Is parking available at the property?

Free self-parking is available on-site for guests.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately AUD 29 per person.

Does the property allow pets?

Pets are not allowed at this property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities including elevators, step-free entrances, and designated parking. Public areas and rooms are also accessible, and there are wheelchair-accessible paths of travel.

What is the location of the property in relation to key landmarks?

The hotel is located in Desert Springs, just a 4-minute walk from Lasseters Casino and a 5-minute walk from Alice Springs Convention Centre. It is approximately 0.6 miles from Olive Pink Botanic Garden and Yeperenye-Emily and Jessie Gaps Nature Park.

Does the property have a swimming pool?

Yes, the hotel features an outdoor pool. The operational hours are not specified, but it is available for guests to enjoy.

What are the policies for guests staying with children?

Up to 3 children aged 17 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of AUD 45 per stay, subject to availability. Advance request is recommended for confirmation.

DoubleTree by Hilton Alice Springs

Average nightly price at DoubleTree by Hilton Alice Springs by month, last 12 months (USD)
Month	Average price
January	$84
February	$90
March	$118
April	$165
May	$148
June	$192
July	$163
August	$220
September	$178
October	$127
November	$96
December	$83

What guests think

Across stays at DoubleTree by Hilton Alice Springs, travelers praise friendly staff, comfortable rooms with mountain or pool views, and a quiet, secure setting near town, while noting dated areas, patchy maintenance, and mixed experiences with dining and facilities.

Rooms are generally spacious and beds comfortable, but some guests reported issues with air conditioning or heating, hot water, and shower-bath setups. Breakfast receives frequent praise, while on-site restaurants draw both positive feedback and complaints about price or consistency. Facilities such as the pool, parking, and access routes get mixed comments, including card/gate hassles, occasional leaks, and a not-heated “heated” pool. Expect a comfortable stay with friendly service, but occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a large outdoor pool and secure parking, and several guests enjoyed the grounds. Recurrent drawbacks include awkward access to rooms and car parks (card or gate issues), occasional building leaks, and underwhelming features like a cold “heated” pool or small hot tub.

Related guest reviews

10

Janin

Oct 28, 2025

·

Stayed 1 night

Tolles, großes Zimmer, mit bequemen Bett und Balkon, sehr gute Lage mit gesichertem, kostenfreien Pakplatz. Sehr gutes Restaurant mit fairen Preisen. Leider nur Kartenzahlung, mit zusätzlicher Gebühr im gesamten Hotel möglich. Frühstück war reichhaltig in Buffettform. Sehr ruhig zum schlafen.

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6

David

Aug 6, 2024

·

Stayed 9 nights

I was at the Double Tree for about 10 days and sadly left a little underwhelmed with my experience. The facility is nice enough with a rather grand lobby which is home to two restaurants and a nice lounge area. The gym is fairly decent but unfortunately it requires you to leave the bldg to access it. The laundry facility is very convenient if you there for an extended stay but sadly two of the dryers weren't working which is a majoy inconvenience considering the laundry room was in heavy use resulting in wait times for a dryer unless you went early in the morning or late at night. The major letdowns were the heat not working in the room during my winter stay and soap suds from the shower coming up from the floor drain in the bathroom. I brought the heating issue to the front desk and it seemed that someone just came to the room and set the thermostat to 38 degrees which did absolutely nothing. On the plus side the staff was very nice and there are a couple restaurants and a casino within close walking distance. Unless you're a Hilton member I would recommend exploring the hotel by the casino on your next visit to the ASP.

8

Michelle

Nov 11, 2024

·

Stayed 1 night

It was fine for our needs. The pedestrian access to the car park was a pain as the key cards didn’t work and sometimes it took ages for someone to answer the intercom. Room was fine and staff nice.

6

Claire

Jul 12, 2024

·

Stayed 1 night

The hotel is dated even though renovations had been done recently. The bathroom had a new toilet, sink, taps; however, the tiling should have also been renovated and the bath tub removed for a walk in shower. I just can't understand why you would do half the job? At the main entrance of the hotel there was a peddler sitting on the sidewalk selling goods while another was standing in the bushes. The car park was frustrating as it was gated, but the swipe card never worked. This is a 3 star hotel at best.

8

Stacey

Apr 24, 2023

·

Stayed 2 nights

Reception Staff needed to be a bit more friendlier, smile & actually listen to requests. Otherwise everything else was fine. Was there in rain, the building leaked a fair bit in the corridors downstairs, there was lots of buckets & towels out to mop up the water.

10

Nancy

Nov 23, 2023

·

Stayed 1 night

We returned to Alice Springs after two days of camping and enjoyed sleeping in Hilton beds! I checked out the pool and discovered it was salt water which helped a lot with my sore muscles from hiking, and also enjoyed the hot tub.

8

Rachel

Aug 19, 2025

·

Stayed 1 night

Great restaurant, comfortable room, nice facilities, hot tub is a bit small, not so easy to get to rooms from the main reception area

8

Judith

Nov 25, 2025

·

Stayed 1 night

Another great hotel. I arrive in Alice Springs late and left early in the morning. I thought they had an airport shuttle but no and receptionist (she), was vague on information. I ended up catching a taxi which one of male person at the desk helped me out. It was pretty pricey. I think the reception needed more staff.

8

Livia

Jul 3, 2024

·

Stayed 1 night

Overall hotel and faculties where good. The access to rooms via parking lot not great and condition of parking lot was challenging to roll suitcases.

8

Daniel

Nov 21, 2023

·

Stayed 2 nights

Most everything was fine. The sidewalk leading to the facility from the car park was broken and heaving upward. The last night I was there, there was a very large rain storm. There was leaking all over. Buckets on towels lined the hallway leading to the restaurants from the rooms. The ceiling was leaking between the rooms and leaking onto the carpet without anything catching it.

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Cleanliness

Many guests describe clean rooms and well-kept areas. A few noted issues such as mould in pool grout, bathroom hair or odours, and corridor leaks during heavy rain.

Related guest reviews

8

Gabriela

Aug 24, 2024

·

Stayed 1 night

Clean and quiet place. Breakfast - avarage quality.

8

Tina

Jan 6, 2026

·

Stayed 1 night

The staff really made every attempt to make you feel welcome. Always greeting you with a hello or good morning. The room was cozy, only double beds not Queen size. We found sharing one a bit squished. The room was clean and comfortable. My only negative was when I went for a swim the pool had a lot of mould in the grout. Especially on the stairs. would recommend Saltbush restaurant for dinner and breakfast.

10

Sandra

Oct 16, 2025

·

Stayed 3 nights

Our room was clean as well as the rest of the premises. The front desk staff were friendly and helpful. We did not eat meals at the restaurant but did have cocktails in the bar. Liked the king studio with the kitchenette.

6

Sirisak

May 12, 2023

·

Checked in, found a small rubber that Braces people use to tighten their teeth. Lots hair in bath room. Went up to reception to let them know and came back with “Can you please disregardr this” i said that fine. Just wanna let you know.

8

Stacey

Apr 24, 2023

·

Stayed 2 nights

Reception Staff needed to be a bit more friendlier, smile & actually listen to requests. Otherwise everything else was fine. Was there in rain, the building leaked a fair bit in the corridors downstairs, there was lots of buckets & towels out to mop up the water.

8

Carol

Nov 30, 2025

·

Stayed 1 night

Nice, clean room. Helpful friendly staff.

8

Kylie

Sep 5, 2025

·

Stayed 3 nights

Friendly staff, very clean. Overall a great place to stay

8

Nina Maria

Nov 3, 2025

·

Stayed 1 night

Sehr nettes und hilfsbereites Personal. Mein Zimmer war sauber.

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10

Tracey

Apr 22, 2024

·

Stayed 1 night

Very clean hotel. Nice bar and restaurants! Our breakfast was included and it had lots of variety including a chef making to order omelettes, eggs, etc. Lovely pool area! We would come back again!

8

Daniel

Nov 21, 2023

·

Stayed 2 nights

Most everything was fine. The sidewalk leading to the facility from the car park was broken and heaving upward. The last night I was there, there was a very large rain storm. There was leaking all over. Buckets on towels lined the hallway leading to the restaurants from the rooms. The ceiling was leaking between the rooms and leaking onto the carpet without anything catching it.

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Rooms

Rooms are commonly spacious and quiet with very comfortable beds and some mountain or pool views. Downsides include inconsistent AC or heating and hot water, plus shower bath-combos that some find awkward and occasional view or fixture issues.

Related guest reviews

10

Janin

Oct 28, 2025

·

Stayed 1 night

Tolles, großes Zimmer, mit bequemen Bett und Balkon, sehr gute Lage mit gesichertem, kostenfreien Pakplatz. Sehr gutes Restaurant mit fairen Preisen. Leider nur Kartenzahlung, mit zusätzlicher Gebühr im gesamten Hotel möglich. Frühstück war reichhaltig in Buffettform. Sehr ruhig zum schlafen.

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10

Dirk

Aug 5, 2025

·

Stayed 1 night

Tolles Hotel mit sehr komfortablem Zimmer. Das Zimmer war groß und geschmackvoll. Es gab den amerikanischen gehobenen Standard. Zimmer in sehr gutem Zustand, wahrscheinlich neu renoviert. Schöner Bergblick über den Golfplatz. Waschen und Trocknen jeweils 4 AUD.

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6

andrew

Aug 28, 2024

·

Stayed 3 nights

The shower requires improvement. The water pressure is very low and the shower very average.

6

David

Aug 6, 2024

·

Stayed 9 nights

I was at the Double Tree for about 10 days and sadly left a little underwhelmed with my experience. The facility is nice enough with a rather grand lobby which is home to two restaurants and a nice lounge area. The gym is fairly decent but unfortunately it requires you to leave the bldg to access it. The laundry facility is very convenient if you there for an extended stay but sadly two of the dryers weren't working which is a majoy inconvenience considering the laundry room was in heavy use resulting in wait times for a dryer unless you went early in the morning or late at night. The major letdowns were the heat not working in the room during my winter stay and soap suds from the shower coming up from the floor drain in the bathroom. I brought the heating issue to the front desk and it seemed that someone just came to the room and set the thermostat to 38 degrees which did absolutely nothing. On the plus side the staff was very nice and there are a couple restaurants and a casino within close walking distance. Unless you're a Hilton member I would recommend exploring the hotel by the casino on your next visit to the ASP.

8

Bengt

Feb 8, 2024

·

Stayed 1 night

Could do with some freshening up. Felt a bit dated. But clean and nice in general. I had booked a room with desert view but got one facing the neighboring golf course!

8

Michael

Aug 25, 2024

·

Stayed 1 night

The shower/bath combo is not good for me as I’m in my 70s so we won’t be returning

8

Michael

Apr 8, 2024

·

Stayed 3 nights

The check in staff was exceptional, the hotel looked great, the pool was in great shape, the breakfast staff and food was great, and the room was very nice. The issue was we had no AC and it was too hot in the room to sleep. Reported issue the first morning, but no one came to fix it. Lucky the weather turned cooler.

10

Serena

Nov 13, 2025

·

Stayed 1 night

Room was perfect. We wanted a mountain view and front desk clerk moved us based on our request. Nice hotel with good amenities.

10

Andrew

Jan 26, 2026

·

Stayed 1 night

Room was good size bed was comfortable and air con worked great

10

Meredith

Sep 2, 2025

·

Stayed 6 nights

Quiet, comfortable, great shower, great views. Perfect

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Service

Service is frequently praised as friendly, welcoming, and helpful, with smooth check-in experiences. Some guests reported understaffed or unhelpful reception and poor directions or information.

Related guest reviews

10

Wan

Jan 20, 2023

·

Stayed 1 night

Excellent staff service, yummy welcome cookie gifts, nice and clean and safe

10

Yuxuan

May 30, 2025

·

Stayed 1 night

Very good customer service

10

Gary

Dec 8, 2023

·

Stayed 1 night

Helpful staff

6

Richard

Jul 21, 2024

·

Stayed 2 nights

Basic reception skills lacking. Pool area getting very shabby. Restaurant staff the only redeeming feature of this facility

8

Tina

Jan 6, 2026

·

Stayed 1 night

The staff really made every attempt to make you feel welcome. Always greeting you with a hello or good morning. The room was cozy, only double beds not Queen size. We found sharing one a bit squished. The room was clean and comfortable. My only negative was when I went for a swim the pool had a lot of mould in the grout. Especially on the stairs. would recommend Saltbush restaurant for dinner and breakfast.

8

Judith

Nov 25, 2025

·

Stayed 1 night

Another great hotel. I arrive in Alice Springs late and left early in the morning. I thought they had an airport shuttle but no and receptionist (she), was vague on information. I ended up catching a taxi which one of male person at the desk helped me out. It was pretty pricey. I think the reception needed more staff.

8

Carol

Nov 30, 2025

·

Stayed 1 night

Nice, clean room. Helpful friendly staff.

10

Ryan

Aug 24, 2025

·

Stayed 1 night

Great service. Safe hotel and grounds. Staff goo above and beyond and there's good dining options should you choose to not leave the hotel.

8

Hayley

Aug 20, 2023

·

Stayed 1 night

The bed and pillows were fantastic and the room was cool and pleasant overlooking the pool area - very comfortable. There was no bottled water in the room- I had to purchase an overpriced bottle through room service. I was told at reception that they did not provide complimentary bottles of water due to covid, which I have never heard before. There was nothing in the fridge at all, not even milk. I asked for a trolley at check in but none were visible in the lobby and my request was declined. No offer was made to arrange for my luggage to be brought to my room for me. I was directed incorrectly by reception to my room to the furtherest lift meaning I struggled with a heavy duffel bag for too long walking around the designated floor until the service staff saw my struggles and came to my rescue with a trolley and were very kind. No detail was offered or provided about the amenities or dining options, etc. All in all, some greater care and attention from the reception staff would be welcomed.

10

Rock

Aug 7, 2024

·

Stayed 1 night

only stayed one night. comfortable beds and clean. it was a sunday night and both restaurants were pretty busy. no real insight although the front staff were very friendly and helpful.

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Location

The setting is quiet and felt secure, with mountain outlooks and proximity to town, shopping, and dining. A few guests noted it is a little outside and not always walkable to the center.

Related guest reviews

8

Ashish

Jul 13, 2025

·

Stayed 3 nights

Scenic and quiet location yet only 5 min from town centre. Comfortable stay.

10

Nick

Mar 8, 2025

·

Stayed 1 night

Good location. Secure and well kept.

10

Henry W

Apr 9, 2025

·

Stayed 3 nights

The hotel was recommended to us as being safe and quiet by a family member. Indeed, the service was good, it has a restaurant (although besides having a coffee, we did not use it ). A pool is a nice feature in the 40 degree Celsius weather. We came mainly to visit Uluru but ended up regretting not staying in Alice Springs longer. Such a unique place especially for us from the True North. The very unique landscape, a little kangaroo in the nearby park trying to hide in mama's pouch that he definitely outgrew. Unforgettable....

10

Sheena

Mar 30, 2025

·

Stayed 2 nights

This property is nice safe and secure. Three different options for eating within the foyer of the hotel nice pool outside. Outside the hotel, a nice pathway that follows the Todd River without going into the town.

6

David

Aug 6, 2024

·

Stayed 9 nights

I was at the Double Tree for about 10 days and sadly left a little underwhelmed with my experience. The facility is nice enough with a rather grand lobby which is home to two restaurants and a nice lounge area. The gym is fairly decent but unfortunately it requires you to leave the bldg to access it. The laundry facility is very convenient if you there for an extended stay but sadly two of the dryers weren't working which is a majoy inconvenience considering the laundry room was in heavy use resulting in wait times for a dryer unless you went early in the morning or late at night. The major letdowns were the heat not working in the room during my winter stay and soap suds from the shower coming up from the floor drain in the bathroom. I brought the heating issue to the front desk and it seemed that someone just came to the room and set the thermostat to 38 degrees which did absolutely nothing. On the plus side the staff was very nice and there are a couple restaurants and a casino within close walking distance. Unless you're a Hilton member I would recommend exploring the hotel by the casino on your next visit to the ASP.

6

Richard

May 26, 2025

·

Stayed 4 nights

Good location although not walking distance to town for some. P

10

Robyn

Mar 2, 2023

·

Stayed 4 nights

Situated in a beautiful spot, close to all shopping and dining and felt completely safe. Staff were very accommodating and very friendly and efficient.

8

CATHY

Jan 29, 2024

·

Stayed 1 night

Hotel is fine. Dated but, clean. I didn’t care for Alice Springs. I didn’t feel safe. I did feel safe in Hotel

8

Geraldine

May 19, 2025

·

Stayed 1 night

Convenient hotel for our stay in Alice Springs prior to airport next day.

8

Reinhard

Oct 11, 2024

·

Stayed 1 night

Eher älteres Hotel. Etwas außerhalb, aber für Alice Springs ok

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Dining

Breakfast is widely complimented for quality and variety, and several guests liked the on-site restaurants (including Hanuman). Others found prices high or service inconsistent, and some wanted more or better options.

Related guest reviews

8

Coreen

Apr 25, 2023

·

Safe and quiet location. Room was clean and large enough which was great as one day we were stuck inside due to ex cyclone Ilsa rolling through with torrential rain and wild winds. Unfortunately there is a staff shortage so tables weren’t cleared in the bar area and patrons were stacking glasses and moving plates to be able to enjoy a pre dinner drink. The lovely staff member was working extremely hard working behind the bar and making amazing cocktails. In regards to dining…..Saltbush restaurant our only highlight …… the stand out staff and service was definitely Octa . She is an asset to your staff and went above and beyond for everyone. One and a half hours for our entree and it was from the raw menu and pasta. The trio of greens was cold when our mains did arrive and with no explanation the asparagus was missing and we had one piece of broccoli instead. Such a disappointment especially after the most amazing meal at the adjoining restaurant Hanuman the night before. The only time we saw the restaurant manager was when we went to pay and he asked how was our service. Quite disappointing, on the plus side we got to meet the tables around us who were also waiting!

10

Torsten

Dec 26, 2025

·

Stayed 1 night

Lækker morgenmad…man kunne få æg på mange måder.

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10

Patrick

Jan 21, 2025

·

Stayed 2 nights

Hotel agréable. La piscine est immense. Les 2 restaurants sont excellents.

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10

Tracey

Apr 22, 2024

·

Stayed 1 night

Very clean hotel. Nice bar and restaurants! Our breakfast was included and it had lots of variety including a chef making to order omelettes, eggs, etc. Lovely pool area! We would come back again!

8

Melissa

Oct 30, 2024

·

Stayed 3 nights

The dining options were expensive and not that great. Everything else was great.

10

Sharon

Oct 30, 2023

·

Stayed 1 night

Hotel was great, clean, easy check in. Had to buffet breakfast which I would recommend

10

Sophia

Jul 13, 2024

·

Stayed 1 night

Das Frühstücksbuffet war ausgezeichnet. Zimmer groß und geräumig. Personal sehr freundlich. Rund um zufrieden gewesen.

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10

Geraldine

May 13, 2025

·

Stayed 1 night

Great for a one night stay en-route to Uluru. Lovely bar area and great restaurant (Hanuman) on site.

8

benjamin

Feb 19, 2025

·

Stayed 3 nights

A well located property but don't expect too much from the hotels restaurants and bars.

8

Kiyoshi

Jan 4, 2026

·

Stayed 2 nights

ホテル代に入っている朝食ビュッフェ、期待より上質でした12月末の暑い中でも快適に過ごすことが出来ました。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $177	12 $377	13 $332	14 $320	15 $313	16 $128	17 $119
18 $117	19 $162	20 $157	21 $163	22 $161	23 $128	24 $135
25 $145	26 $150	27 $156	28 $155	29 $140	30 $112	31 $128

Su	Mo	Tu	We	Th	Fr	Sa
1 $128	2 $136	3 $140	4 $138	5 $136	6 $133	7 $108
8 $108	9 $139	10 $123	11 $238	12 $211	13 $148	14 $156
15 $218	16 $317	17 $305	18 $300	19 $321	20 $205	21 $119
22 $140	23 $145	24 $136	25 $131	26 $142	27 $139	28 $117
29 $139	30 $150

DoubleTree by Hilton Alice Springs

Prices for DoubleTree by Hilton Alice Springs

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed, Mountain View

Room, 1 King Bed

Double Room

Room, 1 King Bed, Mountain View

Junior Suite, 2 Double Beds, Mountain View

Room, 1 King Bed, Accessible

Studio, 1 King Bed

Double Room, Mountain View

Premier Suite, 1 King Bed, Mountain View

Guest reviews of DoubleTree by Hilton Alice Springs

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Alice Springs

Considering this hotel for your Alice Springs trip?

Prices for upcoming dates