Is parking available at the property?

Parking is available on a first-come, first-served basis. Reservations for parking are not accepted.

Does the property allow pets?

The property does not allow pets, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in time is from 14:00 to 21:00, and check-out time is at 10:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms. Specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The property is located in Spring Hill, Brisbane, within a 10-minute walk of Roma Street Parkland and Queen Street Mall. It is approximately 0.5 miles from Brisbane City Hall and 0.7 miles from the Treasury Building.

What are the policies for guests staying with children?

One child aged 5 years or younger stays free when occupying the parent or guardian's room using existing bedding.

The Metropolitan Spring Hill Motel in Brisbane

Average nightly price at The Metropolitan Spring Hill by month, last 12 months (USD)
Month	Average price
January	$82
February	$115
March	$100
April	$103
May	$122
June	$105
July	$106
August	$122
September	$110
October	$106
November	$107
December	$132

What guests think

At The Metropolitan Spring Hill, travellers praise the friendly, helpful staff and the central, walkable location, and many find it clean and good value, with free onsite parking a useful bonus for drivers visiting Brisbane.

Several reviews mention traffic noise and thin walls, plus an elevator that shuts down after hours, which can be difficult for guests with mobility needs. Rooms are generally comfortable but dated, with small bathrooms and limited in-room amenities such as no microwaves or hairdryers. Suited to uncomplicated stays where essentials matter most.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Free onsite/undercover parking is appreciated but spaces are tight and some say it is not secure. The elevator stops operating after evening hours, and there’s a lobby cafe for breakfast/lunch but no full restaurant.

Related guest reviews

6

Josh

May 12, 2024

·

Stayed 1 night

Carpark is only useful if you own an I30 sized car. Any mid-large size is impossible to manouver (i literally couldnt get my hilux out without doing a 30point turn). This hotel doesnt support digitalisation - it was an enormous drama just checking in because I didnt have a physical credit card on me (had credit & debit cards in my apple wallet but not acceptable apparently...)

8

Sheryl

Sep 17, 2023

·

Stayed 1 night

This property is exactly what we needed for the 1 night we stayed. We were on level 1 and there was a lot of road noise, so if you’re a real light sleeper, I’d recommend another place to stay. Room was clean, tidy, comfortable and had the amenities that we needed. My only criticism was that the sign in the car park and outside the building said there was an on-site restaurant. There is no restaurant onsite, however there is a cafe in the foyer that is open for breakfast and lunch. Check the opening times with Reception as it wasn’t open on a Sunday when we checked out.

10

Marjorie

Nov 28, 2025

·

Stayed 4 nights

Location to eye hospital and good parking Pleasant staff and cleanliness

4

Garth I

Feb 16, 2025

·

Stayed 2 nights

At check in I was told the lift shuts down from 8pm to 7am due to safety reasons ?? Expedia site reads under ‘see more about the property’ Convenience - LIFT & Accessibility- LIFT? It does NOT mention lifts are turned off from 8pm to 7am! A major issue if you can not use steps…. During these times. You are STUCK!!!! Extremely disappointing …. You could simply state this on the booking site and I would NOT have booked a room there at all!!

8

Lyn

Apr 9, 2025

·

Stayed 1 night

Staff friendly, room was basic but clean and quiet. Bed was comfy. Parking spaces narrow but undercover. Plenty of food and drink options walkable close by.

10

Ian

Nov 14, 2023

·

Stayed 2 nights

Great hotel and friendly staff. Cafe is amazing for Brekky in the morning. Plenty of scooters around to get places. Hill is a bit of a slog to get up, but thats minor for the convenience of placement.

10

Mike and Liz

Oct 14, 2025

·

Stayed 1 night

Parking area is not secured

10

Lisa

Jul 14, 2024

·

Stayed 1 night

Comfortable one night stay in family room, lift is not in service after hours so stair access only, not an issue for us. Pleasant staff on front desk and always someone available on site. Rooms could do with upgrades as paying similar to other hotels Blankets were much appreciated :)

6

Mei

Jan 10, 2025

·

Stayed 2 nights

Staff was very friendly and helpful, place quiet, clean and safe. However the bathroom toilet is built with At lest 4 inches higher than the sleeping area. It’s not a common thing, hence husband and I hit our toes painfully quite a number of times. That aside, the lift does not work to go up from basement after 9pm. Makes it difficult to walk up when I have knee problem. There was one night it rained so heavily but we could not use the lift when we came back at 945pm. We had to walk up the ramp. Although most of the walkway was covered but there is two small areas were not. With that big massive heavy rain, we did get wet.

6

Roni

Aug 22, 2024

·

Stayed 1 night

Beware. The lift stops operating at 8pm and the expectation from staff is that one walks one flight of stairs. Impossible for some disabled people. Additionally there is a pull over locked gate used at the front of the property, preventing access to Reception, which is also in use from 8pm. Consequently, not a 24 hour access building. In the event of an evacuation being required overnight, anybody unable to walk stairs cannot leave. However, the room has a capsule coffee machine with two capsules provided, plus opening doors and windows, no grills, to a balcony.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Most guests find rooms and common areas clean and tidy. A few report missed servicing and isolated issues such as dust, a musty smell, or a dirty sink.

Related guest reviews

8

Sean

Sep 13, 2024

·

Stayed 2 nights

The property is a little dated but the staff were very helpful and the room was clean and well sized. The traffic noise was a small issue but overall a good economical option so close to the centre of town. I would stay again.

6

Cam

Oct 25, 2024

·

Stayed 3 nights

Run down and grubby

6

Renee

Nov 17, 2024

·

Stayed 1 night

Room smelt damp and musty

6

Carmen

Jan 20, 2023

·

Stayed 1 night

I was very disappointed that the property was very dusty and need a good clean in the bathroom

6

Duke

Nov 17, 2024

·

Stayed 2 nights

Room was clean but very rough around the edges.

10

Ian

Apr 24, 2025

·

Stayed 1 night

Well run clean low cost hotel/motel

10

Tia

May 5, 2025

·

Stayed 4 nights

Room was very clean, staff were very helpful. Would recommend. Will stay again. Thank you.

10

Matthew

Nov 14, 2023

·

Stayed 1 night

The property is a bit dated in common areas, but my room was impeccably clean, the bed very comfortable, the aircon working perfectly, the shower piping hot, and the Nespresso machine was a nice little extra. I made my reservation online quite late in the evening, and was surprised how efficiently the staff member processed my check in. There is a very nice cafe right next door. For a 3-3.5 star hotel, it’s very good value and I’d happily stay again.

8

Lulu

Mar 15, 2024

·

Location is close to the train station, but note that if you have luggage you have to drag it up and down the hill from the train station. The room looks much nicer than the hallway, clearly renovated. For some reasons no room makeup service, and was not mentioned at check-in. But overall really like the room and comfortable bed!

4

Christopher

Jul 14, 2024

·

Stayed 1 night

Bathroom sink was filthy. Bed was not comfortable. Lift only operates until 8pm.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are simple and generally comfortable, with some refurbished, but the property is older. Expect small or dated bathrooms, limited in-room amenities (e.g., no microwaves/hairdryers in many rooms), and traffic or hallway noise in some rooms.

Related guest reviews

10

Graham

Nov 9, 2024

·

Stayed 1 night

I've stayed here before, very old motel, but comfortable clean and here for what it does, it was also pretty quiet

10

sienna

Apr 27, 2025

·

Stayed 1 night

I liked the space of the room

10

Priten

Jan 24, 2023

·

Stayed 1 night

Great hotel, modern rooms and friendly staff. Only downside was they don’t particularly offer early complimentary check in even if the rooms are available - we were offered early check in (albeit at 6am for $100 on arrival which was $50 by 7:30am despite the room being ready).

8

David

Oct 25, 2025

·

Stayed 1 night

Standard room was fine. Could have used a USB charging port built into the room but did have my own charger with me.

6

Evan

Jan 26, 2025

·

Stayed 2 nights

Close to Queen St Mall, walking distance to Suncorp Stadium but shower head barely worked, bathroom old and cramped.

8

Marie

Aug 9, 2024

·

Stayed 2 nights

WE WERE IN A ROOM ON THE ROADSIDE OF LITTLE EDWARD STREET AND IT WAS VERY NOISEY FOR US TO SLEEP. AFTER SURGERY IT WAS VERY HARD TO GET UP AND DRIVE HOME FOUR HOURS NORTH.

8

Katrina

Mar 2, 2025

·

Stayed 1 night

It’s was a good stay overall, staff are king and helpful and have free parking. Expect that the location is noisy due to car traffic because the hotel is on a street corner.

8

Lulu

Mar 15, 2024

·

Location is close to the train station, but note that if you have luggage you have to drag it up and down the hill from the train station. The room looks much nicer than the hallway, clearly renovated. For some reasons no room makeup service, and was not mentioned at check-in. But overall really like the room and comfortable bed!

10

Julie

Aug 23, 2024

·

Stayed 1 night

The only thing I have against this hotel is the pillows I will take my own next time as they were like bricks

8

Yuko

Dec 2, 2024

·

Stayed 2 nights

They had free car park, that was great. The room was clean enough but it was old building, so we could hear people next door a quite bit. Otherwise it was good.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is consistently friendly and helpful, with efficient check-in. Some guests found after-hours access and policies (e.g., lift hours, payment requirements, early check-in fees) inconvenient.

Related guest reviews

6

Josh

May 12, 2024

·

Stayed 1 night

Carpark is only useful if you own an I30 sized car. Any mid-large size is impossible to manouver (i literally couldnt get my hilux out without doing a 30point turn). This hotel doesnt support digitalisation - it was an enormous drama just checking in because I didnt have a physical credit card on me (had credit & debit cards in my apple wallet but not acceptable apparently...)

10

Adam

Aug 30, 2024

·

Stayed 1 night

The staff were very helpful. The seemless booking experience through the what if app was impressive. Thankyou

8

Jeff

Feb 22, 2026

·

Stayed 2 nights

Nice bed and shower. About a 15 minute walk to Queen St mall. The desk is closed at night with only a phone number, which is a little inconvenient.

10

Priten

Jan 24, 2023

·

Stayed 1 night

Great hotel, modern rooms and friendly staff. Only downside was they don’t particularly offer early complimentary check in even if the rooms are available - we were offered early check in (albeit at 6am for $100 on arrival which was $50 by 7:30am despite the room being ready).

8

Nick

Sep 1, 2024

·

Stayed 2 nights

The front desk staff were excellent. Very helpful. They held our bags for us before check in and again after check out before we went to airport. The place was clean. Fairly basic room, but exactly what we needed. Beds were comfy. Shower was hot and pressure was good. Short walk from Central Train Station so very easy to get around Brisbane. Good value for money. The building itself looked a bit older, but the rooms had been renovated and everything inside was in good condition. I would happily stay there again. You can walk to the main Queen St shops in about 15 mins, and about 25 mins down to South Bank Plaza and the river. Thanks for a lovely stay :)

10

Phillip

Sep 28, 2025

·

Stayed 1 night

The reception staff were really helpful

10

Stacy Lee

Jul 31, 2024

·

Stayed 2 nights

Always love staying here. Convenient location, good rates and the staff, especially receptionist Michelle, are always so lovely.

8

Virginia

Nov 23, 2025

·

Stayed 2 nights

Staff was very friendly and helpful. Room is basic but has everything I needed. It was quiet and clean. Bed was comfortable.

8

MARK

Dec 21, 2023

·

Stayed 3 nights

Staff were very good, close to the city, air conditioning worked well, all pretty solid I thought.

10

Allen

Aug 26, 2023

·

Stayed 1 night

Outstanding staff

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central Spring Hill spot within walking distance of the CBD, Central Station, hospitals, Roma Street Parklands and Suncorp. The uphill walk from the station and traffic noise can affect comfort.

Related guest reviews

8

HOMARE

Jan 6, 2024

·

Stayed 3 nights

ホテルの説明にも書いてあるが、・ドライヤーはフロントで借りられる・ルームクリーニングは宿泊中1回・セントラル駅からかなり坂を登る

Translate

8

Jeff

Feb 22, 2026

·

Stayed 2 nights

Nice bed and shower. About a 15 minute walk to Queen St mall. The desk is closed at night with only a phone number, which is a little inconvenient.

10

Kirsten

Oct 5, 2024

·

Stayed 1 night

Great location - easy to get around town from

8

Peter

Feb 5, 2024

·

Stayed 2 nights

Location of the hotel was perfect for exploring Brisbane and a reasonable price for a 2 night stay

10

Karen

Jul 12, 2024

·

Stayed 4 nights

Terrific location within walking distance of Queen Street Mall and Roma Street Parklands. 30 minute walk to Southbank. Just park your car & forget about it. Staff were wonderful & friendly. Hotel was clean & well maintained. This is a refurbished hotel redone nicely. Amazing value for your money. Ill definitely stay here again!!

10

Toni

Nov 7, 2023

·

Stayed 1 night

Great location for going to a concert at Suncorp. A half hour walk!

8

Josephine

Aug 10, 2025

·

Stayed 3 nights

Walking distance to hospital, comfy bed free car parking

8

David

Jul 29, 2024

·

Stayed 1 night

Very close to town, train and bus transport. Very noisy while recognising it is in the city.

8

Rainer

Sep 8, 2025

·

Stayed 9 nights

Lage ist gut, Alles recht schnell zu Fuß zu erreichen. Sehr freundliches Personal.

Translate

10

Jnyananjoy

Aug 2, 2025

·

Stayed 3 nights

Nice and good place located near central station

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

An on-site cafe serves good breakfast and coffee, though hours are limited and it may be closed on some days. There is no full-service restaurant or room service.

Related guest reviews

8

Sheryl

Sep 17, 2023

·

Stayed 1 night

This property is exactly what we needed for the 1 night we stayed. We were on level 1 and there was a lot of road noise, so if you’re a real light sleeper, I’d recommend another place to stay. Room was clean, tidy, comfortable and had the amenities that we needed. My only criticism was that the sign in the car park and outside the building said there was an on-site restaurant. There is no restaurant onsite, however there is a cafe in the foyer that is open for breakfast and lunch. Check the opening times with Reception as it wasn’t open on a Sunday when we checked out.

8

Karen

Dec 23, 2024

·

Stayed 7 nights

The staff were very helpful and couldn’t do enough for you, the only thing that would help is maybe to add some plates, bowls and cutlery even though they don’t do room service but it would be nice when you order to be able to eat

10

Mark

May 20, 2024

·

Stayed 2 nights

This is a great motel and great staff . Good location close to shopping and transport , the cafe downstairs serves the best coffee and food

6

Nathan

May 5, 2024

·

Stayed 4 nights

Dining in under construction

10

james

May 15, 2024

·

Stayed 2 nights

The staff were so friendly and helpful, making it an enjoyable stay. It was close to restaurants and shopping and had a cafe for early morning breakfast and lunch.

10

Eric

Nov 16, 2023

·

Stayed 2 nights

Only complaint would be no room service, otherwise a very good place to stay 👍

10

Ian

Nov 14, 2023

·

Stayed 2 nights

Great hotel and friendly staff. Cafe is amazing for Brekky in the morning. Plenty of scooters around to get places. Hill is a bit of a slog to get up, but thats minor for the convenience of placement.

10

David

Dec 11, 2024

·

Stayed 1 night

Reception Check in was Easy & the Most Pleasant Smiling Receptionist check us in we have encountered for a long time ,Parking was Simple ,Rooms were great , Central Position in Spring Hill ,Cafe for Breakfast

10

Matthew

Nov 14, 2023

·

Stayed 1 night

The property is a bit dated in common areas, but my room was impeccably clean, the bed very comfortable, the aircon working perfectly, the shower piping hot, and the Nespresso machine was a nice little extra. I made my reservation online quite late in the evening, and was surprised how efficiently the staff member processed my check in. There is a very nice cafe right next door. For a 3-3.5 star hotel, it’s very good value and I’d happily stay again.

10

Jennifer

Jul 19, 2025

·

Stayed 2 nights

Great location to city. Walkable. Lots of restaurants to choose from. Good room. Friendly staff. Good cafe on site.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $133	7
8 $95	9 $94	10 $94	11 $145	12 $146	13 $146	14 $118
15 $138	16 $98	17 $98	18 $102	19 $146	20 $241	21 $106
22 $106	23 $106	24 $103	25 $103	26 $106	27 $106	28 $106
29 $106	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
		1 $106	2 $106	3 $106	4 $106	5
6 $106	7 $106	8 $106	9 $106	10 $106	11 $106	12 $106
13 $106	14 $106	15 $106	16 $106	17 $106	18 $106	19 $106
20 $106	21 $106	22 $106	23 $106	24 $106	25 $106	26 $106
27 $106	28 $106	29 $106	30 $114	31 $202

The Metropolitan Spring Hill

Prices for The Metropolitan Spring Hill

Monthly average prices

About this property

Location

Room options

Family Dual Room

King Suite

Triple Metro

Queen Metro

Twin Metro

Family Metro

Guest reviews of The Metropolitan Spring Hill

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about The Metropolitan Spring Hill

Considering this hotel for your Brisbane trip?

Prices for upcoming dates