Vinpearl Wonderworld Phu Quoc

The Villas we stayed in were amazing. A cleaning crew comes in every day to tidy up and refill your daily water and towels. My kids LOVED the private pool for our villa and the beach. The only things we were not prepared for was that although there is a kitchen, it is not stocked at all with anything for cooking or even eating. No utensils or cooking tools. Also, be prepared to call for a buggy every time you want to leave your villa.

The property is very large and the staff is very welcoming and friendly. The breakfast buffet has a lot of options with international and Vietnam specific food options. In room service was good, but takes a long time for delivery. No microwave in the rooms, VERY minimal kitchenware. If you need kitchenware, you can rent for a fee… Tuk tuk small shuttle service around the property can be a long wait at times. The villas are spacious, but rooms are basic. No hot or even warm water for showers as they report some villas use solar energy and during the rainy season, those villas don’t have hot water. That should be listed information for guests to know before booking. Property is close to the theme park, which has an amazing aquarium. The rest of the park was too spaced out with less than thrilling rides. The decorations at the park was beautiful, however. Our booking included free safari entrance, but we did not stay long enough to check it out. Staff did help arrange large van to transport our whole family of 9 from their hotel to one down south for a much better deal than taking taxi. This also included stops along the way for shopping and sight seeing included in the cost. Property is far from authentic Phu Quoc night life and night market. Overall, decent stay, but not the best for price point.

Beautiful facility but the layout of villas makes it difficult to get commute between villas when the group booking are not near each other because it’s not walkable distances between rooms. The tuk tuk services were great but it takes time to wait around. The internet was horrible for a five star resort but hotel did everything they could when called about it. Staff were wonderful and friendly and superb service.

정말 대형 리조트였습니다. 툭툭을 타고 로비까지 아침마다 가는것도 또 하나의 재미였습니다. 쌀국수 맛집이예요! Face ID같은 신규 시스템도 편하고 좋았습니다. 그리고 직원 분들이 정말 다 친절하셨고 매일 정원을 다듬으며 관리하는 모습을 보며 참 감사했습니다. 리조트 자체가 오래되긴 했지만 늘 보수하고 청소해서 항상 깨끗했습니다. 가족 여행으로는 최고의 리조트라고 생각합니다.

열명이 함께한 가족여행으로 침실이 네개인 빌라에서 총 5박의 일정중 3박을 머물렀으며 하루 세번의 식사가 포함이었다. 메인 로비에 있는 식당에서 매일 먹었는데 매번 새로운 요리가 추가되어서 질리지 않고 먹을수 있었다. 수영장은 규모는 작은 편이나 샤워장이 있어서 체크아웃하고나서도 수영하다가 씻고 공항으로 갈수 있어서 좋다. 비치 클럽에서 공항으로 가기전 마지막 저녁식사를 했는데 음식이 맛있고 주변 풍경과 분위기가 너무 좋았다. 노을이 질때 가보기를 추천함. 빈펄의 모든 직원들은 친절하고 업무에 충실하였으며 언제나 우리를 도와주려는 느낌을 받아 기분이 좋았다. 버기카나 셔틀 버스를 타고 주변 관광을 할 수 있어 편리했다. 원하면 물도 얼마든지 무료로 제공해 주었고, 빌라 안에는 식기류나 포크등은 없지만 필요한것은 전화하면 언제든 제공되었다(젓가락, 와인따개등)

The resort is a bit isolated. There really isn’t anything around. The resort grounds were meticulously groomed. Villa we stayed at was old, however very spacious and comfortable. Having a private pool was great as it rained off and on throughout our entire stay. Staff members were very helpful and accommodating. I can see why other reviewers mentioned communication issues ,however, for us it wasn’t a problem even though we do not speak the language. Breakfast was good in the am; there is a good enough variety for everyone. Although I personally would have loved other tropical fruits not easily found where I am at. On site, there are a few places to grab alcoholic beverages but the drinks they can make are extremely limited. Room service would not deliver alcoholic beverages with our meal. access to the beach is private, so it wasn’t crowded. I can agree that Phu Quoc overall was more expensive than other parts of Vietnam as is the resort but that shouldn’t stop you from visiting. The massages are considerably more expensive than other resorts we have stayed at in other parts of Vietnam but was good. I wouldn’t recommend their pedicures services though. You can get around the resort via a call to the service desk and a tuk tuk will come get you. The resort did offer transportation via a bus to and from airport if you stay longer than 2 nights. And a dedicated shuttle bus runs every 30 minutes that can take you to some of the local attractions like grand world, safari etc

とても敷地面積の広いホテルでした。本館(?)からヴィラへの移動はトゥクトゥクで5分ほど。出かけたい時も内線でトゥクトゥクを手配し、本館まで移動。リゾートに来た感満載でとても楽しかったです。 無料の朝食もビュッフェ形式で、3泊しましたが毎日少しずつメニューが変わっていました。韓国からの宿泊客が多いこともあり、韓国料理もたくさん準備されていました。どれも美味しかったです。

是真的5星，服務十分好，值得推薦的酒店。 酒店門口已有 V4 vinbus 可到 Vinwindow, Safari, Grand world. 出入方便。 私人游泳有過濾器，泳池水比較乾淨。

Welcome reception service = great Villa= great, but would make it better if there was more functional equipment in the kitchen Breakfast buffet = great. Many selection of options Our kids love having their own private pool in the villa. Great free shuttle bus to vinwonder and grand world. Definitely would come back again!

Riesengroße Anlage. Für unsere Kinder(5 und 6) gab es aber nicht viel, nur ein kleiner Kinderclub. Die Villa in der wir gewohnt gaben war sehr gut. Gutes Buffet morgens und abends mit viel Auswahl.

This was our 2nd time staying at Vinpearl Wonderworld. This time we paid extra for the ocean view but our view was blocked by plants so there was not much different with the other villas. The private pool was not very clean so preferred to use the beach or the big pool. Room service food was okay for a 4.5 stars hotel, the buffet meals were great 4.5 stars. The staffs and customer services were 6 stars as always. My only feedback to the hotel management team that please give a non-smoking Van to pick up. Both times we were picked up by the small vans ( from contracted partner) but both smelled so bad with cigarette. Also, please clean up the pool for next guests. Overall 4 stars

Room wasn’t expected, Ac not worked well, pool was dirty, no filter, air circulation! Bathroom had bad odor. Balcony floor was broken, lucky my husband was not stripped over!

Overall, it was a satisfactory stay; however, the cleanliness was unacceptable. A broken light was left unrepaired, dust was accumulated in every corner due to inadequate cleaning, and there were beer cans left behind by previous guests.

It was super nice, especially the location for wonderworld and safari was amazing. But need some stains in the room around bath and sink.

The rooms were not cleaned properly and forgot to replenish the towels every day.

During our recent stay, we found a few positives at the property, but several issues unfortunately impacted the quality of our experience: 1. Good Location: The villa is in a great location, especially for families, with several children’s attractions nearby. This was one of the highlights of our stay. 2. Spacious Villa, Poor Maintenance: The villa itself was spacious and well laid out, but the lack of proper cleaning and general maintenance made it look and feel neglected. 3. Housekeeping and Cleanliness: Cleanliness was a major concern. Towels were worn out and looked overused, bed sheets didn’t appear fresh, and we even found sand on the bedding and water bottles during a linen change — a clear sign of poor housekeeping. 4. Private Pool and Pool Area: The villa’s private pool and its surrounding area were not cleaned at all during our stay. There were many dead insects floating in the pool, which made it unappealing and unhygienic. The poor maintenance of this area was disappointing. 5. Restaurant and Breakfast: While there was no long wait, the restaurant was very crowded during breakfast, making it difficult to enjoy the meal in a relaxed setting. The food variety was also quite limited, with no specific options for children or those with dietary preferences. 6. Lobby and Common Areas: The lobby is too small to comfortably accommodate the number of guests, often feeling cramped and noisy. 7. Children’s Play Area: The kids' area was small and lacked engaging

너무 좋았습니다!! 처음 배정받은 룸이 습하고 곰팡이냄새가 많이 나서 바로 다시 로비로 가서 룸업글 요청했고 추가금 조금내고 업글 했어요. 친절하게 응대도 잘해주셨고 특히 툭툭 직원분들 모두 너무 친절하고 좋았습니다. 너무 만족했던 여행이였습니다.

전반적으로 만족하나 풀빌라 개인수영장 수질 관리가 되지않아 아쉬웠어요.

Most of the staff are well-trained and friendly. In particular, the tuk-tuk drivers are very sincere and always smile. I felt truly grateful. However, the cleaning condition was that the bathtub and floor were not cleaned even once during the 4 nights I stayed there, the bathroom exhaust fan had problems working, and the bathroom towels were not provided in the bathroom but were always thrown on the living room table. There is nothing around when you leave the resort. It is far to go downtown or to the mart. In general, as an employee who worked at the Grand Hyatt in the past, the service system was overall well organized.

We have been in the resort for the last 4 days. The swimming pool is not safe for swimming. We believe the filter is not working, and we have been observing everyday when someone comes to clean the pool by just fishing out the leaves and the debris. This morning we decided to talk to the cleaning person about the condition of the water before he's leaving. Surprisingly he responds that the water is dirty because the filter is not working. So he calls someone with equipment trying to revive the condition of the water and it takes hours. We still have three more nights here at the resort, but we are reluctant to use the pool. A swimming pool without a working filter pump will accumulate dirt, bacteria, and algae, turning it into a breeding ground for disease. Regular filtration is crucial for maintaining a healthy and safe swimming environment. Another problem at the villa when we first checked in, we realized that the guest bathroom toilet is not flushing. 3 different people came to try to fix it and it worked for a few flushes. We are not requiring it to be fixed during the remainder of our stays, since we don't need to use that washroom; just a head up so when we check out you might need to prepare a good stay for the next guest.

Spacious room Quiet area. Inconvenient transit

The property is very large and the staff is very welcoming and friendly. The breakfast buffet has a lot of options with international and Vietnam specific food options. In room service was good, but takes a long time for delivery. No microwave in the rooms, VERY minimal kitchenware. If you need kitchenware, you can rent for a fee… Tuk tuk small shuttle service around the property can be a long wait at times. The villas are spacious, but rooms are basic. No hot or even warm water for showers as they report some villas use solar energy and during the rainy season, those villas don’t have hot water. That should be listed information for guests to know before booking. Property is close to the theme park, which has an amazing aquarium. The rest of the park was too spaced out with less than thrilling rides. The decorations at the park was beautiful, however. Our booking included free safari entrance, but we did not stay long enough to check it out. Staff did help arrange large van to transport our whole family of 9 from their hotel to one down south for a much better deal than taking taxi. This also included stops along the way for shopping and sight seeing included in the cost. Property is far from authentic Phu Quoc night life and night market. Overall, decent stay, but not the best for price point.

The property whilist beautiful and spacious, it was a little dated. The staff were friendly and accomdating. The kitchen is large and spacious however it is just for show as no cooking utensils including spoons and forks are supplied. Overall, it was a great stay and very convinent locstions for attractions.

房間寬闊，但房間有一點舊

First of all, super friendly staffs and very accommodating. Bit far from city center but very beautiful and nice resort. Breakfast taste wise was not the best. Villas are bit outdated and interior needs to be renovated, specially the furniture and some paints. Overall, enjoyed my stay and would likely go back someday.

Beautiful facility but the layout of villas makes it difficult to get commute between villas when the group booking are not near each other because it’s not walkable distances between rooms. The tuk tuk services were great but it takes time to wait around. The internet was horrible for a five star resort but hotel did everything they could when called about it. Staff were wonderful and friendly and superb service.

Properly is dated as crack on wall, A/c and other equipment is pretty worn out. Both the tanning chairs In the villa were broken when we first try to use it. Service was good as staffs are friendly. One of the A/C in the room has issue since day one, and it took 3 days before it was resolve. We had to slept in the living room due to the noise that was coming from the A/C in that room. Property manager was slow to response and didn’t do any escalation, or ask us until 5min before we checked out. I wouldn’t return based on our experience. The beach was nice and empty, which was the reason to help us enjoy our trip.

푸꾸옥 호텔 중에서는 저렴한 편은 아니었는데 블라인드가 고장이 나 있고 세면대 물이 조금 이상하게 나오는 등 관리가 조금 부족한 것처럼 보였어요. 개인 풀장 물은 처음에 지저분한 상태라 요청해서 깨끗하게 관리 받았구요. 예약하면서 early check-in, late check out 가능하면 된다고 했는데 빈방이 엄청 많은데도 안된다고 해서 조금 실망스러웠습니다. 그치만 직원들은 친절했고, 집안도 예뻤고, 조식도 만족스러웠습니다. 한가지 더 아쉬운 점은 셔틀버스가 있는데 낮시간에는 리조트-원더랜드-그랜드월드-사파리-리조트의 코스인데 그랜드월드에서 사파리는 꽤 먼데 그랜드월드에서 바로 리조트 오는 것이 없어서 시간을 좀 허비하는 것이 불편했어요.

Vinpearl wonderworld is a nice and relaxing place, the staff are very nice and always doing their best to help where they can. It’s great for family. The food was excellent, lots of varieties but it was geared toward international food, not the Vietnamese culture. However, I did not find this place to be 5 stars due to quality of the villas. Cabinets looks cheap. Fridge was slanted, pool was felt dirty. It was a nice villa, just the quality wasn’t there especially for the price you pay for.

The resort villa offers terrific space for my party of 7. I honestly don’t think the place was 3000sf so it is misleading. The private pool and access to the beach was really nice. It’s something we haven’t stay before due to the price elsewhere but it’s affordable to indulge here. However, The property needs some maintenance. There are sign of significant west and tear. The most important issue was that after a shower, there is a horrifying sewer smell in the entire villa in 2 of the 3 shower. The smell went away after a few hrs and Turning on the vent but something tells me the sewer may not be up to code ( doesn’t have a u pipe).. because we showered at night just before bed, we didn’t reported to the the front desk until the following day. We didn’t want to deal with them coming by to fix things while we are trying to sleep. When we did report it, an entire army cleaning folks came out within minutes but that time they could find the issue and left. During our stay, we showered in the only showered that didn’t give the smell which was a major inconvenience. For that, I felt like I overpaid and it didn’t meet my villa expectation. The experience fell way short.

I recently stayed at Vinpearl Wonder World and found the overall experience to be quite average. While the pool and water activities were genuinely enjoyable, everything else felt lacking. One of the biggest letdowns was the food situation. Despite a large number of Indian tourists visiting, there were no proper vegetarian or even good non-veg options available. It’s surprising that a resort of this scale hasn’t made an effort to cater to such a significant part of its customer base. There are also no decent food outlets nearby, so you’re basically stuck with limited and unsatisfying dining choices. Another major issue was communication—most of the staff struggled with English, making even basic requests difficult to manage. The resort itself, though large, lacked energy. It almost felt like a ghost town at times, with very little liveliness or atmosphere. For the price and promise, I expected much more in terms of service and hospitality. Frankly, I’d rather visit Thailand, where the hospitality is warm, the service is polished, and food options are much more inclusive and flavorful. Vinpearl has great infrastructure but needs serious improvement in food, service, and guest experience.

Poor service. And the worst part is the constant nickle and diming you. They seriously up charge you for every little thing. We rented a villa with a kitchen... well guess what? There's no dishes... yep, you have to pay a fee for that. Its a great property, but when you pay as much as it costs, they should provide a service instead of trying to sell it to you twice. The way its managed degrades the experience and drops it down from truly five star luxury, to something I've done and don't need to go back to do again.

Nice rooms and facilities but service fell short. Feels very mass produced and not a personal service. Some nights at dinner it took a LONG time just to have a drinks order. One day cleaners took our towels without replacing them and it took 1.5 hours and 4 calls to reception to have them replaced. Golf carts to get everywhere feels like hard work.

Overall, it was fantastic! Thank you for the excellent service

the private beach is great. the staff while friendly lack English speaking ability. most of them can't answer a simple question in English.

열명이 함께한 가족여행으로 침실이 네개인 빌라에서 총 5박의 일정중 3박을 머물렀으며 하루 세번의 식사가 포함이었다. 메인 로비에 있는 식당에서 매일 먹었는데 매번 새로운 요리가 추가되어서 질리지 않고 먹을수 있었다. 수영장은 규모는 작은 편이나 샤워장이 있어서 체크아웃하고나서도 수영하다가 씻고 공항으로 갈수 있어서 좋다. 비치 클럽에서 공항으로 가기전 마지막 저녁식사를 했는데 음식이 맛있고 주변 풍경과 분위기가 너무 좋았다. 노을이 질때 가보기를 추천함. 빈펄의 모든 직원들은 친절하고 업무에 충실하였으며 언제나 우리를 도와주려는 느낌을 받아 기분이 좋았다. 버기카나 셔틀 버스를 타고 주변 관광을 할 수 있어 편리했다. 원하면 물도 얼마든지 무료로 제공해 주었고, 빌라 안에는 식기류나 포크등은 없지만 필요한것은 전화하면 언제든 제공되었다(젓가락, 와인따개등)

Very good service. We're stayed over there 4 days and 3 nights. Staff of hotel and resorts take care the guests Very very well excellent. My family will go back again next holiday and new years. Again my family would like to say thanks you very much to Staff and Miss Trương thị thu Thảo..

Loved the resort. Service and staff was amazing. Anything we needed was accomodated right away. Entertainment within the resort would have been great however not a big deal as there are entertainment daily outside just a few minutes drive away. This was a luxury experience. Kids loced it as well

A good property- would be a great property with some small tweaks! There were some areas of our villa which were in need of TLC, our decking area had some damage to it, kitchen area had no utensils or crockery and limited glasses/cups. Housekeeping service was good, beds made up, floors swept, strangely the housekeeping team would take our hung up towels away but then not replace them. We ended up with no hand towels or wash cloths several times. Room service- we didn’t have a good experience with this and ended up getting our food bill refunded as it took 2 hours to arrive COLD. Breakfast and dinner buffet was excellent- lots of choice and good quality. Overall we had a good stay and enjoyed our time :) just a few little tweaks could make a big difference.

직원들이 친절했어요 그리고 인프라 시설들이 가까워서 편리했어요

Spacious room Quiet area. Inconvenient transit

The property is very large and the staff is very welcoming and friendly. The breakfast buffet has a lot of options with international and Vietnam specific food options. In room service was good, but takes a long time for delivery. No microwave in the rooms, VERY minimal kitchenware. If you need kitchenware, you can rent for a fee… Tuk tuk small shuttle service around the property can be a long wait at times. The villas are spacious, but rooms are basic. No hot or even warm water for showers as they report some villas use solar energy and during the rainy season, those villas don’t have hot water. That should be listed information for guests to know before booking. Property is close to the theme park, which has an amazing aquarium. The rest of the park was too spaced out with less than thrilling rides. The decorations at the park was beautiful, however. Our booking included free safari entrance, but we did not stay long enough to check it out. Staff did help arrange large van to transport our whole family of 9 from their hotel to one down south for a much better deal than taking taxi. This also included stops along the way for shopping and sight seeing included in the cost. Property is far from authentic Phu Quoc night life and night market. Overall, decent stay, but not the best for price point.

The property whilist beautiful and spacious, it was a little dated. The staff were friendly and accomdating. The kitchen is large and spacious however it is just for show as no cooking utensils including spoons and forks are supplied. Overall, it was a great stay and very convinent locstions for attractions.

It was super nice, especially the location for wonderworld and safari was amazing. But need some stains in the room around bath and sink.

살짝 오래된 느낌은 있지만 모든게 편했어요 음식도 맛있고 직원모두 친절하고.. 사파리랑 빈원더스 다 셔틀이용해서 교통비도 세이비 마니했네요. 북부쪽 가족여행이면 추천해요~

전반적으로는 완전 만족하는데 다만 시장이나 마트 가기가 너~무 멀어서 불편합니다. 숙소나 근처에 마트가 있으면 좋겠습니다.

빈원더스, 그랜드월드, 코로나카지노 접근성이 좋아요. 가족 여행 숙소로 좋습니다

빈펄 사파리, 빈원더스, 그랜드월드를 즐기기에 최적화되어있는 호텔. 아이를 동반하는 가족여행객에게 매우 편리함

The resort is a bit isolated. There really isn’t anything around. The resort grounds were meticulously groomed. Villa we stayed at was old, however very spacious and comfortable. Having a private pool was great as it rained off and on throughout our entire stay. Staff members were very helpful and accommodating. I can see why other reviewers mentioned communication issues ,however, for us it wasn’t a problem even though we do not speak the language. Breakfast was good in the am; there is a good enough variety for everyone. Although I personally would have loved other tropical fruits not easily found where I am at. On site, there are a few places to grab alcoholic beverages but the drinks they can make are extremely limited. Room service would not deliver alcoholic beverages with our meal. access to the beach is private, so it wasn’t crowded. I can agree that Phu Quoc overall was more expensive than other parts of Vietnam as is the resort but that shouldn’t stop you from visiting. The massages are considerably more expensive than other resorts we have stayed at in other parts of Vietnam but was good. I wouldn’t recommend their pedicures services though. You can get around the resort via a call to the service desk and a tuk tuk will come get you. The resort did offer transportation via a bus to and from airport if you stay longer than 2 nights. And a dedicated shuttle bus runs every 30 minutes that can take you to some of the local attractions like grand world, safari etc

위치가 너무 좋아요

トータル的には満足。 朝ごはんはとても良い。 受付スタッフは丁寧な人もいればそうではないスタッフもいた。 車の運転手な皆優しい。 部屋は広いが設備が所々壊れている。 夕飯のアラカルト会場はスタッフの人数が足りないのかなかなか提供されない。 夕飯はグランドワールドに出た方が良いかも 立地が良いので、値段を考えれば納得出来ると思います

I recently stayed at Vinpearl Wonder World and found the overall experience to be quite average. While the pool and water activities were genuinely enjoyable, everything else felt lacking. One of the biggest letdowns was the food situation. Despite a large number of Indian tourists visiting, there were no proper vegetarian or even good non-veg options available. It’s surprising that a resort of this scale hasn’t made an effort to cater to such a significant part of its customer base. There are also no decent food outlets nearby, so you’re basically stuck with limited and unsatisfying dining choices. Another major issue was communication—most of the staff struggled with English, making even basic requests difficult to manage. The resort itself, though large, lacked energy. It almost felt like a ghost town at times, with very little liveliness or atmosphere. For the price and promise, I expected much more in terms of service and hospitality. Frankly, I’d rather visit Thailand, where the hospitality is warm, the service is polished, and food options are much more inclusive and flavorful. Vinpearl has great infrastructure but needs serious improvement in food, service, and guest experience.

This was our 2nd time staying at Vinpearl Wonderworld. This time we paid extra for the ocean view but our view was blocked by plants so there was not much different with the other villas. The private pool was not very clean so preferred to use the beach or the big pool. Room service food was okay for a 4.5 stars hotel, the buffet meals were great 4.5 stars. The staffs and customer services were 6 stars as always. My only feedback to the hotel management team that please give a non-smoking Van to pick up. Both times we were picked up by the small vans ( from contracted partner) but both smelled so bad with cigarette. Also, please clean up the pool for next guests. Overall 4 stars

친절하고 넓고 좋습니다. 다들 해변가에서 노는지 풀빌라풀에서 노는사람은 별로 없었어요. 모래놀이세트 엄청 멋진거 팝니다. 괜히 챙겨왔어요. 2박이상은 조식이 조금 지겨웠고, 마땅한 슈퍼가 없는게 안좋아요. Fire BBQ는 전 추천이요. 특히 객석 다 돌며 한사람한사람 다 바로옆으로 불쇼해주는게 인상깊었어요.

Wonderful breakfast buffet

Food choices are vast and high quality! Prices are reasonable too. Services are excellent!

A good property- would be a great property with some small tweaks! There were some areas of our villa which were in need of TLC, our decking area had some damage to it, kitchen area had no utensils or crockery and limited glasses/cups. Housekeeping service was good, beds made up, floors swept, strangely the housekeeping team would take our hung up towels away but then not replace them. We ended up with no hand towels or wash cloths several times. Room service- we didn’t have a good experience with this and ended up getting our food bill refunded as it took 2 hours to arrive COLD. Breakfast and dinner buffet was excellent- lots of choice and good quality. Overall we had a good stay and enjoyed our time :) just a few little tweaks could make a big difference.

During our recent stay, we found a few positives at the property, but several issues unfortunately impacted the quality of our experience: 1. Good Location: The villa is in a great location, especially for families, with several children’s attractions nearby. This was one of the highlights of our stay. 2. Spacious Villa, Poor Maintenance: The villa itself was spacious and well laid out, but the lack of proper cleaning and general maintenance made it look and feel neglected. 3. Housekeeping and Cleanliness: Cleanliness was a major concern. Towels were worn out and looked overused, bed sheets didn’t appear fresh, and we even found sand on the bedding and water bottles during a linen change — a clear sign of poor housekeeping. 4. Private Pool and Pool Area: The villa’s private pool and its surrounding area were not cleaned at all during our stay. There were many dead insects floating in the pool, which made it unappealing and unhygienic. The poor maintenance of this area was disappointing. 5. Restaurant and Breakfast: While there was no long wait, the restaurant was very crowded during breakfast, making it difficult to enjoy the meal in a relaxed setting. The food variety was also quite limited, with no specific options for children or those with dietary preferences. 6. Lobby and Common Areas: The lobby is too small to comfortably accommodate the number of guests, often feeling cramped and noisy. 7. Children’s Play Area: The kids' area was small and lacked engaging

とても敷地面積の広いホテルでした。本館(?)からヴィラへの移動はトゥクトゥクで5分ほど。出かけたい時も内線でトゥクトゥクを手配し、本館まで移動。リゾートに来た感満載でとても楽しかったです。 無料の朝食もビュッフェ形式で、3泊しましたが毎日少しずつメニューが変わっていました。韓国からの宿泊客が多いこともあり、韓国料理もたくさん準備されていました。どれも美味しかったです。

It was a large villa, and clean one. Breakfast was great too.