Is parking available at the hotel?

Self-parking is available on-site for a fee of PLN 50 per day. Parking is limited, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee of approximately PLN 45 for adults and PLN 30 for children.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of PLN 50 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 11:30 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available for a fee of PLN 110 per vehicle (one-way) and can be arranged by contacting the property with arrival details before travel.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities including public areas and rooms. Specific details about accessible bathrooms and pool access features are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in Kraków (Borek Fałęcki Zachód), within a 5-minute drive of Park Handlowy Zakopianka and Sanctuary of Divine Mercy. It is approximately 3.5 miles from ICE Krakow Congress Centre and 3.7 miles from Oskar Schindler Factory.

What are the policies for guests staying with children?

Children are welcome at the hotel, and the minimum age for children to stay for free is not specified.

Metropolo by Golden Tulip Krakow – 4 Star Hotel

Average nightly price at Metropolo by Golden Tulip Krakow by month, last 12 months (USD)
Month	Average price
January	US$63
February	US$55
March	US$56
April	US$58
May	US$77
June	US$73
July	US$67
August	US$65
September	US$80
October	US$85
November	US$92
December	US$77

What guests think

Travellers describe Metropolo by Golden Tulip Krakow as clean, comfortable, and good value, with friendly staff and easy public transport nearby, though it sits outside the center and typically requires a 20-30 minute tram ride.

Rooms are often spacious and quiet with comfy beds, but several guests reported hot temperatures or weak air conditioning, occasional noise, and mismatched mattresses. Breakfast receives frequent praise, while the on-site restaurant feedback is mixed, ranging from very good to underwhelming. Cleanliness is a strong point across rooms and common areas. Expect a practical base suited to city visits and conferences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking and practical conference facilities are noted in multiple reviews. Other facilities are rarely discussed.

Related guest reviews

10

david

27 Apr 2024

·

Stayed 5 nights

good restaurant

10

Janusz

3 Jun 2022

·

Stayed 1 night

Czysto, wygodnie, miła obsługa. Dobry dojazd. Świetne miejsce na Kongresy ze względu na funkcjonalne sale.

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8

Sylvia

4 Jul 2025

·

Stayed 4 nights

Prima hotel. Wel beetje ver van centrum. Met tram 30 minuten. Tramhalte 2 minuten lopen. Uber kost ongeveer 14 euro naar centrum. Restaurant is boven verwachting goed en goedkoop. Ik had een ring laten liggen maar helaas wilden ze deze niet opsturen (ook niet met schriftelijke bevestiging dat ze niet aansprakelijk waren voor verlies) en moest ik voor veel geld DHL regelen. Jammer.

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8

Reka

17 Feb 2023

·

Stayed 3 nights

Fin hotell, god frukost. Rummen är fina och rena! Bra parkering som är gratis. Maten i restaurangen var inte så god tyvärr!

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10

David Alejandro Borizon

27 May 2025

·

Stayed 4 nights

Our stay in the hotel was very pleasant, good service, the check in process was over in 10 seconds got our key cards and went on our way. The room was impeccably clean and tidy if boring, someone might say. But there was everything we needed, clean sheets, clean bathroom, clean towels, comfy bed, thick curtains, good shower with good pressure, complimentary tea&coffee in the room and a minifridge. All in a quiet surrounding very close to a tram and bus terminal. The hotel is not in the center of the city, but a short 20 minutes #8 tram will get you there. There are some shops 5 minutes from the hotel (pharmacy, Zabka, an Aldi and another smaller grocery store and a few other stores, and a 10 minute walk theres a small mall with fast food, stores, and a huge Carrefour. The only bad thing I have to say about the surroundings of the hotel is the 5 minute walk from the tram station to the hotel feels very sketchy, but it's not. But it's so dark, and you have to pass by a small park where people walk their dogs, it was fine, but everytime at night walking back to the hotel feels unsafe. But I'm sure it's a very nice area. There's a restaurant and a bar in the lobby, but I didn't get a chance to try them, very beautiful places though. All in all a very pleasant stay.

10

David

30 Apr 2024

·

Stayed 3 nights

A bit out-of-the-way, but perfect for my conference. Good food and nice staff. Comfortable room.

8

LUIGI

28 Jul 2025

·

Stayed 1 night

La struttura è moderna e confortevole, dispone di un grande parcheggio a pagamento il rapporto qualità/prezzo eottiko

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10

malka

12 Sept 2022

·

Stayed 1 night

very comfortable beds great parking

8

Alejandro

30 Jul 2024

·

Stayed 2 nights

The property is good. Just some weed in the parking lot and the sidewalks. They charge for parking lot but the gates did not work, so were remained open.

8

Stéphanie

30 Aug 2023

·

Stayed 1 night

Bel hôtel, chambre spacieuse, personnel agréable, parking sur place. Nous sommes ravis de notre séjour. Je recommande cet hôtel

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Cleanliness

Cleanliness is consistently praised across rooms and common areas, with several mentions of spotless conditions. A few maintenance issues in rooms were noted separately.

Related guest reviews

10

Janusz

3 Jun 2022

·

Stayed 1 night

Czysto, wygodnie, miła obsługa. Dobry dojazd. Świetne miejsce na Kongresy ze względu na funkcjonalne sale.

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10

David Alejandro Borizon

27 May 2025

·

Stayed 4 nights

Our stay in the hotel was very pleasant, good service, the check in process was over in 10 seconds got our key cards and went on our way. The room was impeccably clean and tidy if boring, someone might say. But there was everything we needed, clean sheets, clean bathroom, clean towels, comfy bed, thick curtains, good shower with good pressure, complimentary tea&coffee in the room and a minifridge. All in a quiet surrounding very close to a tram and bus terminal. The hotel is not in the center of the city, but a short 20 minutes #8 tram will get you there. There are some shops 5 minutes from the hotel (pharmacy, Zabka, an Aldi and another smaller grocery store and a few other stores, and a 10 minute walk theres a small mall with fast food, stores, and a huge Carrefour. The only bad thing I have to say about the surroundings of the hotel is the 5 minute walk from the tram station to the hotel feels very sketchy, but it's not. But it's so dark, and you have to pass by a small park where people walk their dogs, it was fine, but everytime at night walking back to the hotel feels unsafe. But I'm sure it's a very nice area. There's a restaurant and a bar in the lobby, but I didn't get a chance to try them, very beautiful places though. All in all a very pleasant stay.

10

Taras

10 Jan 2022

·

Stayed 1 night

1 night stay as a stopover on my trip. Checked in at 1 am. Friendly staff, clean room and bathroom.

8

Michelle

31 Oct 2025

·

Stayed 3 nights

Lovely hotel clean and comfortable

8

Giulio

5 Dec 2025

·

Stayed 1 night

Really nice room.great breakfast.hotel very clean.

10

Anna

19 May 2025

·

Stayed 2 nights

Quiet place, clean and very friendly staff

10

Lucinda

14 Jun 2025

·

Stayed 4 nights

Clean. Easy access to public transportation

10

Luiz Andre

20 Jun 2025

·

Stayed 2 nights

Excelente hotel . Limpo quarto amplo . Recomendo

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Rooms

Guests often find the rooms spacious, quiet, and comfortable. Recurring drawbacks include overly warm temperatures or weak air conditioning, occasional noise due to limited soundproofing, and some bed configurations with two mattresses.

Related guest reviews

10

Christian

6 Jul 2025

·

Stayed 3 nights

Room safe was broken but we were given a room change. Quiet. Rooms not ‘soundproofed’ as claimed. Easy and cheap access to old town via nearby tram. Cool market with great fruit and vegetable stalls, coffee, and misc things just 50+ meters from hotel. Skip the nearby Aldi, save money, put your cash into the locals pockets and go to the cool market.

10

asher

2 Apr 2024

·

Stayed 1 night

Top hotel! Enig minpunt was de hitte in de kamer.

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10

Jolene

2 Nov 2025

·

Stayed 3 nights

Very frefood, amazing room, staff was so helpful

10

Morten

14 Dec 2024

·

Stayed 1 night

Fint hotell. Bra standard, stort rom.

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10

John

21 Aug 2024

·

Stayed 3 nights

Sooo comfortable with AC.

6

Johanna

10 Nov 2025

·

Stayed 2 nights

För varmt på rummet

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10

Andreas

14 Dec 2023

·

Stayed 4 nights

The only thing to complain about is a king size is still 2 mattresses that are placed on top of a king size frame, and then you end up falling inbetween. Otherwise everything was perfect. Fantastic location and shopping center 10 minutes walk.

10

German J

17 Nov 2025

·

Stayed 2 nights

Amplia habitación, limpia y luminosa. Colchones para buen descanso. Excesivamente lejos del centro. Por fortuna el tranvía 8 te deja en el centro entre 20 a 30 minutos.

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10

Mickaël

22 Jul 2023

·

Stayed 3 nights

Tout était bien sauf la climatisation… Nous avons du changer de chambre car la clim ne fonctionnait pas et idem dans la nouvelle chambre.. Impossible de faire descendre la température en dessous de 25/26 degrés…

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8

Stéphanie

30 Aug 2023

·

Stayed 1 night

Bel hôtel, chambre spacieuse, personnel agréable, parking sur place. Nous sommes ravis de notre séjour. Je recommande cet hôtel

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Service

Service is widely described as friendly, professional, and helpful, with efficient check-in and responsive support when issues arise. One guest noted frustration over a lost-item shipping policy.

Related guest reviews

8

Sylvia

4 Jul 2025

·

Stayed 4 nights

Prima hotel. Wel beetje ver van centrum. Met tram 30 minuten. Tramhalte 2 minuten lopen. Uber kost ongeveer 14 euro naar centrum. Restaurant is boven verwachting goed en goedkoop. Ik had een ring laten liggen maar helaas wilden ze deze niet opsturen (ook niet met schriftelijke bevestiging dat ze niet aansprakelijk waren voor verlies) en moest ik voor veel geld DHL regelen. Jammer.

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10

Jolene

2 Nov 2025

·

Stayed 3 nights

Very frefood, amazing room, staff was so helpful

10

James

18 Jul 2025

·

Stayed 3 nights

Lovely hotel no complaints whatsoever lovely staff will retun

10

David Alejandro Borizon

27 May 2025

·

Stayed 4 nights

Our stay in the hotel was very pleasant, good service, the check in process was over in 10 seconds got our key cards and went on our way. The room was impeccably clean and tidy if boring, someone might say. But there was everything we needed, clean sheets, clean bathroom, clean towels, comfy bed, thick curtains, good shower with good pressure, complimentary tea&coffee in the room and a minifridge. All in a quiet surrounding very close to a tram and bus terminal. The hotel is not in the center of the city, but a short 20 minutes #8 tram will get you there. There are some shops 5 minutes from the hotel (pharmacy, Zabka, an Aldi and another smaller grocery store and a few other stores, and a 10 minute walk theres a small mall with fast food, stores, and a huge Carrefour. The only bad thing I have to say about the surroundings of the hotel is the 5 minute walk from the tram station to the hotel feels very sketchy, but it's not. But it's so dark, and you have to pass by a small park where people walk their dogs, it was fine, but everytime at night walking back to the hotel feels unsafe. But I'm sure it's a very nice area. There's a restaurant and a bar in the lobby, but I didn't get a chance to try them, very beautiful places though. All in all a very pleasant stay.

10

Apostolos

24 Jun 2025

·

Stayed 4 nights

Excellent hotel , comfortable room , great breakfast. Cost - benefit hotel, not to the city center but near (5 minutes walk) to tram and bus terminal. Also near to shop's. Polite staff ,willing to answering all questions.

10

Sarah

11 Aug 2025

·

Stayed 8 nights

Staff was great!

10

Anna

19 May 2025

·

Stayed 2 nights

Quiet place, clean and very friendly staff

10

Jeff

29 May 2025

·

Stayed 1 night

Staff was very friendly, professional, and accommodating.

10

Anthony

28 Nov 2023

·

Stayed 2 nights

Great place and location Staff were excellent very helpful

10

Andrzej

19 Sept 2022

·

Stayed 1 night

Excellent service from reception Joanna Kubiak Great help with business invoice

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Location

The hotel is not central, but tram and bus connections are a short walk away and reach the Old Town in about 20–30 minutes. Nearby shops, a market, and a mall add convenience; one review mentioned a dark walk from the stop at night.

Related guest reviews

8

Sylvia

4 Jul 2025

·

Stayed 4 nights

Prima hotel. Wel beetje ver van centrum. Met tram 30 minuten. Tramhalte 2 minuten lopen. Uber kost ongeveer 14 euro naar centrum. Restaurant is boven verwachting goed en goedkoop. Ik had een ring laten liggen maar helaas wilden ze deze niet opsturen (ook niet met schriftelijke bevestiging dat ze niet aansprakelijk waren voor verlies) en moest ik voor veel geld DHL regelen. Jammer.

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10

Salvatore

2 Dec 2024

·

Stayed 3 nights

Tutto ok ritornerei forse un po fuori centro ma nolto ben collegato

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10

Christian

6 Jul 2025

·

Stayed 3 nights

Room safe was broken but we were given a room change. Quiet. Rooms not ‘soundproofed’ as claimed. Easy and cheap access to old town via nearby tram. Cool market with great fruit and vegetable stalls, coffee, and misc things just 50+ meters from hotel. Skip the nearby Aldi, save money, put your cash into the locals pockets and go to the cool market.

10

David Alejandro Borizon

27 May 2025

·

Stayed 4 nights

Our stay in the hotel was very pleasant, good service, the check in process was over in 10 seconds got our key cards and went on our way. The room was impeccably clean and tidy if boring, someone might say. But there was everything we needed, clean sheets, clean bathroom, clean towels, comfy bed, thick curtains, good shower with good pressure, complimentary tea&coffee in the room and a minifridge. All in a quiet surrounding very close to a tram and bus terminal. The hotel is not in the center of the city, but a short 20 minutes #8 tram will get you there. There are some shops 5 minutes from the hotel (pharmacy, Zabka, an Aldi and another smaller grocery store and a few other stores, and a 10 minute walk theres a small mall with fast food, stores, and a huge Carrefour. The only bad thing I have to say about the surroundings of the hotel is the 5 minute walk from the tram station to the hotel feels very sketchy, but it's not. But it's so dark, and you have to pass by a small park where people walk their dogs, it was fine, but everytime at night walking back to the hotel feels unsafe. But I'm sure it's a very nice area. There's a restaurant and a bar in the lobby, but I didn't get a chance to try them, very beautiful places though. All in all a very pleasant stay.

8

Matteo

27 Oct 2023

·

Stayed 1 night

Non è la prima volta che ci dormo, non comodo al centro ma strategico per lavorare.

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10

Apostolos

24 Jun 2025

·

Stayed 4 nights

Excellent hotel , comfortable room , great breakfast. Cost - benefit hotel, not to the city center but near (5 minutes walk) to tram and bus terminal. Also near to shop's. Polite staff ,willing to answering all questions.

10

Lucinda

14 Jun 2025

·

Stayed 4 nights

Clean. Easy access to public transportation

10

Andreas

14 Dec 2023

·

Stayed 4 nights

The only thing to complain about is a king size is still 2 mattresses that are placed on top of a king size frame, and then you end up falling inbetween. Otherwise everything was perfect. Fantastic location and shopping center 10 minutes walk.

10

German J

17 Nov 2025

·

Stayed 2 nights

Amplia habitación, limpia y luminosa. Colchones para buen descanso. Excesivamente lejos del centro. Por fortuna el tranvía 8 te deja en el centro entre 20 a 30 minutos.

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10

Janice

13 Oct 2024

·

Stayed 1 night

The hotel has really convenient transportation within a couple minutes walk.

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Dining

Breakfast is repeatedly praised for quality. The on-site restaurant feedback is mixed, from very good and good value to less impressive meals, and one guest felt breakfast had declined compared with earlier stays.

Related guest reviews

10

david

27 Apr 2024

·

Stayed 5 nights

good restaurant

8

Sylvia

4 Jul 2025

·

Stayed 4 nights

Prima hotel. Wel beetje ver van centrum. Met tram 30 minuten. Tramhalte 2 minuten lopen. Uber kost ongeveer 14 euro naar centrum. Restaurant is boven verwachting goed en goedkoop. Ik had een ring laten liggen maar helaas wilden ze deze niet opsturen (ook niet met schriftelijke bevestiging dat ze niet aansprakelijk waren voor verlies) en moest ik voor veel geld DHL regelen. Jammer.

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10

Inntal

6 May 2022

·

Stayed 1 night

Sehr schönes, gut geführtes Hotel mit einem super Frühstücksbuffet.

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10

RAFAEL

17 Sept 2024

·

Stayed 1 night

excelente desayuno

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6

Eelco

26 May 2025

·

Stayed 3 nights

Complex is nice, chambers are good, breakfast is good

10

Apostolos

24 Jun 2025

·

Stayed 4 nights

Excellent hotel , comfortable room , great breakfast. Cost - benefit hotel, not to the city center but near (5 minutes walk) to tram and bus terminal. Also near to shop's. Polite staff ,willing to answering all questions.

8

Jaroslaw

5 Jun 2022

·

Stayed 1 night

Breakfast went down compared to my earlier visits

8

Giulio

5 Dec 2025

·

Stayed 1 night

Really nice room.great breakfast.hotel very clean.

10

Edinson

20 Jul 2023

·

Stayed 7 nights

Amazingly friendly and delicious meals

10

Ewa

1 May 2022

·

Stayed 4 nights

Super miejsce cisza spokój. Byliśmy razem z psem został bardzo miłe przywitany :):) Polecamy Śniadania tez super

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $66	2 $69	3 $62	4 $77	5 $77	6 $81	7 $66
8 $70	9 $62	10 $69	11 $69	12 $62	13	14 $62
15 $69	16 $60	17 $69	18 $66	19 $66	20 $62	21 $69
22 $62	23 $62	24 $69	25 $66	26 $66	27 $66	28 $70
29 $62	30 $59

Metropolo by Golden Tulip Krakow

Prices for Metropolo by Golden Tulip Krakow

Monthly average prices

About this property

Location

Room options

Classic Room, 2 Twin Beds

Classic Room, 1 King Bed

Junior Suite, 1 King Bed with Sofa Bed, Bathtub

Guest reviews of Metropolo by Golden Tulip Krakow

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Metropolo by Golden Tulip Krakow

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $85	26 $55	27 $58	28 $111	29 $62	30 $65	31 $65