Is parking available at the property?

Self-parking is available on-site for a fee of PLN 60 per day. The parking is uncovered and does not require a reservation.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10 AM for a fee of approximately PLN 70 per person.

Are pets allowed at the property?

Pets are allowed at the property with a fee of PLN 100 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features wheelchair-accessible facilities including a registration desk, parking, public areas, and rooms. There is also a stair-free path to the entrance and elevators available.

What is the location of the property in relation to key landmarks?

The hotel is located in Kraków's Dąbie district, just a 2-minute drive from Tauron Arena Kraków and 6 minutes from Oskar Schindler Factory. It is approximately 2.6 miles from the Old Synagogue and 2.7 miles from Kraków Barbican.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available, with access from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free has not been specified.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of PLN 80 per stay, and rollaway beds can be provided for PLN 80 per day. Advance request or confirmation is required for both.

DoubleTree by Hilton Krakow Hotel

Average nightly price at DoubleTree by Hilton Krakow Hotel & Convention Center by month, last 12 months (USD)
Month	Average price
January	US$131
February	US$111
March	US$130
April	US$161
May	US$193
June	US$184
July	US$99
August	US$111
September	US$211
October	US$160
November	US$141
December	US$156

What guests think

At DoubleTree by Hilton Krakow Hotel & Convention Center, travelers highlight friendly service, spacious modern rooms, and well-regarded spa, pool, and sauna facilities, alongside consistently praised breakfasts; the quieter, off-center location suits arena events and tram or taxi access.

Parking feedback varies, with some guests finding it straightforward and others inconvenienced. While most found housekeeping solid, a few reported late or incomplete service, empty toiletries, or inconsistent pool supervision, plus occasional noise from barking dogs or loud air conditioning. Overall, expect a comfortable, amenity-focused stay suited to leisure and event visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests consistently praise the spa, pool, sauna and wellness areas, with a decent gym also noted. Parking feedback is mixed, with some finding it ample and others reporting inconvenience.

Related guest reviews

8

Ivanna

16 Aug 2025

·

Stayed 2 nights

Hotel is new and clean . Beautiful swimming pool and spa but the only problem was with guests who were swimming in their clothing ( pants, tee shirts etc). We are acostomed to take shower before entering a swimming pool. So the pool staff suppose to keep an eye on the rules.

10

Stephan

27 Aug 2024

·

Stayed 1 night

Sehr gute Zimmergröße - hinter dem Hotel ausreichend Parkmöglichkeiten

Translate

10

jonathan

14 Feb 2022

·

Stayed 5 nights

Excellent hôtel en famille avec ses chambres communicantes. Saunas (un doux et un très chaud) et Hammam sont de très bonnes qualités! La piscine est bien adaptée aux enfants…petit déjeuner parfait et pancake excellent !!!

Translate

10

Mathew

9 Jul 2024

·

Stayed 8 nights

The sauna, steamroom and pool were great. Hotel was clean and in a safe area. Staff was friendly.

10

Theresa

16 Dec 2025

·

Stayed 1 night

The staff at reception were welcoming, it was tranquil and beautifully decorated. The spa was open to late over the weekend and breakfast was amazing as always. The shuttle to the airport is a good bonus. I would recommend a stay here.

10

vivek

20 Aug 2025

·

Stayed 3 nights

Brilliant hotel! Room was spacious and clean, lovely swimming pool, jaccuzi, gym. A bit of a walk to public transport, but no problem booking an uber.

8

Michael

23 Aug 2023

·

Stayed 6 nights

Beautiful hotel, rooms were nice, staff is friendly, food was great at restaurant- my only complaint is lack of parking. We had to park at the hotel next door and pay to park there. The pool and sauna area was very nice.

10

Peter

31 Dec 2021

·

Stayed 1 night

Ett mycket prisvärt hotell som ligger lite utanför centrum med din pool och bra gym. Lounge är ett bra tillval för liten peng men mat och dryck på kvällen.

Translate

10

Sarah

18 Oct 2025

·

Stayed 3 nights

Very nice hotel with excellent spa facilities, comfy beds in spacious rooms, great service and an amazing breakfast with lots of options.

10

Dorota

16 Aug 2023

·

Stayed 11 nights

Parking was a bit of an inconvenience but everything else about this property was EXCELLENT. pool, gym, restaurant, rooms, staff EXCELLENT

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is generally praised across rooms and public areas, but several guests reported housekeeping lapses such as late or incomplete service and empty toiletries.

Related guest reviews

10

Renata

5 Jun 2025

·

Stayed 1 night

The property is conveniently located just a few minutes' walk from the concert arena. The room was very spacious, with a comfortable bed and quality bedding. The hotel was exceptionally clean, and the breakfast selection was great. I really enjoyed my stay and was especially glad I didn’t have to deal with the crowds trying to catch a ride after the concert.

8

Augustine

8 Aug 2024

·

Stayed 4 nights

Very clean rooms. No restaurants nearby

10

Jacqueline

12 Oct 2023

·

Stayed 4 nights

Very nice hotel with kind workers. But it was just strange to see empty bottles of shower gel and hair conditioner in the bathroom as if they were just there for decoration.

10

Alexandra

1 Aug 2025

·

Stayed 3 nights

Wir waren zu viert plus Hund dort, das Hotel hat uns sehr gut gefallen, es war sehr sauber und schön, wir hatten ein Familienzimmer mit einer Verbindungs Tür, das war optimal, wir konnten zusammen sein oder die Tür zu machen, es gab zwei Bäder, alles super und sauber. Wir hatten auch das Buffet Frühstück, alles sehr frisch, lecker und abwechslungsreich, auch das Schwimmbad war zwar eher klein aber sehr schön und sauber, wir waren vollkommen begeistert und zufrieden und würden das Hotel weiterempfehlen.

Translate

10

Wioletta

30 Aug 2022

·

Stayed 2 nights

Wspaniały hotel, bardzo cicho, czysto

Translate

10

Piotr

28 Jan 2023

·

Stayed 1 night

Nice hotel, Giid location. Lot of parking slots. Room was very nice and clean.

10

Katarzyna

13 Jul 2025

·

Stayed 3 nights

The stay was excellent. The rooms are spacious and very clean. Stuff is excellent, very helpful. Very close to city center as well by tram.

10

Veronika

8 Aug 2022

·

Stayed 7 nights

Καταπληκτικό ξενοδοχείο άνετα δωμάτια και πεντακάθαρο !!!

Translate

8

Jaromir

8 May 2024

·

Stayed 4 nights

the facility could improve the room cleaning service, the breakfast was acceptable although the offer of cold meats was not wide

6

Kim

1 Jan 2025

·

Stayed 3 nights

rod i indtjekning værelset blev gjort rent kl 17 uden og fjerne div kopper og glas måtte vi selv gå ned med 😌

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious and comfortable, with many noting good beds and quiet stays. A few mention noise from barking dogs or loud air conditioning.

Related guest reviews

10

Renata

5 Jun 2025

·

Stayed 1 night

The property is conveniently located just a few minutes' walk from the concert arena. The room was very spacious, with a comfortable bed and quality bedding. The hotel was exceptionally clean, and the breakfast selection was great. I really enjoyed my stay and was especially glad I didn’t have to deal with the crowds trying to catch a ride after the concert.

8

Hans-Göran

29 Jul 2025

·

Stayed 4 nights

Trevligt hotell med bra restaurang. Eftersom hotellet låg en bit från centrum så åt vi på hotellet flera gånger. Obekväma sängar annars helt ok.

Translate

8

Guillaume

19 Jan 2026

·

Stayed 1 night

Hôtel facile d'accès, chambre spacieuse, personnel courtois

Translate

10

Andrew

29 Dec 2021

·

Stayed 5 nights

Stayed over the Christmas period. I cannot fault anying about the hotel except the inclusion of dogs. I requested a room change when I heard dogs barking in the room next to me.

8

Rod

7 Feb 2024

·

Stayed 5 nights

If it wasn't for the barking dog next door to me my stay would have been perfect.

10

Katarzyna

13 Jul 2025

·

Stayed 3 nights

The stay was excellent. The rooms are spacious and very clean. Stuff is excellent, very helpful. Very close to city center as well by tram.

10

vivek

20 Aug 2025

·

Stayed 3 nights

Brilliant hotel! Room was spacious and clean, lovely swimming pool, jaccuzi, gym. A bit of a walk to public transport, but no problem booking an uber.

8

Victor

11 Sept 2025

·

Stayed 1 night

Good hotel. At room 509 the air conditioning was loud. Need adjust

10

Natalia

16 Nov 2025

·

Stayed 1 night

Great stay and very comfortable rooms to stay for family with small kids.

10

Sarah

18 Oct 2025

·

Stayed 3 nights

Very nice hotel with excellent spa facilities, comfy beds in spacious rooms, great service and an amazing breakfast with lots of options.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, welcoming and helpful across reception and bar. However, a few guests reported poor behavior from specific staff, including a lifeguard and front desk.

Related guest reviews

10

Oleg

30 Nov 2025

·

Stayed 20 nights

This is incredible hotel, 10/10 service - 10/10 - staff 10/10 rooms - 10/10 everything. And guys at the bar, Shion, Felix, Felipe and other Simon are amazing but Shimin the dark hear one is probably one of the best bartenders that actually become a friend in my life. Truly truly recommend this hotel you won’t regret it

10

Krzysztof

24 Feb 2026

·

Stayed 4 nights

Lovely staff.

10

Leigh

9 Aug 2024

·

Stayed 1 night

From start to finish our visit was great. Check-in was easy, staff were friendly and accommodating. The only recommendation we have would be for the restaurant. They close at 10 which is great, but they didn’t inform us when we sat down at 9 that you had to order dessert before 10 also. Not huge deal, but something to maybe mention when dining. All in all, we had a great stay!

10

Rebecca

29 May 2025

·

Stayed 3 nights

Fantastic hotel. All the staff were really friendly. The kids loved the pool. The breakfast was lovely with loads of choice and the food at the restaurant was delicious. It was only a ten minute walk to the tram stop. We really enjoyed our stay.

10

Theresa

16 Dec 2025

·

Stayed 1 night

The staff at reception were welcoming, it was tranquil and beautifully decorated. The spa was open to late over the weekend and breakfast was amazing as always. The shuttle to the airport is a good bonus. I would recommend a stay here.

8

Brandon

15 Jul 2025

·

Stayed 3 nights

Really great staff minus the life guard. Our kids jumped in the pool over and over and had fun. He yelled at them after a while and pointed at the sign that stated no diving. When I asked him what the issue with jumping in was, he stated they could not jump in because its dangerous and they could hit their head while pointing at the "No Diving" sign. (No diving was being done). He said I was being rude with him for asking him what the issue was. Food was good, movie theater was great for the kids and rooms were very nice.

10

lupe

24 Aug 2024

·

Stayed 2 nights

Service was very friendly

10

Joelle

10 Dec 2024

·

Stayed 3 nights

Superbe hôtel, chambre spacieuse,personnel accueillant. Petite attention appréciée (fruits et biscuits)à l accueil. Très bon restaurant.

Translate

10

Zeljko

27 Jul 2023

·

Stayed 3 nights

Well the staff was very friendly, the accommodation was very good. I would recommend this hotel for sure. Hopefully till the next time

4

Ankit

20 Jul 2025

·

Stayed 2 nights

Front desk / reception staff requires customer service training focusing on being polite with guests irrespective of their race/culture/background and treat everyone equally .

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Set away from the center, it is convenient for Tauron Arena and reachable by tram or taxi (about a 10 minute walk to the tram for some). Nearby restaurants and shops are limited.

Related guest reviews

8

Runar

17 Jan 2023

·

Stayed 4 nights

we had a amazing trip to Krakow and attended the Handball championship in Tauron Arena. The location is a little off site if you will just be in the city center but it was great for our purpose.

10

Renata

5 Jun 2025

·

Stayed 1 night

The property is conveniently located just a few minutes' walk from the concert arena. The room was very spacious, with a comfortable bed and quality bedding. The hotel was exceptionally clean, and the breakfast selection was great. I really enjoyed my stay and was especially glad I didn’t have to deal with the crowds trying to catch a ride after the concert.

8

Augustine

8 Aug 2024

·

Stayed 4 nights

Very clean rooms. No restaurants nearby

8

Hans-Göran

29 Jul 2025

·

Stayed 4 nights

Trevligt hotell med bra restaurang. Eftersom hotellet låg en bit från centrum så åt vi på hotellet flera gånger. Obekväma sängar annars helt ok.

Translate

10

Rebecca

29 May 2025

·

Stayed 3 nights

Fantastic hotel. All the staff were really friendly. The kids loved the pool. The breakfast was lovely with loads of choice and the food at the restaurant was delicious. It was only a ten minute walk to the tram stop. We really enjoyed our stay.

10

Na

27 Sept 2024

·

Stayed 2 nights

周边没有什么可以购物用餐的地方，到其他一切非常好

Translate

10

Victor

15 Sept 2025

·

Stayed 1 night

nice hotel nice sports premises in the middle of no where

10

Sophia

24 Jul 2025

·

Stayed 4 nights

Allt var väldigt bra, frukost, service, utbud. Trevlig personal. Enda minus var att man var tvungen att ta Uber till stan för det var långt att gå. Annars lugnt och bra område

Translate

8

christina

16 Aug 2025

·

Stayed 6 nights

Lækkert hotel. Restaurant med god mad. Fin wellness afdeling. Dejlig roomservice. Dog ligger det noget afsidigt.

Translate

10

Marie-Louise

5 Aug 2022

·

Stayed 7 nights

Rigtig lækkert hotel med god morgenbuffet og sødt/venligt personale. God pool med wellnessområde. Hotellet blev valgt så vores familie på 6 (2 voksne og børn på 10, 11, 12 og 15) kunne være på hotellet og nyde ferien der også. Det levede til fulde op til vores forventninger. Eneste opmærksomhedspunkt er, at man skal gå 10 min. til sporvogn og 7. min. med sporvogn for at kunne til centrum. Men det vidste vi på forhånd. Vi kommer gerne igen.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and variety, and many enjoyed the on-site restaurant. Minor downsides include occasional menu limitations and service timing cutoffs.

Related guest reviews

10

Katharina

9 Oct 2025

·

Stayed 4 nights

Das Frühstück war hervorragend, Das Personal sehr nett, Spabereich ebenfalls hervorragend!

Translate

10

Leigh

9 Aug 2024

·

Stayed 1 night

From start to finish our visit was great. Check-in was easy, staff were friendly and accommodating. The only recommendation we have would be for the restaurant. They close at 10 which is great, but they didn’t inform us when we sat down at 9 that you had to order dessert before 10 also. Not huge deal, but something to maybe mention when dining. All in all, we had a great stay!

10

Rebecca

29 May 2025

·

Stayed 3 nights

Fantastic hotel. All the staff were really friendly. The kids loved the pool. The breakfast was lovely with loads of choice and the food at the restaurant was delicious. It was only a ten minute walk to the tram stop. We really enjoyed our stay.

10

Theresa

16 Dec 2025

·

Stayed 1 night

The staff at reception were welcoming, it was tranquil and beautifully decorated. The spa was open to late over the weekend and breakfast was amazing as always. The shuttle to the airport is a good bonus. I would recommend a stay here.

8

christina

16 Aug 2025

·

Stayed 6 nights

Lækkert hotel. Restaurant med god mad. Fin wellness afdeling. Dejlig roomservice. Dog ligger det noget afsidigt.

Translate

10

Roopali

9 Sept 2025

·

Stayed 5 nights

Just need to sort out the menu. Otherwise very good.

8

Namrata

5 May 2025

·

Stayed 2 nights

-They organized a Wine and some nice refreshments for our honeymoon. I really appreciated that. -Breakfast was good. They have a live counter for nice omelet. -2 EV charger on site. That was very convenient. -Nice jacuzzi and sauna and hammam. We quite enjoyed that. -Room was nice and very clean. -Bathroom as also very nice and clean. -We went to the downtown with Taxi and it costed us 24 PLN. So it is very convenient if you have a car or commute by taxi. We did not check how far was the public transportation so I cant comment on that.

10

Michal

16 Oct 2025

·

Stayed 1 night

Variety of healhy options

10

Joelle

10 Dec 2024

·

Stayed 3 nights

Superbe hôtel, chambre spacieuse,personnel accueillant. Petite attention appréciée (fruits et biscuits)à l accueil. Très bon restaurant.

Translate

10

Sarah

18 Oct 2025

·

Stayed 3 nights

Very nice hotel with excellent spa facilities, comfy beds in spacious rooms, great service and an amazing breakfast with lots of options.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $76	2 $74	3	4	5	6	7 $86
8 $86	9 $86	10 $88	11 $95	12 $102	13 $100	14 $102
15 $90	16 $93	17 $157	18 $93	19 $109	20 $100	21 $133
22 $159	23 $88	24 $110	25 $95	26	27	28 $133
29 $93	30 $99

DoubleTree by Hilton Krakow Hotel & Convention Center

Prices for DoubleTree by Hilton Krakow Hotel & Convention Center

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed, Accessible

Executive Room, 1 King Bed

Suite, 1 King Bed, Microwave

Executive Room

Presidential Suite, 1 Double Bed, Microwave

Junior Suite, 1 King Bed, Microwave

Family Room, Multiple Beds

Room, 1 King Bed

Room, 2 Twin Beds (Guest)

Guest reviews of DoubleTree by Hilton Krakow Hotel & Convention Center

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Krakow Hotel & Convention Center

Considering this hotel for your Kraków trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $420
25 $106	26 $141	27 $145	28 $168	29 $136	30 $126	31 $76