Cromwell Lodge Hotel by Greene King Inns

Staff were very friendly. Property is a tired but still comfortable, good bar and restaurant areas, and the staff try hard. No Air-con. Free parking

Relaxed bar area Good food Frendly attentive staff

The bar area was very comfortable

We were in a room on ground floor out the back of the hotel. As my mother is older and cannot manage the stairs. They do not have disabled rooms here i was informed but the 3 rooms out the back are more amenable. An easter children's party was in full swing when we arrived,but 3 days later when we left their was still rubbish glasses and plates on the garden tables.Directly opposite the door is a big marquee white and big. This really needs a jet wash.and above our heads is a covered awning great as it was raining but it really needs someone to get a broom and sweep away all the cobwebs.just needs a bit of thought, the room was a good size but there was no shelves in the bathroom and us ladies need this its not nice to have to put your wash bag on the toilet. As its a really old place you can understand that floors may be uneven but it doesn’t help in rooms that are offered to people with balance issues due to age. The radiator didnt come on the whole time we were there but a small electric heater was supplied so maybe there is an issue with the radiator. The bed was really comfortable and the linen was fresh and clean, the staff are so helpful and nothing is too much trouble which is so nice. Its just a shame the rooms are tired abd need looking at the same as that gazebo events space, marquee

We returned to Banbury after a 25 year absence. It was a great place to re-visit, plenty to see, good places to eat, and a good base for travelling around. The staff at Cromwell Lodge were very welcoming and friendly. The food was good. We had a big room with a big comfy bed and always somewhere to park. Thoroughly recommend it!

Lovely staff, excellent breakfasts and in -house meals good too. Bed was comfy but high off ground. Had just painted bedroom door when we arrived. Pity there's no lifts so would not be suitable for anyone unable to climb stairs. Great location and good value.

Very friendly staff food excellent hotel clean and very friendly to our dog only fault the garden need’s some TLC and crazy paving path needs repairing. Overall very good.

We enjoyed our stay, the bathroom required a makeover but was spotless as was the room. Staff very friendly and helpful. We enjoyed breakfast, good selection on offer and evening meal was very good.Great location and excellent parking. Would return if in the area again.

Very quirky, old building. Great location and good for parking

Check in was ok.Room was ok, bathroom in need of upgrading,and a bit smelly. They wanted to charge £2.99 for a decaf coffee, which was the type of sachet we had in our room. Needless to say we went a fetched one from the room. Didn’t eat there so can’t comment. Overall just ok, but the free parking was a bonus.

Sink wouldn’t go down in room. Didn’t receive water for my room after the first night. Restaurant hours and breakfast was confusing. Very nice staff and place.

Old and tired room. No shower soap. Shower tray clogged so needed to get out before flooding bathroom.

Comfortable and clean. Friendly staff. Could use a fridge in the room to keep drinks cold. A pleasant stay.

We enjoyed our stay, the bathroom required a makeover but was spotless as was the room. Staff very friendly and helpful. We enjoyed breakfast, good selection on offer and evening meal was very good.Great location and excellent parking. Would return if in the area again.

Clean room, nice food

Room was clean, had a good selection of teas and coffee. Writing pad and menu

After what I can only describes as the most bizarre check in where the receptionist spoke for over ten minutes to the guest in front of me also checking in, going through every minute detail as if it were some sort of competition with herself to make it go on for ever. Eventually and only after bluntly telling her I did not need to hear it all again I recieved the key to room 21. Top of a very shabby flight of two sets of stairs this room is not for the old and unfit. Initial impressions were OK until I saw the state and smell of the bathroom. With a broken shower and no heater of anykind this dated little room was unworthy of a Blackpool guest house leave alone a 3 star hotel. Of even greater concern was the lack of fire safety compliance which in a building such as this is paramount. Fire door gaps you could put your hand past on some doors the idea of staying put in a fire would be difficult to stomach. Getting out via the stairs probably impossible. On a positive the ground floor bar and dining area was really quite nice and the breakfast service excellent and very reasonably priced. Shame the check in was so appaling and the bathroom so poor.

Lovely nice clean and tidy hotel staff very helpfull .didnt like the stairs tho

We did enjoy our stay at the Cromwell. The staff were all lovely, the rooms are clean, however they are a bit dated and need a bit of TLC. We chose this place as it is not far from Upton Hall and just of the M40. Unfortunately the rain meant we didn't get chance to have a look round the area.

Check in was ok.Room was ok, bathroom in need of upgrading,and a bit smelly. They wanted to charge £2.99 for a decaf coffee, which was the type of sachet we had in our room. Needless to say we went a fetched one from the room. Didn’t eat there so can’t comment. Overall just ok, but the free parking was a bonus.

Staff were very friendly. Property is a tired but still comfortable, good bar and restaurant areas, and the staff try hard. No Air-con. Free parking

Rooms are a little tired. Was in a room on the back but there was a party going on in the tent, so could hear noise/music gone 10pm. Breakfast okay, but there always seems to be a problem. This time, no pastries, last time, no eggs. All in all, it’s not a bad place, just could do a bit better.

Cromwell Lodge was good value, especially over Christmas. Staff were friendly and efficient and the room was comfortable if quite dated. The whole hotel needs a bit of a refurb, but it could be absolutely wonderful.

The room was very nice, and the staff were friendly and super helpful. Unfortunately our room was on the top floor on a very hot day- there are not many windows, and they don't open very much so it was very warm with virtually no air circulation. The fan provided helped a little bit, but unfortunately it was an uncomfortable night. Again, not the properties fault, but if you have a room facing the road it is very noisy (particularly with the windows open if it is hot)- I used ear plugs which helped but there was still a lot of noise from the busy road.

We returned to Banbury after a 25 year absence. It was a great place to re-visit, plenty to see, good places to eat, and a good base for travelling around. The staff at Cromwell Lodge were very welcoming and friendly. The food was good. We had a big room with a big comfy bed and always somewhere to park. Thoroughly recommend it!

Had a great one night stay. Staff were all great and the room was a decent size and comfy. Only thing I would improve is the light in the bathroom. It was quite dark and could do with a brighter bulb!

The hotel/pub was really good. The rooms do get warm when the weather is warm, but other than that it's a lovely place to stay

A very nice venue with friendly helpful staff. Room and bed was very comfy and appreciated tea making facilities. Food was well presented and tasty.

We did enjoy our stay at the Cromwell. The staff were all lovely, the rooms are clean, however they are a bit dated and need a bit of TLC. We chose this place as it is not far from Upton Hall and just of the M40. Unfortunately the rain meant we didn't get chance to have a look round the area.

It was just an average stay. The car park needs to be signposted as couldnt find it had to pull up outside and ask for directions. Spacious room but dated and in need of an upgrade. My room was at the front so very noisey with traffic throught the night even with the window shut and a sort of other glazing but dudnt close properly. The street lights coming through the side of the curtains. Single glaze in the bathroom and a cream blind so light comes through that too and shines under the door and the landing light on all night which resulted in light coming through. Walls very thun as could here the person next door when in the bathroom and in the shower and also on the phone.

Yes the room was loving. The staff couldn't do enough for you.

Great value, excellent staff, very good breakfast

We returned to Banbury after a 25 year absence. It was a great place to re-visit, plenty to see, good places to eat, and a good base for travelling around. The staff at Cromwell Lodge were very welcoming and friendly. The food was good. We had a big room with a big comfy bed and always somewhere to park. Thoroughly recommend it!

Easy check in and check out. Each night we came back to the hotel we were able to have dinner in a calm environment

Perfect location and the staff could not have been nicer. They truly make you feel like family. Highly recommend.

Very good experience and staff found a suitable ground floor room for my medical needs.

The service we received was first class, we asked for a change of room due to personal reasons in the evening and was given one straight away on the front, it was a hot night so had windows open, it was noisy but you expect that as on a main road and was nice to wake up with the sun in the room.

After what I can only describes as the most bizarre check in where the receptionist spoke for over ten minutes to the guest in front of me also checking in, going through every minute detail as if it were some sort of competition with herself to make it go on for ever. Eventually and only after bluntly telling her I did not need to hear it all again I recieved the key to room 21. Top of a very shabby flight of two sets of stairs this room is not for the old and unfit. Initial impressions were OK until I saw the state and smell of the bathroom. With a broken shower and no heater of anykind this dated little room was unworthy of a Blackpool guest house leave alone a 3 star hotel. Of even greater concern was the lack of fire safety compliance which in a building such as this is paramount. Fire door gaps you could put your hand past on some doors the idea of staying put in a fire would be difficult to stomach. Getting out via the stairs probably impossible. On a positive the ground floor bar and dining area was really quite nice and the breakfast service excellent and very reasonably priced. Shame the check in was so appaling and the bathroom so poor.

Had a couple of issues that were brilliantly addressed and resolved by the manager(Lizzie) All staff friendly, bed was massive. Lovely breakfast.

The place was very old and a bit run down. But smelly. Bed was very small double. Breakfast took 45 mins to come and when it came was cold. Service was poor. No orange juice.

A good place for an overnight stop, in centre of Banbury. Staff very friendly and helpful.

Good location, freshly cooked breakfast every morning.

We returned to Banbury after a 25 year absence. It was a great place to re-visit, plenty to see, good places to eat, and a good base for travelling around. The staff at Cromwell Lodge were very welcoming and friendly. The food was good. We had a big room with a big comfy bed and always somewhere to park. Thoroughly recommend it!

We enjoyed our stay, the bathroom required a makeover but was spotless as was the room. Staff very friendly and helpful. We enjoyed breakfast, good selection on offer and evening meal was very good.Great location and excellent parking. Would return if in the area again.

Perfect location, staff extremely friendly, a really nice hotel, would stay again if in the area.

Very quirky, old building. Great location and good for parking

Location is good Food at breakfast v good

Good location

Nice location with lots of history. Slap bang in the centre of Banbury.

We did enjoy our stay at the Cromwell. The staff were all lovely, the rooms are clean, however they are a bit dated and need a bit of TLC. We chose this place as it is not far from Upton Hall and just of the M40. Unfortunately the rain meant we didn't get chance to have a look round the area.

Rooms are a little tired. Was in a room on the back but there was a party going on in the tent, so could hear noise/music gone 10pm. Breakfast okay, but there always seems to be a problem. This time, no pastries, last time, no eggs. All in all, it’s not a bad place, just could do a bit better.

Was extremely friendly excellent food and service

Hotel and staff absolutely fantastic along with superb food and a very relaxed atmosphere we will definitely be returning

A very nice venue with friendly helpful staff. Room and bed was very comfy and appreciated tea making facilities. Food was well presented and tasty.

We enjoyed our stay, the bathroom required a makeover but was spotless as was the room. Staff very friendly and helpful. We enjoyed breakfast, good selection on offer and evening meal was very good.Great location and excellent parking. Would return if in the area again.

Great overnight stop. Lovely evening meal and great breakfast.

Location is good Food at breakfast v good

Nice room. Good breakfast. Cant fault it

Friendly staff. Good breakfast options, nice food.

The place was very old and a bit run down. But smelly. Bed was very small double. Breakfast took 45 mins to come and when it came was cold. Service was poor. No orange juice.