Meliá Vinpearl Phu Quoc

This resort is large and broad, access to the beach was a little wayward unless you stayed at the beachfront villa. You would need transportation to visit outside the resort, due to this reason we may stay close to Duong Dong city for more accessing to nearby location. It is a great place to relax and enjoy peace and quiet. The resort beach is clean with lifeguards, water related activities and no crowds. Villa pool is great for private enjoyment. Breakfast is excellent with varieties, we enjoyed vietnamese foods the most.

Had high hopes for this lovely villa and resort but they sadly fell short. April 2025, very low occupancy so food/drink places limited, season coming to end. All inclusive limitations on food/drink and places we could eat/drink were in place - with no explanation as to what ‘Premium AI’ was so these ‘extras’ could be attained. eg, a lovely cocktail bar with nice seats (and was empty) but told couldn’t go in there. Theme/Menu in main buffet was mainly suited to Koreans. Difficult to get drinks in buffet, often warm as no onsite bar. Room - fantastic but little touches (wet paint ruined some clothes, ants in bathroom, broken catches on sliding doors) let it down. Complex system to using beach towels, with a £40 deposit per towel that seemed crazy, we didn’t dare borrow a golf umbrella! Sea, beach lovely, although main pool (Ibiza) seemed to have many bugs in it. Shame not constantly being removed as lots of staff that were not very busy. Games room, absolutely fantastic pool table, but no bar nearby (that we could go to) meant carrying drinks up a huge staircase to play pool. We guess many who stay here would visit the ‘theme parks’ at this end of the island, these were not of interest to us but driving past them, from the road they looked tired with miles of empty shop fronts. Airport transfer well organised and comfortable. Felt a partial refund would be fair for the limitations and closed facilities but nothing offered from Melia when requested via Expedia.

It is indeed a 5-star hotel with all huge villa style single houses, all have private swimming pool and a very good on-call moving around transportation system with very short waiting time. I believe all guest villas are for minimum of 4 or more guests with living room, kitchen, dining room with multiple guest rooms and baths. It was an unforgettable 2-day stay for me except the rain in Phu Quoc area in October. There are shuttle buses to theme parts as well as the airport. Strongly recommended for the affordable price I paid.

Flott hotell med eget privat basseng. Det går også gratis buss inn til byen for billigere mat alternativer, samt gratis buss til safari.

객실이 넓고 바로앞에 수영장이 크진않았지만 바로있어서 아이들 놀기에 좋았습니다 저녁에도 물이 따뜻해서 저녁까지 수영 하고 놀았어요 !

The resort is nice but not worth a 5 star. The dining options are extremely expensive (overprice). Lunch buffet 500000 VND/person. Dinner buffet 770000 VND/person week day and 850000 VND/person weekends. The resort doesn't have any entertainment. Just relax, go to the beach, and swimming pool. Complementary bicycles need to reserve a head of time but the staffs did not mention it. It has a good gym.

Beautiful resort. Right by the beach, nice, quite, clean & private. Services were excellent, just a little lack of info when checked in; since the hotel has so much to offer. Love the spa within the resort. Good restaurants & foods. The buffet was excellent (good taste & lot of options). Overall, love the place. Will stay again on my next visit.

Awesome swimming pool by the beachfront. Also the sports/activities is great! Thanks Meliá!!!

Despite a horrendous 1-hour check-in, we had a great stay at Melia. The resort is big, but Villas are private and very spacious. We loved the yoga (with Vani and Risa), the pool room, the Melia-nade! We had some issues with the plumbing (toilets and shower drains) but we're resolved with maintenance. I don't know what happened at check-in, but this started our trip on a sour note. However we ended on a nice note with staff very accommodating to our family.

This was a family of 5 stay, with 2 toddlers and 1 teenager. Everyone loved it. The kids club was great for the toddlers and they have scheduled activities. Maybe after age 6 or 7 it could be to baby-ish. The private pool was aaaaaaaamazing, especially for a night swim. We had the two bedroom villa. Breakfast and dinner was included in our stay. The buffet had lots of variety for the a m. and p.m. The food was decent some dishes were really good. I would definitely consider the food pkg bc outside the resort, nearby, is nothing (that we saw of). There is a shuttle that takes you to Vinwonders and the safari. The hotel staff was nice, the pool was nice, the beach was nice. The property is huuuuuuge. There are coconut and mango trees everywhere. The bed and sheets are standard. The villa itself is aaaaaamazing. It does have a kitchen but we had not dishes or cookware in ours, odd. But we also didnt plan on using it anyway. We did order room svc, the pizza, Ceasar salad, and spring rolls were NOT good. The burger was decent.

Very nice, clean, relaxing resort.

Be aware that this hotel has a purely «all inclusive» concept. There were unfortunately no possibilities to buy drinks, beers etc. without wristband options. Neither any à la carte dinning. Luckily there was a really nice beach restaurant in the next door hotel where you could pay for good quality food and drink services (The Haven Beach Club). Having that said, the staff was lovely and service minded and the premises clean.

We have clogged toilets for our entire stay. We called many times, facilities staff came to fix but problem still persisted thru out our stay. Also water pressure was low, making it difficult to take shower, also pool water level dropped by half starting in our second day. On the first day, we noticed strong odor of fresh paint, we also noticed pieces of paints peeling on the floor.

룸 업그레이드 해주셔서 3베드룸에서 숙박하게 되었습니다! 다만 고장난 곳들 발코니 출입문 시건장치. 또 리모컨이 없는 것, 티비를 안 봐서 다행이였구요 청소는 눈가리고 아옹 물은 넉넉히 주셔서 좋았어요 북부에선 최고

The hotel is tired and the middle management are not up to the job. The room was dirty on arrival (basic dirty as in thick dust on surfaces) but we were moved. The pool kept draining or stopped filtering which was a pain. Breakfast buffet was ok but a 20 minute wait to get to it. The main meals are over priced. After 2 nights I paid a taxi driver a few quid and from then on he sorted restaurants, travel, scooters-the whole thing. The resort is a sad place. It is trying to be a Disneyland but with not enough customers so it is dating rapidly as no capital expenditure to keep it going. I fear in a couple of years it will bankrupt itself. Mrs B also pointed out that the resort ran out of white wine, so no way a 5 star resort.

조식이 별로 매일 같은 메뉴에 커피머신 수가 적어서 항상 줄을 오랫동안 서야해서 그다지 썩. . 욕실에는 개미와 벌레가 자주 보임

Beautiful villas, however the property can be maintained better. Dishes weren’t included in the kitchenette which was an inconvenience because had to call down for them. The daily cleaning staff weren’t the best in comparison to some other locations I’ve been Service was impeccable and very accommodating otherwise and food was definitely a surprise for me. Best all inclusive resort I’ve been to for this matter. Beach didn’t have any beach chairs. Golf course near by which was nice.

친절함과 정갈함이 주는 편안함. 어머니랑 이모랑 3박 4일 동안 다녀왔습니다. 객실은 넓고 편안했어요. 직원분들도 너무 친절하셔서 가족들이 많이 좋아했습니다. 다시 푸꾸옥을 간다면 저는 꼭 여기로 다시 갈 예정입니다.

유명한 숙소로 알려진 곳아었고 규모가 상당했으나 전반적으로 서바스 품질이 떨어지고 숙소가 청결하지 못했습니다. 개인풀은 더러웠고 방에는 모기가 있어 엄청 많이 물렸네요. 빈원더스랑 사파리가 근처에 있는 장점이 있지만 솔직히 또 가고 싶지는 않네요.

The hygienic conditions at the toilet did ruined my holiday mood.

Had high hopes for this lovely villa and resort but they sadly fell short. April 2025, very low occupancy so food/drink places limited, season coming to end. All inclusive limitations on food/drink and places we could eat/drink were in place - with no explanation as to what ‘Premium AI’ was so these ‘extras’ could be attained. eg, a lovely cocktail bar with nice seats (and was empty) but told couldn’t go in there. Theme/Menu in main buffet was mainly suited to Koreans. Difficult to get drinks in buffet, often warm as no onsite bar. Room - fantastic but little touches (wet paint ruined some clothes, ants in bathroom, broken catches on sliding doors) let it down. Complex system to using beach towels, with a £40 deposit per towel that seemed crazy, we didn’t dare borrow a golf umbrella! Sea, beach lovely, although main pool (Ibiza) seemed to have many bugs in it. Shame not constantly being removed as lots of staff that were not very busy. Games room, absolutely fantastic pool table, but no bar nearby (that we could go to) meant carrying drinks up a huge staircase to play pool. We guess many who stay here would visit the ‘theme parks’ at this end of the island, these were not of interest to us but driving past them, from the road they looked tired with miles of empty shop fronts. Airport transfer well organised and comfortable. Felt a partial refund would be fair for the limitations and closed facilities but nothing offered from Melia when requested via Expedia.

Beautiful place. Best room ever stayed in. Two room Villa.

The rooms ate large.we asked for a 2 bedroom flat. We had two bedrooms with king beds and a room with 2 single beds. It can easily house 2 couples and 2 young adults There was a large dining table for 8 and a sitting area . There was tv in the hall and in each room. We had a lake view room but the lake is nothing to talk about. The beach front rooms are better. The buggies from the reception area and breakfast place is usually crowded but we can secure a seat in 10mins max. Would recommend this hotel although it is more than an hours drive to the cable car stn. Grand world with the food and massage is only 10mins away.

룸 업그레이드 해주셔서 3베드룸에서 숙박하게 되었습니다! 다만 고장난 곳들 발코니 출입문 시건장치. 또 리모컨이 없는 것, 티비를 안 봐서 다행이였구요 청소는 눈가리고 아옹 물은 넉넉히 주셔서 좋았어요 북부에선 최고

The property was super spacious and looks beautiful. Its decor was elegant and truly stunning. It has pretty much everything you need. The private pool was a bonus. We love it very much. All staffs were very friendly and helpful. It was truly an amazing experience for us staying here. We would highly recommend to everyone.

The hotel is tired and the middle management are not up to the job. The room was dirty on arrival (basic dirty as in thick dust on surfaces) but we were moved. The pool kept draining or stopped filtering which was a pain. Breakfast buffet was ok but a 20 minute wait to get to it. The main meals are over priced. After 2 nights I paid a taxi driver a few quid and from then on he sorted restaurants, travel, scooters-the whole thing. The resort is a sad place. It is trying to be a Disneyland but with not enough customers so it is dating rapidly as no capital expenditure to keep it going. I fear in a couple of years it will bankrupt itself. Mrs B also pointed out that the resort ran out of white wine, so no way a 5 star resort.

Villas are decently affordable for what you get, everything other than lodging is petty pricy like food and spa stuff. The units have zero silverware or plates. Villas come with a stove but have zero pots and pans which is odd. Property is pretty dated as far as technology goes. Pros were amazing staff and affordability for larger groups. Cons were dated and not fully equipped. Not a walkable location at all. I would recommend going somewhere else like Wyndham or radisson blue closer to grand world unless you just wanna relax and not leave your place for the entire stay. It was just okay.

我book的是4套房的屋型，非常大非常舒適，床具和地面也非常乾淨，看得出有好好打理，基本上以這個價錢沒什麼可以投訴，除了在SPA前台工作的人員非常無禮貌之外，其他員工都非常有禮貌友善，會主動幫助你安排很多東西。唯一美中不足是浴室的水壓不穩定，水力偏低，洗澡時有點尷尬。另外，在生日那天預約了BBQ到會，太喜出望外了！估唔到呢個價錢有咁多海鮮同肉類，而且質素幾高，其他前菜飯湯甜品等，係好似搬咗個buffet去你個villa 食咁，我哋個日係留係酒店玩，有見到工作人員set up, 整個過程佢哋都好認真好細心，如果你人多又懶得出去食飯，呢個villa BBQ 真係抵到爛！overall 非常滿意！

I was pleased with the excellent room condition and the spaciousness of the accommodation.

호텔이 고급지지는 않지만 넓고 편해요 내집같은 느낌 마감재나 이런건 좀 훼손되고 개인풀은 벌레가 좀 떠다녔지만 1bedroom 예약했는데 3bedroom upgrade 받았어요! 어른2에 아이1인데 방3개 화장실 4개(그중 샤워실은 3개 있음) 너무 편하게 내집처럼 생활했어요 메인베드룸은 킹베드에 소파에 바로앞에 개인풀로 나갈 수 있고 bathtub showeroom 세면대2개로 넓찍한 화장실까지 같이 있었고 나머지방은 트윈베드랑 킹베드랑 각각 있었고 방머더 샤워시설딸린 욕실이 있었어요 취사는 안되는 부엌이지만 냉장고 냉동실이 커서 편했고 무료 물은 매일 6개씩 제공합니다. 공용수영장은 총 2개인데 25년 10월초 기준 1개는 운영하지않아서 1곳만 갔고 조식당은 2곳중 메인로비는 붐벼서 jarana 로 갔는데 고급지고 좋았어요 조식메뉴가 여러가지는 아니지만 쌀국수 반미 샐러드 치즈 과일 빵 그리고 몇가지 음식들이라 부족함은 없어요 호탤애서 운영하믄 셔틀로 빈원더스랑 그랜드월드 다니고 호탤냐뷰에서는 툭툭(버기카)로 잘 다녔어요 공항-호텔 픽업 및 드롭 서비스 잘 활용했고, 체크아웃 오후12시에 하고 그랜드월드 마가서 마서지받고 호텔로 컴백해서 게임룸 가서 탁구, 포켓볼, 풀스게임 등 즐기다가 공항으로 갔습니다. 레이트체크아웃은 거의 300만동 요구해서 레이트 체크아웃없이 저녁 6시까지 지냈는데도 불편함이 없네요! 가격대비 만족합니다.

Far from airport and city center some part of resort showing sign of wear and tear staff generally helpful and friendly but not all are English competent

Well-trained and very friendly staff.

이곳을 찾으신다면 숙소는 조용하고 직원들의 친절함에 반할것이다 리조트 주변 관광지 그랜드월드, 빈원더스, 사파리등 무료 버스이용이 가능하며 리조트가 큰편이라 버기를 이용해서 비치나 레스토랑을 이용하는데 너무 편하다 굳이 리셉션에 버기를 안불러도 지나가는 버기가 많기 때문에 길 가다 원하는 행선지 말 하면 다 데려다 준다 중요 한건 영어가 서툴러도 직원분들이 번역기를 돌리면서 친절하게 대해준다 마지막으로 입구 초입에 예약되지 않은 차량은 통제를 해서 보안이 잘 되어 있다 우린 룸넘버 와 포레스트 레스토랑, 비치 , 리셉션 만 알면 리조트에서 편히 돌아디닐수 있다

Excellent stay, service, breakfast buffet, transportation within resort. Would stay again. Thank you Amelia Vinpearl.

Honestly the whole stay was amazing the friendly staff to the room was amazing! Will be back

Spectacular property! Great breakfast buffet! Amazing, friendly & helpful staff! Excellent amenities on site, and great places nearby to eat, shop, relax & enjoy.

First day, the check in day, minibar drinks were not in the refrigerator. But, the when I check out, the manager told me to pay for the contents of the minibar.

친절함과 정갈함이 주는 편안함. 어머니랑 이모랑 3박 4일 동안 다녀왔습니다. 객실은 넓고 편안했어요. 직원분들도 너무 친절하셔서 가족들이 많이 좋아했습니다. 다시 푸꾸옥을 간다면 저는 꼭 여기로 다시 갈 예정입니다.

Beautiful grounds. Loved the suites & personal swim out pools. Greeter/bellman on our arrival was not helpful with our luggage and was too distracted on his phone. Breakfast was good. waiting for the carts took a while (especially in the rain). We made arrangements to have the cart come at 6am to take us to the lobby and they didn’t show-up.

Despite a horrendous 1-hour check-in, we had a great stay at Melia. The resort is big, but Villas are private and very spacious. We loved the yoga (with Vani and Risa), the pool room, the Melia-nade! We had some issues with the plumbing (toilets and shower drains) but we're resolved with maintenance. I don't know what happened at check-in, but this started our trip on a sour note. However we ended on a nice note with staff very accommodating to our family.

편안한 숙박시설에 만족합니다. 오랜만의 가족들의 힐링이 될수 있는 장소였습니다. 시설리 넓어 항상 버기를 타고 이동을 하였으나, 산책삼아 걸어다니는 길도 아주 이뻤습니다. 또한, 바닷가의 파라세일링도 아주 재미있는 경험이었습니다. 한가지 아쉬운 점은 호텔 주변엔 아무것도 없네요. 아무튼 편안한 휴가 잘 보내고 옵니다.

Far from airport and city center some part of resort showing sign of wear and tear staff generally helpful and friendly but not all are English competent

This resort is large and broad, access to the beach was a little wayward unless you stayed at the beachfront villa. You would need transportation to visit outside the resort, due to this reason we may stay close to Duong Dong city for more accessing to nearby location. It is a great place to relax and enjoy peace and quiet. The resort beach is clean with lifeguards, water related activities and no crowds. Villa pool is great for private enjoyment. Breakfast is excellent with varieties, we enjoyed vietnamese foods the most.

One of the best place to stay in Phu Quoc. It’s a bit far from the city so if calm and quiet is what you’re seeking, this one is definitely the spot

Flott hotell med eget privat basseng. Det går også gratis buss inn til byen for billigere mat alternativer, samt gratis buss til safari.

리조트 자체는 완벽합니다. 다만 주변에 마켓이나 상가가 없어서 저녁에 다닐 순 없어요

매우 친절하고 툭툭으로 숙소 내 이동이 편함. 넓고 깨끗한 편임. 바다가 가까이에 있어 좋았음. 숙소 주변에 편의시설이 없어 불편하고 몇몇 직원은 영어소통이 불가능함.

Villas are decently affordable for what you get, everything other than lodging is petty pricy like food and spa stuff. The units have zero silverware or plates. Villas come with a stove but have zero pots and pans which is odd. Property is pretty dated as far as technology goes. Pros were amazing staff and affordability for larger groups. Cons were dated and not fully equipped. Not a walkable location at all. I would recommend going somewhere else like Wyndham or radisson blue closer to grand world unless you just wanna relax and not leave your place for the entire stay. It was just okay.

빈원더스 사파리가 바로앞이라서 좋았습니다

Perfect location and service, will be back

Had high hopes for this lovely villa and resort but they sadly fell short. April 2025, very low occupancy so food/drink places limited, season coming to end. All inclusive limitations on food/drink and places we could eat/drink were in place - with no explanation as to what ‘Premium AI’ was so these ‘extras’ could be attained. eg, a lovely cocktail bar with nice seats (and was empty) but told couldn’t go in there. Theme/Menu in main buffet was mainly suited to Koreans. Difficult to get drinks in buffet, often warm as no onsite bar. Room - fantastic but little touches (wet paint ruined some clothes, ants in bathroom, broken catches on sliding doors) let it down. Complex system to using beach towels, with a £40 deposit per towel that seemed crazy, we didn’t dare borrow a golf umbrella! Sea, beach lovely, although main pool (Ibiza) seemed to have many bugs in it. Shame not constantly being removed as lots of staff that were not very busy. Games room, absolutely fantastic pool table, but no bar nearby (that we could go to) meant carrying drinks up a huge staircase to play pool. We guess many who stay here would visit the ‘theme parks’ at this end of the island, these were not of interest to us but driving past them, from the road they looked tired with miles of empty shop fronts. Airport transfer well organised and comfortable. Felt a partial refund would be fair for the limitations and closed facilities but nothing offered from Melia when requested via Expedia.

전반적으로 매우 만족스러웠습니다. 다만 규모에 비해 식당이 너무 단조로웠습니다. Sabbia, Forest 두곳 밖에 없어서 선택의 폭이 너무 한정적이었습니다. 사용중인 메인건물들(3동) 보다 사용하지 않는 메인건물들(4동)이 더 많은 것 같던데, 이 건물들을 이용해서 부족한 식당이나 선물샵, 편의점 등을 더 만들면 더 좋을 것 같습니다.

Be aware that this hotel has a purely «all inclusive» concept. There were unfortunately no possibilities to buy drinks, beers etc. without wristband options. Neither any à la carte dinning. Luckily there was a really nice beach restaurant in the next door hotel where you could pay for good quality food and drink services (The Haven Beach Club). Having that said, the staff was lovely and service minded and the premises clean.

This property is NOT 'ALL INCLUSIVE' When you go to a Western All inclusive resort, in room minibar is included. Here it is not included! They given you a three bedroom with adjacent pool option, but remember, pool may not be clean. The Kitchen has NO utensils. An Extended stay in US is much better than what you see here. The dining options are non. Spanish (Japanese restaurant under construction). The buddy/'tok-tok' is usually late 10-15 minutes. The extra-curricular activities - surfing does not exist on property, snorkeling - not on property, vin-safari not included in "ALL Inclusive". My partner got injured - NO FIRST AID KIT AVAILABLE! Look around no AED available. There is a person called 'Terry Nguyen' who runs his own side business of offering 'private snorkeling' experience. He pockets the money and arranges a taxi service and boat service (separate from property admin). Then took us to south of island where the water was not clear, the coral reef had poisonous coral reef and sharp rocks. Expedia and Melia Vinpearl are misleading the customers. Overall expect 50% of what they promise online. Come at your own risk and manage your own health (wound injury -- NO First Aid Kit). I would have had better experience going other genuine all -inclusive resorts with proper standard of safety. Finally, remember, you have to turn on a switch (outside the bathroom) to turn on hot water before putting soap on your body.

Spectacular property! Great breakfast buffet! Amazing, friendly & helpful staff! Excellent amenities on site, and great places nearby to eat, shop, relax & enjoy.

The resort is nice but not worth a 5 star. The dining options are extremely expensive (overprice). Lunch buffet 500000 VND/person. Dinner buffet 770000 VND/person week day and 850000 VND/person weekends. The resort doesn't have any entertainment. Just relax, go to the beach, and swimming pool. Complementary bicycles need to reserve a head of time but the staffs did not mention it. It has a good gym.

조식이 별로 매일 같은 메뉴에 커피머신 수가 적어서 항상 줄을 오랫동안 서야해서 그다지 썩. . 욕실에는 개미와 벌레가 자주 보임

Fantastisk sted, skønt med egen pool men også godt med dejlig strand og fælles pool. Morgenmad var virkelig god. Du kan få alt hvad du drømmer om.

Beautiful villas, however the property can be maintained better. Dishes weren’t included in the kitchenette which was an inconvenience because had to call down for them. The daily cleaning staff weren’t the best in comparison to some other locations I’ve been Service was impeccable and very accommodating otherwise and food was definitely a surprise for me. Best all inclusive resort I’ve been to for this matter. Beach didn’t have any beach chairs. Golf course near by which was nice.

This was a family of 5 stay, with 2 toddlers and 1 teenager. Everyone loved it. The kids club was great for the toddlers and they have scheduled activities. Maybe after age 6 or 7 it could be to baby-ish. The private pool was aaaaaaaamazing, especially for a night swim. We had the two bedroom villa. Breakfast and dinner was included in our stay. The buffet had lots of variety for the a m. and p.m. The food was decent some dishes were really good. I would definitely consider the food pkg bc outside the resort, nearby, is nothing (that we saw of). There is a shuttle that takes you to Vinwonders and the safari. The hotel staff was nice, the pool was nice, the beach was nice. The property is huuuuuuge. There are coconut and mango trees everywhere. The bed and sheets are standard. The villa itself is aaaaaamazing. It does have a kitchen but we had not dishes or cookware in ours, odd. But we also didnt plan on using it anyway. We did order room svc, the pizza, Ceasar salad, and spring rolls were NOT good. The burger was decent.