Quentin Canal House Hotel

The hotel needs to be updated. The stairs were steep and no lifts. Light weight luggage only. Excellent locality for tram links and local shops and food. The rooms were compact and the view was poor as shown.

Very thin walls and noisy corridors with the cleaners each day. Room decor very grubby and the room was smaller than expected. Scaffolding up around the whole hotel blocking any window view. Bathroom was good though and clean but only one towel each and no hand towel.

Property getting work done outside making access up the stairs difficult with suitcases. Many very tight stairs in the property to rooms with no lifts. Could be very problematic for less able guests.

Sehr klein, eng und abgewohnt, extrem steile Treppen, kein Lift. Viel zu teuer für den Standard

The staff were great. There is no reference to the lack of lift to any floors or the steepness of the stairs, anyone with mobility issues would not have made it into reception never mind the rooms. No air conditioning and the window in our room stayed open with a piece of wood jammed in and only opened partially. The room was clean and small. Very good location although noisy.

I was on the 4th floor of the building and no lift. Stair-case very narrow and step. Pictures on the website were not the same as the actual rooms.

The hotel is very old/dated and in desperate need of a refurb. Entry is up a very step and narrow staircase and there is no lift. The stairs to the rooms are equally steep and narrow and a challenge with suitcases. The room was tiny, dingy and the shower couldnt maintain any temperature. If all you want is a base to sleep and shower its ok, if you want to spend time in your room I'd stay elsewhere, especially if you find stairs an issue.

Very steep stairs if you are not lucky enough for ground floor

It was a nice hotel only thing I didn’t like was all the stairs to climb

Hotel Quentin was in a good location for walking. There are small steep steps to the entrance of the hotel and steep narrow winding steps to a lot of the rooms. There is no lift. The shower was integral to the toilet which made the tiled floor slippery. Rooms in need of an upgrade but sheets and bedding good. Staff were helpful.

My mum and I visited Quentin hotel a couple of days ago. We got checked in and went to our room, it wasn’t until midnight we went to bed and noticed bedbugs! We went to reception right way with pictures of them. The staff were really helpful and was apologetic, they gave us a bigger room with a canal view in return. This room was so much better than the first. The overall experience of the hotel was pleasant for the few days I was there. We didn’t experience breakfast due to it being extra 17euro each a day!

The room really need a face-lift. The shower tiles had bad black mold that needs to be cleaned. The room was very small, good thing i was alone, two people with larger luggage would have been challenged to find a place to put it. Room condition was clean but shabby, for the price expected better condition.

comodo solo perché era vicino al centro, 6 giorni non hanno pulito nulla stanza normale niente da dire

My room had bed bugs and staff were quite unhelpful. All they did was give me an email address to file a complaint and I’ve not received any response in nearly 12 hrs. No service. No hispitality. Worst hotel experience ever.

Las paredes se les cae la pintura, la sabana del colchon manchada, nos pusieron en lugar de colchon 2 COLCHONETAS DELGADAS, NOS PUSIERON PAÑOS SUCIOS TERRIBLES

Damp room, little mold in bathroom. Good location, near everything.

Det var virkelig en meget dårlig men dyr oplevelse. Hotellet er fuldstændig slidt ned, værelserne var beskidte og slidt ned vinduerne var ved at falde ud men blev holdt på plads af klodser, der var skimmelsvamp på værelse og badeværelset. Trapperne var livsfarlige at gå på, stejle om med gamle tæpper Man kan ikke tillade sig at tage denne pris for sådan et hul.

Room was dasty and there was some stains on pillowcase and towels. I understand the size of the room as is specified on the website when you book the room, but the bathroom is something else. If you had shower you can not really acces the toilet as all floor is wet. Also there is quite a bit of mould on the grout between the tiles. Overnight you can hear lots of wired noises and I preasume is water pipes. Generally not recommended this place unless you not bothered of the look and cleanliness of the place. The only good point of this place is that is central and close to most of the attractions.

I had read some reviews on this property ahead of our trip, but most of the complaints were about the steep stairs. That’s just Amsterdam, I thought, so I booked it anyway. This hotel is a disaster. Black mold in the bathroom. Broken shower. Dirty cups on the table. Remnants of the previous guest. The only positive is the location; very central and accessible.

Crazy steep stairs with steps smaller than your foot and no elevator, room had dust everywhere, mold om the bathroom, shower switched between icecold and boiling hot without adjusting it, beds were narrower than my shoulders, ended up sitting car the car for relaxing comfort rather than the room i paid over 5k (NOK) for 2 nights… would look elsewhere if i were you, hotel was also full of 18 year old brits, hanging lut the windows smoking :( i have been to Amsterdam 4 times in 3 months and not been close to a standard this low at the same pricepoint…

Very thin walls and noisy corridors with the cleaners each day. Room decor very grubby and the room was smaller than expected. Scaffolding up around the whole hotel blocking any window view. Bathroom was good though and clean but only one towel each and no hand towel.

Rooms were comfortable. Plenty of hot water. WiFi in the hotel was terrible however. Got better wifi at local cafes. Staff at front desk was very helpful and friendly. Safe area for tourists.

The room really need a face-lift. The shower tiles had bad black mold that needs to be cleaned. The room was very small, good thing i was alone, two people with larger luggage would have been challenged to find a place to put it. Room condition was clean but shabby, for the price expected better condition.

Good location! Easy to get to from airport. Lots of restaurants and shopping nearby. Fairly quiet neighborhood. Very comfy beds! Spacious rooms. Very helpful staff. Only inconvenience was no elevator and very steep stairways!

I was skeptical after reading so many negative reviews, so was delightfully surprised. The staff was super friendly and when they saw I was staying several nights, they upgraded me to a canal-view room. I LOVED having the tiny balcony with French doors to get fresh air. The bed and down blanket were SO comfortable. I walked and did activities for 9-10 hours every day, and I was always glad to come “home” to the Quentin! Also, fabulous location for activities, museums and easy access to the tram.

Tiny room, noisy and cigarette smoke coming in from somewhere. Well, i still got about 3 hours of sleep.

Have stayed in this hotel several times. The only problem was the noise from the rattling pipes was supposed to hzve been fixed after complaint on Thursday night happened again on Saturday and sunday worse was alnight monday no sleep .

This hotel is in the heart of the action But needs a upgrade The bed was horrible and might have came with the building and the room was super hot even with the provided fan I feel it should have been priced lower Because the location did not justify the extra money Staff was friendly

Hyggelig betjening og god beliggenhet. Rommet var i et annet bygg enn resepsjonen, trappene var svært smale og utrolig bratte. Heisen var i størrelse XS for maks to personer. Rommet hadde ikke vifte eller aircondition. Solen hadde stått på hele dagen så det var kokvarmt. Åpnet vinduet til rommet for å lufte på kvelden og natten, det fungerte greit helt til håndverkere i gaten begynte å jobbe kl 5 (!!). Det var separate kraner for kaldt og varmt vann og det var balsam og bodysoap i dusjen, ikke shampo. Badet på rommet, og interiøret ellers på hotellet, var svært slitt.

Great location, friendly staff but the rooms need an update. Window frames are rotten, matras is not okay, not suitable for two people, we rolled to the middle and slept really badly.

The staff charges extra taxes and they are not friendly

I’ve never written a review for anything in my life, but our stay was so horrific I feel the need to warn others. The stairs are a disaster waiting to happen, the room was awfully dusty, the phone didn’t work, the water temp is either freezing or scolding hot, and the room information (like WiFi) hadn’t been updated and was incorrect. The first night we had to kill a giant beetle that was flying around the room. The fire alarms also went off at 4 am, and 8 am, which happened to be the most terrifying sound I’ve ever heard in my life, and I woke up actually screaming in fear. Turns out the room next to us was smoking, and we heard them get a lousy warning to stop, instead of getting kicked out. We talked to the front desk to ask if we could get any sort of refund and find another hotel because we were so frustrated at this point and absolutely terrified to sleep there the rest of the trip after the fire alarms went off. But no, all we got from the front desk was a “really you should just be grateful that the fire alarms are working”. We didn’t even get an apology of any sort. Like yes I’m so grateful that you’re stating your up to bare minimum code. So so grateful. 😒 And getting a hold of anyone on the hotels app is a nightmare. I HIGHLY recommend you spend an extra $50 to stay literally anywhere else.

Great staff and rooms are very nice. Good find. Will return

So professional. So helpful. Would go back anytime

We arrived to check in and start the process then suddenly they forgot to finish us and entertain other customers who just arrived and we felt left out after 2 who just finished checking in,

An old favorite, in the heart of Amsterdam. Charming rooms at a good price. Don't expect a flashy four star hotel. This place has much more authentic atmosphere than any corporate facade. Book early, rooms go fast. Update: 8 years later, I still love the Quentin! This trip is definitely worth an update. The rooms are all updated, but the charm is still here! I booked a room for a week, but on the first day, the elevator broke (Things happen. It isn't their fault). Because of my disability, I would have been stuck in the lobby for a lot of my trip. The staff went above and beyond to move me to a more accessible room on the first floor! I am overwhelmed by their hospitality.

The pipes backed up and caused the whole room to smell and sewage water in our shower, we complained before going for food they said they would fix it, we came back an hour later still hadn’t been sorted and it was even worse, we then complained again and he said he would do it within the next 20mins, we went to our event came back 3hrs later and nothing had been done and then we complained again which eventually they said they would move us to their sister hotel, which was ten times smaller harder access and our key cards didn’t work, overall terrible stay with Quinetin hotel

I was skeptical after reading so many negative reviews, so was delightfully surprised. The staff was super friendly and when they saw I was staying several nights, they upgraded me to a canal-view room. I LOVED having the tiny balcony with French doors to get fresh air. The bed and down blanket were SO comfortable. I walked and did activities for 9-10 hours every day, and I was always glad to come “home” to the Quentin! Also, fabulous location for activities, museums and easy access to the tram.

Fantastic, great staff very helpful and friendly... would definitely stay again

This was a last minute booking when I was stuck in Amsterdam unexpectedly while traveling. It was the perfect location to reach the metro, the bus, and walkable to the Jordaan neighborhood as well as The Nines. The host was very friendly and accommodating. Please note when they say their stairs are Amsterdam stairs, they mean it. If you’re not an elevator person, be prepared for the narrow flights and trekking your luggage. The rooms are small, but cute. The facility was clean, just dusty in certain areas. Overall I would absolutely stay again.

This was the best $93 hotel I ever stayed in. The location is great, the rooms are clean, and the check in was easy. The hot water sucks, but for $93, I’d have taken a bath in the canal!

Nice Hotel. Close enough to partake in all the downtown fun but far enough not to have the noise. Staff at the front desk were lovely! The bus instructions sent out by the hotel were a life saver and saved so much money. Only downside was the construction outside the building which started at 7am. Would totally stay here again though!

We liked the location, the restaurants and the transport links.

Staff friendly, great location close to canals and shops

Posizione ottima, personale molto gentile e disponibile.

Hotel in a nice location, great for canal tours and walkable to a lot of sights etc. staff were friendly and helpful. Would stay here again on a trip back to Amsterdam.

Good location! Easy to get to from airport. Lots of restaurants and shopping nearby. Fairly quiet neighborhood. Very comfy beds! Spacious rooms. Very helpful staff. Only inconvenience was no elevator and very steep stairways!

This is a great option if you want a view of the canals but don’t necessarily need a lot of space. Spent very time in the room but was great. Conveniently located near the tram stop’s and restaurant’s and shopping is a short walk across the street is any direction. Great affordable find!

nice location near melkveg music venue

Great location

Me gusto mucho alojarme en este hotel. Súper bien ubicado, limpio, la cama cómoda, baño renovado, cumplidor. El baño es mínimo. No apto para claustrofóbicos pero limpio y nuevo. Un diez! Amé que ponen una foto de un jabón y no me Dieron jabon jajajaja A nosotras nos toco en el edificio de al lado. Es mas lindo el principal. Pero por lo menos te ahorras las escaleras del ingreso. recomiendo que suba uno a consultar primero eso para no subir las valijas para tener que volver a bajarlas. El desayuno se lo veía completito pero no lo consumí. Volvería!

AM Lady was friendly at check in. Negative - Bed was horrible as the basement room I was put in hurt my back for days! WiFi issues for two days. Bathroom was really tight! Waiting for hold to release still. Plus - Staff Interaction & Morning Breakfast

My mum and I visited Quentin hotel a couple of days ago. We got checked in and went to our room, it wasn’t until midnight we went to bed and noticed bedbugs! We went to reception right way with pictures of them. The staff were really helpful and was apologetic, they gave us a bigger room with a canal view in return. This room was so much better than the first. The overall experience of the hotel was pleasant for the few days I was there. We didn’t experience breakfast due to it being extra 17euro each a day!

El hotel bien, es viejito pero para descansar tras estar todo el día fuera cumple,camas cómodas. La ducha bastante bien, se echa en falta iluminación en el baño y un espejo en la habitación. El desayuno buffet muy bien. La ubicación muy buena, justo al lado de Leidseplein.

Personale fantastico e posizione eccellente- purtroppo la camera economy era nel sottoscala ed il materasso pessimo ( purtroppo dormire 3 giorni con un materasso così condiziona molto la vacanza) - al mattino alle 6 sentivi già camminare sopra la testa - la colazione non vale il prezzo ( poca cura della conservazione dei cibi) - personale super disponibile

Hotel was private, quiet, charming, and in an accident location. Fairly inexpensive and staff was kind. I took off one star because I paid extra for the breakfast and the breakfast was not great. I would recommend saving to €15 for breakfast and it’s going to be close by cafes.

Overall enjoyed our stay. In true Amsterdam fashion, the stairs going up to the rooms are very steep and narrow. No lift available. Be warned! Breakfast is a nice spread for the price. Room ans bathroom was pretty clean. Under the beds was a little dusty, but everything else was okay. Of note, the hotel is under construction. You may hear hammering starting at 0830-0900. The staff was very nice and helpful with transportation and restaurant recommendations. Multiple tram stops down the block, which is convenient.

Oda temiz ve rahattı. Hediye kahvaltı için teşekkürler , çok güzeldi.

It was super loud and we could hear everything. From outside and also our neighbors. Not clean in the room. The breakfast horrible

The location of the property is really good. The staff were pleasant & helpful. We stayed on the 4th floor. The stairs are very narrow and steep! this is common in Amsterdam and it isn't a reason not to book the hotel. They are steep though! We didn't have the breakfast, but this looked OK, a bit expensive for what you get though and there are a lot of other options that are close to the hotel. We hired some bikes, these were reasonably priced.