Is parking available at the property?

Self-parking is available on-site for a fee of AUD 47 per night. Valet parking is also offered at a fee of AUD 57 per night. Reservations are not required for parking.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee, approximately AUD 15 to 45 for adults and children. Breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

What are the standard check-in and check-out times?

Check-in time is from 2:00 PM, and check-out time is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access to different floors.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Brisbane, within a 10-minute walk of Queen Street Mall and Roma Street Parkland. It is approximately 0.7 miles from Waterfront Brisbane and 0.9 miles from Brisbane City Botanic Gardens.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available for guests. Pool access is available from 6:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Children 11 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of AUD 85 per day. Advance request for rollaway beds is required.

Sofitel Brisbane Central - 5-Star Luxury Hotel

Average nightly price at Sofitel Brisbane Central by month, last 12 months (USD)
Month	Average price
January	$169
February	$248
March	$207
April	$196
May	$257
June	$235
July	$253
August	$280
September	$236
October	$248
November	$226
December	$293

What guests think

At Sofitel Brisbane Central, guests highlight consistently friendly, professional staff and comfortable, spacious rooms, while feedback also notes dated décor and some maintenance niggles, creating an overall mix of strong service and solid comfort with aging elements.

The city-centre location above Central Station makes airport and public transport access very easy, and major sights and shopping are walkable. Cleanliness is generally good but inconsistent, with occasional missed housekeeping and issues like stained carpets or dusty spots. Breakfast and on-site dining attract frequent praise, though some guests report slow service or poor replenishment; facilities such as the pool and spa are appreciated, but the pool gets limited sun and parking can be costly. Overall, a solid upscale stay with a few aging trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and spa areas are well liked, though the pool gets sun mainly in the morning. Parking is available on site but can be expensive; bar feedback is mixed.

Related guest reviews

8

Iulia

Jan 2, 2025

·

Stayed 4 nights

The hotel is beautiful, located just above Central train station which makes it very easy to access, when entering the lobby the design is very fancy and staff are very polite and respectful. Breakfast selection is very rich and adaptable to any dietary requirements. The swimming pool are is nice and clean and gives opportunity for families to have fun on the hotel's territorry. However for a 5 star hotel I would recommend to check their water dispensers in the room. When filling the water in a glass it was not clear, so we just bought water from supermarket. Also bed vallance needs to be changed as it was ripped on the edges. These details did not impact our stay, but it does impact the image of a 5 star hotel. Overall we had a wonderfull say, the restaurant menu is delicious and we enjoyed every minute of our vacation

10

Paul

Jul 7, 2023

·

Stayed 1 night

Sustained high quality property. Parking is a pain.

10

Jenna

Apr 24, 2025

·

Stayed 4 nights

Really nice hotel, we were selected as guests of the day for our stay so got free breakfast and access to the upstairs club which had free liquor and snacks and a really high end vibe. Really made us feel special and saved us money! Had lots of great breakfast buffet options. Parking is onsite which is nice but a bit pricey. Location is near a shopping area and beautiful park however there were some street people around day and night which you felt bad for. The pool was also really nice, hot tub was ok. Would absolutely stay here again!

4

Paul

Oct 24, 2024

·

Stayed 1 night

Definitely not 5 star . Ageing hotel with terrible service . Bar was full on Saturday night the staff were awful and couldn’t wait to pack up and leave . Ridiculous!

10

Linda

Apr 16, 2024

·

Stayed 5 nights

Rooms a little dated, but still nice. Comfy bed, complimentary water, nice facilities & convenient bedding above the Central Train Station. Pool & Spa area is nice, but only gets the morning sun, so no good for sun baking, but great area for kids being sun smart. Great spot, within walking distance to Southbank & other areas…

10

Harriet

Oct 22, 2024

·

Stayed 2 nights

Really enjoyed my stay. Pool sadly loses sun early though.

6

Marcelo Martinez

Apr 27, 2024

·

Stayed 2 nights

Showing its age. Very cortesia staff, nice pool area and spa, convenient to walk around and parking available. My bed broke as the supporting wheel snapped when I first touched it … so had to move rooms after unpacking- didn’t even get an upgrade for the trouble. The breakfast was ok but the bread was stale

10

Christian

Nov 20, 2023

·

Stayed 3 nights

luxurious hotel with relaxing bathroom amenities nice sumptuous breakfast close to the Central Station, no need cab to get to the airport, which takes as long with higher price - bath and shower water default is too hot - the spa doesn't get back to my booking, only receives automated message which makes me miss the Opal Rasul

10

Murray

Oct 20, 2025

·

Stayed 3 nights

Loved receiving guest of the day was a real treat to enjoy the extra

8

Jeffery

Jan 30, 2024

·

Stayed 1 night

Lady in the bar was very nice

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Cleanliness

Many reviews describe rooms as clean, but cleanliness is inconsistent. Some guests noted stained or dusty areas and occasional lapses in housekeeping.

Related guest reviews

8

Iulia

Jan 2, 2025

·

Stayed 4 nights

The hotel is beautiful, located just above Central train station which makes it very easy to access, when entering the lobby the design is very fancy and staff are very polite and respectful. Breakfast selection is very rich and adaptable to any dietary requirements. The swimming pool are is nice and clean and gives opportunity for families to have fun on the hotel's territorry. However for a 5 star hotel I would recommend to check their water dispensers in the room. When filling the water in a glass it was not clear, so we just bought water from supermarket. Also bed vallance needs to be changed as it was ripped on the edges. These details did not impact our stay, but it does impact the image of a 5 star hotel. Overall we had a wonderfull say, the restaurant menu is delicious and we enjoyed every minute of our vacation

10

Rich

Jan 13, 2025

·

Stayed 3 nights

Beautiful hotel in heart of Brisbane. Easy access to shops and restaurants. Beds were too soft for my liking and new mattress would be suggested as they had some permanent indentation from use which made it hard to get really comfortable. Again firmer mattress even medium density would have been nice. Also the furniture needed to be moved for a deep cleaning as it was pretty dirty under beds and night table. We knew that because we dropped an earring and had to move stuff so saw it first hand. The lobby and service was top shelf though.

10

KAZUKI

Jun 4, 2025

·

Stayed 1 night

とても綺麗で快適でした！

Translate

10

Kerri

Nov 9, 2025

·

Stayed 3 nights

Staff are fantastic. Room spotless.

6

Ameet

Apr 20, 2024

·

Stayed 2 nights

The room we stayed in was run down, there was mouldy smell, bathroom was not cleaned properly even though we had wait nearly an hour to get the room. Pillows had stains on them. No ideal with a 7 month old baby. Well below expectations

6

shih

Feb 6, 2026

·

Stayed 3 nights

交通便利服務ㄧ般客房普通地毯蠻髒感覺

Translate

6

Sandee

May 16, 2025

·

Stayed 3 nights

This hotel is in a great location, super convenient to travel to and from the airport but the hotel feels very overdue for upgrading. The carpet in the room is dark and depressing, the cabinets are weathered and dated looking as is the bathroom. The shower tub combination is a disaster waiting to happening. The hallways have a damp odour that is made worse by the carpet deodorant or whatever they use in the hallways, it takes your breathe away in a not good way. This hotel isn’t a 5 star property in my opinion, 3.5 maybe but not more than that. The staff were friendly and helpful for sure and I will give the breakfast spread an excellent review as well but overall I was disappointed by the aesthetics of this property.

10

Jaswinder

Mar 30, 2025

·

Stayed 1 night

Amazing hotel. I have stayed here before. Very clean. Friendly staff. Very central. Just a few minutes walk to the city.

10

Amanda

Dec 4, 2024

·

Stayed 1 night

Lovely night away. The day spa was fantastic. The staff are very friendly, comfortable beds. The room was not the cleanest, with marks on the windows, toothpaste on the vanity and dirt on the shower vent.

10

Mark

Sep 24, 2023

·

Stayed 1 night

Really nice staff; everything was clean; great service.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, but several guests say the décor and some bathroom fixtures feel dated.

Related guest reviews

10

Rich

Jan 13, 2025

·

Stayed 3 nights

Beautiful hotel in heart of Brisbane. Easy access to shops and restaurants. Beds were too soft for my liking and new mattress would be suggested as they had some permanent indentation from use which made it hard to get really comfortable. Again firmer mattress even medium density would have been nice. Also the furniture needed to be moved for a deep cleaning as it was pretty dirty under beds and night table. We knew that because we dropped an earring and had to move stuff so saw it first hand. The lobby and service was top shelf though.

10

Pauline

Feb 15, 2025

·

Stayed 2 nights

Elegant, beautiful room. Everything was perfect, I would recommend this hotel to our pickiest friends.

10

Lorraine Janice

Dec 16, 2024

·

Stayed 2 nights

Nothing was too much for staff. Had our room changed to suit daughter with disability (walk in shower). Went out of their way to accommodate her needs. Felt very safe. Would definitely stay there again.

10

ATSUKO

Feb 5, 2024

·

Stayed 3 nights

The room is spacious and comfortable. I found a tv controller and electric kettle did not work but they replaced it to another one immediately. The hotel is connected toCentral station so very convenient for my sightseeing trip. When I was lost, I just asked somebody the location of the station and was able to find the hotel easily.

10

Candice

Dec 22, 2024

·

Stayed 2 nights

Excellent location, large rooms with comfortable beds. Good Wi-Fi. Christmas cookies and drinks in the lobby a lovely touch Reasonable price for the room and location.

10

Jodi

Sep 12, 2025

·

Stayed 2 nights

Staff & service were exceptional. So convenient to get to Central train station - look for the doors to Sofitel from within the station (don't go around the block like Google & Apple maps suggest). Showerhead in bathroom needs to be updated but it works. Shower tap handle also could be updated - very difficult to use and get temperature right.

8

Mike

Sep 12, 2024

·

Stayed 1 night

Nice rooms are getting a little old style

8

Wan Yee

Nov 2, 2025

·

Stayed 3 nights

Good location, spacious room.

6

Fernando De

Apr 14, 2024

·

Stayed 2 nights

pretty avarage for the price.... the room looked dated...as in from the 90s

10

Michele

Jan 30, 2026

·

Stayed 1 night

Beautiful room & such a great hotel. So convenient when travelling.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, professional and helpful across the hotel. A few guests reported slow restaurant service or delays fulfilling requests.

Related guest reviews

10

Andrew

Nov 14, 2024

·

Stayed 2 nights

The hotel is a bit dated but clean and the staff made all the difference. The concierge, a lady named Riennye was absolutely amazing and helpful, giving us excellent recommendations on where to go out to eat. I would recommend this hotel to anyone visiting Brisbane.

4

Paul

Oct 24, 2024

·

Stayed 1 night

Definitely not 5 star . Ageing hotel with terrible service . Bar was full on Saturday night the staff were awful and couldn’t wait to pack up and leave . Ridiculous!

10

Kerri

Nov 9, 2025

·

Stayed 3 nights

Staff are fantastic. Room spotless.

6

John

Nov 3, 2024

·

Stayed 2 nights

Unfortunately our evening dinner at Suzettes was spoilt with a 2hour wait for meal service. Note good for a diabetic and ill wife.

10

Lorraine Janice

Dec 16, 2024

·

Stayed 2 nights

Nothing was too much for staff. Had our room changed to suit daughter with disability (walk in shower). Went out of their way to accommodate her needs. Felt very safe. Would definitely stay there again.

4

Jessica

Nov 21, 2024

·

Stayed 1 night

We stayed in a King Suite with our two small children, when checking in we asked if the pull out couch bed would be made up, which i was told it already had been. When we arrived at the room we found it wasn’t. I called guest services to advise them. We went out and advised them at reception that now would be a good time to do it… long storey short it took over 5 phone calls and 6 hours to get the bed sorted… two very tired little boys as it was well past their bed time… not impressed and will not be returning, should never have booked, will definitely stick with the Hilton..

10

Chetan

Jan 18, 2025

·

Stayed 5 nights

Excellent Customer Service

10

Linda

Jan 20, 2025

·

Stayed 1 night

From check in to check out, my whole stay was fantastic! Right from the start I was made to feel that I was their only guest. As it was my first stay with Sofitel I received a complimentary room upgrade with a view of the beautiful Anzac Square. We had a bite to eat for dinner at Cuvee and it was delicious. The staff were so polite, professional and were so very attentive. The hotel was tastefully decorated, with beautiful amenities and access to Central Station right at your door. Queen St Mall just a few minutes walk away. I would not hesitate to stay here again and am already planning my next visit :)

10

Kristi

Oct 19, 2025

·

Stayed 2 nights

Staff were fabulous. Amazing location to use the trains. Highly recommend

10

Annika

Sep 22, 2024

·

Stayed 1 night

Every staff member we encountered were nothing but helpful and delightful … Hats off to your exemplary customer service x

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AI-generated summary based on recent guest reviews

Location

Excellent CBD location with direct access to Central Station, making airport and city travel easy. Shopping, dining and attractions are within a short walk.

Related guest reviews

10

Vanessa

Dec 18, 2023

·

Stayed 1 night

The Sofitel was conveniently located to the inner city shopping district, as well as Suncorp Stadium, which was ideal for us.

10

Joseph

Sep 24, 2025

·

Stayed 2 nights

Location

10

Joseph

Aug 22, 2025

·

Stayed 4 nights

Location

10

Valerie

Nov 27, 2025

·

Stayed 7 nights

High end hotel, located right at Central train station in the CBD. Great location for getting around the entire Brisbane area.

10

Michelle

Oct 9, 2023

·

Stayed 6 nights

Very good location. Highly recommend getting the air train from the airport - goes straight to the hotel. Very convenient and fast. Great location, very central to the CBD. Metro supermarket literally across the road from the hotel. Can walk to the waterfront and catch a free ferry. Excellent customer service. Would definitely stay again.

10

giorgio g

Oct 21, 2023

·

Stayed 5 nights

Great and luxurious hotel, and a bargain, for the money. You can take the train from the airport Breakfast is glorious

10

Elizabeth P.

Apr 5, 2025

·

Stayed 1 night

Conveniently located right across when you exit central train station. Close to all city attractions.

10

Joseph

Sep 26, 2025

·

Stayed 4 nights

Location

10

Xerxes Dava

Apr 28, 2024

·

Stayed 3 nights

direct access to Central Station and great location for short walks to Eagle Street, Queens plaza, shops and Botanical Gardens

10

Joseph

Aug 1, 2025

·

Stayed 2 nights

Location

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site dining receive frequent positive comments for quality and variety. However, some reviews mention slow service, limited replenishment, or high prices.

Related guest reviews

10

Nicholas

Jun 21, 2024

·

Stayed 2 nights

Wonderful hotel in a very central location. It’s next door to the central train station and easy to walk anywhere within CBD. Excellent customer service. The breakfast is exceptional and like the wise dinner buffer (little on the expensive side).

6

John

Nov 3, 2024

·

Stayed 2 nights

Unfortunately our evening dinner at Suzettes was spoilt with a 2hour wait for meal service. Note good for a diabetic and ill wife.

10

Jing

Aug 1, 2023

·

Stayed 4 nights

The restaurant at the hotel is exceptional.

10

giorgio g

Oct 21, 2023

·

Stayed 5 nights

Great and luxurious hotel, and a bargain, for the money. You can take the train from the airport Breakfast is glorious

10

Stacey

Jul 7, 2023

·

Stayed 3 nights

My stay was absolutely seamless. The room was lovely, room service was quick and delicious. I had all the facilities I needed. Location is great for central CBD too.

8

Graeme

Apr 20, 2025

·

Stayed 4 nights

The disappointing feature was the buffet breakfasts. The staff on all the four occasions we had breakfast failed to routinely replenish the fresh cut fruit bowls and looked blankly when they were asked to do so and even then failed to replace several empty bowls. The array of breads were very limited and again weren't replenished. They didn't even bother to bring out any pastries on two days and fruit bread was only present on one day (one piece only which my wife and I shared!) I don't know whether it is a staffing or managerial issue, but it let down an otherwise pleasant stay. The buffet breakfasts are certainly not cheap, and clients should expect a better experience for their money. If we return to stay at the hotel, we will look elsewhere for breakfast. In all, extremely disappointing.

10

Ruxandra

Jul 13, 2025

·

Stayed 1 night

Loved the breakfast spread.

10

Linda

Jan 20, 2025

·

Stayed 1 night

From check in to check out, my whole stay was fantastic! Right from the start I was made to feel that I was their only guest. As it was my first stay with Sofitel I received a complimentary room upgrade with a view of the beautiful Anzac Square. We had a bite to eat for dinner at Cuvee and it was delicious. The staff were so polite, professional and were so very attentive. The hotel was tastefully decorated, with beautiful amenities and access to Central Station right at your door. Queen St Mall just a few minutes walk away. I would not hesitate to stay here again and am already planning my next visit :)

8

Thomas

Aug 23, 2025

·

Stayed 1 night

Food was not good

10

catherine

Oct 12, 2025

·

Stayed 1 night

We love staying at the Sofitel. Dinner was absolutely delicious. The bed is also amazing

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $197	2 $194	3 $252
4 $148	5 $147	6 $202	7 $210	8 $212	9 $196	10 $242
11 $140	12 $210	13 $430	14 $362	15 $228	16 $202	17 $210
18 $174	19 $192	20 $249	21 $318	22 $315	23 $223	24 $262
25 $202	26 $179	27 $302	28 $302	29 $220	30 $363	31 $377

Sofitel Brisbane Central

Prices for Sofitel Brisbane Central

Monthly average prices

About this property

Location

Room options

Superior Room, 2 Double Beds

Opera Suite Club Access, King Bed, Separate Lounge, City View High Floor, Indulgent Bath, 94M2

Luxury City Room, King Bed, High Floor, City View

Luxury Room, 2 Double Beds, High Floor

Superior Room, 1 King Bed, Accessible

Prestige Suite Club Access, King Bed, Separate Lounge, City View High Floor, Luxury Bath, 64M2

Luxury Room, King Bed, High Floor

Premier Suite King Bed, Separate Lounge, City View, Premium Bath

Signature Suite, 1 King Bed, City View

Executive Suite King Bed, Sofa Bed, Separate Lounge, City View

Superior Room, 1 King Bed

Guest reviews of Sofitel Brisbane Central

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sofitel Brisbane Central

Considering this hotel for your Brisbane trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27 $178	28 $163	29 $225	30 $189