The hotel is also beautiful and steeped in local history. The staff are extremely polite and helpful, although the breakfast team needs to bump their awareness and speed somewhat as waiting 30 mins for the first coffee and cutlery is unacceptable. The buffet items are also often poorly stocked and overall the breakfast experience was a little oddly paced. Unfortunately, the property is also suffering from it's age and a lack of TLC. Small things such as leaky showers, poorly grouted shower fixings and a plethora of dust bunnies and dusty throw pillows detract from the experience. More egregiously, the carpet is in dire need of a deep clean or outright replacing as it is stained and worn. Worse still, our corridor smelled of sewage our entire trip and whilst we were assured it was simply the canal, no where else in Amsterdam exhibited this. To their credit, we were offered an alternative room, but it would have been a downgrade and the room itself thankfully didn't smell (despite being right next to said canal!). In fact, our room was technically an 'upgrade' from what we had booked, except that I suspect the previous tennants complained enough about the smell to move. Also, make use of the pillow menu as their defaults are held together only by their communal inneptitude to provide ANY neck support.

Amazing location and beautiful hotel. The lobby is spectacular, the rooms are extremely well designed and the bathroom might be the best one I have experienced. Great breakfast buffet and the bartender is wonderful. Enjoyed the complimentary snack. There was a funky sewage smell just outside our rooms in the hallway that no amount of perfume could rid or mask. Perhaps it is time to change that carpet. Otherwise, truly wonderful stay and I would stay again.

This is a five-star hotel in terms of design and ambiance—it’s undeniably beautiful and in a great location, with easy access to everything Amsterdam has to offer. However, there were several service-related issues that kept it from feeling like the true five-star experience it aims to provide. The biggest disappointment was housekeeping. Despite leaving our room by 9:00 AM and not returning until around 4:00 PM, our room wasn’t cleaned for two days. Eventually, I had to find the maid myself just to get fresh towels and toilet paper. She seemed frustrated by the request, which made the situation more uncomfortable. It’s possible our room's location put us late in her schedule, but at this level, that shouldn’t be an excuse. On our last day, the room was finally cleaned—perhaps to check the minibar—but by then, the impression had been made. There were also some functional issues: the bathroom door didn’t fully close, and the hotel was noisy at night due to nearby nightlife. One evening even involved a police presence outside. During the day, construction blocked the street, adding to the disruption. On a more positive note, the bartender was fantastic—he learned how to make a drink I requested and kindly got us cappuccinos after dinner. His warmth and attentiveness really stood out. Overall, the hotel presents itself as a luxurious, five-star property, and it certainly looks the part. But in several important ways, the service just didn’t live up to that standard.

This is the best hotel ive had the pleasure of being able to stay in its in a great location and has some beautiful views , the staff here are exceptional and really went out of their way to help me and ensure my stay at Tivoli Doelen Amsterdam was perfect , the staff were cheerful, friendly ,happy to help no matter what , we were greeted with a fresh glass of still or sparkling water and a hot towel for our hands upon arrival , our room was immaculate and kept pristine everday we were there , its in a great location to and all manor of shops restaurants, bars , cafes etc are within a no time at all walking distance I would reccomend anyone stay here , i certainly will be staying here again upon my next visit to Amsterdam

The hotel is in a good area and right next to University. Centrally located for easy walking to nearly anything you want. The room would not cool down during the night and if you open the window, there was a lot of noise all night. The room does not leave a lot of moving around space as the rooms are small but had a comfortable bed. The service in the bar was really great.

Beautiful view of the canal. Comfortable bed. Room is extremely small. No space for a carry on suitcase.

Great hotel Perfect localization Very small room Horrible internet connection. The hotel needs to improve it. Nowadays there is no explanation to have terrible internet WiFi service. I had to work online and it not possible.

The LOCATION was pretty good as we walked to all the major attractions. Anne Frank house - 23 min, red district - 7 min, Van Gogh museum - 24 min. The ROOM was a bit small, even for a superior room with Canal View, with little room for the luggage (no rack either). There was a little hallway with a decent size closet, so we had to squeeze the luggage in there. The bed was pretty comfortable and there was no outside noise during the night. There was a coffee maker and a tiny fridge that was filled with drinks (for purchase). The BATHROOM was big and the shower was huge. It contained all of the things you needed, like a magnifying mirror, a dryer, shampoo, conditioner, etc. It was really nice and modern.

very pleasant stay with great view

We had a wonderful stay at Tivoli Doelen Amsterdam. The location is perfect. Our room had a beautiful view of the canals. The bed is very comfortable. Our room was a bit on the small side but not terrible. There is a bit of street noise especially on the weekends. The staff was very helpful and the breakfast was excellent. Would definitely return.

Beautiful property and great location. Only negatives were no air conditioning and the room was quite cramped.

Our air conditioner did not work the first night but the staff brought a fan and the air was repaired the following day. Very comfortable after that.

This hotel is wonderfully located with easy access all around Amsterdam. There are nice shops and dining options close by. We had a superior room with canal view on the 5th floor, but the view is blocked by an inaccessible balcony and the room is quite small. Otherwise, nice hotel we would stay at again.

I loved the atmosphere. The hotel is old but well maintained. The staff were amazing. Everyone was very friendly and helpful. We had an issue with the air conditioning, and when it was not resolved the first day, they moved us and the rest of the stay was great!

Great hotel. Everyone on staff was exceptionally responsive and respectful. The hotel sets the standard for cleanliness and overall visual appeal. I don’t see how anyone could be disappointed with this hotel.

Note this review is coming from an American tourist (and spouse) that are in our early 50s and loved spending a relaxing week in Amsterdam. Absolutely 5 out of 5 stars for our experience at this hotel. Location is PERFECT - super close to everything yet VERY quiet and away from the craziness. Absolutely was an exceptional stay. ALL staff from the doorman to check-in were excellent, and the breakfast staff was truly the best staff I have ever seen. Precious was so friendly and helpful and by the end of our stay anticipated our every need. The lady of Italian heritage could not have been better. And the hostess (I believe of Asian descent) was completely top notch and made us feel like we were family. The rooms are very nice, super clean, and have the best sound insulation I have ever experienced in a hotel. The AC works great if you like it cold at night, the showers are awesome and have great hot water, and the TV has adequate channels in English to keep up with the news at night. Not a complaint at all, but my only "FYI" is that the 5 star hotel rating is not quite equivalent to other 4 and 5 star properties I have stayed at in Asia and North America. However, in Amsterdam there are a number of supposedly 3 star properties that look like places I would never even consider staying, so know you are staying at one of the nicest hotels in the city. Anyway, the experience and my happiness level (AND factoring in the value) is a STRONG 5 out of 5.

Perfect location. Maurice was excellent.

Absolutely beautiful historic property in excellent condition. Staff top top. Walkable convenient area. Would definitely recommend.

An extraordinary pleasurable stay at this gorgeous hotel … beautiful suite, fantastic huge bathroom, generous large room with a fantastic view. The breakfast buffet was excellent … we enjoyed this every morning of our stay. Friendly, helpful staff who really went out of their way to ensure that we were very well taken care of. In the very heart of Amsterdam, old world charm at its most enjoyable. Very highly recommend indeed.

An amazingly located hotel in the heart of Amsterdam. With easy walks from local transport and nearby attractions, it's a perfect choice for someone looking to explore. The hotel is also beautiful and steeped in local history. The staff are extremely polite and helpful, although the breakfast team needs to bump their awareness and speed somewhat as waiting 30 mins for the first coffee and cutlery is unacceptable. The buffet items are also often poorly stocked and overall the breakfast experience was a little oddly paced. Unfortunately, the property is also suffering from it's age and a lack of TLC. Small things such as leaky showers, poorly grouted shower fixings and a plethora of dust bunnies and dusty throw pillows detract from the experience. More egregiously, the carpet is in dire need of a deep clean or outright replacing as it is stained and worn. Worse still, our corridor smelled of sewage our entire trip and whilst we were assured it was simply the canal, no where else in Amsterdam exhibited this. To their credit, we were offered an alternative room, but it would have been a downgrade and the room itself thankfully didn't smell (despite being right next to said canal!). In fact, our room was technically an 'upgrade' from what we had booked, except that I suspect the previous tennants complained enough about the smell to move. Also, make use of the pillow menu as their defaults are held together only by their communal inneptitude to provide ANY neck support.

The property is beautiful and is located on the wonderful location. The staff however was interesting, few incidents happened and i don’t know what to think of them. For example, the room was not properly cleaned before hand and we were blamed of smoking in the room by the cleaning ladies because of some significantly really really old cigarette buds found from outside the window. The cleaning ladies also for some reason never emptied out the room bins and took out trash? We had the breakfast buffet, one morning there were flies in the juice served… second day, we wanted to sit at our usual seat where we sit everyday and the restaurant person asked her to move because it was for 4 people — another couple came and wanted that seat and it was given to them without question even though they were also just two people. (mind you the entire restaurant was completely empty). I wish the people made it better since the location/hotel was absolutely amazing!

i fell going to room, snd hotel checked on me snd sent ice, appreciate the care

We stayed for one week at the Tivoli Doelen in Amsterdam, right on one of the canals in a very centrally-located place. Their employees were excellent, especially Sonne who checked us in and then continued to help us with recommendations throughout our visit. She truly gave us outstanding service. We were traveling with our adult daughter, so we had two rooms. They both overlooked one of the canals, which was a beautiful view. It was about a 5 minute walk to the closest Metro station and there were excellent restaurants and some shops all within walking distance. The bed was a little firm for me, but my husband and daughter were both very comfortable in it. The bathroom doesn't have a lot of counter space, but there was a shelf outside the bathroom that we used for some of our things. All together, it was the perfect location for our week-long stay in the beautiful city of Amsterdam.

Wonderful hotel in convenient location. Staff very helpful and attentive. Good fresh breakfast. Cannot fault anything.

Beautiful stay at this lovely classy hotel. I wish I could give it 10 stars!! Immaculate, clean, and very classy! Located in the perfect spot in the middle of the city. All landmarks are about an18-20 minute walk. Treat yourself!! We’ll ba back

Excellent stay at Tivoli Doleon Amsterdam. The room was well appointed with very comfortable bed. It’s located conveniently close to trams and trains making it a great starting point for touring. The staff is very accommodating and breakfast was fantastic!

We had a wonderful stay at Tivoli Doelen Amsterdam. The location is perfect. Our room had a beautiful view of the canals. The bed is very comfortable. Our room was a bit on the small side but not terrible. There is a bit of street noise especially on the weekends. The staff was very helpful and the breakfast was excellent. Would definitely return.

Very pleasant stay. perfect location, nice room, good (but costly) breakfast.

Warmly greeted after a long night of flying, we very much enjoyed our three night stay. Bert and Rose were extraordinarily helpful. Loved the modern shower. The room was smallish but had great canal views. Hotel is at the heart of Amsterdam, with easy walks to everywhere from the museums to the red light district.

Perfect location, beautiful view, close to lots. Very elegant hotel.

This hotel is wonderfully located with easy access all around Amsterdam. There are nice shops and dining options close by. We had a superior room with canal view on the 5th floor, but the view is blocked by an inaccessible balcony and the room is quite small. Otherwise, nice hotel we would stay at again.

Great staff and service, this hotel is in a good location by the canals and centralized in the city Deluxe rooms are large, bed is very comfortable

Great location! Walking distance to major city highlights and outstanding restaurants in the area. Beautiful hotel architecture, rooms have been nicely updated still preserving the charm of time. Highly recommend

Small, but lovely rooms. Convenient, quiet location, but just across a canal from one of the busier areas of Amsterdam.

If you are traveling to Amsterdam and want to experience a 5 star hotel Tivoli Doelen Hotel is for you. Less than a 30 minute drive from the airport. Located right on one of the canals in Amsterdam. There is not a negative thing about this hotel. From the moment you step into the hotel you are treated like family. Every staff member treated us as if we were the only guests. The food is outstanding. Every course for dinner was wonderful from taste to presentation. The breakfast buffet once again will not disappoint. It is centrally located and very easy to walk to experience the town. Do yourself a favor and consider this hotel if you are traveling to Amsterdam.

Breakfast was delicious and you can order off the menu

Updated historical building. Very nice stay. Excellent breakfast.

This is a really nice hotel in the heart of the old city center. The room and bathroom were up to date/very nice. The restaurant served a very nice breakfast (although pricey), and the wait staff were very friendly. The reception and bellmen were also very helpful with directions and recommendations…

Enjoyable stay. Location couldn’t really be better (yes there is noise outside the hotel until late - but to be expected given the location). Friendly staff. Only slight negative is that room service is very limited - don’t expect to be able to get a quick burger or a sandwich/snack in the hotel. The hotel is right in the city centre so finding somewhere to eat isn’t too challenging, but it was frustrating having to go out when I arrived after a long journey. Very surprised to find this sort of limitation with this grade of hotel. But other than that, excellent. Would definitely stay there again.

The bed and pillows were so comfortable. The staff was incredibly attentive. The restaurant was incredible. Some of the best fish we have had anywhere. The sea bass was exceptional.

An amazingly located hotel in the heart of Amsterdam. With easy walks from local transport and nearby attractions, it's a perfect choice for someone looking to explore. The hotel is also beautiful and steeped in local history. The staff are extremely polite and helpful, although the breakfast team needs to bump their awareness and speed somewhat as waiting 30 mins for the first coffee and cutlery is unacceptable. The buffet items are also often poorly stocked and overall the breakfast experience was a little oddly paced. Unfortunately, the property is also suffering from it's age and a lack of TLC. Small things such as leaky showers, poorly grouted shower fixings and a plethora of dust bunnies and dusty throw pillows detract from the experience. More egregiously, the carpet is in dire need of a deep clean or outright replacing as it is stained and worn. Worse still, our corridor smelled of sewage our entire trip and whilst we were assured it was simply the canal, no where else in Amsterdam exhibited this. To their credit, we were offered an alternative room, but it would have been a downgrade and the room itself thankfully didn't smell (despite being right next to said canal!). In fact, our room was technically an 'upgrade' from what we had booked, except that I suspect the previous tennants complained enough about the smell to move. Also, make use of the pillow menu as their defaults are held together only by their communal inneptitude to provide ANY neck support.

I highly recommend this hotel, the staff was super attentive, the food was top notch and the location was within walking distance of all the attractions. The room was very comfortable and had a great view but the staff in the hotel really made all the difference. I really love the breakfast and dinner as they have a lot of options and the food was really good. I recommend the breakfast as you can order eggs Benedict, omelet or just grab food from the buffet. My favorite was the hot chocolate my wife and I are still craving it weeks later.

We loved the Doelen Hotel and Staff were all terrific. The beautifully situated dining room (unf) becomes overwhelmed - all of our food was overcooked. Fix that bit and the hotel is just fabulous.

Wonderful hotel in convenient location. Staff very helpful and attentive. Good fresh breakfast. Cannot fault anything.